PLEASANT HEARTH VFF-PH26LP (01) PDF Document

The specifications for the PLEASANT HEARTH VFF-PH26LP Series are as follows:

Improper use of this heater can cause serious injury or death from burns, fire, explosion, electrical shock, and carbon monoxide poisoning.

Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance.

Carbon Monoxide Poisoning: Early signs of carbon monoxide poisoning resemble the flu with headaches, dizziness, or nausea. If you have these signs, the heater may not be working properly. Get fresh air immediately! Have heater serviced.

Natural and Propane/LP Gas: Natural and Propane/LP gases are odorless. An odor-making agent is added to the gas. The odor helps you detect a gas leak. However, the odor added to the gas can fade. Gas may be present even though no odor exists.

Any change to this fireplace/heater or its controls can be dangerous.

Do not use any accessories not approved for use with this heater.

Carefully supervise young children when they are in the room with the heater.

Heater becomes very hot when operating. Keep children and adults away from hot surfaces to avoid burns or clothing ignition. Heater will remain hot for a time after shutoff. Allow surfaces to cool before touching.

Keep the appliance area clear and free from combustible materials, gasoline, and other flammable vapors and liquids.

Due to high temperatures, locate this appliance out of traffic and away from furniture and draperies.

Do not place clothing or other flammable material on or near the appliance. Never place any objects in the heater.

This fireplace shall not be installed in a bedroom or bathroom.

Do not use this fireplace as a wood-burning fireplace. Use only the logs provided with the fireplace.

Do not add extra logs or ornaments such as pine cones, vermiculite or rock wool. Using these added items can cause sooting. Do not add lava rock around base. Rock and debris could fall into the control area of fireplace.

Shut off gas supply.

Do not try to light any appliance.

Do not touch any electrical switch; do not use any phone in your building.

Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

If you cannot reach your gas supplier, call the fire department.

Step 1: If equipped, lift fireplace screen up and pull out to remove. Set screen aside until installation has been completed.

Step 2: Cut two plastic straps to remove log from firebox cavity. Set log aside.

Step 3: An optional blower is available. Install optional blower now if applicable.

Step 4: Locate four black Phillips sheet metal screws in hardware packet.

Step 5: Slide hood between louver and firebox top and align screw holes.

Step 6: Insert screws. Tighten screws firmly.

It is very important to install the logs exactly as instructed. Do not modify logs. Use only logs supplied with heater. Each log is marked with a number. This number will help you identify the logs when installing.

Step 1: Insert log #1 onto the rear row of pins on the base pan.

Step 2: Insert log #2 onto the front left pin on the base pan.

Step 3: Insert log #3 onto the front right pin on the base pan.

Step 4: Insert log #4 onto the left pin of log #1 and the pin of log #2.

Step 5: Insert log #5 onto the right pin of log #1 and the pin of log #3.

WARNING: Never use an open flame to check for a leak. Apply a mixture of liquid soap and water to all joints. If bubbles form, there may be a leak. Correct all leaks immediately.

Step 1: Open equipment shutoff valve.

Step 2: Open gas supply tank valve.

Step 3: Make sure control knob of heater is in the OFF position.

Step 4: Check all joints from equipment shutoff valve to control valve. Apply mixture of liquid soap and water to gas joints. If bubbles form, there may be a leak.

Step 5: Light heater.

Step 6: Check all other internal joints for leaks.

Step 7: Turn off heater.

Step 1: STOP! Read the safety information.

Step 2: Open the lower access panel located below the fireplace screen.

Step 3: Turn control knob clockwise to the “OFF” position.

Step 4: Wait five (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas, STOP! If you don’t smell gas, go to the next step.

Step 5: Turn control knob counterclockwise to the “PILOT” position. Depress control knob.

Step 6: With control knob depressed, push down on the ignitor button until the pilot lights. The pilot is located behind the fireplace screen, centered near the rear of the burner.

Step 7: Keep control knob depressed for (30) seconds after pilot lights. Release control knob. If the control knob does not pop up when released, stop and immediately call a qualified service technician or gas supplier. If pilot goes out repeat steps 3 through 7. Wait (1) minute before attempting to light pilot again.

Step 8: Turn control knob counterclockwise to desired setting.

Step 9: Close lower access panel.

Step 1: Open the lower access panel located under the fireplace screen.

Step 2: Turn control knob clockwise to the “OFF” position.

Step 3: Close lower access panel.

The remote control system provides a safe, reliable, and user-friendly remote control system for gas heating appliances. The system is operated manually from the transmitter. The system operates on radio frequencies (RF) within a 20-feet range using non-directional signals.

Key Settings:

ON – Operates unit to on position, Manually operated solenoid ON.

OFF – Operates unit to off position, Manually operated solenoid OFF.

MODE – Changes unit from manual mode to thermo mode.

SET – Sets temperature in thermo mode.

This remote control system can be thermostatically controlled when the transmitter is in the THERMO mode (The word ROOM must be displayed on the screen).

Step 1: Press the MODE key until the LCD screen shows the word ROOM, then the remote is in the thermostatic mode.

Step 2: Press and hold the SET key until the desired set temperature is reached. (By pressing and holding the set key the LCD screen set numbers will increase from 45 degrees to 99 degrees then restart over at 45 degrees).

Step 3: Release the SET key. The LCD screen will display the set temperature for 3 seconds and the LCD screen will flash the set temperature for 3 seconds, then the LCD screen will default to display the room temperature.

This remote control includes a CHILDPROOF “LOCK-OUT” feature that allows the user to “LOCK-OUT” operation of the appliance from the TRANSMITTER.

To activate the “LOCK-OUT” feature, press and hold the ON button and the MODE button at the same time for 5 seconds. The letters CP will appear in the TEMP frame on the LCD screen.

To disengage the “LOCK-OUT”, press and hold the ON button and the MODE button at the same time for 5 seconds and the letters CP will disappear from the LCD screen and the transmitter will return to its normal operating condition.

To verify that transmitter is in the CP lock-out mode press any key and the LCD screen will show “CP”.

Each transmitter uses a unique security code. It will be necessary to press the LEARN button on the receiver to accept the transmitter security code upon initial use, if batteries are replaced, or if a replacement transmitter is purchased.

Step 1: Be sure the slide button on the receiver is in the REMOTE position.

Step 2: Using a small screwdriver or end of a paperclip gently press and release the black LEARN button inside the hole labeled LEARN on the front face of the receiver.

Step 3: When you release the LEARN button the receiver will emit an audible “beep”.

Step 4: After the receiver emits the beep press ANY button on the transmitter and release. The receiver will emit several beeps indicating that the transmitter’s code has been accepted into the receiver.

Check pilot flame pattern and burner flame patterns often.

A correct pilot flame pattern should touch the thermocouple. An incorrect pilot flame pattern does not touch the thermocouple. This will cause the thermocouple to cool, shutting down the fireplace.

A correct burner flame pattern should not be dark or have an orange/reddish tinge. The incorrect burner flame pattern shows sporadic, irregular flame tipping.

Turn off heater and let cool before servicing.

Burner Orifice Holder and Pilot Air Inlet Hole: Keep these holes clear of dust, dirt, lint and pet hair. Clean these air inlet holes prior to each heating season. We recommend that you clean the unit every three months during operation. To clean these parts we recommend using compressed air no greater than 30 PSI.

Log Set: If you remove the log set for cleaning, refer to log placement instructions. Replace log set if broken or chipped (dime sized or larger).

Cabinet Air Passageways: Use a vacuum cleaner or pressurized air to clean.

Cabinet Exterior: Use a soft cloth dampened with a mild soap and water mixture. Wipe the cabinet to remove dust.

Possible causes and corrective actions:

1. Ignitor electrode is positioned wrong. Corrective Action: Replace electrode.

2. Ignitor electrode is broken. Corrective Action: Replace electrode.

3. Ignitor electrode is not connected to ignitor cable. Corrective Action: Replace ignitor cable.

4. Ignitor cable is pinched or wet. Corrective Action: Free ignitor cable if pinched by any metal or tubing. Keep ignitor cable dry.

5. Damaged ignitor cable. Corrective Action: Replace ignitor cable.

6. Bad piezo ignitor. Corrective Action: Replace piezo ignitor.

Possible causes and corrective actions:

1. Gas supply is turned off or equipment shutoff valve is closed. Corrective Action: Turn on gas supply or open equipment shutoff valve.

2. Control knob not fully pressed in while pressing ignitor button. Corrective Action: Fully press in control knob while pressing ignitor button.

3. Air in gas lines when installed. Corrective Action: Continue holding down control knob. Repeat igniting operation until air is removed.

4. ODS / pilot is clogged. Corrective Action: Clean ODS/pilot or replace ODS/pilot assembly.

5. Control knob not in PILOT position. Corrective Action: Turn control knob to PILOT position.

6. Depleted gas supply (propane). Corrective Action: Contact local propane/LP gas company.

Possible causes and corrective actions:

1. Control knob is not fully pressed in. Corrective Action: Press in control knob fully.

2. Control knob is not pressed in long enough. Corrective Action: After ODS/pilot lights, keep control knob pressed in 30 seconds.

3. Equipment shutoff valve is not fully open. Corrective Action: Fully open equipment shutoff valve.

4. Thermocouple connection is loose. Corrective Action: Hand tighten until snug, and then tighten 1/4 turn more.

5. Thermocouple damaged. Corrective Action: Replace thermocouple.

6. Control valve damaged. Corrective Action: Contact customer service.

Possible causes and corrective actions:

1. Burner orifice is clogged. Corrective Action: Clean burner orifice or contact customer service.

2. Burner orifice diameter is too small. Corrective Action: Contact customer service.

3. Inlet gas pressure is too low. Corrective Action: Contact your gas supplier.

Possible causes and corrective actions:

1. Manifold pressure is too low. Corrective Action: Contact your gas supplier.

2. Burner orifice is clogged. Corrective Action: Clean burner or contact customer service.

Possible causes and corrective actions:

1. Not enough fresh air is available. Corrective Action: Open window and/or door for ventilation.

2. Low line pressure. Corrective Action: Contact local gas supplier.

3. ODS/pilot is partially clogged. Corrective Action: Clean ODS/pilot.

This is caused when vapors from furniture polish, wax, carpet cleaners, etc., are heated and turn into white powder residue. Corrective Action: Turn heater off when using furniture polish, wax, carpet cleaner or similar products.