VTECH CS6124 (01) PDF Document

1 – Handset earpiece

2 – LCD display

3 – MENU/SELECT

• Show the menu.

• While in the menu, press to select an item, or save an entry or setting.

4 – ▼CID/VOLUME

• Show caller ID entry when the phone is not in use.

• Scroll down while in a menu, or in the directory, caller ID log or redial list.

• Press to decrease the listening volume when on a call, or decrease the message playback volume.

• Move the cursor to the left when entering names or numbers.

5 – TONE★

• Press to switch to tone dialing temporarily during a call if you have pulse service.

6 – MUTE/DELETE

• Mute the microphone during a call.

• Delete the displayed entry while in the directory, caller ID log or redial list.

• Delete digits or characters when entering numbers or names.

7 – Microphone

8 – Charging pole

9 – ►/SKIP/REPEAT

• Press to move to the previous message.

10 – OFF/CANCEL

• Hang up a call.

• Press to return to the previous menu or idle mode without making changes.

• Press and hold to erase the missed call indicator while the handset is not in use.

• Press and hold to put the handset in idle mode.

11 – ►/PLAY/STOP

• Press to play messages.

• Press to stop playing messages.

12 – ▲/VOLUME

• Adjust the listening or ringer volume.

• Move the cursor to the right when entering names or numbers.

13 – ON/FLASH

• Make or answer a call.

• Press to answer a second incoming call, or to transfer a call when you hear a call waiting alert.

• On when the telephone is in use or the answering system is answering a call.

14 – REDIAL/PAUSE

• Press to review the redial list.

• Press and hold to insert a dialing pause while entering telephone numbers.

15 – INT

• Press to start an intercom conversation or transfer a call.

16 – SPEAKER

• Press to turn on the handset speakerphone to make or answer a call.

• Press to switch between the speakerphone and the handset earpiece during a call.

17 – #

• Press to show other dialing options when reviewing a caller ID log entry.

18 – Battery compartment cover

1 – IN USE light

• On when the handset is in use, or when the answering system is answering an incoming call.

• Flashes when there is an incoming call, or another telephone sharing the same line is in use.

• On when the telephone is in use or the answering system is answering a call.

2 – Message counter

• Shows the number of messages.

3 – ◄◄/REPEAT

• Press to repeat a message.

• Press twice to play the previous message.

4 – FIND HANDSET

• Press to page all handsets.

5 – Answering system on/off light

• On when the answering system is on.

6 – DELETE

• Press to delete the message currently playing.

• Press twice to delete all old messages.

7 – ►/PLAY/STOP

• Press to play messages.

• Press to stop playing messages.

8 – ►►/SKIP

• Press to skip a message.

9 – VOL ▲ / VOL ▼

• Press to adjust the message playback volume.

• Press to adjust the telephone base ringer volume.

You can choose to connect the telephone base for tabletop use or for wall mounting.

Notes:

• Use only the adapters provided.

• Make sure the electrical outlets are not controlled by wall switches.

• The adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

To connect the telephone base:

1. Plug the telephone line cord into the telephone jack and the power adapter into the electrical outlet.

2. Route the cords through the slots.

1. Plug the telephone line cord into the telephone base. If you use a DSL filter, plug the other end of the telephone line into the filter. Route the telephone line cord (or DSL filter) through the telephone line cord slot.

2. Position the telephone base against the wall and then slide it down on the mounting studs until it locks into place.

Install the battery

Install the battery, as shown below.

NOTES

• Use only the supplied battery.

• Charge the battery provided with this product in accordance with the instructions and limitations specified in this manual.

• If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage.

1. If the battery compartment cover is on, press on the indentation and slide it to remove.

2. Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label.

3. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.

4. Align the cover flat against the battery compartment, then slide it upwards until it clicks into place.

Once you have installed the battery, the handset will give an alert tone and display the battery status (see table below).

For best performance, keep the handset in the telephone base or charger when not in use.

The battery is fully charged after 16 hours of continuous charging.

If you place the handset in the telephone base or charger without plugging in the battery, the display shows NO BATTERY.

Change the battery

To purchase a replacement battery, please visit our website and call our customer services.

After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time.

Charge the battery

Place the handset in the charger for charging.

Once you have installed the battery, the LCD indicates the battery status. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 16 hours of continuous charging.

Check for dial tone

After the battery is charged, press ON/FLASH. If you hear a dial tone, the installation is successful.

If you do not hear a dial tone:

• Make sure the installation procedures described in the user’s manual are done correctly.

• It may be a wiring problem. If you have changed your telephone service to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your service provider for more information.

Operating range

This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance – which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office.

When the handset is out of range, the handset displays Out of range or no pwr at base.

If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press ON. Move closer to the telephone base, then press ON to answer the call.

If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base.

1. Press MENU when the phone is not in use.

2. Press ▼ or ▲ to scroll to the desired feature menu.

3. Press SELECT.

To return to the previous menu, press CANCEL.

To return to idle mode, press and hold CANCEL.

The LCD display language is preset to English. You can select English, French, or Spanish to be used in all screen displays.

1. Press MENU when the handset is not in use.

2. Scroll to Settings, then press SELECT twice.

3. Scroll to choose the desired language and press SELECT.

4. You hear a confirmation tone.

Make sure the date and time is set to have the correct caller ID information.

1. Press MENU when the handset is not in use.

2. Scroll to Set date/time and then press SELECT.

3. Use the dialing keys (0-9) to enter the month (MM), day (DD) and year (YY). Then press SELECT.

4. Use the dialing keys (0-9) to enter the hour (HH) and minute (MM). Then press ▼ or ▲ to choose AM or PM.

5. Press SELECT to save.

If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. The year must be set so that the day of the week can be calculated from the caller ID information. You can turn off the date and time synchronization. Follow the steps in Set date and time. After step 3, you see Set auto clock?. Press ▼ or ▲ to select Off then press SELECT.

Set handset ringer volume

You can set the ringer volume level to one of six levels or turn the ringer off. When the ringer is off, the ringer off icon appears on the screen.

1. Press MENU when the handset is not in use.

2. Scroll to Ringers and then press SELECT twice.

3. Press ▼ or ▲ to sample each ringer volume level.

4. Press SELECT to save your preference.

Note: If the ringer volume is set to off, that handset is silenced for all incoming calls. When the ringer is off, the handset still plays the paging tone when you press FIND HANDSET on the telephone base.

Set telephone base ringer volume

Press VOL ▲ or VOL ▼ on the telephone base to adjust the ringer volume when the phone is not in use. When you set the ringer volume to zero, the base ringer is off and the system announces, “Base ringer is off.”

You can choose from different ringer tones for each handset.

1. Press MENU when the handset is not in use.

2. Scroll to Ringers and then press SELECT.

3. Scroll to Ringer tone and then press SELECT.

4. Press ▼ or ▲ to sample each ringer tone.

5. Press SELECT to save your preference.

Make a call

1. Press ON/FLASH or SPEAKER and then dial the telephone number.

OR

1. Dial the number first, then press ON/FLASH or SPEAKER.

Answer a call

Press ON/FLASH, SPEAKER, or any of the dialing keys.

End a call

Press OFF or put the handset back in the telephone base or the charger.

Volume

During a call, press ▲/VOL or ▼/VOL to adjust the listening volume.

Mute

The mute function allows you to hear the other party but the other party cannot hear you.

1. During a call, press MUTE. The handset displays Muted.

2. Press MUTE again to resume the conversation. The handset briefly displays Microphone on.

A handset can join a call in progress. All parties can share the conversation.

When a handset is already on a call, press ON/FLASH or SPEAKER on another system handset to join the call.

To exit the call, press OFF on the handset or place it in the telephone base or charger. The call continues on the other handset until all parties hang up.

If you subscribe to call waiting service from your telephone service provider, you hear an alert tone if someone calls while you are already on a call.

• Press FLASH to put the current call on hold and take the new call.

• Press FLASH at any time to switch back and forth between calls.

Each handset stores the last five telephone numbers dialed. When there are already five entries, the oldest entry is deleted to make room for the new entry.

Review a redial list entry

1. Press REDIAL when the handset is not in use.

2. Press ▼ or ▲, or REDIAL repeatedly to browse to the desired redial entry.

Dial a redial entry

Press ON/FLASH or SPEAKER.

Delete a redial entry

When the desired redial entry displays, press DELETE.

Use this feature to find all system handsets.

To start paging:

• Press FIND HANDSET on the telephone base when the phone is not in use. All idle system handsets ring.

To end paging:

• Press FIND HANDSET on the telephone base again.

• Press ON/FLASH, SPEAKER, or any dialing key on the handset.

• Place the handset in the telephone base or charger.

The directory can store up to 30 entries, which are shared by all handsets. Each entry may consist of a telephone number up to 30 digits, and a name up to 15 characters.

Add a directory entry:

1. Enter the number when the phone is not in use. Press MENU.

2. Press SELECT twice to choose Add to directory.

3. Edit the number if necessary. Press SELECT.

4. Use the dialing keys to add a name. Press SELECT.

Review a directory entry:

1. Press ▼ when the phone is not in use.

2. Scroll to browse through the directory, or use the dialing keys to start a name search.

Delete a directory entry:

1. Search for the desired entry in the directory.

2. When the handset displays Delete contact?, press SELECT.

Edit a directory entry:

1. Search for the desired entry in the directory. Press SELECT.

2. When the handset displays the name, then use the dialing keys to edit the name, then press SELECT.

3. Use the dialing keys to edit the number, then press SELECT.

Dial a directory entry:

When the desired directory entry appears, press ON.

If you subscribe to caller ID service, information about each caller appears after the first or second ring. The caller ID log stores up to 30 entries. If the telephone number has more than 15 digits, only the last 15 digits appear. If the name has more than 15 characters, only the first 15 characters are shown and saved in the caller ID log.

Review a caller ID log entry:

1. Press ▼ when the handset is not in use.

2. Scroll to browse through the caller ID log.

Dial a call log entry:

When the desired call log entry is on the screen, press ON/FLASH.

Save a caller ID log entry to the directory:

1. Search for the desired caller ID log entry. Press SELECT.

2. Use the dialing keys to modify the number, if necessary. Then press SELECT.

3. Use the dialing keys to modify the name, if necessary. Then press SELECT.

Delete the call log entries:

1. Search for the desired caller ID log entry and then press DELETE.

2. To delete all caller ID log entries:

• Press MENU when the phone is not in use.

• Scroll to Caller ID log and then press SELECT.

• Scroll to Delete all and then press SELECT.

When a handset is in idle mode and has new or missed calls, its screen shows XX Missed calls.

All new and missed entries are counted as missed calls. Each time you review a new caller ID log entry (indicated by NEW on the screen), the missed calls message goes away. When there is a new unanswered call, the missed calls message displays again. If you do not want to review the missed calls one by one, press and hold OFF/CANCEL on the idle handset to erase the missed call indicator.

You can set the handset to beep with each key press.

1. Press MENU when the handset is not in use.

2. Scroll to Settings and then press SELECT.

3. Scroll to Key tone and then press SELECT.

4. Press ▼ or ▲ to choose from On or Off.

5. Press SELECT to save.

Your VTECH CS6124 has a built-in answering system, but you may also subscribe to voicemail service from your telephone service provider. The following table shows the differences between them.

The answering system can record and store up to 99 messages. Each message can be up to three minutes in length. The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics.

Turn the answering system on or off

The answering system must be turned on to answer and record messages.

• Press ANS ON/OFF on the telephone base to turn the built-in answering system on or off.

Set number of rings

You can set the answering system to answer an incoming call after two, four, or six rings. You can also select toll saver, which is an economic feature. The number of rings is two when you have new messages, and four when you have no new messages.

1. Press MENU when the handset is not in use.

2. Scroll to Answering sys and then press SELECT.

3. Scroll to Ans sys setup and then press SELECT.

4. Press ▼ or ▲ to choose # of rings and then press SELECT.

5. Press ▼ or ▲ to choose 2, 4, 6 or Toll saver and then press SELECT.

Set recording time

You can set the recording time for each incoming message.

1. Press MENU when the phone is not in use.

2. Scroll to Answering sys and then press SELECT.

3. Scroll to Ans sys setup and then press SELECT.

4. Press ▼ or ▲ to choose Recording time and press SELECT.

5. Press ▼ or ▲ to choose 3 minutes, 2 minutes or 1 minute and press SELECT.

The announcement is the greeting callers hear when calls are answered by the answering system. The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or record your own.

Record your own announcement

The announcement can be up to 90 seconds in length.

1. Press MENU when the handset is not in use.

2. Scroll to Answering sys and then press SELECT twice.

3. The handset announces, “To play, press 2. To record, press 7.” Press 7 to record.

4. The handset announces, “Record after the tone. Press 5 when you are done.” After the tone, speak towards the handset microphone.

5. Press 5 when done.

Play the announcement

1. Press MENU when the phone is not in use.

2. Scroll to Answering sys and then press SELECT twice.

3. The handset announces, “To play, press 2. To record, press 7.” Then press 2 to play the current announcement.

Delete your announcement

1. Press MENU when the phone is not in use.

2. Scroll to Answering sys and then press SELECT twice.

3. While the announcement plays, press DELETE. The system announces “Announcement deleted.” After your recorded announcement is deleted, your answering system answers calls with the preset announcement.

Message playback at the telephone base:

• Press ►/PLAY when the telephone base is not in use.

Playback options:

• Press VOL ▲ or VOL ▼ to adjust the listening volume.

• Press ►►/SKIP to skip to the next message.

• Press ◄◄/REPEAT to repeat the playing message. Press ◄◄/REPEAT twice to listen to the previous message.

• Press DELETE to delete the playing message.

• Press ►/STOP to stop the playback.

Message playback with a handset:

1. Press MENU when the handset is not in use.

2. Scroll to Answering sys and press SELECT.

3. Press SELECT again to select Play messages.

Playback options on handset:

• Press ▲/VOL or ▼/VOL to adjust the listening volume.

• Press ►/SKIP to skip to the next message.

• Press ◄/REPEAT to repeat the playing message. Press ◄/REPEAT twice to listen to the previous message.

• Press DELETE to delete the playing message.

• Press OFF to stop the playback.

Delete all old messages:

You can only delete old messages (reviewed). You cannot delete new messages until you review them. You cannot retrieve deleted messages.

• At the telephone base: Press DELETE twice when the phone is not in use.

• With a handset: Press MENU then scroll to Answering sys. Press SELECT. Scroll to Delete all old and press SELECT twice.

Call screening and call intercept:

• Call screening at the base: When the answering system and call screening are on, the announcement and the incoming message broadcast at the telephone base when a call is answered by the answering system. Options: Press VOL ▲ or VOL ▼ to adjust the call screening volume. Press ►/PLAY/STOP to temporarily silence the call screening.

• Call screening at the handset: If the answering system and call screening are on, the announcement and incoming message broadcast at the handset. Options: Press ▲/VOL or ▼/VOL to adjust call screening volume. Press OFF to temporarily silence call screening.

• Call intercept: While a message is being recorded, press ON/FLASH on the handset to stop recording and speak to the caller.

A two-digit security code is required to access the answering system remotely from any touchtone telephone. The preset code is 19. You can use this preset code, or set your own.

1. Dial your telephone number from any touch-tone telephone.

2. When the system plays your announcement, enter the two-digit security code.

3. You can also enter the following remote commands:

4. Hang up to end the call.

Retrieve voicemail from telephone service

Voicemail is a feature available from most telephone service providers. It may be included with your service, or may be optional. Fees may apply.

To retrieve your voicemail, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to configure your voicemail settings and listen to messages.

Turn off the new voicemail indicators

After you have listened to all new voicemail messages, the indicators on the handsets turn off automatically.

Use this feature when the telephone indicates that there is new voicemail but there are none. For example, when you have accessed your voicemail from a different telephone line while away from home. This feature only turns off the displayed New voicemail message and the icon; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.

1. Press MENU when the handset is not in use.

2. Scroll to Settings and then press SELECT.

3. Scroll to Voicemail and then press SELECT.

4. Press SELECT again to select Clear Voicemail.

You may need to deregister your handsets if:

• You have five registered handsets and need to replace a handset.

• You wish to change the designated handset number of your registered handsets.

Register a handset to the telephone base

1. Press and hold FIND HANDSET on the telephone base for about four seconds until the IN USE light turns on.

2. Then press # (pound key) on the handset. The handset shows Registering…. You hear a confirmation tone if the registration is successful.

The registration process takes about 60 seconds to complete.

Deregister all handsets from the telephone base

1. Press and hold FIND HANDSET on the telephone base for about 10 seconds until the IN USE light on the telephone base turns on and starts to flash. Then release FIND HANDSET.

2. Immediately press FIND HANDSET again. You must press FIND HANDSET while the IN USE light is still flashing. The IN USE light flashes for approximately seven seconds. If the light stops flashing, start again with step 1 above.

3. All handsets show To register HS… see manual and you hear a confirmation tone when the deregistration process completes.

Taking care of your telephone

Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment

Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water

Your telephone can be damaged if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.

Electrical storms

Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, use caution when using electrical appliances during storms.

Cleaning your telephone

Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.

• Make sure the power cord is securely plugged in.

• Make sure that the battery connector is securely plugged into the handset.

• Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack.

• Charge the battery in the handset for at least 16 hours. For optimum daily performance, return the handset to the telephone base or charger when not in use.

• If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows Low battery. Refer to the battery table in the PDF for details.

• Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

• You may need to purchase a new battery.

• First try all the suggestions mentioned for the phone not working at all.

• If the previous suggestions do not work, disconnect the telephone line cord from your telephone and connect the telephone line cord to another telephone.

• If there is no dial tone on that other telephone either, your telephone line cord may be defective. Try installing a new telephone line cord.

• If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Contact your telephone service provider.

• If you have changed your telephone service to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your service provider for more information.

• First try all the suggestions for not being able to get a dial tone.

• Make sure you have a dial tone before dialing.

• The handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.

• If you have subscribed to a non-traditional telephone service (such as a VoIP service) and other telephones in your home are having the same problem, contact your telephone service provider.

• Make sure that the charging cord is plugged in correctly and securely.

• Make sure that the battery connector is securely plugged into the handset.

• Clean the handset and telephone base charging contacts each month with a pencil eraser or cloth.

• The battery may be depleted. Refer to the battery table for details.

• You may need to purchase a new battery.

• The handset may be out of range. Move it closer to the telephone base.

• If you subscribe to high-speed Internet service (DSL – digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.

• Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another circuit.

• Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

• If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, re-locate your telephone or modem farther apart from one another, or use a different surge protector.

• The location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within your home or office, away from walls or other obstructions. In many environments, elevating the telephone base improves overall performance.

• If other telephones in your home are having the same problem, contact your telephone service provider (this may be a wiring problem).

• Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone.

• The caller must be calling from an area that supports caller ID.

• Both your and the caller’s telephone service providers must use caller ID compatible equipment.

• If you subscribe to high-speed Internet service (DSL), you must install a DSL filter between the telephone line cord and the telephone wall jack.

• The handset may be out of range. Move it closer to the telephone base.

• Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.

• Reset your telephone base. Unplug the base’s electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and the telephone base to reset.

• Other electronic products can cause interference with your cordless telephone. Try installing your telephone as far away as possible from these electronic devices.

• Make sure the answering system is on.

• When the answering system is on and a call arrives, the number of messages will flash on the message window. If it does not, the answering system is not on. Press the ANS ON button to turn it on.

• The answering system memory may be full. When the memory is full, the answering system announces, “Memory is full,” before the announcement. Some old messages will be deleted automatically to make way for new messages. You can delete some old messages to make space for more messages.

• The caller leaves a very short message (less than two seconds). The answering system will not record messages that are too short.

• A caller leaves a very long message. The answering system disconnects the call when the set time expires.