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What are the key features of the TP-LINK TL-R4000 Enterprise Broadband Router?

The TP-LINK TL-R4000 Enterprise Broadband Router includes the following features:

• Complies with IEEE802.3, IEEE802.3u standards

• Built in 4-port 10/100Mbps switch

• Ethernet connection to a WAN device, such as a Cable modem or DSL modem

• One expansion slot for fiber module, sharing with WAN port, supports fiber access

• Shares data and Internet access for the network, connecting Internet through PPPoE on demand and disconnecting when idle

• Support Port Bandwidth Control, Port Mirror, Port-based VLAN for LAN ports

• Built-in NAT and DHCP server supporting static IP address distributing

• Provides 802.1x authentication for WAN port

• Supports Virtual Server, Port Triggering, and DMZ host

• Built-in firewall supporting IP address filtering, Domain Name filtering, and MAC address filtering

• Supports connecting/disconnecting Internet at a specified time of day

• Supports access control, allowing parents and network administrators to establish restricted access policies based on the time of day for children or staff

• Supports TCP/IP, PPPoE, DHCP, ICMP, NAT, SNTP

• Supports UPnP, Dynamic DNS, Static Routing, VPN pass-through

• Supports Traffic Statistics

• Supports ICMP-FLOOD, UDP-FLOOD, TCP-SYN-FLOOD filter

• Ignores Ping packets from WAN or LAN ports

• Supports firmware upgrade

• Supports Remote and Web management

• Standard 19-inch rack-mountable steel case


What items are included in the package for the TP-LINK TL-R4000 router?

The following contents should be found in your TP-LINK TL-R4000 package:

• One TL-R4000 Enterprise Broadband Router

• One power cord for TL-R4000 Enterprise Broadband Router

• Mounting kits for installing in a standard 19″ rack

• One Resource CD for TL-R4000 Enterprise Broadband Router, including:

– This Guide

– Other Helpful Information

If any of the listed items are damaged or missing, please contact your distributor.


What are the safety notices for using the TP-LINK TL-R4000 router?

Please adhere to the following safety notices when using your TP-LINK TL-R4000 router:

• Do not use this product near water, for example, in a wet basement or near a swimming pool.

• Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.


How do I interpret the front panel LED indicators on the TP-LINK TL-R4000?

The LEDs on the front panel of the TP-LINK TL-R4000 indicate the router’s status. Refer to the table below for descriptions:

Name Action Description
Power Not lit The router is power on
Lit up The router is power off
M1 Not lit The router works properly
Lit up The router has a hardware error
M2 Not lit The router has a hardware error
Lit up The router has a hardware error
Flashing The router works properly
Link/Act Not lit There is no device linked to the corresponding port
Lit up There is a device linked to the corresponding port but no activity
Flashing There is an active device linked to the corresponding port
Speed Not lit The linked device is running at 10Mbps
Lit up The linked device is running at 100Mbps
When M1 and M2 are flashing synchronously, the router is restoring the factory default settings.

How can I reset the TP-LINK TL-R4000 router to its factory default settings?

There are two methods to reset your TP-LINK TL-R4000 router to its factory defaults:

1. Using the Web-based Utility: Navigate to the ‘System Tools’ -> ‘Factory Defaults’ page in the router’s web interface and use the restore function.

2. Using the Factory Default Reset button:

– First, turn off the router’s power.

– Second, press and hold the default reset button.

– While still holding the button, turn on the router’s power.

– Continue to hold the reset button until the M1 and M2 LEDs flash simultaneously (this takes about 3 seconds).

– Finally, release the reset button and wait for the router to reboot.

Ensure the router is powered on and allowed to restart completely.


What are the system and environmental requirements for installing the TP-LINK TL-R4000?

System Requirements:

• Broadband Internet Access Service (DSL/Cable/Ethernet)

• One DSL/Cable modem that has an RJ45 connector (not necessary if you connect the router to Ethernet)

• Each PC on the LAN needs a working Ethernet Adapter and an Ethernet cable with RJ45 connectors

• TCP/IP protocol must be installed on each PC

• Web browser, such as Microsoft Internet Explorer 5.0 or later, Netscape Navigator 6.0 or later

Installation Environment Requirements:

• Not in direct sunlight or near a heater or heating vent

• Not cluttered or crowded. There should be at least 2 inches (5 cm) of clear space on all sides of the router

• Well ventilated (especially if it is in a closet)

• Operating temperature: 0°C~40°C (32°F~104°F)

• Operating Humidity: 10%~90%RH, Non-condensing


How do I physically connect the TP-LINK TL-R4000 router to my network?

Before installing the router, ensure your PC can connect to the internet through your broadband service successfully. Then, follow these steps to connect the TP-LINK TL-R4000 router, keeping your hands dry and the power unplugged initially:

1. Power off your PC(s), Cable/DSL modem, and the router.

2. Connect the PC(s) and any Switches/Hubs on your LAN to the LAN Ports on the router using Ethernet cables.

3. Connect the DSL/Cable modem to the WAN port on the router using an Ethernet cable.

4. Connect the AC power cord to the power socket on the rear of the router, and plug the other end into an electrical outlet. The router will start to work automatically.

5. Power on your PC(s) and Cable/DSL modem.


How can I configure the TCP/IP settings on my PC to connect to the TP-LINK TL-R4000?

The TP-LINK TL-R4000 router’s default IP address is 192.168.1.1. To connect your PC, you can configure its IP address in one of two ways:

1. Obtain an IP address automatically (Recommended):

– Set up the TCP/IP Protocol on your PC to “Obtain an IP address automatically”.

– The router’s built-in DHCP server will then automatically assign an IP address to your PC.

2. Configure the IP address manually:

– Set up the TCP/IP Protocol on your PC for manual configuration.

– Configure the network parameters as follows:

• IP address: 192.168.1.xxx (where “xxx” is any number from 2 to 254)

• Subnet Mask: 255.255.255.0

• Gateway: 192.168.1.1 (The router’s default IP address)


How do I troubleshoot a failed connection to the TP-LINK TL-R4000 using the Ping command?

To verify the network connection between your PC and the TP-LINK TL-R4000 router, you can use the Ping command. Open a command prompt and type `ping 192.168.1.1`, then press Enter.

Successful Result: If you receive replies from 192.168.1.1, the connection between your PC and the router is established.

Failed Result: If you receive “Request timed out”, it means your PC has not connected to the router. To solve this, check the following:

1. Is the physical connection correct? The Link/Act LED for the LAN port on the router and the corresponding LED on your PC’s network adapter should both be lit.

2. Is the TCP/IP configuration for your PC correct? If the router’s IP address is the default 192.168.1.1, your PC’s IP address must be within the range of 192.168.1.2 to 192.168.1.254.


How do I log in to the web-based management utility of the TP-LINK TL-R4000?

Follow these steps to log in to your TP-LINK TL-R4000 router’s web-based utility:

1. Open a web browser on a computer connected to the router.

2. Type `http://192.168.1.1` in the address bar and press Enter.

3. A login window will appear. Enter the following default credentials (both in lower case):

User Name: admin

Password: admin

4. Click the OK button or press the Enter key.

If the login screen does not appear, your web browser may be set to use a proxy. Disable the proxy setting in your browser’s options and try again.


How do I upgrade the firmware on my TP-LINK TL-R4000?

To upgrade the firmware on your TP-LINK TL-R4000 router, follow these instructions:

1. Download the latest firmware upgrade file that corresponds to your router’s hardware version from the official TP-LINK website.

2. Log in to the router’s web-based utility and navigate to the ‘System Tools’ -> ‘Firmware’ page.

3. On the Firmware page, click the ‘Browse’ button to locate and select the firmware file you downloaded.

4. Click the ‘Upgrade’ button to begin the process.

Note: The upgrade process lasts for about 20 seconds, and the router will restart automatically. It is critical to keep the router powered on during this process to avoid any damage.


How do I back up and restore the configuration of my TP-LINK TL-R4000?

You can save and restore the router’s configuration settings from the ‘System Tools’ -> ‘Backup & Restore Configuration’ page.

To back up the configuration:

• Click the ‘Backup’ button. This will save all configuration settings to a file on your local computer.

To restore the configuration:

1. Click the ‘Browse’ button to find the configuration file you previously saved.

2. Click the ‘Restore’ button.

Note: The restoring process will overwrite your current configuration. It lasts for 20 seconds and the router will restart automatically. Do not turn off the power during this process to prevent damage.


How do I change the administrator password for the TP-LINK TL-R4000?

It is strongly recommended that you change the factory default user name and password. To do this, follow these steps:

1. Log in to the router’s web-based utility.

2. Navigate to the ‘System Tools’ -> ‘Password’ page.

3. Enter the ‘Old User Name’ and ‘Old Password’.

4. Enter your desired ‘New User Name’ and ‘New Password’.

5. Enter the new password again in the ‘Confirm New Password’ field.

6. Click the ‘Save’ button.

The new user name and password must not exceed 14 characters in length and must not include any spaces.


How do I configure the TP-LINK TL-R4000 for an ADSL connection?

To configure your TP-LINK TL-R4000 for an ADSL internet connection, follow these steps:

1. First, ensure your ADSL modem is configured in RFC1483 bridge mode.

2. Connect an Ethernet cable from your ADSL modem to the WAN port on the TP-LINK TL-R4000 router. The telephone cord should plug into the Line port of the ADSL modem.

3. Log in to the router’s web-based utility, go to the “Network” menu, and click the “WAN” submenu.

4. On the WAN page, select “PPPoE” for the WAN Connection Type.

5. Enter the user name and password provided by your ISP into the respective fields.

6. If your ADSL service is “pay-according-time”, you can select “Connect on Demand” or “Connect Manually” and set a “Max Idle Time” to avoid extra charges. Otherwise, you can select “Auto-connecting”.

7. Click “Connect” or “Save” to finish the configuration.


How can I build a WEB Server on the LAN with my TP-LINK TL-R4000?

To set up a web server on your local network using the TP-LINK TL-R4000, you need to forward port 80 to your server and change the router’s management port to avoid conflict.

Step 1: Change the Router’s Web Management Port

1. Login to the router and navigate to the “Security” -> “Remote Management” menu.

2. In the “Web Management Port” field, change the port number from 80 to a different number, such as 88 or 8080.

3. Click “Save” and reboot the router. You will now access the router by typing `http://192.168.1.1:88` (or your chosen port) in your browser.

Step 2: Configure Virtual Server (Port Forwarding)

1. Log back into the router using the new management port.

2. Navigate to the “Forwarding” -> “Virtual Servers” menu.

3. Click “Add New…”.

4. In the “Service Port” field, enter “80”.

5. In the “IP Address” field, enter the static IP address of your web server on the LAN (e.g., 192.168.1.188).

6. Set the “Protocol” to ALL or TCP.

7. Set the “Status” to “Enabled”.

8. Click “Save”.


What are the specifications for the TP-LINK TL-R4000?

The specifications for the TP-LINK TL-R4000 router are as follows:

General
Standards IEEE 802.3, 802.3u
Protocols TCP/IP, PPPoE, DHCP, ICMP, NAT, SNTP
Ports

Four 10/100M Auto-Negotiation LAN RJ45 ports supporting Auto MDI/MDIX

One 10/100M Auto-Negotiation WAN RJ45 port.

One 100M Fiber Module Expansion Slot (Shared with WAN RJ45 port)

One Console (RS232 DB9 Male)

Cabling Type

10BASE-T: UTP category 3, 4, 5 cable (maximum 100m)

100BASE-TX: UTP category 5, 5e cable (maximum 100m)

LEDs Power, M1, M2, Link/Act, Speed
Environmental and Physical
Operating Temp. 0℃~40℃ (32℉~104℉)
Operating Humidity 10% – 90% RH, Non-condensing
Optional Module

TL-SM21CM: 100Base-FX Multi-Mode Fiber Module (SC connector, up to 2km)

TL-SM21CS-20/40/60: 100Base-FX Single-Mode Fiber Module (SC connector, up to 20/40/60km)

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