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What are the basic operational controls on the faceplate of the KENWOOD KDC-D372BT?
| Action | Procedure on the Faceplate |
|---|---|
| Turn on the power | Press the SRC button. Press and hold to turn off the power. |
| Adjust the volume | Turn the volume knob. |
| Select a source | Press the SRC button repeatedly. |
| Change the display information | Press the DISP button repeatedly. You can also turn off the display information by pressing DISP repeatedly. |
How do I use the remote control with my KENWOOD KDC-D372BT?
First, pull out the insulation sheet to use the remote for the first time. The remote control is supplied for the KDC-MP372BT model.
| Action | Procedure on the Remote Control |
|---|---|
| Turn off the power | Press and hold SRC to turn off the power. (Pressing SRC does not turn on the power.) |
| Adjust the volume | Press VOL ∧ or VOL ∨. Press and hold VOL ∧ to continuously increase the volume to 15. |
| Attenuate the sound | Press ATT during playback to attenuate the sound. Press again to cancel. |
| Select a source | Press SRC repeatedly. |
How do I replace the battery in the remote control for the KENWOOD KDC-D372BT?
The remote control uses one CR2025 lithium coin cell battery. To replace it:
1. Press the release tab to slide out the battery holder.
2. Remove the old battery.
3. Insert the new battery with the “+” side facing up.
4. Slide the holder back into the remote until it clicks into place.
How do I perform the initial setup on my KENWOOD KDC-D372BT?
When you turn on the power for the first time or after a factory reset, you need to set up the display language and cancel the demonstration mode.
Select the display language and cancel the demonstration:
1. The display will show: “SEL LANGUAGE” → “PRESS” → “VOLUME KNOB”.
2. Turn the volume knob to select [ENG] (English) or [SPA] (Spanish), then press the knob. [ENG] is selected for the initial setup.
3. The display will then show: “CANCEL DEMO” → “PRESS” → “VOLUME KNOB”.
4. Press the volume knob. [YES] is selected for the initial setup.
5. Press the volume knob again. “DEMO OFF” appears on the display.
How do I set the clock and date on my KENWOOD KDC-D372BT?
1. Press the volume knob to enter the [FUNCTION] menu.
2. Turn the volume knob to select [CLOCK], then press the knob.
To adjust the clock:
3. Turn the volume knob to select [CLOCK ADJUST], then press the knob.
4. Turn the volume knob to set the Hour and Minute, pressing the knob to confirm each setting.
5. Turn the volume knob to select [CLOCK FORMAT], then press the knob.
6. Turn the volume knob to select [12H] or [24H], then press the knob.
To set the date:
7. Turn the volume knob to select [DATE FORMAT], then press the knob.
8. Turn the volume knob to select [DD/MM/YY] or [MM/DD/YY], then press the knob.
9. Turn the volume knob to select [DATE SET], then press the knob.
10. Turn the volume knob to set the Day, Month, and Year, pressing the knob to confirm each setting.
11. Press and hold the back button to exit.
What are the initial settings I can configure on my KENWOOD KDC-D372BT?
You can configure various initial settings from the [FUNCTION] menu after putting the unit in STANDBY mode.
1. Press the SRC button repeatedly to enter STANDBY.
2. Press the volume knob to enter [FUNCTION].
3. Turn the volume knob to select an item, then press the knob to enter its settings.
4. Repeat step 3 until the desired item is configured.
5. Press and hold the back button to exit.
| Setting Category | Item | Options (Default is bolded) |
|---|---|---|
| AUDIO CONTROL | SWITCH PREOUT | REAR/SUBWOOFER or REAR/SUB-W: Selects whether rear speakers or a subwoofer are connected to the line out terminals. |
| DISPLAY | EASY MENU | ON: ZONE 1 illumination changes to white color when entering [FUNCTION].; OFF: ZONE 1 illumination remains as the [COLOR SELECT] color. |
| TUNER SETTING | PRESET TYPE | NORMAL: Memorizes one station per preset button in each band.; MIX: Memorizes one station regardless of the band. |
| SYSTEM | KEY BEEP | ON: Activates the keypress tone.; OFF: Deactivates. |
| SOURCE SELECT | PANDORA SRC | ON: Enables PANDORA in source selection.; OFF: Disables. |
| IHEART SRC | ON: Enables IHEARTRADIO in source selection.; OFF: Disables. | |
| SPOTIFY SRC | ON: Enables SPOTIFY in source selection.; OFF: Disables. | |
| BUILT-IN AUX | ON: Enables AUX in source selection.; OFF: Disables. | |
| SYSTEM | CD READ | 1: Automatically distinguishes between audio file disc and music CD.; 2: Forces to play as a music CD. |
| USER S.REMO | (For KDC-MP372BT) | Allows configuration of steering wheel remote control. |
| F/W UPDATE | UPDATE SYSTEM | YES: Starts upgrading the firmware.; NO: Cancels. |
| SYSTEM | FACTORY RESET | YES: Resets the settings to default.; NO: Cancels. |
| CLOCK | CLOCK DISPLAY | ON: The clock time is shown on the display even when the unit is turned off.; OFF: Cancels. |
| SYSTEM | ENGLISH/ESPANOL | Select the display language. By default, ENGLISH is selected. |
How do I operate the radio on the KENWOOD KDC-D372BT?
Search for a station:
1. Press SRC repeatedly to select RADIO.
2. Press BAND repeatedly to select FM1/FM2/FM3/AM.
3. Press the left/right arrow buttons to search for a station.
To change the searching method: Press the SEEK button repeatedly.
• AUTO1: Automatically search for a station.
• AUTO2: Search for a preset station.
• MANUAL: Manually search for a station.
To store a station: Press and hold one of the number buttons (1 to 6).
To select a stored station: Press one of the number buttons (1 to 6).
Direct Access Tuning (using the remote control):
1. Press DIRECT to enter Direct Access Tuning.
2. Press the number buttons to enter a frequency.
3. Press ENT to search for a station.
What are the other radio settings available on the KENWOOD KDC-D372BT?
You can adjust various radio settings in the [FUNCTION] menu.
| Setting | Description (Default is bolded) |
|---|---|
| AUTO MEMORY | YES: Automatically starts memorizing 6 stations with good reception.; NO: Cancels. |
| MONO SET | ON: Improves FM reception, but the stereo effect may be lost.; OFF: Cancels. |
| TIME SYNC | ON: Synchronizes the unit’s time to the Radio Broadcast Data System station time.; OFF: Cancels. |
How do I play and control audio from a CD, USB, iPod, or Android device on the KENWOOD KDC-D372BT?
To start playback, insert a CD, or connect a USB, iPod, or Android device. The source changes automatically, and playback starts.
| Action | On the Faceplate | On the Remote Control |
|---|---|---|
| Playback/pause | Press the play/pause button (looks like a phone icon). | Press ENT. |
| Reverse/Fast-forward | Press and hold the left/right arrow buttons. | Press and hold the left/right arrow buttons. |
| Select a track/file | Press the left/right arrow buttons. | Press the left/right arrow buttons. |
| Select a folder | Press the up/down arrow buttons. | Press #FM+ / *AM-. |
| Repeat play | Press 4 repeatedly. • Audio CD: TRACK REPEAT/ALL REPEAT • MP3/WMA/etc.: FILE REPEAT/FOLDER REPEAT/ALL REPEAT • iPod/ANDROID: FILE REPEAT/FOLDER REPEAT/REPEAT OFF |
N/A |
| Random play | Press 3 repeatedly. • Audio CD: DISC RANDOM/RANDOM OFF • MP3/WMA/etc., iPod/ANDROID: FOLDER RANDOM/RANDOM OFF |
N/A |
| All Random | Press and hold 3 to select ALL RANDOM. | N/A |
How can I control Pandora on my KENWOOD KDC-D372BT?
First, install the latest Pandora application on your device, create an account, and log in. Connect your device to the USB input terminal.
Playback Controls:
• Playback/pause: Press the play/pause button.
• Skip a track: Press the right arrow button.
• Thumbs up/down: Press the up/down arrow buttons. If thumbs down is selected, the current track is skipped.
Station Management:
• Create a new station: Press the search button, select [NEW STATION], then select [FROM ARTIST] or [FROM TRACK]. Press and hold a number button (1 to 5) to store.
• Search for a station: Press the search button, select sort order ([SORT BY DATE] or [SORT BY A-Z]), select the desired station, and press the volume knob to confirm.
• Delete a station: Press the search button, select [STATION DEL], select the desired station to delete, and confirm with [YES].
Bookmark a song: Press and hold the volume knob. “BOOKMARKED” appears.
How do I use SiriusXM Radio with my KENWOOD KDC-D372BT?
A SiriusXM Vehicle Tuner and subscription are required.
Preparation:
1. Connect the optional SiriusXM Vehicle Tuner.
2. Check your Radio ID for activation by tuning to Channel 0.
3. Activate the subscription online or by phone.
4. Press SRC repeatedly to select SIRIUS XM to start updating.
Start Listening:
1. Press SRC repeatedly to select SIRIUS XM.
2. Press BAND repeatedly to select a band.
3. Press the search button.
4. Turn the volume knob to select a category, then press the knob.
5. Turn the volume knob to select a channel, then press the knob.
How do I pair and connect a Bluetooth device to my KENWOOD KDC-D372BT for the first time?
1. Press SRC to turn on the unit.
2. On your Bluetooth device, search for and select this unit’s model name (e.g., KDC-MP3**).
3. The display on the unit will show “PAIRING” → “PASS XXXXXX” → Device name → “PRESS” → “VOLUME KNOB”.
4. For some devices, you may need to enter the PIN code immediately after searching.
5. Press the volume knob on the unit to start pairing.
6. “PAIRING OK” appears when pairing is completed, and the Bluetooth connection is established automatically. The “BT1” and/or “BT2” indicator on the display window will light up.
How do I handle phone calls using my KENWOOD KDC-D372BT?
| Action | On the Faceplate |
|---|---|
| Answer a call | Press the phone button or the volume knob or one of the number buttons (1 to 6). |
| Reject a call | Press the back button. |
| End a call | Press the back button. |
| Answer another incoming call and hold the current call | Press the phone button. |
| Reject another incoming call | Press the back button. |
| End current call and activate held call | Press the back button. |
| Swap between the current call and held call | Press the phone button. |
| Adjust the phone volume | Turn the volume knob during a call. |
| Switch between hands-free and private talk modes | Press the play/pause button during a call. |
How can I improve the voice quality during Bluetooth calls on my KENWOOD KDC-D372BT?
While on a call, you can adjust settings to improve voice quality.
1. Press the volume knob to enter [FUNCTION].
2. Turn the volume knob to select an item from the table below, then press the knob.
3. Repeat step 2 until the desired setting is selected or activated.
4. Press and hold the back button to exit.
| Setting | Value Range (Default) | Description |
|---|---|---|
| MIC GAIN | –10 to +10 (–4) | Adjusts the sensitivity of the microphone. |
| NR LEVEL | –5 to +5 (0) | Adjusts the noise reduction level. |
| ECHO CANCEL | –5 to +5 (0) | Adjusts the echo cancellation delay time. |
How do I make a call using the Bluetooth features of the KENWOOD KDC-D372BT?
You can make a call from call history, the phonebook, by dialing a number, or using your voice.
1. Press the phone button to enter Bluetooth mode.
2. Turn the volume knob to select one of the following options, then press the knob:
• CALL HISTORY: Select a name or phone number from the list and press the volume knob to call.
• PHONE BOOK: Turn the volume knob quickly to enter alphabet search. Select a name, then a phone number, and press the volume knob to call.
• NUMBER DIAL: Use the volume knob and arrow buttons to enter a phone number, then press the volume knob to call.
• VOICE: Press and hold the phone button to activate voice recognition. Speak the name of the contact you want to call.
How do I play Bluetooth audio on the KENWOOD KDC-D372BT?
1. Press SRC repeatedly to select BT AUDIO.
2. Operate your Bluetooth audio player to start playback.
| Action | On the Faceplate |
|---|---|
| Playback/pause | Press the play/pause button. |
| Select group or folder | Press the up/down arrow buttons. |
| Reverse/Forward skip | Press the left/right arrow buttons. |
| Reverse/Fast-forward | Press and hold the left/right arrow buttons. |
| Repeat play | Press 4 repeatedly (ALL REPEAT, FILE REPEAT, REPEAT OFF). |
| Random play | Press and hold 3 to select ALL RANDOM. Press 3 again to select RANDOM OFF. |
| Switch between connected Bluetooth audio devices | Press 5. |
How do I configure the Audio Settings on my KENWOOD KDC-D372BT?
While listening to any source, press the volume knob to enter the [FUNCTION] menu. Turn the knob to select an item and press it to adjust.
| Setting Category | Item | Description |
|---|---|---|
| AUDIO CONTROL | SUB-W LEVEL | Adjusts the subwoofer output level (LEVEL –50 to LEVEL +10). |
| MANUAL EQ | Allows fine-tuning of sound elements like frequency level, tone level, and Q factor. | |
| PRESET EQ | Selects a preset equalizer (NATURAL/ROCK/POPS/EASY/TOP40/JAZZ/POWERFUL/USER). | |
| BASS BOOST | Selects your preferred bass boost level (LEVEL1-LEVEL5 or OFF). | |
| AUDIO CONTROL | LOUDNESS | Selects boost for low and high frequencies at low volume (LEVEL1/LEVEL2 or OFF). |
| FADER | Adjusts the rear and front speaker balance (R15 to F15). | |
| BALANCE | Adjusts the left and right speaker balance (L15 to R15). | |
| VOLUME OFFSET | Presets the initial volume level for each source (–15 to +6). | |
| SOUND EFFECT | SOUND RECNSTR | Creates realistic sound by compensating for high-frequency components lost in compression (ON/OFF). |
| SPACE ENHANCE | Virtually enhances the sound space (SMALL/MEDIUM/LARGE or OFF). | |
| SND REALIZER | Virtually makes the sound more realistic (LEVEL1/LEVEL2/LEVEL3 or OFF). | |
| STAGE EQ | Virtually adjusts the sound position heard from the speakers (LOW/MIDDLE/HIGH or OFF). | |
| DRIVE EQ | Boosts frequency to reduce noise from outside the car or tires (ON/OFF). |
What should I do if the sound cannot be heard from my KENWOOD KDC-D372BT?
If you cannot hear any sound from your KENWOOD KDC-D372BT, please check the following:
• Adjust the volume to the optimum level.
• Check all wiring and connections to ensure they are secure.
• If the unit does not turn on or sound is still not heard, try cleaning the connectors on the back of the faceplate.
What does the “MISWIRING CHECK WIRING THEN PWR ON” message mean on my KENWOOD KDC-D372BT?
This message indicates a potential wiring issue. Turn the power off, then check to be sure the terminals of the speaker wires are insulated properly and not touching each other or the vehicle’s chassis. Once you have checked the wiring, turn the power on again.
What should I do if my KENWOOD KDC-D372BT does not work at all?
If the unit is completely unresponsive, try resetting it. You can find the reset button by detaching the faceplate. Use a pointed object like a pen tip to press the reset button. If this does not solve the problem, consult your nearest service center.
Why can’t I eject a disc from my KENWOOD KDC-D372BT?
If a disc cannot be ejected, press and hold the eject button to forcibly eject the disc. Be careful not to drop the disc when it is ejected. If this does not solve the problem, reset the unit.
Why are characters not displaying correctly on my KENWOOD KDC-D372BT?
There are a couple of reasons why characters might not display correctly:
• The unit can only display uppercase letters, numbers, and a limited number of symbols.
• Depending on the display language you have selected (English or Spanish), some characters may not be supported and will not be displayed correctly.
What do the error messages on my KENWOOD KDC-D372BT mean?
| Error Message | Meaning and Solution |
|---|---|
| NA FILE | The disc does not contain supported audio files. |
| NO DISC | No disc is inserted. Insert a playable disc into the loading slot. |
| TOC ERROR | The disc is dirty or inserted improperly. Make sure the disc is clean and inserted correctly. |
| PLEASE EJECT | There is an issue with the unit or disc. Reset the unit. If this does not solve the problem, consult your nearest service center. |
| NO DEVICE | No USB device is connected. Connect a USB device and change the source to USB. |
| COPY PRO | A copy-protected file is being played. |
| UNSUPPORTED DEVICE | The connected device is not compatible, or the file system is not supported. Check compatibility and reattach the device. |
| UNRESPONSIVE DEVICE | The device may have malfunctioned. Reattach the device. |
| USB HUB IS NOT SUPPORTED | The unit cannot support a USB device connected via a USB hub. |
| NO MUSIC | The connected USB device does not contain any playable audio files. |
| iPod ERROR | An error occurred with the iPod. Reconnect the iPod. If the problem persists, reset the iPod. |
| ANDROID ERROR / NA DEVICE | An error occurred with the Android device. Reconnect and/or restart the Android device. |
| CHECK ANTENNA | SiriusXM antenna is not connected properly. Check that the antenna and its connection are in good condition. |
| CHECK TUNER | The SiriusXM Vehicle Tuner is not connected. Make sure it is connected to the unit. |
| NO SIGNAL | Poor SiriusXM signal. Make sure the antenna is mounted outside the vehicle. |
Why can’t I play back from my Android device on my KENWOOD KDC-D372BT?
If you cannot play audio from your Android device, try the following:
• Reconnect the Android device.
• If in [HAND MODE], launch a media player application on the Android device and start playback.
• Restart the Android device.
• If using [BROWSE MODE], make sure the KENWOOD MUSIC PLAY app is installed and the correct control mode is selected.
• Switch off the developer options on the Android device.
• If playback is intermittent, turn off the power-saving mode on the Android device.
Why is Bluetooth pairing failing on my KENWOOD KDC-D372BT?
If Bluetooth pairing cannot be made, try the following steps:
• Make sure you have entered the same PIN code on both the unit and the Bluetooth device, if prompted.
• Delete the pairing information from both the unit’s memory ([DEVICE DELETE] in Bluetooth settings) and from your Bluetooth device, then attempt to pair them again.
• Reset the unit.
How can I reduce echo or noise during a phone conversation with my KENWOOD KDC-D372BT?
To improve call quality, try these adjustments:
• Adjust the microphone unit’s position. Ensure it is pointing towards the driver and is away from any sources of noise like air vents.
• Check the [ECHO CANCEL] setting in the [FUNCTION] menu and adjust it to minimize echo.
• Check the [NR LEVEL] (Noise Reduction) setting and adjust for the least noise.
• For poor sound quality, try reducing the distance between the unit and the Bluetooth device, or move the car to a place with better signal reception.
What should I do if my voice calling is not successful with the KENWOOD KDC-D372BT?
If voice calling is not working as expected:
• Use the voice calling method in a more quiet environment to minimize background noise.
• Reduce the distance from the microphone when you speak the name.
• Make sure the voice you are using is the same as the registered voice tag, if applicable.
• Check if the connected phone supports the Voice Recognition feature.
How to use the PDF below:
* Touchscreen: Swipe up/down with-in the PDF to scroll and pinch or spread with two fingers to zoom.
* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.
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