HIKVISION DS-KM9503 (01) PDF DOCUMENT

The main station consists of a front panel, top panel, and rear panel with various indicators, buttons, and ports.

Front Panel Components:

Note: You can hold the unlock button to unlock lock 1, and press the unlock button to unlock lock 2.

Top and Rear Panel Components:

Optional Speaker Components:

Before installation, please ensure the following:

Make sure the device in the package is in good condition and all the assembly parts are included.

The power supply the door station supports is 12 VDC. Please make sure your power supply matches your door station.

Make sure all the related equipment is power-off during the installation.

Check the product specification for the installation environment.

Before installing the device on the wall or table, you should install the accessories first.

Install Speaker

Steps:

1. Loose 2 screws on the rear panel of the device.

2. Remove the cover from the device and install the speaker to the main station.

3. Use 4 screws to secure the speaker to the main station with the cover.

Note:

The speaker and earphone cannot be used at the same time. If you want to use the earphone, you should remove the speaker.

When using earphones, the small size of the earphone plug should be selected. The size of the plug should be smaller than 7 mm.

Install Goose Neck Microphone

If you want to use the goose neck microphone to create two-way audio communication.

Steps:

1. Remove the cover of the device on the top panel.

2. Insert the goose neck microphone to the interface.

Wall Mounting

Before You Start:

Tools that you need to prepare for installation: Drill (6).

Make sure all the related equipment is power-off during the installation.

Steps:

1. Place the table bracket on the wall. Mark the screw holes’ position with a marker, and take out the table bracket. Drill 4 holes according to the marks on the wall, and insert the expansion sleeves into the screw holes.

2. Secure the table bracket on the wall with 4 screws.

3. Hook the device to the table bracket tightly by inserting the hooks into the slots on the rear panel of the device, during which the lock catch will be locked automatically.

Table Mounting

Steps:

1. Wiring the device and smooth the cables across the cable hole.

2. Adjust the table bracket to the right angle and put the device on the right position. It is recommended that the maximum opening angle of the table bracket is used.

You should activate the device before the first login. The default values of the device are as follows:

The default IP address: 192.0.0.64

The default port No.: 8000

The default user name: admin

Activate via Device

If the device is not activated, you can activate it after it is powered on. On the Activate Device page, create a password and confirm the password. Tap Activate and the device will be activated.

Caution:

The password strength of the device can be automatically checked. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.

Proper configuration of all passwords and other security settings is the responsibility of the service provider and/or end-user.

Do not contain following characters in the password: the user name, 123, admin (case-insensitive), 4 or more continuously increasing or decreasing digits, or 4 or more consecutively repeated characters.

Activate via Web Browser

You can activate the device via the web browser.

Steps:

1. Enter the device default IP address (192.0.0.64) in the address bar of the web browser, and press Enter. Make sure the device IP address and the computer’s should be in the same IP segment.

2. Create a new password (admin password) and confirm the password.

3. Click Activate.

4. Edit the device IP address. You can edit the IP address via the SADP tool, the device, and the client software.

Activate Device via Guarding Vision Client Software

For some devices, you are required to create the password to activate them before they can be added to the Guarding Vision software and work properly.

Steps:

1. Enter the Device Management page.

2. Click on the right of Device Management and select Device.

3. Click Online Device to show the online device area. The searched online devices are displayed in the list.

4. Check the device status (shown on Security Level column) and select an inactive device.

5. Click Activate to open the Activation dialog.

6. Create a password in the password field, and confirm the password.

7. Click OK to activate the device. Note: Characters containing admin and nimda are not supported to be set as activation password.

Activate the Device

You can only configure and operate the main station after creating a password for the device activation.

Steps:

1. Power on the device. It will enter the activation page automatically.

2. Create a password and confirm it.

3. Tap OK to activate the main station.

Basic Settings: Local Network Parameters

Network connection is mandatory. The default IP address of the main station is 192.0.0.64.

Steps:

1. Tap Configuration and enter the admin password (the activation password) to enter the settings page.

2. Tap to enter the network parameters settings page.

3. Edit the local network parameters:

– Set the Local IP Address, Subnet Mask, Gateway and DNS address manually.

– Enable DHCP, then the device can search and get an IP address automatically.

Linked Device Management

Steps:

1. Tap Configuration, and enter the admin password to enter the settings page.

2. Tap to enter the device management page.

3. Tap Intercom.

4. Tap Add Organization to create a video intercom system. For example, if a device is in Phase 1 Building 1 Unit 1, you would first add “Phase 1”, then select it and add “Building 1”, and so on.

5. Tap + to link the device.

6. Select the Device Type as indoor station, outer door station, main station, door station or camera.

7. Set the Serial No., SIP Account, SIP Password, Activation Password, Device IP Address and Subnet Mask.

8. Tap the checkmark icon to add.

Add Camera

The main station can monitor via a camera. You should add cameras first.

Steps:

1. Tap Configuration, and enter the admin password.

2. Tap to enter the device management page.

3. Tap Intercome.

4. Tap Add Branch to create a video intercom system.

5. Tap + to link the device.

6. Select the Device Type as camera.

7. Set Name, Protocol Type, IP Address, Port No., Channel, User Name and Password of the camera.

8. Tap the checkmark icon to add.

Set Device No.

The main station No. can be dialed by other devices to call the main station. It is composed of the phase No. and No.

Steps:

1. Tap Configuration, and enter the admin password.

2. Tap to enter the Main Station Settings page.

3. Edit the Community No. and No. of the device.

4. Tap Video Intercom Network to set the SIP server parameters (Registration Password, Private Server IP, Private SIP server port).

– Private Server IP: Enter the main station’s IP address for VoIP communication. The main station is used as a SIP server.

5. Tap VoIP Account Settings and enable VoIP. Then you can edit VoIP account parameters (user name, number, password, SIP server, etc.).

6. Set the Live View Duration.

7. Configure the Link Network Camera. You need to add an IPC first, then you can select it from the list.

You can view the information of the user.

Steps:

1. Tap Configuration to enter the user management page.

2. Tap ‘admin’ and enter the admin password to view the details.

3. Tap Fingerprint -> + to add fingerprints. Follow the tips on the page.

Note: Up to 3 fingerprints can be added. This function can only be used when the fingerprint module is plugged in.

On the main page, tap the time displayed area to synchronize time manually. Here takes synchronizing time via local configuration for example.

Steps:

1. Tap Configuration -> Time and Date to enter the settings page.

2. Select the Time Zone.

3. Synchronize time:

– Configure the Date and Time manually.

– Slide the slider to enable the NTP Auto Time Synchronization function. Set the synchronizing interval, enter the IP address of NTP server and port No.

You can set ringtone, ring duration, call volume, and enable group call and microphone functions.

General Call Settings

1. Tap Configuration to enter the call settings page.

2. Set corresponding parameters:

– Ringtone: There are 3 ringtones by default, and you can custom and import at most 4 ringtones via Batch Configuration Tool or Guarding Vision Client Software.

– Ringtone Duration: The maximum duration of main station when it is called without being accepted. Ranges from 30 s to 60 s.

– Volume Settings: Adjust the call volume, input volume and voice prompt volume.

– Max. Call Duration: The maximum duration of calling between main station and other devices. It ranges from 90 s to 120 s.

– Group Call: Slide to enable the group call function, then the device can receive more than 2 devices calling at the same time.

Call Forwarding

Slide to enable one-touch call forwarding, call forward when no answer, call forward when busy or call forwarding schedule.

– One-touch Call Forwarding (Display on Main Page): One-touch to forward the call to a call forwarding device.

– Call Forward when No Answer: When not answered within set duration, the call will be forwarded.

– Call Forwarding Schedule: Within the schedule, the incoming call will be forwarded to a call forwarding device.

– Call Forward When Busy: When busy, the incoming call will be forwarded to a call forwarding device.

You can also access call forwarding settings by going to Configuration -> Advanced Settings -> Configuration, tapping the device you want to configure, and clicking Call Forwarding.

VoIP Contact

Add VoIP contact and view them in the list. Hold one of the contacts to edit or delete the selected contact.

Restore Main Station

Steps:

1. Tap Configuration and enter the admin password.

2. Tap to enter the system maintenance page.

3. Restore All and Restore Default Settings.

– Restore All: Tap Restore All to restore all parameters and reboot the system.

– Restore Default Settings: Tap Restore Default Settings to restore the default settings and reboot the system.

Upgrade

Before you start, plug in a USB flash driver or an SD card with the upgrading package.

Steps:

1. Tap Configuration and enter the admin password.

2. Tap to enter the system maintenance page.

3. Tap Upgrade to get the upgrading package to upgrade the device.

SD Card Maintenance

1. Tap Configuration -> Configuration and enter the admin password.

2. Tap to enter the maintenance page.

3. Tap SD Card to view the capacity of the SD card. You can format and uninstall the SD card.

Wizard

Use the Wizard to configure the system quickly. Access it from the maintenance page.

Permission Verification and Screen Adaption

Go to Configuration -> General settings.

– Slide to enable the permission verification and screen adaption function.

– Screen Adaption: When enabled, the page will automatically adapt to the screen size of the device.

– Permission Verification: When enabled, you need to enter your user name and password to wake the device.

Brightness Adjustment

Tap Configuration to adjust the brightness.

View Device Information

View information including version, model, serial No., LAN2 IP address, LAN2 Mac address, and open source disclaimer.

Steps:

1. Tap Configuration -> Device Information to enter the Device Information page.

2. View the information.

3. Optional: Tap Open Source Disclaimer to view the OSS statement.

Reboot Device

1. Tap Configuration to enter the settings page.

2. Tap Reboot Device to reboot the system. Please do not cut the power during rebooting.

Group Call Settings

You can initiate a group call with more than 2 devices. The device can also receive more than 2 devices calling at the same time.

1. Tap Call -> on the main page.

2. You can select calling mode and group chat device. Slide to enable turn on front camera.

3. Tap Initiate a Call.

Call Resident

Call the indoor station via the main station.

1. Tap Call to enter the call page.

2. Enter the calling number to call. The calling number format should be x-x-x-xxx (e.g., 1-2-3-405 for Community 1, Building 2, Unit 3, Room 405). The community No. can be omitted. Tap the call button to start an audiovisual call.

Receive Call

The main station can receive calls from the indoor station, door station, and other main stations. When a call is received, tap the receive call button to answer or the hang-up button to end it. During the call, you can tap the unlock button to unlock the door remotely. The maximum call duration between the main station and the indoor station is 120 s.

View Call Logs

1. Tap Call on the main page.

2. View the call logs. Up to 2000 call logs can be viewed.

3. Optional: Hold one of the call logs to clear all call logs or delete the selected call log.

View the live videos of other devices from the main station.

Steps:

1. Tap Live View on the main page.

2. View the live videos of other devices.

3. Optional: Tap the unlock button to unlock the door.

Install the App

1. Tap Configuration -> Configuration.

2. Enter the configuration password (the activation password by default).

3. Tap to view the third-party apps.

4. Tap New APP to view the details.

5. Optional: Tap the added third-party app, and tap Clear Memory to clear the app’s memory or uninstall the app.

Uninstall the App

1. Tap Configuration -> Configuration.

2. Enter the configuration password.

3. Tap to view the third-party apps.

4. Select an App and tap Uninstall Application. You can also uninstall Apps via client software remotely.

You can view received alarm logs, captured pictures, recorded videos, and recorded audios.

Take viewing alarm logs as an example. Tap Message and you can view all received alarm logs.

Hold one of the logs to clear all logs or delete the selected log.

Up to 200 alarm logs, 200 captured pictures, 200 recorded videos, and 200 recorded audios can be viewed.

Select Language

Click the language icon in the top right to enter the Device Language Settings page and select a language from the drop-down list. The device will reboot automatically after a language change.

Time Settings

Click the settings icon in the top right to enter the wizard page. Click Next to enter the Time Settings page.

– Time Zone: Select the device’s time zone.

– Time Sync: Set NTP server’s IP address, port No., and interval, or set time manually and sync with the computer’s time.

– DST: View DST start time, end time and bias time.

No. and System Network

1. From the wizard page, click Next to enter the No. and Network System Network settings page.

2. Set device No.

– Community No.: Set the device community No.

– No.: Set the main station No. (should be 51-99).

3. Set the video intercom network parameters.

– Registration Password: Set the password for communication.

– Private Server IP: Enter the main station’s IP address used for communication. Other devices should register to this address.

– Private SIP Server Port: Refers to the SIP server Port.

4. Click Complete to save the settings.

Login

1. Make sure the device is activated.

2. Enter the device IP address in the address bar of the web browser and press Enter.

3. Enter the device user name and password. Click Login. (Note: 5 failed password enterings will lock the device for 30 min.)

Device Management

Click Device Management to enter the settings page.

– Add Device: Click Add to add an indoor station or sub door station. Click Import to import devices in batch.

– Export: Click Export to export the information to the PC.

– Delete: Select a device and click Delete to remove it.

– Synchronization Settings: Enable to synchronize the current device’s settings to other devices.

– Upgrade: Set up automatic timing upgrades or upgrade now by uploading a package.

– Refresh: Click to get the latest device information.

View Device Information

Click Configuration -> System -> System Settings -> Basic Information to view device name, language, model, serial No., version, and other details.

Set Time

Click Configuration -> System -> System Settings -> Time Settings. Here you can set the time zone, synchronization mode (NTP or Manual), and DST settings.

Change Administrator’s Password

Steps:

1. Click Configuration -> System -> User Management.

2. Click the edit icon.

3. Enter the old password and create a new password.

4. Confirm the new password.

5. Click Save.

Network Settings

– Basic Network (TCP/IP): Click Configuration -> Network -> Network Settings -> TCP/IP. Set IPv4 address, subnet mask, gateway, and DNS server manually or enable DHCP for automatic allocation.

– Port Parameters: Configure HTTP, HTTPS, and RTSP ports under Configuration -> Network -> Advanced Configuration. Configure the SDK Server port under Configuration -> Network -> Device Access -> SDK Server.

– SIP Setting: Go to Configuration -> Network -> Device Access -> VoIP. Check Enable VoIP Gateway, configure parameters, and save.

Set Video and Audio Parameters

– Video: Click Configuration -> Video/Audio -> Video. Set stream type, video type, resolution, bit rate type, video quality, frame rate, max bitrate, video encoding, and I Frame Interval. Click Save.

– Audio: Click Configuration -> Video/Audio -> Audio. Set stream type, audio encoding, input/output/speak volume, and audio sampling rate. Click Save.

Call Settings

– Device No. Settings: Click Configuration -> Intercom -> Device No. to enter the page. Set the Door Station No. and No., then click Save.

– Linked Network Settings: Click Configuration -> Intercom -> Video Intercom Network. Set Registration Password, Private Server IP, and Private SIP Server Port. Click Save.

– Set Communication Time: Go to Configuration -> Intercom -> Call Settings. Enter the Max. Communication Time (90s to 120s) and click Save.

Set Open Platform (HEOP)

If the device supports HEOP protocol, you can upload third-party applications.

1. Click Configuration -> Open Platform.

2. Read and agree to the Disclaimer.

3. If required, import a license file.

4. Click Import Application to upload the application package. Installed applications will be displayed and can be enabled/disabled or deleted.

Upgrade and Maintenance

– Reboot Device: Click Maintenance and Security -> Maintenance -> Restart. Click Restart to reboot.

– Restore Parameters: Click Maintenance and Security -> Maintenance -> Backup and Reset. Choose to Restore All (factory settings) or Restore (default settings except IP and user info).

– Import and Export Parameters: In the same section, click Export to save parameters or Import to load a configuration file.

– Upgrade: Go to Maintenance and Security -> Maintenance -> Upgrade. Select an upgrade file from your PC and click Upgrade.

Device Debugging

1. Click Maintenance and Security -> Maintenance -> Device Debugging.

2. Set the following parameters:

– Enable SSH: For professionals to debug the device.

– Enable ADB Remote Control: For actual needs.

– Print Log: Click Export to export the log.

– Capture Network Packet: Set duration and size, then click Start Capture.

3. Click Save.

Security Audit Log

1. Click Maintenance and Security -> Maintenance -> Security Audit Log.

2. Set the major and minor log type, start and end time for searching, and click Search.

3. The results will be displayed below.

Certificate Management

This helps manage server/client certificates and CA certificates. The function is only supported by certain device models.

– Import Other Authorized Certificate: If you have an authorized certificate, you can import it directly. Go to Maintenance and Security -> Security -> Certificate Management. In the Import Key and Import Communication Certificate areas, select certificate type and upload the certificate. Click Import.

– Import CA Certificate: Prepare a CA certificate in advance. Go to Maintenance and Security -> Security -> Certificate Management. Create an ID in the CA Certificate ID area (must be unique). Upload the certificate file and click Import.

Yes, you can also configure the device via Guarding Vision Client Software. For details, see the platforms’ user manual. You may need to ask for technique support to gain the client software’s user manual.