KYOCERA ECOSYS MA5500IFX (01) PDF Document

The serial number for your KYOCERA ECOSYS MA5500IFX is printed on a label located inside the front cover of the machine. You will need this serial number when contacting a Service Representative.

The service environmental conditions for the KYOCERA ECOSYS MA5500IFX are as follows:

Temperature: 50 to 90.5 °F (10 to 32.5 °C)

Humidity: 15 to 80%

Avoid the following locations when selecting a site for the machine:

• Avoid locations near a window or with exposure to direct sunlight.

• Avoid locations with vibrations.

• Avoid locations with drastic temperature fluctuations.

• Avoid locations with direct exposure to hot or cold air.

• Avoid poorly ventilated locations.

To power on the KYOCERA ECOSYS MA5500IFX, turn the power switch on. The power switch is located on the front of the machine.

Important: When turning off the power switch, do not turn it on again immediately. Wait more than 5 seconds before turning it back on.

To power off the KYOCERA ECOSYS MA5500IFX, turn the power switch off. A confirmation message will be displayed, and it takes approximately 3 minutes for the machine to completely power off.

Caution: If the machine will be left unused for an extended period (e.g., overnight), turn it off at the main power switch. If it will not be used for an even longer period (e.g., vacation), remove the power plug from the outlet as a safety precaution.

The operation panel of the KYOCERA ECOSYS MA5500IFX has several keys and indicators:

1. [Home] key: Displays the Home screen.

2. [Status/Job Cancel] key: Displays the Status/Job Cancel screen.

3. Function Keys: Keys to which various functions and applications, including copy and scan, can be assigned.

4. Touch panel: The touch panel where you can configure various settings.

5. [Processing] indicator: Blinks during printing or transmission.

6. [Attention] indicator: Lights or blinks when an error occurs and a job is stopped.

7. [Start] key: Starts copying, scanning, and other processing operations.

8. [Stop] key: Cancels or pauses a job in progress.

9. [Reset] key: Returns settings to their default states.

10. [Numeric Keypad] key: Calls the numeric keypad for typing numbers or symbols.

11. [System Menu/Counter] key: Displays the System Menu/Counter screen.

12. [Authentication/Logout] key: Authenticates user switching and logs out the current user.

13. [Energy Saver] key: Puts the machine into Sleep Mode and recovers from sleep.

The angle of the operation panel on the KYOCERA ECOSYS MA5500IFX can be adjusted for better visibility. You can tilt it up or down to your preferred viewing angle.

The touch panel on the KYOCERA ECOSYS MA5500IFX supports several basic operations:

Tapping: This operation is used to select an icon or key. In this guide, the tap operation is expressed as “select.”

Popover: Tap icons and keys to display detailed information on the icons and menus. A popover displays information and menus without switching between screens.

Swiping: This operation is used to switch between screens and to display items that are not currently visible in a list. Move your finger in one direction as if tracing on the screen. You can swipe left and right on the Home Screen, and up and down in menu screens.

The KYOCERA ECOSYS MA5500IFX has several modes to reduce power consumption:

Low Power Mode: If the machine is not operated for a certain period (default is 1 minute), the energy saver indicator will light up and the screen will become dark. The machine automatically wakes up and starts printing if it receives print or fax data.

Sleep: This mode minimizes power consumption. To enter Sleep, select the [Energy Saver] key. The touch panel and all indicators will go out except the Energy Saver indicator. The machine can also be set to enter Auto Sleep if left idle for a preset time (default is 1 minute).

Sleep Level (Energy Saver and Quick Recovery) (models except for Europe): This mode reduces power consumption even more than normal Sleep mode. The time required for the machine to wake up will be longer than for normal Sleep Mode.

Weekly Timer Settings: Set the machine to automatically sleep and wake up at specified times for each day of the week.

To install software for your KYOCERA ECOSYS MA5500IFX on a Windows computer, use the web installer downloaded from the official website.

1. Launch a web browser and go to the KYOCERA software download page.

2. Enter your product name and select it from the candidate list.

3. Change the operating system and language settings as needed.

4. Click “Web installer”. A web installer will be downloaded.

5. Double-click the downloaded installer to launch it. Note that installation must be done by a user with administrator privileges.

6. Read the license agreement and click [Accept].

7. Click [Install].

8. The installer will search for your device on the network. Select your model from the list and click [Next]. If the device is not found, ensure it is powered on and connected to the network. You can also use [Add custom device] to add it manually.

9. Select the software components you want to install. Recommended software will be checked by default. Click [Install].

10. Click [Next] > [Finish] to complete the installation wizard. If a system restart is required, follow the on-screen prompts.

To uninstall software for your KYOCERA ECOSYS MA5500IFX from a Windows computer, follow these steps:

1. In the Windows search box, type “Uninstall Kyocera Product Library” and select it from the search list. The Software Uninstall Wizard will appear.

2. Place a check in the check box of the software you wish to delete.

3. Click [Uninstall].

4. If a system restart message appears, restart the computer by following the screen prompts. This completes the uninstallation procedure.

Alternatively, you can use the Web Installer. In the Web Installer screen, click [Uninstall] and follow the on-screen instructions.

Follow these steps to load paper into the cassettes:

1. Pull the cassette completely out of the machine, supporting it so it does not fall.

2. Adjust the paper width guides by pressing the adjusting tab and sliding the guides to the required paper size.

3. Adjust the paper length guide by pressing its adjusting tab and sliding it to the required paper size.

4. Turn the size dial so that the size of the paper you are using appears in the paper size window. (Note: This step does not apply to all models or configurations).

5. For ECOSYS MA4500ifx/MA4500ix models only, press the bottom plate down until it locks.

6. Fan the paper stack, then tap it on a level surface.

7. Load the paper in the cassette with the print side facing down. Ensure the paper does not exceed the level indicator.

8. Gently push the cassette back into the machine.

9. Specify the type of paper loaded using the operation panel if prompted.

The multi purpose tray can hold up to 100 sheets of plain paper (80 g/m²). Follow these steps to load paper:

1. Open the multi purpose tray.

2. Pull out the support tray section of the MP tray.

3. Adjust the paper width guides to the size of the paper you are loading.

4. Fan the paper stack, then tap it on a level surface.

5. Insert the paper along the paper width guides into the tray until it stops. Load the paper with the print side facing up.

6. Specify the type of paper loaded using the operation panel if prompted.

To place books, magazines, or single sheets on the platen glass:

1. Lift the document processor.

2. Place the original with the scanning side facedown.

3. Align the original flush against the original size indicator plates at the back left corner of the glass, which serves as the reference point.

4. Gently close the document processor.

To load multiple originals for automatic scanning:

1. Adjust the original width guides to fit the size of your originals.

2. Place the originals with the side to be scanned face-up.

3. Slide the leading edge of the stack into the document processor as far as it will go.

4. Open the original stopper to fit the size of your original set.

Important: Ensure that the loaded originals do not exceed the maximum level indicator to prevent jams. Originals with punched holes or perforated lines should be placed so that the holes or perforations are scanned last.

Follow these steps for a basic copy job:

1. Press the [Home] key, then select [Copy].

2. Place your originals either on the platen glass or in the document processor.

3. On the touch screen, configure any desired settings such as paper size, zoom, or duplex by selecting the appropriate options from the global navigation tabs (e.g., Org./Paper/Finishing, Layout/Edit).

4. Use the numeric keys or the [+] and [-] keys on the touch screen to enter the desired number of copies (up to 999).

5. Press the [Start] key. Copying will begin.

Before sending, ensure that SMTP and E-mail settings have been configured in Command Center RX.

1. Press the [Home] key and select [Send].

2. Place the originals on the platen glass or in the document processor.

3. In the destination screen, select [+] > [Email].

4. Enter the destination E-mail address and select [OK]. You can enter up to 256 characters. To add more recipients, select [Next Destination].

5. Configure any other scan settings (e.g., file format, resolution) by selecting the appropriate tabs on the left.

6. Press the [Start] key. The document will be scanned and sent.

Before you begin, you must configure a shared folder on your computer and note the computer name, user name, and share name.

1. Press the [Home] key and select [Send].

2. Place your originals on the platen glass or in the document processor.

3. In the destination screen, select [+] > [SMB].

4. Enter the destination information:

• Host Name: Enter the computer name or IP address.

• Folder Path: Enter the name of the shared folder.

• Login User Name: Enter the user name required to access the shared folder.

• Login Password: Enter the password for the user name.

5. Select [Connection Test] to verify the settings are correct.

6. Select [OK].

7. Configure any other desired scan settings.

8. Press the [Start] key. The document will be scanned and sent to the shared folder.

If a paper jam occurs, the touch panel will display “Paper Jam.” and the machine will stop. The screen will show the location of the paper jam and provide instructions for removal.

Follow the on-screen animation and instructions to carefully remove the jammed paper from the indicated location. Locations can include:

• Multi Purpose Tray

• Cassettes 1 to 5

• Duplex Unit

• Inside the Machine

• Inner Tray / Inside Rear Cover

• Document Processor

Precautions:

• Do not reuse jammed papers.

• If the paper tears, ensure all scraps are removed to prevent future jams.

• Be cautious around the fixing unit, as it can be extremely hot.

After you remove the jam, the machine will warm up, the error message will clear, and it will resume printing from the page where the jam occurred.

When the touch panel displays “Toner is empty.”, follow these steps to replace the toner container:

1. Press the front cover open button and open the front cover.

2. Lift the toner container lock lever.

3. Lift up the right-hand side of the old toner container and pull it out of the machine.

4. Unpack the new toner container. Do not touch the contact points on the new container.

5. Shake the new toner container horizontally about 10 times to distribute the toner evenly.

6. Insert the new toner container into the machine, ensuring it is properly seated.

7. Push down the toner container lock lever to secure the new container.

8. Close the front cover. The machine will start to initialize.

When the message “Replace the waste toner box.” appears, follow these steps:

1. Open the front cover.

2. Pull out the waste toner box.

3. Place the new waste toner box into the provided plastic bag and seal it.

4. Insert the new waste toner box into the machine until it clicks into place.

5. Close the front cover.

Return the exhausted waste toner box to your dealer or service representative for proper disposal or recycling.

If your printouts are too light, try the following troubleshooting steps:

• Check the paper: If the paper is damp, replace it with new, dry paper.

• Adjust density: Check the copy density settings and adjust to a darker level if necessary.

• Distribute toner: Remove the toner container and shake it from side to side several times to distribute the toner evenly, then reinstall it.

• Disable EcoPrint mode: Check if EcoPrint mode is enabled and disable it for darker prints.

• Run Drum Refresh: Perform a Drum Refresh from the maintenance menu.

• Check paper type setting: Ensure the paper type setting in the machine matches the paper being used.

If your KYOCERA ECOSYS MA5500IFX will not print, check the following points:

• Power: Ensure the machine is plugged into a working AC outlet and that the power switch is turned on.

• Connections: Check that the USB or network cable is securely connected to both the machine and the computer.

• Print Job Status: Check if the print job is paused in the job queue on your computer or on the machine’s status screen. If it is, resume the job.

• Network Configuration: If using a network connection, verify that the IP address, host name, and other network settings are correct. You may need to change name resolution settings (like NetBEUI or DNS) or select the correct network interface in the Primary Network (Client) settings.

• USB Host Status: If printing from a USB drive, ensure that the USB host port is not blocked in the machine’s settings.

The Border Erase function on the KYOCERA ECOSYS MA5500IFX removes the black borders that often appear around the edges of a scanned image, especially when scanning books or thick originals. This results in cleaner copies and scans.

There are several modes available:

• Standard: Erases a fixed-width black frame from around the original.

• Full Scan: Scans the original without any white margins, effectively removing any border.

• Border Erase Sheet: Allows you to adjust the width of the border to be erased.

• Border Erase Book: Erases black borders around the edges and in the middle (gutter) of a thick original like a book. You can specify the widths for the outer borders and the center border individually.