ASUS PRO552S (01) PDF Document

You should follow these safety precautions when using your ASUS PRO552S:

• Only use the notebook in environments with ambient temperatures between 5°C (41°F) and 35°C (95°F).

• Refer to the rating label on the bottom of your notebook and ensure your power adapter complies with this rating.

• Do not leave your notebook on your lap or near any part of your body to prevent discomfort or injury from heat exposure.

• Do not use damaged power cords, accessories, or other peripherals.

• While powered on, do not carry or cover the notebook with any materials that can reduce air circulation.

• Do not place the notebook on uneven or unstable work surfaces.

• You can send your notebook through x-ray machines, but do not expose it to magnetic detectors and wands.

• Contact your airline provider about in-flight services and restrictions when using your notebook in-flight.

To care for your ASUS PRO552S, follow these guidelines:

• Disconnect the AC power and remove the battery pack (if applicable) before cleaning.

• Use a clean cellulose sponge or chamois cloth dampened with a solution of nonabrasive detergent and a few drops of warm water to clean it. Remove any extra moisture with a dry cloth.

• Do not use strong solvents such as thinners, benzene, or other chemicals on or near the notebook.

• Do not place objects on top of your notebook.

• Do not expose the notebook to strong magnetic or electrical fields.

• Do not use or expose the notebook near liquids, rain, or moisture.

• Do not expose the notebook to dusty environments.

• Do not use the notebook near gas leaks.

Do not throw your ASUS PRO552S in municipal waste. The product is designed for proper reuse of parts and recycling. The symbol of the crossed-out wheeled bin indicates that the product (electrical, electronic equipment, and mercury-containing button cell battery) should not be placed in municipal waste. Check local regulations for the disposal of electronic products.

Similarly, do not throw the battery in municipal waste. The symbol of the crossed-out wheeled bin indicates that the battery should not be placed in municipal waste.

The status indicators on your ASUS PRO552S identify the current hardware status. Here is a breakdown:

• Power indicator: Lights up when the notebook is turned on and blinks slowly when the notebook is in sleep mode.

• Two-color battery charge indicator: Provides a visual indication of the battery’s charge status as follows:

• Drive activity indicator: Lights up when your notebook is accessing the internal storage drives.

• Bluetooth / Wireless indicator: Lights up when your notebook’s wireless function (Bluetooth or Wi-Fi) is enabled.

• Capital lock indicator: Lights up when the capital lock function is activated, allowing you to type capitalized letters.

To charge your ASUS PRO552S, follow these steps:

A. Connect the AC power cord to the AC/DC adapter.

B. Plug the AC power adapter into a 100V~240V power source.

C. Connect the DC power connector into your notebook’s power (DC) input.

Charge the Notebook PC for 3 hours before using it in battery mode for the first time.

Please read the following precautions for your notebook’s battery:

• The battery used in this device may present a risk of fire or chemical burn if removed or disassembled.

• Follow the warning labels for your personal safety.

• There is a risk of explosion if the battery is replaced by an incorrect type.

• Do not dispose of it in fire.

• Never attempt to short-circuit your notebook’s battery.

• Never attempt to disassemble and reassemble the battery.

• Discontinue usage if leakage is found.

• The battery and its components must be recycled or disposed of properly.

• Keep the battery and other small components away from children.

You can use the touchpad on your ASUS PRO552S for various gestures:

Moving the pointer:

Tap anywhere on the touchpad to activate its pointer, then slide your finger on the touchpad to move the pointer horizontally, vertically, or diagonally.

One-finger gestures:

• Tap/Double-tap: Tap an app to select it. Double-tap an app to launch it.

• Drag and drop: Double-tap an item, then slide the same finger without lifting it off the touchpad. To drop the item, lift your finger from the touchpad.

• Left-click: Click an app to select it or double-click to launch it.

• Right-click: Click the right-click button to open the right-click menu.

Two-finger gestures:

• Two-finger scroll (up/down): Slide two fingers to scroll up or down.

• Two-finger scroll (left/right): Slide two fingers to scroll left or right.

• Zoom out: Bring together your two fingers on the touchpad.

• Zoom in: Spread apart your two fingers on the touchpad.

• Drag and drop: Select an item then press and hold the left button. Using your other finger, slide on the touchpad to drag the item, then lift your finger off the button to drop the item.

The function keys on your ASUS PRO552S keyboard can trigger the following commands:

• fn + F1: Puts the Notebook PC into Sleep mode.

• fn + F2: Turns Airplane mode on or off.

• fn + F5: Decreases display brightness.

• fn + F6: Increases display brightness.

• fn + F7: Turns the display panel off.

• fn + F8: Toggles the display mode.

• fn + F9: Enables or disables the touchpad.

• fn + F10: Turns the speaker on or off.

• fn + F11: Turns the speaker volume down.

• fn + F12: Turns the speaker volume up.

The multimedia control keys allow you to control multimedia files. Press fn in combination with the arrow keys on your ASUS PRO552S:

• fn + Up Arrow: Stop

• fn + Down Arrow: Play or pause

• fn + Left Arrow: Skip to previous track or rewind

• fn + Right Arrow: Skip to next track or fast forward

To insert an optical disc into the optical drive of your ASUS PRO552S:

1. While the notebook is on, press the electronic eject button to partially eject the optical drive tray.

2. Gently pull out the drive tray. Be careful not to touch the optical drive lens.

3. Hold the disc by the edge with its printed side up, then gently place it inside the hub.

4. Push down the disc’s plastic hub until it snaps onto the optical drive hub.

5. Push the drive tray gently to close the optical drive.

The manual eject hole is used to eject the optical drive tray if the electronic eject button does not work. To manually eject the tray, insert a straightened paper clip into the manual eject hole until the drive tray opens. Use the manual eject hole only when the electronic eject button does not work.

When you start your ASUS PRO552S for the first time, a series of screens will guide you in configuring Windows 10.

1. Press the power button. Wait for a few minutes until the setup screen appears.

2. From the setup screen, pick your region and a language.

3. Carefully read the License Terms and select “I accept”.

4. Follow the onscreen instructions to configure basic items: Personalize, Get online, Settings, and Your account.

5. After configuring the basic items, Windows 10 will install your apps and preferred settings. Ensure your notebook is kept powered on.

6. Once the setup is complete, the Desktop will appear.

You can move, resize, unpin, or pin apps to the taskbar from the Start menu:

• Moving apps: Position your mouse pointer over the app, then drag and drop the app to a new location.

• Resizing apps: Position your mouse pointer over the app and right-click it, then click Resize and select an app tile size.

• Unpinning apps: Position your mouse pointer over the app and right-click it, then click Unpin from Start.

• Pinning apps to the taskbar: Position your mouse pointer over the app and right-click it, then click Pin to taskbar.

• Pinning more apps to the Start menu: From All apps, position your mouse pointer over the app you want to add and right-click it, then click Pin to Start.

The Snap feature displays apps side-by-side. You can drag and drop apps to hotspots at the edges of the screen to snap them into place.

Using the touchpad:

1. Launch the app you wish to snap.

2. Drag the title bar of your app and drop it to the edge of the screen to snap.

3. Launch another app and repeat the steps to snap another app.

Using the keyboard:

1. Launch the app you wish to snap.

2. Press and hold the Windows key, then use the arrow keys to snap the app.

3. Launch another app and repeat the steps to snap another app.

You can use the following keyboard shortcuts to launch applications and navigate Windows 10 on your ASUS PRO552S:

• Windows key: Launches Start menu

• Windows key + A: Launches Action Center

• Windows key + D: Launches the desktop

• Windows key + E: Launches File Explorer

• Windows key + H: Opens the Share panel

• Windows key + I: Launches Settings

• Windows key + K: Launches Connect panel

• Windows key + L: Activates the Lock screen

• Windows key + M: Minimizes all currently active windows

• Windows key + S: Launches Search

• Windows key + P: Launches Project panel

• Windows key + R: Opens the Run window

• Windows key + U: Opens Ease of Access Center

• Windows key + X: Opens the context menu of the Start button

• Windows key + =: Launches the magnifier icon and zooms in your screen

• Windows key + -: Zooms out your screen

• Windows key + Enter: Opens Narrator Settings

To connect your ASUS PRO552S to a Wi-Fi network, follow these steps:

1. Select the network icon from the taskbar.

2. Select the Wi-Fi icon to enable Wi-Fi.

3. Select an access point from the list of available Wi-Fi connections.

4. Select Connect to start the network connection. You may be prompted to enter a security key.

To pair your ASUS PRO552S with other Bluetooth devices, follow these steps:

1. Launch Settings from the Start menu.

2. Select Devices, then select Bluetooth to search for Bluetooth-enabled devices.

3. Select a device from the list. Compare the passcode on your notebook with the passcode sent to your chosen device. If they are the same, select Yes to successfully pair.

You can turn Airplane mode on or off using either the Action Center or the keyboard.

Turning Airplane mode on:

• Launch Action Center from the taskbar, then select the Airplane mode icon to enable it.

• Press fn + F2 on your keyboard.

Turning Airplane mode off:

• Launch Action Center from the taskbar, then select the Airplane mode icon to disable it.

• Press fn + F2 on your keyboard.

Ensure a network cable is connected between your notebook’s LAN port and a local area network before proceeding.

Configuring a dynamic IP/PPPoE network connection:

1. Launch Settings.

2. Select Network & Internet.

3. Select Ethernet > Network and Sharing Center.

4. Select your LAN then select Properties.

5. Select Internet Protocol Version 4 (TCP/IPv4) then select Properties.

6. Select Obtain an IP address automatically then select OK.

Configuring a static IP network connection:

1. Repeat steps 1 to 5 from the dynamic IP configuration.

2. Select Use the following IP address.

3. Type the IP address, Subnet mask, and Default gateway from your service provider.

4. If needed, type the preferred and alternate DNS server addresses, then select OK.

You can turn off your ASUS PRO552S using one of the following methods:

• Launch the Start menu, then select the Power icon > Shut down.

• From the log-in screen, select the Power icon > Shut down.

• Press Alt + F4 to launch the Shut Down Windows dialog. Select Shut Down from the drop-down list then select OK.

• If your notebook is unresponsive, press and hold the power button for at least four (4) seconds until it turns off.

To put your ASUS PRO552S into sleep mode, use one of the following methods:

• Launch the Start menu, then select the Power icon > Sleep.

• From the log-in screen, select the Power icon > Sleep.

• Press Alt + F4 to launch the Shut Down Windows dialog. Select Sleep from the drop-down list then select OK.

• You can also put your notebook to sleep by pressing the power button once.

To create your fingerprint biometrics using the ASUS FingerPrint app:

1. Launch the Apps screen then click on the ASUS FingerPrint icon from the list of applications under ASUS.

2. Click Register to create a new fingerprint account.

3. Key in your user account password then click OK.

4. Click the ‘+’ on the finger illustration that corresponds to the finger you would like to use.

5. Swipe your designated finger twice on the fingerprint sensor to create your biometric data.

6. When the numbers 1 and 2 change to blue, it indicates the fingerprint was successfully captured. Click Next.

7. Create your boot key password in the next window to serve as a backup.

8. Click Enable to activate using your current fingerprint biometric data for system log on.

9. The ASUS FingerPrint settings window will appear. You can close it or change the settings.

To access the BIOS on your ASUS PRO552S, restart your notebook and then press the F2 key during the Power-On Self-Test (POST).

To set your boot option priorities in the BIOS:

1. On the Boot screen in the BIOS, select Boot Option #1.

2. Press Enter and select a device as the Boot Option #1.

To set the password:

1. On the Security screen, select Administrator Password or User Password.

2. Type in a password then press Enter.

3. Re-type the password to confirm, then press Enter.

To clear the password:

1. On the Security screen, select Administrator Password or User Password.

2. Type in the current password then press Enter.

3. Leave the Create New Password field blank then press Enter.

4. Select Yes in the confirmation box then press Enter.

To update the BIOS:

1. Verify your notebook’s exact model and download the latest BIOS file for your model from the ASUS website.

2. Save a copy of the downloaded BIOS file to a flash disk drive.

3. Connect your flash disk drive to your notebook.

4. Restart your notebook and press F2 during POST to enter the BIOS.

5. From the BIOS menu, select Advanced > Start Easy Flash, then press Enter.

6. Locate your downloaded BIOS file in the flash disk drive then press Enter to begin the update.

7. After the BIOS update process, select Exit > Restore Defaults to restore the system to its default settings.

Before doing any recovery option, backup all your data files and note down important settings. Ensure your notebook is plugged into a power source.

Windows 10 offers several recovery options:

• Keep my files: Refreshes your notebook to its default settings and deletes other installed apps, without affecting your personal files (photos, music, videos, documents).

• Remove everything: Resets your notebook to its factory settings. You must back up your data before using this option.

• Go back to an earlier build: Allows you to go back to a previous build if the current one is not working for you.

• Advanced startup: Allows you to perform other advanced recovery options, such as using a USB drive to start up or using Troubleshoot for System Restore, System Image Recovery, etc.

To perform a recovery option:

1. Launch Settings and select Update and security.

2. Under the Update and security option, select Recovery then select the recovery option you would like to perform.

Here are some useful tips to maximize the use and maintain the performance of your ASUS PRO552S:

• Update Windows periodically to ensure your applications have the latest security settings.

• Use and regularly update an anti-virus software to protect your data.

• Refrain from using force shutdown unless absolutely necessary.

• Always back up your data to an external storage drive.

• Avoid using the notebook in extremely high temperatures. If not using it for a long period (at least a month), it is recommended to remove the battery if it is removable.

• Disconnect all external devices before resetting your notebook and have your product key, backup data, login ID/password, and internet connection information ready.

Although these dots normally appear onscreen, they will not affect your system. If the incident continues and subsequently affects system performance, consult an authorized ASUS service center.

The color and brightness of your display panel may be affected by the angle and current position of your Notebook PC. You may use the function keys (fn+F5/F6) or the display settings in your operating system to adjust the appearance of your display panel.

You can try any of the following suggestions to maximize your ASUS PRO552S battery life:

• Use the function keys to adjust the display brightness.

• If you are not using any Wi-Fi connection, switch your system into Airplane mode.

• Disconnect unused USB devices.

• Close unused applications, especially those that take up too much system memory.

First, check whether the power adapter or battery pack is attached correctly. You can also try disconnecting the power adapter or battery pack, wait for a minute, then reconnect them to the power outlet and the notebook. If the problem still exists, contact your local ASUS service center for assistance.

Press fn + F9 to enable your touchpad.

You can try the following suggestions:

• Press fn + F12 to turn up the speaker volume.

• Check if your speakers were set to mute.

• Check if a headphone is connected to your notebook and remove it.

Make sure that nothing is accidentally touching or pressing on your touchpad while you type on the keyboard. You can also disable your touchpad by pressing fn + F9.

You can try the following suggestions:

• Force shutdown your notebook by pressing the power button for at least four (4) seconds. Check if the power adapter and battery pack are inserted correctly, then turn on your notebook.

• If the problem still exists, contact your local ASUS service center for assistance.

You can try the following suggestions:

• Remove all connected USB devices then restart your notebook.

• Remove any optical discs that are left inside the optical drive then restart.

• If the problem still exists, your notebook might have a memory storage problem. Contact your local ASUS service center for assistance.

Delete the applications you recently installed or that were not included with your operating system package, then restart your system.

You can try the following suggestions:

• Remove all connected devices to your notebook then restart your system.

• If the problem still exists, contact your local ASUS service center for assistance.

You may need to do one of the following:

• You need to press the power button to resume your last working state.

• Your system might have completely used up its battery power. Connect the power adapter to your notebook and connect to a power outlet, then press the power button.