VTECH CS5229-3 (01) PDF Document

When using your VTECH CS5229-3, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners.

4. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or a swimming pool, nor in a wet basement or shower.

5. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.

6. Avoid placing the telephone system in places with extreme temperature, direct sunlight, or other electrical devices. Protect your phone from moisture, dust, corrosive liquids and fumes.

7. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.

8. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company.

9. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.

10. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.

11. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.

12. Do not overload wall outlets and extension cords.

13. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:

• When the power supply cord or plug is damaged or frayed.

• If liquid has been spilled onto the product.

• If the product has been exposed to rain or water.

• If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.

• If the product has been dropped and the telephone base and/or handset has been damaged.

• If the product exhibits a distinct change in performance.

14. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.

15. Do not use the telephone to report a gas leak in the vicinity of the leak.

16. Only put the handset of your telephone next to your ear when it is in normal talk mode.

17. The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

18. Use only the battery indicated in the manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.

19. Do not open or mutilate the battery. Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.

20. Exercise care in handling batteries in order not to create a short circuit with conductive materials such as rings, bracelets and keys. The battery or conductor may overheat and cause burns.

21. Charge the battery provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual.

22. For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible.

Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.

Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.

Cordless telephone range: The range of this cordless telephone is the distance the telephone base can transmit a strong signal to the handset. This distance may vary depending on the weather and the physical layout of your home. You will normally get the best performance when the telephone base is located on an interior wall in a central location in your home, with a minimum of obstructions between the telephone base and the handset. For best performance, avoid placing the telephone base in an unheated garage, a utility room or a basement.

Your VTECH CS5229-3 package contains the following items:

• 1 set for CS5229

• 2 sets for CS5229-2

• 3 sets for CS5229-3

• 4 sets for CS5229-4

• 5 sets for CS5229-5

• 1 set for CS5229-2

• 2 sets for CS5229-3

• 3 sets for CS5229-4

• 4 sets for CS5229-5

To connect the telephone base, follow these steps:

1. Plug the telephone line cord into a telephone wall jack (DSL).

2. If you have a DSL high-speed Internet service, a DSL filter (not included) is required. The DSL filter must be plugged into the telephone wall jack.

3. Plug the power adapter into an electrical outlet not controlled by a wall switch.

To install the battery in your handset, follow these steps:

1. Plug the battery connector securely into the socket inside the handset battery compartment.

2. Insert the battery with the label “THIS SIDE UP” facing up and the wires inside the battery compartment.

3. Align the cover flat against the battery compartment, then slide it upwards until it clicks into place.

To connect the charger, plug the power adapter into an electrical outlet that is not controlled by a wall switch.

Charge the handset by placing it in the telephone base or charger. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 12 hours of continuous charging. It takes up to 12 hours for the battery to be fully charged.

After you install your VTECH CS5229-3 or power returns following a power outage and battery depletion, the handset will prompt you to set the date and time. Follow the steps below to set the date and time. For example, if the date is 25 December, 2019, and the time is 10:59 AM:

1. When the handset prompts you to set date and time, press MENU/SELECT.

2. Enter the date (MM-DD-YY). For example, enter 12-25-19.

3. Press MENU/SELECT.

4. Enter the time (HH-MM). For example, enter 10-59.

5. Press MENU/SELECT.

This feature assists you with the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings, and the message alert tone.

1. After setting the date and time, the handset will display “Hello! This voice guide will help you with the basic setup of the answering system.” Press MENU/SELECT.

2. The handset will display “Record own annc?”. Press MENU/SELECT.

3. The handset will display “Set No. of rings?”. Press MENU/SELECT.

4. Setup your answering system by inputting the designated numbers as instructed in the voice guide.

If you accidentally set the LCD language to Spanish or French, press MENU/SELECT and then enter 364# to change the handset LCD language back to English while the handset is not in use.

Press TALK or FLASH, then enter the phone number.

Press TALK or press any dialing key to answer.

Press OFF/CANCEL.

To use the speakerphone, press the speakerphone button.

To adjust the volume, press the up or down volume keys.

The directory can store up to 50 entries, which are shared by all handsets. Each entry can consist of a telephone number up to 30 digits, and a name up to 15 characters.

1. Press MENU/SELECT.

2. Press up or down arrow to scroll to Directory, then press MENU/SELECT.

3. Press MENU/SELECT again to choose Add new entry.

4. Enter the number.

5. Press MENU/SELECT.

6. Enter the name.

7. Press MENU/SELECT.

1. Press the down arrow key.

2. Press the up or down arrow key to browse the entries.

1. When your desired directory entry is displayed on the handset screen, press DELETE.

2. Press MENU/SELECT.

1. When a caller ID entry is displayed on the handset screen, press MENU/SELECT.

2. Press MENU/SELECT again to select To Directory.

3. Edit the number if needed.

4. Press MENU/SELECT.

5. Edit the name if needed.

6. Press MENU/SELECT.

The caller ID log stores up to 30 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name.

1. Press CID.

2. Press the up or down arrow keys to browse the entries.

When your desired caller ID log entry is displayed on the handset screen, press TALK or speakerphone key on the handset.

When your desired caller ID entry is displayed on the handset screen, press DELETE.

If you subscribe to caller ID service, you can use the call block feature of the phone to reject certain calls. The call block list can store up to 150 entries.

1. Press MENU/SELECT.

2. Scroll to Call block then press MENU/SELECT.

3. Press MENU/SELECT to select Block list.

4. Press MENU/SELECT to select Add new entry.

5. Enter number.

6. Press MENU/SELECT.

7. Enter name.

8. Press MENU/SELECT.

1. Press MENU/SELECT.

2. Scroll to Call block then press MENU/SELECT.

3. Press MENU/SELECT to select Block list.

4. Press MENU/SELECT to select Review.

5. Press the up or down arrow keys to scroll through the entries.

1. Review the call block list entry.

2. When the desired entry is displayed, press DELETE.

3. Press MENU/SELECT to confirm.

1. Press MENU/SELECT.

2. Scroll to Call block then press MENU/SELECT.

3. Scroll to Block unknwn then press MENU/SELECT.

4. Scroll to choose Block or Unblock then press MENU/SELECT.

Your VTECH CS5229-3 has two different voice messaging systems: its built-in answering system and voicemail service offered by your telephone service provider. To use the voicemail service, you need to subscribe to it from your telephone service provider.

*Default number of rings

On the telephone base:

Press the ON button to turn on or off.

On a handset:

1. Press MENU/SELECT.

2. Scroll to Answering sys then press MENU/SELECT.

3. Scroll to Ans sys setup then press MENU/SELECT.

4. Scroll to Answer on/off then press MENU/SELECT.

5. Scroll to choose On or Off then press MENU/SELECT.

You can set your answering system to answer an incoming call after 2, 3, 4, 5, or 6 rings. You can also select toll saver. If you choose toll saver, the answering system answers a call after two rings when you have new messages, and after four rings when there are no new messages.

1. Press MENU/SELECT.

2. Scroll to Answering sys then press MENU/SELECT.

3. Scroll to Ans sys setup then press MENU/SELECT.

4. Scroll to # of rings then press MENU/SELECT.

5. Scroll to choose 6, 5, 4, 3, 2, or Toll saver then press MENU/SELECT.

Press the PLAY/STOP button on the telephone base.

1. Press MENU/SELECT.

2. Scroll to Play messages then press MENU/SELECT.

During message playback, you can use the following controls:

• Repeat the playing message: Press 4.

• Play the previous message: Press 4 twice.

• Skip a message: Press 6.

Press the DELETE key on the telephone base.

The voice prompts language is preset to English. You can select English or French to be used for the voice prompts.

1. Press MENU/SELECT.

2. Press up or down arrow key to choose Settings, then press MENU/SELECT.

3. Press up or down arrow key to choose Voice language, then press MENU/SELECT.

4. Press up or down arrow key to choose English or Français, then press MENU/SELECT.

• Make sure the power cord is securely plugged in.

• Make sure the battery connector is securely plugged into the cordless handset.

• Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack.

• Charge the battery in the cordless handset for at least 12 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.

• If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows “Low battery”.

• Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

• Make sure to plug the charger in correctly and securely.

• If the cordless handset is in the telephone base or charger but the charging light is not on, refer to the item “The charging light is off” below.

• Charge the battery in the cordless handset for at least 12 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.

• If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows “Low battery”.

• You may need to purchase a new battery.

• Try the suggestions mentioned in “My telephone does not work at all.”

• Move the cordless handset closer to the telephone base. You might have moved out of range.

• If the previous suggestions do not work, disconnect the telephone base from the telephone jack and connect a different telephone. If there is no dial tone on that other telephone either, the problem is in your wiring or telephone service. Contact your telephone service provider.

• Try the suggestions mentioned in “My telephone does not work at all.”

• Make sure you have a dial tone before dialing.

• Eliminate any background noise. Noise from a television, radio or other appliances may cause the phone to not dial out properly.

• If you have subscribed to a DSL service through your telephone line, you must install a DSL filter between the telephone base and the telephone wall jack. Contact your DSL service provider for the filter.

• Make sure the ringer is not set to off.

• Make sure the telephone line cord and power adapter are plugged in properly.

• The cordless handset may be too far from the telephone base. Move it closer to the telephone base.

• You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.

• Test a working phone at the phone jack. If another phone has the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider.

• The cordless handset may be out of range. Move it closer to the telephone base.

• Do not install the telephone base near any large metal objects like steel doors or a refrigerator. Buildings with steel frames can also reduce the range of your telephone.

• Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

• Make sure the telephone line cord is plugged in securely.

• Make sure the power cord is securely plugged in.

• Plug the telephone base into a different electrical outlet not controlled by a wall switch.

• Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone.

• The caller may not be calling from an area that supports caller ID.

• Both your and the caller’s telephone service providers must use caller ID compatible equipment.

• If you have subscribed to a DSL service through your telephone line, you must install a DSL filter between the telephone base and the telephone wall jack. Contact your DSL service provider for the filter.

• Make sure the answering system is on.

• When the answering system is on and the answering machine memory is full, it will not record new messages until some old messages are deleted.

• Voicemail is a feature available from your telephone service provider and it works separately from the built-in answering system. To use it, you must subscribe to the service. For information on how to access and use the voicemail service, contact your telephone service provider.

• While the handset is idle, press MENU/SELECT and then enter 364# to change the handset LCD language back to English.

• Connect the telephone base to a conventional telephone wall jack. Move your phone to a friend’s home that uses conventional telephone service and test the phone there. If it works, the problem is with your telephone service. Contact your telephone service provider (cable, satellite or VoIP). You may need special equipment such as a special filter for your phone to work.

If the telephone is not responding normally, try putting the cordless handset in its charger. If it does not fix the problem, do the following (in the order listed):

1. Disconnect the power to the telephone base.

2. Disconnect the cordless handset battery.

3. Wait a few minutes.

4. Connect power to the telephone base.

5. Completely remove the battery. Then install the battery into the cordless handset again.

6. Place the cordless handset in the telephone base or charger. Wait for the cordless handset to re-establish its connection with the telephone base. Allow up to one minute for this to take place.