TP-LINK M7450 (01) PDF DOCUMENT

The following conventions are used in the guide for the TP-LINK M7450:

The exterior of the TP-LINK M7450 has a Menu Button and a Power Button with the following functions:

The icons on the Home Screen of the TP-LINK M7450 provide the following indications:

The Menu Screen of the TP-LINK M7450 has the following options:

The interior components of the TP-LINK M7450 have the following functions:

Follow these steps to install the hardware for your TP-LINK M7450:

1. Remove the cover.

2. Slide and lift up the SIM card slot cover and insert the SIM card. Then slide the cover back to lock it. Note that a nano SIM card must be converted using the provided SIM card tray. The SIM card is not provided by TP-Link.

3. (Optional) Slide and lift up the SD card slot cover and insert a micro SD card for storage and media sharing. The SD card is not provided by TP-Link.

4. Fit the battery into the slot.

5. Replace the cover.

6. Press and hold the power button until the welcome screen appears to power on the device.

There are two methods to connect to the TP-LINK M7450 Mobile Wi-Fi:

Method One: Using SSID and Wireless Password

a. Find the SSID (network name) and wireless password either on the device screen or the product label.

• On the screen:

1) Press the menu button to switch to the Device Info page.

2) Press the power button to enter the Device Info page where the SSID and Password are displayed.

• On the product label:

1) Remove the cover and the battery of the Mobile Wi-Fi.

2) Note the SSID and Wireless Password printed on the product label.

b. Go to the Wi-Fi settings of your smart device or computer, select the SSID you found, and enter the wireless password to connect.

Method Two: Via WPS (Wi-Fi Protected Setup)

If you have a WPS-supported device, you can connect more easily.

• Via the WPS button:

1) Press the menu button on the TP-LINK M7450 to enter the menu page and switch to the WPS menu.

2) Press the power button to enter the WPS page. The Mobile Wi-Fi will enable WPS and scan for WPS-supported devices.

3) On your WPS-supported device, go to Settings, turn on Wi-Fi, and select “Connect via WPS” within 2 minutes.

4) The status on the TP-LINK M7450 screen will change from “Connecting” to “Succeeded,” indicating a successful connection.

• Via the PIN:

1) On your WPS-supported device, go to its Wi-Fi settings and find the WPS PIN Entry option to get the PIN.

2) On your smart phone, connect to the TP-LINK M7450’s Wi-Fi, visit the web management page, and log in with the default password: admin.

3) Go to Device > Advanced > WPS, check the PIN box and enter the PIN of your WPS-supported device.

4) Click Start to begin the WPS process. The Current Status will change from “Idle” to “Succeed” when the device is connected.

1. On your smart phone, visit the web management page and log in with the default password: admin.

2. You will be prompted to create a new login password for security purposes. Enter and confirm the new password, then click Done.

3. Use the password you just created for future logins.

1. Visit the web management page from the PC entry, and log in with the password: admin.

2. Go to the Wizard, create a new login password for security purposes, and click Confirm.

3. Use the password you just created for future logins. On the PC web management interface, you can access more features, such as DHCP settings.

1. Search for “tpMiFi” in your device’s app store or scan the QR code in the user manual to download the app.

2. Connect your device to the TP-LINK M7450’s Wi-Fi network.

3. Launch the tpMiFi app and log in with the default password: admin.

4. You will be prompted to create a new password for security purposes. Use this new password for future logins to the app.

You can track the data usage of your TP-LINK M7450 in three ways:

1. Check Data Usage on Screen:

You can view the total data used directly on the home screen of your Mobile Wi-Fi.

2. Check Data Usage on the Web Management Page:

1. Connect your device to the TP-LINK M7450’s Wi-Fi.

2. Visit the web management page and log in with your password.

3. You can view the data usage on the Status page.

3. Check Data Usage via SMS:

1. Visit the web management page and log in.

2. Go to SMS.

3. Tap New Message.

4. Create and send a message to your carrier’s designated number for data usage inquiries (check with your carrier for the number and message content). You will receive a reply with your data usage information.

If the displayed data usage is not accurate, you can modify it as needed:

1. Visit the web management page and log in.

2. Go to Device > Data Usage Settings.

3. Tap Correct, enter a more accurate value for the data usage, and then tap Done.

You can set either a one-time data package limit or a recurring monthly limit on your TP-LINK M7450.

To Limit a Data Package (e.g., 2GB):

1. Visit the web management page and log in.

2. Go to Device > Data Usage Settings.

3. Enable Data Usage Limit.

4. Enter your total allowance (e.g., 2) in the Total Allowance field and specify the unit (GB).

5. Set a Usage Alert percentage (e.g., 90%). The data usage circle on the Home Screen will turn orange when this alert level is reached.

6. Tap Done. The internet access will be disabled automatically, and the data usage circle will turn red when the total allowance is reached.

To Limit Monthly Data Usage (e.g., 800MB):

1. Visit the web management page and log in.

2. Go to Device > Data Usage Settings.

3. Enable Data Usage Limit and Monthly Data Statistics.

4. Enter your allowance (e.g., 800) in the Monthly Allowance field and specify the unit (MB).

5. Set a Usage Alert percentage (e.g., 90%).

6. Enter the Start Date for the monthly cycle.

7. Tap Done.

If your carrier provides a period where data usage is not charged, you can configure it on your TP-LINK M7450 so it’s not counted towards your data limits.

1. Visit the web management page from a PC and log in.

2. Go to Advanced > Data Usage Settings.

3. Enable Free Data Period.

4. Enter the Start Time and End Time (in HH:MM format) of the free data period.

5. Click Save.

You can enable Data Roaming on your TP-LINK M7450 via the screen or the web management page.

Method One: Via the screen

1. Press the menu button and switch to the Data Roaming menu.

2. Press the power button to enter the Data Roaming page.

3. Press the menu button to select ON.

Method Two: Via the web management page

1. Visit the web management page and log in.

2. Go to Dial-up.

3. Enable Data Roaming.

4. Tap Done.

You can customize the wireless settings of your TP-LINK M7450 for better security.

To change the SSID (Wi-Fi Name) and wireless password:

1. Visit the web management page and log in.

2. Go to Wireless.

3. Enter a new SSID and wireless password in the respective fields.

4. Tap Done.

To hide the SSID:

1. In the Wireless settings, toggle off SSID Broadcast.

2. Tap Done. Note that when the SSID is hidden, you will need to manually enter the SSID on your devices to join the wireless network.

To hide the password on the screen:

1. In the Wireless settings, toggle off “Display password on screen”.

2. Tap Done. The wireless password will no longer be displayed on the screen of your Mobile Wi-Fi.

Follow these steps to restrict unwelcome devices from accessing your TP-LINK M7450 network:

1. Visit the web management page and log in.

2. Go to Status > Current Clients.

3. Tap the icon to manage clients.

4. Select the device(s) that you want to block from the Online Clients list.

5. Tap Block.

You can enable, reset, and automate the PIN for the SIM card in your TP-LINK M7450.

To enable the PIN lock:

1. Visit the web management page and log in.

2. Go to Device > Advanced > PIN Management.

3. Toggle on Enable PIN.

4. Enter the PIN code of your SIM card.

5. Tap Done. You will now need to enter the PIN code every time you start your Mobile Wi-Fi.

To reset the PIN code:

1. Visit the web management page from a PC and log in.

2. Go to Advanced > Dial-up > PIN Management.

3. If the PIN is disabled, select Enable PIN, enter the current PIN, and click Apply.

4. Select Modify from the drop-down list.

5. Enter the current PIN code and a new PIN code (4-8 digits) twice to complete the reset.

6. Click Apply.

To enable Auto-unlock PIN upon Power-on:

1. Visit the web management page and log in.

2. Go to Device > Advanced > PIN Management.

3. Ensure “Enable PIN” is on.

4. Enable “Auto-unlock PIN upon Power-on”.

5. Once enabled, you will not have to enter the PIN code on your Mobile Wi-Fi at startup.

First, set up sharing on the TP-LINK M7450:

1. Visit the web management page and log in.

2. Go to Device > Advanced > Storage Sharing.

3. Select “By Wi-Fi” for Access Mode.

4. Select “Signed” (requires a username and password) or “Anonymous” for Login Permission. If you choose Signed, you can specify the credentials (default is admin).

5. Tap Done.

Then, access the files from your devices:

To access via an Android or iOS device:

1. Download and install the tpMiFi app.

2. Connect your mobile device to the TP-LINK M7450’s Wi-Fi.

3. Launch the tpMiFi app and log in.

4. Tap SD Sharing to access the SD card. You can then view, download, and upload files.

To access the SD card via a PC:

1. Connect your computer to the Mobile Wi-Fi.

2. Open the Run dialog box and input “\\192.168.0.1” (by default) or “ftp://192.168.0.1”. Click OK.

3. For anonymous access, you can now access the files. For signed access, enter the login username and password in the authentication window and click OK.

1. Visit the web management page and log in.

2. Go to Device > Advanced > Storage Sharing.

3. Select “By USB” for Access Mode.

4. Tap Done.

5. Connect your computer to the TP-LINK M7450 via a USB cable. The SD card will appear as a removable disk on your computer, allowing direct access.

You can change the network mode on your TP-LINK M7450 using the device screen or the web interface.

Method One: Via the screen

1. Press the menu button and switch to the Network Mode menu.

2. Press the power button to enter the Network Mode page.

3. Use the menu button to select 4G Pref, 4G Only, or 3G Only as needed.

Method Two: Via the web management page

1. Visit the web management page and log in.

2. Go to Device > Advanced > Network Mode.

3. Select 4G Preferred, 4G Only, or 3G Only as needed.

4. Tap Done.

You can change the Wi-Fi band of your TP-LINK M7450 via the screen or the web interface.

Method One: Via the screen

1. Press the menu button and switch to the Wi-Fi Band menu.

2. Press the power button to enter the Wi-Fi Band page.

3. Use the menu button to specify 2.4GHz or 5GHz as needed.

Method Two: Via the web management page

1. Visit the web management page and log in.

2. Go to Wireless.

3. Specify 2.4GHz or 5GHz for the Wireless Band.

4. Tap Done.

If you are in a location beyond your mobile carrier’s service area, you may need to configure the dial-up settings to access the internet provided by a local mobile carrier.

1. Visit the web management page and log in.

2. Go to Dial-up.

3. Tap Create to build a dial-up profile.

4. Specify a name for the profile and fill in the parameters (PDP Type, APN Type, APN, Auth Type, Username, Password) provided by your carrier.

5. Tap Done and then tap Yes in the pop-up to apply the new profile.

The TP-LINK M7450 acts as a DHCP server, and you can change its settings if necessary.

1. Visit the web management page from a PC and log in.

2. Go to Advanced > DHCP Server.

3. Enter a new IP address in the IP Address field and leave the Subnet Mask as default. Enter the starting and ending IP addresses in the Start and End IP Address fields.

4. Enter the lease time in the Lease Time field.

5. Enter the primary DNS IP address (usually accords with the IP address).

6. Enter the secondary DNS IP address if provided by your carrier.

7. Click Save.

ALG allows certain application layer protocols to traverse the NAT on the TP-LINK M7450. To configure these settings:

1. Visit the web management page from a PC and log in.

2. Go to Advanced > NAT Forwarding > ALG.

You can enable or disable the following options:

• PPTP Passthrough: If enabled, allows Point-to-Point sessions to be tunneled through an IP network.

• L2TP Passthrough: If enabled, allows Layer 2 Point-to-Point sessions to be tunneled through an IP network.

• IPSec Passthrough: If enabled, allows IPSec (Internet Protocol Security) to be tunneled through an IP network for secure communications.

• FTP ALG: If enabled, allows FTP (File Transfer Protocol) clients and servers to transfer data via NAT.

• TFTP ALG: If enabled, allows TFTP (Trivial File Transfer Protocol) clients and servers to transfer data via NAT.

• H323 ALG: If enabled, allows Microsoft NetMeeting clients to communicate via NAT.

• SIP ALG: If enabled, allows clients to communicate with SIP (Session Initiation Protocol) servers via NAT.

To set up a virtual server to share a local service like a website, follow these steps:

1. Assign a static IP address to your server PC (e.g., 192.168.0.100).

2. Visit the web management page from a PC and log in.

3. Go to Advanced > NAT Forwarding > Virtual Servers.

4. Click Add. Click “View Existing Applications” and select the service (e.g., HTTP). The External Port, Internal Port, and Protocol will be automatically filled in. If your service is not listed, enter the parameters manually.

5. Enter the PC’s IP address (192.168.0.100) in the Internal IP field.

6. Click Save.

Port Triggering is useful for online games, VoIPs, and video players. Follow these steps to configure it on your TP-LINK M7450:

1. Visit the web management page from a PC and log in.

2. Go to Advanced > NAT Forwarding > Port Triggering.

3. Click Add. Click “View Existing Applications” and select the desired application (e.g., MSN Gaming Zone). The Triggering Port, External Port, and Protocol will be filled in automatically. If your application is not listed, you must enter the parameters manually.

4. Click Save.

Setting a PC as a DMZ (Demilitarized Zone) host exposes it completely to the internet, which can be useful for certain applications but carries security risks. To do this:

1. Assign a static IP address to your PC (e.g., 192.168.0.100).

2. Visit the web management page from a PC and log in.

3. Go to Advanced > NAT Forwarding > DMZ and select Enable DMZ.

4. Enter the IP address of your PC (192.168.0.100) in the DMZ Host IP Address field.

5. Click Save.

UPnP (Universal Plug and Play) is enabled by default on the TP-LINK M7450 and helps applications like online games to function smoothly. If necessary, you can change its status:

1. Visit the web management page from a PC and log in.

2. Go to Advanced > NAT Forwarding > UPnP.

3. Toggle the switch on or off according to your needs.

The TP-LINK M7450 has a Power Saving feature to reduce power consumption.

Method One: Via the screen

By enabling Power Saving on the screen, the Wi-Fi range will be set to medium and the Wi-Fi Auto-disable time will be set to 10 minutes.

1. Press the menu button and switch to the Power Saving menu.

2. Press the power button to enter the Power Saving page.

3. Use the menu button to select ON.

Method Two: Via the web management page

1. Visit the web management page and log in.

2. Go to Device > Power Saving.

• To set Wi-Fi Range:

1. Enable Power Saving Mode.

2. Select Long, Medium, or Short from the Wi-Fi Range drop-down list. The shorter the range, the less power is used.

3. Tap Done and then Restart Wi-Fi.

• To set Wi-Fi Auto-disable Time:

1. Enable Power Saving Mode.

2. Specify the Wi-Fi Auto-disable Time. If no devices are connected for this duration, the Wi-Fi will be disabled automatically.

3. Tap Done. To resume Wi-Fi, press the Power Button or the Menu Button.

1. Visit the web management page and log in.

2. Go to Device > Account.

3. Enter the current password. Then enter the new password twice (case-sensitive) and tap Done.

4. Use the new password for future logins.

1. Ensure your TP-LINK M7450 has internet access to synchronize the time.

2. Visit the web management page and log in.

3. Go to Device > Advanced > Time Settings.

4. Select your local Time Zone from the drop-down list.

5. Tap Done.

You can restore your TP-LINK M7450 to factory settings using two methods. Note that all previous settings will be cleared.

Method One: Via the Reset button

With the Mobile Wi-Fi powered on, remove the cover. Use a pin to press and hold the Reset button until “Power Off” appears on the screen.

Method Two: Via the web management page

1. Visit the web management page from a PC and log in.

2. Go to Advanced > Device > Factory Defaults.

3. Click Restore.

4. Wait a few minutes for the restore to complete and the device to restart.

You can update the firmware on your TP-LINK M7450 via the screen, online through the web page, or locally.

Method One: Via the screen

When a new firmware version is available, you will be notified on the software updates screen. Press the menu button to locate the Update entry and then press the power button to update your device.

Method Two: Via the web management page (Online Update)

1. Visit the web management page from a PC and log in.

2. Go to Advanced > Device > Firmware Update.

3. Select “Update via the cloud server”.

4. Click Update. The device will check for, download, and install the new firmware.

Method Three: Via the web management page (Local Update)

1. Download the latest firmware file for your TP-LINK M7450 from the TP-Link support page, ensuring it matches your hardware version.

2. Visit the web management page from a PC and log in.

3. Go to Advanced > Device > Firmware Update.

4. Select “Update via the local server”, click Browse to locate the downloaded file, and then click Update.

Unstructured Supplementary Service Data (USSD) allows you to query information like your balance from your mobile carrier by sending short codes.

1. Visit the web management page from a PC and log in.

2. Go to Advanced > Dial-up > USSD.

3. Enter the USSD request code (contact your mobile carrier to obtain the code).

4. Click Send and wait for your mobile carrier’s response to appear.

If your TP-LINK M7450 is not working normally, you can save the system log to send to technical support.

To save system logs locally:

1. Visit the web management page from a PC and log in.

2. Go to Advanced > Device > System Log.

3. Click Save Logs to save the logs to your local device.

To debug logs (for specific troubleshooting):

This function should be enabled under the requirement of technical support.

1. Insert an SD card with at least 100MB of storage into your Mobile Wi-Fi.

2. Put the file provided by technical support onto the SD card.

3. Go to Advanced > Storage Sharing and set Access Mode to “By Wi-Fi”.

4. In the System Log page, enable Debug Log.

5. Click Save Logs.

6. Access the SD card and send the saved log files to technical support.

• Verify that your device is connected to the Mobile Wi-Fi’s SSID.

• Verify that you have entered the correct address (http://tplinkmifi.net or http://192.168.0.1).

• Verify that your device is set to obtain an IP address automatically.

• PIN Required

Log in to the web management page. Enter the PIN provided by your mobile carrier and tap Done. The PIN code is preset by your carrier and can usually be found on the package of the SIM card.

• No SIM Card

Power off the Mobile Wi-Fi and reinsert the SIM card.

• No Service

• Verify that your SIM card is an LTE or UMTS card.

• Verify that your SIM card is in your mobile carrier’s service area and has sufficient credit.

• Verify that your mobile carrier parameters are correct: Log into the web management page, go to Dial-up and tap View profile details to check if APN, Username and Password are correct. If not, create a new profile with the correct information.

• R icon

This indicates you are in a roaming service. You may need to enable data roaming. Log in to the web management page, and go to Dial-up to enable Data Roaming.

Log in to the web management page and try the methods below:

• If you are experiencing intermittent slow internet connection, go to Wi-Fi Band to switch between 2.4GHz and 5GHz for better connectivity.

• The 4G network may be temporarily unavailable in your current location. Go to Network Mode and try a different network (e.g., 3G Only).

• With the Mobile Wi-Fi powered on, remove the cover. Use a pin to press and hold the Reset button (hole) until Power Off appears on the screen and then release the button.

• On your computer or tablet, log into the Mobile Wi-Fi’s web management page. Go to Advanced > Device > Factory Defaults and click Restore.