VTECH CS6124-2 (01) PDF Document

Your VTECH CS6124-2 package contains the following items:

• 1 set for CS6120/CS6120-2/CS6124/CS6124-2/CS6124-21/CS6124-3/CS6124-31 (1 handset, 1 telephone base, 1 battery, 1 battery compartment cover, 1 telephone line cord, 1 power adapter)

• 1 set for CS6120-2/CS6124-2/CS6124-21/CS6124-3/CS6124-31 (1 or 2 chargers with power adapter installed, 1 or 2 extra handsets with battery and battery compartment cover)

• Abridged user’s manual

• Important safety information

1. IN USE light

• On when the telephone is in use, or when the answering system is answering an incoming call.

• Flashes when there is an incoming call, or when another telephone sharing the same line is in use.

• On when the telephone is in use or the answering system is answering a call.

2. /FIND HANDSET

• While the phone is idle, press to page all handsets.

3. Message window

• Flashes when there is a new answering system message.

4. Charging pole

5. DELETE

• Press to delete the message currently playing.

• Press twice to delete all old messages when the phone is not in use.

6. /SKIP

• Press to skip to the next message.

7. /PLAY/STOP

• Press to start or stop message playback.

8. VOL +/-

• During message playback, press to adjust the listening volume.

• When the phone is idle, press to adjust the base ringer volume.

9. /REPEAT

• Press to repeat a message.

• Press twice to play the previous message.

10. ANS ON/OFF

• Press to turn the built-in answering system on or off.

1. Handset earpiece

2. LCD display

3. MENU/SELECT

• Show the menu.

• While in the menu, press to select an item, or save an entry or setting.

4. VOL/CID

• Show caller ID history when the phone is not in use.

• Scroll up while in menus, the directory, or caller ID history.

• Move the cursor to the right when entering numbers or names.

• Increase the listening volume or ringer volume.

5. OFF/CANCEL

• Hang up a call.

• Return to the previous menu or idle mode without making changes.

• Delete digits while pre-dialing.

• Silence the ringer temporarily while the handset is ringing.

• Press and hold to erase the missed call indicator while the phone is not in use.

6. EQ/REDIAL

• Press repeatedly to view the last 10 numbers dialed.

• While on a call, press to adjust the audio quality to best suit your hearing.

7. CHARGE light

• On when the handset is charging in the telephone base or charger.

8. /SPEAKER

• Turn on or off the handset speakerphone.

9. FLASH

• Make or answer a call.

• Answer a call waiting call.

10. 1

• Press and hold to set or dial your voicemail number.

11. TONE

• Switch to tone dialing temporarily during a call.

12. MUTE/DELETE

• Mute the microphone during a call.

• Delete the displayed entry while in the directory, caller ID history, or redial list.

• Delete digits or characters when entering numbers or names.

• Silence the ringer temporarily while the handset is ringing.

13. Dialing keys (0-9, #)

14. INT/HOLD

• Press to put a call on hold.

• Press to start an intercom conversation or transfer a call (for multi-handset models only).

15. VOL/MUTE

• Decrease the listening volume or ringer volume.

• Scroll down while in menus, the directory, or caller ID history.

• Move the cursor to the left when entering numbers or names.

16. Microphone

You can choose to connect the telephone base for desktop usage or wall mounting.

1. Plug one end of the telephone line cord into the telephone jack on the bottom of the telephone base.

2. Plug the small end of the power adapter into the power jack on the bottom of the telephone base.

3. Route the cords through the slots.

4. Plug the large end of the power adapter into an electrical outlet not controlled by a wall switch.

5. Plug the other end of the telephone line cord into a telephone wall jack.

If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference.

1. Plug the power adapter and telephone line cord into the jacks on the telephone base through the holes on the wall mount bracket.

2. Position the telephone base with the wall mount holes facing downwards. Insert the extended tabs of the wall mount bracket into the slots on the back of the telephone base.

3. Push the telephone base downwards until it is securely in place.

4. Mount the telephone base on the wall by aligning the holes on the wall mount bracket with the standard wall plate and sliding the bracket down until it locks securely.

Install the battery:

1. Find the battery compartment on the back of the handset. Press on the cover and slide it downwards to open.

2. Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label.

3. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.

4. To close the compartment, slide the cover upwards until it clicks into place.

Charge the battery:

Once you have installed the battery, place the handset in the telephone base or charger to charge. For best performance, keep the handset in the telephone base or charger when not in use.

The battery is fully charged after 16 hours of continuous charging. It may take up to 24 hours for the battery to be fully charged during the first time installation or after a power outage.

Plug the power adapter into an electrical outlet that is not controlled by a wall switch.

After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time.

Charge the battery:

Charge the battery for 16 hours before use. You hear two beeps when the battery is low. The system does not allow you to make or answer a call when the battery needs charging.

Check for dial tone:

After the battery is charged, press /SPEAKER on the handset. You should hear a dial tone. If not, refer to the troubleshooting section.

Date and time:

Follow the steps outlined in the manual to set the date and time. This is important for the caller ID feature.

Ringer volume:

Make sure the ringer volume is not set to off. When the handset is not in use, press VOL/CID or VOL/MUTE to adjust the ringer volume.

Installation:

Make sure all telephone and power connections are properly installed. The telephone base should be placed near a telephone jack and a power outlet not controlled by a wall switch.

Telephone service:

This cordless telephone operates with the latest digital technology and is compatible with most telephone service providers. Some features, like call waiting and caller ID, require a subscription to the service.

Range:

The operating range of the cordless telephone is up to the maximum power allowed by the Federal Communications Commission (FCC). Even so, the handset can communicate with the base over only a certain distance, which can vary with the locations of the base, handset, the weather, and the layout of your home or office.

1. Press MENU/SELECT when the phone is not in use to enter the main menu.

2. Press VOL/CID or VOL/MUTE to scroll through menu items.

3. Press MENU/SELECT to select or save the indicated item.

4. To return to the previous menu, press OFF/CANCEL.

5. To return to idle mode, press and hold OFF/CANCEL.

The display language is preset to English. You can select English, Spanish, or French to be used in all screen displays.

1. Press MENU/SELECT when the handset is not in use.

2. Scroll to >Settings, then press MENU/SELECT.

3. Press MENU/SELECT again to select Language.

4. Scroll to English, Espanol, or Francais.

5. Press MENU/SELECT to save your setting.

Make sure you set the date and time including the year correctly; otherwise the answering system does not announce the correct day of the week for your recorded messages time stamp.

1. Press MENU/SELECT when the handset is not in use.

2. Scroll to >Set date/time and then press MENU/SELECT.

3. Use the dialing keys (0-9) to enter the month (MM), day (DD) and year (YY). Then press MENU/SELECT.

4. Use the dialing keys (0-9) to enter the hour (HH) and minute (MM). Then press VOL/CID or VOL/MUTE to choose AM or PM.

5. Press MENU/SELECT to save.

Handset Ringer Volume:

When the handset is not in use, press VOL/CID or VOL/MUTE to adjust the ringer volume. When the ringer is off, the ringer off icon is displayed.

Alternatively:

1. Press MENU/SELECT. Scroll to >Ringers, then press MENU/SELECT.

2. Press MENU/SELECT again to select Ringer volume.

3. Press VOL/CID or VOL/MUTE to sample each volume level.

4. Press MENU/SELECT to save.

Handset Ringer Tone:

1. Press MENU/SELECT. Scroll to >Ringers, then press MENU/SELECT.

2. Scroll to >Ringer tone, then press MENU/SELECT.

3. Press VOL/CID or VOL/MUTE to sample each ringer tone.

4. Press MENU/SELECT to save.

Telephone Base Ringer Volume:

When the telephone is idle, press VOL + or VOL – on the telephone base to adjust the ringer volume. You hear a sample of the ringer at the selected volume.

The handset is preset to beep with each key press.

1. Press MENU/SELECT when the handset is not in use.

2. Scroll to >Settings, then press MENU/SELECT.

3. Scroll to >Key tone, then press MENU/SELECT.

4. Press VOL/CID or VOL/MUTE to choose between On or Off.

5. Press MENU/SELECT to save.

If you dial 7 digits to make a local call, you can program your home area code so that when you receive a call from within your local area code, the telephone number is automatically stored as 7 digits in the caller ID log.

1. Press MENU/SELECT when the handset is not in use.

2. Scroll to >Settings, then press MENU/SELECT.

3. Scroll to >Home area code, then press MENU/SELECT.

4. Use the dialing keys to enter a 3-digit home area code.

5. Press MENU/SELECT to save.

The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone.

1. Press MENU/SELECT when the handset is not in use.

2. Scroll to >Settings, then press MENU/SELECT.

3. Scroll to >Dial mode, then press MENU/SELECT.

4. Press VOL/CID or VOL/MUTE to choose between Touch-tone or Pulse.

5. Press MENU/SELECT to save.

If you have pulse (rotary) service, you can switch from pulse to touch-tone dialing temporarily during a call by pressing TONE. The call is disconnected after you hang up and the telephone returns to pulse dial mode.

Make a call:

Press /SPEAKER or FLASH, then dial the telephone number.

OR

Dial the telephone number, then press /SPEAKER or FLASH.

Answer a call:

Press /SPEAKER, FLASH, or any of the dialing keys.

End a call:

Press OFF or return the handset to the telephone base or charger to end a call.

During a call, press /SPEAKER to switch between speakerphone and normal handset use. Press OFF or return the handset to the telephone base or charger to hang up.

During a call, press VOL/CID or VOL/MUTE to adjust the listening volume.

The mute function allows you to hear the other party but the other party cannot hear you.

1. During a call, press MUTE. The handset displays Muted.

2. Press MUTE again to resume the conversation. The handset displays Microphone on briefly.

1. During a call, press HOLD.

2. To release the call from hold, press FLASH.

If you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are already on a call.

• Press FLASH to put the current call on hold and take the new call.

• Press FLASH at any time to switch back and forth between calls.

This feature helps you find the misplaced system handsets.

To start paging:

• Press /FIND HANDSET on the telephone base when the phone is not in use. All idle system handsets ring and display ** Paging **.

To end paging:

• Press /SPEAKER, FLASH, /FIND HANDSET on the telephone base, or any dialing key on the handset.

OR

• Place the handset in the telephone base or charger.

Each handset stores the last five telephone numbers dialed (up to 32 digits). When there are already five entries, the oldest entry is deleted to make room for the new entry.

To review and dial a number from the redial list:

1. Press REDIAL when the handset is not in use.

2. Press VOL/CID, VOL/MUTE, or REDIAL repeatedly to browse the redial entry.

3. Press /SPEAKER or FLASH to dial the displayed number.

To delete a redial entry:

1. When the desired redial entry displays, press DELETE.

The directory can store up to 30 entries, which are shared by all handsets. Each entry may consist of a telephone number up to 32 digits, and a name up to 15 characters.

Add a directory entry:

1. Enter the number when the phone is not in use. Press MENU/SELECT.

OR

Press MENU/SELECT when the phone is not in use. Scroll to >Directory, then press MENU/SELECT. Scroll to >Add contact, then press MENU/SELECT.

2. Use the dialing keys to enter a number.

3. Press MENU/SELECT to move to the name.

4. Use the dialing keys to enter a name.

5. Press MENU/SELECT to store your new directory entry.

Find and dial an entry:

Entries are sorted alphabetically.

1. Press MENU/SELECT when the phone is not in use. Scroll to >Directory, then press MENU/SELECT.

2. Scroll to browse through the directory, or use the dialing keys to start a name search (press the key once for the first letter, twice for the second, etc.).

3. When the desired entry appears, press /SPEAKER or FLASH to dial.

Edit a directory entry:

1. When a directory entry is displayed, press MENU/SELECT.

2. Use the dialing keys to edit the number, then press MENU/SELECT.

3. Use the dialing keys to edit the name, then press MENU/SELECT.

Delete a directory entry:

1. When the desired directory entry appears, press DELETE.

2. When the handset displays Delete contact?, press MENU/SELECT.

This product supports caller ID services offered by most telephone service providers. The telephone stores caller ID information for the last 30 incoming calls.

Missed call indicator:

When you have missed calls, the NEW icon appears on the screen and the XX Missed calls message appears. Press and hold CANCEL to erase the missed call indicator.

Review the caller ID log:

1. Press CID when the handset is not in use.

2. Scroll to browse through the call log.

Dial a caller ID log entry:

When the desired caller ID entry is displayed, press /SPEAKER or FLASH.

Save a caller ID log entry to the directory:

1. When the desired caller ID entry is displayed, press MENU/SELECT.

2. If necessary, modify the number (press 1 repeatedly to add or remove 1 in front of the number), then press MENU/SELECT.

3. If necessary, edit the name, then press MENU/SELECT.

Delete a caller ID log entry:

When the desired caller ID entry is displayed, press DELETE. To delete all entries, press and hold DELETE.

You can turn the answering system on or off from the telephone base or a handset.

Using the telephone base:

Press ANS ON/OFF to turn the built-in answering system on or off. If the answering system is turned on, it announces, “Calls will be answered.” If it is turned off, it announces, “Calls will not be answered.”

Using a handset:

1. Press MENU/SELECT when the handset is not in use.

2. Scroll to >Answering sys, then press MENU/SELECT.

3. Press MENU/SELECT again to select Ans sys setup.

4. Scroll to >Answer ON/OFF and then press MENU/SELECT.

5. Press VOL/CID or VOL/MUTE to choose On or Off and then press MENU/SELECT.

The announcement is the greeting callers hear when calls are answered by the answering system. You can use the preset announcement or record your own. The announcement can be up to 90 seconds in length.

Record a new announcement:

1. Press MENU/SELECT when the handset is not in use.

2. Scroll to >Answering sys, then press MENU/SELECT.

3. Press MENU/SELECT again to select Ans sys setup.

4. Scroll to >Announcement, then press MENU/SELECT.

5. The handset announces, “To play, press 2. To record, press 7.” Press 7 to record.

6. Speak towards the handset to record your announcement. Press 5 to stop recording. The handset plays back the recorded announcement.

Play the current announcement:

1. Press MENU/SELECT when the handset is not in use.

2. Scroll to >Answering sys, then press MENU/SELECT.

3. Press MENU/SELECT again to select Ans sys setup.

4. Scroll to >Announcement, then press MENU/SELECT.

5. The handset announces, “To play, press 2. To record, press 7.” Press 2 to play the current announcement.

Delete your recorded announcement:

When your recorded announcement is playing, press 3. Your recorded announcement is deleted, and the system reverts to the default announcement: “Hello, please leave a message after the tone.”

To play messages with a handset:

1. Press MENU/SELECT when the handset is not in use.

2. Scroll to >Play messages and then press MENU/SELECT.

To play messages at the telephone base:

• Press /PLAY/STOP on the telephone base.

Options during playback on both handset and base:

• Press VOL/CID or VOL/MUTE (on handset) or VOL + or VOL – (on base) to adjust the listening volume.

• Press /SKIP (on base) or 6 (on handset) to skip to the next message.

• Press /REPEAT (on base) or 4 (on handset) to repeat the playing message.

• Press /REPEAT twice (on base) or 4 twice (on handset) to listen to the previous message.

• Press DELETE (on base) or DELETE (on handset) to delete the message.

• Press /PLAY/STOP (on base) or 5 (on handset) to stop playback.

• Press 8 (on handset) to call back the caller if the number is available.

To delete messages with a handset:

1. During message playback, press DELETE.

2. To delete all old messages, press MENU/SELECT. Scroll to >Answering sys. Press MENU/SELECT. Scroll to >Delete all old. Press MENU/SELECT. The handset shows Deleting… then No old messages.

To delete messages at the base:

1. During message playback, press DELETE.

2. To delete all old messages, press DELETE twice when the phone is not in use.

A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can use this preset code, or set your own.

1. Dial your telephone number from any touch-tone telephone.

2. When the system plays your announcement, enter the two-digit security code.

3. You can also enter one of the remote commands.

4. Hang up to end the call.

To set the remote access code:

1. Press MENU/SELECT. Scroll to >Answering sys. Press MENU/SELECT.

2. Scroll to >Ans sys setup. Press MENU/SELECT.

3. Scroll to >Remote code. Press MENU/SELECT.

4. Use the dialing keys to enter a two-digit number and press MENU/SELECT.

Your VTECH CS6124-2 has both a built-in answering system and it also supports voicemail service offered by your telephone service provider. To use your voicemail service, you have to subscribe to it from your provider.

The main differences between them are:

To use your voicemail service rather than the answering system, turn off the answering system. To use the answering system, set it to answer calls at least two rings earlier than your voicemail service is set to answer. For example, if your voicemail service answers after six rings, set your answering system to answer after four rings. Some providers may program the ring delay before your calls are transferred to voicemail, and this delay cannot be changed.

If you have retrieved your voicemail messages and the handset still displays the new voicemail indicators, turn them off by following these steps:

1. Press MENU/SELECT when the handset is not in use.

2. Scroll to >Settings, then press MENU/SELECT.

3. Scroll to >Voicemail, then press MENU/SELECT.

4. Press MENU/SELECT again to select Clr voicemail.

5. The screen shows Turn off indicator? Press MENU/SELECT to confirm.

If you want to add a new handset (purchased separately) or re-register a handset, follow the procedure below. The handset should be out of the telephone base or charger and show Not registered.

1. Press and hold /FIND HANDSET on the telephone base for about four seconds until the IN USE light turns on.

2. Then press the # (pound key) on the handset.

The handset shows Registering… Please wait. You hear a confirmation tone if the registration is successful. The registration process takes about 60 seconds to complete.

• Your telephone contains sophisticated electronic parts, so it must be treated with care.

• Avoid rough treatment. Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

• Avoid water. Do not let the handset get wet. It can be damaged if it falls in water.

• Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, use caution when using electrical appliances during storms.

• Clean your telephone with a soft cloth. Never use a strong cleaning agent or abrasive powder because this can damage the finish. Clean the charging contacts on the handset and telephone base each month with a pencil eraser or cloth.

• Make sure the power cord is securely plugged in.

• Make sure the battery connector is securely plugged into the handset.

• Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack.

• Charge the battery in the handset for at least 16 hours. For optimum daily performance, return the handset to the telephone base or charger when not in use.

• If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows Low battery. Refer to the battery indicators table for details.

• Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

• You may need to purchase a new battery.

If the handset is far from the telephone base, move it closer. It might be out of range. If the problem persists, try resetting the base by unplugging the power and plugging it back in. If that doesn’t work, you may need to re-register the handset. Follow the instructions to register a handset.

• First try all the suggestions for “My telephone does not work at all.”

• Make sure you have a dial tone before dialing.

• Eliminate any background noise. Mute the phone before dialing, or dial from a quieter room.

• If other phones in your home are working, the problem may be with your VTECH CS6124-2. Contact customer service.

• If you cannot get a dial tone, the issue may be with your telephone wiring or local service.

• Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone.

• The caller must be calling from an area that supports caller ID.

• Both your and the caller’s telephone service providers must use caller ID service equipment.

• If you subscribe to high-speed Internet service (DSL – digital subscriber line) through your telephone line, you must install a DSL filter between the telephone base and the telephone wall jack.

• Make sure that the built-in answering system is on (ANS ON icon is displayed on the screen).

• If toll saver is activated, the number of rings changes to two when you have new messages stored. To avoid this, set the number of rings to a fixed number.

• If the memory is full or the system is off, the system will answer after 10 rings.

• In some cases, the answering system is affected by the ringing system used by your telephone service provider. Set your answering system to answer after four rings (the default setting).

• If you have a voicemail service, it may be answering your calls before your answering system does. Change the number of rings on your answering system so that it answers at least two rings before your voicemail service.

• Make sure to enter your two-digit remote access code correctly.

• Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the telephone is not a touch-tone telephone and cannot activate the answering system.

• The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code.

• The answering system might be recording. Make sure that the answering system is off when you do not wish to record.

• If a caller leaves a very long message, part of it may be lost when the system disconnects the call after the preset recording time.

• If the memory on the answering system becomes full during a message, the system stops recording and disconnects the call.

• If the caller’s voice is very soft, the system may stop recording and disconnect the call.

• Frequency control: Crystal controlled PLL synthesizer

• Transmit frequency: 1921.536-1928.448 MHz

• Channels: 5

• Nominal effective range: Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.

• Power requirements:

– Handset: 2.4V Ni-MH battery

– Telephone base: 6V DC @ 400mA

– Charger: 6V AC @ 300mA

• Memory:

– Directory: 30 memory locations; up to 32 digits and 15 characters

– Caller ID log: 30 memory locations; up to 24 digits and 15 characters