Free English BROTHER MCF-L2827DW (01) PDF document. Download the PDF, use the online viewer, or browse the FAQs for easy troubleshooting.
CLICK HERE TO DOWNLOAD BROTHER MCF-L2827DW (01) PDF DOCUMENT
If this is not the document you want for this product, click here to see if we have any other documents for this product.
What do the different buttons and the LCD on the control panel of my BROTHER MCF-L2827DW do?
The control panel on your BROTHER MCF-L2827DW includes a Liquid Crystal Display (LCD), Menu Buttons, a Dial Pad, Mode Buttons, and Function Buttons. Here is an overview of their functions:
1. Liquid Crystal Display (LCD):
Displays messages to help you set up and use the machine. In Fax Mode, it shows the date, time, and receive mode. In Copy Mode, it shows copy settings like type, number of copies, quality, contrast, and copy ratio.
2. Menu Buttons:
Clear: Press to delete entered data or cancel the current setting.
Menu: Press to access the Menu to program your machine settings.
OK: Press to store your machine’s settings.
◄ or ►: Press to scroll back or forward through menu selections.
▲ or ▼: Press to scroll up or down through menus and options, or to change the resolution in Fax Mode.
Address Book Icon: Press to access speed dial numbers.
Options: Press to access temporary settings for faxing, scanning, or copying.
3. Dial Pad:
Use to dial fax and telephone numbers. It also serves as a keyboard to enter text or characters.
4. Mode Buttons:
Fax: Press to switch the machine to Fax Mode.
Copy: Press to switch the machine to Copy Mode.
Scan: Press to switch the machine to Scan Mode.
5. Function Buttons:
Redial/Pause: Press to dial the last number you called. This button also inserts a pause when programming quick dial numbers or when dialling manually.
Tel/R: Press to have a telephone conversation after picking up the external handset during the F/T fast double-ring. When connected to a PBX, use this button to access an outside line, recall an operator, or transfer a call.
Wi-Fi (for wireless models): Press and hold to launch the wireless installer on your computer. When the Wi-Fi light is on, the machine is connected to a wireless access point.
Resolution (for certain models only): Press to change the Fax resolution.
2 in 1 (ID) Copy: Press to copy both sides of an identification card onto a single page.
2-sided: Press to copy on both sides of a sheet of paper.
Shortcut Button: Store and recall up to ten fax and telephone numbers.
6. Power On/Off:
Turn the machine on by pressing the power button. Turn it off by pressing and holding the power button. The LCD will display [Shutting Down].
7. Stop/Exit:
Press to stop an operation or exit from a menu.
8. Start:
Press to start sending faxes, start copying, or start scanning documents.
How do I enter text on my BROTHER MCF-L2827DW?
When text is required, you can enter characters on your BROTHER MCF-L2827DW using the dial pad. The characters available may differ depending on the operation you perform. The buttons 0, # and * are used for special characters.
Press the appropriate dial pad button the number of times shown in the reference table below to access the character you want.
| Press button | One time | Two times | Three times | Four times | Five times | Six times | Seven times | Eight times | Nine times |
|---|---|---|---|---|---|---|---|---|---|
| 1 | @ | . | / | 1 | @ | . | / | 1 | @ |
| 2 | a | b | c | A | B | C | 2 | a | b |
| 3 | d | e | f | D | E | F | 3 | d | e |
| 4 | g | h | i | G | H | I | 4 | g | h |
| 5 | j | k | l | J | K | L | 5 | j | k |
| 6 | m | n | o | M | N | O | 6 | m | n |
| 7 | p | q | r | s | P | Q | R | S | 7 |
| 8 | t | u | v | T | U | V | 8 | t | u |
| 9 | w | x | y | z | W | X | Y | Z | 9 |
Inserting spaces: To enter a space in a fax number, press ► once between numbers. To enter a space in a name, press ► twice between characters.
Making corrections: If you entered a character incorrectly and want to change it, press ◄ or ► to move the cursor to the incorrect character, and then press Clear.
Repeating letters: To enter a letter on the same button as the previous letter, press ► to move the cursor right before pressing the button again.
Special symbols and characters: Press *, # or 0, then press ◄ or ► to move the cursor to the symbol or character you want. Press OK to select it.
| Press * | (space) ! ” # $ % & ’ ( ) * + , – . / € |
| Press # | : ; < = > ? @ [ ] ^ _ \ ~ ‘ | { } |
| Press 0 | Ä Ë Ö Ü À Ç È É 0 |
How do I load paper into the paper tray of my BROTHER MCF-L2827DW?
To load paper into the paper tray of your BROTHER MCF-L2827DW, follow these steps:
Step 1. Pull the paper tray completely out of the machine.
Step 2. Press and slide the paper guides to fit the paper size you are loading. Press the green release levers to slide the paper guides.
Step 3. Fan the stack of paper well to prevent paper jams.
Step 4. Load paper in the paper tray with the printing surface face down.
Step 5. Make sure the paper is below the maximum paper mark (▼▼▼). Overfilling the paper tray will cause paper jams.
Step 6. Slowly push the paper tray completely into the machine.
Step 7. Lift the support flap to prevent paper from sliding off the output tray.
When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper Type settings on the machine or on your computer.
How do I load and print using the manual feed slot on my BROTHER MCF-L2827DW?
To print on special media like plain paper, thin paper, recycled paper, bond paper, thick paper, labels, and envelopes, use the manual feed slot on your BROTHER MCF-L2827DW.
For Plain, Thin, Recycled, and Bond Paper:
Step 1. Lift the support flap to prevent paper from sliding off the face down output tray.
Step 2. Open the manual feed slot cover.
Step 3. Use both hands to slide the manual feed slot paper guides to fit the width of the paper.
Step 4. Using both hands, place one sheet of paper in the manual feed slot with the printing surface facing up until the front edge touches the paper feed roller. Let go when you feel the machine pull it in.
Step 5. Send your print job to the machine, ensuring you have selected the correct print preferences in the Print screen.
Step 6. After the printed page comes out, load the next sheet of paper. Repeat for each page.
For Thick Paper, Labels, and Envelopes:
Step 1. Open the machine’s back cover (the face up output tray). The machine will automatically turn on Manual Feed mode.
Step 2. Pull down the two green levers as shown in the illustration (for envelopes).
Step 3. On the front of the machine, open the manual feed slot cover and slide the guides to fit the paper width.
Step 4. Using both hands, put one sheet or one envelope in the manual feed slot with the printing surface facing up until the front edge touches the paper feed roller. Let go when you feel the machine pull it in.
Step 5. Send your print job to the machine.
Step 6. After the printed page comes out from the back of the machine, load the next sheet. Repeat for each page.
Step 7. When finished, return the two green levers to their original position (if used for envelopes) and close the back cover until it locks in place.
How do I change the paper size and type settings on my BROTHER MCF-L2827DW?
When you change the size and type of paper you load in the tray, you must also change the settings on the LCD of your BROTHER MCF-L2827DW. Follow these steps:
Step 1. Press Menu.
Step 2. Press ▲ or ▼ to display the [General Setup] option, and then press OK.
Step 3. Press ▲ or ▼ to display the [Tray Setting] option, and then press OK.
Step 4. Press ▲ or ▼ to display the [Paper Type] option, and then press OK.
Step 5. Press ▲ or ▼ to display the [Thin Paper], [Plain Paper], [Thick Paper], or [Recycled Paper] option, and then press OK.
Step 6. Press ▲ or ▼ to display the [Paper Size] option, and then press OK.
Step 7. Press ▲ or ▼ to display the option you want, and then press OK.
Step 8. Press Stop/Exit.
How do I load documents into the Automatic Document Feeder (ADF) of my BROTHER MCF-L2827DW?
Use the Automatic Document Feeder (ADF) on your BROTHER MCF-L2827DW for copying or scanning multi-page, standard-sized documents.
Important Considerations:
The ADF can hold up to 50 sheets of standard 80 g/m² paper.
DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper-clipped, glued, or taped.
DO NOT use cardboard, newspaper, or fabric.
DO NOT pull on the document while it is feeding to avoid damaging the machine.
Supported Document Sizes:
Length: 147.3 to 355.6 mm
Width: 105 to 215.9 mm
Weight: 60 to 105 g/m²
Loading Steps:
Step 1. Unfold the ADF document output support flap.
Step 2. Fan the pages of your document well.
Step 3. Stagger the pages and load the document into the ADF face up and top edge first.
Step 4. Adjust the paper guides to fit the width of your document.
How do I load a document on the scanner glass of my BROTHER MCF-L2827DW?
Use the scanner glass on your BROTHER MCF-L2827DW to fax, copy, or scan one page at a time, or for important and fragile documents.
Note: To use the scanner glass, the ADF must be empty.
Supported Document Sizes:
Length: Up to 300 mm
Width: Up to 215.9 mm
Weight: Up to 2kg
Loading Steps:
Step 1. Lift the document cover.
Step 2. Place the document on the scanner glass face down.
Step 3. Place the corner of the page in the upper left corner of the scanner glass.
Step 4. Close the document cover. If the document is a book or is thick, gently press on the document cover.
How do I send a fax from my BROTHER MCF-L2827DW?
To send a fax from your BROTHER MCF-L2827DW, follow these steps:
Step 1. Press the (Fax) button.
Step 2. Load your document. You can place the document face up in the ADF (recommended for multiple pages) or face down on the scanner glass.
Step 3. Enter the fax number using one of these methods:
Using the dial pad: Enter the fax number directly.
Using the Shortcut Button: Hold down the Shortcut button, and then enter the one-digit Shortcut number using the dial pad.
Using Speed Dial Codes: Press the address book icon twice, and then enter the three-digit Speed Dial code. Press OK.
Step 4. Press Start.
The machine scans and sends the document. If you used the scanner glass, follow the on-screen instructions:
| Option | Description |
|---|---|
| Yes | To scan the next page, press ▲ to select the Yes option, and then place the next page on the scanner glass. Press OK to scan the page. |
| No(Send) | When you have scanned the last page, press ▼ to select the No(Send) option (or press Start again). The machine sends the document. |
To stop faxing, press Stop/Exit.
How do I choose the correct fax receive mode for my BROTHER MCF-L2827DW?
You must choose a receive mode on your BROTHER MCF-L2827DW depending on the external devices and telephone services you have on your line. The default setting is Fax Only mode.
Use this guide to select the correct mode:
Do you want to use the telephone feature of your machine, an external telephone, or an external telephone answering device on the same line?
NO: Select Fax Only Mode. The machine will automatically answer all calls as faxes.
YES: Proceed to the next question.
Are you using the voice message function of an external telephone answering device?
YES: Select External TAD Mode. Your external TAD will handle voice calls, and the machine will automatically receive faxes.
NO: Proceed to the next question.
Do you want the machine to answer fax and telephone calls automatically?
YES: Select Fax/Tel Mode. The machine will automatically receive faxes. For voice calls, it will produce a special fast double-ring (F/T ring) to signal you to pick up the phone.
NO: Select Manual Mode. You must answer every call yourself. If you hear fax tones, you will need to press buttons to start receiving the fax.
To change the Receive Mode:
Step 1. Press (Fax).
Step 2. Press Menu.
Step 3. Press ▲ or ▼ to display [Fax], and then press OK.
Step 4. Press ▲ or ▼ to display [Setup Receive], and then press OK.
Step 5. Press ▲ or ▼ to display [Receive Mode], and then press OK.
Step 6. Press ▲ or ▼ to select [Fax Only], [Fax/Tel], [External TAD], or [Manual], and then press OK.
Step 7. Press Stop/Exit.
How do I reset my BROTHER MCF-L2827DW to factory settings?
You can reset the settings on your BROTHER MCF-L2827DW. Unplug any interface cables before choosing Network Settings Reset or All Settings Reset.
Follow these steps to reset your machine:
Step 1. Press Menu.
Step 2. Press ▲ or ▼ to display the [Initial Setup] option, and then press OK.
Step 3. Press ▲ or ▼ to display the [Reset] option, and then press OK.
Step 4. Press ▲ or ▼ to choose the type of reset you want to perform, and then press OK.
Reset Options:
Machine Reset: Resets settings like Programmed fax jobs, Coverpage Message, Remote Fax Options, and Language Setting.
Network Settings Reset: Resets the print server to its default factory settings (excluding administrator password).
Address Book and Fax Settings Reset: Resets Address Book, programmed fax jobs, Station ID, and other fax-related settings.
All Settings Reset: Resets all machine settings back to the factory settings.
Factory Reset: Resets all machine settings to the original factory settings. This is recommended when you dispose of the machine.
Step 5. After selecting a reset option, the LCD displays [Reboot OK?]. Press ▲ to reboot the machine and start the reset, or press ▼ to exit without rebooting.
How do I replace the toner cartridge in my BROTHER MCF-L2827DW?
When the machine indicates it is time to replace the toner, follow these steps:
Step 1. Make sure the machine is turned on.
Step 2. Open the front cover.
Step 3. Remove the toner cartridge and drum unit assembly from the machine.
Step 4. Push down the green lock lever and take the used toner cartridge out of the drum unit.
Step 5. Unpack the new toner cartridge.
Step 6. Remove the protective cover from the new cartridge.
Step 7. Hold the new toner cartridge by the handle and shake it from left to right several times to distribute the toner evenly. Then push it firmly into the drum unit until it locks into place.
Step 8. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and back several times.
Step 9. Be sure to return the green tab to the Home position (▲). The arrow on the tab must be aligned with the arrow on the drum unit.
Step 10. Reinsert the toner cartridge and drum unit assembly back into the machine.
Step 11. Close the front cover of the machine. Do not turn the machine off or open the front cover again until the display returns to Ready Mode.
How do I replace the drum unit in my BROTHER MCF-L2827DW?
When the machine’s display indicates that the drum unit needs to be replaced, follow these instructions:
Step 1. Make sure the machine is turned on.
Step 2. Open the front cover.
Step 3. Remove the toner cartridge and drum unit assembly from the machine.
Step 4. Push down the green lock lever and take the toner cartridge out of the drum unit.
Step 5. Unpack the new drum unit.
Step 6. Push the toner cartridge firmly into the new drum unit until it locks into place. Make sure it is inserted correctly to prevent it from separating.
Step 7. Reinsert the toner cartridge and drum unit assembly back into the machine.
Step 8. Close the front cover of the machine.
Step 9. After installing the new drum unit, you must reset the drum counter.
How do I reset the drum counter on my BROTHER MCF-L2827DW?
After you replace the drum unit with a new one on your BROTHER MCF-L2827DW, you must reset the drum counter.
IMPORTANT: DO NOT reset the drum counter unless you are replacing the drum unit.
Step 1. Make sure the machine is turned on.
Step 2. Make sure the machine’s cover is closed.
Step 3. Press OK and ▲ at the same time.
Step 4. Press OK to select [Drum].
Step 5. Press ▲ to reset the drum counter.
How do I clean the scanner on my BROTHER MCF-L2827DW?
To clean the scanner and ADF components of your BROTHER MCF-L2827DW, follow these steps:
Step 1. Press and hold the power button to turn the machine off.
Step 2. Lift the document cover (1). Clean the white plastic surface (2) and the main scanner glass (3) underneath it with a soft, lint-free cloth moistened with water.
Step 3. In the ADF unit, clean the white bar (1) and the scanner glass strip (2) underneath it with a soft, lint-free cloth moistened with water.
Step 4. Close the document cover.
Step 5. Press the power button to turn the machine on.
What should I do if my BROTHER MCF-L2827DW displays an error message?
The following table lists common error messages for the BROTHER MCF-L2827DW, their causes, and the actions to take to resolve them.
| Error Message | Cause | Action |
|---|---|---|
| 2-sided Disabled | The back cover or 2-sided tray is not closed/installed completely. | Close the back cover until it locks. Install the 2-sided tray firmly. |
| Cannot Detect | The drum unit or toner cartridge is not detected. | Remove and reinstall the toner and drum unit assembly. Ensure the toner cartridge is properly seated in the drum unit. |
| Cannot Print ## / Cannot Scan ## | The machine has a mechanical problem. | Transfer any faxes in memory. Turn the machine off, wait a few minutes, and turn it on again. If the problem persists, contact support. |
| Cartridge Error | The toner cartridge is not installed correctly. | Pull out the drum/toner assembly, remove the toner, and put it back in the drum unit. Reinstall the assembly in the machine. |
| Comm.Error | Poor telephone line quality caused a communication error. | Try sending the fax again or connect the machine to a different telephone line. |
| Cover is Open | The front cover, fuser cover, or ADF cover is not completely closed. | Open and then firmly close the cover indicated. |
| Disconnected | The other person or their fax machine stopped the call. | Try to send or receive again. |
| Document Jam | The document was not inserted correctly, was too long, or is jammed. | Remove the jammed paper from the ADF unit and clear any debris. Press Stop/Exit. |
| Drum ! | The corona wire on the drum unit needs to be cleaned. | Clean the corona wire on the drum unit. |
| No Caller ID | There is no incoming call history, or you have not subscribed to the Caller ID service. | If you want to use the Caller ID feature, call your telephone company. |
| No Paper T1 | The machine is out of paper, or paper is not loaded correctly. | Refill the paper tray. Ensure paper guides are correct and the tray is not overfilled. |
| No Response/Busy | The number you dialled does not answer or is busy. | Verify the number and try again. |
| Out of Memory | The machine’s memory is full. | For fax/copy: Press Start to send/copy scanned pages, or press Stop/Exit and wait for other operations to finish. For print: Reduce print resolution or clear faxes from memory. |
| Self-Diagnostic | The fuser unit has an issue. | Turn the machine off and on again. Leave the machine idle for 15 minutes. If the issue persists, contact support. |
| Wrong Toner | The installed toner cartridge is not correct for your machine. | Install a toner cartridge with the correct supply product code. |
How can I resolve printing problems with my BROTHER MCF-L2827DW?
If you are experiencing printing problems with your BROTHER MCF-L2827DW, consult the following suggestions:
| Difficulties | Suggestions |
|---|---|
| No printout |
Check that the machine is not in Power Off mode. Check that the correct printer driver is installed and selected. Check if the Status Monitor or control panel displays an error. Check that the machine is online and not set to “Use Printer Offline” in your computer’s settings. |
| The machine is not printing or has stopped printing. | Cancel the print job from the machine’s memory and try sending the print data again. |
| Headers or footers do not print. | There is an unprintable area on the top and bottom of the page. Adjust the top and bottom margins in your document to allow for this. |
| The machine prints garbled text. | Cancel the print job and clear it from the machine’s memory. Check the settings in your application to ensure they are compatible with your machine. |
| The machine prints some pages correctly, but others have missing text. | Check that the Brother printer driver is selected in your application’s Print window. Your machine may not be receiving all data; check the interface cable connection. |
| Cannot print on 1-sided or 2-sided. | Change the 2-sided option in the printer driver settings. You can do this temporarily for a single job or permanently by changing the default print settings. |
| Print speed is too slow. |
Reduce the print resolution in the printer driver. If you have enabled Quiet Mode, disable it. |
| The machine does not feed paper. |
Ensure paper in the tray is straight and not curled. Try removing the stack, turning it over, and reloading it. Fan the stack of paper well before loading. Reduce the amount of paper in the tray. Clean the paper pick-up rollers. |
| Print position is misaligned with preprinted objects. | Adjust the print position using the Print Position setting for each paper tray. |
How can I improve the print quality on my BROTHER MCF-L2827DW?
If you are experiencing print quality issues, follow these recommendations based on the problem you are seeing:
| Examples of poor print quality | Recommendation |
|---|---|
| Faint |
If the machine displays a “Replace Toner” status, install a new toner cartridge. Check the machine’s environment. High humidity or temperatures can cause this issue. Turn off Toner Save mode. Clean the drum unit and the corona wire. |
| Grey background |
Check the machine’s environment. High temperatures and humidity can increase background shading. Clean the drum unit. Replace the toner cartridge or drum unit if necessary. |
| Ghosting images |
Check the machine’s environment. Low humidity and temperatures can cause this issue. Select the appropriate media type in the printer driver. Clean the drum unit or replace it if damaged. |
| Toner specks |
Ensure the media type setting matches the paper you are using. Clean the drum unit. The toner or drum unit may be damaged and need replacement. |
| Hollow print |
Select “Thick Paper” mode in the printer driver or use thinner paper. Ensure the correct media type is selected on the machine. The drum unit may be damaged; replace it with a new one. |
| White lines across the page |
Select the appropriate media type. The problem may resolve itself after printing several blank pages. Clean the drum unit or replace it if damaged. |
| White spots on black text at 94 mm intervals |
Make 10-15 copies of a blank, white sheet of paper. If the problem persists, the drum unit may have foreign material (like glue from a label) stuck on it. Clean the drum unit. The drum unit may be damaged and need replacement. |
| Black toner marks across the page |
If using label sheets, glue may have stuck to the drum surface. Clean the drum unit. Clean the corona wire inside the drum unit by sliding the green tab. Ensure the tab is returned to the Home position (1). Wipe the scanner glass strip with a dry, lint-free cloth. |
| Image skewed |
Ensure the document is set correctly in the ADF or on the scanner glass. Make sure the paper is loaded correctly in the paper tray and the guides are set properly. |
| Wrinkles or creases |
Make sure paper is loaded correctly. Turn over the stack of paper in the tray or rotate it 180°. |
How to use the PDF below:
* Touchscreen: Swipe up/down with-in the PDF to scroll and pinch or spread with two fingers to zoom.
* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.
CLICK HERE TO DOWNLOAD BROTHER MCF-L2827DW (01) PDF DOCUMENT