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What do the different symbols and conventions mean in the user’s guide for the BROTHER MCF-L2802DN printer?

The user’s guide for your BROTHER MCF-L2802DN uses the following symbols and conventions:

Symbol/Convention Meaning
WARNING Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.
CAUTION Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
IMPORTANT Indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
NOTE Specifies the operating environment, conditions for installation, or special conditions of use.
Tips icon (pencil) Indicates helpful hints and supplementary information.
Electrical Hazard icon Alerts you to possible electrical shock.
Fire Hazard icon Alerts you to the possibility of a fire.
Hot Surface icon Warns you not to touch hot machine parts.
Prohibition icon Indicates actions you must not perform.
Bold Identifies buttons on the machine’s control panel or computer screen.
Italics Emphasises an important point or refers you to a related topic.
Courier New Identifies messages shown on the machine’s LCD.

What are the main components and functions of the control panel on the BROTHER MCF-L2802DN printer?

The control panel on your BROTHER MCF-L2802DN may vary, but typically includes the following components and functions:

1. Liquid Crystal Display (LCD):

Displays messages to help you set up and use the machine. It shows information like Date & Time, Receive Mode, and copy settings (Type of copy, Number of copies, Quality, Contrast, Copy ratio).

2. Menu Buttons:

  • Clear: Press to delete entered data or cancel the current setting.
  • Menu: Press to access the Menu to program your machine settings.
  • OK: Press to store your machine’s settings.
  • ◄ or ► (Left/Right Arrows): Press to scroll back or forward through menu selections.
  • ▲ or ▼ (Up/Down Arrows): Press to scroll up or down through menus and options. In Fax Mode, it can change the resolution.
  • Speed Dial (Book Icon): Press to access speed dial numbers.
  • Options: Press to access temporary settings for faxing, scanning, or copying.

3. Dial Pad:

Use the numeric keys to dial fax and telephone numbers, and as a keyboard to enter text or characters.

4. Mode Buttons:

  • Fax: Press to switch the machine to Fax Mode.
  • Copy: Press to switch the machine to Copy Mode.
  • Scan: Press to switch the machine to Scan Mode.

5. Function Buttons:

  • Redial/Pause: Dials the last number you called. It also inserts a pause when programming numbers.
  • Tel/R: Allows a telephone conversation after picking up an external handset. When connected to a PBX, it can be used to access an outside line or transfer a call.
  • Wi-Fi (for wireless models): Press and hold to launch the wireless installer on your computer. The light indicates wireless connection status.
  • Resolution (for certain models): Press to change the Fax resolution.
  • 2 in 1 (ID) Copy: Press to copy both sides of an ID card onto a single page.
  • 2-sided: Press to copy on both sides of a sheet of paper.
  • Shortcut Button: Store and recall up to ten fax and telephone numbers.

6. Power On/Off:

Press to turn the machine on. Press and hold to turn the machine off.

7. Stop/Exit:

Press to stop an operation or exit from a menu.

8. Start:

Press to start sending faxes, copying, or scanning documents.


How do I enter text on the BROTHER MCF-L2802DN printer?

When you need to enter text on your BROTHER MCF-L2802DN, use the dial pad buttons. Press the appropriate button repeatedly to cycle through the available characters for that key.

Character Reference Table:

Press button One time Two times Three times Four times Five times Six times Seven times Eight times Nine times
1 @ . / 1 @ . / 1 @
2 a b c A B C 2 a b
3 d e f D E F 3 d e
4 g h i G H I 4 g h
5 j k l J K L 5 j k
6 m n o M N O 6 m n
7 p q r s P Q R S 7
8 t u v T U V 8 t u
9 w x y z W X Y Z 9

Special characters and functions:

  • Special Symbols: Press *, #, or 0, then use the ◄ or ► arrows to find the symbol you want. Press OK to select it.
  • Inserting Spaces: To enter a space in a fax number, press ► once between numbers. To enter a space in a name, press ► twice between characters.
  • Making Corrections: Use the ◄ or ► arrows to move the cursor to the incorrect character, then press Clear to delete it.
  • Repeating Letters: To enter a letter that is on the same button as the previous one, press ► to move the cursor to the right before pressing the button again.

How do I load paper into the paper tray of my BROTHER MCF-L2802DN printer?

Follow these steps to load paper into the paper tray of your BROTHER MCF-L2802DN:

1. Pull the paper tray completely out of the machine.

2. Press the green release levers to slide the paper guides to fit the size of your paper.

3. Fan the stack of paper well to prevent jams.

4. Load the paper into the tray with the printing surface facing down.

5. Ensure the paper stack is below the maximum paper mark (▼▼▼). Overfilling the tray can cause paper jams.

6. Slowly push the paper tray completely back into the machine.

7. Lift the support flap on the output tray to prevent paper from sliding off.

When you load a different size and type of paper, you must also change the Paper Size and Paper Type settings on the machine or on your computer.


How can I load and print on special media like thick paper, labels, or envelopes with my BROTHER MCF-L2802DN?

To print on special media, you should use the manual feed slot. Follow the specific instructions for each type of media.

For Thick Paper, Labels, Plain Paper, Thin Paper, Recycled Paper and Bond Paper:

1. Lift the support flap to prevent paper from sliding off the face-down output tray.

2. Open the manual feed slot cover.

3. Use both hands to slide the manual feed slot paper guides to fit the width of the paper.

4. Using both hands, place one sheet of paper in the manual feed slot with the printing surface facing up, until the front edge touches the paper feed roller. Let go when you feel the machine pull it in.

5. Open the machine’s back cover (the face-up output tray) for thick paper and labels to ensure a straight paper path.

6. Send your print job to the machine, making sure to select the correct paper type and size in the printer driver settings.

For Envelopes:

1. Before loading, press the corners and sides of the envelopes to make them as flat as possible.

2. Open the machine’s back cover (the face-up output tray).

3. Pull down the two green levers inside the back cover.

4. On the front of the machine, open the manual feed slot cover and adjust the guides.

5. Using both hands, put one envelope in the manual feed slot with the printing surface facing up until the machine pulls it in.

6. Send your print job, selecting the correct envelope size in the print settings.

7. After printing is finished, return the two green levers to their original position and close the back cover.

Important Notes:

  • Only load one sheet or envelope at a time in the manual feed slot.
  • Make sure the paper is straight and correctly positioned to avoid skewed printouts or jams.

How do I load documents for scanning, copying, or faxing on the BROTHER MCF-L2802DN?

You can load documents using either the Automatic Document Feeder (ADF) or the scanner glass on your BROTHER MCF-L2802DN.

Using the Automatic Document Feeder (ADF) for multi-page documents:

  1. Unfold the ADF document output support flap.
  2. Fan the pages of your document well.
  3. Load your document into the ADF with the first page on top, face up, and the top edge entering first.
  4. Adjust the paper guides to fit the width of your document.

ADF Supported Document Sizes:

  • Length: 147.3 to 355.6 mm
  • Width: 105 to 215.9 mm
  • Weight: 60 to 105 g/m²
  • Capacity: Up to 50 sheets (80 g/m² paper)

Important for ADF usage: Do NOT use curled, wrinkled, folded, ripped, stapled, or paper-clipped documents. Also, avoid cardboard, newspaper, or fabric.

Using the Scanner Glass for single pages or delicate documents:

  1. Lift the document cover. The ADF must be empty to use the scanner glass.
  2. Place the document face down on the scanner glass.
  3. Align the corner of the page with the upper-left corner of the scanner glass.
  4. Close the document cover. If the document is thick, like a book, press down gently on the cover while scanning.

Scanner Glass Supported Document Sizes:

  • Length: Up to 300 mm
  • Width: Up to 215.9 mm
  • Weight: Up to 2kg

How do I cancel a print job on my BROTHER MCF-L2802DN?

To cancel a single print job that is in progress on your BROTHER MCF-L2802DN, press the Stop/Exit button on the control panel.

To cancel multiple print jobs in the queue, press and hold the Stop/Exit button for about four seconds.


How do I make a 1-sided or 2-sided copy on the BROTHER MCF-L2802DN?

To make a 1-sided copy:

1. Make sure paper is loaded in the paper tray.

2. Place the document either face up in the Automatic Document Feeder (ADF) or face down on the scanner glass.

3. Press the Copy button.

4. Use the dial pad to enter the number of copies you want.

5. Press the Start button.

To make a 2-sided copy:

1. Load your document.

2. Press the Copy button and enter the number of copies.

3. Press the 2-sided button or press Options, select [2-sided], and press OK.

4. Press ▲ or ▼ to select the layout (for example, Long Edge or Short Edge flip) and press OK.

5. Press the Start button.

6. If you are using the scanner glass:

  • After the machine scans the first page, place the next page on the scanner glass.
  • Press ▲ to scan the next page.
  • After all pages are scanned, press ▼ to select the [No] option and finish the job.

If you placed the document in the ADF, the machine scans all pages and starts printing automatically.


How can I copy an ID card on my BROTHER MCF-L2802DN?

You can copy both sides of an identification card onto a single page using the 2 in 1 (ID) Copy feature on your BROTHER MCF-L2802DN.

1. Press the Copy button.

2. Place the ID card face down on the scanner glass, in the upper left corner. Ensure it is at least 4.0 mm from the top and left edges.

3. Press the 2 in 1 (ID) Copy button.

4. Use the dial pad to enter the number of copies you want.

5. Press Start. The machine will scan the first side of the card.

6. After the first side is scanned, turn the ID card over.

7. Press Start again to scan the other side. The machine will then print both sides on one page.


How do I send a fax from my BROTHER MCF-L2802DN?

To send a fax from your BROTHER MCF-L2802DN, follow these steps:

1. Press the Fax button on the control panel.

2. Place the document you wish to fax. For multiple pages, place them face up in the Automatic Document Feeder (ADF). For a single page, place it face down on the scanner glass.

3. Enter the fax number using one of the following methods:

  • Using the dial pad: Enter the fax number directly.
  • Using the Shortcut Button: Hold down the Shortcut button and then enter the assigned one-digit Shortcut number.
  • Using Speed Dial: Press the book icon button twice, then enter the three-digit Speed Dial code and press OK.

4. Press the Start button.

If you placed the document on the scanner glass, the machine will scan the page. The LCD will then ask if you want to scan another page.

  • To scan another page, press ▲ for Yes, place the next page on the scanner glass, and press OK.
  • When you have scanned all pages, press ▼ for No (Send). The machine will then send the document.

To stop the faxing process at any time, press Stop/Exit.


What are the different fax receive modes on the BROTHER MCF-L2802DN and which one should I use?

Your BROTHER MCF-L2802DN has several receive modes. Choose the one that best fits your telephone line setup.

  • Fax Only: This mode automatically answers every call as a fax. Use this if you have a dedicated fax line.
  • Fax/Tel: This mode helps manage both fax and voice calls. It receives faxes automatically. For voice calls, it produces a special fast double-ring (F/T ring) to let you know you should pick up the phone.
  • Manual: This mode turns off all automatic answering. You must manually answer every call. If you hear fax tones, press the Start button and then ▼ to receive the fax. Use this if you want to answer every call yourself.
  • External TAD: This mode is for when you have an external telephone answering device (TAD) on the same line. The TAD will answer calls. If the machine “listens” and hears fax tones, it will take over the call to receive the fax. Otherwise, the caller can leave a voice message on your TAD.

To choose the correct mode, follow this guide:

  1. Do you want to use a telephone on the same line?

    – If No, use Fax Only Mode.

    – If Yes, proceed to the next step.

  2. Are you using an external answering machine (TAD)?

    – If Yes, use External TAD Mode.

    – If No, proceed to the next step.

  3. Do you want the machine to answer fax and telephone calls automatically?

    – If Yes, use Fax/Tel Mode.

    – If No, use Manual Mode.


What should I do if my BROTHER MCF-L2802DN displays the error message “Cannot Print ##” or “Cannot Scan ##”?

The error messages “Cannot Print ##” and “Cannot Scan ##” indicate a mechanical problem with your BROTHER MCF-L2802DN.

If you have faxes stored in the machine’s memory, it is recommended to transfer them to another fax machine or to your computer to prevent data loss. You can also transfer the Fax Journal report to see if there are any faxes you must transfer.

After transferring any important data, try the following steps:

1. Press and hold the Power On/Off button to turn the machine off.

2. Wait a few minutes.

3. Turn the machine on again.

If the error message persists, your machine may require service.


How do I clear a paper jam in the back of my BROTHER MCF-L2802DN?

If paper is jammed in the back of your BROTHER MCF-L2802DN, follow these steps to clear it:

WARNING: The machine’s internal parts will be extremely hot. Wait for the machine to cool down before touching them.

1. Leave the machine turned on for 10 minutes to allow the internal fan to cool the hot parts.

2. Open the back cover.

3. Pull the blue tabs on the left and right sides toward you to release the fuser cover.

4. Use both hands to gently pull the jammed paper out of the machine.

5. Close the fuser cover.

6. Close the back cover until it locks into the closed position.


How do I clear a paper jam from inside my BROTHER MCF-L2802DN?

To clear a paper jam from inside your BROTHER MCF-L2802DN, follow these instructions:

WARNING: The machine’s internal parts will be extremely hot. Wait for the machine to cool down before touching them.

1. Leave the machine turned on for 10 minutes for the internal fan to cool down.

2. Open the front cover.

3. Remove the toner cartridge and drum unit assembly from the machine.

4. Pull out the jammed paper slowly.

5. Install the toner cartridge and drum unit assembly back into the machine.

6. Close the front cover.


How do I replace the toner cartridge in my BROTHER MCF-L2802DN?

When the LCD indicates “Replace Toner,” follow these steps to replace the toner cartridge:

1. Make sure the BROTHER MCF-L2802DN is turned on and open the front cover.

2. Remove the toner cartridge and drum unit assembly from the machine.

3. Push down the green lock lever on the drum unit and take the old toner cartridge out.

4. Unpack the new toner cartridge and remove its protective cover.

5. Hold the new cartridge by its handle and gently shake it from side to side several times to distribute the toner evenly inside.

6. Push the new toner cartridge firmly into the drum unit until you hear it lock into place.

7. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and back to left several times. Ensure the tab is returned to the home position (▲) when finished.

8. Reinsert the toner cartridge and drum unit assembly back into the machine.

9. Close the front cover. Do not turn the machine off until the display returns to Ready Mode.

IMPORTANT: To avoid print quality issues, do not touch the shaded parts of the toner cartridge or drum unit as shown in the illustrations in the user guide.


How do I replace the drum unit in my BROTHER MCF-L2802DN?

When it is time to replace the drum unit on your BROTHER MCF-L2802DN, follow these steps:

1. Ensure the machine is turned on and open the front cover.

2. Remove the toner cartridge and drum unit assembly.

3. Push down the green lock lever and take the toner cartridge out of the old drum unit.

4. Unpack the new drum unit.

5. Push the toner cartridge firmly into the new drum unit until it locks into place. Make sure it is inserted correctly to prevent it from separating.

6. Reinsert the new drum unit and toner cartridge assembly back into the machine.

7. Close the front cover.

8. After installing the new drum unit, you must reset the drum counter.


How do I reset the drum counter on the BROTHER MCF-L2802DN after replacing the drum unit?

After you replace the drum unit with a new one on your BROTHER MCF-L2802DN, you must reset the drum counter. It is important that you only do this when you are replacing the drum unit.

1. Make sure the machine is turned on and the front cover is closed.

2. Press OK and the arrow key at the same time.

3. Press OK to select [Drum].

4. Press the arrow key to reset the drum counter.


How do I clean the corona wire on my BROTHER MCF-L2802DN?

If you are experiencing print quality problems, such as vertical lines on your printouts, cleaning the corona wire may resolve the issue. Follow these steps for your BROTHER MCF-L2802DN:

1. Open the front cover of the machine.

2. Remove the toner cartridge and drum unit assembly.

3. Gently slide the green tab on the drum unit from left to right and right to left several times. This will clean the corona wire inside.

4. Ensure you return the tab to the Home position (▲) at the far left. The arrow on the tab must be aligned with the arrow on the drum unit. If it is not, your printed pages may have a vertical stripe.

5. Reinsert the toner cartridge and drum unit assembly back into the machine.

6. Close the front cover.


How do I clean the scanner glass on my BROTHER MCF-L2802DN to improve copy or scan quality?

To clean the scanner and improve quality on your BROTHER MCF-L2802DN, follow these steps:

1. Press and hold the power button to turn the machine off.

2. Lift the document cover (1).

3. Using a soft, lint-free cloth moistened with water, clean the white plastic surface (2) and the main scanner glass (3) underneath the cover.

4. In the Automatic Document Feeder (ADF) unit, clean the white bar (1) and the scanner glass strip (2) underneath it with the cloth.

5. Close the document cover.

6. Press the power button to turn the machine back on.


How can I check the remaining life of the supplies in my BROTHER MCF-L2802DN?

You can check the approximate remaining life of your toner and drum unit on your BROTHER MCF-L2802DN by following these steps:

1. Press Menu on the control panel.

2. Press ▲ or ▼ to display the [Machine Info.] option, and then press OK.

3. Press ▲ or ▼ to display the [Parts Life] option, and then press OK.

4. Press ▲ or ▼ to select either [Toner] or [Drum], and then press OK.

5. The LCD will display the approximate remaining life for the selected part.

6. Press Stop/Exit to return to the ready state.


How do I reset my BROTHER MCF-L2802DN to its factory settings?

You can reset various settings on your BROTHER MCF-L2802DN. Before resetting network settings, unplug any interface cables.

To perform a reset:

1. Press Menu.

2. Press ▲ or ▼ to display the [Initial Setup] option, and then press OK.

3. Press ▲ or ▼ to display the [Reset] option, and then press OK.

4. Press ▲ or ▼ to choose the type of reset you want to perform (e.g., Network, Address & Fax, All Settings), and then press OK.

Available Reset Functions:

  • Machine Reset: Resets settings like programmed fax jobs, Coverpage Message, and Language Setting.
  • Network Settings Reset: Resets the print server to its default factory settings (excluding administrator password).
  • Address Book and Fax Settings Reset: Resets Address Book, Station ID, reports, and Setting Lock password.
  • All Settings Reset: Resets all machine settings back to the factory defaults. This takes less time than a Factory Reset.
  • Factory Reset: Resets all settings to the original factory settings. This is recommended when you dispose of the machine.

5. After selecting a reset type, the LCD will display [Reboot OK?].

  • Press ▲ to reboot and reset the machine.
  • Press ▼ to exit without rebooting or resetting.

What are the general specifications of the BROTHER MCF-L2802DN printer?

Printer Type Laser
Print Method Electrophotographic Laser Printer
Memory Capacity 128 MB
Liquid Crystal Display (LCD) 16 characters x 2 lines
Power Source 220 V to 240 V AC 50/60 Hz
Power Consumption (Average)

Printing: Approximately 470 W at 25°C

Copying: Approximately 480 W at 25°C

Ready: Approximately 43 W at 25°C

Sleep: Approximately 4.1 W

Deep Sleep: Approximately 0.6 W

Power Off: Approximately 0.08 W

Dimensions (W x D x H) 410 mm x 399 mm x 319 mm
Weight (with supplies) 11.6 kg
Noise Level (Sound Pressure)

Printing: LpAm = 49 dB (A)

Ready: LpAm = 30 dB(A)

Automatic Document Feeder (ADF) Up to 50 sheets

What are the fax specifications for the BROTHER MCF-L2802DN?

Compatibility ITU-T Super Group 3
Coding System MH / MR / MMR / JBIG
Modem Speed 33,600 bps (with Automatic Fallback)
2-sided Print Receiving Yes
Scanning Width Maximum 208 mm
Printing Width Maximum 207.4 mm
Greyscale 8 bit / 256 levels
Resolution

Horizontal: 203 dpi

Vertical (Standard): 98 dpi

Vertical (Fine): 196 dpi

Vertical (Super fine): 392 dpi

Vertical (Photo): 196 dpi

Address Book 200 Locations
Shortcut 10 locations
Groups Up to 20
Broadcasting 260 Locations
Automatic Redial 3 times at 5-minute intervals
Memory Transmission Up to 400 pages
Out of Paper Reception Up to 400 pages

What are the printer and scanner specifications for the BROTHER MCF-L2802DN?

Scanner Specifications for BROTHER MCF-L2802DN

Colour / Black Yes / Yes
TWAIN/WIA Compliant Yes (Windows 10 / Windows 11)
AirPrint Compliant Yes (macOS v11, v12, v13)
Colour Depth 30 bit colour Processing (Input) / 24 bit colour Processing (Output)
Grey Scale 10 bit colour Processing (Input) / 8 bit colour Processing (Output)
Resolution Up to 19200 x 19200 dpi (interpolated), Up to 1200 x 1200 dpi (from Scanner Glass), Up to 600 x 600 dpi (from the ADF)
Scanning Width Maximum 210 mm

Printer Specifications for BROTHER MCF-L2802DN

Automatic 2-sided Print Yes
Resolution Up to 1200 x 1200 dpi
Print Speed (1-sided) Up to 32 pages/minute (A4 size) / Up to 34 pages/minute (Letter size)
Print Speed (2-sided) Up to 16 pages/minute (A4 size) / Up to 17 pages/minute (Letter size)
First Print Out Time Less than 8.5 seconds at 23°C

I am having trouble with my BROTHER MCF-L2802DN on the network. How can I check if my network devices are working correctly?

To check if your BROTHER MCF-L2802DN and network devices are working correctly, follow these steps:

Check Action
Check that your Brother machine, access point/router, or network hub is turned on. Check the following:

• The power cord is connected correctly and the Brother machine is turned on.

• The access point/router or hub is turned on and its link LED is blinking.

• All protective packaging has been removed from the machine.

• The toner cartridge and drum unit assembly is installed correctly.

• The machine’s cover is fully closed.

• Paper is loaded correctly in the paper tray.

• (For wired networks) A network cable is securely connected to the Brother machine and to the router or hub.

Check the Link Status on the Network Configuration Report. Print the Network Configuration Report and check that Ethernet Link Status or Wireless Link Status is Link OK.
Check that you can “ping” the Brother machine from your computer. Ping the Brother machine from your computer using the IP address or the node name in the Windows command prompt or Mac Terminal application: ping [ipaddress] or ping [nodename].

Successful: Your Brother machine is working correctly and connected to the same network as your computer.

Unsuccessful: Your Brother machine is not connected to the same network as your computer.

Windows: Ask your administrator about the IP address and the subnet mask, and then use the Network Connection Repair Tool.

Mac: Confirm that the IP address and the Subnet Mask are set correctly.

Check that your Brother machine is connected to the wireless network. Print the WLAN Report to check the error code on the printed report.

My BROTHER MCF-L2802DN is not printing. What should I do?

If your BROTHER MCF-L2802DN is not printing, try these suggestions:

  • Check that the machine is not in Power Off mode. If it is, press the power button to turn it on.
  • Ensure the correct printer driver has been installed and selected in your application’s print dialog.
  • Check the machine’s control panel or the Status Monitor on your computer for any error messages.
  • Check that the machine is online. For Windows, go to “control printers”, right-click your printer’s icon, select “See what’s printing”, and in the Printer menu, make sure “Use Printer Offline” is not checked. For Mac, go to “Printers & Scanners” and if the machine is offline, delete and re-add it.
  • If a job is stuck in the print queue, cancel it from your computer and from the machine’s memory, then try sending the print data again.

My BROTHER MCF-L2802DN cannot connect to the wireless network. What could be the cause?

If you cannot complete the wireless network setup for your BROTHER MCF-L2802DN, check the following potential causes and actions:

Cause Action
Your security settings (SSID/Network Key) are not correct. Confirm you are using the correct security settings. Check the documentation for your wireless router/access point or consult your network administrator.
Your Brother machine’s MAC address is not allowed by the router’s filter. Confirm that your machine’s MAC Address is allowed in your router’s MAC address filter. You can find the MAC address by printing a Network Configuration Report.
Your wireless access point is in Stealth mode (not broadcasting the SSID). Enter the SSID and Network Key manually, or temporarily disable Stealth mode on your router to connect.
Your machine is trying to connect to a 5 GHz Wi-Fi network. Change the channel on your wireless access point to a 2.4 GHz channel that is supported by your machine. Avoid using “Auto” channel selection on your router.

If you have tried these steps, try turning your wireless router off and on again, then attempt to configure the settings once more. For Windows users, running the Network Connection Repair Tool can also resolve issues.

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* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.

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