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What should I do if the illumination LED on my SONY BRAVIA KD-43XG81XX is flashing red?

Count how many times it flashes (the interval time is three seconds).

Reboot the SONY BRAVIA KD-43XG81XX by disconnecting the mains lead until the illumination LED stops flashing in red, then turn the TV on.

If the problem persists, disconnect the mains lead, and contact your dealer or Sony service centre with the number of times the illumination LED flashes.


What should I do if I cannot receive terrestrial/cable service on my SONY BRAVIA KD-43XG81XX?

Check the antenna (aerial)/cable connection and booster settings.

Select terrestrial/cable service by pressing DIGITAL/ANALOG on the remote control. If the broadcasting service is not displayed, press TV and then press DIGITAL/ANALOG.

Terrestrial signal might be suppressed if there is a strong signal supplied nearby.

After moving to a new house or trying to receive new services, attempt a service search by selecting [Digital tuning].


What should I do if I cannot receive satellite service on my SONY BRAVIA KD-43XG81XX?

Check the satellite cable connection.

When the message [No signal. LNB overload detected…] is displayed, unplug the mains lead. Then, ensure the satellite cable is not damaged and the satellite signal line is not short-circuited in the satellite connector.


What should I do if the remote control for my SONY BRAVIA KD-43XG81XX does not function?

Replace the batteries.


What should I do if the EXT.BOX MENU button on the remote control for my SONY BRAVIA KD-43XG81XX does not work?

Connect and set up the IR Blaster (models with supplied IR Blaster only).

Connect an HDMI CEC compatible device (except models with supplied IR Blaster) and change to that input.


What should I do if I have forgotten the parental lock password for broadcast on my SONY BRAVIA KD-43XG81XX?

Enter 9999 for the PIN code and select [Change PIN code].


Why does the area surrounding my SONY BRAVIA KD-43XG81XX become warm?

When the TV is used for an extended period, the TV surrounds become warm. You may feel hot when touching there by the hand.


How do I restart my SONY BRAVIA KD-43XG81XX if the picture is black, there is no sound, the picture is frozen, the TV does not respond, or the network is lost?

Restart your TV by pressing the power button on the remote control until a message appears. The TV will restart. If the TV does not recover, try unplugging the mains lead. Then press the power button on the TV and wait for two minutes, and plug in the mains lead.


Where can I find more troubleshooting information for my SONY BRAVIA KD-43XG81XX?

Refer to the Help menu by pressing HELP on the remote control.


What should I do when the message [A new TV system software update is available…] is displayed on my SONY BRAVIA KD-43XG81XX?

Sony strongly recommends you to update the TV software by selecting [Update Now]. These software updates improve your TV performance or add new features.

The following screen with [Updating…] will appear and the illumination LED flashes white while software is updating.

Do not unplug the mains lead during the software update. If you do, the software update may not finish completely, and it may cause a software malfunction. Software updates can take up to 15 minutes.


What happens when I plug in my SONY BRAVIA KD-43XG81XX?

When you plug in the TV, the TV may not be able to turn on for a while even if you press the power button on the remote control or the TV.

It takes time to initialize the system. Wait for about one minute, then operate it again.


How do I operate the buttons on my SONY BRAVIA KD-43XG81XX to adjust the volume, select the channel, or select the input source when the TV is on?

Press the  button repeatedly to change the function, then press the + or – button to:

Adjust the volume.

Select the channel.

Select the input source of TV.


What is the function of the illumination LED on my SONY BRAVIA KD-43XG81XX?

The illumination LED lights up or blinks according to the status of the TV.

For more information, refer to the Help Guide.


How do I turn on my SONY BRAVIA KD-43XG81XX if it is off?

Press the  button to power on.


How do I turn off my SONY BRAVIA KD-43XG81XX if it is on?

Press and hold the  button to power off.


What is the function of the / button on the remote control for my SONY BRAVIA KD-43XG81XX in TV mode?

In TV mode: Display and select the input source.


What is the function of the / button on the remote control for my SONY BRAVIA KD-43XG81XX in Text mode?

In Text mode: Hold the current page.


How do I use the voice search function on the remote control for my SONY BRAVIA KD-43XG81XX?

Use voice search* (e.g., Search various content by voice.)

* The voice search requires an Internet connection.


How can I display the connected External Box menu on my SONY BRAVIA KD-43XG81XX using the remote control?

Press EXT.BOX MENU to display the connected External Box (cable/satellite box) menu.

For models with supplied IR Blaster, connect and set up the IR Blaster (page 9).

The External Box menu may be displayed for some HDMI CEC compatible devices when the IR Blaster is not supplied/connected.


How do I access the “Google Play” online service on my SONY BRAVIA KD-43XG81XX using the remote control?

Access the “Google Play” online service by pressing the Google Play button.


How do I access the “NETFLIX” online service on my SONY BRAVIA KD-43XG81XX using the remote control (Only on limited region/country/TV model)?

Access the “NETFLIX” online service by pressing the NETFLIX button.


How do I execute contextual functions using the Colour buttons on the remote control for my SONY BRAVIA KD-43XG81XX?

Execute corresponding function at that time by pressing the Colour buttons.


How do I display a list of contextual functions using the ACTION MENU button on the remote control for my SONY BRAVIA KD-43XG81xx?

Display a list of contextual functions by pressing the ACTION MENU button.


How do I display the digital programme guide, or EPG of External Box after setting [IR Blaster setup] on my SONY BRAVIA KD-43XG81xx (IR Blaster compatible models only) using the GUIDE/ button on the remote control?

Display the digital programme guide, or EPG of External Box (cable/satellite box) after setting [IR Blaster setup] (IR Blaster compatible models only) by pressing the GUIDE/ button.


How do I access various services and applications on my SONY BRAVIA KD-43XG81xx using the APPS button on the remote control?

Access various services and applications by pressing the APPS button.


How do I return to the previous screen using the remote control for my SONY BRAVIA KD-43XG81xx?

Return to the previous screen by pressing the BACK/ button.


How do I display the TV Home Menu on my SONY BRAVIA KD-43XG81xx using the HOME button on the remote control?

Display the TV Home Menu by pressing the HOME button.


How do I adjust the volume using the +/- (Volume) button on the remote control for my SONY BRAVIA KD-43XG81xx?

Adjust the volume by pressing the +/- (Volume) button.


How do I jump back and forth between two channels or inputs using the (Jump) button on the remote control for my SONY BRAVIA KD-43XG81xx?

Jump back and forth between two channels or inputs. The TV alternates between the current channel or input and the last channel or input that was selected by pressing the (Jump) button.


How do I mute the sound using the (Mute) button on the remote control for my SONY BRAVIA KD-43XG81xx?

Mute the sound by pressing the (Mute) button. Press again to restore the sound.


How do I select the next or previous page in Text mode using the PROG +/-// buttons on the remote control for my SONY BRAVIA KD-43XG81xx?

In Text mode: Select the next () or previous () page by pressing the PROG +/-// buttons.


How do I select the channel using the PROG +/-// buttons on the remote control for my SONY BRAVIA KD-43XG81xx in TV mode?

In TV mode: Select the channel by pressing the PROG +/-// buttons.


How do I select the sound of a multilingual source or dual sound for the programme currently being viewed on my SONY BRAVIA KD-43XG81xx using the AUDIO button on the remote control?

Select the sound of a multilingual source or dual sound for the programme currently being viewed (depend on programme source) by pressing the AUDIO button.


How do I operate media contents on my SONY BRAVIA KD-43XG81xx and connected BRAVIA Sync-compatible device using the playback control buttons on the remote control?

Operate media contents on the TV and connected BRAVIA Sync-compatible device by pressing the ////// buttons.


How do I turn subtitles on or off using the remote control for my SONY BRAVIA KD-43XG81xx?

Turn subtitles on or off (when the feature is available) by pressing the (Subtitle setting) button.


How do I display the Help menu on my SONY BRAVIA KD-43XG81xx using the remote control?

Display the Help menu by pressing the HELP button. Help Guide can be accessed from here.


How do I record the currently viewed programme on the USB HDD using the REC button on the remote control for my SONY BRAVIA KD-43XG81xx?

Record the currently viewed programme on the USB HDD by pressing the REC button.


How do I display the Title list on my SONY BRAVIA KD-43XG81xx using the remote control?

Display the Title list by pressing the TITLE LIST button.


What are the approximate dimensions (width x height x depth) of the SONY BRAVIA KD-43XG81XX with Table-Top Stand?

The approximate dimensions (width x height x depth) with Table-Top Stand for SONY BRAVIA KD-43XG81XX are 97.0 × 63.0 × 26.2 cm.


What are the approximate dimensions (width x height x depth) of the SONY BRAVIA KD-43XG81XX without Table-Top Stand?

The approximate dimensions (width x height x depth) without Table-Top Stand for SONY BRAVIA KD-43XG81XX are 97.0 × 57.0 × 5.7 cm.


What is the approximate mass of the SONY BRAVIA KD-43XG81XX with Table-Top Stand?

The approximate mass with Table-Top Stand for SONY BRAVIA KD-43XG81XX is 10.2 kg.


What is the approximate mass of the SONY BRAVIA KD-43XG81XX without Table-Top Stand?

The approximate mass without Table-Top Stand for SONY BRAVIA KD-43XG81XX is 9.6 kg.


What are the specifications for the Wireless LAN (IEEE 802.11ac/a/b/g/n) frequency range and output power for the RMF-TX310E/TX220E accessory used with the SONY BRAVIA KD-43XG81XX?

The specifications for the Wireless LAN (IEEE 802.11ac/a/b/g/n) frequency range and output power for the RMF-TX310E/TX220E accessory are:

Frequency range Output Power
2400 – 2483.5 MHz < 20.0 dBm
5150 – 5250 MHz < 23.0 dBm
5250 – 5350 MHz < 20.0 dBm
5470 – 5725 MHz < 20.0 dBm
5725 – 5850 MHz < 13.9 dBm

What are the specifications for the Bluetooth frequency range and output power for the RMF-TX310E/TX220E accessory used with the SONY BRAVIA KD-43XG81XX?

The specifications for the Bluetooth frequency range and output power for the RMF-TX310E/TX220E accessory are:

Frequency range Output Power
2400 – 2483.5 MHz < 10.0 dBm

What are the specifications for the Bluetooth frequency range and output power for the general Bluetooth functionality on the SONY BRAVIA KD-43XG81XX?

The specifications for the Bluetooth frequency range and output power are:

Frequency range Output Power
2400 – 2483.5 MHz < 10.0 dBm

How can I perform wall-mount installation preparation for my SONY BRAVIA KD-43XG81XX before installation on the wall?

This TV’s instruction manual only provides the steps to prepare the TV for Wall-Mount installation before it is installed on the wall.

For safety reasons, it is strongly recommended that you use Sony accessories, including: Wall-Mount Bracket SU-WL450.

Be sure to use the screws supplied with the Wall-Mount Bracket when attaching the Wall-Mount Bracket to the TV set. The supplied screws are designed as indicated by illustration when measured from the attaching surface of the Wall-Mount Bracket.

The diameter and length of the screws differ depending on the Wall-Mount Bracket model.

Use of screws other than those supplied may result in internal damage to the TV set or cause it to fall, etc.


How should I transport my SONY BRAVIA KD-43XG81XX?

Before transporting the TV set, disconnect all cables.

Two or three people are needed to transport a large TV set.

When transporting the TV set by hand, hold it as shown below. Do not put stress on the LCD panel and the frame around the screen.

When lifting or moving the TV set, hold it firmly from the bottom.

When transporting the TV set, do not subject it to jolts or excessive vibration.

When transporting the TV set for repairs or when moving, pack it using the original carton and packing material.


What screws should be used to attach the Wall-Mount Bracket to the TV set for my SONY BRAVIA KD-43XG81XX?

Be sure to use the screws supplied with the Wall-Mount Bracket when attaching the Wall-Mount Bracket to the TV set. The supplied screws are designed as indicated by illustration when measured from the attaching surface of the Wall-Mount Bracket (8 mm – 12 mm).


What is the required torque for securing the screws when installing the Wall-Mount Bracket for my SONY BRAVIA KD-43XG81XX?

The required torque is 1.5 N·m {15 kgf·cm}.


How do I detach the Table-Top Stand from my SONY BRAVIA KD-43XG80xx?

Repeat the previous step and remove the other side of the Table-Top Stand.

Note

Three or more people are required to detach the Table-Top Stand.

Be careful not to use excessive force while detaching the Table-Top Stand from the TV as it may cause the TV set to fall resulting in personal injury or physical damage to the TV.

Take care when handling the Table-Top Stand to prevent damage to the TV.

Be careful when lifting the TV as the Table-Top Stand is detached, the Table-Top Stand may topple over and cause personal injury.

Take care when removing the Table-Top Stand from the TV to prevent it from falling over and damaging the surface that the TV is sitting on.


How do I remove one side of the Table-Top Stand from my SONY BRAVIA KD-75XG80xx?

Remove one side of the Table-Top Stand at a time. Firmly hold the Table-Top Stand securely with both hands while the other people lift up the TV.


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