ROBOROCK QR 5T7 FCC (01) PDF DOCUMENT

Please adhere to the following safety warnings when using your ROBOROCK QR 5T7 FCC:

• For use only with roborock EWFD36LRR docking station.

• The product must be switched off and the plug must be removed from socket outlet when not in use, before cleaning or maintaining the product.

• To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.

• The docking station can only be used to charge the robotic vacuum cleaner equipped with a 14.4 V/5200 mAh (TYP) lithium-ion battery.

Please follow these cautions for safe operation of your ROBOROCK QR 5T7 FCC:

• Only use the product in accordance with the User Manual. Any loss or damage caused by improper use will be borne by the user.

• Do not allow to be used as a toy. Close attention is necessary when used by or near children.

• Do not rinse the robot and the dock.

• Do not use the product to clean hard or sharp objects (such as decoration wastes, glass, and nails) to avoid scratching the robot, the dock or the floor.

• Make sure dustbin, washable filter, dust bag, side brush, mop cloths, main brush and main brush cover are installed in place before cleaning.

• Do not sit or stand on the robot or dock.

• To prevent corrosion or damage, do not use any disinfectant and only use cleaning solution recommended by Roborock.

• Do not put any low objects (such as shoes, mats) near raised areas like stairs. Otherwise, the robot may fall down caused by malfunctional sensors.

• To prevent water damage, make sure that the floor where the robot operates is free of water.

• Do not operate the product in a room where an infant or child is sleeping.

• Before using the product, move sundries such as wires and any unstable, fragile, precious, or dangerous items from the floor to prevent them from being pulled by the robot and causing personal injury or property damage.

• Keep hair, loose clothing, fingers, and all body parts of people and pets away from seams, openings and moving parts of the product to avoid possible injury.

• Do not carry the robot using vertical bumper, top cover, side brush or bumper. Do not move the dock by lifting dock base, water tank handles or dust container cover.

• Place the dock on a hard, flat floor. Keep the dock, robot, and power cord away from fire and heat sources like a heating radiator. Avoid humid and narrow spaces or locations where the robot may be suspended in the air.

• This product can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the product in a safe way and understand the hazards involved. Children shall not play with the product. Cleaning and user maintenance shall not be made by children without supervision.

• Do not dismantle, repair or modify the battery or charging dock.

• If the dock is placed in an area susceptible to thunderstorms or with unstable voltage, take protection measures.

• Do not use the product on high pile carpets. Product effectiveness may also be reduced on dark carpets.

• Do not place any object on top of the robot or dock, near the suction inlet of the dock, or cover them with any item (including dust-proof cover).

• Do not use this product on elevated surfaces without barriers such as the floor of a loft, an open-ended terrace, a slide, or top of furniture.

• Do not use the dock to pick up stones, paper scraps, or other objects that may block the air duct.

• Do not operate the product if it has been damaged in any way. Contact customer service for help.

• Always operate the device in well-ventilated areas to prevent overheating.

• Do not wipe the charging contacts with wet cloth or wet hands.

• If the product is left unused for a long period, store it in a cool, dry place after having it fully charged, unplugged, and switched off. Recharge it at least every three months to avoid battery overdischarge.

• Do not use the product when the temperature is higher than 40°C (104°F) or lower than 4°C (39°F), or if there is any liquid or sticky substance on the floor.

• Do not discard waste batteries. Leave them with a professional recycling organization.

• To transport the product, be sure to unplug the dock, switch off the robot, and empty water tanks. Use of the original packaging is advised.

• Be sure that the supply voltage meets the requirements listed on the dock.

A1 Robot (Top View)

• Power/Clean Button

• Power Indicator Light

• Dock Button

• A1-1 Reactive Tech Obstacle Avoidance Sensor

A2 Robot (Bottom View)

• A2-1 Wall Sensor

• A2-2 Omnidirectional Wheel

• A2-3 Carpet Sensor

• A2-4 Side Brush

• A2-5 Main Brush Cover

• A2-6 Main Wheels

• A2-7 Main Brush

• A2-8 Main Brush Cover Latches

• A2-9 Mop Cloths

• A2-10 Cliff Sensors

A3 Robot (Top Cover Open)

• A3-1 Vertical Bumper

• A3-2 LiDAR Sensor

• A3-3 WiFi Indicator Light

• A3-4 Reset Button

• A3-5 Dustbin

• A3-6 Charging Contacts

• A3-7 Communication Sensor

• A3-8 Air Outlets

• A3-9 Self-Filling Port

• A3-10 Automatic Lift and Rotate Mop Modules

• A3-11 Suction Inlet

• A3-12 Bumper

A4 Mop Cloth Mount

• A4-1 Hook and Loop Pads

• A4-2 Mop Axle

A5 Mop Cloth

A6 Dustbin

• A6-1 Dustbin Latch

• A6-2 Air Inlet

• A6-3 Filter Latch

• A6-4 Washable Filter

• A6-5 Suction Inlet

A7 Dock Base

A8 Power Cord

A9 Empty Wash Fill Dock

• A9-1 Water Tank Handle

• A9-2 Water Tank Latch

• A9-3 Dirty Water Tank

• A9-4 Dust Container Cover

• A9-5 Charging Contacts

• A9-6 Robot Refill Port

• A9-7 Suction Inlet

• A9-8 Clean Water Tank

• A9-9 Status Indicator Light

• A9-10 Drain Port

• A9-11 Drying Air Outlets

• A9-12 Dock Base

• A9-13 Filter

• A9-14 Dust Bag Slot

• A9-15 Dock Location Beacon

• A9-16 Clean Water Dispensers

• A9-17 Water Level Float

• A9-18 Cleaning Tray Filter

• A9-19 Cleaning Tray

A10 Empty Wash Fill Dock (Back View)

• A10-1 Power Cord Storage Slot

• A10-2 Power Port

• A10-3 Cord Outlets

1. Prepare the Area:

• Tidy cords, hard or sharp objects (such as nails and glass), and loose items from the ground.

• Move any unstable, fragile, precious, or dangerous items to prevent personal injury or property damage.

• If using the robot in a raised area, use a physical security barrier to prevent accidental falls.

• To prevent excessive buildup of dirt on the mop cloths, floors should be vacuumed at least three times before the first mopping cycle.

2. Assemble the Dock:

• Attach the dock base by pressing down both sides of the base and the connecting part in the middle firmly until you hear a click.

• Connect the power cord to the back of the dock, and keep the excess cord inside the storage slot. The power cord can exit at either side.

3. Install Mop Axles:

• Align and install the mop axles into the robot in place until you hear a click.

4. Position the Dock:

• Place the dock on a hard, flat floor (wood/tile/concrete etc.), flat against a wall.

• Reserve a space of at least 0.9 m (2.95 ft) in height, 0.4 m (1.31 ft) in width and 1.2 m (3.94 ft) in depth.

• Ensure the location has good WiFi coverage. Plug in and make sure the status indicator light is on.

• Keep the dock away from direct sunlight or anything that may block the dock location beacon.

5. Power On and Charge:

• Press and hold the Power/Clean button to turn on the robot. Wait until the power indicator light is steady.

• Place the robot in front of the dock. Make sure the dock is plugged in.

• Press the Dock button, and the robot will automatically return to the dock for charging. To maintain battery performance, keep the robot charged.

• Note: The robot may not turn on if the battery is low. In this case, place the robot directly on the dock to charge.

1. Download the App:

Search for “Roborock” in your mobile app store or scan the QR code in the manual to download and install the app.

2. Reset WiFi:

a. Open the top cover of the ROBOROCK QR 5T7 FCC and find the WiFi indicator light.

b. Press and hold the Power/Clean and Dock buttons simultaneously until you hear the “Resetting WiFi” voice message. The reset is complete when the WiFi indicator light flashes slowly. The robot will then wait for a connection.

Note: If you cannot connect to the robot, reset the WiFi and add your robot as a new device.

3. Add Device:

Open the Roborock app, tap the “Add Device” or “+” button and add your ROBOROCK QR 5T7 FCC following the in-app guide.

Notes:

• The actual process may vary due to app updates. Follow the guide provided in the app.

• Only 2.4 GHz WiFi is supported.

• If the robot waits more than 30 minutes for a connection, WiFi will be automatically disabled. If you want to reconnect, reset the WiFi before proceeding.

Filling the Clean Water Tank:

Lift the clean water tank, open its lid, and fill it with tap water. After filling, close the lid, lock the latch, and put it back into the dock. Use only cold water and Roborock-recommended cleaning solution if needed.

Turning On/Off:

Press and hold the Power/Clean button to turn the robot on or off. The robot cannot be turned off while charging.

Starting Cleaning:

Press the Power/Clean button to start cleaning. The robot will plan its route, cleaning edges first, then filling the room in a zigzag pattern. For best results, start the robot from the dock and do not move the dock during cleaning.

Spot Cleaning:

Press and hold the Dock button to start spot cleaning. The robot will clean a 1.5 m (4.9 ft) x 1.5 m (4.9 ft) square area centered on itself.

Pause:

When the robot is running, press any button to pause. Press the Power/Clean button to resume cleaning. Press the Dock button on a paused robot to send it back to the dock.

Mop Washing:

During cleaning, the robot automatically returns to the dock for mop washing and refilling. To start washing manually, use the corresponding button in the app. Press any button on the robot to stop washing.

Emptying:

After cleaning, the robot returns to the dock for auto-emptying. To start emptying manually, press the Dock button on a docked robot or use the app. Press any button to stop.

Drying:

Drying will begin after mop washing or cleaning. To start or stop drying manually, use the button in the app.

Sleep Mode:

If paused for over 10 minutes, the robot will enter sleep mode. Press any button to wake it up. It will not sleep while charging and will shut down if left in sleep mode for over 12 hours.

DND Mode:

The default Do Not Disturb (DND) period is from 22:00 to 08:00. Use the app to disable or modify the DND period and its settings.

Resetting the System:

If the ROBOROCK QR 5T7 FCC does not respond when a button is pressed or cannot be turned off, press the Reset button located under the top cover. This will restore settings like scheduled cleaning and WiFi to factory defaults.

Restoring Factory Settings:

If the robot still doesn’t function properly after a system reset, power it on. Press and hold the Power/Clean button and, at the same time, press the Reset button until you hear the “Restoring factory settings” voice message. This will take about 5 minutes.

Main Brush (Clean every 2 weeks, replace every 6-12 months):

1. Turn the robot over and press the latches to remove the main brush cover.

2. Pull out the main brush and its bearing. Rotate and remove the caps to clear entangled hair or dirt.

3. Reinstall the brush, bearing, and caps, then lock the cover back in place.

Side Brush (Clean monthly, replace every 3-6 months):

1. Unscrew, remove, and clean the side brush.

2. Reinstall and tighten the screw.

Omnidirectional Wheel (Clean as required):

1. Use a small screwdriver to pry out the axle and remove the wheel.

2. Rinse the wheel and axle with water. Air-dry and press them back into place.

Main Wheels (Clean as required):

Clean the main wheels with a soft, dry cloth.

Dustbin (Clean as required):

1. Open the top cover, press the latch, and remove the dustbin.

2. Remove the washable filter and empty the dustbin.

3. Fill the dustbin with clean water, shake gently, then pour out the dirty water.

4. Allow the dustbin and filter to dry for at least 24 hours before reinstalling.

Washable Filter (Clean every 2 weeks, replace every 6-12 months):

1. Remove the filter from the dustbin.

2. Rinse repeatedly and tap to remove dirt. Avoid touching the surface.

3. Allow at least 24 hours to dry thoroughly before reinstalling.

Mop Cloths (Clean as required, replace every 1-3 months):

1. Remove the mop cloths from the mounts. Clean and air-dry them.

2. Stick the clean cloths back onto the mounts flat in place.

Robot Sensors (Clean as required):

Use a soft, dry cloth to wipe all sensors, including the Reactive Tech Obstacle Avoidance Sensor, Wall Sensor, Communication Sensor, Carpet Sensor, and Cliff Sensors.

Charging Contacts (Clean as required):

Use a soft, dry cloth to wipe the charging contacts on the robot and the dock.

Dirty Water Tank (Clean as required):

Open the dirty water tank lid, pour out the dirty water, fill with clean water, close, lock, shake, and empty again. Reinstall the tank.

Disposable Dust Bag (Replace as required):

1. Remove the dust container cover.

2. Remove and discard the disposable dust bag. The handle seals the bag on removal.

3. Clean the filter with a dry cloth and insert a new disposable dust bag.

4. Reinstall the dust container cover securely.

Cleaning Tray (Clean as required):

1. Remove the cleaning tray from the dock.

2. Rinse the tray and its filter with water.

3. Reinstall the cleaning tray.

This information applies only when disposing of the robot and should not be followed for day-to-day operations. The chemical substances in the battery can cause environmental pollution. Remove the battery before disposal and hand it to a professional battery recycling facility.

How to remove the battery:

1. Operate the ROBOROCK QR 5T7 FCC without connecting to the dock until it runs out of battery.

2. Turn off the robot.

3. Unscrew the battery cover.

4. Remove the battery cover.

5. Press the latch to pull out the battery connector and remove the battery.

Notes:

• Before removing the battery, make sure it is fully drained and the robot is disconnected from the dock.

• Remove the entire battery pack. Avoid damaging the battery pack casing to avoid short-circuits or leakage of hazardous substances.

• In the event of accidental contact with battery fluid, rinse thoroughly with water and seek immediate medical care.

Robot

Model	RREOPEE
Battery	14.4 V/5200 mAh (TYP) lithium-ion battery
Rated Input	20 V-1 A

Note: The serial number is on a sticker on the underside of the robot.

Empty Wash Fill Dock

Model	EWFD36LRR
Rated Input Voltage	120 V~
Rated Frequency	60 Hz
Rated Input (Dust collection)	5.5 A
Rated Input (Non-dust collection)	0.5 A
Rated Output	20 V-1 A

If unable to power on:

• The battery may be low. Put the ROBOROCK QR 5T7 FCC on the dock and charge it before use.

• The battery temperature may be too low or too high. Only use the robot within the range of 4-40°C (39-104°F).

If unable to charge:

• Check if the dock is connected to power. Ensure both ends of the power cord are properly connected.

• Check for poor contact. Clean the charging contacts of the dock and the robot.

• Check that the status indicator light on the dock is on.

• When used at high or low temperatures, the ROBOROCK QR 5T7 FCC will automatically reduce its charging speed to extend battery life.

• The charging contacts may be dirty. Wipe them with a dry cloth.

• There may be too many obstacles near the dock. Clear them up or move the dock to an open area.

• The ROBOROCK QR 5T7 FCC may be too far from the dock. Place it closer and retry.

• After spot cleaning or a significant position change, the robot will re-generate the map. If the charging dock is too far away, it may not be able to return to recharge and must be placed on the charging dock manually.

For abnormal behavior:

• Restart the robot.

For noise during cleaning:

• The main brush, side brush, or main wheels may be jammed. Turn off the robot and clean them.

• The omnidirectional wheel may be jammed. Use a screwdriver to remove it slowly for cleaning.

• WiFi may be disabled. Reset the WiFi and try again.

• The WiFi signal may be poor. Move the ROBOROCK QR 5T7 FCC to an area with better WiFi.

• There may be an abnormal WiFi connection. Reset the WiFi, download the latest app version and retry.

• If unable to connect to WiFi abruptly, there may be an error with your router settings. Contact Roborock customer service for help with troubleshooting.

Yes, the ROBOROCK QR 5T7 FCC will draw a small amount of power while it is docked to maintain battery performance, but the power consumption is extremely low.

No. The lithium-ion batteries in the ROBOROCK QR 5T7 FCC have no memory effect. The robot can be used once fully charged.

• Make sure that the robot is not in DND mode. DND mode will prevent auto top-up.

• If the robot is placed manually on the dock or sent to the dock by pressing buttons, it will not be able to resume cleaning.

Keep the ROBOROCK QR 5T7 FCC charged. Scheduled cleaning can only begin when the battery level is above 15%.

The wall sensor, cliff sensors, or carpet sensor may be dirty. Clean them with a soft, dry cloth.

• The dustbin is full and needs emptying.

• The filter is blocked and needs cleaning.

• The main brush is tangled up. Clean the main brush.

Use the mobile app to increase the water flow.

• A voltage error may have occurred. Check that the local voltage meets the requirements listed on the dock.

• Check the clean water tank placement or refill the tank as required.

• Check the dirty water tank placement or empty the tank as required.

• Check that the cleaning tray and cleaning tray filter have been properly installed.

Reduced emptying performance or unusual noise when emptying:

• The main brush or main brush cover is not properly installed. Check and install in place.

• The filter, air duct, suction inlet, air inlet, dustbin, or disposable dust bag is blocked. Clean to remove blockages.

Reduced mop washing performance:

• The mop cloths are not attached properly. Stick them on the mounts flat in place.

• The floor is dirty. Change the mop washing mode to “Deep” in the app for better cleaning.

• Auto-drying may be disabled. Check in-app settings.

• If the robot departs the dock during drying, the drying will end in advance.

• In a humid environment, it is recommended to extend the drying duration in the app to improve the drying performance.

If unable to auto-empty:

• Auto-emptying may be disabled. Check in-app settings.

• The dust container cover is not installed. Check and install.

• Auto-emptying will not be triggered if the robot returns to the dock without cleaning.

• The robot will not auto-empty after returning to the dock in DND mode. Adjust the cleaning time or DND period, or start emptying manually.

• Auto-emptying will not be triggered if the robot is moved to the dock manually. Start emptying manually.

If unable to wash the mop cloths:

• The mop cloths will not be washed if not used.

• If the robot does not start from the dock or no dock is found on the app map, it will not return to the dock for mop washing.

• Check clean water tank placement or refill the tank as required.

• Check dirty water tank placement or empty the tank as required.

• Check that the cleaning tray and cleaning tray filter have been properly installed.