NESPRESSO MOMENTO 100 (01) PDF Document

Please read all instructions in this user manual before operating the machine.

General safety notes:

In the event of an emergency, switch off the machine with the main switch located under the water tank, behind the drip tray. Unplug the machine. If your machine is connected to direct water connection, turn off the main water supply to the machine.

This appliance can be used by children age 8 years and above and by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and they understand the hazards involved. Children must not play with the appliance.

Ensure that all accessories (such as the water tank, pipes, etc.) are not showing any damage (such as a tear or crack, etc.) which could affect machine functionality or performance.

At least one copy of this user manual should be kept in a location available at all times to maintenance and management staff. Safety instructions must be available for all users.

This machine contains magnets.

Contact with electrical components during operation of the machine could result in death or serious injury.

The machine should only be installed, relocated, removed, serviced, and/or repaired by trained personnel, who are trained in the correct use of the machine in line with standards and who have specific knowledge of the machine, regarding all electrical safety and health regulations.

Ensure that your machine voltage is the same as your wall power voltage.

Extension cables may be used if needed during the installation. Note: the extension cable(s) must be grounded and rated for the machine.

Do not open the casing under any circumstances.

Keep the machine away from moisture.

Never immerse the machine, cable or plug in water or any other liquid.

Do not pull the cord over sharp edges, clamp it or allow it to hang down.

Machine cables must be positioned out of the reach of children.

Immediately stop using the machine if cable or plug are damaged.

Changes to the electrical plug are prohibited because they could lead to serious danger from electrical shock or fire.

Do not position the cable near or on hot parts of the machine. Using the machine near open flames is strictly prohibited.

Check that the main cable is not wet (especially at the main plug). Do not touch the main cable if it is wet. If wet, wait until it is dry before proceeding. If/once the main cable is dry, unplug the machine. Note: the machine must be unplugged and not simply turned off.

Dry the machine with a clean, soft, dry cloth. Check for water under the machine and dry off if needed.

Wait one hour, then plug in the machine for use.

Contact with hot fluids could result in minor or moderate injury.

Do not perform work underneath the product outlets.

Avoid direct contact with hot fluids.

Do not touch any part of the outlets before or after a beverage has been dispensed.

Empty the drip tray with care when cleaning the machine.

Handling inside the machine could result in minor or moderate injury.

Do not put fingers into the capsule insertion slots.

If a capsule is blocked in the capsule insertion slot, switch off and unplug the machine before performing any operation.

The machine is meant to be used in a professional environment by the personnel listed below:

Self-serve users: Self-serve users are users guided by the screen instructions to operate the machine in a safe mode. Self-serve users must not conduct any maintenance operations.

Trained operator staff: Trained operator staff are staff able to operate the machine and execute the cleaning and maintenance activities described in this manual.

The machine has to be cleaned daily to ensure hygiene and food safety, preserve your machine lifetime and contribute to an excellent Nespresso experience.

Machine cleaning and maintenance shall not be done by children without supervision.

This machine needs to be descaled. Always read the safety precautions on the descaling package before proceeding. Avoid contact with eyes, skin and surfaces.

Always perform descaling when prompted to do so by the machine.

Only use dedicated, single use, non-abrasive paper towels or tissues to clean all the outlets (coffee or water) to prevent microbiological contamination. When using dedicated or single-use paper towels or tissues, you must ensure they are moist but not wet to avoid increasing the risk of electrical shock.

Dedicated or single-use paper towels or tissues may be used to clean external parts of the machine. Please use appropriate cleaning products (such as odorless chemicals and mild detergents that are food-safe and non-abrasive).

Refer to the chapter “Daily cleaning and maintenance” for a complete guide to successfully clean your machine.

To avoid contamination during machine handling:

Microbiological contamination: clean and sanitize your hands and all tools or materials used when conducting machine maintenance. Use dedicated, single-use, non-abrasive paper towels or tissues to prevent microbiological contamination.

Chemical contamination: use appropriate chemical agents for sanitation (such as odorless chemicals, mild detergents, food-safe and non-abrasive).

Physical contamination: do not introduce foreign materials that can fall into the consumer cup.

Allergen contamination: only use either a non-abrasive, damp, single-use cloth or a paper towel for cleaning.

Never use tools that have been in contact with other food products.

Do not put plastic parts or any components of the machine into a microwave.

Do not clean machine components in the dishwasher, unless stated otherwise in this manual.

Do not clean plastic parts with alcohol, ethanol, methanol, methylated spirits or disinfectants. Detergents with strong acid agents such as acetic acid must not be used either.

Do not clean the machine with high pressure such as water jets.

Clean the coffee outlet with dedicated, single-use, non-abrasive paper towels.

If the clean symbol appears on the display (approximately 30 days), the water tank requires thorough cleaning.

Step 1: Remove the water tank from machine (both for NP200).

Step 2: Remove the water tank lid. Empty, clean with a cloth and rinse with drinking water. Fill the water tank with drinking water.

Step 3: Attach the lid and insert the water tank back in the machine (both for NP200).

Step 1: Remove the drip tray assembly with the drip grid. Swing the cup support to the side and remove the capsule container (both for NP200).

Step 2: Empty the drip tray. Empty the capsule container. Wash all the components with soapy water, rinse and dry elements.

Step 3: Insert the drip tray assembly and the capsule container back to the machine (both for NP200).

Step 1: Remove coffee outlet cover (both for NP200). Be careful, hot water might drip.

Step 2: Rinse coffee outlet cover with fresh drinking water and dry it.

Step 3: Clean the coffee outlet with a disposable tissue or a paper towel. Insert the coffee outlet cover back into the machine (both for NP200).

Step 1: Push the two pins on the bottom of the water tank valve assemby and remove it.

Step 2: Clean the valve assembly under fresh potable water and dry it.

Step 3: Rinse and clean the water trank with fresh potable water and dry it. For ease of cleaning, use the dedicated brush.

The machine can be installed without water filtration. Refer to the descaling table for frequency. Follow the instructions on the screen to set the water filter.

The water tank should be cleaned every time the filter is changed.

When the “filter” symbol appears in red, the internal filter should be changed. Tap on the red filter symbol and follow the instructions on screen.

Alternatively, when the “filter” symbol appears in red, you can start the water filter change procedure by entering the maintenance menu. Select “change the internal filter” and follow the instructions.

Follow the instructions on the screen to set the water hardness on both the machine and the new water filter.

Once the water hardness is set, remove the water tanks and their lids.

To complete the new water filter installation, the machine will automatically perform a rinsing cycle of approximately 0.5 liters / 16.9 oz through the outlets to ensure optimal performance. Therefore, place a container with enough capacity under the outlets.

When the “descale” symbol appears in red, the machine should be descaled. Tap on the red descaling symbol and follow the instructions on the screen. The use of the machine will be blocked after 30 days of descaling alerts. The procedure will last about 15 minutes.

For descaling, use Nespresso liquid descaler. Never use vinegar. Alternatively, the maintenance menu can be entered to start the descaling procedure.

Materials needed:

Prepare the following items to complete the descaling process:

cleaning tank

waste water container

2 bags of Nespresso liquid descaler (4 bags for the NP200)

11/34 oz of water (21/68 oz for the NP200)

Overfilling above the mark may cause the water pump to overheat and stop the cycle.

The water tank shows different marks. Refer to the descaling mark when descaling the coffee system. If the machine is equipped with water filters, always remove them before descaling.

Step 4: Remove the old water filter. Clean the water tank and rinse it with fresh drinking water.

Step 5: Fill a receptacle with fresh drinking water. Immerse the new water filter completely and squeeze it several times until all air bubbles have been removed.

Step 6: Insert the new water filter. Fill the water tanks with fresh drinking water and attach the lids again. Insert the water tanks back into the machine.

The following table shows the descaling intervals (in months) based on usage (recipes/day) and water filter setting (assuming coffee recipes average 100 ml / 3.4 oz, and usage is ~20 days/month). Coffee module descaling interval [in liters] considering water hardness and with/without filter: A: 840/300; B: 560/150; C: 420/50. If the machine is installed with an external water filtration system, a descaling alarm will be triggered after 1000 liters / 264 gallons.

On the Language screen, select the desired language and tap the “confirm” symbol. After 45 seconds without any interaction, the machine will revert to the original language.

The Settings menu includes:

A Maintenance menu: service procedures (default code 8888)

B Setup menu: general settings (default code 8888)

C Technician menu: can only be accessed by a trained Nespresso technician

A Red “descale” symbol: the machine needs to be descaled (see page 17)

B Red “filter” symbol: change water filter (see page 16)

C Blue clean symbol: the water tank must be cleaned. Touch the symbol and follow the screen instructions.

Insert a Nespresso capsule in the capsule insertion slot.

The capsule will not fully enter the machine head until the beverage is selected. Do not push it further in the insertion slot as it might create a capsule jam.

The three automatic rinsing cycles are:

Daily rinsing on start-up: Once per day, at machine start up, the machine automatically performs a rinsing cycle (200 ml) through the coffee and hot water outlets.

Rinsing after exiting a power-saving mode: Every time the machine exits a power saving mode, a rinsing cycle (40 ml) is automatically performed to clean the coffee and hot water fluid lines and reach the optimal temperature for the next beverage preparation.

Periodic rinsing: If the machine does not enter a power-saving mode after 130 minutes (i.e. the machine is kept in ready mode by people passing by), a rinsing cycle (70 ml / 2.4 oz) is automatically performed to keep the coffee fluid line at the optimal temperature. This rinsing cycle can be deactivated (setup menu > periodic rinsing).

Cup sizes in the table are based on the Nespresso standard recipe sizes. The recipe names displayed on the machine’s screen might be slightly different from the ones in this table.

The maximum top-up volume for coffee recipes is 50 ml / 1.7 oz.

Other recipes:

Recommended recipes for the inserted capsule are highlighted by a golden ring. Two rings indicate the “best enjoy as” (best recommendation).

Step 1: Select the right cup (size) for your recipe. Use the cup support for small and medium cups.

Step 2 (Coffee preparation): Insert the capsule into the capsule slot. Make your choice on the Recipe screen.

Step 2 (Hot water preparation): Press the “hot water” symbol to fill the cup with hot water.

Ristretto, Espresso and Lungo are set by default and cannot be removed from the recipes offer.

To choose your recipes, simply touch the recipe to select / deselect it. Recipes selected are highlighted (golden ring) for easy identification. This is done through the setup menu > set recipes option.

To program the recipes cup length, go to the setup menu > set recipe cup length. Use +/- to increase/decrease the overall recipe cup length. The recipe ingredients are adapted automatically.

To program the function cup length, go to the setup menu > set function cup length. Consult the Recipe list table to see the minimum and maximum volumes per recipe.

After finishing the recipes, it can be topped-up with the latest ingredient (see recipe list on page 11).

If you do not want to offer the topping-up function, go to the setup menu > “set top-up” and unselect the option.

Please ensure the coffee machine is placed in a location with sufficient ventilation (at least 5 cm of space on the back, on the sides and top of the machine).

Step 1: Insert the cup support (on both sides for the NP200) by tilting it into position. Insert the capsule container (on both sides for the NP200).

Step 2: Connect the power plug to the wall power socket. Be sure to use the correct wall power voltage as given in “Specifications”. Switch on the machine. Insert the drip tray with the drip grid.

The setup/first use settings will only show up once or after the machine is reset to factory settings. Follow the instructions on the screen to set the parameters of your machine:

set language

set time zone

set time

set date

set cup heater

set energy-saving modes

set coffee temperature

set recipes

set recipe cup length

set functions

set function cup length

set top-up

set access code

set water hardness

set machine operating mode

set machine with/without filter

water filter installation (if the filter is set)

For NP200: The left control panel controls settings on both coffee heads. The right control panel allows the following settings for the right coffee head:

set a different language

empty the machine

display the log

change the internal water filter (if the water filter is set)

The machine is equipped with a proximity sensor that perceives movement in front of the machine. The proximity sensor can differentiate two interacting zones: the first zone (“far field”) can recognize movement at a distance of approximately 4 meters / 13 feet, and the other zone (“near field”) at a distance of approximately 1 meter / 3.3 feet from the machine.

The machine is equipped with 2 power-saving modes that can be customized to save energy (setup menu > set energy-saving modes).

Standby mode: The machine enters Standby mode if unused or if its sensors do not detect any movement over 120 min. The time delay for Standby mode can be set between 10 and 480 minutes of inactivity.

Deep sleep mode: The machine enters Deep sleep mode after having been in standby over 120 min. The time delay for Deep sleep mode can be set between 10 and 480 minutes. The machine always enters Standby mode before switching to Deep sleep mode.

Transition: After 30 seconds of inactivity and no movement detection while in Standby mode, the machine transitions to Deep sleep mode.

The machine must be installed in indoor buildings, on a stable support and a flat horizontal surface able to withstand the weight of the machine.

This machine is designed for indoor use. Keep it in an appropriately controlled environment (protected from dust, vibrations, water splashes, direct sunlight, pests, etc.).

Position the machine on a flat, horizontal, stable, heat-resistant, fluid-resistant surface.

The machine is class 4 and, in accordance with its design, must be operated between 5°C / 41 °F and 32°C / 89.6 °F.

Ensure that all necessary maintenance work is done following the instructions and intervals recommended in this user manual.

Ensure you clean, empty and unplug the machine if you do not plan to use it for a long period of time (weeks). Perform the automated cleaning process first. Disconnect the machine from the wall power.

Always ensure the machine is in a vertical and upright position. Do not transport the machine on its side or upside down.

Fill the tanks only with the dedicated liquids. Never fill the water tank with milk.

Store the machine in a dust-free, dry environment, always at a temperature above 0°C / 32°F.

Never use the machine without drip grid.

The machine can be connected directly to a water supply. In that case, water filters need to be changed less often. No water refill is required. Only an original Nespresso direct water connection kit can be used. The connection to fixed water must be done according to the direct water connection installation sheet. The installation must be performed according to the national norms and regulations. The water supply tube must resist 200 psig. A trained Nespresso technician or a certified plumber is required (plumber installation) and the pressure will need to be verified as being between 2 (min) – 4 (max) bar (0.2 – 0.4 MPa).