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What are the key features of the HP Compaq nw9440 and nx9420 Notebook PCs?

The HP Compaq nw9440 and nx9420 Notebook PCs offer the following features:

  • Processors (varying by computer model):

    • Intel Core Duo T2600 (2.17-GHz)

    • Intel Core Duo T2500 (2.00-GHz)

    • Intel Core Duo T2400 (1.83-GHz)

    • Intel Core Duo T2300 (1.66-GHz)

  • Displays (varying by computer model):

    • 17.0-inch, WUXGA+WVA, TFT (1920 × 1200) with over 16.8 million colors with AntiGlare

    • 17.0-inch, WSXGA+WVA, TFT (1680 × 1050) with over 16.8 million colors with AntiGlare

    • 17.0-inch, WXGA+WVA, TFT (1440 × 900) with over 16.8 million colors with AntiGlare

    • 17.0-inch, WSXGA+WVA, TFT (1680 × 1050) with over 16.8 million colors with BrightView

  • 100-, 80-, and 60-GB high-capacity hard drive, varying by computer model

  • 256-MB DDR2 synchronous DRAM (SDRAM) at 533 MHz and 667 MHz, expandable to 4.0 GB

  • Microsoft Windows XP Professional

  • Full-size Windows keyboard with numeric keypad

  • TouchPad and pointing stick pointing devices, including a dedicated vertical scroll region (select models only)

  • Integrated 10 Base-T/100 Base-TX Ethernet local area network (LAN) network interface card (NIC) with RJ-45 jack

  • Integrated high-speed 56K modem with RJ-11 jack

  • Integrated wireless support for Mini Card IEEE 802.11a/b/g or 802.11b/g Wireless LAN (WLAN) device

  • Support for one Type I or Type II PC Card slot, with support for both 32-bit (CardBus) and 16-bit PC Cards, varying by computer model

  • External 120- and 90-watt AC adapters with 3-wire power cord, varying by computer model

  • 8-cell Li-Ion battery pack

  • Stereo speakers

  • Volume up, volume mute, and volume down buttons

  • Support for the following optical drives:

    • DVD±RW and CD-RW Combo Drive

    • DVD/CD-RW Combo Drive

    • DVD-ROM drive

  • Connectors:

    • Audio-out (headphone)

    • Audio-in (microphone)

    • Four Universal Serial Bus (USB) v. 2.0

    • SmartPower

    • External monitor

    • RJ-11 (modem)

    • RJ-45 (network)

    • IEEE 1394

    • Accessory battery

    • Digital Media Slot

    • Parallel port

    • S-Video-out

    • Docking connector


How do I reset the computer if it has an unknown password?

To clear an unknown password and CMOS:

1. Prepare the computer for disassembly: Shut down the computer, disconnect all external devices, and disconnect the power cord.

2. Remove the real-time clock (RTC) battery.

3. Wait approximately 5 minutes.

4. Replace the RTC battery and reassemble the computer.

5. Connect AC power to the computer. Do not reinsert any battery packs at this time.

6. Turn on the computer.

All passwords and all CMOS settings will be cleared.


What power management features does the computer support?

The computer comes with power management features that extend battery operating time and conserve power. It supports the following power management features:

  • Standby

  • Hibernation

  • Setting customization by the user

  • Hotkeys for setting the level of performance

  • Battery calibration

  • Lid switch standby/resume

  • Power button

  • Advanced Configuration and Power Management (ACPM) compliance


What are the external components on the front of the computer and their functions?

Item Component Function
1 Wireless light On: An integrated wireless device, such as a wireless local area network (LAN) device and/or a Bluetooth device, is turned on.
2 Power light On: The computer is on.
Blinking: The computer is in standby.
Blinking rapidly: An AC adapter with a higher power rating should be connected.
Off: The computer is off or in hibernation.
3 Battery light Amber: A battery pack is charging.
Green: A battery pack is close to full charge capacity.
Blinking amber: A battery pack that is the only available power source has reached a low-battery condition. When the battery reaches a critical low-battery condition, the battery light begins blinking more quickly.
Off: If the computer is connected to an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not connected to an external power source, the light is turned off until the battery reaches a low-battery condition.
4 Drive light Blinking: The hard drive or optical drive is being accessed.
5 Display release latch Opens the computer.
6 Stereo speakers (2) Produce stereo sound.
7 Digital Media Slot Supports 7 optional digital memory card formats: SD (Secure Digital) Memory Card, MultiMediaCard, Memory Stick, Memory Stick Pro, Memory Stick Duo (with adapter), SmartMedia, and xD-Picture Card.

What are the external components on the right side of the computer and their functions?

Item Component Function
1 Audio-out (headphone) jack Connect optional headphones or powered stereo speakers. Also connects the audio function of an audio/video device such as a television or VCR.
2 Audio-in (microphone) jack Connects an optional monaural microphone.
3 USB ports (2) Connect USB 1.1- and 2.0-compliant devices to the computer using a standard USB cable, or connect an optional External MultiBay II to the computer. The MultiBay II must also be connected to an external power source.
4 Optical drive Supports an optical disc. The type of optical drive varies by model.
5 RJ-45 (network) jack Connects an optional network cable.

What are the external components on the left side of the computer and their functions?

Item Component Function
1 Exhaust vent Provides airflow to cool internal components. To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows, thick rugs, or clothing, to block airflow.
2 Smart Adaptor power connector Connects an AC adapter or an optional power adapter.
3 External monitor port Connects an optional VGA external monitor or projector.
4 S-Video-out jack Connects an optional S-Video device, such as a television, VCR, camcorder, projector, or video capture card.
5 USB ports (2) Connect USB 1.1- and 2.0-compliant devices to the computer using a standard USB cable, or connect an optional External MultiBay II to the computer. The MultiBay II must also be connected to an external power source.
6 1394 port Connects an optional 1394a device such as a scanner, digital camera, or digital camcorder.
7 Smart card slot Supports optional smart cards.
8 PC Card slot Supports optional Type I, Type II, or Type III 32-bit (CardBus) or 16-bit PC Cards.

What are the external components on the rear panel of the computer and their functions?

Item Component Function
1 Security cable slot Attaches an optional security cable to the computer. Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen.
2 Battery bay Holds a battery pack.
3 Exhaust vent Provides airflow to cool internal components. To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows, thick rugs, or clothing, to block airflow.
4 RJ-11 (modem) jack Connects the modem cable.

What are the standard keyboard components and their functions?

Item Component Function
1 f1 to f12 keys (12) Perform system and application tasks. When combined with the fn key, several keys and buttons perform additional tasks as hotkeys.
2 caps lock key Enables caps lock and turns on the caps lock light.
3 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key.
4 Windows logo key In Windows, displays the Windows Start menu.
5 Windows applications key In Windows, displays a shortcut menu for items beneath the pointer.
6 Arrow keys Moves the cursor around the screen.
7 Keypad keys (16) In Windows, can be used like the keys on an external numeric keypad.
8 num lock key Enables numeric lock, turns on the embedded numeric keypad, and turns on the num lock light.

What are the top components of the computer and their functions?

Item Component Function
1 Power light On: The computer is on.
Blinking: The computer is in standby.
Blinking rapidly: An AC adapter with a higher power rating should be connected.
Off: The computer is off or in hibernation.
Power button When the computer is:
Off, press to turn on the computer.
On, briefly press to initiate hibernation.
In standby, briefly press to resume from standby.
In hibernation, briefly press to restore from hibernation.
If the system has stopped responding and Windows shutdown procedures cannot be used, press and hold for 5 seconds to turn off the computer.
2 Wireless button Turns the wireless functionality on or off, but does not create a wireless connection. To establish a wireless connection, a wireless network must already be set up.
Wireless light On: An integrated wireless device, such as a wireless local area network (LAN) device and/or a Bluetooth device, is turned on.
3 Info Center button Enables you to view a list of commonly used software solutions.
Presentation mode button Turns on Presentation mode.
QuickLaunch Calculator button Opens the Microsoft Windows calculator. This button can also be reassigned to an Internet or network destination or to any software application or data file. When you press the QuickLaunch calculator button, num lock is enabled.
4 Caps lock light On: caps lock is on.
5 Num lock light On: num lock or the numeric keypad is on.
6 Volume mute button Mutes or restores speaker volume.
7 Volume down button Decreases speaker volume.
8 Volume up button Increases speaker volume.

What are the pointing device components and their functions?

Item Component Function
1 Pointing stick (select models only) Moves the pointer and selects or activates items on the screen.
2 Pointing stick buttons (select models only) Function like the left, middle, and right buttons on an external mouse.
3 TouchPad Moves the pointer and selects or activates items on the screen. Can be set to perform other mouse functions, such as scrolling, selecting, and double-clicking.
4 Fingerprint reader (select models only) Allows a fingerprint logon to Windows instead of using a password.
5 TouchPad buttons (2 or 3 buttons, varying by computer model) Function like the left, middle, and right buttons on an external mouse.
6 TouchPad scroll zone Scrolls up or down.

What are the external components on the bottom of the computer and their functions?

Item Component Function
1 Primary battery bay Holds the primary battery pack.
2 Primary battery locking latch Secures the primary battery pack into the battery bay.
3 Docking connector Connects the computer to an optional docking device.
4 Accessory battery connector Connects an optional HP Ultra-Capacity Battery or HP Extended Life Battery.
5 Memory module compartment Contains one memory slot that supports replaceable memory modules.
Mini Card compartment Holds an optional wireless LAN device. To prevent an unresponsive system and the display of a warning message, install only a Mini Card device authorized for use in your computer by the governmental agency that regulates wireless devices in your country. If you install a device and then receive a warning message, remove the device to restore computer functionality. Then contact Customer Care.
6 Hard drive bay Holds the primary hard drive.
7 Primary battery release latch Releases the primary battery pack from the battery bay.
8 Exhaust vents Provides airflow to cool internal components. To prevent overheating, do not obstruct fans. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows, thick rugs, or clothing, to block airflow.

What are the key design aspects of the computer?

The system board provides the following device connections:

  • Audio

  • Display

  • Hard drive

  • Intel Core Duo processors

  • Keyboard and TouchPad

  • Memory modules

  • Mini Card module

  • PC Card

To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left and right sides of the computer.

The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to be turned on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software applications. Exhaust air is displaced through the ventilation grill located on the left side of the computer.


How do I access Computer Setup?

1. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the “F10 = ROM Based Setup” message is displayed in the lower-left corner of the screen.

In Computer Setup, the following shortcuts are available:

  • To change the language, press f2.

  • To view navigation information, press f1.

  • To close open dialog boxes and return to the main Computer Setup screen esc.


How do I exit Computer Setup?

To exit Computer Setup, choose one of the following methods:

  • To exit Computer Setup without saving your preferences, use the arrow keys to select File > Ignore Changes and Exit. Then follow the instructions on the screen.

  • To save your preferences and exit Computer Setup, use the arrow keys to select File > Save Changes and Exit. Then follow the instructions on the screen.

Your preferences go into effect with the computer restarts.


How do I restore Computer Setup defaults?

To return all settings in Computer Setup to the values that were set at the factory:

1. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the “F10 = ROM Based Setup” message is displayed in the lower-left corner of the screen.

In Computer Setup, the following shortcuts are available:

  • To change the language, press f2.

  • To view navigation information, press f1.

  • To close open dialog boxes and return to the main Computer Setup screen esc.

2. Use the arrow keys to select File > Restore defaults, and then press enter.

3. When the confirmation dialog box opens, press f10.

4. Select the Restore defaults check box, and then press enter.

5. To confirm the restoration, press f10.

6. To save your preferences and exit Computer Setup, use the arrow keys to select File > Save Changes and Exit. Then follow the instructions on the screen.

Your preferences go into effect when the computer restarts.

Your password and security settings are not changed when you restore the factory default settings.


What options are available in the File Menu of Computer Setup?

Select To Do This
System Information View identification information for the computer and the battery packs in the system. View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version.
Restore defaults Replace the configuration settings in Computer Setup with factory default settings. (Password and security settings are not changed when you restore the factory default settings.)
Ignore changes and exit Cancel changes entered during the current session. Then exit and restart the computer.
Save changes and exit Save changes entered during the current session. Then exit and restart the computer. Your changes go into effect when the computer restarts.

What options are available in the Security Menu of Computer Setup?

Select To Do This
Setup password Enter, change, or delete a setup password.
Power-on password Enter, change, or delete a power-on password.
Password options Enable/disable stringent security. Enable/disable password requirement on computer restart.
DriveLock passwords Enable/disable DriveLock on any computer hard drive and optional MultiBay hard drives. Change a DriveLock user or master password. DriveLock settings are accessible only when you enter Computer Setup by turning on (not restarting) the computer.
Smart Card security Enable/disable support for smart card and Java Card power-on authentication. Power-on authentication for smart cards is supported only on computers with optional smart card readers.
TPM Embedded Security Enable/disable support for TPM (Trusted Platform Module) Embedded Security, which protects the computer from unauthorized access to owner functions in Embedded Security for ProtectTools.
System IDs Enter user-defined computer asset and ownership tag.
Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the primary hard drive. The following options are available: Fast: Runs the Disk Sanitizer erase cycle once. Optimum: Runs the Disk Sanitizer erase cycle 3 times. Custom: Allows you to select the desired number of Disk Sanitizer erase cycles from a list. If you run Disk Sanitizer, the data on the primary hard drive is destroyed permanently.

What options are available in the Diagnostics Menu of Computer Setup?

Select To Do This
Memory Check Run a comprehensive check on system memory.
Hard Drive Self-Test options Run a comprehensive self-test on any hard drive in the system or on any optional MultiBay hard drive.

What options are available in the System Configuration Menu of Computer Setup?

Select To Do This
Language (or press f2). Change the Computer Setup language.
Boot options Set f9, f10, and f12 delay when starting up. Enable/disable CD-ROM boot. Enable/disable Floppy boot. Enable/disable internal network adapter boot and set the boot mode (PXE or RPL). Enable/disable MultiBoot, which sets a boot order that can include most boot devices in the system. Set the boot order.
Device configurations Swap the functions of the fn key and left ctrl key. Enable/disable multiple standard pointing devices at startup. (To set the computer to support only a single, usually nonstandard, pointing device at startup, select Disable.) Enable/disable USB legacy support. When enabled, USB legacy support allows a USB keyboard, mouse, and hub to work in Computer Setup even when a Microsoft Windows operating system is not loaded. The computer to start from bootable USB devices, including a hard drive, diskette drive diskette, or optical drive connected by a USB port to the computer or to an optional docking device (select models only). Automatic/disable Intel SpeedStep Technology. Select a parallel port mode: EPP (Enhanced Parallel Port), standard, bidirectional, or ECP (Enhanced Capabilities Port). Enable/disable BIOS DMA data transfers (select models only). Enable/disable the system fan when connected to an AC outlet. Enable/disable Intel or AMD PSAE Execution Disable. When enabled, the processor can disable some virus code execution, which helps to improve computer security. Enable/disable LAN Power Save. When enabled, saves power by turning off the LAN when not in use. Enable/disable SATA Native Support. Enable/disable Dual Core CPU. Enable/disable Secondary Battery Fast Charge.
Built-In Device Options Enable/disable embedded WWAN Device Radio. Enable/disable embedded WLAN Device Radio. Enable/disable embedded Bluetooth Device Radio. Enable/disable LAN/WLAN Switching. When enabled, switches to a WLAN when a LAN is either unavailable or disconnected. Enable/disable Wake on LAN from Off. Enable/disable the ambient light sensor.
Port Options Enable/disable the serial port. Enable/disable the parallel port. Enable/disable the flash media reader. Enable/disable the USB port. Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator. Enable/disable the 1394 port. Enable/disable the cardbus slot. Enable/disable the ExpressCard slot. Enable/disable the infrared port.

What tools are required for removal and replacement procedures?

You will need the following tools to complete the removal and replacement procedures:

  • Magnetic screwdriver

  • Phillips P0 and P1 screwdrivers

  • Torx8 screwdriver

  • 5.0-mm socket for video board screw locks

  • Flat-bladed screwdriver

  • Tool kit- includes connector removal tool, loopback plugs, and case utility tool


What are the service considerations for plastic parts, cables, and connectors?

When servicing the computer:

As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.


How can I prevent damage to removable drives?

Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions:

  • Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system.

  • Before removing a diskette drive or optical drive, ensure that a diskette or disc is not in the drive and ensure that the optical drive tray is closed.

  • Before handling a drive, ensure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

  • Handle drives on surfaces covered with at least one inch of shock-proof foam.

  • Avoid dropping drives from any height onto any surface.

  • After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

  • Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

  • Avoid exposing a drive to temperature extremes or liquids.

  • If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE: Handle With Care.”


How can I prevent electrostatic damage?

Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.

A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Often the spark is neither felt nor heard, but damage occurs.

An electronic device exposed to electrostatic discharge might not be affected at all and can work perfectly throughout a normal cycle. Or the device might function normally for a while, then degrade in the internal layers, reducing its life expectancy.


What packaging and transporting precautions should I take?

Use the following grounding precautions when packaging and transporting equipment:

  • To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.

  • Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.

  • Keep electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Place items on a grounded surface before removing items from their containers.

  • Always be properly grounded when touching a sensitive component or assembly.

  • Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam.

  • Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.


What workstation precautions should I take?

Use the following grounding precautions at workstations:

  • Cover the workstation with approved static-shielding material.

  • Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

  • Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

  • When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.

  • Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

  • Handle electrostatic-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

  • Avoid contact with pins, leads, or circuitry.

  • Turn off power and input signals before inserting or removing connectors or test equipment.


What grounding equipment and methods are recommended?

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

  • When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm +/-10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

  • When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

Other grounding equipment recommended for use in preventing electrostatic damage includes:

  • Antistatic tape.

  • Antistatic smocks, aprons, and sleeve protectors.

  • Conductive bins and other assembly or soldering aids.

  • Nonconductive foam.

  • Conductive tabletop workstations with ground cords of one megohm resistance.

  • Static-dissipative tables or floor mats with hard ties to the ground.

  • Field service kits.

  • Static awareness labels.

  • Material-handling packages.

  • Nonconductive plastic bags, tubes, or boxes.

  • Metal tote boxes.

  • Electrostatic voltage levels and protective materials.


What are typical electrostatic voltage levels at different humidity levels?

A product can be degraded by as little as 700 V.

Event 10% Relative Humidity 40% Relative Humidity 55% Relative Humidity
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

What static-shielding materials are available and their voltage protection levels?

Material Use Voltage Protection Level
Antistatic plastic Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V

Where is the serial number located on the computer?

The computer serial number and model number are located on the bottom of the computer.


How do I prepare the computer for disassembly?

Before you begin any removal or installation procedures:

1. Shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power cord.

4. Remove the battery pack. To remove the battery pack:

a. Turn the computer upside down with the rear panel toward you.

b. Slide and hold the battery pack locking latch to the right. (The battery pack disengages from the computer.)

c. Slide the battery pack release latch to the right.

d. Slide the battery pack straight back and remove it.


How do I remove the hard drive?

To remove the hard drive:

1. Prepare the computer for disassembly: Shut down the computer, disconnect all external devices, disconnect the power cord, and remove the battery pack.

2. Position the computer with the front toward you.

3. Loosen the two Phillips PM2.5×17.0 screws that secure the hard drive cover to the computer.

4. Lift the right side of the hard drive cover and swing it to the left.

5. Remove the hard drive cover.

6. Loosen the Phillips PM2.5×13.0 spring-loaded hard drive retention screw.

7. Grasp the mylar tab on the hard drive and slide the hard drive to the left to disconnect it from the system board.

8. Remove the hard drive from the hard drive bay.

9. Remove the four Phillips PM3.0x3.0 hard drive frame screws from each side of the hard drive.

10. Lift the frame straight up to remove it from the hard drive.

To reinstall the hard drive, reverse the above procedure.


How do I replace the computer feet?

The computer feet are adhesive-backed rubber pads. They are included in the Plastics Kit, spare part number 409944-001.

To replace the computer feet, reverse the removal procedure.


How do I remove the Bluetooth module?

To remove the Bluetooth module:

1. Prepare the computer for disassembly: Shut down the computer, disconnect all external devices, disconnect the power cord, and remove the battery pack.

2. Remove the hard drive.

3. Slide the Bluetooth module out of the clip in the hard drive compartment.

4. Remove the Bluetooth module from the hard drive.

5. Disconnect the Bluetooth module cable from the module.

To install the Bluetooth module, reverse the above procedure.


How do I remove the external memory module?

To remove the external memory module:

1. Prepare the computer for disassembly: Shut down the computer, disconnect all external devices, disconnect the power cord, and remove the battery pack.

2. Position the computer with the front toward you.

3. Loosen the three Phillips PM2.5×4.0 screws that secure the memory/Mini Card module compartment cover to the computer.

4. Lift the rear edge of the cover up and swing it toward you.

5. Remove the memory/Mini Card module compartment cover.

6. Spread the retaining tabs on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.)

7. Slide the module away from the socket at an angle.

8. Remove the memory module.

Memory modules are designed with notches to prevent incorrect installation into the memory module socket.

To install a memory module, reverse the above procedure.


How do I remove the Mini Card module?

To remove the Mini Card module:

1. Prepare the computer for disassembly: Shut down the computer, disconnect all external devices, disconnect the power cord, and remove the battery pack.

2. Remove the memory/Mini Card module compartment cover.

3. Before disconnecting the wireless antenna cables, make note of which cable is attached to which antenna clip on the Mini Card module, then disconnect the auxiliary and main wireless antenna cables from the Mini Card module.

4. Remove the two Phillips PM2.0x4.0 screws that secure the Mini Card to the computer.

5. Remove the Mini Card module by pulling the card away from the socket at an angle.

Mini Card modules are designed with notches to prevent incorrect installation.

To install a Mini Card module, reverse the above procedure.


How do I remove the RTC battery?

To remove the RTC battery:

1. Prepare the computer for disassembly: Shut down the computer, disconnect all external devices, disconnect the power cord, and remove the battery pack.

2. Remove the memory/Mini Card module compartment cover.

3. Use a non-conductive, flat-bladed tool to pry the RTC battery out of the socket.

To install the RTC battery, reverse the above procedure. Make sure the RTC battery is installed with the “+” sign facing up.


How do I remove the optical drive?

To remove the optical drive:

1. Prepare the computer for disassembly: Shut down the computer, disconnect all external devices, disconnect the power cord, and remove the battery pack.

2. Position the computer with the right side toward you.

3. Remove the Torx8 T8M2.5×9.0 screw that secures the optical drive to the computer.

4. Use a flat-bladed tool to push the metal tab toward the right side of the computer. (The optical drive partially removes from the optical drive bay.)

5. Slide the optical drive out of the computer.

6. Remove the optical drive.

7. If it is necessary to replace the optical drive bracket, remove the two Phillips PM2.0x4.0 screws that secure the bracket to the optical drive.

8. Remove the optical drive bracket.

To install an optical drive, reverse the above procedure.


How do I remove the keyboard?

To remove the keyboard:

1. Prepare the computer for disassembly: Shut down the computer, disconnect all external devices, disconnect the power cord, and remove the battery pack.

2. Position the computer with the front toward you.

3. Remove the four Torx8 T8M2.5×9.0 screws that secure the keyboard to the computer.

4. Turn the computer display-side up with the front toward you.

5. Open the computer as far as possible.

6. Lift the rear edge of the keyboard and swing it toward you until it rests on the palm rest.

7. Release the zero insertion force (ZIF) connector to which the keyboard cable is attached and disconnect the keyboard cable.

8. If equipped with a pointing stick, release the ZIF connector to which the pointing stick cable is attached and disconnect the pointing stick cable.

9. Remove the keyboard.

To install the keyboard, reverse the above procedure.


How do I remove the internal memory module?

To remove the internal memory module:

1. Prepare the computer for disassembly: Shut down the computer, disconnect all external devices, disconnect the power cord, and remove the battery pack.

2. Remove the keyboard.

3. Spread the retaining tabs on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.)

4. Slide the module away from the socket at an angle.

5. Remove the memory module.

Memory modules are designed with notches to prevent incorrect installation into the memory module socket.

To install a memory module, reverse the above procedure.


How do I remove the TouchPad?

To remove the TouchPad:

1. Prepare the computer for disassembly: Shut down the computer, disconnect all external devices, disconnect the power cord, and remove the battery pack.

2. Remove the keyboard.

3. Turn the computer upside down with the front toward you.

4. Remove the Torx8 T8M2.5×9.0 screw that secures the TouchPad to the computer.

5. Turn the computer display-side up with the front toward you.

6. Open the computer.

7. Disconnect the TouchPad cable from the system board.

8. If equipped with a fingerprint reader, disconnect the fingerprint reader cable from the system board.

9. Lift up on the rear edge of the TouchPad to disengage it from the top cover.

10. Remove the TouchPad.

11. If it is necessary to replace the TouchPad cable, turn the TouchPad upside down.

12. Disconnect the TouchPad cable from the TouchPad board.

13. Remove the TouchPad cable from the clips in the TouchPad frame.

To install the TouchPad, reverse the above procedure.


How do I remove the modem module?

To remove the modem module:

1. Prepare the computer for disassembly: Shut down the computer, disconnect all external devices, disconnect the power cord, and remove the battery pack.

2. Remove the keyboard.

3. Remove the TouchPad.

4. Remove the two Phillips PM2.0x4.0 screws that secure the modem module to the system board.

5. Lift the right side of the modem module to disconnect it from the system board.

6. Disconnect the modem cable from the modem module.

7. Remove the modem module.

To install the modem module, reverse the above procedure.


How do I remove the switch cover?

To remove the switch cover:

1. Prepare the computer for disassembly: Shut down the computer, disconnect all external devices, disconnect the power cord, and remove the battery pack.

2. Turn the computer upside down with the rear panel toward you.

3. Remove the four Torx8 T8M2.5×4.0 screws in the battery bay that secure the switch cover to the computer.

4. Turn the computer display-side up with the front toward you.

5. Open the computer as far as possible.

6. Insert a thin flat-bladed tool under the hinge cover sections of the switch cover and lift up until the switch cover disengages from the computer.

7. Remove the switch cover.

To install the switch cover, reverse the above procedure.


How do I remove the LED board?

To remove the LED board:

1. Prepare the computer for disassembly: Shut down the computer, disconnect all external devices, disconnect the power cord, and remove the battery pack.

2. Remove the switch cover.

3. Remove the four Torx8 T8M2.5×4.0 screws and the Torx8 T8M2.5×19.0 screw that secure the LED board to the computer.

4. Lift up on the LED board between the volume decrease and volume increase buttons to disconnect the LED board from the system board.

5. Remove the LED board.

To install the LED board, reverse the above procedure.


How do I remove the fan assembly?

To remove the fan assembly:

1. Prepare the computer for disassembly: Shut down the computer, disconnect all external devices, disconnect the power cord, and remove the battery pack.

2. Remove the keyboard.

3. Disconnect the fan cable from the system board.

4. Remove the two Torx8 T8M2.5×7.0 screws that secure the fan assembly to the base enclosure.

5. Lift the left side of the fan until it clears the left side of the base enclosure.

6. Slide the fan to the left and remove it from the computer.

To install the fan assembly, reverse the above procedure.


How do I remove the processor heat sink?

To remove the processor heat sink:

1. Prepare the computer for disassembly: Shut down the computer, disconnect all external devices, disconnect the power cord, and remove the battery pack.

2. Remove the keyboard.

3. Remove the fan assembly.

4. Loosen the four Phillips PM2.5×7.0 screws that secure the heat sink to the system board.

5. Lift the front edge of the heat sink to disengage it from the processor. Due to the adhesive quality of the thermal paste located between the heat sink and processor, it may be necessary to move the heat sink from side to side to detach the heat sink from the processor.

6. Slide the heat sink to the right and remove it.

The thermal paste should be thoroughly cleaned from the surfaces of the heat sink and processor each time the heat sink is removed. Thermal paste is included with all heat sink and processor spare part kits.

To install the heat sink, reverse the above procedure.


How do I remove the processor?

To remove the processor:

1. Prepare the computer for disassembly: Shut down the computer, disconnect all external devices, disconnect the power cord, and remove the battery pack.

2. Remove the keyboard.

3. Remove the fan assembly.

4. Remove the processor heat sink.

5. Use a flat-bladed screwdriver to turn the processor locking screw one-half turn counterclockwise until you hear a click.

6. Lift the processor straight up and remove it.

The gold triangle on the processor should be aligned with the triangle embossed on the processor socket when you install the processor.

To install the processor, reverse the above procedure.


How do I remove the video board heat sink?

To remove the video board heat sink:

1. Prepare the computer for disassembly: Shut down the computer, disconnect all external devices, disconnect the power cord, and remove the battery pack.

2. Remove the keyboard.

3. Remove the fan assembly.

4. Loosen the four Phillips PM2.5×7.0 screws that secure the video board heat sink to the computer.

5. Remove the two Torx8 T8M2.5×4.0 screws that secure the top cover hinge to the computer.

6. Lift the rear edge of the top cover hinge until it rests at an angle.

7. Lift the front edge of the video board heat sink until it clears the top cover hinge, and then slide the video board heat sink forward and remove it.

Due to the adhesive quality of the thermal pad located between the video board heat sink and the video board, it may be necessary to move the heat sink from side to side to detach the video board heat sink.

The thermal pads should be thoroughly cleaned from the surfaces of the video boards and video board heat sink each time the video board heat sink is removed. Thermal paste is included with all video board heat sink and video board spare part kits.

To install the video board heat sink and fan assembly, reverse the above procedure.


How do I remove the video board?

To remove the video board:

1. Prepare the computer for disassembly: Shut down the computer, disconnect all external devices, disconnect the power cord, and remove the battery pack.

2. Remove the fan assembly.

3. Remove the video board heat sink.

4. Use a 5.0-mm hex socket to remove the two HM5.0x9.0 screw locks that secure the video board to the computer.

5. Lift the front edge of the video board until it clears the top cover hinge.

6. Slide the video board forward at an angle and remove it from the socket.

The video board is designed with a notch to prevent incorrect installation.

To install the video board, reverse the above procedure.


How do I remove the display assembly?

To remove the display assembly:

1. Prepare the computer for disassembly: Shut down the computer, disconnect all external devices, disconnect the power cord, and remove the battery pack.

2. Remove the memory/Mini PCI module compartment cover and disconnect the wireless antenna cables from the Mini Card module.

3. Remove the switch cover.

4. Remove the LED board.

5. Remove the keyboard.

6. Close the computer and turn it upside down with the rear panel toward you.

7. Remove the four Torx8 T8M2.5×9.0 screws from the computer bottom that secure the display assembly to the computer.

8. Remove the two Torx8 T8M2.5×9.0 screws from the computer rear panel that secure the display assembly to the computer.

9. Turn the computer display-side up with the front toward you.

10. Open the computer as far as it will open.

11. Disconnect the display cable from the system board.

12. Remove the wireless antenna cables from the Mini Card compartment and the top cover clips.

13. Disconnect the microphone cable from the system board.

14. Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.

15. Remove the two Torx8 T8M2.5×4.0 screws that secure the display assembly to the computer.

16. Lift the display assembly straight up and remove it.

To install the display assembly, reverse the above procedure.


How do I remove the display bezel?

To remove the display bezel:

1. Remove the display assembly.

2. Remove the following display bezel screw covers:

  • Two rounded rubber screw covers

  • Two flat rubber screw covers

  • Two long oblong rubber screw covers

  • Two short oblong rubber screw covers

3. Remove the following display bezel screws:

  • Six Torx8 T8M2.5×7.0 screws that secure the display panel to the display enclosure

  • Two Phillips PM2.0x6.0 screws that secure the display panel to the display enclosure

  • One Torx8 T8M2.5×4.0 screw that secures the ambient light sensor board to the display enclosure

  • One Torx8 T8M2.5×4.0 screw that secures the display inverter to the display enclosure

4. Flex the inside edges of the left and right sides of the display bezel and the inside edges of the top and bottom sides of the display bezel until the bezel disengages from the display assembly.

5. Remove the display bezel.

To reinstall the display bezel, reverse the above procedure.


How do I remove the display panel?

To remove the display panel:

1. Remove the display assembly.

2. Remove the display bezel.

3. Remove the four mylar screw covers.

4. Remove the four Torx8 T8M2.5×4.0 screws that secure the display panel to the display enclosure.

5. Remove the display panel, ambient light sensor board, and display inverter from the display enclosure.

To reinstall the display panel, reverse the above procedure.


How do I remove the display inverter and ambient light sensor board?

To remove the display inverter and ambient light sensor board:

1. Disconnect the ambient light sensor board cable.

2. Disconnect the display panel cable.

3. Disconnect the backlight cable.

4. Remove the ambient light sensor board and display inverter.

To reinstall the display inverter and ambient light sensor board, reverse the above procedure.


How do I remove the display hinges?

To remove the display hinges:

1. Remove the display assembly.

2. Remove the display bezel.

3. Remove the display panel.

4. Remove the display inverter and ambient light sensor board.

5. If it is necessary to replace a display hinges, remove the four Phillips PM2.0x4.0 screws that secure each hinge to the display panel.

6. Remove the display hinges.

To reinstall the display hinges, reverse the above procedure.


How do I remove the display latch actuator?

To remove the display latch actuator:

1. If it is necessary to replace the display latch actuator, remove the actuator from the display enclosure by using a small flat-bladed tool to press out on the tabs on the actuator.

To reinstall the display latch actuator, reverse the above procedure.


How do I remove the display latch arm?

To remove the display latch arm:

1. If it is necessary to replace the display latch arm, slide and hold the arm to the right.

2. Lift the right side of the arm and swing it up and to the left until it rests at an angle.

3. Disengage the display latch arm spring from the tab to which it is attached.

4. Remove the display latch arm and spring.

To reinstall the display latch arm, reverse the above procedure.


How do I remove the wireless antenna transceivers and cables?

To remove the wireless antenna transceivers and cables:

1. If it is necessary to replace the wireless antenna transceivers and cables, release the retention tabs built in to the display enclosure shield that secure the wireless antenna cables to the display enclosure.

2. Detach the wireless antenna transceivers from the display enclosure.

3. Remove the wireless antenna transceivers and cables.

To reinstall the wireless antenna transceivers and cables, reverse the above procedure.


How do I remove the microphone and cable?

To remove the microphone and cable:

1. If it is necessary to replace the microphone and cable, release the retention tabs built in to the display enclosure shield that secure the microphone cable to the display enclosure.

2. Remove the microphone from the clip in the display enclosure.

3. Remove the microphone and cable.

To reassemble and install the display assembly, reverse the above procedure.


How do I remove the top cover?

To remove the top cover:

1. Prepare the computer for disassembly: Shut down the computer, disconnect all external devices, disconnect the power cord, and remove the battery pack.

2. Remove the hard drive.

3. Remove the memory/Mini PCI module compartment cover.

4. Remove the optical drive.

5. Remove the keyboard.

6. Remove the switch cover.

7. Remove the display assembly.

8. Turn the computer upside down with the front toward you.

9. Remove the fourteen Torx8 T8M2.5×9.0 screws that secure the top cover to the computer.

10. Turn the computer right-side up with the front toward you.

11. Remove the two Torx8 T8M2.5×7.0 screws that secure the top cover to the computer.

12. Lift the rear edge of the top cover to disengage it from the base enclosure.

13. Swing the top cover up and forward until the left and right sides of the top cover disengage from the base enclosure.

14. Remove the top cover.

To install the top cover, reverse the above procedure.


How do I remove the speaker?

To remove the speaker:

1. Prepare the computer for disassembly: Shut down the computer, disconnect all external devices, disconnect the power cord, and remove the battery pack.

2. Remove the hard drive.

3. Remove the memory/Mini PCI module compartment cover.

4. Remove the optical drive.

5. Remove the keyboard.

6. Remove the switch cover.

7. Remove the display assembly.

8. Remove the top cover.

9. Disconnect the speaker cable from the system board.

10. Remove the speaker from the base enclosure.

To install the speaker, reverse the above procedure.


How do I remove the system board?

To remove the system board:

1. Prepare the computer for disassembly: Shut down the computer, disconnect all external devices, disconnect the power cord, and remove the battery pack.

2. Remove the hard drive.

3. Remove the Bluetooth module.

4. Remove the optical drive.

5. Remove the keyboard.

6. Remove the switch cover.

7. Remove the LED board.

8. Remove the display assembly.

9. Remove the top cover.

10. Remove the speaker.

11. Remove the fan assembly.

12. Remove the heat sink.

13. Disconnect the network cable from the system board.

14. Disconnect the modem cable from the system board.

15. Disconnect the Bluetooth module cable from the system board.

16. Disconnect the USB/audio board cable from the system board.

17. Remove the Torx8 T8M2.5×7.0 screw that secures the system board to the base enclosure.

18. Use the optical drive connector to lift the right side of the system board until it rests at an angle.

19. Slide the system board to the right at an angle until it clears the base enclosure.

20. If it is necessary to replace the modem connector and cable, remove the connector from the clip in the base enclosure and remove the cable from the routing channel in the base enclosure.

21. If it is necessary to replace the network connector and cable, remove the connector from the clip in the base enclosure and remove the cable from the routing channel in the base enclosure.

22. If it is necessary to replace the Bluetooth module cable, remove the cable from the clips in the base enclosure and remove the cable from the routing channel in the base enclosure.

When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board:

  • Memory modules

  • Mini Card card

  • RTC battery

  • Modem board

  • Processor

  • PC Card/smart card assembly

To install the system board, reverse the above procedures.


How do I remove the USB/Audio board?

Full-featured models are equipped with a USB/audio board. Defeatured models are equipped with an audio board. The removal procedures are identical for both boards.

To remove the USB/Audio board:

1. Prepare the computer for disassembly: Shut down the computer, disconnect all external devices, disconnect the power cord, and remove the battery pack.

2. Remove the hard drive.

3. Remove the Bluetooth module.

4. Remove the optical drive.

5. Remove the keyboard.

6. Remove the switch cover.

7. Remove the LED board.

8. Remove the display assembly.

9. Remove the top cover.

10. Remove the speaker.

11. Remove the fan assembly.

12. Remove the heat sink.

13. Remove the system board.

14. Remove the USB cable and audio cable from the clips in the base enclosure.

15. Release the clip that secures the USB/audio board to the base enclosure.

16. Remove the USB/audio board from the base enclosure.

17. If it is necessary to replace the USB/audio board cable, disconnect the cable from the board.

To install the USB/audio board, reverse the above procedure.


How do I remove the PC Card/Smart Card Assembly?

To remove the PC Card/Smart Card Assembly:

1. Prepare the computer for disassembly: Shut down the computer, disconnect all external devices, disconnect the power cord, and remove the battery pack.

2. Remove the hard drive.

3. Remove the Bluetooth module.

4. Remove the optical drive.

5. Remove the keyboard.

6. Remove the switch cover.

7. Remove the LED board.

8. Remove the display assembly.

9. Remove the top cover.

10. Remove the speaker.

11. Remove the fan assembly.

12. Remove the heat sink.

13. Remove the system board.

14. Turn the system board upside down with the PC Card eject button facing away from you.

15. Remove the four Phillips PM2.0x4.0 screws that secure the PC Card/smart card assembly to the system board.

16. Turn the system board top-side up with the PC Card eject button facing away from you.

17. Remove the PC Card/smart card assembly from the system board.

To install the PC Card/smart card assembly, reverse the above procedure.


What are the dimensions and weight of the computer?

Dimensions Metric U.S.
Height (front to back) 3.3 to 3.8 cm 1.3 to 1.5 in
Width 39.4 cm 15.5 in
Depth 27.4 cm 10.8 in
Weight
HP Compaq nw9440 with 17.0-inch display, optical drive, and 8-cell battery pack 3.40 kg 7.5 lbs
HP Compaq nx9420 with 17.0-inch display, optical drive, and 8-cell battery pack 3.36 kg 7.4 lbs

What are the input power specifications for the computer?

Input Power
Operating voltage 18.5 V dc – 19.0 V dc
Operating current 4.74 A or 6.5 A

What are the operating and nonoperating temperature ranges for the computer?

Temperature
Operating (not writing to optical disc) 0°C to 35°C 32°F to 95°F
Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F
Nonoperating -20°C to 60°C -4°F to 140°F

Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.


What are the relative humidity specifications for the computer?

Relative humidity (noncondensing)
Operating 10% to 90% 10% to 90%
Nonoperating 5% to 95% 5% to 95%

What are the maximum altitude specifications for the computer?

Maximum altitude (unpressurized)
Operating (14.7 to 10.1 psia) -15 m to 3,048 m -50 ft to 10,000 ft
Nonoperating (14.7 to 4.4 psia) -15 m to 12,192 m -50 ft to 40,000 ft

What are the shock specifications for the computer?

Shock
Operating 125 g, 2 ms, half-sine
Nonoperating 200 g, 2 ms, half-sine

What are the random vibration specifications for the computer?

Random Vibration
Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate
Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate

What are the specifications for the 17.0-inch, WUXGA+WVA display?

Dimensions Metric U.S.
Height 24.4 cm 9.6 in
Width 38.1 cm 15.0 in
Diagonal 43.2 cm 17.0 in
Number of colors Up to 16.8 million
Contrast ratio 200:1
Brightness 180 nits typical
Pixel resolution
Pitch 0.172 x 0.172 mm
Format 1920 x 1200
Configuration RGB vertical stripe
Backlight CCFT
Character display 80 x 25
Total power consumption 6.0 W
Viewing angle +/-65° horizontal, +/-50° vertical typical

What are the specifications for the 17.0-inch, WSXGA+WVA display?

Dimensions Metric U.S.
Height 24.4 cm 9.6 in
Width 38.1 cm 15.0 in
Diagonal 43.2 cm 17.0 in
Number of colors Up to 16.8 million
Contrast ratio 200:1
Brightness 180 nits typical
Pixel resolution
Pitch 0.197 x 0.197 mm
Format 1680 x 1050
Configuration RGB vertical stripe
Backlight CCFT
Character display 80 x 25
Total power consumption 7.0 W
Viewing angle +/-60° horizontal, +40/-50° vertical typical

What are the specifications for the 17.0-inch, WXGA+WVA display?

Dimensions Metric U.S.
Height 24.4 cm 9.6 in
Width 38.1 cm 15.0 in
Diagonal 43.2 cm 17.0 in
Number of colors Up to 16.8 million
Contrast ratio 200:1
Brightness 180 nits typical
Pixel resolution
Pitch 0.259 x 0.259 mm
Format 1440 x 900
Configuration RGB vertical stripe
Backlight CCFT
Character display 80 x 25
Total power consumption 6.5 W
Viewing angle +/-45° horizontal, +15/-35° vertical typical

What are the specifications for the hard drives?

1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.

Actual drive specifications may differ slightly.

100-GB* 80-GB* 60-GB*
Dimensions
Height 9.5 mm 9.5 mm 9.5 mm
Width 70 mm 70 mm 70 mm
Weight 99 g 99 g 99 g
Interface type SATA SATA SATA
Transfer rate
Synchronous (maximum) 100 MB/sec 100 MB/sec 100 MB/sec
Security ATA security ATA security ATA security
Seek times (typical read, including setting)
Single track 3 ms 3 ms 3 ms
Average 13 ms 13 ms 13 ms
Maximum 24 ms 24 ms
Logical blocks 195,363,650 156,301,488 117,210,240
Disc rotational speed 7200 and 5400 rpm 7200 and 5400 rpm 5400 rpm
Operating temperature 5°C to 55°C (41°F to 131°F)

Certain restrictions and exclusions apply. Consult Customer Care for details.


What are the specifications for the primary 8-cell, Li-Ion battery pack?

Dimensions
Height 2.00 cm 0.79 in
Width 26.80 cm 3.70 in
Depth 5.30 cm 5.28 in
Weight 0.34 kg 0.75 lb
Energy
Voltage 14.4 V
Amp-hour capacity 4.8 Ah
Watt-hour capacity 69 Wh
Temperature
Operating 5°C to 45°C 41°F to 113°F
Nonoperating 0°C to 60°C 32°F to 140°F

What are the specifications for the DVD-RW and CD-RW Combo Drive?

Applicable disc Read: Write:
DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and 2), CD-I ready (Mode 2, Form 1 and 2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge CD-R and CD-RW, DVD-R and DVD-RW
Center hole diameter 1.5 cm (0.59 in)
Disc diameter
Standard disc 12 cm (4.72 in)
Mini disc 8 cm (3.15 in)
Disc thickness 1.2 mm (0.047 in)
Track pitch 0.74 µm
Access time CD DVD
Random < 175 ms < 230 ms
Full stroke < 285 ms < 335 ms
Audio output level Audio-out, 0.7 Vrms
Cache buffer 2 MB
Data transfer rate
CD-R (16X) 2,400 KB/s (150 KB/s at 1X CD rate)
CD-RW (8X) 1,200 KB/s (150 KB/s at 1X CD rate)
CD-ROM (24X) 3,600 KB/s (150 KB/s at 1X CD rate)
DVD (8X) 10,800 KB/s (1,352 KB/s at 1X DVD rate)
DVD-R (4X) 5,400 KB/s (1,352 KB/s at 1X DVD rate)
DVD-RW (2X) 2,700 KB/s (1,352 KB/s at 1X DVD rate)
Multiword DMA mode 2 16.6 MB/s
Startup time < 15 seconds
Stop time < 6 seconds

What are the specifications for the DVD/CD-RW Combo Drive?

Applicable disc Read: Write:
DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and 2), CD-I ready (Mode 2, Form 1 and 2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge CD-R and CD-RW
Center hole diameter 1.5 cm (0.59 in)
Disc diameter
Standard disc 12 cm (4.72 in)
Mini disc 8 cm (3.15 in)
Disc thickness 1.2 mm (0.047 in)
Track pitch 0.74 µm
Access time CD media DVD media
Random < 110 ms < 130 ms
Full stroke < 210 ms < 225 ms
Audio output level Line-out, 0.7 Vrms
Cache buffer 2 MB
Data transfer rate
CD-R (24X) 3,600 KB/s (150 KB/s at 1X CD rate)
CD-RW (10X) 1,500 KB/s (150 KB/s at 1X CD rate)
CD-ROM (24X) 3,600 KB/s (150 KB/s at 1X CD rate)
DVD (8X) 10,800 KB/s (1,352 KB/s at 1X DVD rate)
Multiword DMA mode 2 16.6 MB/s
Startup time < 15 seconds
Stop time < 6 seconds

What are the System DMA specifications?

PC Card controller can use DMA 1, 2, or 5.

Hardware DMA System Function
DMA0 Not applicable
DMA1* Not applicable
DMA2* Not applicable
DMA3 Not applicable
DMA4 Direct memory access controller
DMA5* Available for PC Card
DMA6 Not assigned
DMA7 Not assigned

What are the System Interrupts specifications?

Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.

PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.

Hardware IRQ System Function
IRQ0 System timer
IRQ1 Standard 101-/102-Key or Microsoft Natural Keyboard
IRQ2 Cascaded
IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller-24CD
IRQ4 COM1
IRQ5* Conexant AC-Link Audio
Intel 82801DB/DBM SMBus Controller-24C3
Data Fax Modem with SmartCP
IRQ6 Diskette drive
IRQ7* Parallel port
IRQ8 System CMOS/real-time clock
IRQ9* Microsoft ACPI-compliant system
IRQ10* Intel USB UHCI controller-24C2
Intel 82852/82855 GM/GME Graphic Controller
Realtek RTL8139 Family PCI fast Ethernet Controller
IRQ11 Intel USB EHCI controller-24CD
Intel USB UHCI controller-24C4
Intel USB UHCI controller-24C7
Intel Pro/Wireless 2200BG
TI OHCI 1394 host controller
TI PCI1410 CardBus controller
IRQ12 Synaptics PS/2 TouchPad
IRQ13 Numeric data processor
IRQ14 Primary IDE channel
IRQ15 Secondary IDE channel

What are the System I/O Addresses?

I/O Address (hex) System Function (shipping configuration)
000 – 00F DMA controller no. 1
010 – 01F Unused
020 – 021 Interrupt controller no. 1
022 – 024 Opti chipset configuration registers
025 – 03F Unused
02E – 02F 87334 “Super I/O” configuration for CPU
040 – 05F Counter/timer registers
044 – 05F Unused
060 Keyboard controller
061 Port B
062 – 063 Unused
064 Keyboard controller
065 – 06F Unused
070 – 071 NMI enable/RTC
072 – 07F Unused
080 – 08F DMA page registers
090 – 091 Unused
092 Port A
093 – 09F Unused
0A0 – 0A1 Interrupt controller no. 2
0A2 – 0BF Unused
0C0 – 0DF DMA controller no. 2
0E0 – 0EF Unused
0F0 – 0F1 Coprocessor busy clear/reset
0F2 – 0FF Unused
100 – 16F Unused
170 – 177 Secondary fixed disk controller
178 – 1EF Unused
1F0 – 1F7 Primary fixed disk controller
1F8 – 200 Unused
201 JoyStick (decoded in ESS1688)
202 – 21F Unused
220 – 22F Entertainment audio
230 – 26D Unused
26E – 26 Unused
278 – 27F Unused
280 – 2AB Unused
2A0 – 2A7 Unused
2A8 – 2E7 Unused
2E8 – 2EF Reserved serial port
2F0 – 2F7 Unused
2F8 – 2FF Infrared port
300 – 31F Unused
320 – 36F Unused
370 – 377 Secondary diskette drive controller
378 – 37F Parallel port (LPT1/default)
380 – 387 Unused
388 – 38B FM synthesizer-OPL3
38C – 3AF Unused
3B0 – 3BB VGA
3BC – 3BF Reserved (parallel port/no EPP support)
3C0 – 3DF VGA
3E0 – 3E1 PC Card controller in CPU
3E2 – 3E3 Unused
3E8 – 3EF Internal modem
3F0 – 3F7 “A” diskette controller
3F8 – 3FF Serial port (COM1/default)
CF8 – CFB PCI configuration index register (PCIDIVO-1)
CFC – CFF PCI configuration data register (PCIDIVO-1)

What are the System Memory Map specifications?

Size Memory Address System Function
640 KB 00000000-0009FFFF Base memory
128 KB 000A0000-000BFFFF Video memory
48 KB 000C0000-000CBFFF Video BIOS
160 KB 000C8000-000E7FFF Unused
64 KB 000E8000-000FFFFF System BIOS
15 MB 00100000-00FFFFFF Extended memory
58 MB 01000000-047FFFFF Super extended memory
58 MB 04800000-07FFFFFF Unused
2 MB 08000000-080FFFFF Video memory (direct access)
4 GB 08200000-FFFEFFFF Unused
64 KB FFFF0000-FFFFFFFF System BIOS

What types of screws are used in the computer and their specifications?

All screws and screw locks used in this computer are available in the Screw Kit, spare part number 409945-001, and the Display Screw Kit, spare part number 409940-001.

Phillips PM3.0x3.0 Screw
Color Qty. Length Thread Head Width
Black 4 3.0 mm 3.0 mm 5.0 mm

Where used:

4 screws that secure the hard drive to the hard drive frame.

Phillips PM2.5×17.0 Screw
Color Qty. Length Thread Head Width
Black 2 17.0 mm 2.5 mm 5.0 mm

Where used:

2 screws that secure the hard drive cover to the hard drive (screws are captured on the cover by C clips).

Phillips PM2.5×13.0 Spring-Loaded Screw
Color Qty. Length Thread Head Width
Silver 1 13.0 mm 2.5 mm 6.0 mm

Where used:

One screw that secures the hard drive to the computer (screw is captured on the cover by C clip).

Phillips PM2.5×4.0 Screw
Color Qty. Length Thread Head Width
Black 3 4.0 mm 2.5 mm 5.0 mm

Where used:

3 screws that secure the memory/Mini Card module compartment cover to the computer (screws are captured on the hard drive frame by C clips).

Phillips PM2.0x4.0 Screw
Color Qty. Length Thread Head Width
Silver 18 4.0 mm 2.0 mm 4.5 mm

Where used:

2 screws that secure the Mini Card WLAN module to the computer.

2 screws that secure the optical drive bracket to the optical drive.

2 screws that secure the modem module to the computer.

8 screws that secure the display hinge to the display panel.

4 screws that secure the PC Card/smart card assembly to the system board.

Torx8 T8M2.5×9.0 Screw
Color Qty. Length Thread Head Width
Black 26 9.0 mm 2.5 mm 5.0 mm

Where used:

One screw that secures the optical drive to the computer.

Four screws that secure the keyboard to the computer.

One screw that secures the TouchPad to the computer.

6 screws that secure the display assembly to the computer.

14 screws that secure the top cover to the computer.

Torx8 T8M2.5×4.0 Screw
Color Qty. Length Thread Head Width
Black 20 4.0 mm 2.5 mm 5.0 mm

Where used:

4 screws that secure the switch cover to the computer.

4 screws that secure the LED board to the computer.

2 screws that secure the video board heat sink to the computer.

2 screws that secure the display assembly to the computer.

4 screws that secure the display panel to the display enclosure.

2 screws that secure the display panel to the display enclosure.

One screw that secures the ambient light sensor board to the display enclosure.

One screw that secures the inverter board to the display enclosure.

Torx8 T8M2.5×19.0 Screw
Color Qty. Length Thread Head Width
Black 1 19.0 mm 2.5 mm 5.0 mm

Where used:

One screw that secures the LED board to the computer.

Torx8 T8M2.5×7.0 Screw
Color Qty. Length Thread Head Width
Black 11 7.0 mm 2.5 mm 5.0 mm

Where used:

2 screws that secure the fan assembly to the computer.

6 screws that secure the display bezel to the display assembly.

2 screws that secure the top cover to the computer.

One screw that secures the system board to the base enclosure.

Phillips PM2.5×7.0 Screw
Color Qty. Length Thread Head Width
Silver 10 7.0 mm 2.5 mm 5.0 mm

Where used:

4 screws that the processor heat sink to the computer (screws are secured to the heat sink by C clips).

4 screws that secure the video board heat sink to the computer (screws are secured to the heat sink by C clips).

2 screws that secure the display panel to the display enclosure.

Hex Socket HM5.0x9.0 Screw Locks
Color Qty. Length Thread Head Width
Silver 2 9.0 mm 5.0 mm 5.0 mm

Where used:

2 screw locks that secure the video board to the computer.

Phillips PM2.0x6.0 Screws
Color Qty. Length Thread Head Width
Silver 2 6.0 mm 2.0 mm 4.5 mm

Where used:

2 screws that secure the display bezel to the display enclosure.


How does HP Backup and Recovery Manager help with system backup and recovery?

HP Backup and Recovery Manager provides several ways to back up the system and to recover optimal system functionality. You can copy HP installed drivers, utilities, and applications to a CD or DVD using HP Backup and Recovery Manager.

Formatted DVD+/-RW discs and DVD+/-RW double-layer discs are not compatible with HP Backup and Recovery Manager.

The computer must be connected to external power before you perform backup and recovery procedures.


How do I safeguard my data?

To safeguard your documents, store personal files in the My Documents folder and periodically create a backup copy of the folder.


How do I back up specific files or folders?

You can back up specific files or folders to the hard drive, to an optional external hard drive, or to discs. This process will take several minutes, depending on the file size and the speed of the computer.

To back up specific files or folders:

1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager.

2. Click Next.

3. Click Back up to protect system settings and important data files, and then click Next.

4. Click Back up individual files and folders, and then click Next.

The Backup Wizard opens.

5. Click Next.

6. Click Backup selected files from most common locations (Recommended).

– or –

Click Advanced Backup (Experienced users) to access advanced filtering techniques.

7. Click Next.

8. Follow the on-screen instructions.


How do I back up the entire hard drive?

When you perform a complete backup of the hard drive, you are saving the full factory image, including the Windows operating system, software applications, and all personal files and folders. A copy of the entire hard drive image can be stored on another hard drive, on a network drive, or on recovery discs that you create. This process may take over an hour, depending on your computer speed and the amount of data being stored.

To back up your entire hard drive:

1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager.

2. Click Next.

3. Click Back up to protect system settings and important data files, and then click Next.

4. Click Back up entire hard drive, and then click Next.

The “Back up entire hard disk” page opens.

5. Click Next.

6. Select the location for the backup files, and then click Next.

7. Select the Protect data access with password check box, and type your password in the Password and Confirm boxes.

This step is optional. If you do not want to password-protect your data access, clear the Protect data access with password check box.

8. Click Next.

9. Follow the on-screen instructions.


How do I back up modifications made to the system?

When you back up modifications since your last backup, you are creating system recovery points. This allows you to save a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.

The first system recovery point, a snapshot of the entire image, is automatically created the first time you perform a backup. Subsequent recovery points make a copy of changes made after that time.

HP recommends that you create recovery points:

  • Before you add or extensively modify software or hardware.

  • Periodically, whenever the system is performing optimally.

Recovering to an earlier recovery point does not affect data files or e-mails created since that recovery point.

After you create a recovery point, you are prompted to schedule subsequent recovery points. You can schedule recovery points for a specific time or event in your system.

To create and schedule a system recovery point:

1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager.

2. Click Next.

3. Click Back up to protect system settings and important data files, and then click Next.

4. Click Create or manage Recovery Points, and then click Next.

The “Recovery Point Manager” page opens.

5. Follow the on-screen instructions.


How do I schedule backups?

To schedule backups:

1. Select Start > All Programs > HP Backup & Recovery > HP Backup Scheduler.

The “Backup Scheduler” page opens.

2. Click Next.

3. Schedule system recovery points at specific intervals (now, daily, weekly, or monthly) or at specific events, such as at system start or when you dock to an optional docking station (select computer models only), by clicking one of the available options. Click Next to further define the settings.

A summary of your system recovery point settings is displayed.

4. Follow the on-screen instructions.


How do I create recovery discs?

After setting up the computer for the first time, you can create a set of recovery discs of the full factory image, using Recovery Media Creator in the HP Backup and Recovery Manager. The recovery discs are used to start up (boot) the computer and recover the operating system and software to factory settings in case of system failure or instability.

To create recovery discs:

  • Obtain high-quality CD-R, DVD-R, or DVD+R media, purchased separately.

  • Formatted DVD+/-RW discs and DVD+/-RW double-layer discs are not compatible with HP Backup and Recovery Manager.

  • Number each disc before inserting it into the optical drive of the computer.

  • If necessary, you can cancel Recovery Media Creator before you have finished creating the recovery discs. The next time you open Recovery Media Creator, you will be prompted to continue the disc creation process where you left off.

To create a set of recovery discs:

1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager.

2. Click Next.

3. Click Create factory software recovery CDs or DVDs to recover the system (Highly recommended), and then click Next.

The “Recovery Media Creator” page opens.

4. Click Next.

5. Click Write to CD/DVD, and then click Next.

6. Follow the on-screen instructions.

After you create the recovery discs, you can increase the amount of available space on the hard drive by deleting the recovery partition. However, doing this is not recommended. If you delete this partition, you will lose any information that is on the partition.

Only one set of recovery discs can be created for this computer.


How do I perform a recovery from the recovery discs?

To perform a recovery from the recovery discs:

1. Back up all personal files.

2. Insert the first recovery disc into the optical drive and restart the computer.

3. Follow the on-screen instructions.


How do I perform a recovery from the hard drive?

There are 2 ways to initiate a recovery from the hard drive: from within Windows or from the recovery partition.

To initiate a recovery in Windows:

1. Back up all personal files.

2. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager.

3. Click Next.

4. Click Recover important files or the entire system, and then click Next.

5. Click a recovery option, and then click Next.

If you choose to recover the system, the computer restarts and recovery begins.

6. Follow the on-screen instructions.

To initiate a recovery from the hard drive recovery partition:

1. Back up all personal files.

2. Restart the computer, and then press f11 before the Windows operating system loads.

3. Click a recovery option, and then click Next.

4. Follow the on-screen instructions.


What are the precautions for display component recycling?

The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

The procedures in this appendix can result in damage to display components. The only components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight. Careful handling should be exercised when removing these components.

This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life.


How do I disassemble the display assembly for recycling?

Disassembly procedures differ from one display assembly to another. The procedures provided here are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.

Perform the following steps to disassemble the display assembly:

1. Remove all screw covers and screws that secure the display bezel to the display assembly.

2. Lift up and out on the left and right inside edges and the top and bottom inside edges of the display bezel until the bezel disengages from the display assembly.

3. Remove the display bezel.

4. Disconnect all display panel cables from the display inverter and remove the inverter.

5. Remove all screws that secure the display panel assembly to the display enclosure.

6. Remove the display panel assembly from the display enclosure.

7. Turn the display panel assembly upside down.

8. Remove all screws that secure the display panel frame to the display panel.

9. Use a sharp-edged tool to cut the tape that secures the sides of the display panel to the display panel frame.

10. Remove the display panel frame from the display panel.

11. Remove the screws that secure the backlight cover to the display panel.

12. Lift the top edge of the backlight cover and swing it forward.

13. Remove the backlight cover.

14. Turn the display panel right-side up.

15. Remove the backlight cables from the clip in the display panel.

16. Turn the display panel upside down.

17. Remove the backlight frame from the display panel.

18. Slide the backlight out of the backlight frame.

19. Disconnect the display cable from the LCD panel.

20. Remove the screws that secure the LCD panel to the display rear panel.

21. Release the LCD panel from the display rear panel.

22. Release the tape that secures the LCD panel to the display rear panel.

23. Remove the LCD panel.

24. Recycle the LCD panel and backlight.


What are the pin assignments for the Audio-Out (Headphone) connector?

Pin Signal Pin Signal
1 Audio out, left channel 3 Ground
2 Audio out, right channel

What are the pin assignments for the Audio-In (Microphone) connector?

Pin Signal Pin Signal
1 Audio signal in 3 Ground
2 Audio signal in

What are the pin assignments for the Universal Serial Bus (USB) connector?

Pin Signal Pin Signal
1 +5 VDC 3 Data +
2 Data – 4 Ground

What are the pin assignments for the S-Video-Out connector?

Pin Signal Pin Signal
1 S-VHS color (C) signal 5 TV-CD
2 Composite video signal 6 S-VHS intensity ground
3 S-VHS intensity (Y) signal 7 Composite video ground
4 S-VHS color ground

What are the pin assignments for the External Monitor connector?

Pin Signal Pin Signal
1 Red analog 9 +5 VDC
2 Green analog 10 Ground
3 Blue analog 11 Monitor detect
4 Not connected 12 DDC 2B data
5 Ground 13 Horizontal sync
6 Ground analog 14 Vertical sync
7 Ground analog 15 DDC 2B clock
8 Ground analog

What are the pin assignments for the RJ-11 (Modem) connector?

Pin Signal Pin Signal
1 Unused 4 Unused
2 Tip 5 Unused
3 Ring 6 Unused

What are the pin assignments for the RJ-45 (Network) connector?

Pin Signal Pin Signal
1 Transmit + 5 Unused
2 Transmit – 6 Receive –
3 Receive + 7 Unused
4 Unused 8 Unused

What are the general requirements for a 3-conductor power cord set?

The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC.

The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased.

Power cord sets for use in other countries must meet the requirements of the country where the computer is used.

The requirements listed below are applicable to all countries.

  • The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft).

  • All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.

  • The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by each country’s power system.

  • The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.


What are the country-specific requirements for a 3-conductor power cord set?

Country/Region Accredited Agency Applicable Note Number
Australia EANSW 1
Austria OVE 1
Belgium CEBC 1
Canada CSA 2
Denmark DEMKO 1
Finland FIMKO 1
France UTE 1
Germany VDE 1
Italy IMQ 1
Japan METI 3
Korea EK 4
The Netherlands KE A 1
Norway NEMKO 1
People’s Republic of China CCC 5
Sweden SEMKO 1
Switzerland SEV 1
Taiwan BSMI 4
United Kingdom BSI 1
United States UL 2

NOTES:

1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.

4. The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

5. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.


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