TOYOTA HIGHLANDER HYBRID 2025 (01) PDF MANUAL

Approximately five hours after the hybrid system is turned off, you may hear sound coming from under the vehicle for several minutes. This is the sound of a fuel evaporation leakage check and, it does not indicate a malfunction.

The installation of a mobile two-way radio system in your vehicle could affect electronic systems such as:

• Hybrid system
• Multiport fuel injection system/sequential multiport fuel injection system
• Toyota Safety Sense 2.5 +
• Anti-lock brake system
• SRS airbag system
• Seat belt pretensioner system

Be sure to check with your Toyota dealer for precautionary measures or special instructions regarding installation of a mobile two-way radio system.

High voltage parts and cables on the hybrid vehicles emit approximately the same amount of electromagnetic waves as the conventional gasoline powered vehicles or home electronic appliances despite of their electromagnetic shielding.

Unwanted noise may occur in the reception of the mobile two-way radio.

The SRS airbag and seat belt pretensioner devices in your Toyota contain explosive chemicals. If the vehicle is scrapped with the airbags and seat belt pretensioners left as they are, this may cause an accident such as fire. Be sure to have the systems of the SRS airbag and seat belt pretensioner removed and disposed of by a qualified service shop or by your Toyota dealer before you scrap your vehicle.

Driving under the influence: Never drive your vehicle when under the influence of alcohol or drugs that have impaired your ability to operate your vehicle. Alcohol and certain drugs delay reaction time, impair judgment and reduce coordination, which could lead to an accident that could result in death or serious injury.

Defensive driving: Always drive defensively. Anticipate mistakes that other drivers or pedestrians might make and be ready to avoid accidents.

Driver distraction: Always give your full attention to driving. Anything that distracts the driver, such as adjusting controls, talking on a cellular phone or reading can result in a collision with resulting death or serious injury to you, your occupants or others.

Never leave children unattended in the vehicle, and never allow children to have or use the key.

Children may be able to start the vehicle or shift the vehicle into neutral. There is also a danger that children may injure themselves by playing with the windows, the moon roof or panoramic moon roof, or other features of the vehicle. In addition, heat build-up or extremely cold temperatures inside the vehicle can be fatal to children.

Use only floor mats designed specifically for vehicles of the same model and model year as your vehicle. Fix them securely in place onto the carpet.

1. Insert the retaining hooks (clips) into the floor mat eyelets.

2. Turn the upper knob of each retaining hook (clip) to secure the floor mats in place.

Always align the triangle marks.

Failure to do so may cause the driver’s floor mat to slip, possibly interfering with the pedals while driving. An unexpectedly high speed may result or it may become difficult to stop the vehicle. This could lead to an accident, resulting in death or serious injury.

• Do not use floor mats designed for other models or different model year vehicles, even if they are Toyota Genuine floor mats.
• Only use floor mats designed for the driver’s seat.
• Always install the floor mat securely using the retaining hooks (clips) provided.
• Do not use two or more floor mats on top of each other.
• Do not place the floor mat bottom-side up or upside-down.

• Check that the floor mat is securely fixed in the correct place with all the provided retaining hooks (clips). Be especially careful to perform this check after cleaning the floor.
• With the hybrid system stopped and the shift lever in P, fully depress each pedal to the floor to make sure it does not interfere with the floor mat.

1. Adjust the angle of the seatback so that you are sitting straight up and so that you do not have to lean forward to steer.

2. Adjust the seat so that you can depress the pedals fully and so that your arms bend slightly at the elbow when gripping the steering wheel.

3. Lock the head restraint in place with the center of the head restraint closest to the top of your ears.

4. Wear the seat belt correctly.

Make sure that you can see backward clearly by adjusting the inside and outside rear view mirrors properly.

Make sure that all occupants are wearing their seat belts before driving the vehicle.

Use a child restraint system appropriate for the child until the child becomes large enough to properly wear the vehicle’s seat belt.

Observe the following precautions. Failure to do so may result in death or serious injury.

• Do not adjust the position of the driver’s seat while driving. Doing so could cause the driver to lose control of the vehicle.
• Do not place a cushion between the driver or passenger and the seatback. A cushion may prevent correct posture from being achieved, and reduce the effectiveness of the seat belt and head restraint.
• Do not place anything under the front seats. Objects placed under the front seats may become jammed in the seat tracks and stop the seat from locking in place. This may lead to an accident and the adjustment mechanism may also be damaged.
• Always observe the legal speed limit when driving on public roads.
• When driving over long distances, take regular breaks before you start to feel tired. Also, if you feel tired or sleepy while driving, do not force yourself to continue driving and take a break immediately.

Observe the following precautions to reduce the risk of injury in the event of sudden braking, sudden swerving or an accident. Failure to do so may cause death or serious injury.

• Ensure that all passengers wear a seat belt.
• Always wear a seat belt properly.
• Each seat belt should be used by one person only. Do not use a seat belt for more than one person at once, including children.
• Toyota recommends that children be seated in the rear seat and always use a seat belt and/or an appropriate child restraint system.
• To achieve a proper seating position, do not recline the seat more than necessary. The seat belt is most effective when the occupants are sitting up straight and well back in the seats.
• Do not wear the shoulder belt under your arm.
• Always wear your seat belt low and snug across your hips.

Obtain medical advice and wear the seat belt in the proper way.

Women who are pregnant should position the lap belt as low as possible over the hips in the same manner as other occupants, extending the shoulder belt completely over the shoulder and avoiding belt contact with the rounding of the abdominal area.

If the seat belt is not worn properly, not only the pregnant woman, but also the fetus could suffer death or serious injury as a result of sudden braking or a collision.

• Do not damage the seat belts by allowing the belt, plate, or buckle to be jammed in the door.

• Extend the shoulder belt so that it comes fully over the shoulder, but does not come into contact with the neck or slide off the shoulder.
• Position the lap belt as low as possible over the hips.
• Adjust the position of the seatback. Sit up straight and well back in the seat.
• Do not twist the seat belt.

The retractor will lock the belt during a sudden stop or on impact. It may also lock if you lean forward too quickly. A slow, easy motion will allow the belt to extend so that you can move around fully.

When a passenger’s shoulder belt is completely extended and then retracted even slightly, the belt is locked in that position and cannot be extended. This feature is used to hold the child restraint system (CRS) firmly. To free the belt again, fully retract the belt and then pull the belt out once more.

The seat belts of your vehicle were principally designed for persons of adult size.

• Use a child restraint system appropriate for the child, until the child becomes large enough to properly wear the vehicle’s seat belt.
• When the child becomes large enough to properly wear the vehicle’s seat belt, follow the instructions regarding seat belt usage.

If your seat belts cannot be fastened securely because they are not long enough, a personalized seat belt extender is available from your Toyota dealer free of charge.

• Inspect the seat belt system periodically. Check for cuts, fraying, and loose parts. Do not use a damaged seat belt until it is replaced. Damaged seat belts cannot protect an occupant from death or serious injury.
• Ensure that the belt and plate are locked and the belt is not twisted. If the seat belt does not function correctly, immediately contact your Toyota dealer.
• Replace the seat assembly, including the belts, if your vehicle has been involved in a serious accident, even if there is no obvious damage.
• Do not attempt to install, remove, modify, disassemble or dispose of the seat belts. Have any necessary repairs carried out by your Toyota dealer. Inappropriate handling may lead to incorrect operation.

1. To fasten the seat belt, push the plate into the buckle until a click sound is heard.

2. To release the seat belt, press the release button.

Pass the outer seat belts through the seat belt hangers and secure the seat belt plates to prevent the shoulder belts from being damaged.

Second seat belts:

Third seat belts:

Observe the following precautions to reduce the risk of injury in the event of sudden braking, sudden swerving or an accident. Failure to do so may cause death or serious injury.

• Do not wear the seat belt extender if you can fasten the seat belt without the extender.
• Do not use the seat belt extender when installing a child restraint system because the belt will not securely hold the child restraint system, increasing the risk of death or serious injury in the event of an accident.
• The personalized extender may not be safe on another vehicle, when used by another person, or at a different seating position other than the one originally intended.

When releasing the seat belt, press on the buckle release button on the extender, not on the seat belt. This helps prevent damage to the vehicle interior and the extender itself.

1. Take the plate out of the holder, and then pull down the seat belt.

2. Push plate into buckle until a click sound is heard.

3. Push plate into buckle until a click sound is heard.

Do not use the third center seat belt with either buckle released. Fastening only one of the buckles may result in death or serious injury in case of sudden braking, sudden swerving or a collision.

1. To release plate, press the release button on buckle.

2. To release plate, insert the mechanical key or plate into the hole on buckle.

Retract the belt slowly when releasing and stowing the seat belt.

3. Stow the plate and in the holder on the roof.

In order to securely stow them, firmly insert them as far as possible.

1. Push the seat belt shoulder anchor down while pressing the release button.

2. Push the seat belt shoulder anchor up while pressing the release button.

Move the height adjuster up and down as needed until you hear a click.

Always make sure the shoulder belt is positioned across the center of your shoulder. The belt should be kept away from your neck, but not falling off your shoulder. Failure to do so could reduce the amount of protection in an accident and cause death or serious injuries in the event of a sudden stop, sudden swerve or accident.

If the shoulder belt sits close to a person’s neck, use the seat belt comfort guide.

1. Pull the comfort guide from the pocket.

2. Slide the belt past the slot of the guide.

The elastic cord must be behind the seat belt.

3. Buckle the seat belt and position it comfortably.

Failure to observe the following precautions could reduce the effectiveness of the seat belt in an accident, causing death or serious injury.

• Make sure the belt is not twisted and that it lies flat. The elastic cord must be behind the belt and the guide must be on the front.
• To reduce the chance of injury in case of a sudden stop, sudden swerve or accident while driving, remove and store the comfort guide in its pocket when it is not in use.
• Always make sure the shoulder belt is positioned across the center of the shoulder. The belt should be kept away from the neck, and should not fall off the shoulder.

The pretensioners help the seat belts to quickly restrain the occupants by retracting the seat belts when the vehicle is subjected to certain types of severe frontal or side collision or a vehicle rollover.

The pretensioners do not activate in the event of a minor frontal impact, a minor side impact or a rear impact.

If the vehicle is involved in multiple collisions, the pretensioner will activate for the first collision, but will not activate for the second or subsequent collisions.

If the PCS (Pre-Collision System) determines that the possibility of a collision with a vehicle is high, the seat belt pretensioners will be prepared to operate.

Observe the following precautions to reduce the risk of injury in the event of sudden braking, sudden swerving or an accident.

Failure to do so may cause death or serious injury.

• Do not place anything, such as a cushion, on the front passenger’s seat. Doing so will disperse the passenger’s weight, which prevents the sensor from detecting the passenger’s weight properly. As a result, the seat belt pretensioner for the front passenger’s seat may not activate in the event of a collision.
• If the pretensioner has activated, the SRS warning light will come on. In that case, the seat belt cannot be used again and must be replaced at your Toyota dealer.

The SRS airbags inflate when the vehicle is subjected to certain types of severe impacts that may cause significant injury to the occupants. They work together with the seat belts to help reduce the risk of death or serious injury.

SRS driver airbag/front passenger airbag: Can help protect the head and chest of the driver and front passenger from impact with interior components.

SRS knee airbag: Can help provide driver protection.

SRS seat cushion airbag: Can help restrain the front passenger.

SRS front side airbags: Can help protect the torso of the front seat occupants.

SRS curtain shield airbags:

• Can help protect primarily the head of occupants in the outer seats.
• Can help prevent the occupants from being thrown from the vehicle in the event of vehicle rollover.

• Slight abrasions, burns, bruising etc., may be sustained from SRS airbags, due to the extremely high speed deployment (inflation) by hot gases.
• A loud noise and white powder will be emitted.
• Parts of the airbag module (steering wheel hub, airbag cover and inflator) as well as the front seats, parts of the front and rear pillars, and roof side rails, may be hot for several minutes. The airbag itself may also be hot.
• The windshield may crack.
• The hybrid system will be stopped and fuel supply to the engine will be stopped.
• All of the doors will be unlocked.
• The brakes and stop lights will be controlled automatically.
• The interior lights will turn on automatically.
• The emergency flashers will turn on automatically.
• For Safety Connect subscribers, if any of the following situations occur, the system is designed to send an emergency call to the response center, notifying them of the vehicle’s location (without needing to push the “SOS” button) and an agent will attempt to speak with the occupants to ascertain the level of emergency and assistance required. If the occupants are unable to communicate, the agent automatically treats the call as an emergency and helps to dispatch the necessary emergency services.

• The SRS front airbags will deploy in the event of an impact that exceeds the set threshold level (the level of force corresponding to an approximately 12 – 18 mph [20 – 30 km/h] frontal collision with a fixed wall that does not move or deform).

However, this threshold velocity will be considerably higher in the following situations:

• If the vehicle strikes an object, such as a parked vehicle or sign pole, which can move or deform on impact.
• If the vehicle is involved in an underride collision, such as a collision in which the front of the vehicle “underrides”, or goes under, the bed of a truck.
• Depending on the type of collision, it is possible that only the seat belt pretensioners and SRS seat cushion airbag will activate.

• The SRS side and curtain shield airbags will deploy in the event of an impact that exceeds the set threshold level (the level of force corresponding to the impact force produced by an approximately 3300 lb. [1500 kg] vehicle colliding with the vehicle cabin from a direction perpendicular to the vehicle orientation at an approximate speed of 12 – 18 mph [20 – 30 km/h]).
• Both SRS curtain shield airbags may deploy in the event of a severe side collision.
• Both SRS curtain shield airbags will deploy in the event of vehicle rollover.
• Both SRS curtain shield airbags may also deploy in the event of a severe frontal collision.

The SRS front airbags and SRS curtain shield airbags may also deploy if a serious impact occurs to the underside of your vehicle. Some examples are shown in the illustration.

• Hitting a curb, edge of pavement or hard surface
• Falling into or jumping over a deep hole
• Landing hard or falling

The SRS curtain shield airbags may also deploy under the situations shown in the illustration.

• The angle of vehicle tip-up is marginal.
• The vehicle skids and hits a curb stone.

The SRS front airbags do not generally inflate if the vehicle is involved in a side or rear collision, if it rolls over, or if it is involved in a low-speed frontal collision. But, whenever a collision of any type causes sufficient forward deceleration of the vehicle, deployment of the SRS front airbags may occur.

• Collision from the side
• Collision from the rear
• Vehicle rollover

The SRS side and curtain shield airbags may not activate if the vehicle is subjected to a collision from the side at certain angles, or a collision to the side of the vehicle body other than the passenger compartment.

• Collision from the side to the vehicle body other than the passenger compartment
• Collision from the side at an angle

The SRS side airbags do not generally inflate if the vehicle is involved in a frontal or rear collision, if it rolls over, or if it is involved in a low-speed side collision.

• Collision from the front
• Collision from the rear
• Vehicle rollover

The SRS curtain shield airbags do not generally inflate if the vehicle is involved in a rear collision, if it pitches end over end, or if it is involved in a low-speed side or low-speed frontal collision.

• Collision from the rear
• Pitching end over end

In the following cases, the vehicle will require inspection and/or repair. Contact your Toyota dealer as soon as possible.

• Any of the SRS airbags have been inflated.
• The front of the vehicle is damaged or deformed, or was involved in an accident that was not severe enough to cause the SRS front airbags to inflate.
• A portion of a door or its surrounding area is damaged, deformed or has had a hole made in it, or the vehicle was involved in an accident that was not severe enough to cause the SRS side and curtain shield airbags to inflate.
• The pad section of the steering wheel, dashboard near the front passenger airbag or lower portion of the instrument panel is scratched, cracked, or otherwise damaged.
• The front passenger’s seat cushion surface is scratched, cracked, or otherwise damaged.
• The surface of the seats with the SRS side airbag is scratched, cracked, or otherwise damaged.
• The portion of the front pillars, rear pillars or roof side rail garnishes (padding) containing the SRS curtain shield airbags inside is scratched, cracked, or otherwise damaged.

Failure to do so may cause death or serious injury.

• The driver and all passengers in the vehicle must wear their seat belts properly. The SRS airbags are supplemental devices to be used with the seat belts.
• The SRS driver airbag deploys with considerable force, and can cause death or serious injury especially if the driver is very close to the airbag. The National Highway Traffic Safety Administration (NHTSA) advises: Since the risk zone for the driver’s airbag is the first 2 – 3 in. (50 – 75 mm) of inflation, placing yourself 10 in. (250 mm) from your driver airbag provides you with a clear margin of safety. This distance is measured from the center of the steering wheel to your breastbone. If you sit less than 10 in. (250 mm) away now, you can change your driving position in several ways:

• Move your seat to the rear as far as you can while still reaching the pedals comfortably.
• Slightly recline the back of the seat. Although vehicle designs vary, many drivers can achieve the 10 in. (250 mm) distance, even with the driver seat all the way forward, simply by reclining the back of the seat somewhat. If reclining the back of your seat makes it hard to see the road, raise yourself by using a firm, non-slippery cushion, or raise the seat if your vehicle has that feature.
• If your steering wheel is adjustable, tilt it downward. This points the airbag toward your chest instead of your head and neck.

The seat should be adjusted as recommended by NHTSA above, while still maintaining control of the foot pedals, steering wheel, and your view of the instrument panel controls.

• If the seat belt extender has been connected to the front seat belt buckles but the seat belt extender has not also been fastened to the latch plate of the seat belt, the SRS front airbags will judge that the driver and front passenger are wearing the seat belt even though the seat belt has not been connected. In this case, the SRS front airbags may not activate correctly in a collision, resulting in death or serious injury in the event of a collision. Be sure to wear the seat belt with the seat belt extender.
• The SRS front passenger airbag also deploys with considerable force, and can cause death or serious injury especially if the front passenger is very close to the airbag. The front passenger seat should be as far from the airbag as possible with the seatback adjusted, so the front passenger sits upright.
• Improperly seated and/or restrained infants and children can be killed or seriously injured by a deploying airbag. An infant or child who is too small to use a seat belt should be properly secured using a child restraint system. Toyota strongly recommends that all infants and children be placed in the rear seats of the vehicle and properly restrained. The rear seats are safer for infants and children than the front passenger seat.
• Do not sit on the edge of the seat or lean against the dashboard.
• Do not allow a child to stand in front of the SRS front passenger airbag unit or sit on the knees of a front passenger.
• Do not allow the front seat occupants to hold items on their knees.
• Do not lean against the door, the roof side rail or the front, side and rear pillars.
• Do not allow anyone to kneel on the passenger seat toward the door or put their head or hands outside the vehicle.
• Do not attach anything to or lean anything against areas such as the dashboard, steering wheel pad and lower portion of the instrument panel. These items can become projectiles when the SRS driver, front passenger and knee airbags deploy.
• Do not attach anything to areas such as a door, windshield, side windows, front or rear pillar, roof side rail and assist grip.
• Do not hang coat hangers or other hard objects on the coat hooks. All of these items could become projectiles and may cause death or serious injury, should the SRS curtain shield airbags deploy.
• If a vinyl cover is put on the area where the SRS knee airbag will deploy, be sure to remove it.
• Do not use seat accessories which cover the parts where the SRS side airbags and SRS seat cushion airbag inflate as they may interfere with inflation of the SRS airbags. Such accessories may prevent the side airbags and seat cushion airbag from activating correctly, disable the system or cause the side airbags and seat cushion airbag to inflate accidentally, resulting in death or serious injury.
• Do not strike or apply significant levels of force to the area of the SRS airbag components or the front doors. Doing so can cause the SRS airbags to malfunction.
• Do not touch any of the component parts immediately after the SRS airbags have deployed (inflated) as they may be hot.
• If breathing becomes difficult after the SRS airbags have deployed, open a door or window to allow fresh air in, or leave the vehicle if it is safe to do so. Wash off any residue as soon as possible to prevent skin irritation.
• If the areas where the SRS airbags are stored, such as the steering wheel pad and front and rear pillar garnishes, are damaged or cracked, have them replaced by your Toyota dealer.
• Do not place anything, such as a cushion, on the front passenger’s seat. Doing so will disperse the passenger’s weight, which prevents the sensor from detecting the passenger’s weight properly. As a result, the SRS front airbags for the front passenger may not deploy in the event of a collision.

Do not dispose of your vehicle or perform any of the following modifications without consulting your Toyota dealer. The SRS airbags may malfunction or deploy (inflate) accidentally, causing death or serious injury.

• Installation, removal, disassembly and repair of the SRS airbags
• Repairs, modifications, removal or replacement of the steering wheel, instrument panel, dashboard, seats or seat upholstery, front, side and rear pillars, roof side rails, front door panels, front door trims or front door speakers

Your vehicle is equipped with a front passenger occupant classification system. This system detects the conditions of the front passenger seat and activates or deactivates the front passenger airbag and seat cushion airbag in the front passenger side.

• SRS warning light
• Driver’s and front passenger’s seat belt reminder light

Observe the following precautions regarding the front passenger occupant classification system. Failure to do so may cause death or serious injury.

• Wear the seat belt properly.
• Make sure the front passenger’s seat belt plate has not been left inserted into the buckle before someone sits in the front passenger seat.
• Make sure the “PASS AIR BAG OFF” indicator light is not illuminated when using the seat belt extender for the front passenger seat. If the “PASS AIR BAG OFF” indicator light is illuminated, disconnect the extender tongue from the seat belt buckle, and reconnect the seat belt. Reconnect the seat belt extender after making sure the “PASS AIR BAG ON” indicator light is illuminated. If you use the seat belt extender while the “PASS AIR BAG OFF” indicator light is illuminated, the SRS airbags for the front passenger will not activate, which could cause death or serious injury in the event of a collision.
• Do not apply a heavy load to the front passenger seat or equipment (e.g. seatback pocket).
• Do not put weight on the front passenger seat by putting your hands or feet on the front passenger seat seatback from the rear passenger seat.
• Do not let a rear passenger lift the front passenger seat with their feet or press on the seatback with their legs.
• Do not put objects under the front passenger seat.
• Do not recline the front passenger seatback so far that it touches a rear seat. This may cause the “PASS AIR BAG OFF” indicator light to be illuminated, which indicates that the SRS airbags for the front passenger will not activate in the event of a severe accident. If the seatback touches the rear seat, return the seatback to a position where it does not touch the rear seat. Keep the front passenger seatback as upright as possible when the vehicle is moving. Reclining the seatback excessively may lessen the effectiveness of the seat belt system.
• If an adult sits in the front passenger seat, the “PASS AIR BAG ON” indicator light is illuminated. If the “PASS AIR BAG OFF” indicator is illuminated, ask the passenger to sit up straight, well back in the seat, feet on the floor, and with the seat belt worn correctly. If the “PASS AIR BAG OFF” indicator still remains illuminated, either ask the passenger to move to the rear seat, or if that is not possible, move the front passenger seat fully rearward.
• When it is unavoidable to install a forward-facing child restraint system on the front passenger seat, install the child restraint system on the front passenger seat in the proper order.
• Do not modify or remove the front seats.
• Do not kick the front passenger seat or subject it to severe impact. Otherwise, the SRS warning light may come on to indicate a malfunction of the front passenger occupant classification system. In this case, contact your Toyota dealer immediately.
• Child restraint systems installed on the rear seat should not contact the front seatbacks.
• Do not use a seat accessory, such as a cushion and seat cover, that covers the seat cushion surface.
• Do not modify or replace the upholstery of the front seat.

Exhaust gases include harmful carbon monoxide (CO), which is colorless and odorless. Observe the following precautions. Failure to do so may cause exhaust gases enter the vehicle and may lead to an accident caused by light-headedness, or may lead to death or a serious health hazard.

• Keep the back door closed.
• If you smell exhaust gases in the vehicle even when the back door is closed, open the windows and have the vehicle inspected at your Toyota dealer as soon as possible.

• If the vehicle is in a poorly ventilated area or a closed area, such as a garage, stop the hybrid system.
• Do not leave the vehicle with the hybrid system on for a long time. If such a situation cannot be avoided, park the vehicle in an open space and ensure that exhaust fumes do not enter the vehicle interior.
• Do not leave the hybrid system operating in an area with snow build-up, or where it is snowing. If snowbanks build up around the vehicle while the hybrid system is operating, exhaust gases may collect and enter the vehicle.

The exhaust system needs to be checked periodically. If there is a hole or crack caused by corrosion, damage to a joint or abnormal exhaust noise, be sure to have the vehicle inspected and repaired by your Toyota dealer.

Observe the following precautions when children are in the vehicle.

Use a child restraint system appropriate for the child, until the child becomes large enough to properly wear the vehicle’s seat belt.

• It is recommended that children sit in the rear seats to avoid accidental contact with the shift lever, wiper switch, etc.
• Use the rear door child-protector lock or the window lock switch to avoid children opening the door while driving or operating the power window accidentally.
• Do not let small children operate equipment which may catch or pinch body parts, such as the power window, hood, back door, seats etc.

The laws of all 50 states of the U.S.A. as well as Canada now require the use of child restraint systems.

• Prioritize and observe the warnings, as well as the laws and regulations for child restraint systems.
• Use a child restraint system until the child becomes large enough to properly wear the vehicle’s seat belt.
• Choose a child restraint system that suits your vehicle and is appropriate to the age and size of the child.

Observe the following precautions. Failure to do so may result in death or serious injury.

• For effective protection in automobile accidents and sudden stops, a child must be properly restrained, using a seat belt or child restraint system which is correctly installed. For installation details, refer to the operation manual enclosed with the child restraint system. General installation instruction is provided in this manual.
• Toyota strongly urges the use of a proper child restraint system that conforms to the weight and size of the child, installed on the second seat. According to accident statistics, the child is safer when properly restrained in the second seat than in the front seat.
• Holding a child in your or someone else’s arms is not a substitute for a child restraint system. In an accident, the child can be crushed against the windshield or between the holder and the interior of the vehicle.

If the child restraint system is not properly fixed in place, the child or other passengers may be seriously injured or even killed in the event of sudden braking, sudden swerving, or an accident.

• If the vehicle were to receive a strong impact from an accident, etc., it is possible that the child restraint system has damage that is not readily visible. In such cases, do not reuse the restraint system.
• Make sure you have complied with all installation instructions provided with the child restraint system manufacturer and that the system is properly secured.
• Keep the child restraint system properly secured on the seat even if it is not in use. Do not store the child restraint system unsecured in the passenger compartment.
• If it is necessary to detach the child restraint system, remove it from the vehicle or store it securely in the luggage compartment.

Confirm with the operation manual enclosed with the child restraint system about the installation of the child restraint system.

For the safety of a child, install child restraint systems to second seats. When installing child restraint system to a front passenger seat is unavoidable, adjust the seat as follows and install the child restraint system.

• Move the seat to the rearmost position.
• Raise the seatback as much as possible.
• If the head restraint interferes with the installation of the child restraint system, and the head restraint can be removed, remove the head restraint.

Observe the following precautions. Failure to do so may result in death or serious injury.

• Never install a rear-facing child restraint system on the front passenger seat even if the “PASS AIR BAG OFF” indicator light is illuminated. In the event of an accident, the force of the rapid inflation of the front passenger airbag can cause death or serious injury to the child if the rear-facing child restraint system is installed on the front passenger seat.
• A forward-facing child restraint system may be installed on the front passenger seat only when it is unavoidable. A child restraint system that requires a top tether strap should not be used in the front passenger seat since there is no top tether strap anchor for the front passenger seat.
• A forward-facing child restraint system may be installed on the front passenger seat only when it is unavoidable. When installing a forward-facing child restraint system on the front passenger seat, raise the seatback as much as possible, and move the seat to the rearmost position, even if the “PASS AIR BAG OFF” indicator light is illuminated.

If the head restraint interferes with the installation of the child restraint system, and the head restraint can be removed, remove the head restraint.

If the head restraint cannot be removed, raise it to the uppermost position.

• Do not allow the child to lean his/her head or any part of his/her body against the door or the area of the seat, front or rear pillars, or roof side rails from which the SRS side airbags or SRS curtain shield airbags deploy even if the child is seated in the child restraint system. It is dangerous if the SRS side airbags and curtain shield airbags inflate, and the impact could cause death or serious injury to the child.
• When a booster seat is installed, always ensure that the shoulder belt is positioned across the center of the child’s shoulder. The belt should be kept away from the child’s neck, but not so that it could fall off the child’s shoulder.
• Use child restraint system suitable to the age and size of the child and install it to the rear seat.

Install the child restraint system in accordance to the operation manual enclosed with the child restraint system.

1. Adjust the rear seat.

If there is a gap between the child seat and the seatback, adjust the seatback angle until good contact is achieved.

2. Place the child restraint system on the rear seat facing the rear of the vehicle.

3. Run the seat belt through the child restraint system and insert the plate into the buckle. Make sure that the belt is not twisted.

4. Fully extend the shoulder belt and allow it to retract to put it in lock mode. In lock mode, the belt cannot be extended.

5. While pushing the child restraint system down into the rear seat, allow the shoulder belt to retract until the child restraint system is securely in place.

After the shoulder belt has retracted to a point where there is no slack in the belt, pull the belt to check that it cannot be extended.

6. After installing the child restraint system, rock it back and forth to ensure that it is installed securely.

1. Adjust the seat.

When using the front passenger seat: If installing the child restraint system to the front passenger seat is unavoidable, refer to P.55 for the front passenger seat adjustment.

When using the rear seat: If there is a gap between the child seat and the seatback, adjust the seatback angle until good contact is achieved.

2. Remove the head restraint if it interferes with your child restraint system.

3. Place the child restraint system on the seat facing the front of the vehicle.

4. Run the seat belt through the child restraint system and insert the plate into the buckle. Make sure that the belt is not twisted.

5. Fully extend the shoulder belt and allow it to retract to put it in lock mode. In lock mode, the belt cannot be extended.

6. While pushing the child restraint system into the rear seat, allow the shoulder belt to retract until the child restraint system is securely in place.

After the shoulder belt has retracted to a point where there is no slack in the belt, pull the belt to check that it cannot be extended.

7. If the child restraint has a top tether strap, follow the child restraint manufacturer’s operation manual regarding the installation, using the top tether strap to latch onto the top tether strap anchor.

8. After installing the child restraint system, rock it back and forth to ensure that it is installed securely.

1. If installing the child restraint system to the front passenger seat is unavoidable, refer to P.55 for the front passenger seat adjustment.

2. High back type: Remove the head restraint if it interferes with your child restraint system.

3. Place the child restraint system on the seat facing the front of the vehicle.

4. Sit the child in the child restraint system. Fit the seat belt to the child restraint system according to the manufacturer’s instructions and insert the plate into the buckle. Make sure that the belt is not twisted.

Check that the shoulder belt is correctly positioned over the child’s shoulder and that the lap belt is as low as possible.

Press the buckle release button and fully retract the seat belt.

When releasing the buckle, the child restraint system may spring up due to the rebound of the seat cushion. Release the buckle while holding down the child restraint system.

Since the seat belt automatically reels itself, slowly return it to the stowing position.

Observe the following precautions. Failure to do so may result in death or serious injury.

• Do not allow children to play with the seat belt. If the seat belt becomes twisted around a child’s neck, it may lead to choking or other serious injuries that could result in death. If this occurs and the buckle cannot be unfastened, scissors should be used to cut the belt.
• Ensure that the belt and plate are securely locked and the seat belt is not twisted.
• Shake the child restraint system left and right, and forward and backward to ensure that it has been securely installed.
• After securing a child restraint system, never adjust the seat.

To prevent the belt from going into ALR lock mode, do not fully extend the shoulder belt. ALR mode causes the belt to tighten only. This could cause injury or discomfort to the child.

• When a booster seat is installed, always ensure that the shoulder belt is positioned across the center of the child’s shoulder. The belt should be kept away from the child’s neck, but not so that it could fall off the child’s shoulder.
• Follow all installation instructions provided by the child restraint system manufacturer.
• When securing some types of child restraint systems in rear seats, it may not be possible to properly use the seat belts in positions next to the child restraint without interfering with it or affecting seat belt effectiveness. Be sure your seat belt fits snugly across your shoulder and low on your hips. If it does not, or if it interferes with the child restraint, move to a different position. Failure to do so may result in death or serious injury.

If a seat belt extender is used when installing a child restraint system, the seat belt will not securely hold the child restraint system, which could cause death or serious injury to the child or other passengers in the event of sudden braking, sudden swerving or an accident.

LATCH anchors are provided for the outboard second seats.

Install the child restraint system in accordance to the operation manual enclosed with the child restraint system.

1. Adjust the seat.

If there is a gap between the child seat and the seatback, adjust the seatback angle until good contact is achieved.

2. Remove the head restraint if it interferes with your child restraint system.

3. Widen the gap between the seat cushion and seatback slightly.

With flexible lower attachments:

4. Latch the hooks of the lower attachments onto the LATCH anchors.

For owners in Canada: The symbol on a child restraint system indicates the presence of a lower connector system.

With rigid lower attachments:

4. Latch the buckles onto the LATCH anchors.

For owners in Canada: The symbol on a child restraint system indicates the presence of a lower connector system.

5. If the child restraint has a top tether strap, follow the child restraint manufacturer’s operation manual regarding the installation, using the top tether strap to latch onto the top tether strap anchor.

6. After installing the child restraint system, rock it back and forth to ensure that it is installed securely.

There are no LATCH anchors behind the second center seat. However, the inboard LATCH anchors of the outboard seats, which are 18.6 in. (473 mm) apart, can be used if the child restraint system manufacturer’s instructions permit use of those anchors with the anchor spacing stated.

Child restraint systems with rigid lower attachments cannot be installed in the center seat. This type of child restraint system can only be installed in the outboard seat.

The LATCH system conforms to FMVSS225 or CMVSS210.2.

Child restraint systems conforming to FMVSS213 or CMVSS213 specifications can be used.

This vehicle is designed to conform to SAE J1819.

Observe the following precautions. Failure to do so may result in death or serious injury.

• When using the LATCH anchors, be sure that there are no foreign objects around the anchors and that the seat belt is not caught behind the child restraint system.
• Follow all installation instructions provided by the child restraint system manufacturer.
• If the seat is adjusted, reconfirm the security of the child restraint system.

When not in use, make certain to close the lid. If it remains open, the lid may be damaged.

• Never attach two child restraint system attachments to the same anchor. In a collision, one anchor may not be strong enough to hold two child restraint system attachments and may break.

If the LATCH anchors are already in use, use the seat belt to install a child restraint system in the center seat.

• When securing some types of child restraint systems in rear seats, it may not be possible to properly use the seat belts in positions next to the child restraint without interfering with it or affecting seat belt effectiveness. Be sure your seat belt fits snugly across your shoulder and low on your hips. If it does not, or if it interferes with the child restraint, move to a different position. Failure to do so may result in death or serious injury.
• If the seat is adjusted, reconfirm the security of the child restraint system.

Install the child restraint system in accordance to the operation manual enclosed with the child restraint system.

1. Remove the head restraint if it interferes with your child restraint system.

2. Open the anchor bracket cover, latch the hook onto the anchor bracket and tighten the top tether strap.

Make sure the top tether strap is securely latched.

When installing the child restraint system with the head restraint being raised, be sure to have the top tether strap pass underneath the head restraint.

Install the child restraint system in accordance to the operation manual enclosed with the child restraint system.

1. Remove the head restraint if it interferes with your child restraint system.

2. Latch the hook onto the anchor bracket and tighten the top tether strap.

Make sure the top tether strap is securely latched.

When installing the child restraint system with the head restraint being raised, be sure to have the top tether strap pass underneath the head restraint.

Safety Connect is a subscription-based telematics service that uses Global Positioning System (GPS) data and embedded cellular technology to provide safety and security features to subscribers. Safety Connect is supported by Toyota’s designated response center, which operates 24 hours per day, 7 days per week.

Safety Connect service is available by subscription on select, telematics hardware-equipped vehicles.

By using the Safety Connect service, you are agreeing to be bound by the Telematics Subscription Service Agreement and its Terms and Conditions, as in effect and amended from time to time, a current copy of which is available at Toyota.com in the United States, Toyotapr.com in Puerto Rico and Toyota.ca in Canada. All use of the Safety Connect service is subject to such then-applicable Terms and Conditions.

• “SOS” button
• LED light indicators
• Microphone

Subscribers have the following Safety Connect services available:

• Automatic Collision Notification: Helps drivers receive necessary response from emergency service providers.
• Stolen Vehicle Location: Helps drivers in the event of vehicle theft.
• Emergency Assistance Button (“SOS”): Connects drivers to response-center support.
• Enhanced Roadside Assistance: Provides drivers various on-road assistance.

When the power switch is turned to ON, the red indicator light comes on for 2 seconds then turns off. Afterward, the green indicator light comes on, indicating that the service is active.

The following indicator light patterns indicate specific system usage conditions:

• Green indicator light on = Active service
• Green indicator light flashing = Safety Connect call in process
• Red indicator light (except at vehicle start-up) = System malfunction
• No indicator light (off) = Safety Connect service not active

In case of either airbag deployment or severe rear-end collision, the system is designed to automatically call the response center. The responding agent receives the vehicle’s location and attempts to speak with the vehicle occupants to assess the level of emergency. If the occupants are unable to communicate, the agent automatically treats the call as an emergency, contacts the nearest emergency services provider to describe the situation, and requests that assistance be sent to the location.

In the event of an emergency on the road, push the “SOS” button to reach the Safety Connect response center. The answering agent will determine your vehicle’s location, assess the emergency, and dispatch the necessary assistance required.

If you accidentally press the “SOS” button, tell the response-center agent that you are not experiencing an emergency.

Your vehicle is a hybrid vehicle. It has characteristics different from conventional vehicles. Be sure you are closely familiar with the characteristics of your vehicle, and operate it with care.

The hybrid system combines the use of a gasoline engine and an electric motor (traction motor) according to driving conditions, improving fuel efficiency and reducing exhaust emissions.

• Gasoline engine
• Front electric motor (traction motor)
• Rear electric motor (traction motor)
• Warning label
• Service plug
• High voltage cables (orange)
• Power control unit
• Hybrid battery (traction battery)
• Air conditioning compressor

The gasoline engine stops when the vehicle is stopped.

During start off, the electric motor (traction motor) drives the vehicle. At slow speeds or when traveling down a gentle slope, the engine is stopped and the electric motor (traction motor) is used.

When the shift lever is in N, the hybrid battery (traction battery) is not being charged.

The gasoline engine is predominantly used. The electric motor (traction motor) charges the hybrid battery (traction battery) as necessary.

When the accelerator pedal is depressed heavily, the power of the hybrid battery (traction battery) is added to that of the gasoline engine via the electric motor (traction motor).

The wheels operate the electric motor (traction motor) as a power generator, and the hybrid battery (traction battery) is charged.

In the following situations, kinetic energy is converted to electric energy and deceleration force can be obtained in conjunction with the recharging of the hybrid battery (traction battery).

• The accelerator pedal is released while driving with the shift lever in D or S.
• The brake pedal is depressed while driving with the shift lever in D or S.

The EV indicator comes on when the vehicle is driven using only the electric motor (traction motor) or the gasoline engine is stopped.

The gasoline engine starts and stops automatically. However, in any of the following situations, it may not stop automatically, possibly reducing fuel economy:

• During gasoline engine warm-up
• During hybrid battery (traction battery) charging
• When the temperature of the hybrid battery (traction battery) is high or low
• When the heater is switched on
• When repeatedly accelerating/decelerating rapidly
• When repeatedly operating the hybrid system for a long time
• When driving down a long slope

As the gasoline engine charges the hybrid battery (traction battery), the battery does not need to be charged from an outside source. However, if the vehicle is left parked for a long time the hybrid battery (traction battery) will slowly discharge. For this reason, be sure to drive the vehicle at least once every few months for at least 30 minutes or 10 miles (16 km). If the hybrid battery (traction battery) becomes fully discharged and you are unable to start the hybrid system, contact your Toyota dealer.

The gasoline engine may not stop even if the vehicle is being driven by the hybrid battery (traction battery). If this continues for a few days, contact your Toyota dealer.

There may be no engine sound or vibration even though the vehicle is able to move with the “READY” indicator is illuminated. For safety, apply the parking brake and make sure to shift the shift lever to P when parked.

The following sounds or vibrations may occur when the hybrid system is operating and are not a malfunction:

• Motor sounds may be heard from the engine compartment.
• Sounds may be heard from the hybrid battery (traction battery) under the second seats when the hybrid system starts or stops.
• Relay operating sounds such as a snap or soft clank will be emitted from the hybrid battery (traction battery), under the second seats, when the hybrid system is started or stopped.
• Sounds from the hybrid system may be heard when the back door is open.
• Sounds may be heard from the transmission when the gasoline engine starts or stops, when driving at low speeds, or during idling.
• Engine sounds may be heard when accelerating sharply.
• Sounds may be heard due to regenerative braking when the brake pedal is depressed or as the accelerator pedal is released.
• Vibration may be felt when the gasoline engine starts or stops.
• Cooling fan sounds may be heard from the air intake vents under the second seats.

When driving with the gasoline engine stopped, a sound, which changes in accordance with the driving speed, will be played in order to warn people nearby of the vehicle’s approach. The sound will stop when the vehicle speed exceeds approximately 22 mph (35 km/h).

• In very noisy areas
• In the wind or the rain

Also, as the acoustic vehicle alerting system is installed on the front of the vehicle, it may be more difficult to hear from the rear of the vehicle compared to the front.

This system operates based on the driving situation and traffic information to enhance fuel economy.

• When the vehicle approaches to predictive deceleration support points registered in the navigation system, the zone of Eco acceleration of the ECO Accelerator Guidance on the multi-information display will be turned off to encourage the driver to reduce excessive acceleration.
• The engine braking force will be increased according to the driving conditions to more efficiently charge the hybrid battery (traction battery) after the accelerator pedal is released.

The following types of control are performed based on data such as road and traffic information during route guidance by the navigation system to help ensure that the vehicle efficiently uses electricity.

• When there is a long downhill slope along the route, the system reduces the hybrid battery (traction battery) level before reaching the slope to help ensure charging capacity for regenerative braking while traveling downhill.
• When traffic congestion is predicted along the route, the system helps ensure a certain battery level before reaching congested roads to reduce the frequency of starting the engine to charge the hybrid battery (traction battery) due to low battery levels.

Take care when handling the hybrid system, as it is a high voltage system (about 650 V at maximum) as well as contains parts that become extremely hot when the hybrid system is operating. Obey the warning labels attached to the vehicle.

When the vehicle has run out of fuel and the hybrid system cannot be started, refuel the vehicle with at least enough gasoline to make the low fuel level warning light go off. If there is only a small amount of fuel, the hybrid system may not be able to start. (The standard amount of fuel is about 2.9 gal. [11.05 L, 2.4 Imp. gal.], when the vehicle is on a level surface. This value may vary when the vehicle is on a slope. Add extra fuel when the vehicle is inclined.)

• High voltage parts and cables on hybrid vehicles incorporate electromagnetic shielding, and therefore emit approximately the same amount of electromagnetic waves as conventional gasoline powered vehicles or home electronic appliances.
• Your vehicle may cause sound interference in some third party-produced radio parts.

The hybrid battery (traction battery) has a limited service life. The lifespan of the hybrid battery (traction battery) can change in accordance with driving style and driving conditions.

This vehicle has high voltage DC and AC systems as well as a 12-volt system. DC and AC high voltage is very dangerous and can cause severe burns and electric shock that may result in death or serious injury.

• Never touch, disassemble, remove or replace the high voltage parts, cables or their connectors.
• The hybrid system will become hot after starting as the system uses high voltage. Be careful of both the high voltage and the high temperature, and always obey the warning labels attached to the vehicle.
• Never try to open the service plug access hole located under the second seat. The service plug is used only when the vehicle is serviced and is subject to high voltage.

Observe the following precautions to reduce the risk of death or serious injury:

• Pull your vehicle off the road, shift the shift lever to P, apply the parking brake, and turn the hybrid system off.
• Do not touch the high voltage parts, cables and connectors.
• If electric wires are exposed inside or outside your vehicle, an electric shock may occur. Never touch exposed electric wires.
• If a fluid leak occurs, do not touch the fluid as it may be strong alkaline electrolyte from the hybrid battery (traction battery). If it comes into contact with your skin or eyes, wash it off immediately with a large amount of water or, if possible, boric acid solution. Seek immediate medical attention.
• If a fire occurs in the hybrid vehicle, leave the vehicle as soon as possible. Never use a fire extinguisher that is not meant for electric fires. Using even a small amount of water may be dangerous.
• If your vehicle needs to be towed, do so with all four wheels raised. If the wheels connected to the electric motor (traction motor) are on the ground when towing, the motor may continue to generate electricity. This may cause a fire.
• Carefully inspect the ground under the vehicle. If you find that liquid has leaked onto the ground, the fuel system may have been damaged. Leave the vehicle as soon as possible.
• Never resell, hand over or modify the hybrid battery. To prevent accidents, hybrid batteries that have been removed from a disposed vehicle are collected through your Toyota dealer. Do not dispose of the battery yourself.

Unless the battery is properly collected, the following may occur, resulting in death or serious injury:

• The hybrid battery may be illegally disposed of or dumped, and it is hazardous to the environment or someone may touch a high voltage part, resulting in an electric shock.
• The hybrid battery is intended to be used exclusively with your hybrid vehicle. If the hybrid battery is used outside of your vehicle or modified in any way, accidents such as electric shock, heat generation, smoke generation, an explosion and electrolyte leakage may occur.

When reselling or handing over your vehicle, the possibility of an accident is extremely high because the person receiving the vehicle may not be aware of these dangers.

• If your vehicle is disposed of without the hybrid battery having been removed, there is a danger of serious electric shock if high voltage parts, cables and their connectors are touched. In the event that your vehicle must be disposed of, the hybrid battery must be disposed of by your Toyota dealer or a qualified service shop. If the hybrid battery is not disposed of properly, it may cause electric shock that can result in death or serious injury.

There are air intake vents under each side of the second seat for the purpose of cooling the hybrid battery (traction battery).

If the vents are blocked, it may interfere with the cooling of the hybrid battery (traction battery).

If input/output of the hybrid battery (traction battery) becomes limited and the distance that the vehicle can be driven using the electric motor (traction motor) is reduced, the fuel economy may be reduced.

• Make sure not to block the air intake vent with anything, such as a seat cover, plastic cover, or luggage. The input/output of the hybrid battery (traction battery) may be restricted, leading to a reduction in hybrid battery (traction battery) output and a malfunction.
• Periodically clean the air intake vents to prevent them from clogging.
• Do not allow liquid or foreign material to enter the air intake vent as this may cause a short circuit and damage the hybrid battery (traction battery).

When a certain level of impact is detected by the impact sensor, the emergency shut off system blocks the high voltage current and stops the fuel pump to minimize the risk of electrocution and fuel leakage. If the emergency shut off system activates, your vehicle will not restart. To restart the hybrid system, contact your Toyota dealer.

A message is automatically displayed when a malfunction occurs in the hybrid system or an improper operation is attempted.

If a warning message is shown on the multi-information display, read the message and follow the instructions.

The hybrid system may not start. In this case, try to start the system again. If the “READY” indicator does not come on, contact your Toyota dealer.

The vehicle’s keys have built-in transponder chips that prevent the hybrid system from starting if a key has not been previously registered in the vehicle’s on-board computer.

Never leave the keys inside the vehicle when you leave the vehicle.

This system is designed to help prevent vehicle theft but does not guarantee absolute security against all vehicle thefts.

The indicator light flashes after the power switch has been turned off to indicate that the system is operating.

The indicator light stops flashing after the power switch has been turned to ACC or ON to indicate that the system has been canceled.

The vehicle has a maintenance-free type immobilizer system.

• If the grip portion of the key is in contact with a metallic object
• If the key is in close proximity to or touching a key registered to the security system (key with a built-in transponder chip) of another vehicle

Do not modify or remove the system. If modified or removed, the proper operation of the system cannot be guaranteed.

The alarm uses light and sound to give an alert when an intrusion is detected. The alarm is triggered in the following situations when the alarm is set:

• Except for Canada: A locked door is unlocked or opened in any way other than using the entry function, wireless remote control or mechanical key. (The doors will lock again automatically.)
• For Canada: A locked door is unlocked or opened in any way other than using the entry function or wireless remote control. (The doors will lock again automatically.)
• The hood is opened.

Close the doors and hood, and lock all the doors. The system will be set automatically after 30 seconds.

The security indicator changes from being on to flashing when the system is set.

Do one of the following to deactivate or stop the alarms:

• Unlock the doors.
• Turn the power switch to ACC or ON, or start the hybrid system. (The alarm will be deactivated or stopped after a few seconds.)

The vehicle has a maintenance-free type alarm system.

The alarm may be triggered in the following situations: (Stopping the alarm deactivates the alarm system.)

• For Canada: The doors are unlocked using the mechanical key.
• A person inside the vehicle opens a door or hood, or unlocks the vehicle.
• The 12-volt battery is recharged or replaced when the vehicle is locked.