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What are the electrical safety precautions for the KOGAN KAMWASHT12A washing machine?
To ensure electrical safety when using your KOGAN KAMWASHT12A washing machine, please follow these guidelines:
• If using a power board or portable power unit, keep it dry and away from water splashes. Do not share the socket with other electrical appliances. Avoid using loose plugs or sockets.
• Ensure the power plug is easily accessible during use. Unplug the washing machine and turn off the water tap when not in use, cleaning, or in case of power failure. Avoid plugging or unplugging with wet hands.
• Do not bend, stretch, twist, or overload the power cord.
• If the power cord or plug is damaged, cease use immediately and contact support.
• Avoid installing the washing machine in bathrooms or damp areas. Do not wash the washing machine with water or place wet clothes on the control panel.
• Keep the washing machine out of direct sunlight and away from heat sources.
• Do not place the washing machine on carpets or areas without floor drains if it has a drainage function.
What are the general safety guidelines for using the KOGAN KAMWASHT12A washing machine?
For your safety when operating the KOGAN KAMWASHT12A, please adhere to the following:
• Do not insert hands into the drum while the washing machine is operating. Supervise children to prevent accidents.
• If the spin tub does not stop within 15 seconds after opening the cover, cease use immediately and contact support.
• Ensure the new hose sets supplied with this product are used. Never use old hose sets.
• Do not attempt to disassemble, repair, or modify the washing machine yourself.
• Before any maintenance or cleaning, unplug the appliance from the electrical outlet.
• Always unplug the washing machine and turn off the water supply after use.
• To ensure your safety, the power plug must be inserted into an earthed three-pole electrical outlet. Check carefully and make sure that your outlet is properly and reliably earthed.
• This appliance can be used by children aged 8 years and above and people with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children should not play with the appliance. Cleaning and user maintenance shall not be done by children without supervision.
What precautions should be taken regarding flammable substances with the KOGAN KAMWASHT12A?
There is a risk of explosion. Do not wash or dry articles that have been cleaned in, washed in, soaked in or dabbed with combustible or explosive substances (such as wax, oil, paint, gasoline, degreasers, dry-cleaning solvents, kerosene, etc.). This may result in fire or explosion. Thoroughly rinse items by hand before washing.
What safety precautions should be followed when operating the KOGAN KAMWASHT12A appliance?
• Before washing the clothes for the first time, it is highly recommended to run a full cycle without clothes inside.
• Flammable and explosive or toxic solvents are forbidden and must not be used in or on this appliance.
• Gasoline, alcohol or solvents should not be used as detergents.
• Ensure you use detergents suitable for top loading washing machines.
• Ensure that all pockets are emptied before loading. Sharp and rigid items such as coins, brooches, nails, screws or stones may cause serious damage to this washing machine.
• Ensure the water inside the drum has been drained before opening the door. Do not open the door if there is any water visible.
• Never refill the water by hand during washing.
• After the program is completed, wait for at least 2 minutes before opening the door.
How do I unpack the KOGAN KAMWASHT12A washing machine?
Warning: Packaging material (e.g. films, Styrofoam) can be dangerous for children. There is a risk of suffocation! Keep all packaging well away from children.
1. Pull the carton straight up and over the top of the washing machine.
2. Lift the washing machine off the foam cushion.
• Operating the washing machine whilst on the foam cushion is strictly forbidden.
• Do not open the carton from the top. It is easily damaged and will make it difficult to remove.
• To avoid injury to people and damage to property, do not burn the carton in a fireplace.
What are the location requirements for installing the KOGAN KAMWASHT12A?
• Place the washing machine in a dry area, away from direct sunlight above 0°C.
• Ensure there is a floor drain where the washing machine will be installed, with unobstructed water flow. The floor drain should be flush with or slightly lower than the washing machine’s placement to prevent damage from potential water leakage.
• Position the washing machine on a flat, solid floor, maintaining a distance of at least 20mm from the side and 45mm from the rear.
Caution: Do not block the ventilation openings on the bottom of the washer by carpeting when the washer is installed on a carpeted floor.
How do I level the KOGAN KAMWASHT12A washing machine?
1. Check that all legs are securely attached to the cabinet. If not, rotate them back to their original positions and tighten the lock nuts.
2. Use a spirit level to check whether the product is properly aligned. Adjust if necessary to ensure level placement.
3. Loosen the lock nuts and turn the feet until they are in full contact with the floor.
4. Once the feet are adjusted and secured, press down on all four corners to confirm the machine is stable and level.
5. If needed, adjust the height of the washer’s adjustable leg to maintain balance. The maximum permissible tilt of the supporting surface is 2°.
Warning: Ensure the lock nuts on all four feet are firmly tightened against the cabinet to prevent movement during operation.
How do I install the bottom cover on the KOGAN KAMWASHT12A?
1. Unplug the power cord of the washer.
2. Locate the bottom cover and remove it during unpacking.
3. Gently lay down the backside of the washing machine on a soft mat or cushion. (Be careful not to dent the Frame.)
4. Align the bottom cover with the hooks of the base and push towards the rear until it reaches into the back hooks.
5. Use the screw provided in the accessory bag to fasten the bottom cover to the base.
6. Gently lift the washing machine back to its upright position and ensure it is stable.
How do I install the drain hose for the KOGAN KAMWASHT12A?
Warning:
• Do not bend, twist or excessively extend the drain hose.
• Ensure the drain hose is positioned correctly to avoid water leakage or damage.
• If the drain hose is too long, do not push it into the washing machine, as this may cause abnormal noise during operation.
Note: For models with an upper drain system, the drain hose is pre-installed. The following instructions apply only to models with a lower drain system.
1. Pinch both sides of the hose clamp and attach it securely to the drain outlet located on the rear panel of the washing machine.
2. Refit the hose clamp towards the end of the drain hose to ensure a tight seal.
3. When the washing machine is not in use, hang the drain hose in the holder on the right side of the top frame.
4. During operation, place the end of the drain hose securely in a sink or standpipe. Ensure the hose remains securely in place and does not become dislodged during use. The minimum height should be 86cm and the maximum 100cm.
How do I connect the inlet hose of the KOGAN KAMWASHT12A to a standard tap?
1. Loosen the clamp nut until approximately 5 mm of thread is exposed.
2. Loosen all four bolts on the connecting base.
3. Position the connecting base onto the tap and tighten the bolts evenly to secure it.
4. Tighten the clamp nut to hold the base in place.
5. Press the slide bushing and insert the inlet hose into the connecting base until it clicks into position.
6. Ensure the connection is secure and properly aligned.
7. Turn on the tap and check for any water leakage.
How do I connect the KOGAN KAMWASHT12A to a screw tap or a special washing machine tap?
Connecting to a Screw Tap:
If using a threaded tap, simply screw the inlet hose fitting directly onto the tap until secure. Ensure the connection is tight and leak-free.
Connecting to a Special Washing Machine Tap:
If using a tap designed for washing machines, insert the inlet hose directly into the special tap connection and ensure it is fully secured. Check for leaks after turning on the tap.
Warning:
• To prevent leakage or water damage, follow the instructions in this chapter!
• Do not kink, crush, modify or sever water inlet hose.
How should I prepare laundry before washing in the KOGAN KAMWASHT12A?
• Ensure pockets are empty (pins, coins or other items may damage clothes or the washing machine).
• Wool items, underwear, articles with embroidery, nylon etc., should be placed in a laundry bag for extra protection.
• Close all fasteners and tie loose laces.
• Press light clothing down.
• Separate white clothes from coloured clothes, and coats from underwear.
What are the functions of the buttons on the control panel of the KOGAN KAMWASHT12A?
| Button | Function |
|---|---|
| 1. Power Button | Press to turn the appliance on/off. |
| 2. Start/Pause Button |
• Press to start the washing operation. • Press again to temporarily pause the operation. • Press once more to resume operation. |
| 3. Program Knob | Press to choose the appropriate washing program based on the laundry type. |
| 4. Temp Button | Press to select the washing water temperature. The rinse water temperature is always cold. |
| 5. Water Level Button |
• Press to adjust the water level according to the laundry load size. • Different water levels can be selected for washing and rinsing. |
| 6. Soil Level Button | Select clothes soil level. There are 4 levels to choose from: Extra Heavy, Heavy, Medium and Light. |
| 7. FCS Button (Fast Cycle Setting) | After selecting a wash program, press the ‘FCS’ button to enable the fast cycle function. The indicator light will turn on, and the program will run in a shorter time. To cancel, press the ‘FCS’ button again. |
| 8. Extra Rinse Button | Select to add a rinse cycle. |
| 9. Delay End Button | Press the button to preset delay end time. |
| 10. Mute Button | Cancel button beeps and program sound by pressing soil level and extra rinse together at the same time. |
What are the steps to operate the KOGAN KAMWASHT12A washing machine?
1. Preparation
a. Ensure the drain hose is fitted.
b. Connect the water supply hoses to the faucet and turn the faucet on.
c. Plug the power cord into the electrical outlet.
d. Place clothes inside.
e. Close the lid.
2. Press ‘Power Button’.
3. Use the recommended amount of detergent.
4. Press ‘Start/Pause button’.
• The sensor tests the clothes weight automatically (For Standard/Custom/Heavy/Quick Wash).
• Select water level, wash/spin time, water flow.
After Washing
1. A buzzer will beep after washing is finished and the power supply will be cut off automatically.
2. Unload the laundry.
How do I select a washing program on the KOGAN KAMWASHT12A?
Press the ‘Program button’ to select the program you need according to your load. Refer to the chart below.
| Program | Description |
|---|---|
| Normal | Standard fabric washing program, suitable to wash ramie cotton fabric wash for once, rinsing for twice, the spin time is a little long. |
| Bulky | Suitable to wash bulky clothes. For example Jeans and so on. |
| Active Wear | Suitable to wash Active Wear clothes. |
| Cold Wash | Using cold water to get better protection of the clothes and keep the original colour of the clothes. |
| Rinse & Spin | Select this program to run only the rinse and the spin functions. |
| Drain & Spin | Select this program to run only the drain and the spin functions. |
| Heavy Duty | Use this program when washing heavy duty clothes like Jeans and blanket. |
| Delicates | The water flow is infirmly. It is used for washing woollens, thin clothes or cleaner clothes. |
| Tub Clean | Cleans residue inside and outside the barrel. User should clean the tub monthly. |
| Quick Wash | To wash light dirty clothes with only one rinsing cycle. |
| Hand wash | Select this program for washing dirty clothes, so that the clothes after washing show the effect of hand rubbing. |
| Whites | To wash white clothes. |
| Casuals | To wash casual clothes. |
How do I use the ‘Delay End’ function on the KOGAN KAMWASHT12A?
Use this function to delay the end of the wash cycle.
1. Select a program.
2. Press the ‘Delay End’ button. The Delay End light will illuminate.
3. Press the ‘Delay End’ button repeatedly to choose the desired time.
4. Press ‘Start/Pause’ to begin the delay countdown.
Caution:
• If power is interrupted during use, the selected program is saved and will resume when power is restored.
• The display shows the end time of the delay, not the start time.
How do I activate and deactivate the Child Lock on the KOGAN KAMWASHT12A?
Activate this function to lock all control panel buttons and prevent unintended operation.
How to lock:
1. Press the ‘Power’ button to turn on the appliance.
2. Press the ‘Start/Pause’ button to begin washing.
3. Press and hold both the ‘Temp’ and ‘Water Level’ buttons for 3 seconds.
How to Unlock:
Press and hold both the ‘Temp’ and ‘Water Level’ buttons again for 3 seconds.
Caution:
• If the lid is opened during operation, the buzzer will sound for 10 seconds and then alarm every 15 minutes.
• If the lid remains open for more than 1 hour, the machine will shut down automatically.
How do I use the ‘Soil Level’ setting on my KOGAN KAMWASHT12A?
Use this option to select how heavily soiled the laundry is.
1. Select a program.
2. Press the ‘Soil Level’ button to choose from Extra Heavy, Heavy, Medium, or Light.
3. Press ‘Start/Pause’ to begin the wash with the selected soil level.
Note: The Soil Level setting cannot be used with Rinse & Spin or Drain & Spin programs.
How do I clean the cabinet and filters of my KOGAN KAMWASHT12A?
Warning: Before your maintenance starts, please unplug the machine and close the tap.
Cleaning the Cabinet:
Clean the exterior surface with a diluted non-abrasive, neutral detergent when necessary. Wipe off any water spills immediately using a soft, damp cloth. Do not use sharp objects or abrasive cleaners.
Cleaning the Inlet Filter:
1. Disconnect the inlet hose from the rear panel of the machine.
2. Use long-nose pliers to remove the inlet filter.
3. Wash the filter thoroughly using a soft brush.
4. Reinstall the cleaned filter and reconnect the inlet hose.
Cleaning the Lint Filter:
1. Clean the lint filter every 10 wash cycles.
2. Remove the lint filter from the washer.
3. Rinse the filter with clean water to remove trapped lint.
4. Reinstall the lint filter securely in the machine.
How do I clean the Drain Pump Filter on the KOGAN KAMWASHT12A?
Warning:
• Be careful of hot water.
• Allow detergent solution to cool down.
• Unplug the appliance before cleaning to avoid electric shock.
1. Place a container under the pump area to collect any water.
2. Open the pump cover by turning it counterclockwise.
3. Remove any foreign objects from the filter.
4. Clean the filter under running water.
5. Reinstall the filter, aligning the tab with the pump opening.
6. Tighten the pump cover by turning it clockwise.
Caution:
• Ensure the valve cap and emergency drain hose are reinstalled correctly. The cap plates must align with the holes, otherwise leakage may occur.
• Do not remove the pump cover during a wash cycle. Wait until the cycle has finished and the appliance is empty.
What do the error codes on my KOGAN KAMWASHT12A mean?
| Description | Reason | Solution |
|---|---|---|
| E1 | Alarm for abnormal water intaking. | Check the water tap is opened or not. |
| E2 | Alarm for water drain has not finished. | Check the water level sensor and drain pump. |
| E3 | Alarm for lid not closed before wash and spin. | Close the lid, Press “Start” button. |
| E4 | Alarm for washing stay at one side. | Manually balance clothes in the barrel by hands. |
| XX | Others | Please try again first, call up service line if there are still troubles. |
How do I troubleshoot common issues with the KOGAN KAMWASHT12A?
| Issue | Inspection Items |
|---|---|
| No washing function | • The power is turned on and the fuse has not blown. |
| • The power supply voltage is stable and not too low. | |
| • The water level has reached the required amount to start operation. | |
| • The ‘Delay End’ function is not active. The appliance will only begin the cycle once the set delay time has. | |
| No water entering the machine | • The power is turned on and the fuse has not blown. |
| • The water supply is active, and water pressure is sufficient. | |
| • The inlet hose is correctly connected, and the water tap is open. | |
| • The inlet valve filter screen is not clogged with debris. | |
| • The inlet valve coil is functioning properly (a faint electromagnetic sound when switching on is normal). | |
| • The ‘Start/Pause’ button was pressed after turning on the appliance. | |
| Water does not drain properly | • The drain hose is not positioned too high above ground. |
| • The end of the drain hose is not submerged or sealed in water. | |
| • The internal rubber ring of the drain valve is not blocked by debris. | |
| Abnormal spin operation | • The lid is closed securely. |
| • The laundry is evenly distributed inside the drum and not overloaded. | |
| • The appliance is placed on a stable, level surface. | |
| • The motor belt is not loose. |
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