ROBOROCK SAROS 10 (01) PDF DOCUMENT

Please adhere to the following safety warnings when using the Roborock Saros 10:

• For use only with roborock EWFD32LRR or EWFD33LRR docking station.

• The product must be switched off and the plug must be removed from the socket outlet when not in use, before cleaning or maintaining the product.

• Connect to a properly grounded outlet only. See Grounding Instructions.

• The docking station can only be used to charge the robotic vacuum cleaner equipped with a 14.4 V/6400 mAh (TYP) lithium-ion battery.

Please observe the following cautions for the safe operation of your Roborock Saros 10:

• Only use the product in accordance with the User Manual. Any loss or damage caused by improper use will be borne by the user.

• Do not allow to be used as a toy. Close attention is necessary when used by or near children.

• Do not rinse the robot and the dock.

• Do not use the product to clean hard or sharp objects (such as decoration wastes, glass, and nails) to avoid scratching the robot, the dock or the floor.

• Ensure the dustbin, washable filter, dust bag, side brush, mop cloths, main brushes, and main brush cover are installed before cleaning.

• Do not sit or stand on the robot or dock.

• To prevent corrosion or damage, do not use any disinfectant and only use cleaning solution recommended by Roborock.

• Do not put any low objects (such as shoes, mats) near raised areas like stairs. Otherwise, the robot may fall down due to malfunctional sensors.

• To prevent water damage, make sure that the floor where the robot operates is free of water.

• Do not operate the product in a room where an infant or child is sleeping.

• Before use, move sundries like wires and unstable, fragile, precious, or dangerous items from the floor to prevent them from being pulled by the robot, causing injury or property damage.

• Keep hair, loose clothing, fingers, and all body parts of people and pets away from seams, openings, and moving parts.

• Do not carry the robot by its vertical bumper, magnetic top cover, side brush, or bumper. Do not move the dock by lifting the dock base, water tank handles, dock cover, or dust container door.

• Place the dock on a hard, flat floor. Keep the dock, robot, and power cord away from fire and heat sources like a heating radiator. Avoid humid and narrow spaces or locations where the robot may be suspended in the air.

• This product can be used by children aged 8 years and above and persons with reduced physical, sensory, or mental capabilities if they have been given supervision or instruction concerning safe use. Children shall not play with the product. Cleaning and user maintenance shall not be made by children without supervision.

• Do not dismantle, repair, or modify the battery or charging dock.

• If the dock is in an area susceptible to thunderstorms or unstable voltage, take protection measures.

• Do not use the product on high pile carpets. Product effectiveness may also be reduced on dark carpets.

• Do not place any object on top of the robot or dock, near the suction inlet of the dock, or cover them with any item (including a dust-proof cover).

• Do not use this product on elevated surfaces without barriers such as the floor of a loft, an open-ended terrace, a slide, or the top of furniture.

• Do not use the dock to pick up stones, paper scraps, or other objects that may block the air duct.

• Do not operate the product if it has been damaged. Contact customer service for help.

• Always operate the device in well-ventilated areas to prevent overheating.

• To avoid burns, do not touch the clean water dispensers or drying air outlets.

The Roborock Saros 10 appliance must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This appliance is for use on a nominal 120-V circuit and has a grounding attachment plug.

The plug must be inserted into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper outlet installed by a qualified electrician. No adaptor should be used with this appliance.

• Do not wipe the charging contacts with a wet cloth or wet hands.

• If the product is left unused for a long period, store it in a cool, dry place after having it fully charged, unplugged, and switched off. Recharge it at least every three months to avoid battery overdischarge.

• Do not use the product when the temperature is higher than 40°C (104°F) or lower than 4°C (39°F), or if there is any liquid or sticky substance on the floor.

• Do not discard waste batteries. Leave them with a professional recycling organization.

• To transport the product, be sure to unplug the dock, switch off the robot, and empty water tanks. In addition, drain and rinse the cleaning solution cartridge, leave it to air dry completely, and then reinstall it. Use of the original packaging is advised.

• Be sure that the supply voltage meets the requirements listed on the dock.

Mop Only/Child Lock

• Press to start Mop Only.

• Press and hold for 3 seconds to enable/disable Child Lock.

Power/Clean

• Press and hold to turn the robot on or off.

• Press to start cleaning.

Power Indicator Light

• White: Battery level ≥ 15%

• Red: Battery level < 15%

• Breathing: Charging or starting up

• Flashing red quickly: Error

• Flashing red and white alternately: Remote viewing or cruising

Dock

• Robot not on dock: Press to start docking.

• Robot on dock: Press to start emptying/Press and hold to wash the mop cloths.

Note: Tap any button to pause a running robot. When the robot is cleaning under furniture or appliances, tap the Mop Only/Child Lock button and then double tap the Power/Clean button to pause it.

Robot (Top View): Vertical Bumper, LiDAR Sensor, Microphones, Upward Sensor, Dock Locator, LED Fill Light, Reactive AI Obstacle Recognition Sensor, Wall Sensor.

Robot (Bottom View): Cliff Sensors, Carpet Sensor, Omnidirectional Wheel, Side Brush, Main Brush Cover, Main Brushes, Main Brush Cover Latches, Main Wheels.

Robot (Top Cover Removed): Reset Button, Bumper, Dustbin, Suction Inlet, Magnetic Top Cover, Voice Assistant and WiFi Indicator Light, Charging Contacts, Air Outlets, Communication Sensor, Self-Filling Port, VibraRise Module.

VibraRise Module: Mop Cloth Attachment Slot, Vibration Module, Mop Cloth Mount Latches, Mop Cloth Mount, Edgewise Mopping Module.

VibraRise Mop Cloth: Hook and Loop Pads. The mop cloth should be secured flat in place.

Edgewise Mop Cloth

Dustbin: Washable Filter, Air Inlet, Suction Inlet, Dustbin Lid Latch, Dustbin Lid, Dustbin Latch.

Empty Wash Fill Dock: Dock Cover, Water Tank Handle, Water Tank Latch, Clean Water Tank, Dust Container Door, Drying Air Outlets, Dock Base, Water Filter, Filter, Charging Contacts, Robot Refill Port, Cleaning Tray of Edgewise Mopping Module, Dirty Water Tank, Status Indicator Light, Mop Washing Module (High-Speed Maintenance Brush, Washing Strip, Clean Water Dispensers, Maintenance Brush Latch), Cleaning Solution Cartridge, Dust Bag Slot, Dock Location Beacon, Suction Inlet.

Dock Base, Disposable Dust Bag, Power Cord

Empty Wash Fill Dock (Back View): Power Cord Storage Slot, Power Port, Cord Outlets. The power cord can exit at either side.

Assembly:

1. Remove the foam used to secure the mop washing module in shipment at the bottom of the dock.

2. Attach the dock base by pressing down both sides of the base and the connecting part in the middle firmly until you hear a click.

3. Connect the power cord to the back of the dock, and keep the excess cord inside the storage slot. The power cord can exit from either side.

Positioning the Dock:

Place the dock on a hard, flat floor (wood/tile/concrete etc.), flat against a wall. Reserve a space of at least 0.8 m (2.62 ft) in height, 0.42 m (1.38 ft) in width, and 1 m (3.28 ft) in depth. Ensure the location has good WiFi coverage. Plug in the dock and make sure the status indicator light is on.

Notes:

• If the power cord hangs vertically, it may be caught by the robot. Keep the excess cord inside the storage slot.

• The status indicator light is on when the dock is powered on and off when the robot is charging. It turns red if an error occurs.

• Place the dock away from fire, heat, and water. Avoid narrow spaces or locations where the robot may be suspended.

• Placing the dock on a soft surface (carpet/mat) may cause it to tilt and lead to docking problems.

• Keep the dock away from direct sunlight or anything that might block the dock location beacon.

• Do not use the dock without the clean water tank, dirty water tank, high-speed maintenance brush, disposable dust bag, cleaning tray, cleaning solution cartridge, or water filter.

1. Download the App:

Search for “Roborock” in the App Store or Google Play to download and install the app.

2. Reset WiFi:

Press and hold the Mop Only and Dock buttons simultaneously until you hear the “Resetting WiFi” voice message. The reset is complete when the voice assistant and WiFi indicator light flashes slowly. The robot will then wait for a connection.

Note: If you cannot connect due to router configuration, a forgotten password, or other reasons, reset the WiFi and add your robot as a new device.

3. Add Device:

Open the Roborock app, tap the “Add Device” or “+” button, and add your device following the in-app guide.

Notes:

• The actual process may vary due to ongoing app updates. Follow the guide provided in the app.

• Only 2.4 GHz WiFi is supported.

• If the robot waits more than 5 minutes for a connection, WiFi will be automatically disabled. If you want to reconnect, reset the WiFi before proceeding.

Filling the Clean Water Tank:

Open the dock cover, lift the clean water tank, open its lid, and then fill it with tap water. After filling, close the lid, lock the latch, and then put the clean water tank back to the dock.

• To avoid deformation, only use cold water.

• If any water stains remain on the outside of the water tank, wipe them with a soft, dry cloth before reinstalling the tank.

• To prevent damage, do not add any disinfectant in the clean water tank. Add solution only to the cleaning solution cartridge.

Adding Cleaning Solution:

1. Press the dust container door to open it, pull out the entire cleaning solution cartridge by its bottom handle, and place it on a hard, flat surface.

2. Open the lid of the cartridge and add cleaning solution.

3. Close the lid and put the cartridge back to the dock. Press the cartridge until you hear it lock with a click.

4. Close the dust container door in place to make sure it is securely sealed.

• Ensure the cleaning solution cartridge is entirely removed before adding cleaning solution.

• Only use cleaning solution recommended by Roborock in the solution cartridge.

• Cleaning solution is not included. Purchase one if needed.

Turning On/Off: Press and hold the Power/Clean button to turn the robot on. The power indicator will come on, and the robot will be on standby. Press and hold the button again to turn off the robot and complete the cleaning cycle. The robot cannot be turned off when it is charging.

Starting Cleaning: Press the Power/Clean button to start cleaning. The robot will plan its route, first drawing out edges and then filling the room in a zigzag pattern.

Spot Cleaning: Press the Mop Only and Power/Clean buttons simultaneously to start spot cleaning. The robot cleans a 1.5 m (4.9 ft) x 1.5 m (4.9 ft) square area centered on itself.

Mop Only: Press the Mop Only button. The main brushes and side brush will rise, the fan will stop, and the VibraRise module will lower. The noise level is much lower in this mode.

Pause: When the robot is cleaning, tap any button to pause it. To resume, press the Power/Clean button. Press the Dock button on a paused robot to send it back to the dock. Press and hold the Dock button to wash the mop cloths and then resume cleaning.

Sleep: If the robot is paused for over 10 minutes, it will go to sleep. Press any button to wake it up. The robot will not sleep when charging and will automatically shut down if left in sleep mode for more than 12 hours.

Mop Washing: During cleaning, the robot automatically determines when to return to the dock for mop washing and water tank refilling. To manually start washing, press and hold the Dock button on the robot or use the app. Press any button to stop washing. To avoid burns from hot water, do not touch the clean water dispensers.

Emptying: After cleaning, the robot returns to the dock and auto-emptying will begin as needed. To manually start emptying, press the Dock button on the docked robot or use the app. Press any button to stop emptying. Avoid using this function if the dust container door is not closed or a disposable dust bag is not installed.

Drying: After mop washing or cleaning, drying will begin as needed. To manually start or stop drying, use the corresponding button in the app. Stay away from the drying air outlets during this process. Auto-drying can be disabled in the app.

DND Mode: The default Do Not Disturb (DND) period is from 22:00 to 08:00. Use the app to disable or modify the DND period, and manage settings like auto top-up, emptying, drying, indicator lights, and voice message volume during this period.

Child Lock: Press and hold the Mop Only button to enable/disable Child Lock. You can also set it in the app. When enabled, the robot will not react to button presses when stationary. When cleaning or docking, tap any button to pause it.

Error: If an error occurs, the power indicator light will flash red or the dock status indicator will be steady red. A pop-up notification will appear in the app and a voice alert may sound.

Resetting the System: If the robot does not respond to buttons or cannot be turned off, remove the magnetic top cover and press the Reset button. This will restore settings like scheduled cleaning and WiFi to factory settings.

Restoring Factory Settings: If a system reset doesn’t work, power the robot on. Press and hold the Dock button and simultaneously press the Reset button until you hear the “Restoring factory settings” voice message. This will take about 5 minutes.

Main Brushes (Clean every 2 weeks, replace every 6-12 months):

1. Turn over the robot and press the two latches inwards to remove the main brush cover.

2. Lift the main brushes out and remove the main brush bearings.

3. Remove any entangled hair or dirt from both ends of the brushes and bearings.

4. Reinstall the bearings and brushes, ensuring colors and arrows match.

5. Reinstall the main brush cover until it clicks into place.

Side Brush (Clean monthly, replace every 3-6 months):

Unscrew the side brush screw. Remove, clean, and then reinstall the side brush, tightening the screw.

Omnidirectional Wheel (Clean as required):

1. Use a small screwdriver to pry out the axle and wheel.

2. Rinse the wheel and axle with water to remove hair and dirt. Air-dry and press back into place.

Main Wheels (Clean as required):

Clean the main wheels with a soft, dry cloth.

Dustbin (Clean as required):

1. Remove the magnetic top cover and take out the dustbin.

2. Open the dustbin lid, remove the washable filter, and empty the dustbin.

3. Fill the dustbin with clean water, close the lid, shake it gently, and pour out the dirty water.

4. Allow at least 24 hours for the dustbin and filter to dry before reinstalling.

Washable Filter (Clean every 2 weeks, replace every 6-12 months):

1. Open the dustbin lid and remove the filter.

2. Rinse the filter repeatedly and tap it to remove dirt. Do not touch the filter surface with hands or hard objects.

3. Allow at least 24 hours for the filter to dry thoroughly before reinstalling.

Edgewise Mop Cloth (Clean as required, replace every 3-6 months):

Unscrew the screw in the middle of the mop cloth, wash it, and air-dry it. Reinstall and tighten the screw.

VibraRise Mop Cloth (Clean as required, replace every 3-6 months):

1. Remove the mop cloth from the mount, clean it, and air-dry it.

2. Slide the clean mop cloth into the attachment slot and stick it flat in place.

Robot Sensors (Clean as required):

Use a soft, dry cloth to wipe all sensors, including: Upward Sensor, Dock Locator, Reactive AI Obstacle Recognition Sensor, Wall Sensor, Communication Sensor, Cliff Sensors, and Carpet Sensor.

Charging Contacts (Clean as required):

Use a soft, dry cloth to wipe the charging contacts on the robot and the dock.

Dirty Water Tank (Clean as required):

Open the dirty water tank lid, pour out the dirty water. Fill with clean water, close the lid, lock the latch, shake, and pour out the dirty water again. Reinstall the tank.

High-Speed Maintenance Brush (Clean as required, replace every 6-12 months):

Lift the latch, remove the brush, remove any entangled objects, rinse it clean, and reinstall it, latching it in place.

Water Filter (Clean as required):

Pull out the water filter by its latch. Rinse it with water, wipe the cleaning sink with a soft, dry cloth, and reinstall the filter until it clicks.

Cleaning Tray of Edgewise Mopping Module (Clean as required):

Remove the cleaning tray, rinse it with water, and reinstall it.

This should be done as required.

1. Press the dust container door to open it. Note: Do not pull the door open to prevent damage.

2. Remove the disposable dust bag and discard it. The dust bag handle seals the bag on removal to prevent leakage.

3. Clean the filter with a dry cloth, insert a new disposable dust bag into the slot all the way in, and spread it evenly. Note: Always install a dust bag to avoid auto-emptying without it.

4. Close the dust container door to make sure it is securely sealed.

The following information applies only when disposing of the Roborock Saros 10 robot and should not be followed for day-to-day operations. The chemical substances in the battery can cause environmental pollution. Remove the battery before disposal and hand it to a professional battery recycling facility.

How to remove the battery:

1. Operate the robot without connecting to the dock until it runs out of battery.

2. Turn off the robot.

3. Unscrew the battery cover.

4. Remove the battery cover.

5. Press the latch to pull out the battery connector and remove the battery.

Notes:

• Ensure the battery is fully drained and the robot is disconnected from the dock before removal.

• Remove the entire battery pack. Avoid damaging the battery casing to prevent short-circuits or leakage.

• In case of accidental contact with battery fluid, rinse thoroughly with water and seek immediate medical care.

Robot

Note: The serial number is on a sticker on the underside of the robot.

Empty Wash Fill Dock

If your Roborock Saros 10 is having trouble with power or charging, check the following:

• Unable to power on: The battery may be low. Put the robot on the dock and charge it before use. The battery temperature might be too low or too high; only use the robot within the range of 4-40°C (39-104°F).

• Unable to charge: The dock may not be connected to power. Check that both ends of the power cord are properly connected. There could be poor contact; clean the charging contacts of the dock and the robot. Check that the status indicator light on the dock is on.

• Slow charging: When used at high or low temperatures, the robot will automatically reduce its charging speed to extend battery life. The charging contacts may be dirty; wipe them with a dry cloth.