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What are the key benefits of using the SAMSUNG XPRESS M2885 printer?
The SAMSUNG XPRESS M2885 printer offers several benefits to enhance your printing experience:
Environmentally Friendly:
• To save toner and paper, the machine supports an Eco feature.
• To save paper, you can print multiple pages on one single sheet of paper (double-sided printing).
• To save electricity, the machine automatically conserves electricity by substantially reducing power consumption when not in use.
Fast High-Resolution Printing:
• You can print with a resolution of up to 4,800 x 600 dpi effective output.
• It offers fast, on-demand printing with speeds up to 28 ppm (A4) or up to 29 ppm (Letter).
Convenience:
• Simply touch your mobile device on the NFC tag on your printer to initiate a print job.
• You can print on the go from your smartphone or computer using Google Cloud Print™ enabled apps.
• Easy Capture Manager allows you to easily edit and print whatever you captured using the Print Screen key on the keyboard.
Wide Range of Functionality:
• It supports various paper sizes.
• You can print watermarks, such as “Confidential”, on your documents.
• You can create posters by magnifying and printing a single page across multiple sheets of paper.
• It is compatible with various operating systems and has USB and/or network interfaces.
Supports Various Wireless Network Setting Methods:
• You can easily connect to a wireless network using the WPS (Wi-Fi Protected Setup™) button.
• You can connect and set various wireless network settings using a USB or network cable.
• You can conveniently print from your mobile device using the Wi-Fi or Wi-Fi Direct feature.
What should I do if my SAMSUNG XPRESS M2885 printer does not print?
If your SAMSUNG XPRESS M2885 printer is not printing, follow these troubleshooting steps:
1. Open the print queue list on your computer and remove the document from the list.
2. Remove the printer driver and install it again.
3. Select your SAMSUNG XPRESS M2885 as your default machine in your Windows settings.
What should I do if a paper jam has occurred in my SAMSUNG XPRESS M2885?
If a paper jam occurs in your SAMSUNG XPRESS M2885, please take the following actions:
1. Open and close the front door. This may automatically clear the jam.
2. If the jam persists, check the instructions in the user’s guide for removing jammed paper and troubleshoot accordingly.
What should I do if the printouts from my SAMSUNG XPRESS M2885 are blurry?
If your printouts are blurry, try these solutions:
• The toner level might be low or uneven. Gently shake the toner cartridge to redistribute the toner.
• Try a different print resolution setting in the printer properties.
• If the problem persists, replace the toner cartridge.
What do the general icons in the SAMSUNG XPRESS M2885 user’s guide mean?
| Icon Text | Description |
|---|---|
| Caution | Gives users information to protect the machine from possible mechanical damage or malfunction. |
| Warning | Used to alert users to the possibility of personal injury. |
| Note | Provides additional information or detailed specification of the machine function and feature. |
How do I turn on the SAMSUNG XPRESS M2885 printer?
Follow these steps to turn on your SAMSUNG XPRESS M2885 printer:
1. Connect the machine to the electricity supply first.
2. If the machine has a power switch, turn the switch on.
3. For some models, you may also need to press the (Power/Wake Up) button to turn the machine on.
How do I install the driver for my SAMSUNG XPRESS M2885 printer on Windows?
To install the driver for a locally connected SAMSUNG XPRESS M2885 on Windows, follow these steps:
1. Make sure that the machine is connected to your computer with a USB cable (no longer than 3 meters) and is powered on.
2. Insert the supplied software CD into your CD-ROM drive.
3. If the installation window does not appear, click Start > All programs > Accessories > Run. Type in X:\Setup.exe (replacing “X” with your CD-ROM drive letter) and click OK. For Windows 8, find “Run” from the Charms menu.
4. Review and accept the installation agreements in the installation window. Then, click Next.
5. Select USB connection on the Printer Connection Type screen. Then, click Next.
6. Follow the remaining instructions in the installation window to complete the setup.
How do I reinstall the driver for my SAMSUNG XPRESS M2885 printer on Windows?
If the printer driver is not working properly, follow these steps to reinstall it:
Uninstall the existing driver:
1. Make sure the machine is connected and powered on.
2. From the Start menu, select Programs or All Programs > Samsung Printers > Uninstall Samsung Printer Software.
3. For Windows 8, go to Charms > Search > Apps, find and click Control Panel, then click Programs and Features. Right-click the driver you want to uninstall and select Uninstall.
4. Follow the instructions in the uninstallation window.
Reinstall the driver:
1. Insert the software CD into your CD-ROM drive and install the driver again as you did during the initial setup.
How do I access the menus on my SAMSUNG XPRESS M2885 printer?
To access and navigate the menus on your SAMSUNG XPRESS M2885 control panel:
1. Select the Fax, Copy, or Scan button on the control panel depending on the feature you want to use.
2. Select the (Menu) button until the menu you want appears on the bottom line of the display and press OK.
3. Press the left/right arrows until the needed menu item appears and press OK.
4. If the setting item has sub-menus, repeat step 3.
5. Press OK to save your selection.
6. Press (Stop/Clear) to return to the ready mode.
How do I change the basic settings of my SAMSUNG XPRESS M2885 printer?
You can change the machine’s default settings from the control panel. It may be necessary to press OK to navigate to lower-level menus for some models.
1. Select (Menu) > System Setup > Machine Setup on the control panel.
2. Select the option you want to change, then press OK. Options include:
• Language: Change the language displayed on the control panel.
• Date & Time: Set the current time and date. Enter the month (01-12), day (01-31), year (four digits), hour (01-12), and minute (00-59).
• Clock Mode: Set the time display to a 12-hour or 24-hour format.
• Power Save: Set the machine to use less power when it’s not in use.
• Altitude Adj.: Adjust for atmospheric pressure based on your machine’s altitude above sea level to maintain print quality.
3. Select your desired setting for the chosen option, then press OK.
4. Press OK to save the selection.
5. Press (Stop/Clear) to return to ready mode.
What are the guidelines for selecting print media for the SAMSUNG XPRESS M2885?
Using print media that does not meet the recommended guidelines can cause poor print quality, increased paper jams, and premature wear on the machine. When choosing print materials, consider the following:
• Type, size, and weight: Use media that is described in the print media specifications for your machine.
• Desired outcome: Choose media appropriate for your project.
• Brightness: Some media are whiter and produce sharper, more vibrant images.
• Surface smoothness: The smoothness affects how crisp the printing looks on the paper.
Important Cautions:
• Do not use inkjet photo paper with this machine as it could cause damage.
• Using flammable print media can cause a fire.
• Before purchasing large quantities of print media, test it to ensure it meets the requirements specified in the user’s guide.
How do I load paper into the tray of my SAMSUNG XPRESS M2885 printer?
To load paper into the main tray of your SAMSUNG XPRESS M2885, follow these steps. Note: When printing from the tray, do not load paper on the manual feeder to avoid jams.
1. Pull out the paper tray from the machine.
2. Open the paper cover.
3. Adjust the paper length and width guides to their maximum positions.
4. Flex or fan the edge of the paper stack to separate the pages before loading them.
5. Load the paper with the side to be printed on facing up.
6. Adjust the paper length and width guides so they lightly touch the edges of the paper stack, without bending it.
7. Close the paper cover.
8. Insert the paper tray back into the machine.
9. After loading paper, set the paper size and type on the control panel.
How do I print on special media like envelopes and labels with my SAMSUNG XPRESS M2885?
When printing on special media, it is recommended you feed one sheet at a time. If special media prints with curls, wrinkles, or bold lines, open the rear cover and try printing again, keeping the cover open during printing.
1. Change Paper Settings:
• You need to change the paper setting in the machine to match the media you are using. This can be done through the Samsung Easy Printer Manager or via the (Menu) button on the control panel (System Setup > Paper Setup).
• Then, in the application you are printing from, go to the Printing preferences window, select the ‘Paper’ tab, and set the ‘Paper Type’ to match your special media (e.g., Envelope, Labels, CardStock).
2. Loading Special Media:
• Special media like envelopes, labels, transparencies, and card stock should typically be loaded into the manual feeder.
• Load the media face up with the top edge going into the feeder first.
• Adjust the paper guides to fit the width of the media.
A table of supported media types for each tray is below:
| Types | Tray | Manual feeder |
|---|---|---|
| Plain | ● | ● |
| Thick | ● | ● |
| Thicker | ● | |
| Thin | ● | ● |
| Bond | ● | ● |
| Color | ● | |
| CardStock | ● | ● |
| Labels | ● | |
| Transparency | ● | |
| Envelope | ● | |
| Thick Envelope | ● | |
| Preprinted | ● | |
| Cotton | ● | |
| Recycled | ● | ● |
| Archive | ● | ● |
(●: Included, Blank: Not available)
How do I load an original document for copying, scanning, or faxing on the SAMSUNG XPRESS M2885?
You can load an original document using either the scanner glass or the document feeder.
On the scanner glass (for best scan quality):
1. Make sure no originals are in the document feeder, as it has priority.
2. Lift and open the scanner lid.
3. Place the original face down on the scanner glass, aligning it with the registration guide at the top left corner.
4. Close the scanner lid.
In the document feeder (for up to 40 sheets):
1. Flex or fan the edge of the paper stack to separate the pages.
2. Load the original face up into the document feeder input tray.
3. Adjust the document feeder width guides to the paper size.
How do I make a basic copy with my SAMSUNG XPRESS M2885?
Follow these steps for a basic copy:
1. Place a single document on the scanner glass or in the document feeder.
2. Press the (copy) button, or if needed, use the (Menu) > Copy Feature on the control panel.
3. To customize settings like Reduce/Enlarge, Darkness, or Original type, use the control panel buttons.
4. Enter the desired number of copies using the arrow keys or number keypad.
5. Press the (Start) button to begin copying.
To cancel the job during operation, press (Stop/Clear).
How do I copy both sides of an ID card onto one page with my SAMSUNG XPRESS M2885?
The ID card copying feature allows you to print both sides of a small item like a business card onto a single sheet of paper.
1. Press the ID Copy button on the control panel.
2. Place the front side of the ID card facing down on the scanner glass, as indicated by the arrows. Close the scanner lid.
3. The display will show “Place Front Side and Press [Start]”.
4. Press the Start button. The machine will scan the front side and the display will show “Place Back Side and Press [Start]”.
5. Open the lid, turn the original over, and place it on the scanner glass as indicated.
6. Press the Start button again. The machine will scan the back side and then print both sides on one sheet of paper.
How can I perform a basic scan to my computer with the SAMSUNG XPRESS M2885?
This method is for a USB-connected machine.
1. Place a single document on the document glass or in the document feeder.
2. Select (scan) > Scan to PC > Local PC on the control panel.
3. If you see a “Not Available” message, check the port connection or ensure “Enable Scan from Device Panel” is selected in Samsung Easy Printer Manager > Scan to PC Settings.
4. Select the application program you want to use (default is My Documents) and press OK.
5. Select any other scan options you want and press OK.
6. Scanning begins. The scanned image is saved in your computer’s C:\Users\[user name]\My Documents folder. The location may differ depending on your operating system.
How do I send a fax with my SAMSUNG XPRESS M2885?
Follow these steps to send a fax:
1. Place the document(s) on the document glass or in the document feeder. The document feeder has priority.
2. Select the (fax) button on the control panel.
3. Adjust the resolution and darkness settings as needed for your document.
4. Enter the destination fax number using the numeric keypad.
5. Press the (Start) button on the control panel. The machine will start to scan and send the fax.
How should I store the toner cartridge for my SAMSUNG XPRESS M2885?
Proper storage ensures optimal performance and longest life from your toner cartridge.
• Store the cartridge in the same environment where the printer will be used, with controlled temperature and humidity.
• Keep the cartridge in its original, unopened package until you are ready to install it.
• If the package is opened, store the cartridge lying flat (not standing on end) inside its protective bag in a dark cabinet.
Do not store consumables in any of the following conditions:
• Temperature greater than 40°C (104°F).
• Humidity range less than 20% or greater than 80%.
• An environment with extreme changes in humidity or temperature.
• Direct sunlight or room light.
• Dusty places.
• A car for a long period of time.
• An environment with corrosive gases or salty air.
How do I replace the toner cartridge in my SAMSUNG XPRESS M2885?
When a toner cartridge has reached the end of its life, the machine will stop printing. Follow these steps to replace it:
1. Open the front cover of the printer.
2. Grasp the handle of the old toner cartridge and pull it out of the machine.
3. Unpack the new toner cartridge. Gently shake it back and forth 5 or 6 times to distribute the toner evenly inside.
4. Remove the protective cover from the new cartridge.
5. Align the new toner cartridge with the tracks inside the printer and slide it in until it clicks firmly into place.
6. Close the front cover securely.
How do I clean my SAMSUNG XPRESS M2885 printer?
Regular cleaning keeps your printer in the best printing condition. Always turn the machine off and unplug the power cord before cleaning.
Cleaning the Outside:
• Wipe the machine cabinet and display screen with a soft, lint-free cloth slightly dampened with water.
Cleaning the Inside:
1. Open the front cover and remove the toner cartridge.
2. With a dry, lint-free cloth, wipe away any dust and spilled toner from the toner cartridge area and the cavity inside.
3. Re-insert the toner cartridge and close the front cover.
Cleaning the Scan Unit:
1. Slightly dampen a soft, lint-free cloth with water.
2. Open the scanner lid.
3. Wipe the surface of the scanner glass and the document feeder glass (if applicable) until they are clean and dry.
4. Wipe the underside of the scanner lid and the white sheet until clean and dry.
5. Close the scanner lid.
How can I avoid paper jams in my SAMSUNG XPRESS M2885 printer?
By selecting the correct media and loading it properly, most paper jams can be avoided. Follow these guidelines:
• Ensure that the adjustable paper guides in the tray are positioned correctly against the paper stack.
• Do not overload the tray. Ensure the paper level is below the paper capacity mark inside the tray.
• Do not remove paper from the tray while the machine is printing.
• Flex, fan, and straighten paper before loading it into the tray.
• Do not use creased, damp, or highly curled paper.
• Do not mix different paper types and sizes in the same tray.
• Use only recommended print media that meets the machine’s specifications.
What do the different Status LED colors and patterns mean on my SAMSUNG XPRESS M2885?
| Status LED | Color/State | Description |
|---|---|---|
| Status | Off | The machine is off-line or in power save mode. |
| Status | Green Blinking | The machine is receiving or printing data. |
| Status | Green On | The machine is on-line and can be used. |
| Status | Orange On | A paper jam has occurred. |
| Status | Red Blinking | A minor error has occurred and the machine is waiting for it to be cleared. Or, a small amount of toner is left in the cartridge. |
| Status | Red On | A toner cartridge or imaging unit has almost reached its estimated life, there is no paper in the tray, or the machine has stopped due to a major error. |
| Wireless | Blue Blinking | The machine is connecting to a wireless network. |
| Wireless | Blue On | The machine is connected to a wireless network. |
| Wireless | Blue Off | The machine is disconnected from a wireless network. |
| Power/Wake Up | Blue On | The machine is in power save mode. |
| Power/Wake Up | Blue Off | The machine is in ready mode or the power is off. |
| Eco | Green On | Eco mode is on. |
| Eco | Green Off | Eco mode is off. |
What do common display messages on my SAMSUNG XPRESS M2885 mean?
| Message | Meaning | Suggested solutions |
|---|---|---|
| Document jam / Remove jam | The loaded original document has jammed in the document feeder. | Clear the jam from the document feeder. |
| Paper Jam in tray / in Manual Feeder / inside machine / in exit area / bottom of duplex / top of duplex | Paper has jammed in the specified location. | Clear the jam from the indicated area. |
| Install Toner | A toner cartridge is not installed. | Install a toner cartridge. |
| Not Compatible Toner cartridge | The installed toner cartridge is not for your machine. | Install a Samsung-genuine toner cartridge designed for your machine. |
| Prepare new cartridge | A small amount of toner is left. The estimated cartridge life is close. | Prepare a new cartridge for replacement. You may temporarily redistribute the toner. |
| Replace new cart | The toner cartridge has almost reached or has reached its estimated cartridge life. | Replace the toner cartridge. You may be able to choose ‘Continue’ to keep printing, but quality is not guaranteed. |
| Install/Invalid/Prepare New/Replace Imaging Unit | The imaging unit is not installed, invalid, or has reached the end of its life. | Install a new, genuine Samsung imaging unit. |
| Output bin full / Remove paper | The output tray is full. | Remove papers from the output tray. |
| Paper Empty in [tray type] | There is no paper in the specified tray. | Load paper in the tray. |
| Tray Paper mismatch | The paper size in the printer properties does not match the loaded paper. | Load the required size paper. |
| Door of scanner is open | The document feeder cover is not securely latched. | Close the cover until it locks into place. |
| Error [error number] / Turn off then on | The machine unit cannot be controlled. | Reboot the power and try the printing job again. If the problem persists, call for service. |
| Memory Full / Remove Job | The memory is full. | Print or remove a received fax job in Secure Receive. |
What are the print media specifications for the SAMSUNG XPRESS M2885?
| Type | Size | Dimensions | Tray Weight/Capacity | Manual Feeder Weight/Capacity |
|---|---|---|---|---|
| Plain paper | Letter, Legal, A4, etc. | Standard sizes | 60 to 163 g/m² / 250 sheets | 60 to 220 g/m² / 1 sheet |
| Envelope | Monarch, No. 10, DL, C5, C6 | Standard sizes | Not available in tray | 60 to 220 g/m² |
| Thick paper | Refer to Plain paper section | Refer to Plain paper section | 91 to 105 g/m² | 91 to 105 g/m² |
| Thicker paper | Refer to Plain paper section | Refer to Plain paper section | Not available in tray | 164 to 220 g/m² |
| Thin paper | Refer to Plain paper section | Refer to Plain paper section | 60 to 70 g/m² | 60 to 70 g/m² |
| Transparency | Letter, A4 | Refer to Plain paper section | Not available in tray | 138 to 146 g/m² |
| Labels | Letter, Legal, A4, etc. | Refer to Plain paper section | Not available in tray | 120 to 150 g/m² |
| Card stock | Letter, Legal, A4, etc. | Refer to Plain paper section | 121 to 163 g/m² | 121 to 163 g/m² |
| Bond paper | Refer to Plain paper section | Refer to Plain paper section | 106 to 120 g/m² | 106 to 120 g/m² |
| Minimum size (custom) | Manual feeder: 76 x 127 mm Tray: 105 x 148.5 mm |
60 to 163 g/m² | ||
| Maximum size (custom) | 216 x 356 mm | |||
How do I use the advanced printing features of the SAMSUNG XPRESS M2885?
To access advanced printing features, click Properties or Preferences in your application’s Print window. The following features are available:
• Multiple Pages per Side: Selects the number of pages to print on a single sheet of paper (up to 16). The pages will be reduced in size.
• Poster Printing: Prints a single-page document onto 4, 9, or 16 sheets of paper, which can be pasted together to form a poster. You can specify an overlap to make assembly easier.
• Booklet Printing: Prints your document on both sides of the paper and arranges the pages so they can be folded in half to create a booklet. This is available for Letter, Legal, A4, US Folio, or Oficio sized media.
• Double-sided Printing (Duplex): Prints on both sides of a sheet of paper. You can choose between Long Edge (for bookbinding) and Short Edge (for calendars) layouts.
• Paper Options: Changes the size of a document by entering a percentage to enlarge or decrease it.
• Watermark: Allows you to print text (e.g., “DRAFT” or “CONFIDENTIAL”) over an existing document. You can create, edit, or delete watermarks.
• Overlay: Allows you to print text and/or images, such as a company letterhead, stored on your computer’s hard drive onto any document. You must first create and save the overlay file.
How do I troubleshoot printing quality problems with my SAMSUNG XPRESS M2885?
| Condition | Suggested solutions |
|---|---|
| Light or faded print |
• If a vertical white streak appears, the toner supply is low. Install a new toner cartridge. • The paper may be too moist or rough. Try different paper. • The print resolution may be too low or toner save mode is on. Adjust these settings. • The LSU part inside the machine may be dirty. Clean the inside of the machine. |
| Toner specks |
• The paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of the machine. |
| Dropouts (faded spots) |
• A single sheet of paper may be defective. Try reprinting. • The paper’s moisture content may be uneven. Try a different brand of paper. • In Printing Preferences, go to the Paper tab and set the type to Thick. |
| Vertical lines |
• If black vertical streaks appear, the surface of the cartridge drum is likely scratched. Install a new cartridge. • If white vertical streaks appear, the LSU part may be dirty. Clean the inside of your machine. |
| Black or color background |
• Change to a lighter weight paper. • Check for very dry or very humid environmental conditions. • Redistribute the toner or install a new toner cartridge. |
| Vertical repetitive defects |
• The toner cartridge may be damaged. Install a new one. • The fusing assembly may be damaged. Contact a service representative. |
| Background scatter |
• The paper may be too damp. Try a different batch of paper. • Adjust the print resolution or ensure the correct paper type is selected in Printing Preferences. |
| Curl or wave |
• Ensure paper is loaded properly. • Turn the stack of paper over in the tray. Also try rotating it 180°. • In Printing Preferences, on the Paper tab, set the type to Thin. |
| Back of printouts are dirty |
• Check for leaking toner. Clean the inside of the machine. |
| Solid black pages |
• The toner cartridge may not be installed properly. Remove and reinsert it. • The toner cartridge may be defective. Install a new one. |
How to use the PDF below:
* Touchscreen: Swipe up/down with-in the PDF to scroll and pinch or spread with two fingers to zoom.
* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.
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