PLEASANT HEARTH VFF-PH26NG (01) PDF Document

If you smell gas, follow these steps immediately:

1. Do not try to light any appliance.

2. Do not touch any electrical switch; do not use any phone in your building.

3. Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

4. If you cannot reach your gas supplier, call the fire department.

If the gas pressure is too low, you may experience the following:

• The pilot will not stay lit.

• The burners will have delayed ignition.

• The fireplace will not produce specified heat.

• For propane/LP units, the propane/LP gas supply may be low.

Tools Required: Phillips screwdriver, scissors.

1. If equipped, lift the fireplace screen up and pull out to remove. Set the screen aside until installation has been completed.

2. Cut two plastic straps to remove the log from the firebox cavity. Set the log aside.

3. If installing an optional blower, do so now following blower instructions.

4. Locate four black Phillips sheet metal screws in the hardware packet.

5. Slide the hood between the louver and firebox top and align the screw holes.

6. Insert screws and tighten them firmly.

7. Carefully lift the insert through the center opening in the front of the fireplace. Slide the insert back through the opening until the metal trim makes contact with the front of the mantel.

WARNING: The firebox must be disconnected from the gas supply and removed from the mantel before installing the fan accessory.

1. Remove the Blower Access Panel.

2. Mount Blower (B) onto the bottom of the Fireplace Top using 4 screws (F).

3. Attach Power Cord (A) to the Blower Access Panel.

4. Attach Temperature Sensor (C) to the Combustion Top using 2 sheet metal screws.

5. Insert the wires marked with AUTO, OFF, and MAN into the line slot on the right corner. Keep wires close to the bottom.

6. Insert two wires’ female plugs marked with T1 and T2 (black and yellow) into two male ports on the Temperature Sensor.

7. Insert the female plug on the white power supply wire (marked with P1), into the corresponding male port (marked with P1).

8. Insert the female plug (marked with P2) into the corresponding male port, which is on the black power supply wire (marked with P2).

9. Insert the blower link (male plug) into the power link (female port).

10. Bind wires with cable ties (G), and attach cable ties (G) in holes on the back of the Outer Casing. Attach one in the hole near the top and one in the hole near the bottom.

11. Insert AUTO, OFF, MAN wires through the Rocker Switch opening.

12. Connect AUTO, OFF, MAN wires to the three corresponding male ports on the Rocker Switch (E). Match the “Auto” wire to the symbol “-” and the “Man” wire to the symbol “=” on the rocker switch (E).

13. Push Rocker Switch (E) into the Control Panel and secure.

14. Check that all wires are secure and reattach the Blower Access Panel to the Outer Casing. Capture the Green Ground wire between the Access Plate and Outer Casing with the upper right screw.

WARNING: A qualified service technician must connect the heater to the gas supply.

1. Use only new black iron or steel pipe. Internally tinned copper tubing may be used in certain areas depending on local codes. Use pipe of 1/2 in. diameter or greater.

2. Installation must include an equipment shutoff valve, union, and plugged 1/8-in. NPT tap. Locate the NPT tap within reach for test gauge hook up. The NPT tap must be upstream from the heater.

3. Install the equipment shutoff valve in an accessible location.

4. Apply pipe joint sealant lightly to male threads to prevent excess sealant from going into the pipe. Use sealant resistant to gas (Propane or NG).

5. Install a sediment trap in the supply line where it is within reach for cleaning and not likely to freeze. Install it in the piping system between the fuel supply and the heater.

6. Avoid damage to the regulator by holding the gas regulator with a wrench when connecting into gas piping and/or fittings.

7. Check all connections for gas leaks using a mixture of liquid soap and water. Never use an open flame.

It is very important to install the logs exactly as instructed. Do not modify logs. Use only logs supplied with the heater. Each log is marked with a number.

1. Installing Log #1: Insert log #1 onto the rear row of pins on the base pan.

2. Installing Log #2: Insert log #2 onto the front left pin on the base pan.

3. Installing Log #3: Insert log #3 onto the front right pin on the base pan.

4. Installing Log #4: Insert log #4 onto the left pin of log #1 and the pin of log #2.

5. Installing Log #5: Insert log #5 onto the right pin of log #1 and the pin of log #3.

Caution: After installation and periodically thereafter, check to ensure that no yellow flame comes in contact with any log. With the heater set to High, check to see if yellow flames contact any log. If so, reposition logs according to these instructions.

Test Pressures In Excess Of 1/2 PSIG (3.5kPa):

1. Disconnect the heater with its appliance main gas valve (control valve) and equipment shutoff valve from the gas supply piping system.

2. Cap off the open end of the gas pipe where the equipment shutoff valve was connected.

3. Pressurize the supply piping system by either using compressed air or opening the gas supply tank valve.

4. Check all joints of the gas supply piping system using a mixture of liquid soap and water. Correct all leaks immediately.

5. Reconnect the heater and equipment shutoff valve to the gas supply. Check reconnected fittings for leaks.

Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa):

1. Close the equipment shutoff valve.

2. Pressurize the supply piping system by either using compressed air or opening the gas supply tank valve.

3. Check all joints from the gas meter to the equipment shutoff valve using a mixture of liquid soap and water. Correct all leaks immediately.

1. STOP! Read the safety information regarding gas smells.

2. Open the lower access panel located below the fireplace screen.

3. Turn the control knob clockwise to the “OFF” position.

4. Wait five (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas, STOP and follow safety instructions. If you don’t smell gas, go to the next step.

5. Turn the control knob counterclockwise to the “PILOT” position. Depress the control knob.

6. With the control knob depressed, push down on the ignitor button until the pilot lights. The pilot is located behind the fireplace screen, centered near the rear of the burner.

7. Keep the control knob depressed for (30) seconds after the pilot lights. Release the control knob.

• If the control knob does not pop up when released, stop and immediately call a qualified service technician or gas supplier.

• If the pilot goes out, repeat steps 3 through 7. Wait (1) minute before attempting to light the pilot again. If after several tries the pilot still goes out, turn the gas control knob clockwise to the “OFF” position and call a qualified service technician.

8. Turn the control knob counterclockwise to the desired setting.

9. Close the lower access panel.

1. Open the lower access panel located under the fireplace screen.

2. Turn the control knob clockwise to the “OFF” position.

3. Close the lower access panel.

Manual Function:

• To turn the appliance flame ON: Press the ON key. The LCD screen will show ON, then default to display room temperature and the word TEMP.

• To turn the appliance flame OFF: Press the OFF key. The LCD screen will show OF, then default to display room temperature and the word TEMP.

Thermostat Function:

• Press the MODE key until the LCD screen shows the word ROOM. The remote is now in thermostatic mode.

• Press and hold the SET key until the desired set temperature is reached. The numbers will increase from 45 to 99 degrees, then restart at 45. Release the SET key.

• The LCD screen will display the set temperature for 3 seconds, flash the set temperature for 3 seconds, then default to display the room temperature.

• To disengage thermo mode, press the MODE key until the word ROOM disappears.

Setting Fahrenheit / Celsius:

• Press the ON key and the OFF key on the transmitter at the same time to change between Fahrenheit and Celsius.

• To Activate: Press and hold the ON button and the MODE button at the same time for 5 seconds. The letters CP will appear in the TEMP frame on the LCD screen.

• To Disengage: Press and hold the ON button and the MODE button at the same time for 5 seconds. The letters CP will disappear from the LCD screen.

• To Verify: Press any key. If in lock-out mode, the LCD screen will show “CP”.

1. Ensure the slide button on the receiver is in the REMOTE position.

2. Locate the LEARN button on the front face of the receiver inside the small hole labeled LEARN.

3. Using a small screwdriver or the end of a paperclip, gently press and release the black LEARN button inside the hole. The receiver will emit an audible “beep”.

4. After the beep, press ANY button on the transmitter and release. The receiver will emit several beeps indicating that the transmitter’s code has been accepted.

Pilot Flame Pattern:

The pilot flame pattern should touch the thermocouple. If the flame is not touching the thermocouple, it will cool, causing the fireplace to shut down. If the pattern is incorrect, turn the fireplace off and refer to troubleshooting.

Burner Flame Pattern:

The flame should not be dark or have an orange/reddish tinge. (Note: Slight orange flame is normal for the first hour of use until logs cure). If the pattern shows sporadic, irregular flame tipping, turn the fireplace off and refer to troubleshooting.

1. Shut off the unit including the pilot. Allow the unit to cool for at least 30 minutes.

2. Inspect the burner, pilot, and primary air inlet holes on the orifice holder for dust and dirt.

3. Blow air through the ports/slots and holes in the burner.

4. Check the orifice holder located at the end of the burner tube again. Remove any large particles of dust, dirt, lint, or pet hair with a soft cloth or vacuum cleaner nozzle.

5. Blow air into the primary air holes on the orifice holder.

6. Clean the pilot assembly. A yellow tip on the pilot flame indicates dust and dirt. Use a small pilot air inlet hole about 2″ from where the pilot flame comes out. Lightly blow air through the air inlet hole using compressed air or a drinking straw.

Possible causes and corrective actions:

• Ignitor electrode is positioned wrong or broken: Replace electrode.

• Ignitor electrode is not connected to ignitor cable: Replace ignitor cable.

• Ignitor cable is pinched or wet: Free ignitor cable if pinched by any metal or tubing. Keep ignitor cable dry.

• Damaged ignitor cable: Replace ignitor cable.

• Bad piezo ignitor: Replace piezo ignitor.

Possible causes and corrective actions:

• Gas supply is turned off or equipment shutoff valve is closed: Turn on gas supply or open equipment shutoff valve.

• Control knob not fully pressed in while pressing ignitor button: Fully press in control knob while pressing ignitor button.

• Air in gas lines: Continue holding down control knob. Repeat igniting operation until air is removed.

• ODS/pilot is clogged: Clean ODS/pilot or replace ODS/pilot assembly.

• Control knob not in PILOT position: Turn control knob to PILOT position.

Possible causes and corrective actions:

• Not enough fresh air is available: Open window and/or door for ventilation.

• Low line pressure: Contact local gas supplier.

• ODS/pilot is partially clogged: Clean ODS/pilot.

Possible causes and corrective actions:

• Heater is burning vapors from paint, hair spray, glues, etc.: Ventilate room. Stop using odor-causing products while heater is running.

• Gas leak: Locate and correct all leaks immediately.

• Low fuel supply (Propane/LP models): Refill supply tank.

This is caused by metal expanding while heating or contracting while cooling. This is common with most heaters. If the noise is excessive, contact a qualified service technician.