SAMSUNG XPRESS M2670 (01) PDF Document

The icons in the user guide for your SAMSUNG XPRESS M2670 provide important information:

If your SAMSUNG XPRESS M2670 is not printing, try the following steps:

• Open the print queue list and remove the document from the list.

• Remove the driver and install it again.

• Select your machine as your default machine in your Windows settings.

If a paper jam occurs on your SAMSUNG XPRESS M2670, follow these steps:

• Open and close the front door.

• Check the instructions on removing jammed paper in the user guide and troubleshoot accordingly.

If your printouts are blurry, here are some solutions:

• The toner level might be low or uneven. Shake the toner cartridge.

• Try a different print resolution setting.

• Replace the toner cartridge.

If the status LED is flashing or constantly on, try these steps:

• Turn the product off and on again.

• Check the meanings of LED indications in the user guide and troubleshoot accordingly.

Your SAMSUNG XPRESS M2670 comes with the following components:

• Power cord

• Quick installation guide

• Software CD (contains print drivers and software applications)

• Handset (Handset model only)

• Misc. accessories (may vary by country of purchase and specific model)

• The SAMSUNG XPRESS M2670 machine itself

The front view of your SAMSUNG XPRESS M2670 includes the following parts:

1. Document feeder cover
2. Document feeder input tray
3. Document feeder output support
4. Control Panel
5. Front cover
6. Paper level indicator
7. Tray
8. Manual feeder tray
9. Output tray
10. Output support
11. Paper width guide on a manual feeder
12. Scanner lid
13. Scanner glass
14. Handset (Handset model only)
15. Paper width guide on a document feeder
16. NFC tag (Near Field Communication) (M288x series only)

The rear view of your SAMSUNG XPRESS M2670 includes the following parts:

1. Network port (availability depends on model)
2. Telephone line socket (Line) (availability depends on model)
3. Extension telephone socket (EXT) (availability depends on model)
4. Rear cover
5. Power receptacle
6. Power switch (availability depends on model)
7. USB port

The control panel for these models of the SAMSUNG XPRESS M2670 has the following functions:

The control panel for fax/network models of the SAMSUNG XPRESS M2670 has the following functions:

To turn on your SAMSUNG XPRESS M2670:

1. Connect the machine to the electricity supply first.

2. Turn the switch on if the machine has a power switch.

3. For certain models (M267xN and M287xND/M287xDW), also press the (Power/Wake Up) button to turn the machine on.

To install the driver for a locally connected (USB cable) SAMSUNG XPRESS M2670 on Windows:

1. Make sure that the machine is connected to your computer with a USB cable (no longer than 3 meters/118 inches) and powered on.

2. Insert the supplied software CD into your CD-ROM drive.

3. If the installation window does not appear, click Start > All programs > Accessories > Run. Type “X:\Setup.exe” (replacing “X” with your CD-ROM drive letter) and click OK. For Windows 8, use the Charms menu to find and use the Run command.

4. Review and accept the installation agreements in the installation window, then click Next.

5. Select USB connection on the Printer Connection Type screen, then click Next.

6. Follow the remaining instructions in the installation window to complete the setup.

If the printer driver is not working correctly, you can reinstall it by following these steps:

Uninstall the current driver:

1. Make sure the machine is connected and powered on.

2. From the Start menu, select Programs or All Programs > Samsung Printers > Uninstall Samsung Printer Software.

3. For Windows 8, go to Control Panel > Programs and Features, right-click the driver you want to uninstall, and select Uninstall.

4. Follow the instructions in the uninstallation window.

Reinstall the driver:

5. Insert the software CD into your CD-ROM drive and follow the installation instructions as if it were the first time.

To access the setup menus on your SAMSUNG XPRESS M2670’s control panel:

1. Select the Fax, Copy, or Scan button on the control panel depending on the feature you wish to use.

2. Select the (Menu) button until the menu you want appears on the bottom line of the display and press OK.

3. Press the left/right arrows until the needed menu item appears and press OK.

4. If the setting has sub-menus, repeat step 3.

5. Press OK to save your selection.

6. Press (Stop/Clear) to return to the ready mode.

To change the default settings like language, date, and time on your SAMSUNG XPRESS M2670:

1. Select (Menu) > System Setup > Machine Setup on the control panel.

2. Select the option you want to change (e.g., Language, Date & Time, Clock Mode, Power Save, Altitude Adj.) and press OK.

3. Use the arrows or numeric keypad to enter the correct information or select the desired setting.

4. Press OK to save the selection.

5. Press (Stop/Clear) to return to ready mode.

Using the correct print media helps avoid print quality issues and paper jams. Follow these guidelines:

• Use print media that meets the specifications for type, size, and weight.

• Choose media appropriate for your project, considering brightness and surface smoothness.

• Before purchasing large quantities, test the print media to ensure it produces satisfactory results.

• Do not use inkjet photo paper, as it can damage the machine.

• Do not use flammable print media.

The available paper types for duplex printing depend on the power voltage of your machine. Duplex printing may not be available on all models.

Follow these steps to load paper:

1. Pull out the paper tray.

2. Open the paper cover (if present).

3. Squeeze the paper width guides and pull them to the ends of the tray.

4. Flex or fan the edge of the paper stack to separate the pages before loading them.

5. Place the paper in the tray with the print side facing down.

6. Adjust the paper width guides so that they lightly touch the sides of the paper stack. Do not push them too tightly.

7. Close the paper cover (if present) and insert the tray back into the machine.

When using the manual feeder for special media like postcards or envelopes, follow these tips:

• Load only one type, size, and weight of print media at a time.

• Do not add paper while a print job is in progress.

• Load media face up with the top edge going into the feeder first, centered in the tray.

• Flatten any curls on media before loading.

• If paper does not feed well, push it in manually until it starts feeding automatically.

• If the machine is in power save mode, press the power button to wake it up before using the manual feeder.

To print on special media like envelopes, labels, or transparencies, follow these general steps:

1. Load one sheet of the special media at a time into the manual feeder.

2. Ensure the paper settings in the machine’s control panel and in the printer driver match the media you are using. You can change this setting from the Samsung Easy Printer Manager or via the (Menu) button on the control panel.

3. In your application’s printing preferences, go to the ‘Paper’ tab and select the correct ‘Paper Type’.

4. If special media prints with curls or wrinkles, open the rear cover of the printer and try printing again. Keep the rear cover open during printing.

Special Media Loading Table:

(●: Included, Blank: Not available)

You can load originals using either the scanner glass or the document feeder.

On the scanner glass (for best quality, especially for colored images or books):

1. Lift and open the scanner lid.

2. Place the original face down on the scanner glass, aligning it with the registration guide at the top left corner.

3. Close the scanner lid.

In the document feeder (for multiple pages):

1. Flex or fan the edge of the paper stack to separate the pages.

2. Load the original face up into the document feeder input tray.

3. Adjust the document feeder width guides to fit the paper size.

1. Open the document you want to print.

2. Select ‘Print’ from the File menu.

3. Select your SAMSUNG XPRESS M2670 from the ‘Select Printer’ list.

4. To access advanced printing features, click ‘Properties’ or ‘Preferences’.

5. To start the print job, click ‘OK’ or ‘Print’ in the Print window.

There are two ways to cancel a print job:

• Double-click the printer icon in the Windows task bar to open the print queue, then right-click the job and select ‘Cancel’.

• Press the (Stop/Clear) button on the printer’s control panel to cancel the current job.

The Eco function reduces toner and paper usage. You can enable it in two ways:

From the control panel:

Press the Eco button on the control panel. This enables the default Eco mode settings (e.g., double-sided printing, 2-up, toner save). You can customize these defaults in the machine’s menu: (Menu) > System Setup > Machine Setup > Eco Settings.

From the printer driver:

In the ‘Printing Preferences’ window, go to the ‘Eco’ tab. Here you can enable ‘Eco Printing’ and select specific eco-friendly options. When the eco image is displayed, the mode is enabled.

1. Place a single document on the scanner glass or in the document feeder.

2. To customize settings like ‘Reduce/Enlarge’ or ‘Darkness’, use the control panel buttons or navigate through the menu: (Menu) > Copy Feature.

3. Enter the number of copies you want using the arrow or number keypad.

4. Press the (Start) button.

This feature prints both sides of a small original onto one sheet of paper.

1. Press the ID Copy button on the control panel.

2. Place the front side of the ID card facing down on the scanner glass as indicated by the arrows. Close the scanner lid.

3. The display will show ‘Place Front Side and Press [Start]’. Press the Start button.

4. The machine will scan the front side and the display will show ‘Place Back Side and Press [Start]’.

5. Turn the original over and place it on the scanner glass in the same spot. Close the lid.

6. Press the Start button again. The printer will now print both sides on a single page.

This is a basic scanning method for a USB-connected machine.

1. Place a single document on the document glass or load documents into the document feeder.

2. Select (scan) > Scan to PC > Local PC on the control panel. Alternatively, select Scan to > Local PC.

3. If prompted, select the application program you want to scan to (default is My Documents) and press OK.

4. Select your desired scan options and press OK.

5. Scanning begins. The scanned image will be saved in your computer’s ‘C:\Users\[user name]\My Documents’ folder, although the location may vary by operating system.

Note: Some models of the SAMSUNG XPRESS M2670 do not support fax features.

1. Place the document face down on the document glass or face up in the document feeder.

2. Select (fax) on the control panel.

3. Adjust the resolution and darkness settings as needed.

4. Enter the destination fax number using the numeric keypad.

5. Press the (Start) button. The machine will scan and send the fax.

When the toner cartridge is near the end of its life and you see white streaks or light printing, you can temporarily improve print quality by redistributing the remaining toner.

1. Open the front cover.

2. Pull out the toner cartridge.

3. Gently rock the cartridge from side to side 5 or 6 times to distribute the toner evenly inside.

4. Reinsert the toner cartridge until it clicks into place.

5. Close the front cover securely.

When the machine stops printing and indicates the toner cartridge is at the end of its life, follow these steps:

1. Open the front cover.

2. Remove the old toner cartridge from the machine.

3. Unpack the new toner cartridge and remove all packing materials and the protective cover.

4. Gently shake the new cartridge from side to side to distribute the toner.

5. Insert the new toner cartridge into the machine, aligning it with the tracks, and push it in until it clicks into place.

6. Close the front cover.

When the imaging unit has reached the end of its life, the machine will stop printing. Follow these steps to replace it:

1. Open the front cover.

2. Grasp the handle on the imaging unit and pull to remove it from the machine.

3. Unpack the new imaging unit and remove all protective materials.

4. Insert the new imaging unit into the machine, pushing it in until it is firmly seated.

5. Re-install the toner cartridge.

6. Close the front cover.

Cleaning the inside of the machine can resolve print quality problems like toner specks or smearing.

1. Turn the machine off and unplug the power cord. Wait for the machine to cool down.

2. Open the front cover and remove the toner cartridge.

3. With a dry, lint-free cloth, gently wipe away any dust and spilled toner from the toner cartridge area and the cavity inside the machine. Be careful not to touch the transfer roller (the spongy black roller).

4. Reinsert the toner cartridge and close the front cover.

Keeping the scan unit clean ensures the best copy and scan quality.

1. Turn the machine off and unplug the power cord.

2. Slightly dampen a soft, lint-free cloth or paper towel with water.

3. Lift and open the scanner lid.

4. Wipe the surface of the main scanner glass until it is clean and dry.

5. If you are cleaning the document feeder, also wipe the document feeder glass (the narrow strip of glass) and the white bar on the underside of the scanner lid.

6. Close the scanner lid.

To prevent most paper jams, follow these guidelines:

• Ensure the adjustable paper guides are positioned correctly against the paper stack.

• Do not overload the paper tray. Keep the paper level below the capacity mark.

• Do not remove paper from the tray while the machine is printing.

• Flex, fan, and straighten the paper before loading it.

• Do not use creased, damp, or highly curled paper.

• Do not mix different paper types and sizes in the same tray.

• Use only recommended print media that meets the machine’s specifications.

The fuser area can be hot. Take care when removing paper from inside the machine.

1. Open the front cover.

2. Remove the toner cartridge.

3. Gently pull the jammed paper straight out of the machine. Make sure to remove all pieces of torn paper.

4. Reinsert the toner cartridge.

5. Close the front cover. Printing will automatically resume.

The color of the status LED indicates the machine’s current status:

If your machine and access point (router) support Wi-Fi Protected Setup™ (WPS), you can configure the connection easily.

Using PBC (Push Button Configuration) Mode:

1. Press and hold the (WPS) button on the printer’s control panel for more than 2 seconds. Alternatively, navigate to (Menu) > Network > Wireless > WPS Setting > PBC.

2. The machine will wait for up to two minutes.

3. Within two minutes, press the WPS (PBC) button on your access point (wireless router).

4. The machine will connect to the network. The display will show ‘Connecting’ and then ‘Connected’.

Using PIN (Personal Identification Number) Mode:

1. On the control panel, navigate to (Menu) > Network > Wireless > WPS Setting > PIN.

2. An eight-digit PIN will appear on the display.

3. Within two minutes, access your router’s configuration settings on a computer and enter this PIN.

4. The machine will connect to the network.

To use this feature, you need an NFC-enabled mobile device (Android OS 4.0 or higher) with the Samsung Mobile Print app installed, and a printer model with an NFC tag.

1. Ensure that NFC and Wi-Fi Direct are enabled on your mobile device, and that Wi-Fi Direct is enabled on your printer.

2. Tag the NFC antenna on your mobile device (usually on the back) over the NFC tag on your printer.

3. Wait a few seconds for the Samsung Mobile Print app to start automatically.

4. In the app, select print mode.

5. Select the content you want to print.

6. Tag the mobile device over the printer’s NFC tag again.

7. The printer will start printing.

If your prints are light or faded, try these solutions:

• If a vertical white streak appears, the toner supply is low. Install a new toner cartridge.

• The paper may be too moist or rough. Try a different brand of paper.

• If the entire page is light, the print resolution may be too low or toner save mode may be on. Adjust the print resolution and turn off toner save mode in the printer driver settings.

• The inside of your machine might be dirty. Clean the inside of your machine.

• If these steps do not correct the problem, contact a service representative.

If you see toner specks on your printed pages, the cause could be one of the following:

• The paper may be too moist or rough. Try a different type of paper.

• The transfer roller may be dirty. Clean the inside of your machine.

• The paper path may need cleaning. Contact a service representative.

• Black vertical streaks: The surface of the drum inside the toner cartridge or imaging unit has likely been scratched. Remove the cartridge and install a new one.

• White vertical streaks: The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine. If the problem persists, contact a service representative.

Paper curl or wave can be caused by several factors:

• Ensure that the paper is loaded properly in the tray.

• Check the paper type and quality. High temperature and humidity can contribute to paper curl.

• Try turning the stack of paper over in the tray. You can also try rotating the paper 180 degrees.

• In the Printing Preferences, click the ‘Paper’ tab and set the paper type to ‘Thin’.

If your machine is not sending faxes, check the following:

• Make sure that the original document is loaded correctly in the document feeder or on the scanner glass.

• Check the fax machine you are sending to. It may be turned off, out of paper, or unable to receive calls. Speak with the operator of the other machine to troubleshoot.

Poor quality on incoming faxes can be due to several reasons:

• The fax machine sending the fax to you may be faulty.

• A noisy phone line can cause line errors and degrade quality.

• To check if your machine is the issue, make a copy of a document. If the copy quality is good, the problem is likely with the sending fax machine or the phone line.

• Your machine’s toner cartridge may be low. Replace the toner cartridge if necessary.