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What are the safety precautions for using my ASUS PX552S?

To ensure safety while using your ASUS PX552S, please follow these precautions:

• Only use the notebook in environments with ambient temperatures between 5°C (41°F) and 35°C (95°F).

• Refer to the rating label on the bottom of your Notebook PC and ensure that your power adapter complies with this rating.

• Do not leave the notebook on your lap or near any part of your body to prevent discomfort or injury from heat exposure.

• Do not use damaged power cords, accessories, or other peripherals.

• While powered on, do not carry or cover your notebook with any materials that can reduce air circulation.

• Do not place your notebook on uneven or unstable work surfaces.

• You can send your notebook through x-ray machines (like those for conveyor belts), but do not expose it to magnetic detectors and wands.

• Contact your airline provider to learn about in-flight restrictions and services for using your notebook during a flight.


How should I care for my ASUS PX552S?

To properly care for your ASUS PX552S, follow these guidelines:

• Before cleaning, disconnect the AC power and remove the battery pack (if applicable). Use a clean cellulose sponge or chamois cloth dampened with a solution of nonabrasive detergent and a few drops of warm water. Remove any extra moisture with a dry cloth.

• Do not use strong solvents such as thinners, benzene, or other chemicals on or near the notebook.

• Do not place objects on top of your notebook.

• Do not expose the notebook to strong magnetic or electrical fields.

• Do not use or expose your notebook near liquids, rain, or moisture.

• Do not expose the notebook to dusty environments.

• Do not use your notebook near gas leaks.


How should I properly dispose of my ASUS PX552S and its battery?

Do not throw your ASUS PX552S in municipal waste. This product is designed for proper reuse of parts and recycling. The symbol of the crossed-out wheeled bin indicates that the product (electrical, electronic equipment, and mercury-containing button cell battery) should not be placed in municipal waste. Check local regulations for the disposal of electronic products.

Do not throw the battery in municipal waste. The symbol of the crossed-out wheeled bin indicates that the battery should not be placed in municipal waste.


What are the main components on the top view of my ASUS PX552S?

The top view of your ASUS PX552S includes the following components:

Camera: The built-in camera allows you to take pictures or record videos.

Camera indicator: This light turns on when the built-in camera is in use.

Microphone: The built-in microphone can be used for video conferencing, voice narrations, or simple audio recording.

Display panel: The high-definition display panel provides excellent viewing features for photos, videos, and other multimedia files.

Power button: Press this to turn your Notebook PC on or off. It can also be used to put the notebook to sleep or hibernate.

Keyboard: Provides full-sized QWERTY keys for typing and allows access to function keys and multimedia controls.

Touchpad: Allows the use of multi-gestures to navigate onscreen, simulating the functions of a regular mouse.

Fingerprint sensor (optional): Captures your fingerprint for biometric authentication to log on to your system and other programs.


What should I do if my ASUS PX552S becomes unresponsive?

In the event that your ASUS PX552S becomes unresponsive, press and hold the power button for at least four (4) seconds until your Notebook PC shuts down.


What are the components on the bottom of my ASUS PX552S?

The bottom of your ASUS PX552S has the following components:

Battery pack: Supplies power to your notebook and is automatically charged when connected to a power source. The battery pack cannot be disassembled.

Spring battery lock: Automatically locks the battery pack in place when it is inserted into the battery slot.

Audio speakers: The built-in speakers allow you to hear audio directly from the notebook.

Manual battery lock: Used to secure the battery pack. It should be manually moved to a locked or unlocked position to insert or remove the battery.

Air vents: Allow cool air to enter and warm air to exit the notebook. Ensure that paper, books, clothing, cables, or other objects do not block any of the air vents to prevent overheating.


What ports and features are on the right side of my ASUS PX552S?

The right side of your ASUS PX552S features:

USB 2.0 port: Compatible with USB 2.0 or USB 1.1 devices such as keyboards, mice, flash drives, and printers.

Headphone/Headset jack: Allows you to connect amplified speakers, headphones, or a headset. This port does not support three-conductor 3.5 mm microphones.

Optical drive (on selected models): Supports several disc formats such as CDs and DVDs.

Optical disc drive eject button: Press this to eject the optical drive tray.

Optical disc drive manual eject hole: Used to eject the drive tray if the electronic eject button does not work.

Kensington® security slot: Allows you to secure your notebook using compatible security products.


What ports and features are on the left side of my ASUS PX552S?

The left side of your ASUS PX552S features:

Power (DC) input port: Insert the bundled power adapter here to charge the battery and supply power.

VGA port: Allows you to connect your notebook to an external display.

Air vents: Allow cool air to enter and warm air to exit the notebook. Do not block these vents.

HDMI port: For connecting to an HDMI (High-Definition Multimedia Interface) device. It is HDCP compliant for protected content playback.

LAN port: Insert a network cable to connect to a local area network.

USB 3.0 port: Provides a transfer rate of up to 5 Gbit/s and is backward compatible with USB 2.0.


What features are on the front of my ASUS PX552S?

The front side of your ASUS PX552S includes:

Memory card reader: This built-in reader supports SD card formats.

Status indicators: These lights help identify the current hardware status of your notebook.


What do the status indicators on my ASUS PX552S mean?

The status indicators on your ASUS PX552S provide information about its current state:

Power indicator: Lights up when the notebook is turned on and blinks slowly when it is in sleep mode.

Two-color battery charge indicator: Provides a visual indication of the battery’s charge status.

Drive activity indicator: Lights up when your notebook is accessing the internal storage drives.

Bluetooth / Wireless indicator: Lights up when your notebook’s wireless function (Bluetooth or Wi-Fi) is enabled.

Capital lock indicator: Lights up when the capital lock function is activated, allowing you to type capitalized letters.


What do the different colors of the two-color battery charge indicator on my ASUS PX552S mean?

The two-color LED provides a visual indication of the battery’s charge status. Refer to the following table for details:

Color Status
Solid Green The Notebook PC is plugged into a power source and the battery power is between 95% and 100%.
Solid Orange The Notebook PC is plugged into a power source, charging its battery, and the battery power is less than 95%.
Blinking Orange The Notebook PC is running on battery mode and the battery power is less than 10%.
Lights off The Notebook PC is running on battery mode and the battery power is between 10% to 100%.

How do I charge my ASUS PX552S for the first time?

Follow these steps to charge your ASUS PX552S:

A. Connect the AC power cord to the AC/DC adapter.

B. Plug the AC power adapter into a 100V~240V power source.

C. Connect the DC power connector into your Notebook PC’s power (DC) input.

It is recommended to charge the Notebook PC for 3 hours before using it in battery mode for the first time.


What are the power adapter specifications for the ASUS PX552S?

The power adapter for your ASUS PX552S has the following specifications:

• Input voltage: 100-240Vac

• Input frequency: 50-60Hz

• Rating output current: 3.42A (65W)

• Rating output voltage: 19V


What are the important precautions for the power adapter and battery of my ASUS PX552S?

Please observe the following precautions for your power adapter and battery:

• Locate the input/output rating label on your notebook and ensure it matches the information on your power adapter.

• Ensure your notebook is connected to the power adapter before turning it on for the first time. It is strongly recommended to use a grounded wall socket.

• The socket outlet must be easily accessible and near your notebook.

• To disconnect your notebook from its main power supply, unplug it from the power socket.

• The battery used in this device may present a risk of fire or chemical burn if removed or disassembled.

• Follow the warning labels for your personal safety.

• There is a risk of explosion if the battery is replaced by an incorrect type.

• Do not dispose of the battery in fire.

• Never attempt to short-circuit your notebook’s battery.

• Never attempt to disassemble and reassemble the battery.

• Discontinue usage if leakage is found.

• The battery and its components must be recycled or disposed of properly.

• Keep the battery and other small components away from children.


How do I use the touchpad on my ASUS PX552S?

Moving the pointer: You can tap anywhere on the touchpad to activate its pointer, then slide your finger on the touchpad to move the pointer onscreen. You can slide horizontally, vertically, or diagonally.

One-finger gestures:

• Tap/Double-tap: Tap an app to select it. Double-tap an app to launch it.

• Drag and drop: Double-tap an item, then slide the same finger without lifting it off the touchpad. To drop the item in a new location, lift your finger from the touchpad.

• Left-click: Click an app to select it, or double-click to launch it. This corresponds to the left mouse button area.

• Right-click: Click this button to open the right-click menu. This corresponds to the right mouse button area.

Two-finger gestures:

• Scroll (up/down/left/right): Slide two fingers to scroll in any direction.

• Zoom out: Bring two fingers together on the touchpad.

• Zoom in: Spread two fingers apart on the touchpad.

• Drag and drop: Select an item then press and hold the left button area. Using your other finger, slide on the touchpad to drag the item, then lift your finger off the button to drop the item.


What are the functions of the ‘fn’ key combinations on my ASUS PX552S keyboard?

The function keys on your ASUS PX552S keyboard can trigger the following commands when pressed with the ‘fn’ key:

Key Combination Command
fn + f1 Puts the Notebook PC into Sleep mode.
fn + f2 Turns Airplane mode on or off. When enabled, Airplane mode disables all wireless connectivity.
fn + f5 Decreases display brightness.
fn + f6 Increases display brightness.
fn + f7 Turns the display panel off.
fn + f8 Toggles the display mode. Ensure a second display is connected.
fn + f9 Enables or disables the touchpad.
fn + f10 Turns the speaker on or off.
fn + f11 Turns the speaker volume down.
fn + f12 Turns the speaker volume up.

How do I use the multimedia control keys on my ASUS PX552S?

You can control multimedia files, such as audios and videos, by pressing the ‘fn’ key in combination with the arrow keys on your ASUS PX552S:

fn + up arrow: Stop playback.

fn + down arrow: Play or pause playback.

fn + left arrow: Skip to the previous track or rewind.

fn + right arrow: Skip to the next track or fast forward.


How do I insert an optical disc into my ASUS PX552S?

Follow these steps to insert an optical disc:

1. While the notebook is on, press the electronic eject button to partially eject the optical drive tray.

2. Gently pull out the drive tray. Be careful not to touch the optical drive lens.

3. Hold the disc by the edge with its printed side up, then gently place it inside the hub.

4. Push down on the disc’s plastic hub until it snaps onto the optical drive hub.

5. Push the drive tray gently to close the optical drive.


How do I use the manual eject hole on the optical drive of my ASUS PX552S?

The manual eject hole is used to eject the optical drive tray in case the electronic eject button does not work. To use it, insert a straightened paper clip into the manual eject hole until the drive tray opens. Only use the manual eject hole when the electronic eject button is not working.


How do I set up my ASUS PX552S for the first time with Windows 10?

When you start your ASUS PX552S for the first time, a series of screens will guide you through configuring Windows 10:

1. Press the power button. Wait a few minutes for the setup screen to appear.

2. From the setup screen, pick your region and language.

3. Carefully read the License Terms and select ‘I accept’.

4. Follow the onscreen instructions to configure basic items: Personalize, Get online, Settings, and Your account.

5. After configuring these items, Windows 10 will install your apps and preferred settings. Ensure your notebook remains powered on during this process.

6. Once the setup is complete, the Desktop will appear.


How can I customize the Windows apps on the Start menu of my ASUS PX552S?

You can move, resize, or unpin apps from the Start menu using the following methods:

Moving apps: Position your mouse pointer over the app, then drag and drop the app to a new location.

Resizing apps: Position your mouse pointer over the app and right-click it, then click ‘Resize’ and select an app tile size.

Unpinning apps: Position your mouse pointer over the app and right-click it, then click ‘Unpin from Start’.


How do I pin more apps to the Start menu or taskbar on my ASUS PX552S?

Pinning to Start Menu:

From ‘All apps’, position your mouse pointer over the app you want to add, right-click it, and then click ‘Pin to Start’.

Pinning to Taskbar:

Position your mouse pointer over the app (either in ‘All apps’ or the Start menu), right-click it, and then click ‘Pin to taskbar’.


What is the Snap feature and how do I use it on my ASUS PX552S?

The Snap feature displays apps side-by-side, allowing you to work or switch between them. You can drag and drop apps to hotspots on the edges of the screen to snap them into place.

Using the touchpad:

1. Launch the app you wish to snap.

2. Drag the title bar of your app and drop it to the edge of the screen to snap.

3. Launch another app and repeat the steps to snap it next to the first one.

Using the keyboard:

1. Launch the app you wish to snap.

2. Press and hold the Windows logo key, then use the arrow keys to snap the app.

3. Launch another app and repeat the steps to snap it.


What are some useful keyboard shortcuts for navigating Windows 10 on my ASUS PX552S?

You can use the following shortcuts to help you launch applications and navigate Windows 10:

Key Combination Function
Windows logo key Launches Start menu
Windows logo key + A Launches Action Center
Windows logo key + D Launches the desktop
Windows logo key + E Launches File Explorer
Windows logo key + H Opens the Share panel
Windows logo key + I Launches Settings
Windows logo key + K Launches Connect panel
Windows logo key + L Activates the Lock screen
Windows logo key + M Minimizes all currently active windows
Windows logo key + S Launches Search
Windows logo key + P Launches Project panel
Windows logo key + R Opens the Run window
Windows logo key + U Opens Ease of Access Center
Windows logo key + X Opens the context menu of the Start button
Windows logo key + Plus (+) Launches the magnifier icon and zooms in your screen
Windows logo key + Minus (-) Zooms out your screen
Windows logo key + Enter Opens Narrator Settings

How do I connect my ASUS PX552S to a Wi-Fi network?

First, ensure that Airplane mode is turned off. Then, follow these steps:

1. Select the network icon from the taskbar.

2. Select the Wi-Fi icon to enable Wi-Fi.

3. Select an access point from the list of available Wi-Fi connections.

4. Select ‘Connect’ to start the network connection. You may be prompted to enter a security key.


How do I pair my ASUS PX552S with other Bluetooth-enabled devices?

Ensure that Airplane mode is turned off before enabling Bluetooth. To pair your devices, follow these steps:

1. Launch Settings from the Start menu.

2. Select ‘Devices’, then select ‘Bluetooth’ to search for Bluetooth-enabled devices.

3. Select a device from the list. Compare the passcode on your notebook with the one sent to your chosen device. If they are the same, select ‘Yes’ to successfully pair.

For some devices, you may be prompted to enter a passcode.


How do I turn Airplane mode on or off on my ASUS PX552S?

You can turn Airplane mode on or off using either the Action Center or the keyboard:

Using Action Center:

1. Launch Action Center from the taskbar.

2. Select the ‘Airplane mode’ icon to enable or disable it.

Using the Keyboard:

Press ‘fn’ + ‘f2’ to toggle Airplane mode on or off.


How do I configure a dynamic IP/PPPoE network connection on my ASUS PX552S?

Ensure a network cable is connected between your notebook’s LAN port and a local area network before starting.

1. Launch Settings.

2. Select Network & Internet.

3. Select Ethernet > Network and Sharing Center.

4. Select your LAN then select Properties.

5. Select Internet Protocol Version 4 (TCP/IPv4) then select Properties.

6. Select ‘Obtain an IP address automatically’ then select OK.

If you are using a PPPoE connection, proceed with these additional steps:

7. Return to the Network and Sharing Center window and select ‘Set up a new connection or network’.

8. Select ‘Connect to the Internet’ then select Next.

9. Select Broadband (PPPoE).

10. Type your User name, Password, and Connection name then select Connect.

11. Select Close to finish the configuration.

12. Select the network icon on the taskbar then select the connection you just created.

13. Type your user name and password then select Connect to start connecting to the Internet.


How do I configure a static IP network connection on my ASUS PX552S?

1. Repeat steps 1 to 5 from the ‘Configuring a dynamic IP/PPPoE network connection’ procedure.

2. Select ‘Use the following IP address’.

3. Type the IP address, Subnet mask, and Default gateway from your service provider.

4. If needed, you can also type the preferred DNS server address and alternate DNS server address, then select OK.


How can I turn off my ASUS PX552S?

You can turn off your ASUS PX552S using any of the following methods:

• Launch the Start menu, then select the Power icon > ‘Shut down’.

• From the log-in screen, select the Power icon > ‘Shut down’.

• Press ‘alt’ + ‘f4’ to launch the Shut Down Windows dialog box. Select ‘Shut Down’ from the drop-down list then select OK.

• If your notebook is unresponsive, press and hold the power button for at least four (4) seconds until it turns off.


How can I put my ASUS PX552S into sleep mode?

You can put your ASUS PX552S to sleep using any of the following methods:

• Launch the Start menu, then select the Power icon > ‘Sleep’.

• From the log-in screen, select the Power icon > ‘Sleep’.

• Press ‘alt’ + ‘f4’ to launch the Shut Down Windows dialog box. Select ‘Sleep’ from the drop-down list then select OK.

• You can also put your notebook into Sleep mode by pressing the power button once.


How do I create and register a fingerprint on my ASUS PX552S using the ASUS FingerPrint app?

Follow these steps to create your fingerprint biometrics:

1. Launch the Apps screen then click on the ASUS FingerPrint icon from the list of applications under ASUS.

2. Click ‘Register’ to create a new fingerprint account.

3. Key in your user account password then click OK.

4. Click the plus icon on the finger illustration that corresponds to the finger you would like to use.

5. Swipe your designated finger twice on the fingerprint sensor to create your biometric data.

6. The numbers 1 and 2 will change to blue to indicate the fingerprint was successfully captured. Click Next.

7. Create your boot key password in the next window to serve as a backup access for your fingerprint biometric data.

8. Click ‘Enable’ to activate using your current fingerprint biometric data for system log on.

9. The ASUS FingerPrint settings window will appear. You can close this window or change the settings of your biometric data.


How do I access the BIOS on my ASUS PX552S?

To access the BIOS, restart your ASUS PX552S and then press the ‘f2’ key during the Power-On Self-Test (POST).


How do I change the boot option priority in the BIOS of my ASUS PX552S?

1. On the ‘Boot’ screen in the BIOS, select ‘Boot Option #1’.

2. Press Enter and select a device to be the first boot option.


How do I set or clear a password in the BIOS of my ASUS PX552S?

To set a password:

1. On the ‘Security’ screen in the BIOS, select ‘Administrator Password’ or ‘User Password’.

2. Type in a password then press Enter.

3. Re-type the password to confirm, then press Enter.

To clear a password:

1. On the ‘Security’ screen, select ‘Administrator Password’ or ‘User Password’.

2. Type in the current password then press Enter.

3. Leave the ‘Create New Password’ field blank then press Enter.

4. Select ‘Yes’ in the confirmation box then press Enter.


How do I update the BIOS on my ASUS PX552S?

1. Verify your notebook’s exact model and download the latest BIOS file for your model from the ASUS website.

2. Save a copy of the downloaded BIOS file to a flash disk drive.

3. Connect your flash disk drive to your notebook.

4. Restart your notebook and press ‘f2’ during POST to enter the BIOS menu.

5. From the BIOS menu, select ‘Advanced’ > ‘Start Easy Flash’, then press Enter.

6. Locate your downloaded BIOS file on the flash disk drive and press Enter to start the update process.

7. After the BIOS update process is complete, select ‘Exit’ > ‘Restore Defaults’ to restore the system to its default settings.


What recovery options are available in Windows 10 on my ASUS PX552S?

Windows 10 provides several recovery options for your ASUS PX552S:

Keep my files: This option refreshes your notebook to its default settings and deletes other installed apps, but does not affect your personal files (photos, music, videos, documents).

Remove everything: This option resets your notebook to its factory settings. You must back up your data before using this option.

Go back to an earlier build: This option allows you to revert to a previous build of Windows if the current one is not working for you.

Advanced startup: This allows you to perform other advanced recovery options, such as starting up from a USB drive or recovery DVD, or using Troubleshoot for System Restore, System Image Recovery, Startup Repair, and more.


How do I perform a recovery option on my ASUS PX552S?

Before starting, back up your data files and ensure the notebook is plugged into a power source.

1. Launch ‘Settings’ and select ‘Update and security’.

2. Under the ‘Update and security’ option, select ‘Recovery’ then select the recovery option you would like to perform.


What are some useful tips for maintaining my ASUS PX552S?

To maximize the use of your ASUS PX552S, maintain its performance, and keep your data secure, follow these tips:

• Update Windows periodically to ensure your applications have the latest security settings.

• Use and regularly update anti-virus software to protect your data.

• Refrain from using force shutdown unless absolutely necessary.

• Always back up your data to an external storage drive.

• Avoid using the notebook in extremely high temperatures. If you won’t use it for a long period (at least a month), it’s recommended to remove the battery if it is removable.

• Before resetting your notebook, disconnect all external devices and have the following items ready: your product key, backup data, log in ID and password, and internet connection information.


A black or colored dot appears on my screen when I turn on my ASUS PX552S. What should I do?

Although these dots normally appear onscreen, they will not affect your system. If the incident continues and subsequently affects system performance, consult an authorized ASUS service center.


The display panel on my ASUS PX552S has uneven color and brightness. How can I fix this?

The color and brightness of your display panel can be affected by the angle and current position of your notebook. You can use the function keys (‘fn’ + ‘f5’/’f6’) or the display settings in your operating system to adjust the appearance of your display panel.


How can I maximize the battery life of my ASUS PX552S?

You can try any of the following suggestions to maximize battery life:

• Use the function keys to adjust the display brightness.

• If you are not using any Wi-Fi connection, switch your system into Airplane mode.

• Disconnect unused USB devices.

• Close unused applications, especially those that take up too much system memory.


The battery charge indicator on my ASUS PX552S does not light up. What’s wrong?

• Check whether the power adapter or battery pack is attached correctly. You can also try disconnecting the power adapter or battery pack, wait for a minute, then reconnect them to the power outlet and the notebook.

• If the problem still exists, contact your local ASUS service center for assistance.


Why is the touchpad on my ASUS PX552S not working?

Press ‘fn’ + ‘f9’ to enable your touchpad.


I can’t hear any sound from the audio speakers of my ASUS PX552S. What can I do?

You can try the following suggestions:

• Press ‘fn’ + ‘f12’ to turn up the speaker volume.

• Check if your speakers were set to mute.

• Check if a headphone jack is connected to your notebook and remove it.


My cursor keeps moving on my ASUS PX552S, making it difficult to type. What should I do?

Make sure that nothing is accidentally touching or pressing on your touchpad while you type on the keyboard. You can also disable your touchpad by pressing ‘fn’ + ‘f9’.


Pressing the “U”, “I”, and “O” keys on my keyboard displays numbers on my ASUS PX552S. How can I change this?

Press the ‘num lk’ key or ‘fn’ + ‘num lk’ (on selected models) on your notebook to turn off this feature and use the said keys for inputting letters.


When I turn on my ASUS PX552S, the power indicator lights up but nothing appears on my screen. What can I do?

You can try doing any of the following suggestions:

• Force shutdown your notebook by pressing the power button for at least four (4) seconds. Check if the power adapter and battery pack are inserted correctly, then turn on your notebook again.

• If the problem still exists, contact your local ASUS service center for assistance.


What should I do when my ASUS PX552S displays “Remove disks or other media. Press any key to restart.”?

You can try the following suggestions:

• Remove all connected USB devices then restart your notebook.

• Remove any optical discs that are left inside the optical drive then restart.

• If the problem still exists, your notebook might have a memory storage problem. Contact your local ASUS service center for assistance.


My ASUS PX552S boots slower than usual and the operating system lags. How can I fix this?

Delete the applications you recently installed or were not included with your operating system package, then restart your system.


My ASUS PX552S does not boot up. How can I fix this?

You can try the following suggestions:

• Remove all connected devices to your notebook then restart your system.

• If the problem still exists, contact your local ASUS service center for assistance.


Why can’t my ASUS PX552S wake up from sleep mode?

• You need to press the power button to resume your last working state.

• Your system might have completely used up its battery power. Connect the power adapter to your notebook and connect to a power outlet, then press the power button.

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