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What definitions of notes does the BROTHER MCF-L2862DW use throughout the User’s Guide?

The BROTHER MCF-L2862DW uses the following symbols and conventions throughout the User’s Guide:

Symbol/Convention Meaning
WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.
CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
IMPORTANT IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
NOTE NOTE specifies the operating environment, conditions for installation, or special conditions of use.
Tips icons Tips icons indicate helpful hints and supplementary information.
Electrical Hazard icons Electrical Hazard icons alert you to possible electrical shock.
Fire Hazard icons Fire Hazard icons alert you to the possibility of a fire.
Hot Surface icons Hot Surface icons warn you not to touch hot machine parts.
Prohibition icons Prohibition icons indicate actions you must not perform.
Bold Bold style identifies buttons on the BROTHER MCF-L2862DW’s control panel or computer screen.
Italics Italicised style emphasises an important point or refers you to a related topic.
Courier New Courier New font identifies messages shown on the BROTHER MCF-L2862DW’s LCD.

How can I quickly access all Brother applications installed on my Windows computer for the BROTHER MCF-L2862DW?

Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer for the BROTHER MCF-L2862DW.

1. Do one of the following:

For Windows 11:

Click the Start button, then All apps, then Brother, and finally Brother Utilities.

For Windows 10:

Click the Start button, then Brother, and finally Brother Utilities.

2. Select your BROTHER MCF-L2862DW.

3. Choose the option you want.


How do I uninstall the software and drivers for the BROTHER MCF-L2862DW on Windows?

1. Do one of the following:

For Windows 11:

Click the Start button, then All apps, then Brother, and finally Brother Utilities.

For Windows 10:

Click the Start button, then Brother, and finally Brother Utilities.

2. Select your BROTHER MCF-L2862DW from the drop-down list (if it is not already selected).

3. Click Tools in the left navigation bar.

If the Software Update Notification icon is visible, select it, and then click Check now, then Check for Software Updates, and finally Update. Follow the on-screen instructions.

If the Software Update Notification icon is not visible, go to the next step.

4. Click Uninstall in the Tools section of Brother Utilities.

Follow the instructions in the dialog box to uninstall the software and drivers.


How can I access Brother iPrint&Scan for the BROTHER MCF-L2862DW on Windows?

Use Brother iPrint&Scan for Windows to print and scan from your computer with the BROTHER MCF-L2862DW.

1. Start Brother iPrint&Scan on Windows by double-clicking the Brother iPrint&Scan icon.

The Brother iPrint&Scan screen appears.

2. Select your BROTHER MCF-L2862DW’s model name from the drop-down list (if it is not already selected).

3. Choose the option you want.


How can I access Brother iPrint&Scan for the BROTHER MCF-L2862DW on Mac?

Use Brother iPrint&Scan for Mac to print and scan from your computer with the BROTHER MCF-L2862DW.

1. Start Brother iPrint&Scan on Mac. In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon.

The Brother iPrint&Scan screen appears.

2. Select your BROTHER MCF-L2862DW’s model name from the drop-down list (if it is not already selected).

3. Choose the option you want.


What are the input/output port locations on the BROTHER MCF-L2862DW (For MFC models)?

The input/output ports on the BROTHER MCF-L2862DW (For MFC models) are located on the front and back of the machine:

1. LINE socket (For MFC models)

2. EXT. socket (For MFC models)

3. 10BASE-T / 100BASE-TX port (For network models)

4. USB port


How do I load paper into the paper tray of the BROTHER MCF-L2862DW?

1. Pull the paper tray completely out of the BROTHER MCF-L2862DW.

2. Press and slide the paper guides to fit the paper. Press the green release levers to slide the paper guides.

3. Fan the stack of paper well.

4. Load paper in the paper tray with the printing surface face down.

5. Make sure the paper is below the maximum paper mark (3 triangles).

Overfilling the paper tray will cause paper jams.

6. Slowly push the paper tray completely into the machine.

7. Lift the support flap to prevent paper from sliding off the output tray.


How do I change the BROTHER MCF-L2862DW settings to print on preprinted paper using the paper tray for 1-sided printing?

When using preprinted paper for 1-sided printing, load the paper with the printing surface face down and the top edge towards the front of the paper tray.


How do I change the BROTHER MCF-L2862DW settings to print on preprinted paper using the paper tray for automatic 2-sided printing (long edge binding)?

When using preprinted paper for automatic 2-sided printing (long edge binding), load the paper with the printing surface face up and the bottom edge towards the front of the paper tray.

1. Press the Settings button, then All Settings, then Printer, then 2-sided, then Single Image, and finally 2-sided Feed.

2. Press the Home button.


How do I load and print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot of the BROTHER MCF-L2862DW?

When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.

1. Lift the support flap to prevent paper from sliding off the face down output tray.

2. Open the manual feed slot cover.

3. Use both hands to slide the manual feed slot paper guides to fit the width of the paper you are using.

4. Using both hands, place one sheet of paper in the manual feed slot until the front edge touches the paper feed roller. When you feel the machine pull it in, let go.

5. Send your print job to the machine.

6. After the printed page comes out from the machine, load the next sheet of paper in the manual feed slot. Repeat for each page that you want to print.


How do I load and print on Thick Paper and Labels Using the Manual Feed Slot of the BROTHER MCF-L2862DW?

When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.

1. Open the machine’s back cover (the face up output tray).

The machine automatically turns on Manual Feed mode when you load paper in the manual feed slot.

2. On the front of the machine, open the manual feed slot cover.

3. Use both hands to slide the manual feed slot paper guides to fit the width of the paper that you are using.

4. Using both hands, place one sheet of paper in the manual feed slot until the front edge touches the paper feed roller. When you feel the machine pull it in, let go.

5. Send your print job to the machine.

6. After the printed page comes out from the back of the machine, load the next sheet of paper in the manual feed slot. Repeat for each page that you want to print.

7. When finished, close the back cover (the face up output tray) until it locks in the closed position.


How do I load and print on Envelopes in the Manual Feed Slot of the BROTHER MCF-L2862DW?

Before loading, press the corners and sides of the envelopes to make them as flat as possible.

When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.

1. Open the machine’s back cover (the face up output tray).

The machine automatically turns on Manual Feed mode when you load paper in the manual feed slot.

2. Pull down the two green levers as shown in the illustration (applicable to models with green levers).

3. On the front of the machine, open the manual feed slot cover.

4. Use both hands to slide the manual feed slot paper guides to fit the width of the paper that you are using.

5. Using both hands, put one envelope in the manual feed slot until the front edge touches the paper feed roller. When you feel the machine pull it in, let go.

6. Send your print job to the machine.

7. After the printed envelope comes out of the machine, put in the next envelope. Repeat for each envelope that you want to print.

8. When you finish printing, return the two green levers to their original position.

9. When finished, close the back cover (the face up output tray) until it locks in the closed position.


What are the print preferences for Envelopes in the Print dialog box for the BROTHER MCF-L2862DW?

Settings for Envelopes in the Print dialog box for the BROTHER MCF-L2862DW:

Settings Options for Envelopes
Paper Size Com-10
DL
C5
Monarch
Media Type Envelopes
Env. Thick
Env. Thin

How do I change the paper size and paper type for the BROTHER MCF-L2862DW?

When you change the size and type of paper you load in the tray, you must also change the Paper Size and Paper Type settings on the LCD.

1. Press the Settings button, then All Settings, then General Setup, then Tray Setting, and finally Paper Type.

2. Press the Up or Down arrow to display the paper type options, and press the option you want.

3. Press Paper Size.

4. Press the Up or Down arrow to display the paper size options, and press the option you want.

5. Press the Home button.


How do I change the Check Paper setting on the BROTHER MCF-L2862DW?

The default setting is On.

1. Press the Settings button, then All Settings, then General Setup, then Tray Setting, and finally Check Paper.

2. Press On or Off.

3. Press the Home button.


What print media is recommended for best print quality with the BROTHER MCF-L2862DW?

To get the best print quality, we recommend using the paper listed in the table below for the BROTHER MCF-L2862DW.

Paper Type Item
Plain Paper Xerox Premier TCF 80 g/m²
Xerox Business 80 g/m²
Recycled Paper Steinbeis Evolution White 80 g/m²
Labels Avery laser label L7163
Envelopes Antalis River series (DL)

How do I load documents in the Automatic Document Feeder (ADF) of the BROTHER MCF-L2862DW?

The ADF of the BROTHER MCF-L2862DW is used when copying or scanning multi page, standard-sized documents.

The ADF can hold the following sheets and feed each sheet individually:

Up to 50 sheets

Use standard 80 g/m² paper.

Make sure documents with correction fluid or written in ink are completely dry.

Supported Document Sizes for the ADF:

Length: 147.3 to 355.6 mm
Width: 105 to 215.9 mm
Weight: 60 to 105 g/m²

1. Unfold the ADF document output support flap.

2. Fan the pages well.

3. Stagger the pages of your document and load it into the ADF face up and top edge first, as shown in the illustration.

4. Adjust the paper guides to fit the width of your document.


How do I load documents on the Scanner Glass of the BROTHER MCF-L2862DW?

Use the scanner glass to fax, copy, or scan one page at a time with the BROTHER MCF-L2862DW.

Supported Document Sizes for the Scanner Glass:

Length: Up to 300 mm
Width: Up to 215.9 mm
Weight: Up to 2kg

1. Lift the document cover.

2. Place the document on the scanner glass face down.

3. Place the corner of the page in the upper left corner of the scanner glass.

4. Close the document cover.

If the document is a book or is thick, gently press on the document cover.


What are the maximum unscannable and unprintable areas for the BROTHER MCF-L2862DW?

The measurements in the table below show maximum unscannable and unprintable areas from the edges of the most commonly-used paper sizes for the BROTHER MCF-L2862DW. These measurements may vary depending on the paper size or settings in the application you are using.

Usage Document Size Top (1) / Bottom (3) Left (2) / Right (4)
Fax (Sending) Letter, Legal 2.9 mm 3.9 mm
A4 2.9 mm (ADF) 1.0 mm
(Scanner Glass) 3.0 mm
Copy 1 Letter, Legal 4.0 mm 4.0 mm
A4 4.0 mm 3.0 mm
Scan Letter 3.0 mm 3.0 mm
A4 3.0 mm 3.0 mm
Legal 3.0 mm 3.0 mm
Print Letter, Legal 4.2 mm 4.2 mm
A4 4.2 mm 4.2 mm

1 A 1 in 1 copy and 100% document size copy


How can I ensure desirable performance when using special paper with the BROTHER MCF-L2862DW?

Always test paper samples before purchasing them to ensure desirable performance with the BROTHER MCF-L2862DW.

Do NOT use inkjet paper; it may cause a paper jam or damage your machine.

If you use bond paper, paper with a rough surface, or paper that is wrinkled or creased, the paper may exhibit degraded performance.

Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight, and heat.

DO NOT use paper that:

is highly textured

is extremely smooth or shiny

is curled or warped

is coated or has a chemical finish

is damaged, creased, or folded

exceeds the recommended weight specification in this guide

with tabs and staples

is multipart or carbonless

is designed for inkjet printing


How do I print a document on one side of the paper (1-sided) with the BROTHER MCF-L2862DW (Windows)?

1. Load paper in the paper tray.

2. Select the print command in your application.

3. Select your BROTHER MCF-L2862DW’s model’s name, and then click the printer’s properties or preferences button.

The printer driver window appears.

4. Make sure you have loaded the correct size paper in the paper tray.

5. Click the Paper Size drop-down list, and then select your paper size.

6. In the Orientation field, select the Portrait or Landscape option to set the orientation of your printout.

7. Type the number of copies (1-999) you want in the Copies field.

8. Click the Media Type drop-down list, and then select the type of paper you are using.

9. To print multiple pages on a single sheet of paper or print one page of your document on multiple sheets, click the Multiple Page drop-down list, and then select your options.

10. Click the 2-sided / Booklet drop-down list, and then select the option you want.

11. Change other printer settings, if needed.

12. Click OK.

13. Complete your print operation.


How do I print on both sides of the paper (2-sided) with the BROTHER MCF-L2862DW (Windows)?

1. Select the print command in your application.

2. Select your BROTHER MCF-L2862DW’s model’s name, and then click the printer’s properties or preferences button.

The printer driver window appears.

3. In the Orientation field, select the Portrait or Landscape option to set the orientation of your printout.

4. Click the 2-sided / Booklet drop-down list, and then select the 2-sided or 2-sided (Manual) option.

Option Description
2-sided (available for certain models) Automatically prints on both sides of the paper.
2-sided (Manual) The machine prints all the even-numbered pages on one side of the paper first. Then, the printer driver instructs you (with a pop-up message) to reinsert the paper.

5. Click the 2-sided Settings button.

6. Select one of the options from the 2-sided Type menu.

7. Select the Binding Offset checkbox to specify the offset for binding in inches or millimetres.

8. Click OK.

9. Change other printer settings, if needed.

10. Do one of the following:

For automatic 2-sided printing, click OK again, and then complete your print operation.

For manual 2-sided printing, click OK again and follow the on-screen instructions.


How do I use Secure Print on the BROTHER MCF-L2862DW (Windows)?

Secure Print ensures that confidential or sensitive documents do not print until you enter a password on the BROTHER MCF-L2862DW’s control panel.

1. Select the print command in your application.

2. Select your BROTHER MCF-L2862DW’s model’s name, and then click the printer’s properties or preferences button.

The printer driver window appears.

3. Click the Advanced tab.

4. Click the Settings button in the Secure Print field.

5. Select the Secure Print checkbox.

6. Type your four-digit password in the Password field.

7. Type the user name and job name in the User Name and Job Name fields, if needed.

8. Click OK to close the Secure Print Settings window.

9. Click OK.

10. Complete your print operation.

11. On the machine’s control panel, press the Left or Right arrow to display the Secure Print option, and then press Secure Print.

12. Press the Up or Down arrow to display user names, and then press your user name.

13. Enter your four-digit password, and then press OK.

The LCD displays the list of secured jobs for your name.

14. Press the Up or Down arrow to display the print job, and then press it.

15. Enter the number of copies you want, and then press OK.

16. Press Start.

The BROTHER MCF-L2862DW prints the data.


How do I change the default print settings for the BROTHER MCF-L2862DW (Windows)?

To change print settings for all Windows applications, you must configure the printer driver properties.

1. Hold down the Windows key and press the R key on the computer’s keyboard to launch Run.

2. Type “control printers” in the Open: field and click OK.

3. Right-click your BROTHER MCF-L2862DW’s model’s icon, and then select Printer properties. (If the printer driver options appear, select your printer driver.)

The printer properties dialog box appears.

4. Click the General tab, and then click the Printing Preferences… or Preferences… button.

The printer driver dialog box appears.

5. Select the print settings you want to use as default for all of your Windows programs.

6. Click OK.

7. Close the printer properties dialog box.


What are the Basic Tab options in Print Settings for the BROTHER MCF-L2862DW (Windows)?

The Basic Tab options in Print Settings for the BROTHER MCF-L2862DW (Windows) are:

1. Paper Size

Select the paper size you want to use. You can either choose from standard paper sizes or create a custom paper size.

2. Orientation

Select the orientation (portrait or landscape) of your printout.

3. Copies

Type the number of copies (1-999) that you want to print in this field.

Collate

Select this option to print sets of multi-page documents in the original page order. When this option is selected, one complete copy of your document will print, and then reprint according to the number of copies you choose. If this option is not selected, then each page will print according to the number of copies chosen before the next page of the document is printed.

4. Media Type

Select the media type you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type.

5. Resolution

Select the print resolution. As print resolution and speed are related, the higher the resolution, the longer it will take to print the document.

6. Print Settings

Select the type of document you want to print.

Manual Settings…

Specify additional settings such as brightness, contrast, and other settings.

Graphics

Use Printer Halftone

Select this option to use the printer driver to express halftones.

Brightness

Adjust the brightness.

Contrast

Adjust the contrast.

Graphics Quality

Select either Graphics or Text for the best print quality, based on the type of document you are printing.

Improve Grey Printing

Select this option to improve the image quality of shaded areas.

Improve Pattern Printing

Select this option to improve the pattern printing if printed fills and patterns are different from the fills and patterns you see on your computer screen.

Improve Thin Line

Select this option to improve the image quality of thin lines.

Use System Halftone

Select this option to use Windows to express halftones.

7. Multiple Page

Select this option to print multiple pages on a single sheet of paper, or print one page of your document on multiple sheets.

Page Order

Select the page order when printing multiple pages on a single sheet of paper.

Border Line

Select the type of border to use when printing multiple pages on a single sheet of paper.

8. 2-sided / Booklet

Select this option to print on both sides of the paper, or print a document in booklet format using 2-sided printing.

2-sided Settings

Click this button to select the type of 2-sided binding. Four types of 2-sided bindings are available for each orientation.

9. Paper Source

Select the paper source setting according to your print conditions or purpose.

First Page

Select the paper source to use for printing the first page.

Other Pages

Select the paper source to use for printing the second and subsequent pages.


What are the Advanced Tab options in Print Settings for the BROTHER MCF-L2862DW (Windows)?

The Advanced Tab options in Print Settings for the BROTHER MCF-L2862DW (Windows) are:

1. Scaling

Select these options to enlarge or reduce the size of the pages in your document.

Fit to Paper Size

Select this option to enlarge or reduce the document pages to fit a specified paper size. When you select this option, select the paper size you want from the drop-down list.

Free [25 – 400%]

Select this option to enlarge or reduce the document pages manually. When you select this option, type a value into the field.

2. Reverse Print

Select this option to rotate the printed image 180 degrees.

3. Use Watermark

Select this option to print a logo or text on your document as a watermark. Select one of the preset watermarks, add a new watermark, or use an image file you have created.

4. Header-Footer Print

Select this option to print the date, time, and login user name on the document.

5. Toner Save Mode

Select this feature to use less toner to print documents; printouts appear lighter, but are still legible.

9. Other Print Options

Density Adjustment

Specify the print density.

Improve Print Output

Select this option to reduce the amount of paper curling and improve the toner fixing.

Skip Blank Page

Select this option to allow the printer driver to automatically detect blank pages and exclude them from printing.

Print Text in Black

Select this option when you want to print colour text in black.

Print Archive

Select this option to save the print data as a PDF file to your computer.

Eco settings

Select this option to reduce printing noise.


How do I print a document using the BR-Script3 Printer Driver (PostScript® 3™ Language Emulation) on the BROTHER MCF-L2862DW (Windows)?

The BR-Script3 printer driver lets you print PostScript® data more clearly with the BROTHER MCF-L2862DW.

1. Select the print command in your application.

2. Select your model with BR-Script3 in the name, and then click the printer’s properties or preferences button.

The printer driver window appears.

3. Click the Layout, Paper/Quality, or Secure Print tab to change basic print settings. (available for certain models)

Click the Layout or Paper/Quality tab, and then click the Advanced… button to change advanced print settings. Click OK.

4. Click OK.

5. Complete your print operation.


How do I monitor the status of the BROTHER MCF-L2862DW from my computer (Windows)?

The Status Monitor is a configurable software tool for monitoring the status of one or more machines, allowing you to get immediate notification of errors for the BROTHER MCF-L2862DW.

Do one of the following:

Double-click the icon in the task tray.

Launch Brother Utilities, and then click the drop-down list and select your model’s name (if not already selected). Click Tools in the left navigation bar, and then click Status Monitor.

Troubleshooting: Click the Troubleshooting button to access the support website.

Looking for replacement supplies: Click the Looking for replacement supplies? button for more information on Brother genuine supplies.


How do I print an email attachment using the BROTHER MCF-L2862DW?

You can print files by emailing them to your BROTHER MCF-L2862DW.

This feature supports the following formats:

Document files: PDF, TXT, and Microsoft Office files

Image files: JPEG, BMP, GIF, PNG, and TIFF

The machine prints both the email content and attachments by default. To print only email attachments, change the settings as necessary.

1. Start your web browser.

2. Type “https://machine’s IP address” in your browser’s address bar (where “machine’s IP address” is your machine’s IP address).

3. If required, type the password in the Login field, and then click Login.

4. In the left navigation bar, click Online Functions > Online Functions Settings.

5. Click the I accept the terms and conditions button.

6. Go to your BROTHER MCF-L2862DW, and then follow the machine’s instructions to enable the settings.

7. On your computer, click General Settings.

The Email Print: General Settings screen appears.

8. Click the Enable button.

The machine prints the instruction sheet.

9. Send your email to the email address included on the sheet. The machine prints the email attachments.


How do I change print settings using the control panel of the BROTHER MCF-L2862DW?

Select the type of document you want to print.

1. Press the Settings button, then All Settings, then Printer, and finally Print Settings.

2. Press Text or Graphics.

3. Press the Home button.


How do I cancel a print job on the BROTHER MCF-L2862DW?

Press the Cancel button on the BROTHER MCF-L2862DW.


How do I perform a Test Print on the BROTHER MCF-L2862DW?

If there are problems with print quality, follow these instructions to do a test print:

1. Press the Settings button, then All Settings, then Printer, then Print Options, and finally Test Print.

2. Press Yes.

3. Press the Home button.


What is the Universal Print Overview for the BROTHER MCF-L2862DW?

Universal Print is a cloud-based print service from Microsoft. You can print documents, from anywhere on the Internet, without installing a printer driver. Universal Print is available for Azure Active Directory (Azure AD) users with the Microsoft 365 subscription.

1. Computer running Windows 10 20H1 or greater

2. Cloud server


How do I register my BROTHER MCF-L2862DW with Universal Print Using Web Based Management?

1. Start your web browser.

2. Type “https://machine’s IP address” in your browser’s address bar (where “machine’s IP address” is your machine’s IP address).

For example:

https://192.168.1.2

3. If required, type the password in the Login field, and then click Login.

4. In the left navigation bar, click Network > Network > Protocol.

5. Select the Universal Print checkbox, and then click Advanced Settings.

6. Change your machine’s name in the Device Name field if necessary.

7. Click Register.

8. A Universal Print user code appears. Click the Sign in button, and then type the user code.

9. Follow the on-screen instructions to finish the registration.


How do I assign Universal Print Users via Microsoft Azure Portal for the BROTHER MCF-L2862DW?

You can assign users to the Universal Print service only if your BROTHER MCF-L2862DW is registered on the Microsoft Azure portal.

1. Access the Microsoft Azure portal. URL: portal.azure.com

2. Log in as a Printer Administrator.

3. Select the Universal Print service.

4. Select the Printers option, and then select your machine from the list.

5. Select the Share option.

6. Select the users you want to assign to the Universal Print service, and then click Share Printer.


How do I add a Universal Print-enabled printer (BROTHER MCF-L2862DW) to my computer?

1. Do one of the following:

For Windows 11:

Click Start, then Settings, then Bluetooth & devices, then Printers & scanners, then Add a printer or scanner, and then click Add device.

For Windows 10:

Click Start, then Settings, then Devices, then Printers & scanners, then Add a printer or scanner.

2. Select your BROTHER MCF-L2862DW registered as a Universal Print-enabled printer from the list, and then click Add device.


How do I print using Universal Print with the BROTHER MCF-L2862DW?

1. Select the print command in your application.

2. Select the BROTHER MCF-L2862DW you registered as a Universal Print-enabled printer, and then click the printer’s properties or preferences button.

3. Change the printer settings, if needed, and then click OK.

4. Complete your print operation.


How do I deregister my BROTHER MCF-L2862DW from Universal Print?

To deregister your BROTHER MCF-L2862DW, you must delete it from Web Based Management, and then delete it on the Microsoft Azure portal.

1. Start your web browser.

2. Type “https://machine’s IP address” in your browser’s address bar (where “machine’s IP address” is your machine’s IP address).

For example:

https://192.168.1.2

3. If required, type the password in the Login field, and then click Login.

4. In the left navigation bar, click Network > Network > Protocol.

5. Next to the Universal Print checkbox, click Advanced Settings.

6. Click Delete Registration Data, and then follow the on-screen instructions.

7. Access the Microsoft Azure portal. URL: portal.azure.com

8. Log in as a Printer Administrator.

9. Select the Universal Print service.

10. Select the Printers option, and then select your machine from the list.

11. Click Delete Printer Share, and then click OK.

12. Click Unregister, and then click OK.


How do I scan photos and graphics using the BROTHER MCF-L2862DW?

1. Load your document.

2. Press the Scan button.

3. Press the Up or Down arrow to select the to PC option, and then press OK.

4. Press the Up or Down arrow to select the Image option, and then press OK.

5. If the machine is connected over the network, press the Up or Down arrow to select the destination computer.

6. Press OK.

7. To change the scan settings for this document, press Options or Copy/Scan Options, press the Up or Down arrow to select the option you want, and then press OK to continue to the next scan setting. Skip this step if you want to use the default scan settings.

Available options are:

Colour Setting

Resolution

File Type

Document Size

Brightness

Contrast (available only for certain settings)

ADF Auto Deskew (available only for certain models)

Remove Background Colour (available only for certain settings)

8. Press Start.

The machine starts scanning. If using the machine’s scanner glass, follow the LCD instructions to complete the scanning job.


How do I scan single or multiple pages to a folder in a single PDF file using the BROTHER MCF-L2862DW?

You can combine multiple pages into a single PDF document with the BROTHER MCF-L2862DW. When scanning multiple pages to a PDF file, set the file type on your machine to PDF Multi-Page.

1. Load your document.

2. Press the Scan button.

3. Press the Up or Down arrow to select the to PC option, and then press OK.

4. Press the Up or Down arrow to select the File option, and then press OK.

5. If the machine is connected over the network, press the Up or Down arrow to select the destination computer.

6. Press OK.

7. To change the scan settings for this document, press Options or Copy/Scan Options, press the Up or Down arrow to select the option you want, and then press OK to continue to the next scan setting. Skip this step if you want to use the default scan settings.

Available options are:

2-sided Scan (available for certain models)

Scan Settings

Colour Setting

Resolution

File Type

Document Size

Brightness

Contrast (available only for certain settings)

ADF Auto Deskew (available for certain models)

Remove Background Colour (available only for certain settings)

8. Press Start.

The machine starts scanning. If using the machine’s scanner glass, follow the LCD instructions to complete the scanning job.


How do I scan to an editable text file (OCR) using the BROTHER MCF-L2862DW?

The BROTHER MCF-L2862DW can convert characters in a scanned document to text using the optical character recognition (OCR) technology. You can edit this text using your preferred text-editing application.

1. Load your document.

2. Press the Scan button.

3. Press the Up or Down arrow to select the to PC option, and then press OK.

4. Press the Up or Down arrow to select the OCR option, and then press OK.

5. If the machine is connected over the network, press the Up or Down arrow to select the destination computer.

6. Press OK.

7. To change the scan settings for this document, press Options or Copy/Scan Options, press the Up or Down arrow to select the option you want, and then press OK to continue to the next scan setting. Skip this step if you want to use the default scan settings.

Available options are:

2-sided Scan (available for certain models)

Scan Settings

Colour Setting

Resolution

File Type

Document Size

Brightness

Contrast (available only for certain settings)

ADF Auto Deskew (available for certain models)

Remove Background Colour (available only for certain settings)

8. Press Start.

The machine starts scanning. If using the machine’s scanner glass, follow the LCD instructions to complete the scanning job.


How do I save scanned data as an email attachment using the BROTHER MCF-L2862DW?

You can send the scanned data from your BROTHER MCF-L2862DW to your email application as an attachment.

1. Load your document.

2. Press the Scan button.

3. Press the Up or Down arrow to select the to PC option, and then press OK.

4. Press the Up or Down arrow to select the E-mail option, and then press OK.

5. If the machine is connected over the network, press the Up or Down arrow to select the destination computer.

6. Press OK.

7. To change the scan settings for this document, press Options or Copy/Scan Options, press the Up or Down arrow to select the option you want, and then press OK to continue to the next scan setting. Skip this step if you want to use the default scan settings.

Available options are:

2-sided Scan (available for certain models)

Scan Settings

Colour Setting

Resolution

File Type

Document Size

Brightness

Contrast (available only for certain settings)

ADF Auto Deskew (available for certain models)

Remove Background Colour (available only for certain settings)

8. Press Start.

The machine scans the document and saves it as a file attachment. It then launches your email application and opens a new, blank email message with the scanned file attached.


How do I send scanned data to an email recipient using the BROTHER MCF-L2862DW?

You can send scanned data directly from your BROTHER MCF-L2862DW to an email recipient without using a computer.

1. Load your document.

2. Press the Scan button.

3. Press the Up or Down arrow to select the Scan to E-mail option, and then press OK.

4. To change the scan settings for this document, press Options or Copy/Scan Options, press the Up or Down arrow to select the option you want, and then press OK to continue to the next scan setting. Skip this step if you want to use the default scan settings.

Available options are:

2-sided Scan (available only for certain models)

Colour Setting

Resolution

File Type

Document Size

File Size (available only for certain settings)

ADF Auto Deskew (available only for certain models)

Remove Background Colour (available only for certain settings)

5. Select Enter Address, and then press OK.

6. The LCD prompts you to enter an email address. Use the Shortcut button or Speed Dial number to select the email address you want.

7. Press Start.

The machine starts scanning. If using the machine’s scanner glass, follow the LCD instructions to complete the scanning job.


How do I set up a Scan to FTP Profile for the BROTHER MCF-L2862DW using Web Based Management?

1. Start your web browser.

2. Type “https://machine’s IP address” in your browser’s address bar (where “machine’s IP address” is your machine’s IP address).

For example:

https://192.168.1.2

3. If required, type the password in the Login field, and then click Login.

4. In the left navigation bar, click Scan > Scan to FTP/Network.

5. Select the FTP option, and then click Submit.

6. In the left navigation bar, click Scan > Scan to FTP/Network Profile.

7. Select the profile you want to set up or change.

Options for the Scan to FTP Profile:

Option Description
Profile Name Type a name for this server profile (up to 15 alphanumeric characters). The machine will display this name on the LCD.
Host Address Type the Host Address (for example: ftp.example.com; up to 64 characters) or the IP address (for example: 192.23.56.189).
Port Number Change the Port Number setting used to access the FTP server. The default setting is port 21. In most cases this setting does not need to be changed.
Username Type a user name (up to 32 characters) of a user that has permission to write data to the FTP server.
Password Type the password (up to 32 characters) associated with the user name you entered in the Username field. Type the password again in the Retype password field.
SSL/TLS Set the SSL/TLS option to scan securely using SSL/TLS communication. Change the CA Certificate setting, if needed.
Store Directory Type the path (up to 60 characters) to the folder on the FTP server where you want to send your scanned data. Do not type a slash mark at the beginning of the path (correct example: brother/abc).
File Name Select a file name prefix from the preset names provided, or from user-defined names. The file name used for the scanned document will be the file name prefix you select, followed by the last six digits of the flatbed/ADF scanner counter and the file extension (for example: “Estimate_098765.pdf”).
Quality Select a quality setting. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile.
File Type Select the file type you want to use for the scanned document. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile.
Document Size Select your document size from the list. This is necessary to make sure the scanned file is the correct size. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile.
File Size Select your file size from the list. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile.
Auto Deskew or ADF Auto Deskew Select the Auto option to set the machine to correct document skewing automatically as the pages are scanned.
2-sided Scan (MFC-L2922DW/MFC-L2960DW/MFC-L2980DW) Select the Long Edge or Short Edge option to scan both sides of the document, depending on the layout of your original.
Remove Background Colour Change the amount of background colour that is removed.
Document Separation (DCP-L2660DW/DCP-L2665DW/MFC-L2860DWE/MFC-L2860DW/MFC-L2862DW/MFC-L2922DW/MFC-L2960DW/MFC-L2980DW) Split a scanned image. When multiple documents have been scanned, you can split and save the documents separately by using this function.
Brightness Select the brightness level.
Contrast Select the contrast level.
Passive Mode Set the Passive Mode option to off or on depending on your FTP server and network firewall configuration. The default setting is on. In most cases, this setting does not need to be changed.

8. Click Submit.


How do I upload scanned data to an FTP Server using the BROTHER MCF-L2862DW?

1. Load your document.

2. Press the Scan button.

3. Press the Up or Down arrow to select the to FTP option, and then press OK.

4. Press the Up or Down arrow to select one of the profiles listed, and then press OK.

5. Press Start.

The LCD shows the message Connecting. When the connection to the FTP server is successful, the machine starts scanning. If you are using the machine’s scanner glass, follow the LCD instructions to complete the scanning job.


How do I set up a Scan to Network Profile for the BROTHER MCF-L2862DW using Web Based Management?

Set up a Scan to Network Profile to scan and upload scanned data directly to a folder on a CIFS server.

1. Start your web browser.

2. Type “https://machine’s IP address” in your browser’s address bar (where “machine’s IP address” is your machine’s IP address).

For example:

https://192.168.1.2

3. If required, type the password in the Login field, and then click Login.

4. In the left navigation bar, click Scan > Scan to FTP/Network.

5. Select the Network option, and then click Submit.

6. In the left navigation bar, click Scan > Scan to FTP/Network Profile.

7. Select the profile you want to set up or change.

Options for Scan to Network Profile:

Option Description
Profile Name Type a name for this server profile (up to 15 alphanumeric characters). The machine will display this name on the LCD.
Network Folder Path Type the path to the folder on the CIFS server where you want to send your scanned data.
File Name Select a file name prefix from the preset names provided, or from user-defined names. The file name used for the scanned document will be the file name prefix you select, followed by the last six digits of the flatbed/ADF scanner counter and the file extension (for example: “Estimate_098765.pdf”).
Quality Select a quality setting. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile.
File Type Select the file type you want to use for the scanned document. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile.
Document Size Select your document size from the list. This is necessary to make sure the scanned file is the correct size. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile.
File Size Select your file size from the list. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile.
Auto Deskew or ADF Auto Deskew Select the Auto option to set the machine to correct document skewing automatically as the pages are scanned.
2-sided Scan Select the Long Edge or Short Edge option to scan both sides of the document, depending on the layout of your original.
Remove Background Colour Change the amount of background colour that is removed.
Document Separation Split a scanned image. When multiple documents have been scanned, you can split and save the documents separately by using this function.
Brightness Select the brightness level.
Contrast Select the contrast level.
Use PIN for Authentication To PIN-protect this profile, select On and type a four-digit PIN in the PIN Code field.
Auth. Method To set your authentication method, select Auto, Kerberos, or NTLMv2.
Username Type a user name (up to 96 characters) of a user that has permission to write data to the folder specified in the Network Folder Path field. If the user name is part of a domain, enter the user name in one of the following styles: user@domain or domain\user.
Password Type the password (up to 32 characters) associated with the user name you entered in the Username field. Type the password again in the Retype password field.
Kerberos Server Address When you select Kerberos for the Auth. Method option, you must type the Kerberos Server Address (for example: kerberos.example.com; up to 64 characters).

8. Click Submit.

9. You must configure the SNTP protocol (network time server) or set the date, time and time zone correctly on the control panel for all authentication methods. The machine’s time must match the time used by the Kerberos Server and CIFS Server.


How do I set the Date and Time Using Web Based Management for the BROTHER MCF-L2862DW?

1. Start your web browser.

2. Type “https://machine’s IP address” in your browser’s address bar (where “machine’s IP address” is your machine’s IP address).

For example:

https://192.168.1.2

3. If required, type the password in the Login field, and then click Login.

4. In the left navigation bar, click Administrator > Date&Time.

5. Clear the Synchronize with SNTP server checkbox.

6. In the Date fields, enter the date.

7. Select the clock type from the Clock Type field.

8. In the Time fields, enter the time.

9. Select the time difference between your location and UTC from the Time Zone drop-down list. For example, the time zone for Eastern Time in the USA and Canada is UTC-05:00.

10. In the Auto Daylight field, click On to set the machine to change automatically to Daylight Saving Time. It will reset itself forward one hour in the spring, and back one hour in the autumn (available only for some countries).

11. Click Submit.


How do I upload scanned data to a CIFS Server using the BROTHER MCF-L2862DW?

1. Load your document.

2. Press Scan button, then to Network.

3. When the server profiles you set up using Web Based Management appear, select the profile you want. If the profile is not complete (for example, if the logon account name and password are missing, or if the quality or file type is not specified), you will be prompted to enter any missing information.

4. Press Start.

The machine starts scanning. If using the machine’s scanner glass, follow the LCD instructions to complete the scanning job.


How do I use the Web Services Protocol to Install the Scanner Driver (Windows 10 and Windows 11) for the BROTHER MCF-L2862DW?

1. Hold down the Windows key and press the R key on the computer’s keyboard to launch Run.

2. Type “control printers” in the Open: field and click OK.

3. Click Add a device.

4. Select the BROTHER MCF-L2862DW you want to install, and then follow the on-screen instructions.


How do I scan From my BROTHER MCF-L2862DW Using the Web Services Protocol (Windows 10 and Windows 11)?

If you have installed the scanner driver via Web Services, you can access the Web Services scanning menu on your BROTHER MCF-L2862DW’s LCD.

1. Load your document.

2. Press the Scan button.

3. Press the Up or Down arrow to select the Web Service option, and then press OK.

4. Press the Up or Down arrow to select the type of scan you want to do, and then press OK.

5. Select the destination computer where you want to send the scan, and then press OK.

6. Press Start.

The machine starts scanning.


How do I configure Scan Settings for the Web Services Protocol on the BROTHER MCF-L2862DW?

1. Hold down the Windows key and press the R key on the computer’s keyboard to launch Run.

2. Type “control printers” in the Open: field and click OK.

3. Right-click the BROTHER MCF-L2862DW’s icon, and then select Scan profiles…. The Scan Profiles dialog box appears.

4. Select the scan profile you want to use.

5. Make sure the scanner selected in the Scanner list is a machine that supports Web Services for scanning, and then click the Set as Default button.

6. Click Edit….

The Edit Default Profile dialog box appears.

7. Select the Source, Paper size, Colour format, File type, Resolution (DPI), Brightness and Contrast settings.

8. Click the Save Profile button.

These settings will be applied when you scan using the Web Services protocol.


How do I change the Scan Button Settings from Brother iPrint&Scan for the BROTHER MCF-L2862DW (Windows)?

Brother iPrint&Scan allows you to change the BROTHER MCF-L2862DW’s Scan Button settings.

1. Start Brother iPrint&Scan on Windows by double-clicking the Brother iPrint&Scan icon on your computer’s desktop.

The Brother iPrint&Scan screen appears.

2. If your BROTHER MCF-L2862DW is not selected, click the Select your Machine button, and then follow the on-screen instructions to select your Brother machine.

3. Click the Machine Scan Settings button, and then follow the on-screen instructions to change the scan settings, such as document size, colour, and resolution.


How do I change the Scan Button Settings from Brother iPrint&Scan for the BROTHER MCF-L2862DW (Mac)?

Brother iPrint&Scan allows you to change the BROTHER MCF-L2862DW’s Scan Button settings.

1. Start Brother iPrint&Scan on Mac. In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon.

The Brother iPrint&Scan screen appears.

2. If your BROTHER MCF-L2862DW is not selected, click the Select your Machine button, and then follow the on-screen instructions to select your Brother machine.

3. Click the Machine Scan Settings button, and then follow the on-screen instructions to change the scan settings, such as document size, colour, and resolution.


How do I configure Certificates for Signed PDFs on the BROTHER MCF-L2862DW using Web Based Management?

If you select Signed PDF for Scan features, you must configure a certificate on your BROTHER MCF-L2862DW using Web Based Management.

1. Start your web browser.

2. Type “https://machine’s IP address” in your browser’s address bar (where “machine’s IP address” is your machine’s IP address).

For example:

https://192.168.1.2

3. If required, type the password in the Login field, and then click Login.

4. In the left navigation bar, click Administrator > Signed PDF.

5. Click the Select the Certificate drop-down list, and then select the certificate.

6. Click Submit.


How do I disable scanning from my computer to the BROTHER MCF-L2862DW?

To disable the scan function on your computer, disable the Pull Scan setting using Web Based Management.

1. Start your web browser.

2. Type “https://machine’s IP address” in your browser’s address bar (where “machine’s IP address” is your machine’s IP address).

For example:

https://192.168.1.2

3. If required, type the password in the Login field, and then click Login.

4. In the left navigation bar, click Scan > Scan from PC.

5. In the Pull Scan field, click Disabled.

6. Click Submit.


How do I Scan Using Brother iPrint&Scan (Windows/Mac) for the BROTHER MCF-L2862DW?

1. Load your document.

2. Start Brother iPrint&Scan.

Windows: Double-click the Brother iPrint&Scan icon on your computer’s desktop.

Mac: In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon.

The Brother iPrint&Scan screen appears.

3. If your BROTHER MCF-L2862DW is not selected, click the Select your Machine button, and then follow the on-screen instructions to select your Brother machine. Click OK.

4. Click the Scan icon.

5. Configure the scan settings, and then click the Scan button to start scanning.

6. After all the documents have been scanned, select the option for saving and sharing scanned data.

7. Configure detailed settings, including the File Name and the File Type.

8. Complete the scanning process.


How do I Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications for the BROTHER MCF-L2862DW?

You can use the Nuance™ PaperPort™ 14SE application for scanning with the BROTHER MCF-L2862DW.

1. Load your document.

2. Start PaperPort™ 14SE.

Windows 11: Click Start, then All apps, then Nuance PaperPort 14, then PaperPort.

Windows 10: Click Start, then Nuance PaperPort 14, then PaperPort.

3. Click the Desktop menu, and then click Scan Settings in the Desktop ribbon.

The Scan or Get Photo panel appears on the left side of the screen.

4. Click Select.

5. From the available Scanners list, select your BROTHER MCF-L2862DW’s model with TWAIN: TW in the name.

6. Click OK.

7. Select the Display scanner dialog box checkbox in the Scan or Get Photo panel.

8. Click Scan.

The Scanner Setup dialog box appears.

9. Adjust the settings in the Scanner Setup dialog box, if needed.

10. Click the Document Size drop-down list, and then select your document size.

11. Click PreScan to preview your image and crop unwanted portions before scanning.

12. Click Start.

The machine starts scanning.


What are the TWAIN Driver Settings (Windows) options for the BROTHER MCF-L2862DW?

1. Scan

Select the Photo, Web, or Text option depending on the type of document you want to scan.

Scan (Image Type) Resolution Colour Setting
Photo Use for scanning photo images. 300 x 300 dpi 24bit Colour
Web Use for attaching scanned images to web pages. 100 x 100 dpi 24bit Colour
Text Use for scanning text documents. 200 x 200 dpi Black & White

2. Resolution

Select a scanning resolution from the Resolution drop-down list. Higher resolutions take more memory and transfer time, but produce a finer scanned image.

3. Color Setting

Select from a range of scan colour depths.

Black & White: Use for text or line art images.

Grey (Error Diffusion): Use for photographic images or graphics. (Error Diffusion is a method for creating simulated grey images without using true grey dots. Black dots are arranged in a specific pattern to give a grey appearance.)

True Grey: Use for photographic images or graphics. This mode is more accurate because it uses up to 256 shades of grey.

24bit Colour: Use to create an image with the most accurate colour reproduction. This mode uses up to 16.8 million colours to scan the image, but it requires the most memory and has the longest transfer time.

4. Document Size

Select the exact size of your document from a selection of preset scan sizes.

If you select Custom, the Custom Document Size dialog box appears and you can specify the document size.

5. Brightness

Set the brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again. You can also type a value in the field to set the brightness level.

6. Contrast

Increase or decrease the contrast level by moving the slider to the right or left. An increase emphasises dark and light areas of the image, while a decrease reveals more details in grey areas. You can also type a value in the field to set the contrast level.

8. Advanced Settings

Configure advanced settings by clicking the Advanced Settings button in the Scan Settings dialog box.

Document Correction

Auto Deskew: Set the machine to correct document skewing automatically as the pages are scanned.

Detect End of Page (ADF): Detects the end of page and automatically adjusts the size of a page when the length of the document scanned from the ADF is shorter than the selected document size.

Rotate Image: Rotate the scanned image.

Fill With Color: Fill in the edges on four sides of the scanned image using the selected colour and range.

Image Quality

Background Processing:

Remove Bleed-through / Pattern: Prevent bleed-through.

Remove Background Colour: Remove the base colour of documents to make the scanned data more legible.

Colour Drop: Select a colour to remove from the scanned image.

Edge Emphasis: Make the characters of the original sharper.

Reduce Noise: Improve the quality of your scanned images with this selection. The Reduce Noise option is available when selecting the 24bit Colour option and the 300 x 300 dpi, 400 x 400 dpi, or 600 x 600 dpi scan resolution.

B&W Image Quality

Character Correction:

Blurred Character Correction: Correct the broken or incomplete characters of the original to make them easier to read.

Boldface Formatting: Emphasise the characters of the original by making them bold.

B&W Inversion: Invert black and white in the monochrome image.

Feed Control

Continuous Scan: Select this option to scan multiple pages. After a page is scanned, select whether to continue scanning or finish.


How do I Scan Using Windows Fax and Scan for the BROTHER MCF-L2862DW?

The Windows Fax and Scan application is another option that you can use for scanning with the BROTHER MCF-L2862DW.

1. Load your document.

2. Launch Windows Fax and Scan.

3. Click File > New > Scan.

4. Select the scanner you want to use.

5. Click OK.

The New Scan dialog box appears.

6. Adjust the settings in the dialog box, if needed.

If your machine supports 2-sided scanning and you want to scan both sides of your document, select Feeder (Scan both sides) from the Source drop-down list.

7. Click Scan.

The machine starts scanning the document.


What are the WIA Driver Settings (Windows) options for the BROTHER MCF-L2862DW?

Profile

Select the scan profile you want to use from the Profile drop-down list.

Source

Select the Flatbed, Feeder (Scan one side), or Feeder (Scan both sides) option from the drop-down list.

Paper size

The Paper size option is available if you select the Feeder (Scan one side) or Feeder (Scan both sides) option from the Source drop-down list.

Colour format

Select a scan colour format from the Colour format drop-down list.

File type

Select a file format from the File type drop-down list.

Resolution (DPI)

Set a scanning resolution in the Resolution (DPI) field. Higher resolutions take more memory and transfer time, but produce a finer scanned image.

Brightness

Set the brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again. You can also type a value in the field to set the brightness level.

Contrast

Increase or decrease the contrast level by moving the slider to the right or left. An increase emphasises dark and light areas of the image, while a decrease reveals more details in grey areas. You can also type a value in the field to set the contrast level.


How do I configure scan settings using Web Based Management for the BROTHER MCF-L2862DW?

You can set up a file name for scanned data using Web Based Management for the BROTHER MCF-L2862DW.

1. Start your web browser.

2. Type “https://machine’s IP address” in your browser’s address bar (where “machine’s IP address” is your machine’s IP address).

For example:

https://192.168.1.2

3. If required, type the password in the Login field, and then click Login.

4. In the left navigation bar, click Scan > Scan File Name.

5. Select the File Name Style from the drop-down list.

6. If you selected the option to include the date in File Name Style field, select the date format from the drop-down list.

7. In the Time field, select On to include the time information in the file name.

8. In the Counter field, select Continuous or Reset after each job.

9. If you want to create a user-defined file name prefix, type a file name in the user-defined fields of each scan function.

10. Click Submit.


How do I copy on one side of the paper (1-sided) using the BROTHER MCF-L2862DW?

1. Make sure you have loaded the correct size paper in the paper tray.

2. Do one of the following:

Place the document face up in the ADF. (If you are copying multiple pages, we recommend using the ADF.)

Place the document face down on the scanner glass.

3. Press the Copy button.

The LCD displays:

Copy Ratio Quality Contrast Copy Count Copy Type
100% Auto 0 01 1-sided

4. To enter the number of copies you want, do one of the following:

Press the minus (-) or plus (+) button using the LCD.

Press the copy count area to display a numeric keypad on the LCD, and then enter the number of copies. Press OK.

5. Press Start.


How do I copy on both sides of the paper (2-sided) using the BROTHER MCF-L2862DW?

Reduce the amount of paper you use by copying onto both sides of the paper.

1. Load your document.

2. Press the Copy button.

3. Enter the number of copies.

4. Press Options.

5. Press the Up or Down arrow to display the 2-sided Copy option, and then press 2-sided Copy.

6. Press the Up or Down arrow to display the layout options, and then press the option you want.

7. When finished, press OK.

8. Press Start. If you placed the document in the ADF, the machine scans the pages and starts printing.

If you are using the scanner glass, go to the next step.

9. After the machine scans the page, place the next page on the scanner glass, and then press Continue to scan the other side.

10. When finished, press Finish to finish.


How do I enlarge or reduce copied images using the BROTHER MCF-L2862DW?

1. Load your document.

2. Press the Copy button.

3. Enter the number of copies.

4. Press Options.

5. Press the Up or Down arrow to display the Enlarge/Reduce option, and then press Enlarge/Reduce.

6. Press the Up or Down arrow to display the available options, and then press the option you want to change.

7. Do one of the following:

If you select Enlarge or Reduce, press the enlargement or reduction ratio you want to use.

If you select Custom(25-400%), press the Backspace button to erase the displayed percentage, or press the Left arrow to move the cursor, and then enter an enlargement or reduction ratio from 25% to 400%.

Press OK.

If you selected 100% or the Auto option, go to the next step.

8. When finished, press OK.

9. Press Start.


How do I make N in 1 Copies Using the Page Layout Feature on the BROTHER MCF-L2862DW?

The N in 1 copy feature saves paper by copying two or four pages of your document onto one page of the copy.

1. Load your document.

2. Press the Copy button.

3. Enter the number of copies.

4. Press Options.

5. Press the Up or Down arrow to display the Page Layout option, and then press Page Layout.

6. Press the Up or Down arrow to display the options, and then press the option you want.

Option Description
2in1(Portrait) Copies two pages onto one sheet in portrait orientation.
2in1(Landscape) Copies two pages onto one sheet in landscape orientation.
4in1(Portrait) Copies four pages onto one sheet in portrait orientation.
4in1(Landscape) Copies four pages onto one sheet in landscape orientation.

7. When finished, press OK.

8. Press Start. If you placed the document in the ADF, the machine scans the pages and starts printing.

If you are using the scanner glass, go to the next step.

9. After the machine scans the page, place the next page on the scanner glass, and then press Continue to scan the next page.

10. When finished, press Finish to finish.


How do I sort copies using the BROTHER MCF-L2862DW?

Sort multiple copies. Pages will be stacked in the order they are fed, that is: 1, 2, 3, and so on.

1. Load your document.

2. Press the Copy button.

3. Enter the number of copies.

4. Press Options.

5. Press the Up or Down arrow to display the Stack/Sort option, and then press Stack/Sort.

6. Press Sort.

7. When finished, press OK.

8. Press Start. If you placed the document in the ADF, the machine scans the pages and starts printing.

If you are using the scanner glass, go to the next step.

9. After the machine scans the page, place the next page on the scanner glass, and then press Continue to scan the next page.

10. When finished, press Finish to finish.


How do I copy an ID Card using the BROTHER MCF-L2862DW?

1. Place your identification card face down near the upper left corner of the scanner glass.

The identification card must be 4.0 mm or greater (top, left) from the edges.

2. Press the Copy button.

3. Press ID.

4. Enter the number of copies.

5. Press Start.

The machine scans one side of the identification card.

6. After the machine has scanned the first side, turn over the identification card and press Continue to scan the other side.


What are the Copy Options for the BROTHER MCF-L2862DW?

To change Copy settings, press Options or Copy/Scan Options button.

For DCP-L2660DW/DCP-L2665DW/MFC-L2860DWE/MFC-L2860DW/MFC-L2862DW/MFC-L2922DW/MFC-L2960DW/MFC-L2980DW:

To change Copy settings, press Options.

Menu selections Options Description
Quality Select the copy quality for your type of document.
Enlarge/Reduce 100%
Enlarge Select an enlargement ratio for the next copy.
Reduce Select a reduction ratio for the next copy.
Auto (available for certain models) Adjusts the copy size to fit the paper size you have set.
Custom(25-400%) Enter an enlargement or reduction ratio.
Density Increase the density to make the text darker.
Decrease the density to make the text lighter.
2-sided Copy (available only for certain settings) 1-sided → 2-sided Select to copy on both sides of the paper.
2-sided → 2-sided Select to copy on both sides of the paper.
Contrast Increase the contrast to make an image clearer.
Decrease the contrast to make an image more subdued.
Stack/Sort Stack Select to stack or sort multiple copies.
Sort Select to stack or sort multiple copies.
Page Layout Make N in 1 copies. (4 in 1) Make N in 1 copies.
2-sided Copy Page Layout (available only for certain settings) Select long edge or short edge. Select long edge or short edge.

How do I send a fax using the BROTHER MCF-L2862DW?

1. Do one of the following:

If Fax Preview is set to Off, press the Fax button.

If Fax Preview is set to On, press the Fax button, and then press Send a fax.

2. Do one of the following to load the document:

Place the document face up in the ADF. (If you are faxing multiple pages, we recommend using the ADF.)

Place the document face down on the scanner glass.

3. Enter the fax number.

4. Press Fax Start.

The machine scans and sends the document.

If you placed the document on the scanner glass, follow the instructions in the table:

Option Description
Yes To scan the next page, press the Up arrow to select the Yes option, and then place the next page on the scanner glass. Press OK to scan the page.
No After you have scanned the last page, press the Down arrow to select the No option. The machine sends the document.

To stop faxing, press the Cancel button.


How do I send a 2-sided Fax from the ADF using the BROTHER MCF-L2862DW?

You must select a 2-sided scanning format before sending a 2-sided fax. Select either the Long Edge or Short Edge option, depending on the layout of your document.

1. Load your document.

2. Do one of the following:

If Fax Preview is set to Off, press the Fax button.

If Fax Preview is set to On, press the Fax button, and then press Send a fax.

3. Press Options > 2-sided Fax.

4. Do one of the following:

If your document is flipped on the long edge, press the 2-sided Scan: Long Edge option.

If your document is flipped on the short edge, press the 2-sided Scan: Short Edge option.

5. Press OK

6. Enter the fax number.

7. Press Fax Start.


How do I send a fax manually using the BROTHER MCF-L2862DW?

Manual fax transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax.

1. Load your document.

2. Do one of the following:

If Fax Preview is set to Off, press the Fax button.

If Fax Preview is set to On, press the Fax button, and then press Send a fax.

3. Pick up the handset of the external telephone.

4. Dial the fax number you want to call.

5. When you hear the fax tone, press the Fax Start button.

If you are using the scanner glass, press Send.

6. Replace the handset of the external telephone.


How do I send a fax at the end of a conversation using the BROTHER MCF-L2862DW?

At the end of a conversation, you can send a fax to the other party before you both hang up.

1. Ask the other party to wait for fax tones (beeps) and then to press the Start button before hanging up.

2. Load your document.

3. Press Fax Start.

If you are using the scanner glass, press Send.

4. Replace the handset.


How do I send the same fax to more than one recipient (Broadcasting) using the BROTHER MCF-L2862DW?

Use the Broadcasting feature to send the same fax to multiple fax numbers at the same time.

1. Load your document.

2. Do one of the following:

If Fax Preview is set to Off, press the Fax button.

If Fax Preview is set to On, press the Fax button, and then press Send a fax.

3. Press Options > Broadcasting.

4. Press Add Number.

You can add numbers to the broadcast in the following ways:

Press Add Number and enter a fax number using the LCD. Press OK.

Press Add from Address book to select numbers, and then press OK.

Press Search in Address book. Enter the name and press OK. The search results will be displayed. Press the name and then press the email address you want to add to the broadcast.

5. When finished, press OK.

6. Press Fax Start.

7. Do one of the following:

If you are using the ADF, the machine scans and sends the document.

If you are using the scanner glass, the machine scans the first page.

When the LCD displays Next page?, press an option shown in the table.

Option Description
Yes Select Yes to scan the next page. Place the Next page on the Scanner Glass, and then press OK. Repeat this step to scan all pages.
No Select No to send the document.

How do I cancel a Broadcast in Progress on the BROTHER MCF-L2862DW?

While broadcasting multiple faxes, you can cancel just the fax currently being transmitted or cancel the whole broadcast job.

1. Press the Cancel button.

The LCD will display Cancel Job?.

2. Press an option in the table to cancel or continue the fax job in progress.

Option Description
Yes The machine cancels sending the fax job.
No The machine does not cancel the fax job.

How do I send a fax in Real Time using the BROTHER MCF-L2862DW?

1. Load your document.

2. Do one of the following:

If Fax Preview is set to Off, press the Fax button.

If Fax Preview is set to On, press the Fax button, and then press Send a fax.

3. Press Options > Real Time TX.

4. Press On or Off.

5. Press OK.

6. Enter the fax number.

7. Press Fax Start.


How do I send a fax at a Specified Time (Delayed Fax) using the BROTHER MCF-L2862DW?

You can store up to 50 faxes in the BROTHER MCF-L2862DW’s memory to be sent within the next twenty-four hour period.

1. Load your document.

2. Do one of the following:

If Fax Preview is set to Off, press the Fax button.

If Fax Preview is set to On, press the Fax button, and then press Send a fax.

3. Press Options > Delayed Fax > Delayed Fax.

4. Press On.

5. Press Set Time.

6. Enter the time you want the fax to be sent.

If you set 12h Clock in the Date & Time setting, enter the time in 12-hour format.

Press the AM/PM button to select AM or PM, and then press OK.

If you set 24h Clock in the Date & Time setting, enter the time in 24-hour format and then press OK.

7. Press OK

8. Enter the fax number.

9. Press Fax Start.


How do I add a Cover Page to my fax using the BROTHER MCF-L2862DW?

You can add a cover page to the next fax or every outgoing fax.

1. Load your document.

2. Do one of the following:

If Fax Preview is set to Off, press the Fax button.

If Fax Preview is set to On, press the Fax button, and then press Send a fax.

3. Press Options > Coverpage Setup > Coverpage Setup.

4. Press On.

5. Press Coverpage Note.

6. Press the Up or Down arrow to display the comment you want, and then press it.

7. Press Total Pages.

8. Enter the number of total pages, and then press OK.

9. Press the Home button.

10. Press OK.

11. Enter the fax number.

12. Press Fax Start.


How do I Create a Cover Page Message on the BROTHER MCF-L2862DW?

You can create up to two custom cover page messages to add to outgoing faxes.

1. Press the Settings button, then All Settings, then Fax, then Setup Send, and finally Coverpage Note.

2. Press 5. or 6. to store your own comment.

3. Enter your own comment using the LCD, and then press OK.

4. Press the Home button.


How do I cancel a Fax in Progress on the BROTHER MCF-L2862DW?

1. Press the Cancel button while the machine is dialling or sending a fax.

The LCD will display Cancel Job?.

2. Press an option in the table to cancel or continue the fax job in progress.

Option Description
Yes The machine cancels sending the fax job.
No The machine does not cancel the fax job.

How do I check and cancel a Pending Fax on the BROTHER MCF-L2862DW?

You can cancel a fax job before it is sent, while it is stored in the memory.

1. Press the Settings button, then All Settings, then Fax, and finally Remaining Jobs.

2. Do the following steps for each job you want to check or cancel:

Press the Up or Down arrow to scroll through the waiting jobs, and then press the job you want to cancel.

Press OK.

Press Yes to cancel the fax job or press No to exit without cancelling.

3. When finished cancelling jobs, press the Home button.


What are the fax-sending options (Fax Options) for the BROTHER MCF-L2862DW?

To change the fax-sending settings, press the Options button.

Option Description
Fax Resolution Set the resolution for outgoing faxes. The fax quality often can be improved by changing the Fax Resolution.
Contrast Adjust the contrast. If your document is very light or very dark, changing the contrast may improve the fax quality.
2-sided Fax (For automatic 2-sided scanning models) Set the 2-sided scanning format.
Glass Scan Size Adjust the scan area of the scanner glass to the size of the document.
Broadcasting Send the same fax message to more than one fax number at the same time.
Delayed Fax Set the time of day the delayed faxes will be sent.
Real Time TX Send a fax immediately without waiting for the machine to retrieve the scan from its memory.
Coverpage Setup Set the machine to automatically send a pre-programmed cover page.
Overseas Mode Set to On if you have difficulty sending faxes overseas.
Call History Select a number from the Call History.
Address Book Select a number from the Address Book.
Set New Default Save your settings as the default.
Factory Reset Restore all settings back to the factory settings.

What are the Receive Modes Overview for the BROTHER MCF-L2862DW?

Some receive modes answer automatically (Fax Only Mode and Fax/Tel Mode). You may want to change the Ring Delay before using these modes.

Fax Only Mode

Fax Only Mode automatically answers every call as a fax.

Fax/Tel Mode

Fax/Tel Mode helps you manage incoming calls, by recognising whether they are fax or voice calls and handling them in the following ways:

Faxes will be received automatically.

Voice calls will start the F/T ring to tell you to pick up the call. The F/T ring is a fast pseudo/double-ring made by your machine.

Manual Mode

Manual Mode turns off all automatic answering operations unless you are using the BT Call Sign feature.

To receive a fax in Manual Mode, lift the handset of the external telephone connected to the machine.

When you hear fax tones (short repeating beeps), press the Fax Start and then Receive button to receive a fax.

External TAD Mode

External TAD Mode lets an external answering device manage your incoming calls.

Incoming calls will be handled in the following ways:

Faxes will be received automatically.

Voice callers can record a message on the external TAD.


How do I choose the correct Receive Mode for the BROTHER MCF-L2862DW?

You must choose a Receive Mode depending on the external devices and telephone services you have on your line.

1. Press the Settings button, then All Settings, then Fax, then Setup Receive, and finally Receive Mode.

2. Press the Up or Down arrow to display the Fax Only, Fax/Tel, External TAD, or Manual option, and then press the option you want.

3. Press the Home button.


How do I set the Number of Rings Before the BROTHER MCF-L2862DW Answers (Ring Delay)?

The Ring Delay setting sets the number of times the machine rings before it answers in the Fax Only and Fax/Tel Modes.

If you have external or extension telephones on the same line as the machine, choose the maximum number of rings.

1. Press the Settings button, then All Settings, then Fax, then Setup Receive, and finally Ring Delay.

2. Press the number of rings you want the line to ring before the machine answers.

3. Press the Home button.


How do I Set the F/T Ring Time (Fast Double-ring) for the BROTHER MCF-L2862DW?

The F/T Ring Time feature works when you set Fax/Tel Mode as the Receive Mode.

1. Press the Settings button, then All Settings, then Fax, then Setup Receive, and finally F/T Ring Time.

2. Press the Up or Down arrow to display how long you want the machine to ring to alert you that you have a voice call.

3. Press the Home button.


How do I set Fax Detect on the BROTHER MCF-L2862DW?

1. Press the Settings button, then All Settings, then Fax, then Setup Receive, and finally Fax Detect.

2. Press On or Off.

3. Press the Home button.


How do I Shrink Page Size of an Oversized Incoming Fax on the BROTHER MCF-L2862DW?

If you enable the auto reduction function, the BROTHER MCF-L2862DW reduces each page of an incoming fax to fit on your paper. The machine calculates the reduction ratio by using the fax page size and your Paper Size setting.

1. Press the Settings button, then All Settings, then Fax, then Setup Receive, and finally Auto Reduction.

2. Press On or Off.

3. Press the Home button.


How do I Set the 2-sided Printing for Received Faxes on the BROTHER MCF-L2862DW?

The BROTHER MCF-L2862DW prints received faxes on both sides of the paper when 2-sided is set to On.

1. Press the Settings button, then All Settings, then Fax, then Setup Receive, and finally 2-sided.

2. Press On or Off.

3. Press the Home button.


How do I Set the Fax Receive Stamp on the BROTHER MCF-L2862DW?

You can set the machine to print the received date and time at the top centre of each received fax page.

1. Press the Settings button, then All Settings, then Fax, then Setup Receive, and finally Fax Rx Stamp.

2. Press On or Off.

3. Press the Home button.


How do I receive a Fax at the End of a Telephone Conversation on the BROTHER MCF-L2862DW?

If you are speaking on the telephone connected to your BROTHER MCF-L2862DW and the other party is also speaking on a telephone connected to his fax machine, at the end of the conversation, the other party can send you a fax before you both hang up.

Your machine’s ADF must be empty.

1. Ask the other party to place the document in their machine and to press the Start or Send button.

2. When you hear the CNG tones (slowly repeating beeps), press Fax Start.

3. Press Receive to receive a fax.

4. Replace the handset.


How do I register a Number in the Allow List on the BROTHER MCF-L2862DW?

If you want to accept receiving faxes only from the known numbers, register the numbers to the allow list.

1. Press the Settings button, then All Settings, then Fax, then Incoming limit, then Allow List, and finally Register.

2. Press one of the following options you want.

Option Description
Sync Addr Book Select Sync Addr Book to synchronize the allow list with the address book. Follow the instruction on the LCD to activate or deactivate the synchronous function.
Manual Input Select Manual Input to add numbers to the allow list manually. Follow the instruction on the LCD to register the number to the allow list.
From Outgoing Select From Outgoing to add a number from the outgoing call history. Follow the instruction on the LCD to register the number to the allow list.
From Incoming Select From Incoming to add a number from the incoming call history. Follow the instruction on the LCD to register the number to the allow list.

3. Press the Home button.


How do I delete a Number from the Allow List on the BROTHER MCF-L2862DW?

1. Press the Settings button, then All Settings, then Fax, then Incoming limit, then Allow List, and finally Delete.

2. Press the Up or Down arrow to display the number you want to delete, press the number to select it, and then press OK.

3. Press Yes.

4. Press the Home button.


How do I Print the Allow List on the BROTHER MCF-L2862DW?

1. Press the Settings button, then All Settings, then Fax, then Incoming limit, then Allow List, and finally Print Report.

2. Press Yes.

3. Press the Home button.


How do I register a Number in the Block List on the BROTHER MCF-L2862DW?

If you do not want to receive faxes or calls from specific numbers, register the numbers to the block list. The BROTHER MCF-L2862DW can register up to 100 fax or telephone numbers from the caller ID memory.

1. Press the Settings button, then All Settings, then Fax, then Incoming limit, then Block List, and finally Register.

The machine displays the numbers in the caller ID memory.

2. Press the Up or Down arrow to display the number you want to register, and then press it.

3. Press Yes.

4. Press the Home button.


How do I delete a Number from the Block List on the BROTHER MCF-L2862DW?

1. Press the Settings button, then All Settings, then Fax, then Incoming limit, then Block List, and finally Delete.

2. Press the Up or Down arrow to display the number you want to delete, and then press it.

3. Press OK.

4. Press Yes.

5. Press the Home button.


How do I print the Block List on the BROTHER MCF-L2862DW?

1. Press the Settings button, then All Settings, then Fax, then Incoming limit, then Block List, and finally Print Report.

2. Press Yes.

3. Press the Home button.


What are the Memory Receive options for the BROTHER MCF-L2862DW?

Use the Memory Receive options to direct incoming faxes while you are away from the BROTHER MCF-L2862DW. You can use only one Memory Receive option at a time.

Memory Receive can be set to:

  • PC-Fax Receive
  • Fax Forwarding
  • Fax Storage
  • Forward to Cloud (The machine forwards your received faxes to online services.)
  • Forward to Network (The machine forwards your received faxes to a network destination.)
  • Off

How do I use PC-Fax Receive to Transfer Received Faxes to my Computer (Windows only) for the BROTHER MCF-L2862DW?

Turn the PC-Fax Receive feature on to automatically store incoming faxes to your BROTHER MCF-L2862DW’s memory, and then send them to your computer. Use your computer to view and store these faxes.

1. Press the Settings button, then All Settings, then Fax, then Setup Receive, and finally PC Fax Receive.

2. Press On.

3. Press OK.

4. Press the USB button or the name of the computer you want to receive faxes if you are on a network, and then press OK.

5. Press Backup Print: On or Backup Print: Off.

6. Press the Home button.


How do I Forward Incoming Faxes to Another Machine using the BROTHER MCF-L2862DW?

Use the Fax Forwarding feature to automatically forward your incoming faxes to another machine.

1. Press the Settings button, then All Settings, then Fax, then Setup Receive, and finally Memory Receive.

2. Press Fax Forward.

3. Do one of the following:

Press Manual to enter the forwarding fax number (up to 20 digits) using the LCD. Press OK.

Press Address Book.

Press the Up or Down arrow to display the destination fax number where you want to your faxes forwarded. Press the fax number you want.

4. Press the Home button.


How do I Store Incoming Faxes in the BROTHER MCF-L2862DW’s Memory?

Use the Fax Storage feature to store incoming faxes in the BROTHER MCF-L2862DW’s memory. Retrieve your stored fax messages from your fax machine when you are at another location using the Remote Retrieval commands. Your machine will print a backup copy of each stored fax.

1. Press the Settings button, then All Settings, then Fax, then Setup Receive, and finally Memory Receive.

2. Press the Fax Storage option.

3. Press the Home button.


How do I Change Memory Receive Options on the BROTHER MCF-L2862DW?

If received faxes are left in the BROTHER MCF-L2862DW’s memory when you change to PC Fax Receive from another option (such as Fax Forward, or Fax Storage), select the USB button or the name of the computer if you are on a network, and then press OK. You will be asked if you want to turn on Backup Print.

The LCD displays:

Send Fax to PC?

If you press Yes, faxes in the memory will be sent to your computer before the setting changes.

If you press No, faxes in the memory will not be erased and the setting will be unchanged.


How do I Turn Memory Receive Off on the BROTHER MCF-L2862DW?

Turn Memory Receive off if you do not want the machine to save or transfer incoming faxes.

1. Press the Settings button, then All Settings, then Fax, then Setup Receive, and finally Memory Receive.

2. Press Off.

The LCD displays options if there are received faxes still in your machine’s memory.

3. Press the Home button.


How do I Print a Fax Stored in the BROTHER MCF-L2862DW’s Memory?

If you select Fax Storage, you can still print a fax from the BROTHER MCF-L2862DW’s memory.

1. Press the Settings button, then All Settings, then Fax, and finally Print Document.

2. Press Yes.


How do I Forward Incoming Faxes to a Network Destination using the BROTHER MCF-L2862DW?

Set up a profile to forward incoming faxes directly to a folder on an FTP or CIFS server.

1. Start your web browser.

2. Type “https://machine’s IP address” in your browser’s address bar (where “machine’s IP address” is your machine’s IP address).

For example:

https://192.168.1.2

3. If required, type the password in the Login field, and then click Login.

4. In the left navigation bar, click Administrator > Network Profile.

5. Click the protocol option next to the Profile number.

6. Select the FTP or Network option, and then click Submit.

7. Set up the profile for your server, using one of the following tables:

FTP Options:

Option Description
Profile Name Type a name for this server profile (up to 15 alphanumeric characters). The machine will display this name on the LCD.
Host Address Type the Host Address (for example: ftp.example.com; up to 64 characters) or the IP address (for example: 192.23.56.189).
Port Number Change the Port Number setting used to access the FTP server. The default setting is port 21. In most cases this setting does not need to be changed.
Username Type a user name (up to 32 characters) of a user that has permission to write data to the FTP server.
Password Type the password (up to 32 characters) associated with the user name you entered in the Username field. Type the password again in the Retype password field.
SSL/TLS Set the SSL/TLS option to forward incoming faxes securely using SSL/TLS communication. Change the CA Certificate setting, if needed.
Store Directory Type the path (up to 255 characters) to the folder on the FTP server where you want to forward incoming faxes. Do not type a slash mark at the beginning of the path (correct example: brother/abc).
Passive Mode Set the Passive Mode option to off or on depending on your FTP server and network firewall configuration. The default setting is on. In most cases, this setting does not need to be changed.

Network Options:

Option Description
Profile Name Type a name for this server profile (up to 15 alphanumeric characters). The machine will display this name on the LCD.
Network Folder Path Type the path to the folder on the CIFS server where you want to forward incoming faxes.
Auth. Method To set your authentication method, select Auto, Kerberos, or NTLMv2.
Username Type a user name (up to 96 characters) that has permission to write data to the folder specified in the Network Folder Path field. If the user name is part of a domain, type the user name in one of the following styles: user@domain or domain\user.
Password Type the password (up to 32 characters) associated with the user name you entered in the Username field. Type the password again in the Retype password field.
Kerberos Server Address When you select Kerberos for the Auth. Method option, you must type the Kerberos Server Address (for example: kerberos.example.com; up to 64 characters).

8. Click Submit.

9. To set the Fax Forward feature, in the left navigation bar, click Fax > Remote Fax Options.

10. Select Forward to Network from the Fwd/Store/Cloud/Network drop-down list.

11. Select the file type you want to use.

12. To print a backup copy of incoming faxes, select On for Backup print.

13. Select the profile you want to use from the Network Profile drop-down list.

14. Type a three-digit Remote Access Code in the Remote Access Code field, if needed.

15. Click Submit.


How do I Reset the Network Settings to the Factory Settings on the BROTHER MCF-L2862DW?

Use your BROTHER MCF-L2862DW’s control panel to reset the machine’s network settings to its default factory settings. This resets all information except the administrator password.

1. Press the Settings button, then All Settings, then Network, and finally Network Reset.

2. Machine will reboot after resetting. Press OK for 2 seconds to confirm. will be displayed. Press OK for two seconds to confirm.

The machine will restart.


How do I Configure a Certificate for SSL/TLS and Available Protocols for the BROTHER MCF-L2862DW?

Configure a certificate on your BROTHER MCF-L2862DW using Web Based Management before you use SSL/TLS communication.

1. Start your web browser.

2. Type “https://machine’s IP address” in your browser’s address bar (where “machine’s IP address” is your machine’s IP address).

For example:

https://192.168.1.2

3. If required, type the password in the Login field, and then click Login.

4. In the left navigation bar, click Network > Network > Protocol.

5. Click HTTP Server Settings.

6. Select the certificate you want to configure from the Select the Certificate drop-down list.

7. Click Submit.

8. Click Yes to restart your print server.


How do I Access Web Based Management Using SSL/TLS for the BROTHER MCF-L2862DW?

To manage your networked BROTHER MCF-L2862DW securely, use Web Based Management with the HTTPS protocol.

1. Start your web browser.

2. Type “https://Common Name” in your browser’s address bar (where “Common Name” is the Common Name that you assigned to the certificate; this could be your IP address, node name, or domain name).

3. If required, type the password in the Login field, and then click Login.

4. You can now access the machine using HTTPS.


How do I Print Documents Securely Using IPPS for the BROTHER MCF-L2862DW?

To print documents securely with IPP protocol, use the IPPS protocol.

1. Start your web browser.

2. Type “https://machine’s IP address” in your browser’s address bar (where “machine’s IP address” is your machine’s IP address).

For example:

https://192.168.1.2

3. If required, type the password in the Login field, and then click Login.

4. In the left navigation bar, click Network > Network > Protocol.

5. Make sure the IPP checkbox is selected.

6. Click HTTP Server Settings.

7. Select the HTTPS checkbox in the IPP area, and then click Submit.

8. Restart your machine to activate the configuration.


How do I Manage my BROTHER MCF-L2862DW Securely Using SNMPv3?

The Simple Network Management Protocol version 3 (SNMPv3) provides user authentication and data encryption to manage network devices securely.

1. Start your web browser.

2. Type “https://Common Name” in your browser’s browser’s address bar (where “Common Name” is the Common Name that you assigned to the certificate; this could be your IP address, node name, or domain name).

3. If required, type the password in the Login field, and then click Login.

4. In the left navigation bar, click Network > Network > Protocol.

5. Make sure the SNMP setting is enabled, and then click Advanced Settings.

6. Configure the SNMPv1/v2c mode settings.

7. Configure the SNMPv3 mode settings.

8. Click Submit.

9. Restart your machine to activate the configuration.


How do I Configure Email Sending or Receiving Using Web Based Management for the BROTHER MCF-L2862DW?

We recommend using Web Based Management to configure secured email sending with user authentication, or email sending and receiving using SSL/TLS.

1. Start your web browser.

2. Type “https://machine’s IP address” in your browser’s address bar (where “machine’s IP address” is your machine’s IP address).

For example:

https://192.168.1.2

3. If required, type the password in the Login field, and then click Login.

4. In the left navigation bar, click Network > Network > Protocol.

5. In the POP3/IMAP4/SMTP Client field, click Advanced Settings and make sure the status of POP3/IMAP4/SMTP Client is Enabled.

6. Configure the POP3/IMAP4/SMTP Client settings.

7. When finished, click Submit.

The Test Send/Receive E-mail Configuration dialog box appears.

8. Follow the instructions in the dialog box to test the current settings.


How do I Send an Email with User Authentication using the BROTHER MCF-L2862DW?

Your BROTHER MCF-L2862DW sends email via an email server that requires user authentication. This method prevents unauthorised users from accessing the email server.

You can send email notification, email reports and I-Fax using user authentication. (For MFC models)

You must configure your machine’s SMTP authentication method to match the method used by your email server.


How do I Send or Receive an Email Securely Using SSL/TLS with the BROTHER MCF-L2862DW?

Your BROTHER MCF-L2862DW supports SSL/TLS communication methods. To use an email server that is using SSL/TLS communication, you must configure the following settings.

Verify Server Certificate

Under SSL/TLS, if you choose SSL or TLS, the Verify Server Certificate checkbox will be selected automatically.

If you do not need to verify the server certificate, clear the Verify Server Certificate checkbox.

Port Number

If you select SSL, or TLS, the Port value will be changed to match the protocol. To change the port number manually, type the port number after you select SSL/TLS settings.

You must configure your machine’s communication method to match the method used by your email server.

In most cases, the secured webmail services require the following settings:

SMTP Port 587
Server Authentication Method SMTP-AUTH
SSL/TLS TLS
POP3 Port 995
SSL/TLS SSL
IMAP4 Port 993
SSL/TLS SSL

What are the print log fields recorded by the Store Print Log to Network feature on the BROTHER MCF-L2862DW?

The following print functions are recorded in the print log:

  • Print jobs from your computer
  • Copy
  • Received Fax (supported models only)
  • Web Connect Print (supported models only)

How do I Configure the Store Print Log to Network Settings Using Web Based Management on the BROTHER MCF-L2862DW?

1. Start your web browser.

2. Type “https://machine’s IP address” in your browser’s address bar (where “machine’s IP address” is your machine’s IP address).

For example:

https://192.168.1.2

3. If required, type the password in the Login field, and then click Login.

4. In the left navigation bar, click Administrator > Store Print Log to Network.

5. In the Print Log field, click On.

6. Configure the following settings:

Option Description
Network Folder Path Type the destination folder where your print log will be stored on the CIFS server (for example: \\ComputerName\SharedFolder).
File Name Type the file name you want to use for the print log (up to 32 characters).
File Type Select the TXT or CSV option for the print log file type.
Time Source for Log Select the time source for the print log.
Auth. Method Select the authentication method required for access to the CIFS server: Auto, Kerberos, or NTLMv2.
Username Type the user name for the authentication (up to 96 characters).
Password Type the password for the authentication (up to 32 characters).
Kerberos Server Address (if needed) Type the Key Distribution Center (KDC) host address (for example: kerberos.example.com; up to 64 characters) or the IP address (for example: 192.168.56.189).
Error Detection Setting Choose what action should be taken when the print log cannot be stored to the server due to a network error.

7. In the Connection Status field, confirm the last log status.

8. Click Submit to display the Test Print Log to Network page.

9. The machine will test your settings.

10. If your settings are accepted, Test OK appears on the screen.


How do I Configure the Proxy Server Settings Using the BROTHER MCF-L2862DW’s Control Panel?

1. Press the Settings button, then All Settings, then Network, then Web Connect Settings, then Proxy Settings, and finally Proxy Connection.

2. Press On.

3. Press the proxy server information, and then enter the option that you want to set.

4. Press the Home button.


How do I use the Store Print Log to Network’s Error Detection Setting on the BROTHER MCF-L2862DW?

Use Error Detection Settings to determine the action that is taken when the print log cannot be stored to the server due to a network error.

1. Start your web browser.

2. Type “https://machine’s IP address” in your browser’s address bar (where “machine’s IP address” is your machine’s IP address).

For example:

https://192.168.1.2

3. If required, type the password in the Login field, and then click Login.

4. In the left navigation bar, click Administrator > Store Print Log to Network.

5. In the Error Detection Setting section, select the Cancel Print or Ignore Log & Print option.

Option Description
Cancel Print If you select the Cancel Print option, the print jobs are cancelled when the print log cannot be stored to the server.
Ignore Log & Print If you select the Ignore Log & Print option, the machine prints the documentation even if the print log cannot be stored to the server. When the Store Print Log function has recovered, the print log is recorded.

6. Click Submit to display the Test Print Log to Network page.

7. The machine will test your settings.

8. If your settings are accepted, Test OK appears on the screen.


How do I use Store Print Log to Network with Secure Function Lock 3.0 on the BROTHER MCF-L2862DW?

When Secure Function Lock 3.0 is active, the names of the registered users for copy, Fax RX (for MFC models) and Web Connect Print are recorded in the Store Print Log to Network report. When the Active Directory Authentication is enabled, the user name is recorded in the Store Print Log to Network report:

Id, Type, Job Name, User Name, Date, Time, Print Pages

1, Copy, -, -, -, 04/04/20xx, 09:05:12, 3

2, Fax, -, -, 04/04/20xx, 09:45:30, 5

3, Copy, -, “BOB”, 04/04/20xx, 10:20:30, 4

4, Fax, -, “BOB”, 04/04/20xx, 10:35:12, 3


What is the Setting Lock Overview for the BROTHER MCF-L2862DW?

Use the Setting Lock feature to block unauthorised access to machine settings. When Setting Lock is set to On, you cannot access the machine settings without entering the password.


How do I Set the Setting Lock Password on the BROTHER MCF-L2862DW?

1. Press the Settings button, then All Settings, then General Setup, and finally Setting Lock.

2. Enter a four-digit number for the password.

3. Press OK.

4. When the LCD displays Verify:, re-enter the password.

5. Press OK.

6. Press the Home button.


How do I Change the Setting Lock Password on the BROTHER MCF-L2862DW?

1. Press the Settings button, then All Settings, then General Setup, then Setting Lock, and finally Set Password.

2. Enter the current four-digit password.

3. Press OK.

4. Enter a new four-digit password.

5. Press OK.

6. When the LCD displays Verify:, re-enter the password.

7. Press OK.

8. Press the Home button.


How do I Turn Setting Lock On on the BROTHER MCF-L2862DW?

1. Press the Settings button, then All Settings, then General Setup, then Setting Lock, and finally Lock Off⇒On.

2. Enter the current four-digit password.

3. Press OK.


How do I Enable Global IP Address Detection on the BROTHER MCF-L2862DW?

Use this feature to check your BROTHER MCF-L2862DW’s IP address. When your machine is assigned to a global IP address, an alert is displayed on the machine.

1. Press the Settings button, then All Settings, then Network, then Global Detect, then Allow Detect, and finally On.

2. Press the Home button.


How do I Block Communications from the Global Network on the BROTHER MCF-L2862DW?

When you enable this feature, it limits receiving jobs from devices with global IP addresses.

1. Press the Settings button, then All Settings, then Network, then Global Detect, then Reject Access, and finally On.

2. Press the Home button.


What is the Brother Web Connect Overview for the BROTHER MCF-L2862DW?

Certain websites provide services that allow users to upload and view images and files on the websites. Your BROTHER MCF-L2862DW can scan images and upload them to these services, and also download and print images that are already uploaded to these services.

1. Printing

2. Scanning

3. Photos, images, documents, and other files

4. Web Service

To use Brother Web Connect, your Brother machine must be connected to a network that has access to the Internet, through either a wired or wireless connection.


What Online Services can be Used with Brother Web Connect on the BROTHER MCF-L2862DW?

Use Brother Web Connect to access the following services from your BROTHER MCF-L2862DW:

Google Drive™: An online document storage, editing, sharing, and file synchronisation service.

Evernote®: An online file storage and management service.

Dropbox: An online file storage, sharing, and synchronisation service.

OneDrive: An online file storage, sharing, and managing service.

Box: An online document editing and sharing service.

OneNote: An online document editing and sharing service.

SharePoint Online: An online content storage, sharing, and managing service.

The following table describes which file types can be used with each Brother Web Connect feature:

Accessible Services Google Drive™ Evernote® Dropbox OneDrive Box OneNote SharePoint Online
Download and print images 1 JPEG, PDF, DOCX, XLSX, PPTX, TIFF JPEG, PDF, DOCX, XLSX, PPTX, TIFF JPEG, PDF, DOCX, XLSX, PPTX, TIFF JPEG, PDF, DOCX, XLSX, PPTX, TIFF JPEG, PDF, DOCX, XLSX, PPTX, TIFF JPEG, PDF, DOCX, XLSX, PPTX, TIFF PDF 2, DOCX, XLSX, PPTX, TIFF, XPS
Upload scanned images JPEG JPEG JPEG JPEG JPEG JPEG JPEG
FaxForward to the online services (available for certain models) JPEG, PDF, TIFF JPEG, PDF, TIFF JPEG, PDF, TIFF JPEG, PDF, TIFF JPEG, PDF, TIFF JPEG, PDF, TIFF JPEG, PDF, TIFF

1 DOC/XLS/PPT formats are also available for downloading and printing images.

2 Includes Searchable PDF, Signed PDF, Secure PDF, PDF/A and High Compression PDF.


How do I Configure the Proxy Server Settings Using the BROTHER MCF-L2862DW’s Control Panel?

If your network uses a proxy server, the following proxy server information must be configured on the BROTHER MCF-L2862DW:

  • Proxy server address
  • Port number
  • User Name
  • Password

1. Press the Settings button, then All Settings, then Network, then Web Connect Settings, then Proxy Settings, and finally Proxy Connection.

2. Press On.

3. Press the proxy server information, and then enter the option that you want to set.

4. Press the Home button.


How do I Scan and Upload Documents Using Brother Web Connect on the BROTHER MCF-L2862DW?

Upload your scanned photos and documents directly to a web service without using a computer.

Uploaded documents are saved in an album named From_BrotherDevice.

1. Load your document.

2. Press the Left or Right arrow to display the Web option.

3. Press Web.

4. Press the Up or Down arrow to display the service that hosts the account to which you want to upload. Press the service name.

5. Press the Up or Down arrow to display your account name, and then press it.

6. Follow the on-screen instructions to complete this operation.


How do I Download and Print Documents Using Web Services on the BROTHER MCF-L2862DW?

Documents that have been uploaded to your account can be downloaded directly to your machine and printed.

1. Press the Left or Right arrow to display the Web option.

2. Press Web.

3. Press the Up or Down arrow to display the service that hosts the document you want to download and print. Press the service name.

4. To log on to the service, press the Up or Down arrow to display your account name, and then press it. If the PIN entry screen appears, enter the four-digit PIN and press OK.

5. Press Download: Print.

6. Press the Up or Down arrow to display the folder you want, and then press it. Some services do not require documents to be saved in folders. For documents not saved in folders, select See Unsorted Files to select documents.

7. Press the thumbnail of the document you want to print. Confirm the document on the LCD and then press OK. Select additional documents to print (you can select up to 10 documents).

8. When finished, press OK.

9. Follow the on-screen instructions to complete this operation.


How do I Use FaxForward to Forward a Fax to the Cloud or an Email with the BROTHER MCF-L2862DW?

Turn the FaxForward feature on to automatically forward incoming faxes to either an online service or an inbox as email attachments.

1. Press the Left or Right arrow to display the Apps option.

2. Press Apps.

3. Select FaxForward to Cloud/E-mail.

4. Press On.

5. Press Forward to Cloud or Forward to E-mail.

  • If you selected Forward to Cloud, select the online service you want to use to receive faxes, and then specify your account name.
  • If you selected Forward to E-mail, enter the email address you want to use to receive faxes as email attachments.

6. Follow the on-screen instructions to complete this operation.


How do I Stop Using FaxForward to Forward a Fax to an Email or a Cloud location with the BROTHER MCF-L2862DW?

Turn the FaxForward feature off when you want to stop incoming faxes from automatically going to either an online service or an inbox as email attachments.

1. Press the Left or Right arrow to display the Apps option.

2. Press Apps.

3. Select FaxForward to Cloud/E-mail.

4. Press Off.

5. Press OK.


What is the AirPrint Overview for the BROTHER MCF-L2862DW?

AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages, and documents from your iPad, iPhone, iPod touch, and Mac computer without the need to install a driver.

The BROTHER MCF-L2862DW also allows you to send faxes directly from your Mac computer without having to print them and allows you to scan documents to your Mac computer.


How do I perform basic setup Before Using AirPrint (macOS) with the BROTHER MCF-L2862DW?

Before printing using macOS, add your BROTHER MCF-L2862DW to the printer list on your Mac computer.

1. Do one of the following:

macOS v13: Select System Settings from the Apple menu.

macOS v12 and macOS v11: Select System Preferences from the Apple menu.

2. Select Printers & Scanners.

3. Do one of the following:

macOS v13: Click Add Printer, Scanner, or Fax….

macOS v12 and macOS v11: Click the + icon below the Printers pane on the left.

The Add Printer screen appears.

4. Do one of the following:

macOS v13 and macOS v12: Select your BROTHER MCF-L2862DW, and then select your model’s name from the Use pop-up menu.

macOS v11: Select your BROTHER MCF-L2862DW, and then select AirPrint from the Use pop-up menu.

5. Click Add.


How do I Print from iPad, iPhone, or iPod touch using AirPrint with the BROTHER MCF-L2862DW?

The procedure used to print may vary by application. Safari is used in the example below.

1. Make sure your BROTHER MCF-L2862DW is turned on.

2. Load the paper in the paper tray and change the paper tray settings on your machine.

3. Use Safari to open the page that you want to print.

4. Tap the Share button or the Print button.

5. Tap Print.

6. Make sure your BROTHER MCF-L2862DW is selected.

7. If a different machine (or no machine) is selected, tap Printer.

A list of available machines appears.

8. Tap your machine’s name in the list.

9. Select the options you want, such as the number of pages to print and 2-sided printing (if supported by your machine).

10. Tap Print.


How do I Print Using AirPrint (macOS) with the BROTHER MCF-L2862DW?

The procedure used to print may vary by application. Safari is used in the example below. Before printing, make sure your BROTHER MCF-L2862DW is in the printer list on your Mac computer.

1. Make sure your BROTHER MCF-L2862DW is turned on.

2. Load the paper in the paper tray and change the paper tray settings on your machine.

3. On your Mac computer, use Safari to open the page that you want to print.

4. Click the File menu, and then select Print.

5. Make sure your machine is selected. If a different machine (or no machine) is selected, click the Printer pop-up menu, and then select your machine.

6. Select the desired options, such as the number of pages to print and 2-sided printing (if supported by your machine).

7. Click Print.


How do I Scan Using AirPrint (macOS) with the BROTHER MCF-L2862DW?

Before scanning, make sure your BROTHER MCF-L2862DW is in the scanner list on your Mac computer.

1. Load your document.

2. Do one of the following:

macOS v13: Select System Settings from the Apple menu.

macOS v12 and macOS v11: Select System Preferences from the Apple menu.

3. Select Printers & Scanners.

4. Select your machine from the scanner list.

5. Do one of the following:

macOS v13: Click the Open Scanner… button.

macOS v12 and macOS v11: Click the Scan tab, and then click the Open Scanner… button.

The Scanner screen appears.

6. If you place the document in the ADF, select Use Document Feeder checkbox, and then select the size of your document from the scan size setting pop-up menu.

7. Select the destination folder or destination application from the destination setting pop-up menu.

8. Click Show Details to change the scanning settings if needed.

9. Click Scan.


How do I Send a Fax Using AirPrint (macOS) with the BROTHER MCF-L2862DW?

Make sure your BROTHER MCF-L2862DW is in the printer list on your Mac computer. Apple TextEdit is used in the example below.

1. Make sure your BROTHER MCF-L2862DW is turned on.

2. On your Mac computer, open the file that you want to send as a fax.

3. Click the File menu, and then select Print.

4. Click the Printer pop-up menu, and then select your model with – Fax in the name.

5. Type the fax recipient information.

6. Click Fax.


What is the Mopria™ Print Service and Mopria™ Scan for the BROTHER MCF-L2862DW?

Mopria™ Print Service is a print feature and Mopria™ Scan is a scan feature on Android™ mobile devices developed by the Mopria Alliance™. With this service, you can connect to the same network as your BROTHER MCF-L2862DW to print and scan without additional setup.


What is Brother Mobile Connect for the BROTHER MCF-L2862DW?

Use Brother Mobile Connect to print and scan from your mobile device.

For Android™ devices: Brother Mobile Connect allows you to use your Brother machine’s features directly from your Android™ device.

For all iOS or iPadOS supported devices including iPhone, iPad, and iPod touch: Brother Mobile Connect allows you to use your Brother machine’s features directly from your iOS or iPadOS device.


What are the suggested actions if the BROTHER MCF-L2862DW displays ‘Cannot Print ##’ error?

  • Press and hold the Power On/Off button to turn the machine off, wait a few minutes, and then turn it on again.
  • If the problem continues, contact Brother customer service or your local Brother dealer.

What is the suggested action if the BROTHER MCF-L2862DW displays ‘Cannot Scan ##’ error?

  • Press and hold the Power On/Off button to turn the machine off, wait a few minutes, and then turn it on again.
  • If the problem continues, contact Brother customer service or your local Brother dealer.

What is the suggested action if the BROTHER MCF-L2862DW displays ‘Size Error DX’ error?

  • Press Stop/Exit. Choose a paper size suitable for 2-sided printing. The paper size suitable for automatic 2-sided printing is A4.
  • Load the correct size of paper in the tray and set the tray for that paper size. The paper size suitable for automatic 2-sided printing is A4.

What is the suggested action if the BROTHER MCF-L2862DW displays ‘Size Mismatch’ error?

Load the correct size of paper in the tray and set the size of paper to the tray.


What is the suggested action if the BROTHER MCF-L2862DW displays ‘Toner Ended’ error?

Replace the toner cartridge with a new one.


What is the suggested action if the BROTHER MCF-L2862DW displays ‘Toner Low’ message?

Order a new toner cartridge now so a replacement toner cartridge is available when the LCD displays Replace Toner.


What is the suggested action if the BROTHER MCF-L2862DW displays ‘Wrong Toner’ error?

Remove the toner cartridge from the drum unit, and install a toner cartridge with the correct supply product code.


What is the suggested action if the BROTHER MCF-L2862DW displays ‘2-sided Disabled’ error?

Close the back cover of the machine until it locks in the closed position.

Install the 2-sided tray firmly in the machine.


What is the suggested action if the BROTHER MCF-L2862DW displays ‘Access Denied’ error?

Call your administrator to check your Secure Function Lock settings.


What is the suggested action if the BROTHER MCF-L2862DW displays ‘BT Call Sign On (For U.K.)’ message?

Set the BT Call Sign setting to off.


What is the suggested action if the BROTHER MCF-L2862DW displays ‘Cannot Detect’ error?

Remove the toner cartridge and drum unit assembly. Remove the toner cartridge from the drum unit, and reinstall the toner cartridge back in the drum unit. Reinstall the toner cartridge and drum unit assembly back in the machine.


What is the suggested action if the BROTHER MCF-L2862DW displays ‘Cannot Scan’ error?

Press the Cancel button. Use an appropriate size paper for 2-sided scanning.


What is the suggested action if the BROTHER MCF-L2862DW displays ‘Limit Exceeded’ error?

Contact your administrator to check your Secure Function Lock settings.


What is the suggested action if the BROTHER MCF-L2862DW displays ‘Manual Feed’ error?

Place paper in the manual feed slot.


What is the suggested action if the BROTHER MCF-L2862DW displays ‘Media Type Mismatch’ error?

Load the correct type of paper in the tray indicated on the LCD, or select the correct media type in the Paper Type setting on the machine.


What is the suggested action if the BROTHER MCF-L2862DW displays ‘No Caller ID’ message?

If you want to use the Caller ID feature, call your telephone company.


What is the suggested action if the BROTHER MCF-L2862DW displays ‘No Paper Tray1’ error?

  • Refill paper in the paper trays. Make sure the paper guides are set to the correct size.
  • If paper is in the tray, remove it and load it again. Make sure the paper guides are set to the correct size.
  • Do not overfill the paper tray.

What is the suggested action if the BROTHER MCF-L2862DW displays ‘No Response/Busy’ error?

Verify the number and try again.


What is the suggested action if the BROTHER MCF-L2862DW displays ‘Touchscreen Initialization Failed’ error?

Make sure nothing is touching or resting on the touchscreen.

Insert a piece of stiff paper between the lower part of the touchscreen and its frame and slide it back and forth to push out the debris.


What troubleshooting steps should I take if my BROTHER MCF-L2862DW displays ‘Cannot Print ##’ or ‘Cannot Scan ##’ errors and I need to transfer faxes?

If the LCD displays: Cannot Print ## or Cannot Scan ##, we recommend transferring your faxes to another fax machine or to your computer.


How do I Transfer Faxes to Another Fax Machine using the BROTHER MCF-L2862DW?

You must set up your Station ID before transferring faxes to another fax machine.

1. Press the Settings button, then All Settings, then Service, then Data Transfer, and finally Fax Transfer.

2. Do one of the following:

If the LCD shows No Data, there are no faxes left in the machine’s memory. Press Close.

Enter the fax number to which faxes will be forwarded.

3. Press Fax Start.


How do I Transfer Faxes to my Computer using the BROTHER MCF-L2862DW?

1. Make sure you have installed the software and drivers on your computer.

2. Launch Brother Utilities, and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Receive.

The PC-FAX Receive window appears.

3. Make sure you have set PC Fax Receive on the machine.

If faxes are in the machine’s memory when you set up PC-Fax Receive, the LCD displays Send Fax to PC?.

4. Do one of the following:

To transfer all faxes to your computer, press Yes.

To exit and leave the faxes in the memory, press No.

5. Press the Home button.


How do I Transfer the Fax Journal Report to Another Fax Machine using the BROTHER MCF-L2862DW?

You must set up your Station ID before transferring the Fax Journal report to another fax machine.

1. Press the Settings button, then All Settings, then Service, then Data Transfer, and finally Report Transfer.

2. Enter the destination fax number for the Fax Journal.

3. Press Fax Start.


What troubleshooting steps should I take if the BROTHER MCF-L2862DW displays ‘Connection Error 02’ for Web Connect?

Cause: The machine is not connected to a network.

Action:

  • Make sure the eligible IP address is assigned to your machine.
  • Check your access point/router is active and the Internet connection is established.
  • Make sure the wireless router/access point is on.
  • If the Web button was pressed soon after the machine was turned on, the network connection may not have been established yet. Wait and try again.

What troubleshooting steps should I take if the BROTHER MCF-L2862DW displays ‘Connection Error 03’ for Web Connect?

Cause: Network or server settings are incorrect, or there is a problem with the network or server.

Action:

  • Confirm that network settings are correct, or wait and try again later.
  • If the Web button was pressed soon after the machine was turned on, the network connection may not have been established yet. Wait and try again.

What troubleshooting steps should I take if the BROTHER MCF-L2862DW displays ‘Connection Error 07’ for Web Connect?

Cause: Date and time settings are incorrect.

Action: Set the date and time correctly. Note that if the machine’s power cord is disconnected, the date and time settings may have reset to factory settings.


What troubleshooting steps should I take if the BROTHER MCF-L2862DW displays ‘Authentication Error 01’ for Web Connect?

Cause: The PIN you entered to access the account is incorrect. The PIN is the four-digit number that was entered when registering the account to the machine.

Action: Enter the correct PIN.


What troubleshooting steps should I take if the BROTHER MCF-L2862DW displays ‘Authentication Error 02’ for Web Connect?

Cause: The temporary ID that was entered is incorrect or expired.

Action:

  • Enter the correct temporary ID.
  • Apply for Brother Web Connect access again and receive a new temporary ID, and then use the new ID to register the account to the machine.

What troubleshooting steps should I take if the BROTHER MCF-L2862DW displays ‘Authentication Error 03’ for Web Connect?

Cause: The name you entered as the display name has already been registered to another service user.

Action: Enter a different display name.


What troubleshooting steps should I take if the BROTHER MCF-L2862DW displays ‘Server Error 01’ for Web Connect?

Cause: The machine’s authentication information (needed to access the service) has expired or is invalid.

Action: Apply for Brother Web Connect access again to receive a new temporary ID, and then use the new ID to register the account to the machine.


What troubleshooting steps should I take if the BROTHER MCF-L2862DW displays ‘Server Error 03’ for Web Connect?

Cause: The file you are trying to upload may have one of the following problems:

  • The file exceeds the service’s limit on number of pixels, file size, etc.
  • The file type is not supported.
  • The file is corrupted.

Action:

  • Check the service’s size or format restrictions.
  • Save the file as a different type.
  • If possible, get a new, uncorrupted version of the file.

What troubleshooting steps should I take if the BROTHER MCF-L2862DW displays ‘Server Error 13’ for Web Connect?

Cause: There is a problem with the service and it cannot be used now.

Action: Wait and try again. If you get the message again, access the service from a computer to confirm if it is unavailable.


What troubleshooting steps should I take if the BROTHER MCF-L2862DW displays ‘File Access Error, contact your administrator’ error?

Cause: The Brother machine cannot access the destination folder for the Store Print Log to Network feature.

Action:

  • Make sure the destination folder name is correct.
  • Make sure the destination folder is write-enabled.
  • Make sure the print log file is not locked. If it is, contact your network administrator.

What troubleshooting steps should I take if the BROTHER MCF-L2862DW displays ‘Server Timeout’ error for the Active Directory server?

Cause: The Brother machine cannot connect to the Active Directory server.

Action:

  • Make sure your server address is correct.
  • Make sure your server is connected to the network.
  • Make sure the machine is connected to the network.

What troubleshooting steps should I take if the BROTHER MCF-L2862DW displays ‘Server Timeout, contact your administrator’ error?

Cause: The Brother machine cannot connect to the server for the Store Print Log to Network feature.

Action:

  • Make sure your server address is correct.
  • Make sure your server is connected to the network.
  • Make sure the machine is connected to the network.

How do I remove small scraps of paper jammed in the ADF of the BROTHER MCF-L2862DW?

1. Lift the document cover.

2. Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through.

3. Close the document cover.

4. Press Stop/Exit or the Cancel button.


How do I clear paper jams in the BROTHER MCF-L2862DW?

If paper is jammed or multiple sheets of paper are fed together frequently, do the following:

  • Clean the paper pick-up rollers and the separator pad of paper trays.
  • Load paper correctly in the tray.
  • Set the correct paper size and paper type on your machine.
  • Set the correct paper size and paper type on your computer.
  • Use the recommended paper.

How do I fix a Paper is Jammed in the Paper Tray error on the BROTHER MCF-L2862DW?

If the machine’s control panel or the Status Monitor indicates that there is a jam in the paper tray, follow these steps:

1. Pull the paper tray completely out of the machine.

2. Slowly pull out the jammed paper.

3. Fan the stack of paper to prevent further jams, and slide the paper guides to fit the paper size. Load paper in the paper tray.

4. Make sure the paper is below the maximum paper mark (3 triangles).

5. Put the paper tray firmly back into the machine.


How do I fix a Paper is Jammed in the Output Paper Tray error on the BROTHER MCF-L2862DW?

When the paper is jammed in the output paper tray, follow these steps:

1. Use both hands to open the scanner.

2. Remove the paper.

3. Push the scanner down with both hands to close it.


How do I fix a Paper is Jammed in the Back of the Machine (Jam Rear) error on the BROTHER MCF-L2862DW?

If the machine’s control panel or the Status Monitor indicates that there is a jam in the back of the machine (Jam Rear), do the following:

1. Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.

2. Open the back cover.

3. Pull the blue tabs at the left and right sides towards you to release the fuser cover.

4. Use both hands to gently pull the jammed paper out of the machine.

5. Close the fuser cover.

6. Close the back cover until it locks in the closed position.


How do I fix a Paper is Jammed inside the Machine (Jam Inside) error on the BROTHER MCF-L2862DW?

If the machine’s control panel or the Status Monitor indicates that there is a jam inside the machine, follow these steps:

1. Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.

2. Open the front cover.

3. Remove the toner cartridge and drum unit assembly.

4. Pull out the jammed paper slowly.

5. Install the toner cartridge and drum unit assembly into the machine.

6. Close the front cover.


How do I fix a Paper is Jammed in the 2-sided Tray (Jam 2-sided) error on the BROTHER MCF-L2862DW?

If the machine’s control panel or the Status Monitor indicates that there is a jam in the 2-sided paper tray, follow these steps:

1. Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.

2. Pull the paper tray completely out of the machine.

3. At the back of the machine, pull the 2-sided tray completely out of the machine.

4. Pull the jammed paper out of the machine or out of the 2-sided tray.

5. Remove paper that may have jammed under the machine due to static electricity.

6. If paper is not caught inside the 2-sided tray, open the back cover.

7. Pull the blue tabs at the left and right sides towards you to release the fuser cover.

8. Use both hands to gently pull the jammed paper out of the back of the machine.

9. Close the fuser cover.

10. Close the back cover until it locks in the closed position.

11. Push the 2-sided tray firmly back into the back of the machine.

12. Push the paper tray firmly back into the front of the machine.


What steps should I take if I am experiencing Printing Problems with the BROTHER MCF-L2862DW and the machine does not print or has stopped printing?

If no printout:

Check the machine is not in Power Off mode.

If the machine is in Power Off mode, press the Power On/Off button, and then send the print data again.

Check that the correct printer driver has been installed and selected.

Check to see if the Status Monitor or the machine’s control panel displays an error.

Check that the machine is online:

Windows:

1. Hold down the Windows key and press the R key on the computer’s keyboard to launch Run.

2. Type “control printers” in the Open: field and click OK.

3. Right-click your model’s icon, and then click See what’s printing.

4. If printer driver options appear, select your printer driver.

5. Click Printer in the menu bar and make sure Use Printer Offline is not selected.

Mac:

Click the System Preferences or System Settings menu, and then select the Printers & Scanners option.

When the machine is offline, delete it, and then add it again.

If the machine is not printing or has stopped printing:

Cancel the print job and clear it from the machine’s memory. The printout may be incomplete. Send the print data again.

If the headers or footers appear when the document displays on the screen but they do not show up when it is printed:

There is an unprintable area on the top and bottom of the page. Adjust the top and bottom margins in your document to allow for this.

If the machine prints unexpectedly or it prints garbled text:

Cancel the print job and clear it from the machine’s memory. The printout may be incomplete. Send the print data again.

Check the settings in your application to make sure they are set up to work with your machine.

If the machine prints the first couple of pages correctly, then some pages have missing text:

Check the settings in your application to make sure they are set up to work with your machine.

Your machine is not receiving all of the data sent from the computer. Make sure you connected the interface cable correctly.

If I cannot print on 1-sided or 2-sided:

Windows: Change the 2-sided option in the printer driver.

If you want to make a temporary change, select None or 2-sided in the printer driver from your application.

If you want to make a permanent change, change the default printer driver settings.

If the machine does not print on both sides of the paper even though the printer driver setting is 2-sided and the machine supports automatic 2-sided printing:

Check the paper size setting in the printer driver. You must select A4 paper. Supported paper weight is 60 to 105g/m²

If the Print speed is too slow:

Reduce the resolution in the printer driver.

If you have enabled Quiet Mode, disable it in the printer driver or the machine’s menu.

When printing continuously, the printing speed may be automatically reduced to lower the temperature inside the machine.

If the machine does not feed paper:

If there is paper in the paper tray, make sure it is straight. If the paper is curled, straighten it. Sometimes it is helpful to remove the paper, turn the stack over and place it back in the paper tray.

Fan the stack of paper well and place it back to the paper tray.

Reduce the amount of paper in the paper tray, and then try again.

Make sure Manual is not selected for Paper Source in the printer driver.

Clean the paper pick-up rollers.

If the machine does not feed paper from the Manual feed slot (For models with Manual Feed Slot):

Use both hands to push one sheet of paper firmly into the manual feed slot until the top edge of the paper presses against the paper feed rollers. Continue pressing the paper against the rollers until the machine grabs the paper and pulls it in further.

Put only one sheet of paper in the manual feed slot.

Make sure Manual is selected as Paper Source in the printer driver.

If the machine does not feed envelopes:

Load one envelope at a time in the manual feed slot. Your application must be set to print the envelope size you are using. This is usually done in the Page Setup or Document Setup menu of your application.

If the Print position is misaligned with the preprinted objects:

Adjust the print position using the Print Position setting for each paper tray.


What steps should I take to Improve the Print Quality on the BROTHER MCF-L2862DW if the printout has a quality problem?

1. To get the best print quality, we suggest using recommended print media. Make sure you use paper that meets our specifications.

2. Check that the toner cartridge and drum unit are installed correctly.

Examples of poor print quality and recommendation:

Faint:

  • If the machine displays the Replace Toner status, install a new toner cartridge.
  • Check the machine’s environment. Conditions such as humidity, high temperatures, and so on, may cause this print fault.
  • If the whole page is too light, Toner Save mode may be turned on. Turn Toner Save mode off in the machine’s menu settings or the printer driver.
  • Clean the drum unit.
  • Clean the corona wire on the drum unit.
  • Replace the toner cartridge with a new toner cartridge.
  • Replace the drum unit with a new drum unit.

Grey background:

  • Check the machine’s environment. Conditions such as high temperatures and high humidity can increase the amount of background shading.
  • Clean the drum unit.
  • Replace the toner cartridge with a new toner cartridge.
  • Replace the drum unit with a new drum unit.

Ghosting images:

  • Check the machine’s environment. Conditions such as low humidity and low temperatures may cause this print quality problem.
  • Select the appropriate media type in the printer driver.
  • Clean the drum unit.
  • Replace the drum unit with a new drum unit.
  • Replace the toner cartridge with a new toner cartridge.
  • The fuser unit may be contaminated. Contact Brother customer service.

Toner specks:

  • Make sure the media type setting in the driver matches the type of paper you are using.
  • Clean the drum unit.
  • The toner cartridge may be damaged. Replace the toner cartridge with a new toner cartridge.
  • The drum unit may be damaged. Replace the drum unit with a new drum unit.
  • The fuser unit may be contaminated. Contact Brother customer service.

Hollow print:

  • Select Thick Paper mode in the printer driver or use thinner paper than you are currently using.
  • Select the appropriate media type from the paper type options on your machine.
  • Check the machine’s environment. Conditions such as high humidity can cause hollow print.
  • The drum unit may be damaged. Replace the drum unit with a new drum unit.

All black:

  • Clean the corona wire inside the drum unit.
  • The drum unit may be damaged. Replace the drum unit with a new drum unit.

White lines across the page:

  • Select the appropriate media type in the printer driver.
  • Select the appropriate media type from the paper type options on your machine.
  • The problem may disappear by itself. Print several blank pages to clear this problem, especially if the machine has not been used for a long time.
  • Clean the drum unit.
  • The drum unit may be damaged. Replace the drum unit with a new drum unit.

Lines across the page:

  • Clean the drum unit.
  • The drum unit may be damaged. Replace the drum unit with a new drum unit.

White lines, bands or ribbing across the page:

  • Check the machine’s environment. Conditions such as high humidity and high temperatures may cause this print quality problem.
  • Clean the drum unit.
  • If the problem is not solved after printing a few pages, replace the drum unit with a new drum unit.

White spots on black text and graphics at 94 mm intervals:

  • Make 10-15 copies of a blank, white sheet of paper. If the problem is not solved after printing the blank pages, the drum unit may have foreign material, such as glue from a label, stuck on the drum. Clean the drum unit.
  • The drum unit may be damaged. Replace the drum unit with a new drum unit.

Black spots at 94 mm intervals:

  • If you use label sheets for laser printers, the glue from the sheets may sometimes stick to the drum surface. Clean the drum unit.
  • If you used paper that has clips or staples, the drum unit may be damaged.
  • If the unpacked drum unit is in direct sunlight (or room light for long periods of time), the unit may be damaged.
  • Clean the drum unit.
  • The toner cartridge may be damaged. Replace the toner cartridge with a new toner cartridge.
  • The drum unit may be damaged. Replace the drum unit with a new drum unit.

Black toner marks across the page:

  • Clean the corona wire inside the drum unit by sliding the green tab.
  • Wipe the scanner glass strip with a dry lint free soft cloth.
  • The toner cartridge may be damaged. Replace the toner cartridge with a new toner cartridge.
  • The drum unit may be damaged. Replace the drum unit with a new drum unit.
  • The fuser unit may be contaminated. Contact Brother customer service.

Black lines down the page:

  • Clean the corona wire inside the drum unit by sliding the green tab.
  • Wipe the scanner glass strip with a dry lint free soft cloth.
  • The toner cartridge may be damaged. Replace the toner cartridge with a new toner cartridge.
  • The drum unit may be damaged. Replace the drum unit with a new drum unit.
  • The fuser unit may be contaminated. Contact Brother customer service.

Printed pages have toner stains down the page:

  • Clean the corona wire inside the drum unit by sliding the green tab.
  • Wipe the scanner glass strip with a dry lint free soft cloth.
  • The toner cartridge may be damaged. Replace the toner cartridge with a new toner cartridge.
  • The drum unit may be damaged. Replace the drum unit with a new drum unit.
  • The fuser unit may be contaminated. Contact Brother customer service.

White lines down the page:

  • Make sure there is no foreign material, such as a torn piece of paper, sticky notes or dust, inside the machine and around the toner cartridge and drum unit.
  • The toner cartridge may be damaged. Replace the toner cartridge with a new toner cartridge.
  • The drum unit may be damaged. Replace the drum unit with a new drum unit.

Image skewed:

  • Set the document correctly in the ADF or on the scanner glass if the skew only occurs when making copies.
  • Make sure the paper or other print media is loaded correctly in the paper tray and the guides are not too tight or too loose against the paper stack.
  • Set the paper guides correctly.
  • The paper tray may be too full.
  • Check the paper type and quality.
  • Check for loose objects such as torn paper inside the machine.
  • If the problem only occurs during automatic 2-sided printing, check for torn paper in the 2-sided tray. Verify the 2-sided tray is inserted completely and the back cover is closed completely.

Curled or wavy image:

  • Check the paper type and quality. High temperatures and high humidity will cause paper to curl.
  • If you do not use the machine often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack, and then rotate the paper 180° in the paper tray.
  • Open the back cover (face up output tray) to let the printed paper exit onto the face up output tray.
  • Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended print media.

Wrinkles or creases:

  • Make sure paper is loaded correctly.
  • Check the paper type and quality.
  • Turn over the stack of paper in the tray or rotate the paper 180° in the paper tray.

Poor fixing:

  • Make sure the media type setting in the printer driver matches the type of paper you are using.
  • Select Improve Toner Fixing mode in the printer driver.
  • If this selection does not provide enough improvement, change the printer driver setting in Media Type to a thick setting. If you are printing an envelope, select Env. Thick in the media type setting.

Envelope creases:

  • Make sure the levers are pulled down to the envelope position when you print envelopes (applicable to models with green levers). After you have finished printing, reset the levers back to their original position. Pull up the levers until they stop.

Envelopes are printed with the back cover (face up output tray) opened.

Make sure envelopes are fed only from the manual feed slot. (For models with Manual Feed Slot)


How do I Replace the Toner Cartridge in the BROTHER MCF-L2862DW?

1. Make sure the BROTHER MCF-L2862DW is turned on.

2. Open the front cover.

3. Remove the toner cartridge and drum unit assembly from the machine.

4. Push down the green lock lever and take the toner cartridge out of the drum unit.

5. Unpack the new toner cartridge.

6. Remove the protective cover.

7. Hold the toner cartridge by the handle and shake it from left to right several times, as shown. Then push it firmly into the drum unit until it locks into place.

8. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times.

9. Reinsert the toner cartridge and drum unit assembly back into the machine.

10. Close the front cover of the machine.


How do I Replace the Drum Unit in the BROTHER MCF-L2862DW?

1. Make sure the BROTHER MCF-L2862DW is turned on.

2. Open the front cover.

3. Remove the toner cartridge and drum unit assembly from the machine.

4. Push down the green lock lever and take the toner cartridge out of the drum unit.

5. Unpack the new drum unit.

6. Push the toner cartridge firmly into the new drum unit until it locks into place.

7. Reinsert the toner cartridge and drum unit assembly back into the machine.

8. Close the front cover of the machine.

After installing the new drum unit, you must reset the drum counter.


How do I Reset the Drum Counter on the BROTHER MCF-L2862DW?

When you replace the drum unit with a new one, you must reset the drum counter by completing the following steps:

1. Make sure the machine is turned on.

2. Close the front cover of the machine.

3. Press the Cancel button to clear the error.

4. Press the Toner button until the touchscreen message changes.

5. Press Drum.

6. Press Yes.


How do I Clean the Scanner on the BROTHER MCF-L2862DW?

1. Press and hold the Power On/Off button to turn the machine off.

2. Lift the document cover (1). Clean the white plastic surface (2) and scanner glass (3) underneath it with a soft lint-free cloth moistened with water.

3. In the ADF unit, clean the white bar (1) and the scanner glass strip (2) underneath it with a soft lint-free cloth moistened with water.

4. (For automatic 2-sided scanning models) Open the scanner glass cover (1), and then clean the other white bar (2) and scanner glass strip (3).

5. Close the document cover.

6. Press the Power On/Off button to turn the machine on.


How do I Clean the Touchscreen LCD on the BROTHER MCF-L2862DW?

1. Press and hold the Power On/Off button to turn the machine off.

2. Clean the touchscreen with a dry, soft lint-free cloth.

3. Press the Power On/Off button to turn the machine on.


How do I Clean the Corona Wire on the BROTHER MCF-L2862DW?

If you have print quality problems or the control panel displays Drum ! status, clean the corona wire.

1. Open the front cover.

2. Remove the toner cartridge and drum unit assembly from the machine.

3. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times.

4. Reinsert the toner cartridge and drum unit assembly back into the machine.

5. Close the front cover of the machine.


How do I Clean the Drum Unit on the BROTHER MCF-L2862DW?

If your printout has dots or other repeating marks at 94 mm intervals, the drum may have foreign material, such as glue from a label, stuck on the drum surface.

1. Make sure the machine is in Ready mode.

2. Press the Settings button, then All Settings, then Print Reports, and finally Drum Dot Print.

3. Press Yes.

The machine prints the Drum Dot Check Sheet.

4. Press the Home button.

5. Press and hold the Power On/Off button to turn the machine off.

6. Open the front cover.

7. Remove the toner cartridge and drum unit assembly from the machine.

8. Push down the green lock lever and take the toner cartridge out of the drum unit.

9. Turn the drum unit as shown in the illustration. Make sure that the drum unit gear (1) is on the left side.

10. Use the numbered markers next to the drum roller to find the mark on the drum. For example, a dot in column 2 on the check sheet means that there is a mark in drum region “2”.

11. Turn the drum unit edge towards you while looking at the drum surface to find the mark.

12. Wipe the drum unit surface gently with a dry cotton swab until the mark or foreign material on the surface comes off.

13. Push the toner cartridge firmly into the drum unit it locks into place.

14. Reinsert the toner cartridge and drum unit assembly back into the machine.

15. Close the front cover of the machine.

16. Press the Power On/Off button to turn the machine on.


How do I Clean the Paper Pick-up Rollers on the BROTHER MCF-L2862DW?

Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds correctly.

If you have paper feed problems, clean the pick-up rollers as follows:

1. Press and hold the Power On/Off button to turn the machine off.

2. Pull the paper tray completely out of the machine.

3. If paper is loaded or something is stuck inside in the paper tray, remove it.

4. Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad on the paper tray to remove dust.

5. Wipe the two pick-up rollers inside the machine to remove dust.

6. Reload the paper and put the paper tray firmly back in the machine.

7. Press the Power On/Off button to turn the machine on.


How do I Check the Remaining Part Life on the BROTHER MCF-L2862DW?

1. Press the Settings button, then All Settings, then Machine Info., and finally Parts Life.

2. The LCD displays the approximate remaining drum life.

3. Press the Home button.


How do I Pack and Ship my BROTHER MCF-L2862DW?

When you move the machine, carry the machine as shown in the illustration.

If for any reason you must ship your machine, carefully repack the machine in the original packaging to avoid any damage during transit. The machine should be adequately insured with the carrier.

1. Press and hold the Power On/Off button to turn the machine off. Leave the machine off for at least 10 minutes to cool down.

2. Disconnect all the cables, and then unplug the power cord from the electrical socket.

3. Put the machine into the bag it originally came in.

4. Pack the machine, the printed materials, and the AC power cord (if applicable) in the original carton with the original packing material as shown. (The original packing material may differ depending on your country.) The illustrations may differ from the actual packing materials. The materials vary depending on your model.

5. Close the carton and tape it shut.


How do I Check my BROTHER MCF-L2862DW’s Password?

If prompted to enter a password, check the following information:

Find the Default Password

The default password to manage this machine’s settings is located on the back of the machine and marked “Pwd”.

Change the Password

We recommend immediately changing the default password to protect your machine from unauthorised access.

Use Web Based Management to change the password.

Reset the Password

If you forget your password, reset your machine to its factory default settings. The password will also be reset to the default password.


What is retained In the Event of Power Failure (Memory Storage) on the BROTHER MCF-L2862DW?

Your menu settings are stored permanently, and in the event of a power failure will not be lost. Temporary settings (for example, Contrast, Overseas Mode) are lost.

During a power failure, the BROTHER MCF-L2862DW will retain the date and time and programmed fax timer jobs (for example, Delayed Fax) for approximately 60 hours. Other fax jobs in the machine’s memory will not be lost.


How do I Change the Default Mode on the BROTHER MCF-L2862DW?

When the machine is idle or you press Stop/Exit, the machine will return to the mode you set.

  • For MFC models, the machine has Fax, Scan and Copy modes. The default mode is Fax.
  • For DCP models, the machine has Scan and Copy modes. The default mode is Copy.

1. Press Menu.

2. Press the Up or Down arrow to display the General Setup option, and then press OK.

3. Press the Up or Down arrow to display the Default Mode option, and then press OK.

4. Press the Up or Down arrow to display the Fax, Copy, or Scan option, and then press OK.

5. Press Stop/Exit.


How do I Set the Mode Timer on the BROTHER MCF-L2862DW?

The BROTHER MCF-L2862DW returns to the default mode after use of the machine in a mode other than the default mode. The Mode Timer setting defines how much time the machine takes after the last operation to return to the default mode. If you choose Off, the machine will stay in the mode you used last.

1. Press Menu.

2. Press the Up or Down arrow to display the General Setup option, and then press OK.

3. Press the Up or Down arrow to display the Mode Timer option, and then press OK.

4. Press the Up or Down arrow to display the 5 Mins, 2 Mins, 1 Min, 30 Secs, 0 Sec, or Off option, and then press OK.

5. Press Stop/Exit.


How do I Adjust the Machine’s Volume on the BROTHER MCF-L2862DW?

1. Do one of the following:

For MFC models: Press the Settings button, then All Settings, then General Setup, and finally Volume.

For DCP models: Press the Settings button, then All Settings, then General Setup, and finally Beep.

2. Press one of the following options (MFC models):

Option Description
Ring Adjust the ring volume.
Beep Adjust the volume when you press a button, make a mistake, or after you send or receive a fax.
Speaker Adjust the speaker volume.

3. Press the Up or Down arrow to display the Off, Low, Med, or High option, and then press the option you want.

4. Press the Home button.


How do I Change for Daylight Saving Time Automatically on the BROTHER MCF-L2862DW?

You can program the machine to change automatically to Daylight Saving Time.

1. Press the Settings button, then All Settings, then Initial Setup, then Date & Time, and finally Auto Daylight.

2. Press On or Off.

3. Press the Home button.


How do I Set Sleep Mode Countdown on the BROTHER MCF-L2862DW?

The Sleep Mode (or Power Save Mode) setting can reduce power consumption. When the machine is in Sleep Mode, it acts as though it is turned off. The machine will wake up and start printing when it receives a print job or a fax. Use these instructions to set a time delay (countdown) before the machine enters Sleep Mode.

1. Press the Settings button, then All Settings, then General Setup, then Ecology, and finally Sleep Time.

2. Enter the length of time (maximum 50 minutes) the machine will remain idle before entering Sleep Mode, and then press OK.

3. Press the Home button.


What is About Deep Sleep Mode on the BROTHER MCF-L2862DW?

If the BROTHER MCF-L2862DW is in Sleep Mode and does not receive any jobs for a certain length of time, the machine will automatically enter Deep Sleep Mode. The length of time is based on your specific model and settings.

Deep Sleep Mode uses less power than Sleep Mode.

Applicable Models Machine’s LCD in Deep Sleep Mode Conditions That Will Wake the Machine
(DCP-L2660DW/DCP-L2665DW/MFC-L2860DWE/MFC-L2860DW/MFC-L2862DW/MFC-L2922DW/MFC-L2960DW/MFC-L2980DW) The LCD backlight turns off and the Power LED blinks. The machine receives a job. Someone presses the touchscreen LCD.

How do I Set Auto Power Off Mode on the BROTHER MCF-L2862DW?

If the machine does not receive any jobs for a certain length of time, based on your model and settings, the machine will automatically enter Power Off mode. The machine will not go into Power Off mode if it is connected to a network, a USB cable, NFC, Wi-Fi Direct, or a telephone line, or if there is any secure print data stored in its memory. The available features and interfaces vary depending on the model.

1. Press the Settings button, then All Settings, then General Setup, then Ecology, and finally Auto Power Off.

2. Press the Up or Down arrow to display the Off, 20 Mins, 1 hour, 2 hours, 4 hours or 8 hours option, and then press the option you want.

3. Press the Home button.


How do I Set the Date and Time on the BROTHER MCF-L2862DW?

1. Press the Settings button, then All Settings, then Initial Setup, then Date & Time, and finally Date.

2. Enter the last two digits of the year using the LCD, and then press OK.

3. Enter the two digits for the month using the LCD, and then press OK.

4. Enter the two digits for the day using the LCD, and then press OK.

5. Press Clock Type.

6. Press 12h Clock or 24h Clock.

7. Press Time.

8. To enter the time, do one of the following:

If you selected 12h Clock as the format in the Clock Type setting, enter the time (in 12-hour format) using the LCD.

Press the AM/PM button to select the AM or PM. Press OK.

If you selected 24h Clock as the format in the Clock Type setting, enter the time (in 24-hour format) using the LCD. Press OK.

9. Press the Home button.


How do I Set the Time Zone on the BROTHER MCF-L2862DW?

Set the time zone for your location on the BROTHER MCF-L2862DW.

1. Press the Settings button, then All Settings, then Initial Setup, then Date & Time, and finally Time Zone.

2. Enter your time zone.

3. Press OK.

4. Press the Home button.


How do I Adjust the LCD Backlight Brightness on the BROTHER MCF-L2862DW?

If you are having difficulty reading the LCD, changing the brightness setting may help.

1. Press the Settings button, then All Settings, then General Setup, then LCD Settings, and finally Backlight.

2. Press the Light, Med or Dark Option.

3. Press the Home button.


How do I Change How Long the LCD Backlight Stays On on the BROTHER MCF-L2862DW?

Set how long the LCD backlight stays on.

1. Press the Settings button, then All Settings, then General Setup, then LCD Settings, and finally Dim Timer.

2. Press the 10 Secs, 20 Secs or 30 Secs option.

3. Press the Home button.


How do I Set Your Station ID on the BROTHER MCF-L2862DW?

Set the machine to print your Station ID and the fax’s date and time at the top of each fax you send.

1. Press the Settings button, then All Settings, then Initial Setup, then Station ID, and finally Fax.

2. Enter your fax number (up to 20 digits) using the LCD, and then press OK.

3. Press Tel.

4. Enter your telephone number (up to 20 digits) using the LCD, and then press OK.

5. Press Name.

6. Enter your name (up to 20 characters) using the LCD, and then press OK.

7. Press the Home button.


How do I Set Tone or Pulse Dialling Mode on the BROTHER MCF-L2862DW?

Your BROTHER MCF-L2862DW is set for a Tone dialling service. If you have a Pulse dialling (rotary) service, you must change the dialling mode.

1. Press the Settings button, then All Settings, then Initial Setup, and finally Tone/Pulse.

2. Press Tone or Pulse.

3. Press the Home button.


How do I Reduce Toner Consumption on the BROTHER MCF-L2862DW?

Using the Toner Save feature may reduce toner consumption. When Toner Save is set to on, the print on your documents appears lighter.

1. Press the Settings button, then All Settings, then General Setup, then Ecology, and finally Toner Save.

2. Press On or Off.

3. Press the Home button.


How do I Set the Continue Mode on the BROTHER MCF-L2862DW?

The Continue Mode forces the machine to continue printing after the control panel displays “Replace Toner.”

1. Press the Settings button, then All Settings, then General Setup, and finally Replace Toner.

2. Press Continue or Stop.

3. Press the Home button.


How do I Prevent Dialling a Wrong Number (Dial Restriction) on the BROTHER MCF-L2862DW?

This feature prevents users from sending a fax or call to the wrong number by mistake. You can set the machine to restrict dialling when you use the dial pad, Address Book and Shortcuts.

1. Press the Settings button, then All Settings, then Fax, and finally Dial Restriction.

2. Press one of the following options:

  • Dial Pad
  • Address Book
  • Shortcuts

3. Press one of the following options:

Option Description
Enter # Twice The machine will prompt you to re-enter the number, and then if you re-enter the same number correctly, the machine will start dialling. If you re-enter the wrong number, the LCD will display an error message.
On The machine will restrict all fax sending and outbound calls for that dialling method.
Off The machine does not restrict the dialling method.

4. Press the Home button.


How do I Reduce Printing Noise on the BROTHER MCF-L2862DW?

The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower. The factory setting is off.

1. Press the Settings button, then All Settings, then General Setup, then Ecology, and finally Quiet Mode.

2. Press On or Off.

3. Press the Home button.


How do I Change the Language on the LCD of the BROTHER MCF-L2862DW?

Change the LCD language if needed.

1. Press the Settings button, then All Settings, then Initial Setup, and finally Local Language.

2. Press your language.

3. Press the Home button.


How do I Add Shortcuts on the BROTHER MCF-L2862DW?

You can add the Fax, Copy, Scan, Web Connect and Apps settings you use most frequently by saving them as your Shortcuts. Later you can press the Shortcut to apply these settings instead of manually re-entering them.

These instructions describe how to add a Copy Shortcut. The steps for adding a Fax, Scan, Web Connect, or Apps Shortcut are very similar.

1. Press the Shortcuts button.

2. Press the button where you have not added a Shortcut.

3. Press the Up or Down arrow to display Copy, and then press Copy.

4. Press the copy preset you want.

5. Press the Options button.

6. Press the Up or Down arrow to display the available settings, and then press the setting you want to change.

7. Press the Up or Down arrow to display the available options for the setting, and then press the option you want.

Repeat these two steps until you have selected all the settings and options you want, and then press OK.

8. When you have finished changing settings, press OK.

9. Read and confirm the displayed list of settings you have selected, and then press OK.

10. Enter a name for the Shortcut using the LCD, and then press OK.


How do I Change or Delete Shortcuts on the BROTHER MCF-L2862DW?

You cannot change a Web Connect Shortcut or Apps Shortcut. If you need to change them, delete them, and then add a new Shortcut.

1. Press the Shortcuts button.

2. Press a tab from 1 to 3 to display the Shortcut you want to change.

3. Press the Shortcut you want to change.

The settings for the Shortcut you selected appear.

4. Press the Options button.

5. Change the settings for the Shortcut if needed.

6. Press OK.

7. When finished, press Save as Shortcut.

8. Read and confirm the displayed list of settings you have selected, and then press OK.

9. Do one of the following:

To overwrite the Shortcut, press Yes.

If you do not want to overwrite the Shortcut, press No to enter a new Shortcut name.

Press any plus button to add a new Shortcut.

Enter a new name using the LCD, and then press OK.


What are the Reports options on the BROTHER MCF-L2862DW?

The following reports are available:

XMIT Verify (For models with facsimile function): The XMIT Verify report prints a Transmission Verification Report of your last transmission.

Address Book (For models with facsimile function): The Address Book report prints a list of names and numbers stored in the Address Book memory.

Fax Journal (For models with facsimile function): The Fax Journal prints a list of information about your last 200 incoming and outgoing faxes. (TX means Transmit, RX means Receive.)

User Settings: The User Settings report prints a list of your current settings.

Printer Settings: The Printer Settings report prints a list of your current printer settings.

Network Configuration (Models with network functionality): The Network Configuration report prints a list of your current network settings.

Print File List: The Print File List prints a list of the fonts and print macro/stream setting stored in the machine.

Drum Dot Print: The Drum Dot Print prints the drum dot sheet, which helps when it is time to clean the drum unit.

WLAN Report (Models with wireless network functionality): The WLAN Report prints the wireless LAN connectivity diagnosis.

Caller ID History (For models with facsimile function): The Caller ID History report prints a list of the available Caller ID information for the last 30 received faxes and telephone calls.


How do I Print a Report on the BROTHER MCF-L2862DW?

1. Press the Settings button, then All Settings, and finally Print Reports.

2. Press the Up or Down arrow to display the report you want to print, and then press it.

3. Do one of the following:

If you choose XMIT Verify, do one of the following:

To view the Transmission Verification Report, press the Up or Down arrow to display View on LCD, and then press OK.

To print the Transmission Verification Report, press the Up or Down arrow to display Print Report, and then press OK.

If you choose other reports, go to next step.

4. Press Yes.

5. Press the Home button.


What is the check list for the BROTHER MCF-L2862DW in the Machine Info. settings menu?

Level 3 Level 4 Descriptions
Serial No. Check your machine’s serial number.
Version Main Version Check your machine’s firmware version.
Security Ver.
Page Counter Total Check the total number of pages the machine has printed during its life.
Fax
Copy
Print
Other
Parts Life Toner View the approximate remaining toner life.
Drum You can check the percentage of Drum life that remains available.

How do I Check the Machine Information on the BROTHER MCF-L2862DW?

Follow these instructions to check your BROTHER MCF-L2862DW’s serial number and firmware version.

1. Press the Settings button, then All Settings, and finally Machine Info..

2. Press one of the following options:

Option Description
Serial No. Check your machine’s serial number.
Firmware Version Check your machine’s firmware version.
Firmware Update Update your machine to the latest firmware.
Firmware Auto Check View firmware information on the Home screen.
Page Counter Check the total number of pages the machine has printed.
Parts Life Check the supplies’ life that remains available.

3. Press the Home button.


How do I Update my BROTHER MCF-L2862DW’s Firmware?

You can also update the firmware directly from your BROTHER MCF-L2862DW by following these steps:

1. Press the Settings button, then All Settings, and finally Machine Info..

2. Press Firmware Update.

3. Press the Home button.


How do I Reset my BROTHER MCF-L2862DW?

1. Press the Settings button, then All Settings, then Initial Setup, and finally Reset.

2. Press the Up or Down arrow to display the type of reset functions, and then press the reset function you want to use.

The LCD displays Machine will reboot after resetting. Press OK for 2 seconds to confirm..

3. Press the option in the table to reboot the machine or to exit the process.

Option Description
Press OK for two seconds Reboot the machine. The machine will begin the reset.
Cancel The machine will exit without rebooting.

What functions are Reset Functions Overview on the BROTHER MCF-L2862DW?

The following reset functions are available:

1. Machine Reset

This function resets the following settings:

  • Programmed fax jobs in the memory (For MFC Models) (Delayed Fax)
  • Coverpage Message (For MFC Models)
  • Remote Fax Options (For MFC Models) (Remote Access Code, Fax Storage, Fax Forwarding, and PC-Fax Receive (Windows only))
  • Language Setting

2. Network Settings Reset (For Network Models)

Reset the print server to its default factory settings (including all IP Address information except the administrator password).

3. Address Book and Fax Settings Reset (For MFC Models)

This function resets the following settings:

  • Address Book (Shortcut / Speed Dial / Setup Groups)
  • Programmed fax jobs in the memory
  • Station ID (name and number)
  • Coverpage Message
  • Remote Fax Options (Remote Access Code, Fax Storage, Fax Forwarding, and PC-Fax Receive (Windows only))
  • Report (Transmission Verification Report/ Tel Index List/Fax Journal)
  • Setting Lock password

4. All Settings Reset

You can reset all the machine’s settings back to the settings that were set at the factory.

All Settings Reset takes less time than Factory Reset.

5. Factory Reset

Use the Settings Reset function to reset all of the machine’s settings to the settings originally set at the factory.

Factory Reset takes more time than All Settings Reset.


How to use the PDF below:
* Touchscreen: Swipe up/down with-in the PDF to scroll and pinch or spread with two fingers to zoom.
* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.

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CLICK HERE TO DOWNLOAD BROTHER MCF-L2862DW (01) PDF DOCUMENT


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