NAPOLEON L50P2 (01) PDF Document

If you smell gas, follow these instructions exactly:

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbour’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

Please adhere to the following safety warnings:

• This appliance is hot when operated and can cause severe burns if contacted.

• Any changes to this appliance or its control can be dangerous and are prohibited.

• Do not operate the appliance before reading and understanding operating instructions. Failure to do so could cause fire or injury.

• Risk of fire or asphyxiation; do not operate the appliance with the glass door removed.

• Do not connect 110 volts to the control valve.

• The appliance should be turned off and cooled before servicing to avoid risk of burns.

• Children and adults should be alerted to the hazards of high surface temperature and should stay away to avoid burns or clothing ignition.

• Young children should be carefully supervised when they are in the same room as the appliance. A physical barrier is recommended for at-risk individuals.

• Clothing or other flammable material should not be placed on or near the appliance.

• Due to high temperatures, the appliance should be located out of traffic and away from furniture and draperies.

• Any safety screen, guard or barrier removed for servicing must be replaced prior to operating the appliance.

• The appliance is a vented gas-fired appliance. Do not burn wood or other materials in it.

• The appliance area must be kept clear and free from combustible materials, gasoline and other flammable vapors and liquids.

• Under no circumstances should this appliance be modified.

• Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect it.

• Do not operate the appliance with the glass door removed, cracked or broken.

• A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed.

Batteries must be disposed of according to the local laws and regulations. Some batteries may be recycled, and may be accepted for disposal at your local recycling center. Check with your municipality for recycling instructions.

The protective wrap on plated parts is best removed when the assembly is at room temperature. This can be improved if the assembly is warmed using a hair dryer or similar heat source. The protective wrap must be removed before operating the appliance.

Both the rating plate and lighting instructions are attached to a chain located on the left side of the control area near the valve (access side). To access them, remove the safety barrier and the control cover. Refer to the “safety barrier installation / removal” section for detailed removal instructions.

To replace, slide the instructions back into the control area and reinstall the safety barrier assembly.

Note: The rating plate must remain with the appliance at all times. It must not be removed.

Secure the lifting handles to the side of the appliance as shown with the screws supplied. Once the appliance is in place, remove the four screws for each handle. Discard the lifting handles.

Note: The lifting handles MUST be removed prior to rough framing the appliance.

If the battery holder is equipped with 4 “AA” batteries, the NAPOLEON L50P2 will still have on/off functions during a power failure.

In the event of a power failure, your appliance can be operated using the supplied battery back-up. Follow these steps:

A. Before beginning installation, turn off the gas and disconnect the electrical power supply from the appliance.

B. Locate the battery housing supplied in the manual baggie.

C. Install four “AA” alkaline batteries (not supplied) into the battery housing, ensuring the positive and negative ends correspond with those identified on the holder. To open the battery housing, slide the back piece upwards and off of the battery housing.

D. Remove the safety screen to easily access the control compartment.

E. Attach the wire (on connector) labelled “BATTERY” from the wiring harness, located in the control compartment of the appliance, to the battery housing.

F. Place the battery housing into the control compartment, ensuring it is in a clean and easily accessible location.

G. Reinstall the safety screen. The safety screen must be installed at all times during appliance operation.

H. Turn the gas and electrical power back on to begin operating the appliance.

Note: Once the power has been restored, remove the batteries from the holder. The system will drain the batteries if they are left in the battery holder.

FOR YOUR SAFETY READ BEFORE LIGHTING:

• Do not turn on if children or other at risk individuals are near the appliance.

• This appliance is equipped with an ignition device which automatically lights the pilot. Do not try to light the pilot by hand.

• Before operating, smell all around the appliance area for gas and next to the floor because some gas is heavier than air and will settle on the floor.

• Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance.

LIGHTING INSTRUCTIONS:

A. Stop! Read the safety information.

B. Remove batteries from the transmitter and set thermostat to lowest setting, if equipped.

C. Turn off all electrical power to the appliance.

D. Open the glass door, if equipped.

E. Turn the manual shut-off valve clockwise to the “OFF” position. (Shut-off valve is located on the flex connector).

F. Wait five (5) minutes to clear out any gas. If you smell gas, including near the floor, STOP! Follow the instructions in the “WHAT TO DO IF YOU SMELL GAS” section. If you don’t smell gas, close the glass door and go to the next step.

G. Turn the manual shut-off valve counter clockwise to the “ON” position.

H. Turn on all electrical power to the appliance and re-install the batteries into the transmitter. Set thermostat to desired setting, if equipped.

I. Turn on the remote wall switch to the appliance.

J. If the appliance will not operate, follow instructions “TO TURN OFF GAS” and call your service technician or gas supplier.

TO TURN OFF GAS:

A. Set thermostat to lowest setting, if equipped.

B. Turn off the remote wall switch to the appliance.

C. Turn off all electric power to the appliance if service is to be performed.

D. Turn manual shutoff valve clockwise to the “OFF” position. Do not force.

Yes, there are fastener restrictions. The area within 2 inches above and to the sides of the appliance opening, and 8 inches below the opening, has specific restrictions.

• **No fasteners permitted:** In the area 1 1/2″ directly above the gas valve access area, spanning 6″ wide, and within the bottom 1 1/2″ of the side areas spanning 2″ wide.

• **No fasteners permitted with greater than 3/4″ penetration into appliance:** This applies to the entire restricted area shown in the manual’s diagram.

When securing non-combustibles, it is suggested to use high temperature construction adhesive within 2” (5.08cm) above and to the sides from the appliance opening and 8” (20.3cm) below the appliance opening. DO NOT SCREW IN THE RESTRICTED AREA as this could damage the internal components of the appliance, which can cause injury or death.

Maximum screw length to be used outside the restricted screw area is 3/4″ greater than finishing material thickness (i.e., no fastener permitted that penetrates the appliance more than 3/4”).

Combustible mantel clearance varies according to the mantel depth. Use the graph provided in the installation manual to determine the required clearance. The graph plots Mantel Height against Mantel Depth. Find your mantel depth on the horizontal axis and trace up to the line, then read the corresponding minimum mantel height on the vertical axis.

Installing a television or other electronics above the appliance may cause damage. Use these clearances as guidelines and refer to your TV manufacturer’s instructions for more information.

A. To remove the safety barrier from the appliance, carefully lift it up and off the shoulder screws.

B. To replace, hook the safety screen onto the appliance by lifting it up onto the shoulder screws. Ensure the safety barrier is installed correctly.

The NAPOLEON L50P2 has an option to change from an electronic intermittent pilot ignition (IPI) to a standing pilot for cold climates. The anti-condensation control (standing pilot) switch is located to the left of the control panel.

• To activate standing pilot mode, flip the switch up. This will allow the pilot flame to burn continuously, which minimizes condensation on the glass and helps the appliance stabilize more quickly in colder months.

• To use intermittent pilot mode, flip the switch down. This is recommended during warmer months to minimize fuel consumption.

WARNING: Do not insert fingers in the gap between the door and the door frame or between the spring latches and door, there is a risk of injury due to the spring mechanism.

FRONT – ACCESS SIDE REMOVAL:

A. Remove the safety screen assembly.

B. Remove the door trim by carefully lifting it up and off the frame of the glass door.

D. For door removal, locate the top and bottom door latches. Pull latches forwards and away to disengage them.

E. Tilt the top of the door forwards 90 degrees, then lift it up and out of the door latches. Ensure to leave one hand on the glass door during the entire removal process.

FRONT – ACCESS SIDE RE-INSTALLATION:

F. Reverse the steps to re-install the door. Ensure the top and bottom door latches are properly engaged prior to releasing the door. Once latches are engaged, test to make sure that the door is sealed and opens/closes freely.

FIXED SIDE – SEE-THRU ONLY:

Note: Under normal conditions, there is no reason to remove the fixed side of the firebox glass door. Servicing can be completed from the access side.

G. Remove the screws securing the door to the appliance.

H. Tilt the top of the door forward, then lift it up and out of the bottom door retainer.

I. When re-installing the door, lift it onto the bottom door retainer, tilt the top towards the appliance and secure with the previously removed screws.

WARNING:

• Clean the glass media prior to installation and ensure it is dry before applying.

• Do not change or substitute the glass media material. If replacing, use only the approved replacement glass media.

• Do not place any media in or around the pilot opening and/or on the burner ports, as this will interfere with pilot operation and can cause flame lifting and sooting.

Cleaning Glass Media:

Glass media may have a fine oil residue that needs to be cleaned prior to installation. Clean the glass with mild dish soap, drain, rinse thoroughly and dry before placing over the burner.

Installation:

Evenly spread the glass media onto the media tray. Ensure no glass media falls into the pilot opening. Do not use more media than what was supplied with the appliance.

Removing Media:

Using a vacuum cleaner, use a clean bag and vacuum out the glass media.

The NAPOLEON L50P2 is equipped with an externally adjustable air shutter. Any adjustments must be done with the door, burner, and all media installed. To adjust:

• To open the shutter, pull the adjustment rod away from the appliance.

• To close the shutter, push the adjustment rod towards the appliance.

It is recommended to adjust the shutter in 1/8″ increments. Closing the air shutter will cause a more yellow flame, but can lead to carbonization. Opening the air shutter will cause a more blue flame, but can cause flame lifting from the burner ports. The flame may not appear yellow immediately; allow 15 to 30 minutes for the flame colour to be established.

Pilot Adjustment:

Adjust the pilot screw to provide a properly sized flame. Turn the screw in a clockwise direction to reduce the gas flow.

Check Pressure Readings:

• Inlet pressure can be checked by turning screw (A) counter-clockwise 2 or 3 turns and then placing a pressure gauge tubing over the test point. Check pressure with the main burner on “HI”.

• Outlet pressure can be checked the same way using screw (B). Check pressure with the main burner on “HI”.

After taking readings, be sure to turn screws clockwise firmly to reseal. Do not overtorque. Leak test with a soap and water solution.

*Maximum inlet pressure not to exceed 13″

It is important to periodically perform a visual check of the pilot and burner flames. Compare them to the illustration in the manual. The main burner should show a flame with peaks and valleys. The pilot flame should be 3/8″ – 1/2″ (9.5mm – 12.7mm) and must envelop the upper 3/8″ to 1/2″ (9.5mm – 12.7mm) of the flame sensor. If any flames appear abnormal, call a service person.

A qualified service technician should perform these checks annually:

A. In order to properly clean the burner and pilot assembly, remove the logs, rocks, and/or glass to expose both assemblies.

B. Keep the control compartment, media, burner, air shutter, opening, and the area surrounding the logs clean by vacuuming or brushing at least once a year.

C. Check to see that all burner ports are burning. Clean out any of the ports which may not be burning or are not burning properly.

D. Check to see that the pilot flame reaches the sensor and is large enough to engulf the flame sensor and/or thermocouple or thermopile.

E. Replace the cleaned logs, rocks, or glass. Failure to properly position the media may cause carbon which can be distributed inside of the firebox and on exterior surfaces surrounding vent termination.

F. Check to see that the main burner ignites completely on all openings when turned on. A 5 to 10 second total light-up period is satisfactory. Service as required.

G. Check the gaskets on the sides, top, and bottom of the door are not broken or missing. Replace if necessary.

H. If for any reason the vent air intake system is disassembled, re-install, and re-seal per the instructions provided for the initial installation.

I. Cleaning the safety barrier may be necessary due to excessive lint / dust from carpeting, pets, etc. Simply vacuum using the brush attachment.

J. Ensure the relief system performs effectively. Check that the gasket is not worn or damaged. Replace if necessary.

Access to the controls (valve, control module, electrical box) can be gained through the firebox by removing the safety barrier, glass door, and front trim.

A. Remove the safety screen and glass door.

B. Remove the media from the appliance.

C. Remove the pilot housing by removing the screws.

D. Remove the screws that secure the media tray in place. Lift the burner assembly up and out of the appliance.

A. Remove the safety screen and glass door.

B. Remove the control cover from the appliance by sliding it up and out of the clips of the front cover.

C. Remove the media tray and burner assembly.

D. Disconnect the flex connector from the valve. Remove the valve wire connections, labeling each one to aid with re-connection.

E. Remove the screws from the valve bracket and remove the valve.

F. Replace all components before returning the appliance to service.

G. Check for gas leaks by brushing on a soap and water solution.

A. Remove the safety screen and glass door.

B. Remove the control cover from the appliance by sliding it up and out of the clips of the front cover.

C. Remove the two screws holding the control module in place.

D. Ensure to identify the wires plugged into the control module. It is critical that wires are reconnected to the appropriate connectors.

E. Replace and reinstall components.

WARNING: Do not clean glass when hot! Do not use abrasive cleaners to clean glass.

• Buff lightly with a clean dry soft cloth to remove accumulated dust or fingerprints.

• Clean both sides of the glass after the first 4 hours of operation with a recommended fireplace glass cleaner. Note: Glass cleaners with ammonia will discolour the glass. Do not use ammonia based cleaners.

• Thereafter clean as required. If the glass is not kept clean, permanent discoloration and/or blemishes may result.

• Do not operate the appliance with broken glass, as leakage of flue gases may result.

• If the glass should ever crack or break while the fire is burning, do not open the door until the fire is out. Do not operate the appliance until the glass has been replaced.

If the appliance is equipped with plated parts, you must clean fingerprints or other marks from the plated surfaces before operating the appliance for the first time. Use a glass cleaner or vinegar and a towel to clean. If not cleaned properly before operating for the first time, the marks can cause permanent blemishes on the plating. After the plating is cured, the fingerprints and oils will not affect the finish and little maintenance is required, just wipe clean as needed.

This could be caused by a blockage in the vent or incorrect installation. First, check for and remove any blockage. In very cold conditions, ice buildup may occur on the terminal and should be removed. To minimize this, vent lengths passing through unheated spaces should be wrapped with an insulated mylar sleeve. If the problem persists, refer to the “VENTING” section of the manual to ensure correct installation.

Carbon deposits can be caused by several issues:

• **Air shutter improperly adjusted:** Return the air shutter to the specified opening as described in the “venturi adjustments” section.

• **Air shutter is blocked:** Ensure the air shutter opening is free of lint or other obstructions.

• **Flame is impinging on surfaces:** Ensure the media is positioned correctly in the appliance and open the air shutter to increase primary air.

• **Incorrect input rate:** Check the manifold pressure and orifice size as specified on the rating plate.

• **Poor seal or venting issues:** Ensure door gaskets are not broken and the seal is tight. Ensure vent liners are free of holes and well-sealed at all joints.

This film is caused by sulphur from the fuel being deposited on the surfaces. Clean the glass with a recommended gas fireplace glass cleaner, but DO NOT clean the glass when it is hot. If deposits are not cleaned off regularly, the glass may become permanently marked.

This indicates the appliance may be spilling exhaust into the room. You should immediately check the following:

• Check the door seal for any damage.

• Check the exhaust system for damage.

• Check that the venting is installed correctly.

• The room may be in a negative pressure state; increase the supply of fresh air to the room.

This issue can have several causes. Here’s what to check:

• **Wiring:** Verify the thermocouple/sensor is clean and the wiring is undamaged. Ensure connections from the pilot assembly are tight and not grounding out to any metal.

• **No signal from remote:** Reprogram the receiver code or replace the receiver.

• **Poor grounding:** Verify the valve and pilot assembly are properly grounded.

• **Improper switch wiring:** Troubleshoot the system with a simple on/off switch.

• **Dirty pilot/sensor:** Clean the sensor rod with a green Scotch-Brite™ pad to remove any contamination.

If you see a spark but the pilot does not light, check the following:

• **Gas Supply:** Verify the incoming gas line ball valve is “open” and that the inlet pressure reading is within acceptable limits (must not exceed 14″ W.C. or 34.9mb).

• **Out of propane gas:** Fill the tank.

• **Air in pilot line:** Repeat the ignition process several times or purge the pilot supply line.

• **Incorrect wiring/grounding:** Ensure correct polarity of thermocouple wiring and verify the pilot assembly/valve are properly grounded.

• **Receiver (if equipped):** Try resetting the program. Hold the reset button on the receiver for 2 beeps, release, then press the small flame button on the remote within 20 seconds. If this fails, replace the receiver.

• **Valve:** Check the valve and replace if necessary.

If the pilot lights but the main burner fails to ignite, investigate these potential issues:

• **Short or loose connection in sensor rod:** Verify all connections from the pilot assembly are tight and not grounding out to any metal.

• **Dirty, painted, or damaged pilot assembly components:** Clean the sensor rod, pilot hood, ignitor, or flame sensor with a green Scotch-Brite™ pad to remove any contamination.

If you’re having trouble with the remote system, try these solutions:

• **Remote controls lights but no spark/flame (locked out):** Reset the system by turning the power source off and then on. If back-up batteries are installed, they must also be removed to re-program.

• **Low battery:** Replace the batteries in the receiver or remote.

• **Error with synchronizing:** Reset the receiver and remote.

• **Remote too far away:** Move closer to the receiver.

• **Bent wire connector pins:** Straighten the pins.

• **Damaged valve wiring:** Replace the valve.

If the pilot will not light and the ignition box has been locked out, choose one of the following methods to reset the system:

1. Turn off the power supply and remove batteries (if used) from the back-up battery pack to reset the ignition box.

2. To reset the DFC Board when the LED is blinking 3 times, press the on/off button on the transmitter to turn the system off. After approximately 2 seconds, press the on/off button again. The DFC Board will reset and the ignition sequence will start.

3. To reset the DFC Board when the LED is blinking 3 times by cycling the flame, use the down arrow button in manual flame control mode to reduce the flame to off. Wait approximately 2 seconds and press the up arrow button to restart the ignition sequence.

Note: Starting from off, when you press the ‘on’ button, the ignition board will start to spark after about 4 seconds. The first ignition attempt lasts 60 seconds. If there’s no flame, it waits 35 seconds then tries again for another 60 seconds. If it still fails, the board will go into lock out.