ASKO W5096RG (01) PDF Document

Please follow these general safety precautions:

• Do not use the washing machine without reading and understanding the instructions for use first.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

• Failure to observe the instructions for use may result in damage to the laundry or the appliance, or injury to the user. Keep the instruction manual handy.

• This appliance is intended for household and similar applications such as staff kitchen areas, farm houses, hotels, motels, and bed and breakfast environments. It must not be used in areas for communal use in blocks of flats or launderettes.

• Before using the machine, remove all transit bolts.

• The maximum washing capacity is indicated on the rating plate.

• Children of less than 3 years should be kept away unless continuously supervised.

• Children should be supervised to ensure that they do not play with the appliance.

• Keep detergent and conditioner out of reach of children.

• Before closing the door and running a program, ensure there is nothing except laundry in the drum (e.g., check if a child has climbed inside).

• Activate the Lock feature in the Appliance settings.

• This appliance can be used by children aged 8 years and above and persons with reduced capabilities if they have been given supervision or instruction.

• Children shall not play with the appliance.

• Cleaning and user maintenance shall not be performed by children without supervision.

At higher washing temperatures, the door glass will heat up. Be careful to avoid burns. Ensure children do not play near the door glass.

• The washing machine may only be used with the supplied power cord. A damaged power cord must be replaced by the manufacturer, a service technician, or an authorized person.

• Do not connect the appliance to an external switching device like a timer, or to a power supply that is regularly switched on and off.

• The appliance must be connected to water and power by a trained expert.

• Any repairs should be done by trained experts.

• Do not install the machine in a room where the temperature can drop below 5°C, as parts may be damaged by freezing water.

• The ventilation openings in the base must not be obstructed by a carpet.

• After installation, wait two hours before connecting the machine to the power mains.

• Do not use an extension cord to connect the machine to the power mains.

• Do not connect the machine to an electrical outlet intended for an electric shaver or hair dryer.

• Use the supplied new water supply hose and gaskets. Do not reuse an old hose. Water pressure must be between 0.1 and 1 MPa.

• The end of the water discharge hose should reach into a water drain line.

• Do not use detergents that contain solvents, as this could lead to the release of poisonous gases, damage to the machine, and risk of fire and explosion.

• Only use detergents and agents intended for machine washing and care of laundry.

• Chlorine-based bleaches can be replaced with oxygen-based bleaches. For best results, use hydrogen peroxide or oxygen-based detergents.

• Do not use colorants (dyes) or bleaching substances that contain sulphuric compounds, as they could cause corrosion.

• Excessive use of chlorine compounds increases the risk of premature failure of appliance components.

• Before starting a wash cycle, press the door on the indicated spot until it locks. The door cannot be opened during operation.

• It is recommended to run the Drum Cleaning program before the first wash to remove any impurities from the drum.

• After the washing cycle, close the water tap and unplug the machine from the power socket.

• Only use the machine for washing laundry as described in the manual. It is not intended for dry cleaning.

• To remove limescale deposits, use agents with added anti-corrosion protection and follow the manufacturer’s instructions. Finish by rinsing several times or running the Drum Cleaning program.

If you need to transport or store the appliance in a location where temperatures could drop below freezing, please do the following:

1. Clean the drain pump filter.

2. Close the water supply to the washing machine, undo the water supply hose from the tap, and wait until all water flows out of the tap and the hose.

3. After the drain pump filter is emptied, a small amount of water may remain. This does not affect the quality and will not damage the appliance.

4. If the washing machine is to be transported, re-install the transport protection bolts.

Before using the appliance, you must remove the three transport bolts and plastic plugs that protect the appliance during transport.

1. Use a spanner (no. 15 or 17, depending on the model) to loosen and remove the three bolts from the back of the machine.

2. To remove the plastic plugs holding the bolts, squeeze them and then pull them out.

3. Remove the caps from the plastic plugs. Push these caps into the holes where the plastic plugs were located.

4. Save the bolts and plastic plugs in case you need to move your washing machine again.

1. Disconnect the washing machine from the power mains and open the door.

2. Clean the washing machine drum with a damp cloth and a mild detergent.

3. Connect the washing machine back to the power mains, close the door, and run the self-cleaning program (Drum Cleaning).

Proper positioning and levelling will reduce noise, vibration, and movement to a minimum.

1. Place the washing machine on a stable, solid, clean, and dry concrete base. The wall outlet should be freely accessible.

2. Level the machine in both longitudinal and traverse directions by rotating the adjustable feet using a spanner (no. 32). The feet allow for levelling by +/- 1 cm.

3. Once the appropriate height is set, use a spanner (no. 17) to firmly tighten the lock nuts (counter nuts) towards the bottom of the machine.

4. Tighten the lock nuts to the end position.

Incorrect levelling may cause vibration and is not subject to warranty.

At least two people are required to install a tumble dryer on top of a washing machine.

To stack a dryer, use the front feet attachments (plastic footrests) and the tipping guard, which are supplied in the dryer drum. For detailed instructions, refer to the instructions provided with your ASKO tumble dryer.

The tipping guard corresponds to ASKO washing machines and cannot be installed on other brands. The washing machine must be able to bear the weight of the dryer, which all ASKO washing machines can do.

For installation in a cabinet or closet, ensure the following minimum clearances:

• A minimum distance of 12 mm between the machine and the cabinet or wall.

• A minimum distance of 25 mm between the rear edge of the top panel of the machine and the cabinet or wall.

To ensure proper ventilation, a door with grilles is recommended. Otherwise, there must be ventilation openings in the door. The door must be able to open without hindrance after installation.

The water inlet hose is included inside the drum and must be connected by an adequately trained person.

1. Use the supplied water supply hose. Water pressure must be between 0.1 and 1 MPa (1–10 bar).

2. If the hose is new, rinse it to remove impurities that could clog the filter on the machine’s water connection.

3. Fasten the water intake hose firmly to ensure a good seal.

4. After connecting, check for any leaks.

The ASKO W5096RG is equipped with an AQUA-STOP system. If an internal tube or hose is damaged, a shut-off system activates, and the control glass (a) will turn red, indicating the hose needs replacement. The machine also has a water leakage sensor at the bottom; if water is detected, the washing process is stopped, the pump engages, and an error is signalled.

The drain hose is attached to the back wall upon delivery and must be connected to a drain. The end of the drain hose must be between 600 mm and 900 mm from the ground. The lower position (600 mm) is always recommended. Ensure the hose is not bent.

The drain hose can be installed in one of three ways:

1. Into a wall drain with a siphon (A), which must be properly installed for cleaning.

2. Into a sink or bathtub (B). Use a string to attach the hose through the opening in the elbow to prevent it from slipping to the floor.

3. Directly into the sink drain (C). The diameter of the drain must be at least 4 cm, and the internal hose diameter should be at least 18 mm (D).

After installation, the washing machine should stand still for two hours before being connected to the power mains.

1. Connect the appliance to an earthed power outlet. After installation, the wall outlet should be freely accessible and fitted with an earth contact in compliance with relevant regulations.

2. Use a type A differential current protection switch.

3. It is recommended to use overvoltage protection in case of a lightning strike.

Do not connect the washing machine to an extension cord or an outlet intended for a shaver or hair dryer.

When the appliance is connected and switched on for the first time, you need to configure the following settings:

1. Choose language: Scroll left or right to navigate the list of languages and press the desired language to confirm.

2. Transport Protection Removal: The appliance will remind you to remove all transport protection. Press Confirm to continue.

3. Water hardness: Choose between Soft, Medium – Normal, or Hard. Use the supplied test strip to determine your water hardness. Dip the strip in cold water for one second, wait one minute, and compare the colours to the chart in the manual.

4. Temperature unit: Set the unit to Celsius (°C) or Fahrenheit (°F).

5. Liquid unit: Set the unit to millilitres (ml) or tablespoons (tbsp).

6. Weight unit: Set the unit to kilograms (kg) or pounds (lbs).

7. Auto dose system (ADS): Choose to turn the ADS on or off.

8. Wi-Fi settings: Choose to turn the Wi-Fi connection on or off.

9. Press the final OK button to confirm and complete the settings.

To connect your ASKO W5096RG to the ConnectLife platform, you need a home Wi-Fi network (2.4 GHz supported) and a smart device with the app.

1. Download the ConnectLife app by searching for it in your app store.

2. Install the app and create an account.

3. In the ConnectLife app, go to the “Add device” menu and select the appropriate device type. Scan the QR code found on the rating plate of the appliance (you can also enter the AUID/SN number manually).

4. The application will then guide you through the process of connecting the appliance to your smart device.

To enable Wi-Fi on the device:

1. Turn on the appliance. In the main menu, go to “Additional service settings”.

2. Select “Wi-Fi settings” and ensure it is switched on.

3. Select “Connection setup” and follow the instructions in the ConnectLife app to connect to your home network.

The Auto Dose System (ADS) allows you to store and automatically dispense liquid detergent and softener.

1. Choosing the settings for ADS:

• Access the ADS settings via the Program settings after selecting a washing program.

• In the Dose modes menu, enter Settings.

• Turn on ADS. You can then determine which detergent will be dispensed from tank A and which from tank B.

• Tank A is for liquid detergent (coloured, white, black, delicate, etc.).

• Tank B is for liquid detergent for different laundry types, softener, or other rinse aids.

• You can set the amount (concentration) of liquid detergent to be dosed (10 ml to 100 ml) based on the manufacturer’s recommendations for a 4-6 kg load, medium water hardness, and medium-soiled laundry. The machine will adjust the amount based on water hardness, program, load size, and dirt level.

2. Filling the compartment with liquid detergent:

• Pull out the dosing container.

• Open the lid of ADS tank A and pour liquid detergent up to the “MAX” mark (1.1 L).

• Open the lid of ADS tank B and pour liquid detergent, softener, or other agent up to the “MAX” mark.

• Close the detergent container.

3. Switching off auto dose:

• In the Dose modes menu, enter Settings ADS and switch it off. The system will not automatically dose the detergent, and you must add detergent to the manual compartment.

Sort your laundry according to:

• How soiled it is: Lightly, normally, or heavily soiled.

• Colour: Separate whites, colours, and darks to prevent dye transfer.

• Material: Group items by fabric type (e.g., cotton, synthetics, delicates, wool).

• Permissible washing temperature: Check the care labels on your garments.

Additionally, prepare your clothes for washing:

• Empty all pockets to remove items like coins and nails.

• Close buttons and zippers, tie ribbons, and turn pockets inside out.

• Turn delicate items inside out.

• Place very sensitive and small items in a special-purpose laundry washing bag.

Here is a guide to common textile maintenance symbols:

Follow these 8 steps for a complete washing process:

STEP 1: Sort the laundry. Sort your clothes by fabric type, colour, soiling, and allowed washing temperature.

STEP 2: Turn on the main switch. Press the on/off button.

STEP 3: Open the washing machine door and insert the laundry. Pull the handle to open the door. Place laundry in the drum, but do not overload it.

STEP 4: Add the detergent and the softener. Add powder or liquid detergent to the appropriate compartment. If using ADS, the machine will dose automatically. Add softener to the compartment with the flower symbol, not exceeding the max level.

STEP 5: Choose the program. Rotate the selector knob or touch the screen to select a washing program based on your laundry type.

STEP 6: Choosing the program settings. Adjust settings like temperature, spin speed, and washing mode, or add extra options like prewash or super rinse as needed.

STEP 7: Start the wash. Close the door and press the Start/Pause button.

STEP 8: End of program. When the program is finished, the display will indicate it is complete. Open the door and remove the laundry. Close the water tap and unplug the machine.

The ASKO W5096RG offers a variety of washing programs:

FL = Full Load, HL = Half Load

After selecting a program, you can further adjust its settings before pressing Start. Some settings may not be available for all programs.

• Set time: (Time program only) Choose a duration from 20 minutes to 2 hours.

• Stain: (Stains program only) Select the type of stain, such as red wine, blood, grass, etc.

• Mode: Choose between Green (Eco), Speed, Intensive, or Night mode to prioritize energy saving, time, cleaning performance, or quiet operation.

• Temperature: Select from Cold wash and 20/30/40/50/60/70/80/90 °C.

• Spin: Adjust the spin speed up to the maximum RPM for the program, or select no drain.

• Dose: Choose between manual dose, manual assist, or Auto Dose System (ADS).

• Small load: Adjusts water and energy use for loads up to 2.5 kg.

• Steam disinfection: Adds a low-temperature steam cycle to disinfect clothes.

• Prewash: For heavily soiled laundry. Cannot be selected if ADS is off.

• Super rinse: Adds an additional rinse phase, recommended for sensitive skin.

• High water level: Increases the amount of water used in the wash and rinse phases.

• Rinse and hold: The laundry remains in the final rinse water without a final spin. You must manually select to drain or spin later.

• Anti crease: Adds gentle tumbling after the cycle to prevent creasing.

• Delay start: Postpone the start of the program from 30 minutes to 24 hours.

• Add to favourite: Save the current program and settings as one of up to 6 favourites.

1. Press the Start/Pause button to stop the program.

2. Select “Add clothes”.

3. The door can be opened once the water is pumped from the machine (it may not be completely empty). The door may not open if the water level or temperature is too high.

4. Add or remove the laundry.

5. Close the door and press Start/Pause to resume the program from where it was interrupted.

Cleaning the auto dose system is very important for correct operation. Clean the empty container at least once a month or with every other filling.

1. On the right side of the lower part of the dosing container, press the release mechanism and completely remove the container from its housing.

2. On the underside of the container, push into the opening of the left and right ADS compartments to remove the tanks from the container.

3. Remove the tank cover using the tab on the rear side.

4. Rinse the tank under water and clean thoroughly, using a brush if needed. Also open and clean the tank cap.

5. Clean the interior of the dosing container housing.

6. Reinstall the tank into the housing of the dosing container.

7. Use a brush to clean the nozzles on the upper and lower parts of the detergent compartment housing.

8. Put the dosing container back into its housing and close it.

The dosing container can be washed in a dishwasher at a maximum temperature of 55°C, after removing any detergent or softener residues.

It is recommended to clean the pump filter once a month.

1. Before cleaning, drain the water from the machine using the Drain program, and disconnect the appliance from the power mains.

2. Open the pump filter cover (the tool is located on the front right side of the dosing container).

3. Release the water drain hose from its holder.

4. Place a large shallow container under the hose, open the cap, and let all the water drain out.

5. Gradually rotate the filter counter-clockwise and pull it out.

6. Clean the filter thoroughly under running water.

7. Remove all objects and impurities from the filter housing and the impeller.

8. Replace the filter as shown and fasten it by rotating it clockwise. The filter seal surface should be clean for a good seal.

9. Reattach the drain hose and close the lid.

If the washing machine door does not open, it could be due to several reasons:

• Water level is too high: Drain the water using the Drain or Spinning program.

• Water temperature is too high: Wait for the water temperature to drop. If you still cannot open the door, use the emergency door opening tool.

If the machine is not connected to power and water has been pumped out, you can open the door manually. Ensure the main switch is off and the plug is disconnected. Use a tool to operate the emergency release.

If an error occurs, an error code will be indicated on the display. Here is a list of common errors and what to do:

The displayed washing time can be extended for several reasons:

• Low inlet water temperature: The program duration can be up to 60% longer as the machine takes more time to heat the water.

• Unevenly distributed laundry: The unbalance system (UKS) will make several attempts to redistribute the laundry, which extends the program time.

• Low mains voltage: The machine needs more time because the power supply voltage is too low.

• Power supply failure: The program time is extended by the duration of the power failure.

The “unbalance” message appears when a small amount of laundry is unevenly distributed in the drum, preventing a proper spin cycle. To resolve this, loosen and redistribute the laundry inside the drum. You can also increase the amount of laundry and restart the program. Alternatively, you can run the Drain or Spinning program.

Consumption values can vary due to water pressure, hardness, inlet temperature, laundry type and quantity, and other selected functions.

Table for Eco 40-60 Program:

Table for Other Programs: