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What are the precautions for the AC cable and power for the LG LSAA012-NX1?
WARNING
• Before using an AC cable, make sure it conforms to the national standards.
• Operate the display only from a power source (i.e. voltage) indicated in the product specification. Otherwise the product can be damaged, fire can occur or you may be electrocuted. If you are not sure what type of power supply you have, consult a certified installation company.
• Be sure to connect the AC cable to a grounded power disconnecting device. If you do not you may be electrocuted or injured or the product can be damaged.
• Insert the AC cable securely so that it does not come loose. A poor connection may cause a fire or electric shock.
• In the presence of thunder and lightning, never touch the power cord and signal cable because it can be very dangerous. It can cause electric shock.
• Be careful not to place heavy objects (electronic appliances, clothes, etc.) on or step on the AC cable. In addition, do not bend or pull the AC cable with excessive force. Damaged power cords may cause a fire or electric shock.
• Do not connect the AC cable to a power disconnecting device if it has been damaged by a sharp object. You may be electrocuted.
• Do not insert a conductor (such as a metal chopstick) into the power disconnecting device while the AC cable is connected on the other side of the same power disconnecting device. In addition, do not touch the AC cable directly after removing it from the power disconnecting device. You may be electrocuted.
• If water or any foreign substance enters the product, disconnect the AC cable immediately and contact the service center. Otherwise, this may cause a fire or electric shock due to damage to the product.
• Keep the AC cable away from heating devices. The cord coating may melt and cause fire or electric shock.
• Never disassemble, repair, or modify the AC cable. This may cause a fire or electric shock.
• As long as this unit is connected to the AC wall outlet, it is not disconnected from the AC power source even if the unit is turned off.
• For the power consumption to be zero, the AC cable must be disconnected.
CAUTION
• If there is dust on the AC cable or the power disconnecting device, wipe them clean. Overheating due to layers of dust may cause a fire or electric shock.
• If there is moisture on the AC cable or the power disconnecting device, wipe them clean. In addition, do not touch them if your hands are wet. This may cause an electric shock.
• Do not turn the product on or off by connecting or disconnecting the AC cable. In other words, do not use the AC cable as a switch. This may cause an electric shock or product malfunction.
• Do not disconnect the AC cable while using the product. Electrical shock can damage the product.
What precautions should I take when moving the LG LSAA012-NX1?
WARNING
• Contact the service center before moving the product. It may cause electric shock and damage the product.
• Make sure the product is turned off, unplugged, and all cables have been removed before the product is moved. You may be electrocuted or the product can be damaged.
• When moving the product, do not shock or cause an impact on the front panel. You may be electrocuted or the product can be damaged.
• Use the correct number of people according to the weight of the product. (Under 25 kg (55.1 lbs) per person use lifting equipment when exceeding 100 kg (220.4 lbs)). If you use the damaged product again, contact the service center because it can cause electric shock or fire.
• Do not hold it upside down while holding only the stand. (It is for stand supported models only.) This may cause stand warping, panel damage and other types of product damage.
CAUTION
• Do not dispose of the product-packing box. Use it when moving by putting the product in the box to carry it.
What are the safety precautions for installing the LG LSAA012-NX1?
WARNING
• Install the product firmly fixed on a floor, wall, etc. to prepare against external impact such as wind and earthquake.
• Do not install it where there are heating devices such as electrical heaters or lighting equipment. Fire, electrical shock, malfunction may occur.
• Do not install this product on a wall if it could be exposed to oil or oil mist. This may damage the product and cause it to fall.
• Install the product in a dry place where it is not near dust and water. Avoid high temperatures and humidity. This may cause electrical shock, fire or product damage.
• Safely install the product in a place that can hold the weight of the product. A lack of strength may cause the product to fall.
CAUTION
• Install the product where no Electromagnetic Interference occurs.
• If you install the product in a place that does not meet the recommended conditions, this may cause serious damage to the product’s picture quality, life cycle, and appearance. Please do not install the product in places such as where there is an abundance of fine dust or oil mist, chemical substances are used, exposed to direct sunlight, the temperature is very high or low, the humidity is very high.
• Make sure the product is well ventilated by Installing at a distance (100 mm (3.9 inches) or more) from the wall. If you install the product too close to the wall, it may be deformed or fire can break out due to internal heat buildup.
• Do not install the product in an area with poor ventilation (e.g. on a bookshelf, in a closet) or outside and avoid placing on cushions or carpets. The product could catch fire due to overheating inside the product.
• Install the product on a flat and stable place that is large enough to support the product. If the product is dropped, you may be injured or the product may be broken.
• When installing the product on a shelf or cabinet, make sure that the bottom end of the product is not protruding forward. The product may fall due to unbalanced center of gravity, which may cause personal injury or damage to the product. Be sure to use cabinets or shelves that fit your product.
How should I clean the LG LSAA012-NX1?
WARNING
• Keep the product clean at all times. If you don’t clean the unit for a long time and it becomes covered in dust, it can cause fire or product damage.
• When you need to clean the inside of the product, you must contact the service center. Otherwise, cleaning without support may cause a fire, electric shock, or damage to the product.
• When cleaning the product, disconnect the AC cable and wipe it gently with a soft cloth to prevent scratches. An electric shock may occur or damage to the screen if its scratched.
• Do not physically come in contact with the screen of the LED Package. This may cause damage to the product.
• To clean the product, use an air gun to lightly remove dust from the front frame and the screen. If there are foreign substances in between the LEDs on the screen, it may cause a defect on the screen.
CAUTION
• When cleaning the product or the screen, unplug the power cord and wipe it gently with a soft cloth. Do not spray water or other liquids directly on the product. Especially, do not clean your product with chemicals including glass cleaner, any type of air freshener, insecticide, lubricants, wax (car, industrial), abrasive, thinner, benzene, alcohol, etc., which can damage the product or its panel. This may result in fire, electric shock or product damage (deformation, corrosion or breakage).
How do I properly dispose of the LG LSAA012-NX1?
• Do not dispose of this product with general household waste.
• Disposal of this product must be carried out in accordance with the regulations of your local authority.
How should I handle the LG LSAA012-NX1 to protect the LED package screen?
1. When taking out the product, make sure the screen is not pressed.
2. To stand the product upright, hold it on both sides so that the LED package screen does not touch the floor.
3. Place the product with the LED package screen facing down. To protect the screen, lay the protective pad from the box on the floor.
4. If you do not have a pad, make sure that there is no foreign object on the floor when you lay the product on the floor, and then carefully place the LED package screen facing down or up. Be careful not to drop objects on the LED package screen.
CAUTION
• If the product is tilted towards the LED package screen after the brackets on the corners are removed, the bottom of the product may be damaged.
• If the product is tilted towards the edge of the LED package screen after the brackets on the corners are removed, the bottom (corner) of the product may be damaged.
How do I remove the protective bracket on the LG LSAA012-NX1?
Before installing the product, disassemble the protective brackets attached to each edge by removing the M4 x L8 screws.
Note: Keep the protective brackets because you need them to move the product again.
What are the installation guidelines for the LG LSAA012-NX1?
Temperature
• Make a cooling system for the enclosure so that the operating temperature of the product can be maintained.
• Product operating temperature: 0 °C to 40 °C (32 °F to 104 °F) (the recommended room temperature is below 25 °C (77 °F).)
• Install in a location where the warm air from an air conditioner does not directly affect the product. This will prevent malfunctions such as the screen turning off.
Direct Sunlight
• Install in a location that is not exposed to direct sunlight. This will prevent the screen from appearing blurry due to light reflection.
Installation Position
• Ensure the distance from the ceiling of the installation room to the product is at least 400 mm (15.7 inches). The high temperature air collected at the ceiling will naturally circulate to prevent malfunction.
• Ensure the distance from the floor of the installation room to the product is at least 100 mm (3.9 inches). The air from the floor will easily circulate to the ceiling to prevent malfunctions.
Installing on a Recessed Wall
• After installation on a recessed wall, a bezel can be installed for interior purposes. Ensure the following clearances:
A: 100 mm (3.9 inches) or more
B: 25 mm (0.9 inches) or more
C: 60 mm (2.3 inches) or more
When Installing the Bezel
• Ensure it can be detached for product repair.
• For the top / bottom bezels, secure at least 60 % of the air vent to facilitate air circulation. This will prevent malfunction.
How do I connect the LAN cable to the LG LSAA012-NX1?
You can connect the LG LSAA012-NX1 to the CSAA-012X/CSAA-009X (System Controller) by using a LAN cable. Connect the LAN cable from the system controller to the LAN IN port on the screen.
CAUTION
• Check the direction so that the LAN cable is not damaged.
• Inserting the LAN cable with excessive force may damage the contact point.
How do I connect the AC power to the LG LSAA012-NX1?
You can connect the unit to a power disconnecting device using an AC cable.
1. Prepare the power cable of 9 A (16 AWG) or more.
2. Check the power cable color connection based on your region:
| Country | Live | Neutral | Ground |
|---|---|---|---|
| Europe | Brown | Blue | Green & Yellow |
| North America | Black | White | Green & Yellow |
| India | Red | Black | Green & Yellow |
| Japan / Taiwan | Black | White | Green & Yellow |
| Korea | Brown | Blue | Green & Yellow |
3. Use the AC cable to connect to the power disconnecting device. Use a cable that is long enough to be connected to the screen.
4. Use a ferrite core to block out the noise from the power supply. Use 7 or more cores each to GND, L, and N when connecting to a master cabinet power cable.
5. Connect the AC cable to the screen using an angle type O-type crimp terminal to connect to the G, N, L terminals on the screen power supply.
6. The AC cable needs to be secured to the fixing parts once it is connected to the screen. (Make sure it is secured near the screen, 100 mm (3.9 inches) or less recommended).
7. Avoid water or dust during connection.
What should I do if no image is displayed on my LG LSAA012-NX1?
• Is the AC cable connected to the product? Make sure the AC cable is properly connected to the power disconnecting device.
• Is the ‘No Signal’ message displayed? This indicates there is no connection between the CSAA-012X/CSAA-009X and the input source. Check the connection status of the LAN cable and access the Input menu to check the input source.
• Does the ‘Invalid Mode’ message appear? Refer to the manual of CSAA-012X/CSAA-009X.
What does the ‘Unknown Product’ message mean on my LG LSAA012-NX1?
This message appears when the product is connected.
• Did you install the driver? Refer to the manual of CSAA-012X/CSAA-009X.
What should I do if the screen image looks abnormal on my LG LSAA012-NX1?
• Is the screen position wrong? Refer to the manual of CSAA-012X/CSAA-009X.
• The screen is displayed abnormally. The proper input source is not connected to the port. Connect a cable that matches the input source signal.
• The screen flickers or shakes. Check if CSAA-012X/CSAA-009X is powered off.
What should I do if the display color is abnormal on my LG LSAA012-NX1?
• Screen has poor color resolution (16 colors). Refer to the manual of CSAA-012X/CSAA-009X.
• The screen color is unstable or looks black and white. Refer to the manual of CSAA-012X/CSAA-009X.
• Does a black dot appear on the screen? The few pixels (red, green, blue, white and black) that appear on the screen are due to the inherent characteristics of the LED surface. This is not a malfunction of the Screen.
What should I do if the operation does not work normally on my LG LSAA012-NX1?
• The power suddenly turned off. Refer to the manual of CSAA-012X/CSAA-009X.
How do I use the Multi Screen feature on the LG LSAA012-NX1?
The Multi Screen feature allows you to view multiple external inputs and videos on a single screen. You can choose from PIP (Picture-in-Picture), PBP (Picture-by-Picture), 3-Screen Split, or 4-Screen Split modes.
Selecting Screen Layout:
When you enter multi-screen mode, the screen layout selection menu appears. If it’s not displayed, press the up arrow key on your remote control to bring up the menu bar and select your desired layout. To close the menu, press the back key.
Changing Screen Input:
Press the button on the top right of each split screen to select the desired input. Inputs already selected for other screens cannot be selected again. Press the RESET button to reset all inputs.
Playing Videos on Split Screens:
Press the button on the upper right of a split screen, select Video File, choose a storage device, and then select a video to play.
Codec Limitations:
Videos created with HEVC, MPEG-2, H.264, or VP9 codecs can be played. The following combinations cannot be used in PIP mode:
| Main | Sub |
|---|---|
| HEVC | HEVC |
| H.264 | HEVC |
| MPEG2 | HEVC |
| VP9 | VP9 |
| H.264 4K | MPEG2 |
| H.264 4K | VP9 |
Limitations for 3 and 4-screen split:
| When Using 4K | It supports only up to 2 videos. A combination of max. 4K @ 60 fps + 2K @ 60 fps is available. However, H.264 4K supports max. 30 fps. |
| When Using Only 2K | 60fps You can combine up to 1 MPEG2, 2 H.264, and 4 other codecs. |
| 30fps You can combine up to 2 MPEG2 and 4 other codecs. |
How do I use the Fail Over feature on the LG LSAA012-NX1?
The Fail Over feature sets the priority of input devices for when a fault occurs. It can automatically play content stored in the device or run an app.
To configure, go to SETTINGS → Ez Setting → Fail Over.
• [On/Off]: Turns Fail Over on or off.
• [Input Priority]: Set the priority of input sources for fail over.
• [Backup via storage]: When there is no input signal, this feature automatically plays stored content or runs an app. When set to [On], you can choose from:
– [Auto]: Plays back a captured screenshot of an image or video that was playing at regular intervals. (Capture time can be set).
– [Manual]: Plays back an image or video file you uploaded.
– [SuperSign Contents]: Plays files distributed from SuperSign CMS.
– [SI App / Play via URL]: Runs an SI App or plays content from a URL based on settings in the [SI SERVER SETTING] or [Play via URL] menus.
• [reset]: Reset to initial settings.
Note: If multiple input devices are connected simultaneously, the input device switches automatically to the one with the highest priority among devices with a valid signal, even if a failure does not occur.
How can I control multiple LG LSAA012-NX1 products from a single PC?
You can control several LG LSAA012-NX1 products at a time by connecting them to a single PC using RS-232C cables. In the Option menu, the Set ID for each product must be set to a unique number between 1 and 1000.
Connecting Cables:
Connect the RS-232C cable from the PC to the RS-232C IN port of the first monitor. Then, connect the RS-232C OUT port of the first monitor to the RS-232C IN port of the second monitor, and so on, creating a daisy chain.
Communication Parameters:
• Baud Rate: 9600 BPS
• Data Length: 8 bits
• Parity Bit: None
• Stop Bit: 1 bit
• Flow Control: None
• Communication Code: ASCII
What are the IR codes for the remote control of the LG LSAA012-NX1?
Note: Some key codes may not be supported depending on the model.
| Code (Hex) | Function | Remarks |
|---|---|---|
| 08 | (Power) | Remote control button |
| C4 | MONITOR ON | Remote control button |
| C5 | MONITOR OFF | Remote control button |
| 95 | ENERGY SAVING | Remote control button |
| 0B | INPUT (Select input) | Remote control button |
| 10-19 | Number Key 0-9 | Remote control button |
| 02 | (Vol +) | Remote control button |
| 03 | (Vol -) | Remote control button |
| E0 | Brightness (Page Up) | Remote control button |
| E1 | Brightness (Page Down) | Remote control button |
| 32 | 1/a/A | Remote control button |
| 2F | CLEAR | Remote control button |
| 7E | (SIMPLINK) | Remote control button |
| 79 | ARC (Mark/Aspect Ratio) | Remote control button |
| 4D | PSM (Picture Mode) | Remote control button |
| 09 | (MUTE) | Remote control button |
| 43 | (Settings/Menu) | Remote control button |
| 99 | Auto Configuration | Remote control button |
| 40 | (Up) | Remote control button |
| 41 | (Down) | Remote control button |
| 06 | (Right) | Remote control button |
| 07 | (Left) | Remote control button |
| 44 | (OK) | Remote control button |
| 28 | (BACK) | Remote control button |
| 7B | Tile | Remote control button |
| 5B | Exit | Remote control button |
| 72 | Picture ID On (red) | Remote control button |
| 71 | Picture ID Off (green) | Remote control button |
| 63 | Yellow | Remote control button |
| 61 | Blue | Remote control button |
| 5F | W.Bal | Remote control button |
| 3F | (S.Menu) | Remote control button |
| 7C | (Home) | Remote control button |
| 97 | Swap | Remote control button |
| 96 | Mirror | Remote control button |
How to use the PDF below:
* Touchscreen: Swipe up/down with-in the PDF to scroll and pinch or spread with two fingers to zoom.
* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.
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