NAPOLEON L50P (01) PDF Document

If you smell gas, follow these safety instructions immediately:

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

Please adhere to the following safety warnings for your NAPOLEON L50P:

• This appliance is hot when operated and can cause severe burns if contacted.

• Hot glass will cause burns. Do not touch the glass until it has cooled. Never allow children to touch the glass.

• A barrier is provided to reduce the risk of burns from hot viewing glass and must be installed for the protection of children and other at-risk individuals.

• Any changes to this appliance or its controls can be dangerous and are prohibited.

• Do not operate the appliance before reading and understanding the operating instructions.

• Do not operate the appliance with the glass door removed, cracked, or broken. Replacement of the glass should be done by a licensed or qualified service person.

• Do not connect 110 volts to the control valve.

• The appliance should be turned off and cooled before servicing to avoid risk of burns.

• Do not install damaged, incomplete, or substitute components.

• Wear protective gloves, footwear, and safety glasses during installation as sheet metal edges may be sharp.

• Children and adults should be alerted to the hazards of high surface temperature and should stay away to avoid burns or clothing ignition.

• Young children should be carefully supervised when they are in the same room as the appliance. A physical barrier is recommended if there are at-risk individuals in the house.

• Clothing or other flammable material should not be placed on or near the appliance.

• Due to high temperatures, the appliance should be located out of traffic and away from furniture and draperies.

• Ensure adequate safety measures are in place to protect infants/toddlers from touching hot surfaces.

• The glass and/or screen will remain hot for an extended period of time after the appliance is turned off.

• Any safety screen, guard, or barrier removed for servicing must be replaced prior to operating the appliance.

• This is a vented gas-fired appliance. Do not burn wood or other materials in it.

• The appliance area must be kept clear and free from combustible materials, gasoline, and other flammable vapors and liquids.

• Under no circumstances should this appliance be modified.

• This appliance must not be connected to a chimney flue pipe serving a separate solid fuel burning appliance.

• Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect and replace any part of the control system and any gas control that has been under water.

• When equipped with pressure relief doors, they must be kept closed while the appliance is operating to prevent exhaust fumes from entering the home.

• Always light the pilot with the glass door opened or removed, whether for the first time or if the gas supply has run out.

The specifications for the NAPOLEON L50P and related models are as follows:

Follow these recommended steps for installing your NAPOLEON L50P:

1. Determine venting requirements before deciding the final location of the appliance.

2. Plan out the appliance enclosure, framing, fronts, accessories, etc.

3. Install rough framing (refer to the “rough framing” section).

4. Place the appliance in its final position.

5. Install nailing tabs (refer to the “nailing tab installation” section).

6. Install appliance venting (refer to the “venting installation” section).

7. Install vent shield (refer to the “vent shield installation” section).

8. Install all electrical wirings (refer to the “electrical information” section).

9. Install gas lines (refer to the “gas installation” section).

10. Test the appliance.

11. Complete framing (refer to the “finish framing” section).

12. Finishing (refer to the “finishing” section).

13. Complete the installation checklist in the owner’s manual and apply the serial number to the owner’s manual.

In the event of a power failure, your NAPOLEON L50P can be operated using the supplied battery back-up. Follow these steps for installation:

A. Before beginning, turn off the gas and disconnect the electrical power supply from the appliance.

B. Locate the battery housing supplied in the manual baggie.

C. Install four “AA” alkaline batteries (not supplied) into the battery housing. Ensure the positive and negative ends correspond with those identified on the holder. To open the battery housing, slide the back piece upwards and off.

D. Remove the safety screen to easily access the control compartment.

E. Attach the wire (on connector) labeled “BATTERY” from the wiring harness, located in the control compartment, to the battery housing.

F. Place the battery housing into the control compartment in a clean and easily accessible location.

G. Reinstall the safety screen. The safety screen must be installed at all times during appliance operation.

H. Turn the gas and electrical power back on to begin operating the appliance.

Note: Once power has been restored, remove the batteries from the holder. The system will drain the batteries if they are left in the battery holder.

FOR YOUR SAFETY READ BEFORE LIGHTING

• Do not turn on if children or other at-risk individuals are near the appliance.

• This appliance is equipped with an ignition device which automatically lights the pilot. Do not try to light the pilot by hand.

• Before operating, smell all around the appliance area for gas and next to the floor because some gas is heavier than air and will settle.

• Do not use this appliance if any part has been under water. Immediately call a qualified service technician.

LIGHTING INSTRUCTIONS

This appliance is equipped with an ignition device which automatically lights the pilot. Do not try to light the pilot by hand.

A. Stop! Read the safety information on the label.

B. Remove batteries from the transmitter and set the thermostat to the lowest setting, if equipped.

C. Turn off all electrical power to the appliance.

D. Open the glass door, if equipped.

E. Turn the manual shut-off valve clockwise to the “OFF” position. (The shut-off valve is located on the flex connector).

F. Wait five (5) minutes to clear out any gas. If you smell gas, STOP! Follow the instructions in the “WHAT TO DO IF YOU SMELL GAS” section. If you don’t smell gas, close the glass door and go to the next step.

G. Turn the manual shut-off valve counter-clockwise to the “ON” position.

H. Turn on all electrical power to the appliance and re-install the batteries into the transmitter. Set thermostat to the desired setting, if equipped.

I. Turn on the remote wall switch to the appliance.

J. If the appliance will not operate, follow the instructions “TO TURN OFF GAS” and call your service technician or gas supplier.

To turn off the gas to your NAPOLEON L50P, follow these steps:

A. Set thermostat to the lowest setting, if equipped.

B. Turn off the remote wall switch to the appliance.

C. Turn off all electric power to the appliance if service is to be performed.

D. Turn the manual shutoff valve clockwise to the “OFF” position. Do not force.

A. To remove the safety barrier from the appliance, carefully lift it up and off the shoulder screws.

B. To replace, hook the safety screen onto the appliance by lifting it up onto the shoulder screws. Ensure the safety barrier is installed correctly.

The NAPOLEON L50P has an option to change from an electronic intermittent pilot ignition (IPI) to a standing pilot for cold climates. The anti-condensation control (standing pilot) switch is located to the left of the control panel.

• Flip the switch up for a standing pilot or down for an intermittent pilot ignition.

• Turning the switch on (standing pilot) will allow the pilot flame to burn continuously. This mode minimizes condensation on the inside of the glass when the main burner is first turned on and helps the appliance and vent system stabilize more quickly in colder months.

• During warmer months, the switch can be turned off (intermittent pilot) to minimize fuel consumption.

FRONT – ACCESS SIDE

A. Remove the safety screen assembly first.

B. Remove the door trim by carefully lifting it up and off the frame of the glass door.

D. For door removal, locate the top and bottom door latches. Pull latches forwards and away to disengage them. Note: Ensure to keep one hand on the glass door during the entire removal process.

E. Tilt the top of the door forwards 90 degrees, then lift it up and out of the door latches.

F. To re-install the door, reverse these steps. Ensure the top and bottom door latches are properly engaged before releasing the door. Note: Ensure the door opens freely and closes sealed.

FIXED SIDE – SEE-THRU ONLY

G. Remove the screws securing the door to the appliance.

H. Tilt the top of the door forward, then lift it up and out of the bottom door retainer.

I. When re-installing, lift the door onto the bottom door retainer, tilt the top towards the appliance, and secure with the previously removed screws.

Note: Under normal conditions, there is no reason to remove the fixed side of the firebox glass door. Servicing can be completed from the access side.

Cleaning Glass Media:

Glass media may have a fine oil residue that needs to be cleaned prior to installation. Clean the glass with mild dish soap, drain, rinse thoroughly, and dry before placing over the burner.

Installation:

Evenly spread the glass media onto the media tray. Ensure no glass media falls into the pilot opening. If this happens, insert a clean bag into your vacuum cleaner and vacuum out the glass media.

Important Notes:

• Do not use more media than what was supplied with the appliance.

• Do not place media directly onto the burner or pilot opening.

• Do not change or substitute the glass media material provided. If replacing, use only the replacement glass media available from your local authorized dealer/distributor.

Removing Media:

Using a vacuum cleaner, use a clean bag and vacuum out the glass media.

The NAPOLEON L50P is equipped with an externally adjustable air shutter. Any adjustments must be done with the door installed, including the burner and all media. To adjust:

• Pull the rod away from the appliance to open the shutter.

• Push the rod towards the appliance to close the shutter.

It is recommended to adjust the shutter in 1/8″ increments, as small adjustments can have a drastic effect on the flame appearance.

Warning:

• Air shutter adjustment must be done by a qualified installer.

• Closing the air shutter will cause a more yellow flame but can lead to carbonization.

• Opening the air shutter will cause a more blue flame but can cause flame lifting from the burner ports.

• The flame may not appear yellow immediately; allow 15 to 30 minutes for the flame color to be established.

Pilot Burner Adjustment:

Adjust the pilot screw to provide a properly sized flame. Turn it in a clockwise direction to reduce the gas flow.

Check Pressure Readings:

Inlet and outlet pressures must be checked by a qualified technician. After taking pressure readings, be sure to turn screws clockwise firmly to reseal. Do not overtorque. Leak test with a soap and water solution.

This appliance and its venting system should be inspected before use and at least annually by a qualified service person. The following checks should be performed:

A. To properly clean the burner and pilot assembly, remove the media (glass, etc.) to expose both assemblies.

B. Keep the control compartment, media, burner, air shutter opening, and the surrounding area clean by vacuuming or brushing at least once a year.

C. Check to see that all burner ports are burning. Clean out any ports which are not burning properly.

D. Check that the pilot flame reaches the sensor and is large enough to engulf the flame sensor and/or thermocouple or thermopile.

E. Replace the cleaned media. Failure to properly position the media may cause carbon buildup.

F. Check that the main burner ignites completely on all openings when turned on. A 5 to 10 second light-up period is satisfactory.

G. Check the gaskets on the sides, top, and bottom of the door for damage or wear. Replace if necessary.

H. If the vent air intake system is disassembled, re-install and re-seal it per the initial installation instructions.

I. Clean the safety barrier with a vacuum using the brush attachment to remove excessive lint/dust.

J. Ensure the relief system performs effectively. Check that the gasket is not worn or damaged. Replace if necessary.

Additional annual maintenance by a qualified technician should also include:

• If equipped with a blower, access and clean it using a soft brush and vacuum.

• Inspect all accessible gaskets and replace as required.

• Inspect the relief system to ensure it opens freely and closes sealed.

• Check for gas leaks on all gas connections.

To care for the glass on your NAPOLEON L50P, follow these guidelines:

• Do not clean the glass when it is hot.

• Do not use abrasive cleaners.

• Buff lightly with a clean, dry, soft cloth to remove dust or fingerprints.

• Clean both sides of the glass after the first 4 hours of operation with a recommended fireplace glass cleaner. Note: Glass cleaners with ammonia will discolor the glass. Do not use ammonia-based cleaners.

• Thereafter, clean as required. If the glass is not kept clean, permanent discoloration and/or blemishes may result.

• Do not operate the appliance with broken glass, as leakage of flue gases may result.

• If the glass cracks or breaks while the fire is burning, do not open the door until the fire is out. Do not operate the appliance until the glass has been replaced.

If the main burner flame is blue and lazy, it may be due to a blockage in the vent or incorrect installation.

• Blockage in vent: Remove any blockage. In very cold conditions, ice buildup may occur on the terminal and should be removed. To minimize this, vent lengths passing through unheated spaces should be wrapped with an insulated mylar sleeve.

• Incorrect installation: Refer to the “VENTING” section of the installation manual to ensure the installation is correct.

This issue is likely caused by the appliance being over-fired or under-fired. You should have a qualified technician check the gas pressure readings to ensure they match the specifications in the manual.

Carbon deposition can be caused by several issues:

• Air shutter improperly adjusted: Return the air shutter to the specified opening as per the “venturi adjustments” section in the installation manual.

• Air shutter is blocked: Ensure the air shutter opening is free of lint or other obstructions.

• Flame is impinging on surfaces: Ensure the media is positioned correctly. Open the air shutter to increase primary air. Check the input rate (manifold pressure and orifice size). Ensure door gaskets are not broken. Ensure vent liners are free of holes and sealed at all joints. Check that minimum rise per foot has been adhered to for horizontal venting.

This film is sulphur from the fuel being deposited on the surfaces. Clean the glass with a recommended gas fireplace glass cleaner. DO NOT CLEAN THE GLASS WHEN IT IS HOT. If these deposits are not cleaned off regularly, the glass may become permanently marked.

If you smell exhaust fumes, the appliance may be spilling. Immediately check the following:

• Check the door seal for any damage.

• Check for exhaust damage.

• Check that the venting is installed correctly.

• The room may be in a negative pressure state; increase the fresh air supply to the room.

If there is noise but no spark, check the following:

• Wiring: Verify that wiring connections are not short, loose, or damaged. Ensure connections from the pilot assembly are tight and not grounding out to any metal.

• Signal from remote: If there’s no signal, reprogram the receiver code or replace the receiver.

• Grounding: Verify the valve and pilot assembly are properly grounded.

• Switch Wiring: Troubleshoot the system with the simplest on/off switch to check for improper wiring.

• Pilot/Sensor Rod: The pilot assembly or sensor rod may be dirty, painted, or damaged. Clean the sensor rod with a green Scotch-Brite™ pad.

• Ignition Box Locked Out (SIT System Only): If your unit has an SIT system, the ignition box may be locked out. To reset, turn off the power supply and remove backup batteries. Wait, then restore power. Alternatively, use the transmitter on/off button: turn the system off, wait 2 seconds, then press on/off again to reset and start the ignition sequence.

If the pilot sparks but does not light, investigate these possible causes:

• Gas Supply: Verify the incoming gas line ball valve is “open”. Check that the inlet pressure is within acceptable limits (must not exceed 14″ W.C. or 34.9mb).

• Out of Propane Gas: If using propane, fill the tank.

• Air in Pilot Supply Line: Repeat the ignition process several times or have a technician purge the pilot supply line.

• Incorrect Wiring/Grounding: Ensure the correct polarity of thermocouple wiring (if equipped) and verify the pilot assembly/valve are properly grounded.

• Receiver (if equipped): Reset the program by holding the reset button on the receiver. You may need to replace the receiver.

• Valve: Check the valve and replace if necessary.

This indicates a problem with the flame sensor circuit. Check the following:

• Sensor Rod Connection: Verify there isn’t a short or loose connection in the sensor rod wiring.

• Dirty Pilot Assembly: The pilot assembly components (sensor rod, pilot hood, ignitor, flame sensor) may be dirty, painted, or damaged. Clean them using a green Scotch-Brite™ pad to remove any contamination.

This is typically caused by a wiring issue:

• Wall switch mounted upside down: Reverse the switch.

• Remote wall switch and/or wire is grounding: Check for a ground (short); repair the ground or replace the wire.

• Faulty wire: Replace the wire.

If your remote or receiver is not working correctly, try these solutions:

• Remote is locked out (controls lights but no flame): Reset by turning the power source off and then on. Note: If back-up batteries are installed, they must also be removed to re-program.

• Low battery: Replace the batteries in the receiver or remote.

• Error with synchronizing: Reset the receiver and remote.

• Remote too far from receiver: Move closer to the appliance.

• Wire connector pins are bent: Straighten the pins.

• Valve wiring is damaged: Replace the valve.

When ordering replacement parts for your NAPOLEON L50P, always give the following information:

• Model & Serial Number of appliance

• Installation date of appliance

• Part number

• Description of part

• Finish

For warranty replacement parts, a photocopy of the original invoice will be required to honor the claim.