VTECH CS5229-2 (01) PDF Document

The VTECH CS5229-2 package contains the following items:

• 1 set for CS5229

• 2 sets for CS5229-2

• 3 sets for CS5229-3

• 4 sets for CS5229-4

• 5 sets for CS5229-5

• 1 set for CS5229

• 2 sets for CS5229-2

• 3 sets for CS5229-3

• 4 sets for CS5229-4

• 5 sets for CS5229-5

To connect the telephone base for your VTECH CS5229-2, plug the telephone line cord into a telephone wall jack. If you have DSL high-speed Internet service, a DSL filter (not included) is required. The DSL filter must be plugged into the telephone wall jack.

To connect the charger for your VTECH CS5229-2, plug the power adapter into an electrical outlet not controlled by a wall switch.

Follow these steps to install the battery in your VTECH CS5229-2 handset:

1. Plug the battery connector securely into the socket.

2. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.

3. Slide the battery cover towards the center of the handset until it clicks into place.

To charge the battery on your VTECH CS5229-2, place the handset in the telephone base or charger. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 12 hours of continuous charging. The CHARGE light on the handset is on when charging.

To set the date and time on your VTECH CS5229-2, follow these steps:

1. When the handset prompts you to set date and time, press MENU/SELECT.

2. Enter the date (MM-DD-YY).

3. Enter the time (HH-MM).

4. Press SELECT to save.

This feature assists you with the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings, and set the message alert tone.

1. When the handset prompts to set up the answering system via voice guide, press SELECT.

2. Follow the voice guide to set up your answering system by inputting the designated numbers or recording the announcement.

If you accidentally set the LCD language to Spanish or French on your VTECH CS5229-2, press MENU and then enter *364# to change the handset LCD language back to English while the handset is not in use.

To make a call with your VTECH CS5229-2:

1. Press TALK or FLASH.

2. Enter the phone number.

To answer a call on your VTECH CS5229-2, press TALK or FLASH, or press any dialing key to answer.

To end a call on your VTECH CS5229-2, press OFF/CANCEL.

To use the speakerphone, press the Speakerphone button. To adjust the volume during a call, press the up or down volume keys.

The directory can store up to 50 entries, which are shared by all handsets. To add an entry to your VTECH CS5229-2:

1. Press MENU/SELECT.

2. Press SCROLL up or down to Directory, then press SELECT.

3. Press SELECT to choose Add a directory entry.

4. Enter the telephone number (up to 30 digits).

5. Press SELECT.

6. Enter the name (up to 15 characters).

7. Press SELECT.

To review the directory entries on your VTECH CS5229-2, press the up arrow key to browse the entries.

To delete a directory entry from your VTECH CS5229-2:

1. When your desired directory entry is displayed on the handset screen, press DELETE.

2. Press SELECT.

Follow these steps to save a caller ID log entry to the directory of your VTECH CS5229-2:

1. When the caller ID entry displays on the handset screen, press MENU/SELECT.

2. Press MENU/SELECT again when “To Directory” is displayed.

3. Edit the phone number if needed, then press SELECT.

4. Edit the name if needed, then press SELECT.

To review the caller ID log on your VTECH CS5229-2, press CID to browse the entries.

To dial a caller ID log entry from your VTECH CS5229-2:

1. When your desired caller ID entry is displayed on the handset screen, press TALK or the speakerphone button.

To delete a caller ID log entry from your VTECH CS5229-2:

1. When your desired caller ID entry is displayed on the handset screen, press DELETE.

To add a call block entry on your VTECH CS5229-2:

1. Press MENU/SELECT.

2. Scroll to Call block, then press SELECT.

3. Scroll to Block list, then press SELECT.

4. Press SELECT to choose Add new entry.

5. Enter the phone number you want to block (up to 30 digits), then press SELECT.

6. Enter a name (up to 15 characters), then press SELECT to save.

To review the call block list on your VTECH CS5229-2:

1. Press MENU/SELECT.

2. Scroll to Call block, then press SELECT.

3. Press SELECT to choose Block list.

4. Press SELECT to choose Review.

5. Scroll through the entries.

To delete an entry from the call block list on your VTECH CS5229-2:

1. Review and find the desired entry in the block list.

2. When the desired entry displays, press DELETE.

3. Press SELECT to confirm.

To unblock a number on your VTECH CS5229-2:

1. Press MENU/SELECT.

2. Scroll to Call block and press SELECT.

3. Press SELECT to choose Block list.

4. Press SELECT to choose Review.

5. Scroll to the desired entry and press DELETE.

6. Press SELECT to confirm.

Your VTECH CS5229-2 telephone has a built-in answering system and also supports voicemail service offered by your telephone service provider. You can use one or the other. Here are the main differences:

To turn the answering system on or off on the telephone base of your VTECH CS5229-2, press the ANS ON button. When the answering system is on, the handset shows ANS ON.

To turn it on or off from the handset:

1. Press MENU/SELECT.

2. Scroll to Answering sys and press SELECT.

3. Scroll to Ans sys setup and press SELECT.

4. Scroll to Answer on/off and press SELECT.

5. Scroll to On or Off and press SELECT.

You can set your VTECH CS5229-2 answering system to answer an incoming call after 2, 3, 4, 5, or 6 rings. To set the number of rings:

1. Press MENU/SELECT.

2. Scroll to Answering sys and press SELECT.

3. Scroll to Ans sys setup and press SELECT.

4. Scroll to # of rings and press SELECT.

5. Scroll to choose among 2, 3, 4, 5, or 6, then press SELECT.

To play messages on the telephone base of your VTECH CS5229-2, press the PLAY/STOP button.

To play messages on the handset of your VTECH CS5229-2:

1. Press MENU/SELECT.

2. Scroll to Play messages and press SELECT.

While listening to messages on your VTECH CS5229-2, you can use the following controls:

• To skip a message, press SKIP or 6.

• To repeat the playing message, press REPEAT or 4.

• To play the previous message, press REPEAT twice or 4 twice.

• To delete all messages on the telephone base, press and hold DELETE when the phone is not in use.

If you are in Canada, you can set the voice prompt language to English or French for your VTECH CS5229-2.

1. Press MENU/SELECT.

2. Scroll to Answering sys and press SELECT.

3. Scroll to Ans sys setup and press SELECT.

4. Scroll to Voice language and press SELECT.

5. Scroll to English or French and press SELECT.

If your VTECH CS5229-2 telephone does not work, try the following solutions:

• Make sure the power cord is securely plugged in.

• Make sure the battery connector is securely plugged into the cordless handset.

• Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack.

• Charge the battery in the cordless handset for at least 12 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.

• If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows ‘Low battery’.

• Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

• You may need to purchase a new battery.

If you cannot hear a dial tone on your VTECH CS5229-2, try these suggestions:

• Try the troubleshooting suggestions listed in the “My telephone doesn’t work at all” section.

• Move the cordless handset closer to the telephone base. You might have moved out of range.

• If you have other telephone devices plugged into the same telephone jack, try disconnecting them. If that solves the problem, there may be an issue with one of the other devices.

• If your VTECH CS5229-2 is connected with a DSL telephone line, make sure you have a DSL filter plugged into the telephone wall jack. Contact your DSL service provider for a DSL filter.

• Your telephone line cord might be defective. Try installing a new telephone line cord.

• If the previous suggestions do not work, disconnect the telephone base from the telephone jack and connect a different telephone. If there is no dial tone on that telephone either, the problem is in your wiring or telephone service. Contact your telephone service provider.

If you cannot dial out on your VTECH CS5229-2, please try the following:

• Try the troubleshooting steps in the “My telephone doesn’t work at all” section.

• Make sure you have a dial tone before dialing.

• Eliminate any background noise. Noise from a television, radio or other appliance may cause the phone to not dial out properly.

• If you have other phones plugged into the same jack, check if any of them are in use.

• Make sure you set the dial mode to the correct setting (pulse dialing or tone dialing) for the service in your area.

• Disconnect all other telephone devices and try dialing again.

If your VTECH CS5229-2 handset does not ring, check the following:

• Make sure that the ringer is not turned off. Refer to the handset ringer volume section in the user’s manual.

• Make sure the telephone line cord is plugged in securely.

• The cordless handset may be too far from the telephone base.

• Charge the battery in the cordless handset for at least 12 hours.

• You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of them.

• Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider.

If you cannot hear the other party during a call on your VTECH CS5229-2:

• Move the cordless handset closer to the telephone base.

• Check the listening volume and increase it if necessary.

• Try installing your telephone base in a different location.

If your VTECH CS5229-2 handset cuts out during a call:

• Move the cordless handset closer to the telephone base.

• Do not install the telephone base near a microwave oven or on the same electrical circuit.

• Relocate your telephone base to a new location. Raise the telephone base.

• If you subscribe to a high-speed Internet service (DSL) through your telephone line, you must install a DSL filter between the telephone base and the telephone wall jack.

If you experience static or interference on your VTECH CS5229-2:

• Your handset may be out of range. Move it closer to the telephone base.

• Make sure your telephone is not plugged into the same electrical outlet with a television, VCR, or other appliance.

• Do not install your telephone near a microwave oven.

• Move your telephone to a new location, away from the mentioned sources of interference.

• If your phone is connected with a DSL line, ensure a DSL filter is installed.

• Appliances connected to the same circuit as your phone base can cause interference.

• If the problem persists after trying the above, disconnect the base and check with a different phone. If the static is still present, the issue might be with your wiring or service.

If you hear other calls while using your VTECH CS5229-2, disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in your wiring or telephone service.

If your VTECH CS5229-2 is not charging, check the following:

• Make sure the power cord is plugged in correctly and securely.

• Make sure the battery is installed correctly in the handset.

• Unplug the electrical power to the base. Wait for 15 seconds, then plug it back in. Allow up to one minute for the handset and base to reset.

• Clean the charging contacts on the handset and base each month with a pencil eraser or cloth.

• The battery may be depleted. Refer to the battery replacement instructions in the user’s manual.

If the handset screen shows “No line,” and you cannot get a dial tone, try the following:

• Make sure the telephone line cord is plugged in securely.

• Unplug the telephone line cord from your telephone and connect it to another telephone. If there is no dial tone on the other telephone, then your telephone line cord may be defective.

For the caller ID feature to work on your VTECH CS5229-2, you must subscribe to caller ID service from your telephone service provider. Also, the caller and called parties’ phones must be in areas that offer caller ID service, and both telephone service providers must use compatible equipment.

If the VTECH CS5229-2 handset does not display the caller’s name, it could be because the caller’s name is not in your directory. Make sure you add the caller to your directory with the correct name and number.

If you cannot retrieve voicemail messages, it’s because voicemail is a feature of your telephone service and not your VTECH CS5229-2 telephone. To use it, you must subscribe to the service. Contact your telephone service provider for more information on how to access your voicemail.

If the answering system on your VTECH CS5229-2 does not answer after the set number of rings:

• Make sure the answering system is on.

• If toll saver is selected, the number of rings changes to two when you have new messages stored. Make sure you have checked your messages.

• If the memory is full or the system is off, the system will answer after 10 rings.

• In some cases, the answering system is affected by the ringing system used by your telephone service provider. You may need to set the number of rings to a higher setting.

If the answering system on your VTECH CS5229-2 is not recording messages:

• Make sure the answering system is turned on.

• When the answering machine memory is full, it will not record new messages until some old messages are deleted.

• If the caller hangs up before the answering system has finished the announcement, their message will not be recorded.

If you use a nontraditional telephone service (like VoIP) with your VTECH CS5229-2:

• Your telephone might not be compatible with this type of service.

• Your Internet service or router might be preventing the telephone from working. Contact your Internet service provider for more information.

Privacy may not be ensured when using your VTECH CS5229-2. Communications may be intercepted by other radio equipment. To protect your privacy, you should select a location for the telephone base where it is not easy for others to intercept your calls.

Some cordless telephones, including the VTECH CS5229-2, operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.

The operating range of your VTECH CS5229-2 may vary depending on the environmental conditions and the limitations of its construction. The normal operating range is up to 1000 feet. Any obstruction between the handset and the telephone base will reduce the range significantly.