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What should I do if my computer’s firewall is blocking network functions on the BROTHER MCF-L2827DWXL?

If your computer is protected by a firewall and you are unable to use network functions like network print, network scan, or PC-FAX with your BROTHER MCF-L2827DWXL, you may need to configure the firewall settings. If you are using the Windows Firewall and installed the drivers using the installer, the necessary firewall settings have already been set. If you are using any other personal firewall software, refer to the user’s guide for your software or contact the software manufacturer for assistance.


How do I enter text on my BROTHER MCF-L2827DWXL printer?

When text entry is required on your BROTHER MCF-L2827DWXL, a keyboard will appear on the LCD screen. The available characters and keyboard layout may vary depending on your country and the specific operation you are performing.

Using the on-screen keyboard:

1. A keyboard will appear on the LCD when you need to enter text.

2. Press the ‘A 1 @’ key to cycle between letters, numbers, and special characters.

3. Press the ‘↑aA’ key to cycle between lowercase and uppercase letters.

4. To move the cursor left or right, press the left or right arrow keys.

5. To enter a space, press the [Space] key.

Making Corrections:

• If you entered a character incorrectly, use the left or right arrow keys to move the cursor to the incorrect character and press the backspace key. Then, enter the correct character.

• To insert a character, move the cursor to the correct place and then enter the character.

• Press the backspace key for each character you want to erase. Press and hold the backspace key to erase all characters.


How do I load paper into the paper tray of the BROTHER MCF-L2827DWXL?

Follow these steps to load paper into the paper tray:

1. Pull the paper tray completely out of the machine.

2. Press and slide the paper guides to fit the size of the paper you are using. Press the green release levers to slide the guides.

3. Fan the stack of paper well to prevent jams.

4. Load the paper into the paper tray with the printing surface facing down.

5. Ensure the paper stack is below the maximum paper mark (indicated by ▼▼▼). Overfilling the tray may cause paper jams.

6. Slowly push the paper tray completely back into the machine.

7. Lift the support flap on the output tray to prevent paper from sliding off.

Note: When you load a different size and type of paper, you must also change the Paper Size and Paper Type settings on the machine or on your computer.


How do I print on preprinted paper using the 2-sided printing feature of the BROTHER MCF-L2827DWXL?

When using preprinted paper for 2-sided printing, you must change the machine’s settings and orient the paper correctly.

Paper Orientation:

For 1-sided printing: Place the paper face down with the top edge towards the front of the paper tray.

For automatic 2-sided printing (long edge binding): Place the paper face up with the bottom edge towards the front of the paper tray.

Changing Machine Settings:

1. Press Menu.

2. Press the up or down arrow key to select [Printer]. Press OK.

3. Press the up or down arrow key to select [2-sided]. Press OK.

4. Press the up or down arrow key to select [Single Image]. Press OK.

5. Press the up or down arrow key to select [2-sided Feed]. Press OK.

6. Press Stop/Exit.


How do I load and print using the manual feed slot on the BROTHER MCF-L2827DWXL?

For Plain, Thin, Recycled, and Bond Paper:

1. Lift the support flap on the output tray.

2. Open the manual feed slot cover.

3. Use both hands to slide the manual feed slot paper guides to fit the width of your paper.

4. Using both hands, place one sheet of paper in the manual feed slot with the printing surface facing up until the front edge touches the paper feed roller. Let go when you feel the machine pull it in.

5. Send your print job from the computer. Change print preferences in the Print screen as needed.

6. After the page prints, load the next sheet if printing multiple pages.

For Thick Paper, Labels, and Envelopes:

1. Open the machine’s back cover (the face-up output tray).

2. On the front, open the manual feed slot cover.

3. Slide the paper guides to fit the width of the media.

4. Place one sheet/envelope in the manual feed slot with the printing surface facing up until it touches the paper feed roller. Let go when the machine pulls it in.

5. Send your print job. Change your print preferences in the Print dialog box for media type and size.

6. After the printed page comes out from the back of the machine, load the next sheet/envelope.

7. When finished, close the back cover.


How do I load documents into the Automatic Document Feeder (ADF) on my BROTHER MCF-L2827DWXL?

The ADF is used for copying or scanning multi-page documents. It can hold up to 50 sheets of standard 80 g/m² paper.

Supported Document Sizes:

Length: 147.3 to 355.6 mm

Width: 105 to 215.9 mm

Weight: 60 to 105 g/m²

Loading Procedure:

1. Unfold the ADF document output support flap.

2. Fan the pages of your document well.

3. Stagger the pages and load them into the ADF face up and top edge first.

4. Adjust the paper guides to fit the width of your document.

Important: DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper-clipped, glued, or taped. Also, do not use cardboard, newspaper, or fabric.


How do I load documents on the scanner glass of my BROTHER MCF-L2827DWXL?

Use the scanner glass for single pages, books, or fragile documents. The ADF must be empty to use the scanner glass.

Supported Document Sizes:

Length: Up to 300 mm

Width: Up to 215.9 mm

Weight: Up to 2kg

Loading Procedure:

1. Lift the document cover.

2. Place the document face down on the scanner glass.

3. Align the corner of the page with the upper-left corner of the scanner glass.

4. Close the document cover. If the document is thick, press down gently on the cover.


What are the unscannable and unprintable areas on the BROTHER MCF-L2827DWXL?

The machine cannot print or scan in the margins at the edges of the page. Any content in these areas will not be reflected in the output. The maximum unscannable and unprintable areas are as follows:

Usage Document Size Top (1) / Bottom (3) Left (2) / Right (4)
Fax (Sending) Letter, Legal 2.9 mm 3.9 mm (ADF)
A4 2.9 mm 1.0 mm (Scanner Glass), 3.0 mm
Copy Letter, Legal 4.0 mm 4.0 mm
A4 4.0 mm 3.0 mm
Scan Letter 3.0 mm 3.0 mm
A4 3.0 mm 3.0 mm
Legal 3.0 mm 3.0 mm
Print Letter, Legal 4.2 mm 4.2 mm
A4 4.2 mm 4.2 mm

How do I print a document from a Windows computer on the BROTHER MCF-L2827DWXL?

1. Load the correct size paper in the paper tray.

2. From your application, select the print command.

3. Select “BROTHER MCF-L2827DWXL” as the printer, and then click the printer’s properties or preferences button.

4. In the printer driver window, make your selections for Paper Size, Orientation, Copies, Media Type, etc.

5. To print multiple pages on one sheet or print a booklet, use the ‘Multiple Page’ and ‘2-sided / Booklet’ options.

6. Change any other printer settings as needed.

7. Click OK to close the properties window.

8. Complete your print operation in the application’s print dialog.


How do I cancel a print job on the BROTHER MCF-L2827DWXL?

To cancel a single print job, press Stop/Exit on the control panel.

To cancel multiple print jobs, press and hold Stop/Exit for four seconds.


How do I perform a test print on the BROTHER MCF-L2827DWXL to check print quality?

If you are experiencing print quality problems, follow these steps to print a test page:

1. Press Menu.

2. Use the up or down arrow keys to display the [Printer] option, and then press OK.

3. Use the up or down arrow keys to display the [Test Print] option, and then press OK.

4. Press Start.

The machine will print a Test Print page.

5. Press Stop/Exit.


How do I scan photos or documents to my computer using the scan button on the BROTHER MCF-L2827DWXL?

1. Load your document in the ADF (face up) or on the scanner glass (face down).

2. Press the (Scan) button.

3. Use the up or down arrow keys to select the [to PC] option, and then press OK.

4. Use the up or down arrow keys to select the scan type ([Image], [File], or [OCR]), and then press OK.

5. If connected over a network, use the up or down arrow keys to select the destination computer.

6. Press OK. If prompted, enter the four-digit PIN for the destination computer and press OK.

7. To change scan settings for this document (such as Colour Setting, Resolution, File Type), press Options or Copy/Scan Options, select the desired setting, and press OK. To use default settings, skip this step.

8. Press Start. The machine will begin scanning. If using the scanner glass, follow the on-screen instructions to complete the job.


How do I send a basic fax from the BROTHER MCF-L2827DWXL?

1. Press the (Fax) button.

2. Load your document either face up in the ADF or face down on the scanner glass.

3. Enter the fax number using one of the following methods:

Dial Pad: Enter the number directly.

Shortcut Button: Hold down the Shortcut button and enter the one-digit Shortcut number.

Speed Dial: Press the Address Book button twice, then enter the three-digit Speed Dial code and press OK.

4. Press Start.

If you placed the document on the scanner glass and need to send more than one page, the machine will ask if you want to scan another page. Place the next page on the glass, press the up arrow key for ‘Yes’, and press OK. When all pages are scanned, press the down arrow key for ‘No (Send)’ to start sending the document.


How do I copy on one side of the paper (1-sided) with the BROTHER MCF-L2827DWXL?

1. Ensure you have loaded the correct size paper in the paper tray.

2. Place the document to be copied either face up in the Automatic Document Feeder (ADF) for multiple pages, or face down on the scanner glass for single or fragile items.

3. Press the (Copy) button.

4. Use the dial pad to enter the number of copies you want.

5. Press Start to begin copying.


How do I perform a 2-sided copy on the BROTHER MCF-L2827DWXL?

1. Load your document. For automatic 2-sided to 2-sided copying, you must use the ADF.

2. Enter the number of copies you want.

3. Do one of the following:

• Press the 2-sided button.

• Press Options or Copy/Scan Options, use the arrow keys to select [2-sided], and then press OK.

4. Use the arrow keys to select the desired layout (e.g., [Layout Long] for portrait or [Layout Short] for landscape) and press OK.

5. Select the flip option (e.g., [Long Edge] or [Short Edge]) and press OK.

6. Press Start.

If you are using the scanner glass, the machine will scan the first page and then prompt you to place the next page. Press the up arrow key to scan the next page. After all pages are scanned, press the down arrow key to finish.


How do I enlarge or reduce copies on the BROTHER MCF-L2827DWXL?

1. Load your document.

2. Enter the number of copies required.

3. Press Options or Copy/Scan Options.

4. Use the arrow keys to select [Enlarge/Reduce] and press OK.

5. Use the arrow keys to select a preset enlargement or reduction ratio, or select [Custom(25-400%)].

6. If you chose [Custom(25-400%)], use the dial pad or arrow keys to enter a percentage from 25% to 400%, and then press OK.

7. Press Start.


What should I do if my BROTHER MCF-L2827DWXL has a “Cannot Print ##” or “Cannot Scan ##” error?

A “Cannot Print ##” or “Cannot Scan ##” error indicates a mechanical problem with the machine. Follow these steps to resolve the issue:

1. To prevent losing received fax data in the machine’s memory, transfer the faxes to another fax machine or to your computer before turning off the machine.

2. Remove any documents from the scanner.

3. Press and hold the Power button to turn the machine off.

4. Wait a few minutes, and then turn it on again.

If the problem continues after restarting, contact Brother customer service or your local Brother dealer. If there is an error message on the LCD after you transfer the faxes, disconnect your BROTHER MCF-L2827DWXL from the power source for several minutes, and then reconnect it.


How can I clear a document jam from the ADF of my BROTHER MCF-L2827DWXL?

If a document gets jammed in the top of the Automatic Document Feeder (ADF):

1. Remove any paper from the ADF that is not jammed.

2. Open the ADF cover.

3. Pull the jammed document out to the left. If the document tears, ensure you remove all small scraps of paper to prevent future jams.

4. Close the ADF cover.

5. Press Stop/Exit.

If a document gets jammed under the document cover:

1. Remove any paper from the ADF that is not jammed.

2. Lift the document cover.

3. Pull the jammed document out to the right. Again, ensure all scraps are removed if it tears.

4. Close the document cover.

5. Press Stop/Exit.


How do I clear a paper jam inside my BROTHER MCF-L2827DWXL?

WARNING: The machine’s internal parts will be extremely hot. Wait for the machine to cool down before touching them.

1. Leave the machine turned on for 10 minutes to allow the internal fan to cool the hot parts.

2. Open the front cover.

3. Remove the toner cartridge and drum unit assembly.

4. Pull out the jammed paper slowly.

5. Install the toner cartridge and drum unit assembly back into the machine.

6. Close the front cover.


How do I clear a paper jam from the back of the BROTHER MCF-L2827DWXL?

WARNING: The machine’s internal parts will be extremely hot. Wait for the machine to cool down before touching them.

1. Leave the machine on for 10 minutes to cool down.

2. Open the back cover.

3. Pull the blue tabs at the left and right sides towards you to release the fuser cover.

4. Use both hands to gently pull the jammed paper out of the machine.

5. Close the fuser cover.

6. Close the back cover until it locks in the closed position.


How do I replace the toner cartridge in my BROTHER MCF-L2827DWXL?

1. Make sure the machine is turned on and open the front cover.

2. Remove the toner cartridge and drum unit assembly from the machine.

3. Push down the green lock lever and take the old toner cartridge out of the drum unit.

4. Unpack the new toner cartridge and remove its protective cover.

5. Hold the new toner cartridge by its handle and shake it gently from side to side several times to distribute the toner evenly.

6. Push the new toner cartridge firmly into the drum unit until it locks into place.

7. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and back to left several times. Ensure the tab is returned to the home position (▲).

8. Reinsert the toner cartridge and drum unit assembly back into the machine.

9. Close the front cover. Do not turn the machine off until it returns to Ready Mode.


How do I replace the drum unit in my BROTHER MCF-L2827DWXL?

1. Make sure the machine is turned on and open the front cover.

2. Remove the toner cartridge and drum unit assembly.

3. Push down the green lock lever and take the toner cartridge out of the old drum unit.

4. Unpack the new drum unit.

5. Push the toner cartridge firmly into the new drum unit until you hear it lock into place.

6. Reinsert the toner cartridge and new drum unit assembly back into the machine.

7. Close the front cover.

8. After installing the new drum unit, you must reset the drum counter.


How do I reset the drum counter on the BROTHER MCF-L2827DWXL after replacing the drum unit?

It is important to reset the drum counter only when you replace the drum unit. Do not reset it at any other time.

1. Make sure the machine is turned on and the front cover is closed.

2. Press OK and the Up arrow key at the same time.

3. Press OK to select [Drum].

4. Press the Up arrow key to reset the drum counter.


How do I clean the corona wire on my BROTHER MCF-L2827DWXL?

If you have print quality problems, such as vertical stripes, or if the control panel displays a “Drum !” status, clean the corona wire.

1. Open the front cover of the machine.

2. Remove the toner cartridge and drum unit assembly.

3. Gently slide the green tab on the drum unit from left to right and right to left several times.

4. Be sure to return the tab to the home position (▲), aligning the arrow on the tab with the arrow on the drum unit.

5. Reinsert the toner cartridge and drum unit assembly back into the machine.

6. Close the front cover.


How do I check the remaining life of supplies like the toner and drum on my BROTHER MCF-L2827DWXL?

1. Press Menu on the control panel.

2. Use the arrow keys to display [Machine Info.] and press OK.

3. Use the arrow keys to display [Parts Life] and press OK.

4. Use the arrow keys to select either [Toner] or [Drum] and press OK.

5. The LCD will display the approximate remaining life of the selected part.

6. Press Stop/Exit when finished.


What should I do if my BROTHER MCF-L2827DWXL is not printing or has stopped printing?

If your BROTHER MCF-L2827DWXL is not printing, first check that the machine is not in Power Off mode and that no errors are displayed on the control panel or Status Monitor. Then, cancel the print job and clear it from the machine’s memory, as the printout may be incomplete. After clearing the job, try sending the print data again.

To cancel a print job on the machine, press the Stop/Exit button.

How to use the PDF below:
* Touchscreen: Swipe up/down with-in the PDF to scroll and pinch or spread with two fingers to zoom.
* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.

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