NAPOLEON L38N2 (01) PDF Document

If you smell gas, follow these steps immediately for your safety:

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbour’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

Please adhere to the following safety warnings for your NAPOLEON L38N2:

• This appliance is hot when operated and can cause severe burns if contacted.

• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

• The installation and service must be performed by a qualified installer, service agency, or the supplier.

• Any changes to this appliance or its control can be dangerous and are prohibited.

• Do not operate the appliance before reading and understanding the operating instructions.

• Risk of fire or asphyxiation; do not operate the appliance with the glass door removed.

• Do not connect 110 volts to the control valve.

• The appliance should be turned off and cooled before servicing to avoid risk of burns.

• Do not install damaged, incomplete, or substitute components.

• Children and adults should be alerted to the hazards of high surface temperature and should stay away to avoid burns or clothing ignition.

• Young children should be carefully supervised when they are in the same room as the appliance. A physical barrier is recommended for at-risk individuals.

• Clothing or other flammable material should not be placed on or near the appliance.

• Any safety screen, guard, or barrier removed for servicing must be replaced prior to operating the appliance.

• Do not burn wood or other materials in this vented gas-fired appliance.

• Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect it.

• Do not operate the appliance with the glass door removed, cracked, or broken.

• Do not strike or slam shut the appliance glass door.

DANGER: HOT GLASS WILL CAUSE BURNS.

• DO NOT TOUCH GLASS UNTIL COOLED.

• NEVER ALLOW CHILDREN TO TOUCH GLASS.

A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed for the protection of children and other at-risk individuals.

Before lighting, read all safety information. This appliance has an automatic ignition device and you should not try to light the pilot by hand.

A. Stop! Read the safety information provided.

B. Remove batteries from the transmitter and set the thermostat to the lowest setting, if equipped.

C. Turn off all electrical power to the appliance.

D. Open the glass door, if equipped.

E. Turn the manual shut-off valve clockwise to the “OFF” position. (This valve is on the flex connector).

F. Wait five (5) minutes to clear out any gas. If you smell gas, STOP and follow the “WHAT TO DO IF YOU SMELL GAS” instructions. If you don’t smell gas, continue to the next step.

G. Turn the manual shut-off valve counter-clockwise to the “ON” position.

H. Turn on all electrical power to the appliance and re-install the batteries into the transmitter. Set the thermostat to the desired setting, if equipped.

I. Turn on the remote wall switch to the appliance.

J. If the appliance will not operate, follow the “TO TURN OFF GAS” instructions and call your service technician or gas supplier.

A. Set the thermostat to the lowest setting, if equipped.

B. Turn off the remote wall switch to the appliance.

C. Turn off all electric power to the appliance if service is to be performed.

D. Turn the manual shutoff valve clockwise to the “OFF” position. Do not force.

In the event of a power failure, your appliance can be operated using the supplied battery back-up. Ensure gas and electrical power are off before starting.

A. Before beginning, turn off the gas and disconnect the electrical power supply from the appliance.

B. Locate the battery housing supplied in the manual baggie.

C. Install four “AA” alkaline batteries (not supplied) into the battery housing, ensuring correct polarity. To open the housing, slide the back piece upwards and off.

D. Remove the safety screen to easily access the control compartment.

E. Attach the wire (on connector) labelled “BATTERY” from the wiring harness to the battery housing.

F. Place the battery housing into the control compartment in a clean and easily accessible location.

G. Reinstall the safety screen. It must be installed at all times during appliance operation.

H. Turn the gas and electrical power back on to begin operating the appliance.

Note: Once power has been restored, remove the batteries from the holder. The system will drain the batteries if they are left in the battery holder.

To remove the safety barrier:

A. Carefully lift the safety barrier up and off the shoulder screws on the appliance.

To install the safety barrier:

B. Hook the safety screen onto the appliance by lifting it up onto the shoulder screws. Ensure the safety barrier is installed correctly.

Your NAPOLEON L38N2 has an option to change from an electronic intermittent pilot ignition (IPI) to a standing pilot for cold climates. This is controlled by the anti-condensation control (ACS) switch, located to the left of the control panel.

• To activate standing pilot mode, flip the switch up.

• To return to intermittent pilot mode, flip the switch down.

Turning the ACS switch on (standing pilot) will allow the pilot flame to burn continuously. This mode minimizes condensation on the inside of the glass when the main burner first turns on and helps the appliance and vent system stabilize more quickly in colder months. During warmer months, the ACS switch can be turned off to minimize fuel consumption.

A. First, remove the safety screen assembly by lifting it up and off its shoulder screws.

B. Remove the door trim by carefully lifting it up and off the frame of the glass door.

D. Locate the top and bottom door latches. Pull the latches forwards and away from the appliance to disengage them.

E. While keeping one hand on the glass door, tilt the top of the door forwards 90 degrees, then lift it up and out of the door latches.

F. To re-install, reverse these steps. Ensure the top and bottom door latches are properly engaged before releasing the door and that the door opens freely and closes with a complete seal.

Before installation, clean the glass media with mild dish soap, drain, rinse thoroughly, and dry it completely.

To install:

Evenly spread the glass media onto the media tray. Ensure no glass media falls into the pilot opening. Do not use more media than what was supplied with the appliance and do not place media directly onto the burner or pilot opening.

To remove:

Using a vacuum cleaner with a clean bag inserted, vacuum out the glass media from the media tray.

• Do not clean the glass when it is hot. Do not use abrasive cleaners.

• Buff lightly with a clean, dry, soft cloth to remove dust or fingerprints.

• Clean both sides of the glass after the first 4 hours of operation with a recommended fireplace glass cleaner. Do not use ammonia-based cleaners as they will discolor the glass.

• Thereafter, clean as required. If the glass is not kept clean, permanent discoloration or blemishes may result.

• Do not operate the appliance with broken glass. If the glass cracks or breaks while the fire is burning, do not open the door until the fire is out. Have the glass replaced by an authorized dealer.

Annual maintenance should be performed by a qualified service technician and should include the following checks:

A. To properly clean the burner and pilot, remove the media (glass, logs, rocks) to expose the assemblies.

B. Keep the control compartment, media, burner, and air shutter opening clean by vacuuming or brushing at least once a year.

C. Check that all burner ports are burning and clean any that are not.

D. Check that the pilot flame reaches the sensor and is large enough to engulf the flame sensor/thermocouple.

E. Replace the cleaned media. Improper positioning can cause sooting.

F. Check that the main burner ignites completely on all openings when turned on.

G. Check the door gaskets for damage or wear and replace if necessary.

H. If the vent system is disassembled for any reason, re-install and re-seal it per the initial installation instructions.

I. Clean the safety barrier by vacuuming with a brush attachment to remove lint or dust.

J. Ensure the pressure relief system performs effectively and check its gasket for wear.

It is important to periodically perform a visual check of the pilot and burner flames. The pilot flame should be 3/8″ to 1/2″ (9.5mm – 12.7mm) and must envelop the upper 3/8″ to 1/2″ of the flame sensor. The main burner flame should have visible peaks and valleys. If any flames appear abnormal, call a service person.