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What are the main features of the plug-in hybrid system?

The plug-in hybrid system is a system excellent in both the economical efficiency of electric vehicles and the practicality of Plug-in Hybrid Electric Vehicles.

• EV driving can be performed using electricity charged from an external power source.*

• If the amount of electricity remaining in the hybrid battery (traction battery) becomes low, the vehicle is automatically controlled in such a way that it can be driven as a Plug-in Hybrid Electric Vehicle through the joint use of the gasoline engine.

* The EV driving range will vary in accordance with conditions such as vehicle speed, the amount of charge remaining in the hybrid battery (traction battery) and the usage of the air conditioning system. The gasoline engine may also be used simultaneously in accordance with driving conditions.


What are the main components of the plug-in hybrid system?

The main components are:

A: Gasoline engine

B: Front electric motor (traction motor)

C: Rear electric motor (traction motor)


What are the different types of charging methods?

There are two main charging methods:

Charging from an external power source:

This is a charging method used when charging from an AC electrical outlet (120 V) with the AC charging cable equipped to the vehicle or charging at a public charging station. The charging start time (or departure time) and day can be set to carry out charging using the charging schedule at the desired date and time.

Using the hybrid battery (traction battery) charge mode:

The plug-in hybrid system can be switched to hybrid battery (traction battery) charge mode to charge the hybrid battery (traction battery) using electricity generated by gasoline engine operation. The maximum charge amount in this mode is approximately 80% of the fully charged capacity for charging from an external power source.


What are the different plug-in hybrid system operation modes?

EV mode

When a sufficient amount of electricity is remaining after charging, EV driving is performed using electricity stored in the hybrid battery (traction battery). When in EV mode, the EV drive mode indicator illuminates.

AUTO EV/HV mode

Normally, the electricity stored in the hybrid battery (traction battery) is used for EV driving. However, when more power is required, such as for driving uphill or accelerating suddenly, the gasoline engine starts and provides powerful acceleration by strongly depressing the accelerator pedal. When in AUTO EV/HV mode, the AUTO EV/HV mode indicator illuminates.

HV mode

When in HV mode, the vehicle is driven using both the gasoline engine and electric motor. If electricity needed for EV driving in EV mode or AUTO EV/HV mode is not remaining, the operation mode will be automatically switched to HV mode. Switching to HV mode when driving on a highway or when driving uphill is recommended in order to conserve battery power. When in HV mode, the HV drive mode indicator illuminates.

Hybrid battery (traction battery) charge mode

Electricity generated in the gasoline engine can be charged in the hybrid battery (traction battery) by switching to this mode when electricity needed for EV driving is not remaining. The system may not be able to switch to this mode due to the state of the plug-in hybrid system. Charging time differs depending on the driving state of the vehicle. When in this mode, the hybrid battery charge mode indicator illuminates.


How do I switch between the different operation modes?

The plug-in hybrid system operation modes can be switched using the switches. Press the AUTO EV/HV mode switch or EV/HV mode selection switch to change modes as the following tables show. When in EV mode, the EV drive mode indicator illuminates. When in AUTO EV/HV mode, the AUTO EV/HV mode indicator illuminates. When in HV mode, the HV drive mode indicator illuminates.

Using the AUTO EV/HV mode switch:

Current mode Mode after switching
EV mode AUTO EV/HV mode
AUTO EV/HV mode EV mode
HV mode AUTO EV/HV mode*

* If there is not enough charge remaining in the hybrid battery (traction battery) to allow EV driving, AUTO EV/HV mode will not be selectable.


Using the EV/HV mode selection switch:

Current mode Mode after switching
EV mode HV mode
AUTO EV/HV mode HV mode
HV mode EV mode*

* If there is not enough charge remaining in the hybrid battery (traction battery) to allow EV driving, EV mode will not be selectable.


How do I switch to the hybrid battery (traction battery) charge mode?

Press and hold the EV/HV mode selection switch. Take your hand off the switch once the hybrid battery charge mode indicator starts to blink. The indicator illuminates when switching to the charge mode is completed.

When the hybrid battery is sufficiently charged (approximately 80% of the capacity for charging from an external power source), the charge mode is automatically canceled and the operation mode will switch to HV mode.

The hybrid battery (traction battery) charge mode will be canceled by pressing the AUTO EV/HV mode switch or EV/HV mode selection switch.


Why can’t I change the plug-in hybrid system operation mode?

In the following situations, the plug-in hybrid system operation mode cannot be changed even if the AUTO EV/HV mode switch or EV/HV mode selection switch is pressed. A warning message will be displayed on the multi-information display.

• When electricity needed for EV driving is not remaining (when in EV mode or AUTO EV/HV mode).

• When the traction battery is almost completely charged (hybrid battery [traction battery] charge mode).

Also, when the power switch is turned off, operation mode switching is canceled and the system returns to EV mode the next time the vehicle is started. If there is not enough charge remaining in the hybrid battery to allow EV driving, the system switches to HV mode.


What should I know about the hybrid battery (traction battery) charge mode?

The following may occur to protect the system:

• The hybrid battery (traction battery) charge mode cannot be switched or will be canceled.

• The gasoline engine does not start or stops even after switching to hybrid battery (traction battery) charge mode.

If a load to the system is large, such as when the power consumption of the air conditioning system is large or when the temperature of the engine coolant is high, it may take longer than usual to charge using the hybrid battery (traction battery) charge mode, or charging may not be performed.


What is the Acoustic Vehicle Alerting System?

When driving with the gasoline engine stopped, a sound, which changes in accordance with the driving speed, will be played in order to warn people nearby of the vehicle’s approach. The sound will stop when the vehicle speed exceeds approximately 22 mph (35 km/h).


What are the parts of the vehicle’s charging equipment?

A: AC charging inlet

B: AC charging inlet light

C: Charging indicator

D: AC charging inlet cap

E: Charging port lid

F: AC charging cable

G: Charging port


What are the parts of the AC charging cable?

A: Charging connector

B: Latch release button

C: Plug

D: Plug-cord

E: CCID (Charging Circuit Interrupting Device)

F: Power indicator

G: Charging indicator

H: Error warning indicator


What safety features does the charging system have?

CCID (Charging Circuit Interrupting Device) Safety Features:

Electrical leakage detection function: If an electrical leakage is detected during charging, the power source will be automatically interrupted, thus preventing fires or electrical shocks.

Automatic check function: This is an automatic system check that is run before charging begins to check for problems in the operation of the electrical leakage detection function.

Temperature detection function: A temperature detection function is equipped to the plug. While charging, if heat is generated due to looseness on the outlet side etc., this function suppresses heat by controlling the charging current.

Conditions for supplying current to the vehicle: The CCID is designed to prevent electrical current from being supplied to the charging connector when it is not connected to the vehicle, even if the plug is inserted into the outlet.

Vehicle Safety Functions:

• The hybrid system will not start while the AC charging cable is connected to the vehicle, even if the power switch is operated.

• If the AC charging cable is connected while the “READY” indicator is illuminated, the hybrid system will stop automatically and driving will not be possible.


What are the precautions for power sources when charging?

Observe the following precautions. If you do not follow them, fire, electrical shock or damage may occur, possibly resulting in death or serious injury.

• Connect to an AC 120 V outlet (NEMA 5-15R) with a Ground-Fault Circuit-Interrupter (GFCI) and supplied by a circuit breaker per your local code. Use of a 15A individual circuit is strongly recommended.

• Do not connect the AC charging cable to a multi-outlet adaptor, multi-plugs, or conversion plug.

• Connecting the AC charging cable to an extension cord is strictly prohibited. The extension cord may overheat and does not contain a Ground-Fault Circuit-Interrupter (GFCI). The leakage detection function of the CCID (Charging Circuit Interrupting Device) may not operate correctly.

• Do not connect to a branch electrical outlet.

• Make sure to connect the charging connector and AC charging inlet directly. Do not connect a converting adaptor or extension cord between the charging connector and AC charging inlet.


How do I open and close the charging port lid?

Opening the charging port lid

1. Unlock the charging port lid by unlocking the doors.

2. Slightly open the charging port lid by pressing the rear edge of it.

3. Push and take your hand away to slightly open the charging port lid. Then open the lid fully by hand.

Closing the charging port lid

Close the charging port lid and press the central rear edge of the charging port lid. When the doors are locked, the charging port lid is also locked.


What do I need to check before charging?

Before charging, always check the following items:

• The parking brake is applied.

• Lights such as the headlights, emergency flashers and interior lights etc. are turned off. If these light switches are turned on, then these features will consume electricity, and charging time will increase.

• The power switch is turned to OFF.


How do I charge the vehicle using the AC charging cable?

1. Prepare the AC charging cable.

2. Insert the AC charging cable into the electrical outlet of the external power source. Make sure to hold the body of the plug and insert it firmly into the outlet. Check that the power indicator on the CCID is illuminated. To reduce the load on the outlet and plug, use a string, etc. to hang the CCID on a hook or equivalent.

3. Unlock the doors and open the charging port lid. The AC charging inlet light will illuminate.

4. Remove the AC charging inlet cap and secure it into the holder on the charging port lid.

5. Remove the charging connector cap and secure it to the cable.

6. Insert the charging connector into the AC charging inlet. Align the guide position on the bottom of the charging connector, and push the charging connector straight into the AC charging inlet as far as possible. Once a click sound is heard, check that the charging connector is securely connected. If the doors are locked, the charging connector is locked. If the charging connector is inserted with the doors locked, it is automatically locked.

7. Confirm that the charging indicator of the charging port is illuminated. Charging will not start if the indicator does not illuminate. If the charging indicator is flashing, the charging schedule is registered. If the error warning indicator on the CCID flashes, refer to the “OWNER’S MANUAL”.


What should I know about the vehicle’s behavior during charging?

• The charging starting time may differ depending on the state of the vehicle, but this does not indicate a malfunction.

• Cooling fan sounds may be heard from near the rear seat.

• Sounds may be heard from near the hybrid battery (traction battery) in accordance with the operation of the air conditioning system or “Battery Cooler”.

• During and after charging, the rear seat and its surrounding area in which the onboard traction battery charger is installed may get warm.

• The surface of the CCID (Charging Circuit Interrupting Device) may become hot, but this does not indicate a malfunction.

• Depending on radio wave conditions, interference may be heard on the radio.

• The current charging condition and the estimated time until charging is completed can be checked on the multi-information display.

Safety function: If the latch release button is pressed, charging will not begin even if the AC charging cable is connected. Also, charging will be stopped if the latch release button is pressed and held for several seconds during charging. When restarting charging, reinsert the charging connector after pulling it out, and check that the charging indicator of the charging port illuminates.


What is the procedure after charging is complete?

1. Unlock the doors to unlock the charging connector. The charging connector will be unlocked and the AC charging inlet light will illuminate when the doors are unlocked.

2. Pull the charging connector towards you while pressing the latch release button. If the latch release button is pressed during charging (while the charging indicator is illuminated), charging will be interrupted.

3. Attach the charging connector cap.

4. Attach the AC charging inlet cap and close the charging port lid.

5. Remove the plug from the electrical outlet when the charging equipment will not be used for a prolonged period of time. Hold the body of the plug when removing. Make sure to put the cable away immediately after disconnecting. When leaving the plug inserted, inspect the plug and connector once a month to check if dirt or dust has accumulated.


What are the safety warnings for charging the vehicle?

Observe the following precautions. Failure to do so may cause an unexpected accident, resulting in death or serious injury.

• Connect to a power source suitable for charging.

• Check that the AC charging cable, plug and electrical outlet are free of foreign matter.

• Before charging, check that the AC charging inlet is not deformed, damaged or corroded, and check that the inlet is free of foreign matter such as dirt, snow and ice. If there is dirt or dust, remove completely before inserting the charging connector.

• Do not get the terminals of the AC charging inlet wet.

• Only use electrical outlets where the plug can be securely inserted.

• Do not bundle or wind the AC charging cable while charging, as doing so may result in overheating.

• Do not touch the terminals of the charging connector and AC charging inlet with a sharp metal object (needles etc.) or hands, or short them with foreign objects.

• When charging outdoors, make sure to connect to a weatherproof outlet for outdoor use. Ensure the weatherproof outlet cover closes completely. If the cover cannot be closed, install one that will close.

• To stop charging at a charging station, follow the instructions of the charger.

• If any heat, smoke, odors, noise or other abnormalities are noticed during charging, stop charging immediately.

• Do not insert the plug if the electrical outlet is submerged in water or snow.

• When charging while it is raining or snowing, do not connect or disconnect the plug if your hands are wet. Also, do not get the plug or outlet wet.

• Do not charge the vehicle during a lightning storm.

• Prevent the AC charging cable from being caught in the door or back door.

• Do not let the wheels run over the AC charging cable, plug, charging connector and CCID.

• Firmly insert the plug into an electrical outlet.

• Do not use an extension cord and converting adaptor.

• Close the hood before using the charging system. The cooling fan may start operating suddenly, which could cause injury.

• After connecting the charging cable, confirm that it is not wound around anything.

• If the power indicator on the CCID does not illuminate after plugging the AC charging cable into the socket-outlet, unplug it immediately.


What precautions should be taken regarding the onboard traction battery charger?

The onboard traction battery charger is located under the rear seats. Failure to observe these precautions may result in death or serious injury such as burns and electric shocks.

• The onboard traction battery charger is hot during charging. Do not touch it, as doing so may result in burns.

• Do not disassemble, repair or modify the onboard traction battery charger. When the charger needs to be repaired, contact your Toyota dealer.


How can I prevent damage to the AC charging cable and related parts?

To prevent damage, observe the following precautions:

• When interrupting or canceling charging, remove the charging connector before removing the plug.

• When removing the AC charging cable, check that the charging connector is unlocked.

• Do not forcefully pull the charging connector cap and AC charging inlet cap.

• Do not apply vibration to the charging connector while charging, as charging may be stopped.

• Do not insert anything but the charging connector into the AC charging inlet.

• When inserting or removing the plug from the electrical outlet, hold the body of the plug.

• Do not damage the AC charging inlet cap with a sharp object.

• Do not forcefully pull the AC charging cable if it is caught or entangled. Disentangle it first.

• Do not disassemble, repair or modify the AC charging inlet. Contact your Toyota dealer for repairs.

• Do not insert the plug into the AC charging inlet, as it may be damaged.

• Store the AC charging cable out of reach of infants and children.

• After disconnecting the charging connector, put on the AC charging inlet cap and close the charging port lid to prevent water or foreign objects from entering.

• After removing the plug from the electrical outlet, keep it in a safe place free from moisture and dust. The cable or plug may be damaged if stepped on or ridden over by the vehicle.


Can I use a private power generator or charge at any charging station?

Using private power generator:

Do not use private power generators as a power source for charging. Doing so may make charging unstable, the voltage may be insufficient, and the error warning indicator on the CCID (Charging Circuit Interrupting Device) of the AC charging cable may flash.

Charging station:

Due to the environment in which the power equipment is located, charging may be unstable due to noise, the voltage may be insufficient, and the error warning indicator on the CCID of the AC charging cable may flash.


How does the charging schedule function work?

Charging can be carried out at the desired time by registering the charging schedule. When registering the charging schedule, the following settings can be changed:

• Select the charging mode (“Start” or “Start at set time”/“Departure” or “Departure time”)

• Repeated setting

• Air conditioning-linked setting (“Climate Prep” or “Climate preparation”)

• Turning “Charge Now” on and off

• Changing “Next Event”

The charging schedule can be registered on the multi-information display or Multimedia Display.


How do I register a charging schedule on a 7-inch multi-information display?

1. Press the left or right meter control switches to select the settings icon.

2. Press the up or down meter control switches to select “Vehicle Settings”, and then press and hold OK.

3. Press up or down to select “Charging Settings”, and then press OK.

4. Press up or down to select “Charging Schedule”, and then press OK.

5. Press up or down to select “Scheduled Events”, and then press OK.

6. Press up or down to select “+”, and then press OK. The “Charging Mode” screen will be displayed.

7. Operate the meter control switches to select the item and change the setting. After setting is complete, charging will be carried out according to the schedule when the AC charging cable is connected.


How do I change or delete a charging schedule on a 7-inch display?

1. Perform steps 1 to 5 of the “Registering the charging schedule” procedure to display the “Scheduled Events” screen. A list of registered schedules will be displayed.

2. Press the up or down meter control switches to select the item to change, and then press and hold OK. The “Edit Event” screen will be displayed.

3. Operate the meter control switches to select “Edit” or “Delete” and change the setting.


How do I register a charging schedule on a 12.3-inch multi-information display?

1. Press and hold OK to display the cursor on the content display area (center).

2. Press the up or down meter control switches to select the settings icon, and then press OK.

3. Press up or down to select “Vehicle Settings”, and then press and hold OK.

4. Press up or down to select “Charging Settings”, and then press OK.

5. Press up or down to select “Charging Schedule”, and then press OK.

6. Press up or down to select “Scheduled Events”, and then press OK.

7. Press up or down to select “+ add”, and then press OK. The “Charging Mode” screen will be displayed.

8. Operate the meter control switches to select the item and change the setting. After setting is complete, charging will be carried out according to the schedule when the AC charging cable is connected.


How do I change or delete a charging schedule on a 12.3-inch display?

1. Perform steps 1 to 6 of the “Registering the charging schedule” procedure to display the “Scheduled Events” screen. A list of registered schedules will be displayed.

2. Press the up or down meter control switches to select the item to change, and then press and hold OK. The “Edit Event” screen will be displayed.

3. Operate the meter control switches to select “Edit” or “Delete” and change the setting.


How do I set a charging schedule on the Multimedia Display?

Displaying the “Charging schedule” screen:

1. Turn the power switch to ON and display the menu screen. Check that “IGNITION ON” is displayed on the multi-information display.

2. Select the Vehicle icon and then “Charging schedule”, in that order. The “Charging schedule” screen will be displayed.

Registering the charging schedule:

1. On the “Charging schedule” screen, press “Add”.

2. Select the charging mode. Press “Start at set time” or “Departure time” to set the desired mode, and set the time by pressing buttons on the screen.

3. When the charging mode is set to “Departure time”, you can set the air conditioning-linked “Climate preparation” function to on or off.

4. Select the desired day(s) of the week for the repeated setting, and then press “OK”. If no days are selected, charging is only carried out once for the next 24 hours.

5. After setting operations are complete, press “Save”.


How do I change a charging schedule on the Multimedia Display?

1. Display the “Charging schedule” screen.

2. Press “Edit”. The “Events” screen will be displayed.

3. Press “Edit” on the “Events” screen.

4. From the items displayed on the screen, press the charging schedule you want to change. The “Edit events” screen will be displayed, where you can make changes.


How can I check the charging status on the multi-information display?

While charging:

When any door is opened during charging, the current charging condition and approximate time remaining until charging is complete are displayed for a certain period of time. The display shows “Charging” and “Time to Full Charge”.

After charging is complete:

When any door is opened with the power switch off after charging is complete, a message saying “Charging Complete” is displayed for a while. A message is also displayed if an operation that stops charging is performed or a situation where charging cannot be performed occurs.


How should I inspect and maintain the AC charging cable?

Routine Inspection

Check the following points regularly. Failure to do so may cause an unexpected accident, resulting in death or serious injury. Remove the plug from the outlet before inspecting.

• The AC charging cable, plug, charging connector, CCID etc. have not been damaged.

• The outlet has not been damaged.

• The plug can be securely inserted into the outlet.

• The plug does not get extremely hot during use.

• The tip of the plug has not been deformed.

• The plug is not dirtied by dust etc.

If any abnormalities are found, immediately stop use and consult your Toyota dealer.

Maintaining the AC charging cable

When the AC charging cable is dirty, first remove the dirt with a hard, wrung cloth, and then wipe the cable with a dry cloth. Never wash it with water, as this may cause fire or electric shock.

When not using the AC charging cable for a long time

Remove the plug from the outlet. Dust could accumulate on the plug or in the outlet, possibly causing overheating which could lead to a fire. Also, keep the cable in a place free from moisture.


What is “My Room Mode” and how do I use it?

When the AC charging cable is connected to the vehicle, electrical components such as the air conditioning system or audio system can be used using the external power source.

Starting “My Room Mode”

1. Connect the AC charging cable to the vehicle and start charging.

2. Turn the power switch on during charging. The setting screen for “My Room Mode” is displayed automatically on the multi-information display.

3. Press the up or down meter control switches, select “Yes”, and then press OK. “My Room Mode” starts.

To stop “My Room Mode”, turn the power switch off.


What should I be aware of while using “My Room Mode”?

Any of the following may occur:

• When the remaining charge of the hybrid battery (traction battery) reaches the lower limit, the air conditioning system automatically turns off. In this situation, the air conditioning system cannot be used until the remaining charge increases. Turn the power switch off and use “My Room Mode” after the battery is restored.

• When the outside temperature is low, the heater output may be limited due to the air conditioning system operation being restricted.

• Warning lights and indicators such as electric power steering system warning light (yellow) and malfunction indicator lamp may turn on, but this is not a malfunction.

• Also, when the headlight switch is in the AUTO position and the surrounding area is dark, the headlights are turned on.


When is regenerative braking active?

In the following situations, kinetic energy is converted to electric energy and deceleration force can be obtained in conjunction with the recharging of the hybrid battery (traction battery):

• The accelerator pedal is released while driving with the shift lever in D or S.

• The brake pedal is depressed while driving with the shift lever in D or S.


When might the gasoline engine operate even in EV or AUTO EV/HV mode?

Even if there is sufficient electricity, EV driving may be canceled and both the gasoline engine and electric motor may be used in the following circumstances. EV driving will return automatically after the condition passes.

• When vehicle speed is more than approximately 84 mph (135 km/h).

• When power is needed temporarily, for example when the accelerator pedal is depressed firmly or when accelerating suddenly (especially in AUTO EV/HV mode).

• When the temperature of the hybrid system is high (e.g., after the vehicle has been left in the sun, driven on a hill, or at high speeds).

• When the temperature of the hybrid system is low.

• When the heater is switched on when the outside temperature is below about 14°F (-10°C).

• When the windshield defogger switch is pressed.

• When the system determines that the gasoline engine needs to be started.


Under what conditions might the gasoline engine not stop automatically?

The gasoline engine starts and stops automatically. However, it may not stop automatically in the following conditions:

• During gasoline engine warm-up.

• During hybrid battery (traction battery) charging.

• When the temperature of the hybrid battery (traction battery) is high or low.

• When the windshield defogger switch is pressed.


How should I care for the DC/DC converter air intake vent?

• Make sure not to block the air intake vent with anything, such as a seat cover, plastic cover, or luggage, as this may prevent the plug-in hybrid system from operating properly.

• When dust has accumulated in the air intake vent, clean it with a vacuum cleaner to prevent clogging.

• Do not wet or allow foreign substances to enter the air vent as this may cause a short circuit and damage the DC/DC converter.

• Do not carry large amounts of water (e.g., water cooler bottles) in the vehicle. If water spills onto the DC/DC converter, it may be damaged. Have the vehicle inspected by your Toyota dealer.

• A filter is installed in the vent. If it remains noticeably dirty after cleaning, replacement is recommended. Refer to the “OWNER’S MANUAL” for cleaning instructions.

• If “Maintenance required for DCDC converter cooling parts See Owner’s Manual” is shown on the multi-information display, the vent and filter may be clogged. Refer to the “OWNER’S MANUAL” for cleaning information.


What is the notice about fuel for a Plug-in Hybrid Electric Vehicle?

For Plug-in Hybrid Electric Vehicles, fuel may remain in the tank for a long time and undergo changes in quality depending on how the vehicle is used. Refuel at least 5.3 gal. (20 L, 4.4 Imp.gal.) of fuel every 12 months (a total of at least 5.3 gal. over a 12-month period), as old fuel may affect components of the fuel system or the gasoline engine.

If the vehicle has not been refueled for a certain amount of time and the fuel quality may have changed, “No New Fuel has been Added Recently Please refuel” is displayed on the multi-information display when the power switch is turned to ON. If this message is displayed, refuel the vehicle immediately.



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