HIKVISION DS-TMC403-E (01) PDF Document

When installing the HIKVISION DS-TMC403-E, please adhere to the following standards:

• Choose a horizontal installation floor.

• For pre-embedded cables, the conduit should be 50 mm above the ground to prevent water from entering the cable and causing a short circuit.

• When installing against a wall, at least 200mm of space should be reserved between the back cover and the wall to facilitate wiring and other operations.

• When installing the device, the fuselage needs to be turned sideways to align with the capture position.

• The capture position should be 3.5-5m away from the capture unit.

The camera needs to be fixed to the mounting surface with expansion screws using the following steps:

1. According to the general direction of the all-in-one chassis on the safety island, punch 3 holes in the safety island. The hole pattern consists of one central hole and two outer holes. The distance between the two outer holes is 130 ± 2mm. The horizontal distance from the central hole to the line connecting the outer holes is 52 ± 2mm. The horizontal distance from the central hole to each outer hole is 65 ± 2mm.

2. Use an impact drill to drill holes on the installation holes with a depth of about 120mm for the 3 racetrack holes at the bottom.

3. Insert the expansion bolts with a diameter of 12mm into the installation holes, and tighten the nuts to fix them.

The HIKVISION DS-TMC403-E is equipped with a special terminal block where all wiring needs to be completed.

Trigger Mode Wiring:

• IO trigger: The trigger device is connected to IN1 and G of the ALARM port.

Gate Control and Gate Signal Wiring:

• Control gate: Connect to the corresponding 1A1B2A2B terminals for the opening and closing of the gate.

• Remote control alarm signal of the gate: The output of the gate (remote control alarm) is connected to the camera ALARM IN1 and G.

After wiring is completed, configure the relevant functions in Device Configuration – Entrances and Exits – Entrance and Exit – Barrier Status – IO associated with the barrier.

The network interface of the device can be accessed from the reserved network port on the patch panel. Other network ports in the device are not allowed to be wired additionally.

After the firmware upgrade is successful, you will be prompted to restart. First, choose not to restart. Then, simply restore the device, restart it, and then re-configure the settings.

After this process, you should check the firmware version and make sure the Smart Module Status is Normal. This can be found under System -> System Settings -> Basic Information.

The HIKVISION DS-TMC403-E has the following trigger types:

• I/O coil: Trigger camera capture by external switch signal, coil, or radar.

• Video Detection: Trigger camera capture through pure video analysis.

• Radar mixed operation: Select this triggering method for radar mixed operation.

By default, the I/O Trigger Default Status is set to “Falling Edge”.

For radar hybrid configuration and wiring on the HIKVISION DS-TMC403-E, follow these steps:

• Select IO1 for the radar mixed forward radar. Connect IN1 and GND for the corresponding trigger radar.

• Select IO2 for the backward radar. Connect IN2 and GND for the corresponding logic radar.

Note that according to the trigger signal access selection, ALARM IN1 corresponds to IO1, and so on.

For the optimal recognition effect with the HIKVISION DS-TMC403-E, the license plate needs to be placed in the lower 1/3 of the center of the image. You can adjust the camera’s orientation by rotating the fuselage left and right, and adjust the internal up and down angle by adjusting the internal screws.

For license plate recognition, follow these guidelines for the HIKVISION DS-TMC403-E:

• The trigger recognition range of the capture camera is 3.5-5 meters. The best position is 4 meters (the distance between the trigger capture and the camera).

• The capture position of the capture camera is best at the lower 1/3 of the overall image.

• The pixel size of the plate character height should be between 25-30 pixels.

If the recognition trigger position is in the best state and the pixels are still not satisfied, you can adjust the pixel point and the clarity of the picture by adjusting the focus.

To configure the recognition area on your HIKVISION DS-TMC403-E:

• The identification area must be drawn according to the actual scene; it is forbidden to use the default area or doodle randomly.

• When taking pictures, the license plate and the front of the car must be inside the recognition area.

• The recognition area includes the track area before the snapshot; do not over-draw the irrelevant area, which will affect the recognition speed.

• The quadrilateral formed by lane line 1 and the right boundary line of the lane is the detection area.

• Trigger line: In coil mode, the trigger line is configured as the actual trigger position and inside the quadrilateral surrounded by lane lines. In video trigger mode, the trigger line is set at half of the quadrilateral formed by the lane lines and is guaranteed to be within the quadrilateral.

License Parameters

• License plate direction: Generally choose the front and back license plates. When the video triggers mixed traffic and needs to filter the tail license plate, select the forward license plate.

Supplement Light

• Control Constant Light by Brightness: The lower the brightness threshold, the easier the fill light is to light up. When the threshold is 0, the fill light is always on.

• Control Constant Light by Schedule: Enable it according to actual needs. It is recommended to enable it by schedule.

Vehicle Feature

• If you want to identify the car model, you need to open any feature parameter. After the car logo, sub-brand, and other information are checked, it can also be recognized. You can superimpose the relevant information on the character overlay to see it on the original snapshot.

You can adjust the following image parameters on the HIKVISION DS-TMC403-E:

General Parameters

• WDR: If the lights are too bright at night and the image is too explosive, WDR can be turned on to suppress the lights according to the time. Note: Turning on WDR will cause image noise to increase, so do not turn it on when it’s not necessary.

• Iris Type: If the image is whitish in strong light, select Manual for lens type.

• Enable license plate brightness compensation: This solves the problem of forward and backward lighting by suppressing excessive explosion when forward lighting.

Video Image Parameters

• Shutter Speed (us): If the image is too explosive at night, you can lower the shutter appropriately.

• Gain: If the image is too explosive at night, the gain can be appropriately reduced.

The following options are available for Entrances and Exits:

• Control mode: In platform control mode, the opening signal is sent by the platform. In camera control mode, the camera controls the gate opening based on vehicle information management.

• Keep Barrier Open for Following Vehicle: This is the anti-following function switch. The IO video detection mode is valid.

• Relay: Corresponds to the function type of the relay. Relay 1 corresponds to 1A-1B; Relay 2 corresponds to 2A-2B.

• Vehicle Information Management: This sets the vehicle release rule, which is valid in camera control mode.

• Remote Control Barrier Gate: You can use this function to check if the line connection between the camera and the barrier is normal.

1. Go to Network Parameters > Data Connection > HTTP Listening.

2. Select ‘Enable One’ if you are sending data to one server only. Select ‘Enable Two’ if you will also send the data to another server.

3. Set the preferred DNS Server to an address like 1.1.1.1 or 8.8.8.8 if you are using a host name for the server address.

4. Configure the Server IP, port, and Absolute Path (URL) on the camera webpage.

5. Select HTTP or HTTPS as requested by the receiving server (e.g., Zatpark). This camera supports sending ANPR messages by both HTTP and HTTPS.

6. Add the Server Address provided (e.g., anpr.zatpark.com).

7. Add the Port provided (e.g., 80).

8. Add the Absolute Path provided (e.g., /xxxx/xxxx/xxxx).

9. Set the Alarm Server Mode to the appropriate type (e.g., ZatPark).

10. Select the Uploading Picture Type:

– Big: complete image captured by the camera

– Small: license plate image cropped from the complete image

– All: both big and small images

– NotUpload: only upload the message, not images

1. To check if your HIKVISION DS-TMC403-E is configured correctly, go to Live View > Live Traffic Statistics > Continuous Capture.

2. Set the Capture Times to 1, and set the value of waiting time and interval as needed.

3. Click ‘Arming’. Once a license plate is recognized, it will be displayed in the Picture List, and the ANPR read will be sent to the configured HTTP server.

4. Alternatively, if no vehicle is passing by, you can click ‘Continuous Capture’. This will cause the HTTP server to receive Test Data with a license plate number of UNKNOWN.

You can also use TCP server emulation software to test if the camera is sending data correctly by receiving the ANPR data as an HTTP server.

You can reduce the data usage on your HIKVISION DS-TMC403-E by lowering the Capture Resolution (e.g., to 1920*1080) or reducing the Picture Size (e.g., to 512kb). It is recommended to set the picture size greater than 100kb if it is a 2MP camera, and 300kb if it is a 4MP camera. These settings can be found under Capture > Advanced > Image Encoding and Composition.

If your device is not sending data to the HTTP server, perform the following checks:

1. Check if the camera has reads locally. If the device does not have any reads locally, refer to the setup guide to configure the camera correctly.

2. Check if the network between the device and the Server is connected. You can do this by pinging the server address.

3. Check if you have set up the DNS server correctly and entered the correct details provided by the Server team. Note the difference between the server address and the absolute path.

4. If all of the above are correct and it is still not sending anything, try to set the server IP address instead of the domain name. For example, use an IP address like 35.246.65.96 instead of anpr.zatpark.com.

Normally, the HIKVISION DS-TMC403-E will always retry to send information to the HTTP Server. If information is not sent for a relatively long period, it could be due to a temporary network traffic jam.

To troubleshoot, you can:

1. Use Wireshark to listen to the traffic between the camera and the HTTP server. If you get a 500 Internal Server Error, contact the Server support team for help.

2. Lower the image quality (by reducing Capture Resolution or JPEG Picture Size) so that each piece of information will take less bandwidth.