ROBOROCK QV 35S FCC (01) PDF DOCUMENT

Please adhere to the following safety warnings when using the ROBOROCK QV 35S FCC:

• For use only with roborock EWFD36LRR docking station.

• The product must be switched off and the plug must be removed from the socket outlet when not in use, before cleaning or maintaining the product.

• To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.

• The docking station can only be used to charge the robotic vacuum cleaner equipped with a 14.4 V/5200 mAh (TYP) lithium-ion battery.

Please observe the following cautions when operating your ROBOROCK QV 35S FCC:

• Only use the product in accordance with the User Manual. Any loss or damage caused by improper use will be borne by the user.

• Do not allow to be used as a toy. Close attention is necessary when used by or near children.

• Do not rinse the robot and the dock.

• Do not use the product to clean hard or sharp objects (such as decoration wastes, glass, and nails) to avoid scratching the robot, the dock or the floor.

• Make sure dustbin, washable filter, dust bag, side brush, mop cloths, main brush and main brush cover are installed in place before cleaning.

• Do not sit or stand on the robot or dock.

• To prevent corrosion or damage, do not use any disinfectant and only use cleaning solution recommended by Roborock.

• Do not put any low objects (such as shoes, mats) near raised areas like stairs. Otherwise, the robot may fall down caused by malfunctional sensors.

• To prevent water damage, make sure that the floor where the robot operates is free of water.

• Do not operate the product in a room where an infant or child is sleeping.

• Before using the product, move sundries such as wires and any unstable, fragile, precious, or dangerous items from the floor to prevent them from being pulled by the robot and causing personal injury or property damage.

• Keep hair, loose clothing, fingers, and all body parts of people and pets away from seams, openings and moving parts of the product to avoid possible injury.

• Do not carry the robot using the vertical bumper, top cover, side brush or bumper. Do not move the dock by lifting the dock base, water tank handles or dust container cover.

• Place the dock on a hard, flat floor. Keep the dock, robot, and power cord away from fire and heat sources like a heating radiator. Avoid humid and narrow spaces or locations where the robot may be suspended in the air.

• This product can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the product in a safe way and understand the hazards involved. Children shall not play with the product. Cleaning and user maintenance shall not be made by children without supervision.

• Do not dismantle, repair or modify the battery or charging dock.

• If the dock is placed in an area susceptible to thunderstorms or with unstable voltage, take protection measures.

• Do not use the product on high pile carpets. Product effectiveness may also be reduced on dark carpets.

• Do not place any object on top of the robot or dock, near the suction inlet of the dock, or cover them with any item (including dust-proof cover).

• Do not use this product on elevated surfaces without barriers such as the floor of a loft, an open-ended terrace, a slide, or top of furniture.

• Do not use the dock to pick up stones, paper scraps, or other objects that may block the air duct.

• Do not operate the product if it has been damaged in any way. Contact customer service for help.

• Always operate the device in well-ventilated areas to prevent overheating.

• Do not wipe the charging contacts with a wet cloth or wet hands.

• If the product is left unused for a long period, store it in a cool, dry place after having it fully charged, unplugged, and switched off. Recharge it at least every three months to avoid battery overdischarge.

• Do not use the product when the temperature is higher than 40°C (104°F) or lower than 4°C (39°F), or if there is any liquid or sticky substance on the floor.

• Do not discard waste batteries. Leave them with a professional recycling organization.

• To transport the product, be sure to unplug the dock, switch off the robot, and empty water tanks. Use of the original packaging is advised.

• Be sure that the supply voltage meets the requirements listed on the dock.

~ : ALTERNATING CURRENT symbol [symbol IEC 60417-5032 (2009-02)]

⎓ : DIRECT CURRENT symbol [symbol IEC 60417-5031 (2009-02)]

🏠 : For indoor use only.

A1 Robot (Top View)

• Power/Clean Button

• Power Indicator Light

• Dock Button

• A1-1 Reactive Tech Obstacle Avoidance Sensor

A2 Robot (Bottom View)

• A2-1 Wall Sensor

• A2-2 Omnidirectional Wheel

• A2-3 Carpet Sensor

• A2-4 Side Brush

• A2-5 Main Brush Cover

• A2-6 Main Wheels

• A2-7 Main Brush

• A2-8 Main Brush Cover Latches

• A2-9 Mop Cloths

• A2-10 Cliff Sensors

A3 Robot (Top Cover Open)

• A3-1 Vertical Bumper

• A3-2 LiDAR Sensor

• A3-3 WiFi Indicator Light

• A3-4 Reset Button

• A3-5 Dustbin

• A3-6 Charging Contacts

• A3-7 Communication Sensor

• A3-8 Air Outlets

• A3-9 Self-Filling Port

• A3-10 Automatic Lift and Rotate Mop Modules

• A3-11 Suction Inlet

• A3-12 Bumper

A9 Empty Wash Fill Dock

• A9-1 Water Tank Handle

• A9-2 Water Tank Latch

• A9-3 Dirty Water Tank

• A9-4 Dust Container Cover

• A9-5 Charging Contacts

• A9-6 Robot Refill Port

• A9-7 Suction Inlet

• A9-8 Clean Water Tank

• A9-9 Status Indicator Light

• A9-10 Drain Port

• A9-11 Drying Air Outlets

• A9-12 Dock Base

• A9-13 Filter

• A9-14 Dust Bag Slot

• A9-15 Dock Location Beacon

• A9-16 Clean Water Dispensers

• A9-17 Water Level Float

• A9-18 Cleaning Tray Filter

• A9-19 Cleaning Tray

A10 Empty Wash Fill Dock (Back View)

• A10-1 Power Cord Storage Slot

• A10-2 Power Port

• A10-3 Cord Outlets

Before the first use, prepare your cleaning area and the robot with these steps:

1. Tidy cords, hard or sharp objects (such as nails and glass), and loose items from the ground.

2. Move any unstable, fragile, precious, or dangerous items to prevent personal injury or property damage.

3. If using the robot in a raised area (like a duplex apartment), use a physical security barrier to prevent accidental falls.

Notes:

• When using the robot for the first time, follow it throughout its whole cleaning route and watch for potential problems. The robot will be able to clean by itself in future uses.

• To prevent excessive buildup of dirt on the mop cloths, floors should be vacuumed at least three times before the first mopping cycle.

1. Attach Dock Base: Press down on both sides of the base and the connecting part in the middle firmly until you hear a click.

2. Connect Power Cord: Connect the power cord to the back of the dock and keep the excess cord inside the storage slot. The power cord can exit from either side.

3. Install Mop Axles: Align and install the mop axles into the robot until you hear a click.

Place the dock on a hard, flat floor (wood/tile/concrete etc.), flat against a wall. Ensure you reserve a space of at least:

• More than 1.2 m (3.94 ft) in depth (in front of the dock).

• More than 0.9 m (2.95 ft) in height.

• More than 0.4 m (1.31 ft) in width (on the sides).

Make sure the location has good WiFi coverage. Plug in the dock and ensure the status indicator light is on.

Notes:

• If the power cord hangs vertically, it may be caught by the robot. Keep the excess cord inside the storage slot.

• The status indicator light is on when the dock is powered on, and off when the robot is charging. It turns red if an error occurs.

• Avoid narrow spaces or locations where the robot may be suspended in the air.

• Placing the dock on a soft surface (carpet/mat) may cause it to tilt and lead to docking issues.

• Keep the dock away from direct sunlight or anything that might block the dock location beacon.

• Do not use the dock without the clean water tank, dirty water tank, dust container cover, disposable dust bag, cleaning tray filter, or cleaning tray.

Press and hold the Power/Clean button to power on the robot. Wait until the power indicator light is steady, and then place the robot in front of the plugged-in dock. Press the Dock button, and the robot will automatically return to the dock for charging. To maintain battery performance, keep the robot charged.

When charging, the dock status indicator light will be off, and the robot power indicator light will be breathing.

Note: The robot may not turn on if the battery is low. In this case, place the robot directly on the dock to charge.

1. Download the App

Search for “Roborock” in the App Store or Google Play to download and install the app.

2. Reset WiFi

a. Open the top cover and find the WiFi indicator light.

b. Press and hold the Power/Clean and Dock buttons simultaneously until you hear the “Resetting WiFi” voice message. The reset is complete when the WiFi indicator light flashes slowly. The robot will then wait for a connection.

3. Add Device

Open the Roborock app, tap the “Add Device” or “+” button and add your device following the in-app guide.

Notes:

• Only 2.4 GHz WiFi is supported.

• If the robot waits more than 30 minutes for a connection, WiFi will be automatically disabled. If you want to reconnect, reset the WiFi before proceeding.

Lift the clean water tank, open its lid, and then fill it with tap water. After filling, close the lid, lock the latch, and then put the clean water tank back to the dock.

Notes:

• To prevent damage, do not use any disinfectant and only use cleaning solution recommended by Roborock.

• Do not add too much cleaning solution to prevent the robot from working improperly due to slipping.

• To avoid deformation, only use cold water.

• If any water stains remain on the outside of the water tank, wipe them with a soft, dry cloth before reinstalling the tank.

Press and hold the Power/Clean button to turn on the robot. The power indicator light will come on, and the robot will be on standby.

Press and hold the Power/Clean button to turn off the robot and complete the cleaning cycle.

Note: The robot cannot be turned off when it is being charged.

Press the Power/Clean button to start cleaning. The robot will plan its cleaning route and in each room, it firstly draws out edges and then fills the room in a zigzag pattern. In so doing, the robot cleans all rooms one by one, thoroughly and efficiently.

Notes:

• To make sure the robot returns to the dock automatically, start the robot from the dock and do not move the dock during cleaning.

• Cleaning cannot start if the battery level is too low. Allow the robot to charge before starting a cleanup.

• Before cleaning, tidy cords (including the power cord of the dock) and valuables from the floor. Loose items may be dragged by the robot, resulting in the disconnection of electrical appliances or damage of cords and property.

• If cleaning is completed in less than 10 minutes, the robot will clean the area twice.

• If the battery runs low during a cleaning cycle, the robot will automatically return to the dock. After charging, the robot will resume where it left off.

• The robot will retract mop cloth mounts to clean the carpet. You can also set the carpet as a no-go zone in the app to avoid it.

• Before starting each cleaning task, make sure that the mop cloths have been properly installed.

Press and hold the Dock button to start spot cleaning. The robot cleans a 1.5 m (4.9 ft) x 1.5 m (4.9 ft) square area centered on itself.

Note: After spot cleaning, the robot will automatically return to the starting point and be on standby.

When the robot is running, press any button to pause it. Press the Power/Clean button to resume cleaning. Press the Dock button on a paused robot to send it back to the dock, which will end the current cleanup.

Note: Placing a paused robot on the dock manually will also end the current cleanup.

If the robot is paused for over 10 minutes, it will go to sleep, and the power indicator light will flash every few seconds. Press any button to wake the robot up.

Notes:

• The robot will not go to sleep when it is charging.

• The robot will automatically shut down if left in sleep for more than 12 hours.

The default Do Not Disturb (DND) period is from 22:00 to 08:00. You can use the app to disable the DND mode or modify the DND period, or set whether to enable auto top-up, emptying and drying, to dim indicator lights, or lower the volume of the voice message during the DND period.

During cleaning, the robot automatically determines when it should return to the dock for mop washing and water tank refilling to maximize its mopping performance. To manually start washing, tap the corresponding button in the app. Press any button to stop washing.

Notes:

• To ensure the robot automatically washes the mop cloths, start it from the dock and avoid moving the dock during cleaning.

• Mop wash frequency and mode can be modified in the app.

After cleaning, the robot will return to the dock and auto-emptying will begin as needed. To manually start emptying, press the Dock button on the docked robot or tap the corresponding button in the app. Press any button to stop emptying.

Notes:

• When emptying has been left unused for a long period, empty the dustbin manually and make sure the air inlet is clear for optimal emptying performance.

• Auto-emptying can be disabled in the app.

• Avoid frequent manual emptying.

• Do not use without a dust container cover or disposable dust bag installed in place.

After mop washing or after cleaning, drying will begin as needed. To manually start or stop drying, tap the corresponding button in the app.

Notes:

• Drying duration can be modified in the app.

• Auto-drying can be disabled in the app.

If an error occurs, the power indicator light will flash red or the status indicator light will be steady red. A pop-up notification will appear in the app and a voice alert may sound.

Notes:

• The robot will go to sleep automatically if left in a malfunctioning state for over 10 minutes.

• Placing a malfunctioning robot on the dock manually will end the current cleanup.

If the robot does not respond when a button is pressed or cannot be turned off, reset the system by pressing the Reset button (located under the top cover). After resetting, existing settings such as scheduled cleaning and WiFi will be restored to factory settings.

If the robot does not function properly after a system reset, power it on. Press and hold the Power/Clean button and at the same time, press the Reset button until you hear the “Restoring factory settings” voice message. This will take about 5 minutes. The robot will then be restored to factory settings.

Clean every 2 weeks and replace every 6-12 months.

1. Turn over the robot and press the two latches (D1-2) inwards to remove the main brush cover (D1-1).

2. Pull out the main brush (D1-3) and remove the main brush bearing (D1-5).

3. Rotate the main brush caps (D1-4) in the direction shown in the diagram to remove them.

4. Remove any entangled hair or dirt from both ends of the main brush and the bearing.

5. Reinstall the main brush.

6. Reinstall the main brush cover. Make sure its four teeth are fully seated in the slots, and press the main brush cover until you hear it lock with a click.

Notes:

• It is recommended to wipe the main brush with a wet cloth. If the main brush is wet, air-dry it away from direct sunlight.

• Do not use corrosive cleaning fluid or disinfectant to clean the main brush.

Clean monthly and replace every 3-6 months.

1. Turn over the robot, unscrew the side brush, then remove and clean it.

2. Align the central groove with the raised position on the robot and tighten the screw to reinstall the side brush.

Clean as required.

1. Use a tool, such as a small screwdriver, to pry out the axle slowly and take out the wheel. Note: The omnidirectional wheel bracket cannot be removed.

2. Rinse the wheel and the axle with water to remove any hair and dirt.

3. Air-dry, reinstall, and press the wheel and axle back in place.

Dustbin (Clean as required):

1. Open the top cover of the robot and press the dustbin latch to take out the dustbin.

2. Remove the washable filter and empty the dustbin.

3. Fill the dustbin with clean water and reinstall the washable filter. Gently shake the dustbin, and then pour out the dirty water. Note: To prevent blockage, only use clean water without any cleaning liquid.

4. Allow at least 24 hours for the dustbin and washable filter to dry thoroughly before reinstalling them.

Washable Filter (Clean every 2 weeks and replace every 6-12 months):

1. Remove the filter.

2. Rinse the filter repeatedly and tap it to remove as much dirt as possible. Note: Do not touch the surface of the filter with hands, brushes, or sharp objects to avoid potential damage.

3. Allow at least 24 hours for the filter to dry thoroughly before reinstalling it.

Clean as required and replace every 1-3 months.

1. Remove the mop cloths from the mop cloth mounts. Clean the mop cloths and air-dry them.

2. Stick the mop cloths on the mounts flat in place.

Note: A dirty mop cloth will affect the mopping performance. Clean it before use.

Robot Sensors (Clean as required):

Use a soft, dry cloth to wipe and clean all sensors, including:

• Reactive Tech Obstacle Avoidance Sensor

• Wall Sensor

• Communication Sensor

• Carpet Sensor

• Cliff Sensors

Charging Contacts (Clean as required):

Use a soft, dry cloth to wipe the charging contacts on the robot and the dock.

Moving the Dock:

To move the dock, grip the cord storage slot on the back with one hand and the inner side of the front board with the other hand. Do not lift the dock base, water tank handles, or dust container cover directly to prevent the dock from falling off.

Dirty Water Tank (Clean as required):

Open the dirty water tank lid and pour out the dirty water. Fill the tank with clean water, close the lid, lock the latch, and shake. Pour out the dirty water. Lock the lid and reinstall the tank.

Replacing Disposable Dust Bag (Replace as required):

1. Remove the dust container cover with both hands.

2. Remove the disposable dust bag and discard it. The handle seals the bag on removal.

3. Clean the filter with a dry cloth, insert a new disposable dust bag into the slot all the way, and spread it evenly.

4. Reinstall the dust container cover, ensuring it is securely sealed.

Cleaning Tray (Clean as required):

1. Remove the cleaning tray.

2. Rinse the cleaning tray and the filter with water.

3. Reinstall the cleaning tray.

Robot

Note: The serial number is on a sticker on the underside of the robot.

Empty Wash Fill Dock

The following information applies only when disposing of the robot and should not be followed for day-to-day operations.

The chemical substances contained in the built-in lithium-ion battery of this product can cause environmental pollution. Remove the battery before disposing of this product and hand it to a professional battery recycling facility for centralized disposal.

How to remove the battery:

1. Operate the robot without connecting to the dock until it runs out of battery.

2. Turn off the robot.

3. Unscrew the battery cover.

4. Remove the battery cover.

5. Press the latch to pull out the battery connector and remove the battery.

Notes:

• Before removing the battery, make sure it is fully drained and the robot is disconnected from the dock.

• Remove the entire battery pack. Avoid damaging the battery pack casing to avoid short-circuits or leakage of hazardous substances.

• In the event of accidental contact with battery fluid, rinse thoroughly with water and seek immediate medical care.