HP COMPAQ NW9440 (01) PDF MANUAL

The HP Compaq nw9440/nx9420 Notebook PC offers advanced modularity, Intel Core Duo processors, and extensive multimedia support. Key features include:

• The following processors, varying by computer model:

  • Intel Core Duo T2600 (2.17-GHz)

  • Intel Core Duo T2500 (2.00-GHz)

  • Intel Core Duo T2400 (1.83-GHz)

  • Intel Core Duo T2300 (1.66-GHz)

• The following displays are available, varying by computer model:

  • 17.0-inch, WUXGA+WVA, TFT (1920 x 1200) with over 16.8 million colors with AntiGlare

  • 17.0-inch, WSXGA+WVA, TFT (1680 x 1050) with over 16.8 million colors with AntiGlare

  • 17.0-inch, WXGA+WVA, TFT (1440 x 900) with over 16.8 million colors with AntiGlare

  • 17.0-inch, WSXGA+WVA, TFT (1680 x 1050) with over 16.8 million colors with BrightView

• 100-, 80-, and 60-GB high-capacity hard drive, varying by computer model

• 256-MB DDR2 synchronous DRAM (SDRAM) at 533 MHz and 667 MHz, expandable to 4.0 GB

• Microsoft Windows XP Professional

• Full-size Windows keyboard with numeric keypad

• TouchPad and pointing stick pointing devices, including a dedicated vertical scroll region (select models only)

• Integrated 10 Base-T/100 Base-TX Ethernet local area network (LAN) network interface card (NIC) with RJ-45 jack

• Integrated high-speed 56K modem with RJ-11 jack

• Integrated wireless support for Mini Card IEEE 802.11a/b/g or 802.11b/g Wireless LAN (WLAN) device

• Support for one Type I or Type II PC Card slot, with support for both 32-bit (CardBus) and 16-bit PC Cards, varying by computer model

• External 120- and 90-watt AC adapters with 3-wire power cord, varying by computer model

• 8-cell Li-Ion battery pack

• Stereo speakers

• Volume up, volume mute, and volume down buttons

• Support for the following optical drives:

  • DVD±RW and CD-RW Combo Drive

  • DVD/CD-RW Combo Drive

  • DVD-ROM drive

• Connectors:

  • Audio-out (headphone)

  • Audio-in (microphone)

  • Four Universal Serial Bus (USB) v. 2.0

  • SmartPower

  • External monitor

  • RJ-11 (modem)

  • RJ-45 (network)

  • IEEE 1394

  • Accessory battery

  • Digital Media Slot

  • Parallel port

  • S-Video-out

  • Docking connector

To clear an unknown password and CMOS settings, follow these steps:

1. Prepare the computer for disassembly.

2. Remove the real-time clock (RTC) battery.

3. Wait approximately 5 minutes.

4. Replace the RTC battery and reassemble the computer.

5. Connect AC power to the computer. Do not reinsert any battery packs at this time.

6. Turn on the computer.

All passwords and all CMOS settings will be cleared.

The computer comes with power management features that extend battery operating time and conserve power. It supports the following power management features:

• Standby

• Hibernation

• Setting customization by the user

• Hotkeys for setting the level of performance

• Battery calibration

• Lid switch standby/resume

• Power button

• Advanced Configuration and Power Management (ACPM) compliance

The external components on the front of the computer and their functions are:

The external components on the right side of the computer and their functions are:

The external components on the left side of the computer and their functions are:

The external components on the rear panel of the computer and their functions are:

The standard keyboard components of the computer and their functions are:

The top components of the computer and their functions are:

The computer pointing device components and their functions are:

The external components on the bottom of the computer and their functions are:

The system board provides the following device connections:

• Audio

• Display

• Hard drive

• Intel Core Duo processors

• Keyboard and TouchPad

• Memory modules

• Mini Card module

• PC Card

CAUTION: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left and right sides of the computer.

The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to be turned on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software applications. Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load.

Pointing devices are not supported in Computer Setup. You must use the keyboard to navigate and make selections.

An external keyboard connected by USB can be used with Computer Setup only if USB legacy support is enabled.

The information and settings in Computer Setup are accessed from the File, Security, Diagnostics, and System Configuration menus.

To open Computer Setup:

1. Turn on or restart the computer, and then press f10 while the “F10 = ROM Based Setup” message is displayed in the lower-left corner of the screen.

In Computer Setup, the following shortcuts are available:

• To change the language, press f2.

• To view navigation information, press f1.

• To close open dialog boxes and return to the main Computer Setup screen esc.

2. Select the Files, Security, Diagnostics, or System Configuration menu.

3. To exit Computer Setup, choose one of the following methods:

• To exit Computer Setup without saving your preferences, use the arrow keys to select File > Ignore Changes and Exit. Then follow the instructions on the screen.

• To save your preferences and exit Computer Setup, use the arrow keys to select File > Save Changes and Exit. Then follow the instructions on the screen.

Your preferences go into effect with the computer restarts.

To return all settings in Computer Setup to the values that were set at the factory:

1. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the “F10 = ROM Based Setup” message is displayed in the lower-left corner of the screen.

In Computer Setup, the following shortcuts are available:

• To change the language, press f2.

• To view navigation information, press f1.

• To close open dialog boxes and return to the main Computer Setup screen esc.

2. Use the arrow keys to select File > Restore defaults, and then press enter.

3. When the confirmation dialog box opens, press f10.

4. Select the Restore defaults check box, and then press enter.

5. To confirm the restoration, press f10.

6. To save your preferences and exit Computer Setup, use the arrow keys to select File > Save Changes and Exit. Then follow the instructions on the screen.

Your preferences go into effect when the computer restarts.

Your password and security settings are not changed when you restore the factory default settings.

The File Menu in Computer Setup provides the following options:

The Security Menu in Computer Setup provides the following options:

The Diagnostics Menu in Computer Setup provides the following options:

The System Configuration Menu in Computer Setup provides the following options:

The following troubleshooting flowcharts are available to help diagnose and resolve computer problems:

• Flowchart 2.1-Initial Troubleshooting

• Flowchart 2.2-No Power, Part 1

• Flowchart 2.3-No Power, Part 2

• Flowchart 2.4-No Power, Part 3

• Flowchart 2.5-No Power, Part 4

• Flowchart 2.6-No Video, Part 1

• Flowchart 2.7-No Video, Part 2

• Flowchart 2.8-Nonfunctioning Docking Device (if applicable)

• Flowchart 2.9-No Operating System (OS) Loading

• Flowchart 2.10-No OS Loading, Hard Drive, Part 1

• Flowchart 2.11-No OS Loading, Hard Drive, Part 2

• Flowchart 2.12-No OS Loading, Hard Drive, Part 3

• Flowchart 2.13-No OS Loading, Diskette Drive

• Flowchart 2.14-No OS Loading, Optical Drive

• Flowchart 2.15-No Audio, Part 1

• Flowchart 2.16-No Audio, Part 2

• Flowchart 2.17-Nonfunctioning Device

• Flowchart 2.18-Nonfunctioning Keyboard

• Flowchart 2.19-Nonfunctioning Pointing Device

• Flowchart 2.20-No Network/Modem Connection

The following tools are needed to complete removal and replacement procedures:

• Magnetic screwdriver

• Phillips P0 and P1 screwdrivers

• Torx8 screwdriver

• 5.0-mm socket for video board screw locks

• Flat-bladed screwdriver

• Tool kit-includes connector removal tool, loopback plugs, and case utility tool

When servicing the computer, keep the following considerations in mind:

• As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

Plastic Parts:

Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and Connectors:

CAUTION: When servicing the computer, ensure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions:

• Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system.

• Before removing a diskette drive or optical drive, ensure that a diskette or disc is not in the drive and ensure that the optical drive tray is closed.

• Before handling a drive, ensure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

• Handle drives on surfaces covered with at least one inch of shock-proof foam.

• Avoid dropping drives from any height onto any surface.

• After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

• Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

• Avoid exposing a drive to temperature extremes or liquids.

• If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE: Handle With Care.”

Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.

A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Often the spark is neither felt nor heard, but damage occurs.

An electronic device exposed to electrostatic discharge might not be affected at all and can work perfectly throughout a normal cycle. Or the device might function normally for a while, then degrade in the internal layers, reducing its life expectancy.

The following table shows how humidity affects the electrostatic voltage levels generated by different activities:

A product can be degraded by as little as 700 V.

The following table lists the shielding protection provided by antistatic bags and floor mats:

Use the following grounding precautions when packaging and transporting equipment:

• To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.

• Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.

• Keep electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations.

• Place items on a grounded surface before removing items from their containers.

• Always be properly grounded when touching a sensitive component or assembly.

• Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam.

• Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Use the following grounding precautions at workstations:

• Cover the workstation with approved static-shielding material.

• Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

• Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

• When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.

• Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

• Handle electrostatic-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

• Avoid contact with pins, leads, or circuitry.

• Turn off power and input signals before inserting or removing connectors or test equipment.

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

• When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm +/-10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

• When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

Other grounding equipment recommended for use in preventing electrostatic damage includes:

• Antistatic tape.

• Antistatic smocks, aprons, and sleeve protectors.

• Conductive bins and other assembly or soldering aids.

• Nonconductive foam.

• Conductive tabletop workstations with ground cords of one megohm resistance.

• Static-dissipative tables or floor mats with hard ties to the ground.

• Field service kits.

• Static awareness labels.

• Material-handling packages.

• Nonconductive plastic bags, tubes, or boxes.

• Metal tote boxes.

• Electrostatic voltage levels and protective materials.

When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.

The following chart outlines the disassembly sequence for various computer components and the number of screws removed for each procedure:

Before beginning any removal or installation procedures:

1. Shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power cord.

4. Remove the battery pack by following these steps:

a. Turn the computer upside down with the rear panel toward you.

b. Slide and hold the battery pack locking latch to the right. (The battery pack disengages from the computer.)

c. Slide the battery pack release latch to the right.

d. Slide the battery pack straight back and remove it.

To install the battery pack, reverse the above procedure.

The spare part number for the 8-cell, 4.8-Ah battery pack is 398682-001.

The spare part numbers for hard drives are:

To remove the hard drive:

1. Prepare the computer for disassembly.

2. Position the computer with the front toward you.

3. Loosen the two Phillips PM2.5×17.0 screws that secure the hard drive cover to the computer.

4. Lift the right side of the hard drive cover and swing it to the left.

5. Remove the hard drive cover.

The hard drive cover is included in the Plastics Kit, spare part number 409944-001.

6. Loosen the Phillips PM2.5×13.0 spring-loaded hard drive retention screw.

7. Grasp the mylar tab on the hard drive and slide the hard drive to the left to disconnect it from the system board.

8. Remove the hard drive from the hard drive bay.

9. Remove the four Phillips PM3.0x3.0 hard drive frame screws from each side of the hard drive.

10. Lift the frame straight up to remove it from the hard drive.

To reassemble and install the hard drive, reverse the above procedure.

The computer feet are adhesive-backed rubber pads. The feet are included in the Plastics Kit, spare part number 409944-001. To replace them, remove the old feet and apply the new adhesive-backed rubber pads in their place.

The spare part number for the Bluetooth module (includes Bluetooth module cable) is 409993-001.

To remove the Bluetooth module:

1. Prepare the computer for disassembly.

2. Remove the hard drive.

3. Slide the Bluetooth module out of the clip in the hard drive compartment.

4. Remove the Bluetooth module from the hard drive.

5. Disconnect the Bluetooth module cable from the module.

To install a Bluetooth module, reverse the above procedure.

The spare part numbers for memory modules are:

To remove the external memory module:

1. Prepare the computer for disassembly.

2. Position the computer with the front toward you.

3. Loosen the three Phillips PM2.5×4.0 screws that secure the memory/Mini Card module compartment cover to the computer.

4. Lift the rear edge of the cover up and swing it toward you.

5. Remove the memory/Mini Card module compartment cover.

The memory/Mini Card module compartment cover is included in the Plastics Kit, spare part number 409944-001.

6. Spread the retaining tabs on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.)

7. Slide the module away from the socket at an angle.

8. Remove the memory module.

Memory modules are designed with notches to prevent incorrect installation into the memory module socket.

To install a memory module, reverse the above procedure.

The spare part numbers for Mini Card modules are:

To remove the Mini Card Module:

1. Prepare the computer for disassembly.

2. Remove the memory/Mini Card module compartment cover.

3. Before disconnecting the wireless antenna cables, make note of which cable is attached to which antenna clip on the Mini Card module, then disconnect the auxiliary and main wireless antenna cables from the Mini Card module.

The wireless antenna cables are available in the Wireless Antenna Transceiver and Cable Kit, spare part number 409931-001.

4. Remove the two Phillips PM2.0x4.0 screws that secure the Mini Card to the computer.

5. Remove the Mini Card module by pulling the card away from the socket at an angle.

Mini Card modules are designed with notches to prevent incorrect installation.

To install a Mini Card module, reverse the above procedure.

The spare part number for the RTC battery is 409953-001.

To remove the RTC Battery:

1. Prepare the computer for disassembly.

2. Remove the memory/Mini Card module compartment cover.

3. Use a non-conductive, flat-bladed tool to pry the RTC battery out of the socket.

To install the RTC battery, reverse the above procedure. Make sure the RTC battery is installed with the “+” sign facing up.

All optical drive spare part kits include an optical drive bezel and optical drive bracket.

The spare part numbers for optical drives are:

To remove the Optical Drive:

1. Prepare the computer for disassembly.

2. Position the computer with the right side toward you.

3. Remove the Torx8 T8M2.5×9.0 screw that secures the optical drive to the computer.

4. Use a flat-bladed tool to push the metal tab toward the right side of the computer. (The optical drive partially removes from the optical drive bay.)

5. Slide the optical drive out of the computer.

6. Remove the optical drive.

7. If it is necessary to replace the optical drive bracket, remove the two Phillips PM2.0x4.0 screws that secure the bracket to the optical drive.

8. Remove the optical drive bracket.

To install an optical drive, reverse the above procedure.

The spare part numbers for keyboards with pointing stick (includes Pointing Stick cable) are:

The spare part numbers for keyboards without pointing stick are:

To remove the Keyboard:

1. Prepare the computer for disassembly.

2. Position the computer with the front toward you.

3. Remove the four Torx8 T8M2.5×9.0 screws that secure the keyboard to the computer.

4. Turn the computer display-side up with the front toward you.

5. Open the computer as far as possible.

6. Lift the rear edge of the keyboard and swing it toward you until it rests on the palm rest.

7. Release the zero insertion force (ZIF) connector to which the keyboard cable is attached and disconnect the keyboard cable.

8. Release the ZIF connector to which the pointing stick cable is attached and disconnect the pointing stick cable (This step applies only to computer models equipped with a pointing stick).

9. Remove the keyboard.

To install the keyboard, reverse the above procedure.

The spare part numbers for memory modules are:

To remove the Internal Memory Module:

1. Prepare the computer for disassembly.

2. Release the keyboard.

3. Spread the retaining tabs on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.)

4. Slide the module away from the socket at an angle.

5. Remove the memory module.

Memory modules are designed with notches to prevent incorrect installation into the memory module socket.

To install a memory module, reverse the above procedure.

All TouchPad spare part kits include a TouchPad cable.

The spare part numbers for TouchPads are:

To remove the TouchPad:

1. Prepare the computer for disassembly.

2. Remove the keyboard.

3. Turn the computer upside down with the front toward you.

4. Remove the Torx8 T8M2.5×9.0 screw that secures the TouchPad to the computer.

5. Turn the computer display-side up with the front toward you.

6. Open the computer.

7. Disconnect the TouchPad cable from the system board.

8. Disconnect the fingerprint reader cable from the system board (This step applies only to computer models equipped with a fingerprint reader).

9. Lift up on the rear edge of the TouchPad to disengage it from the top cover.

10. Remove the TouchPad.

11. If it is necessary to replace the TouchPad cable, turn the TouchPad upside down.

12. Disconnect the TouchPad cable from the TouchPad board.

13. Remove the TouchPad cable from the clips in the TouchPad frame.

The TouchPad cable is included in the Cable Kit, spare part number 409990-001.

To install the TouchPad, reverse the above procedure.

The spare part number for the modem module is 409941-001.

To remove the Modem Module:

1. Prepare the computer for disassembly.

2. Remove the keyboard.

3. Remove the TouchPad.

4. Remove the two Phillips PM2.0x4.0 screws that secure the modem module to the system board.

5. Lift the right side of the modem module to disconnect it from the system board.

6. Disconnect the modem cable from the modem module.

The modem cable is included in the Cable Kit, spare part number 409990-001.

7. Remove the modem module.

To install the modem module, reverse the above procedure.

The spare part number for the switch cover is 409948-001.

The spare part number for the lid switch board is 409958-001.

To remove the Switch Cover:

1. Prepare the computer for disassembly.

2. Turn the computer upside down with the rear panel toward you.

3. Remove the four Torx8 T8M2.5×4.0 screws in the battery bay that secure the switch cover to the computer.

4. Turn the computer display-side up with the front toward you.

5. Open the computer as far as possible.

6. Insert a thin flat-bladed tool under the hinge cover sections of the switch cover and lift up until the switch cover disengages from the computer.

7. Remove the switch cover.

To install the switch cover, reverse the above procedure.

The spare part number for the LED board (includes LED board cable) is 409957-001.

To remove the LED Board:

1. Prepare the computer for disassembly.

2. Remove the switch cover.

3. Remove the four Torx8 T8M2.5×4.0 screws and the Torx8 T8M2.5×19.0 screw that secure the LED board to the computer.

4. Lift up on the LED board between the volume decrease and volume increase buttons to disconnect the LED board from the system board.

5. Remove the LED board.

To install the LED board, reverse the above procedure.

The spare part number for the Fan Assembly is 409932-001.

To remove the Fan Assembly:

1. Prepare the computer for disassembly.

2. Release the keyboard.

3. Disconnect the fan cable from the system board.

4. Remove the two Torx8 T8M2.5×7.0 screws that secure the fan assembly to the base enclosure.

5. Lift the left side of the fan until it clears the left side of the base enclosure.

6. Slide the fan to the left and remove it from the computer.

To install the fan assembly, reverse the above procedure.

All processor heat sink spare part kits include thermal paste.

The spare part number for the Processor heat sink (includes thermal paste) is 409949-001.

To remove the Processor Heat Sink:

1. Prepare the computer for disassembly.

2. Release the keyboard.

3. Remove the fan assembly.

4. Loosen the four Phillips PM2.5×7.0 screws that secure the heat sink to the system board.

5. Lift the front edge of the heat sink to disengage it from the processor.

Due to the adhesive quality of the thermal paste located between the heat sink and processor, it may be necessary to move the heat sink from side to side to detach the heat sink from the processor.

6. Slide the heat sink to the right and remove it.

The thermal paste should be thoroughly cleaned from the surfaces of the heat sink and processor each time the heat sink is removed. Thermal paste is included with all heat sink and processor spare part kits.

To install the heat sink, reverse the above procedure.

All processor spare part kits include thermal paste.

The spare part numbers for Processors (includes thermal paste) are:

To remove the Processor:

1. Prepare the computer for disassembly, and then remove the following components:

• Keyboard

• Fan assembly

• Processor heat sink

2. Use a flat-bladed screwdriver to turn the processor locking screw one-half turn counterclockwise until you hear a click.

3. Lift the processor straight up and remove it.

The gold triangle on the processor should be aligned with the triangle embossed on the processor socket when you install the processor.

To install the processor, reverse the above procedure.

All video board heat sink spare part kits include thermal pads.

The spare part numbers for video board heat sinks are:

To remove the Video Board Heat Sink:

1. Prepare the computer for disassembly.

2. Release the keyboard.

3. Remove the fan assembly.

4. Loosen the four Phillips PM2.5×7.0 screws that secure the video board heat sink to the computer.

5. Remove the two Torx8 T8M2.5×4.0 screws that secure the top cover hinge to the computer.

6. Lift the rear edge of the top cover hinge until it rests at an angle.

7. Lift the front edge of the video board heat sink until it clears the top cover hinge, and then slide the video board heat sink forward and remove it.

Due to the adhesive quality of the thermal pad located between the video board heat sink and the video board, it may be necessary to move the heat sink from side to side to detach the video board heat sink.

The thermal pads should be thoroughly cleaned from the surfaces of the video boards and video board heat sink each time the video board heat sink is removed. Thermal paste is included with all video board heat sink and video board spare part kits.

To install the video board heat sink and fan assembly, reverse the above procedure.

The spare part numbers for video boards are:

To remove the Video Board:

1. Prepare the computer for disassembly.

2. Remove the fan assembly.

3. Remove the video board heat sink.

4. Use a 5.0-mm hex socket to remove the two HM5.0x9.0 screw locks that secure the video board to the computer.

5. Lift the front edge of the video board until it clears the top cover hinge.

6. Slide the video board forward at an angle and remove it from the socket.

The video board is designed with a notch to prevent incorrect installation.

To install the video board, reverse the above procedure.

All display assemblies include wireless antenna transceivers and cables.

The spare part numbers for display assemblies are:

To remove the Display Assembly:

1. Prepare the computer for disassembly.

2. Remove the memory/Mini PCI module compartment cover and disconnect the wireless antenna cables from the Mini Card module.

3. Remove the following components:

• Switch cover

• LED board

• Keyboard

4. Close the computer and turn it upside down with the rear panel toward you.

5. Remove the four Torx8 T8M2.5×9.0 screws from the computer bottom that secure the display assembly to the computer.

6. Remove the two Torx8 T8M2.5×9.0 screws from the computer rear panel that secure the display assembly to the computer.

7. Turn the computer display-side up with the front toward you.

8. Open the computer as far as it will open.

9. Disconnect the display cable from the system board.

10. Remove the wireless antenna cables from the Mini Card compartment and the top cover clips.

11. Disconnect the microphone cable from the system board.

CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.

12. Remove the two Torx8 T8M2.5×4.0 screws that secure the display assembly to the computer.

13. Lift the display assembly straight up and remove it.

To reassemble and install the display assembly, reverse the above procedures.

The spare part number for the Display bezel is 409935-001.

The display bezel screw covers are available in the Display Screw Kit, spare part number 409940-001.

The display bezel screws and the stabilizer clips are available in the Display Screw Kit, spare part number 409940-001.

To remove the Display Bezel:

14. Remove the following display bezel screw covers:

• Two rounded rubber screw covers

• Two flat rubber screw covers

• Two long oblong rubber screw covers

• Two short oblong rubber screw covers

15. Remove the following display bezel screws:

• Six Torx8 T8M2.5×7.0 screws

• Two Phillips PM2.0x6.0 screws

• Two stabilizer clips

16. Flex the inside edges of the left and right sides of the display bezel and the inside edges of the top and bottom sides of the display bezel until the bezel disengages from the display assembly.

17. Remove the display bezel.

The spare part numbers for Display panels are:

To remove the Display Panel:

18. Remove the four mylar screw covers and the four Torx8 T8M2.5×4.0 screws that secure the display panel to the display enclosure.

The mylar screw covers are available in the Display Screw Kit, spare part number 409940-001.

19. Remove the following display panel screws:

• Two Torx8 T8M2.5×4.0 screws that secure the display panel to the display enclosure

• Two Phillips PM2.5×7.0 screws that secure the display panel to the display enclosure

• One Torx8 T8M2.5×4.0 screw that secures the ambient light sensor board to the display enclosure

• One Torx8 T8M2.5×4.0 screw that secures the display inverter to the display enclosure

20. Remove the display panel, ambient light sensor board, and display inverter from the display enclosure.

The spare part number for the Display inverter is 409933-001.

To remove the Display Inverter and Ambient Light Sensor Board:

21. Disconnect the following cables:

• Ambient light sensor board cable

• Display panel cable

• Backlight cable

22. Remove the ambient light sensor board and display inverter.

The spare part number for the Display Hinge Kit is 409937-001.

To remove the Display Hinges:

23. If it is necessary to replace a display hinges, remove the four Phillips PM2.0x4.0 screws that secure each hinge to the display panel.

24. Remove the display hinges.

To remove the Display Latch Actuator:

25. If it is necessary to replace the display latch actuator, remove the actuator from the display enclosure by using a small flat-bladed tool to press out on the tabs on the actuator.

To remove the Display Latch Arm and Spring:

26. If it is necessary to replace the display latch arm, slide and hold the arm to the right.

27. Lift the right side of the arm and swing it up and to the left until it rests at an angle.

28. Disengage the display latch arm spring from the tab to which it is attached.

29. Remove the display latch arm and spring.

The spare part number for the Wireless Antenna Kit is 409931-001.

To remove the Wireless Antenna Transceivers and Cables:

30. If it is necessary to replace the wireless antenna transceivers and cables, release the retention tabs built in to the display enclosure shield that secure the wireless antenna cables to the display enclosure.

31. Detach the wireless antenna transceivers from the display enclosure.

32. Remove the wireless antenna transceivers and cables.

The microphone and cable are available in the Cable Kit, spare part number 409990-001.

To remove the Microphone and Cable:

33. If it is necessary to replace the microphone and cable, release the retention tabs built in to the display enclosure shield that secure the microphone cable to the display enclosure.

34. Remove the microphone from the clip in the display enclosure.

35. Remove the microphone and cable.

To reassemble and install the display assembly, reverse the above procedure.

The spare part number for the Top cover is 409951-001.

The spare part number for the Fingerprint sensor board is 409946-001.

To remove the Top Cover:

1. Prepare the computer for disassembly, and then remove the following components:

• Hard drive

• Memory/Mini PCI module compartment cover

• Optical drive

• Keyboard

• Switch cover

• Display assembly

2. Turn the computer upside down with the front toward you.

3. Remove the fourteen Torx8 T8M2.5×9.0 screws that secure the top cover to the computer.

4. Turn the computer right-side up with the front toward you.

5. Remove the two Torx8 T8M2.5×7.0 screws that secure the top cover to the computer.

6. Lift the rear edge of the top cover to disengage it from the base enclosure.

7. Swing the top cover up and forward until the left and right sides of the top cover disengage from the base enclosure.

8. Remove the top cover.

To install the top cover, reverse the above procedure.

The spare part number for the Speaker is 409947-001.

To remove the Speaker:

1. Prepare the computer for disassembly, and then remove the following components:

• Hard drive

• Memory/Mini PCI module compartment cover

• Optical drive

• Keyboard

• Switch cover

• Display assembly

• Top cover

2. Disconnect the speaker cable from the system board.

3. Remove the speaker from the base enclosure.

To install the speaker, reverse the above procedure.

The spare part number for the System board is 409959-001.

When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board:

• Memory modules

• Mini Card card

• RTC battery

• Modem board

• Processor

• PC Card/smart card assembly

To remove the System Board:

1. Prepare the computer for disassembly, and then remove the following components:

• Hard drive

• Bluetooth module

• Optical drive

• Keyboard

• Switch cover

• LED board

• Display assembly

• Top cover

• Speaker

• Fan assembly

• Heat sink

2. Disconnect the following cables from the system board:

• Network cable

• Modem cable

• Bluetooth module cable

• USB/audio board cable

The network cable, modem cable, Bluetooth module cable, and USB/audio cable are available in the Cable Kit, spare part number 409990-001.

3. Remove the Torx8 T8M2.5×7.0 screw that secures the system board to the base enclosure.

4. Use the optical drive connector to lift the right side of the system board until it rests at an angle.

5. Slide the system board to the right at an angle until it clears the base enclosure.

6. If it is necessary to replace the modem connector and cable, remove the connector from the clip in the base enclosure and remove the cable from the routing channel in the base enclosure.

The modem cable is available in the Cable Kit, spare part number 409990-001.

7. If it is necessary to replace the network connector and cable, remove the connector from the clip in the base enclosure and remove the cable from the routing channel in the base enclosure.

The network cable is available in the Cable Kit, spare part number 409990-001.

8. If it is necessary to replace the Bluetooth module cable, remove the cable from the clips in the base enclosure and remove the cable from the routing channel in the base enclosure.

The Bluetooth module cable is included with the Bluetooth module spare part kit and is also available in the Cable Kit, spare part number 409990-001.

To install the system board, reverse the above procedures.

Full-featured models are equipped with a USB/audio board. Defeatured models are equipped with an audio board. The removal procedures are identical for both boards.

The spare part number for the USB/audio board is 409968-001.

To remove the USB/Audio Board:

1. Prepare the computer for disassembly, and then remove the following components:

• Hard drive

• Bluetooth module

• Optical drive

• Keyboard

• Switch cover

• LED board

• Display assembly

• Top cover

• Speaker

• Fan assembly

• Heat sink

• System board

2. Remove the USB cable and audio cable from the clips in the base enclosure.

3. Release the clip that secures the USB/audio board to the base enclosure.

4. Remove the USB/audio board from the base enclosure.

5. If it is necessary to replace the USB/audio board cable, disconnect the cable from the board.

The USB/audio board cable is included with the USB/audio board spare part kit and is also available in the Cable Kit, spare part number 409990-001.

To install the USB/audio board, reverse the above procedure.

The spare part number for the PC Card/smart card assembly is 409943-001.

To remove the PC Card/Smart Card Assembly:

1. Prepare the computer for disassembly, and then remove the following components:

• Hard drive

• Bluetooth module

• Optical drive

• Keyboard

• Switch cover

• LED board

• Display assembly

• Top cover

• Speaker

• Fan assembly

• Heat sink

• System board

2. Turn the system board upside down with the PC Card eject button facing away from you.

3. Remove the four Phillips PM2.0x4.0 screws that secure the PC Card/smart card assembly to the system board.

4. Turn the system board top-side up with the PC Card eject button facing away from you.

5. Remove the PC Card/smart card assembly from the system board.

To install the PC Card/smart card assembly, reverse the above procedure.

The physical dimensions and weight of the computer are:

The input power specifications are:

The temperature specifications are:

Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.

The relative humidity specifications (noncondensing) are:

The maximum altitude specifications (unpressurized) are:

The shock specifications are:

The random vibration specifications are:

The specifications for the 17.0-inch, WUXGA+WVA display are:

The specifications for the 17.0-inch, WSXGA+WVA display are:

The specifications for the 17.0-inch, WXGA+WVA display are:

The specifications for the hard drives are:

Certain restrictions and exclusions apply.

1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.

Actual drive specifications may differ slightly.

The specifications for the Primary 8-cell, Li-Ion Battery Pack are:

The specifications for the DVD±RW and CD-RW Combo Drive are:

The specifications for the DVD/CD-RW Combo Drive are:

The System DMA specifications are:

*PC Card controller can use DMA 1, 2, or 5.

The System Interrupts specifications are:

*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.

PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.

The System I/O Addresses specifications are:

The System Memory Map is as follows:

The Phillips PM3.0x3.0 screw has the following specifications:

These screws are used to secure the hard drive to the hard drive frame.

The Phillips PM2.5×17.0 screw has the following specifications:

These screws are used to secure the hard drive cover to the hard drive (screws are captured on the cover by C clips).

The Phillips PM2.5×13.0 Spring-Loaded screw has the following specifications:

This screw is used to secure the hard drive to the computer (screw is captured on the cover by C clip).

The Phillips PM2.5×4.0 screw has the following specifications:

These 3 screws are used to secure the memory/Mini Card module compartment cover to the computer (screws are captured on the hard drive frame by C clips).

The Phillips PM2.0x4.0 screw has the following specifications:

These screws are used in the following locations:

• 2 screws that secure the Mini Card WLAN module to the computer.

• 2 screws that secure the optical drive bracket to the optical drive.

• 2 screws that secure the modem module to the computer.

• 8 screws that secure the display hinge to the display panel.

• 4 screws that secure the PC Card/smart card assembly to the system board.

The Torx8 T8M2.5×9.0 screw has the following specifications:

These screws are used in the following locations:

• One screw that secures the optical drive to the computer.

• Four screws that secure the keyboard to the computer.

• One screw that secures the TouchPad to the computer.

• 6 screws that secure the display assembly to the computer.

• 14 screws that secure the top cover to the computer.

The Torx8 T8M2.5×4.0 screw has the following specifications:

These screws are used in the following locations:

• 4 screws that secure the switch cover to the computer.

• 4 screws that secure the LED board to the computer.

• 2 screws that secure the video board heat sink to the computer.

• 2 screws that secure the display assembly to the computer.

• 4 screws that secure the display panel to the display enclosure.

• Two screws that secure the display panel to the display enclosure.

• One screw that secures the ambient light sensor board to the display enclosure.

• One screw that secures the inverter board to the display enclosure.

The Torx8 T8M2.5×19.0 screw has the following specifications:

This screw is used to secure the LED board to the computer.

The Torx8 T8M2.5×7.0 screw has the following specifications:

These screws are used in the following locations:

• 2 screws that secure the fan assembly to the computer.

• 6 screws that secure the display bezel to the display assembly.

• 2 screws that secure the top cover to the computer.

• One screw that secures the system board to the base enclosure.

The Phillips PM2.5×7.0 screw has the following specifications:

These screws are used in the following locations:

• 4 screws that secure the processor heat sink to the computer (screws are secured to the heat sink by C clips).

• 4 screws that secure the video board heat sink to the computer (screws are secured to the heat sink by C clips).

• 2 screws that secure the display panel to the display enclosure.

The Hex Socket HM5.0x9.0 screw locks have the following specifications:

These screw locks are used to secure the video board to the computer.

The Phillips PM2.0x6.0 screws have the following specifications:

These screws are used to secure the display bezel to the display enclosure.

HP Backup and Recovery Manager provides several ways to back up the system and to recover optimal system functionality. You can:

• Back up specific files and folders.

• Back up the entire system.

• Back up modifications since your last backup, using HP system restore points.

• Schedule backups.

HP installed drivers, utilities, and applications can be copied to a CD or to a DVD using HP Backup and Recovery Manager.

Formatted DVD±RW discs and DVD±RW double-layer discs are not compatible with HP Backup and Recovery Manager.

The computer must be connected to external power before you perform backup and recovery procedures.

To safeguard your documents, store personal files in the My Documents folder and periodically create a backup copy of the folder.

You can back up specific files or folders to the hard drive, to an optional external hard drive, or to discs. This process will take several minutes, depending on the file size and the speed of the computer.

To back up specific files or folders:

1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager.

2. Click Next.

3. Click Back up to protect system settings and important data files, and then click Next.

4. Click Back up individual files and folders, and then click Next.

The Backup Wizard opens.

5. Click Next.

6. Click Backup selected files from most common locations (Recommended).

– or –

Click Advanced Backup (Experienced users) to access advanced filtering techniques.

7. Click Next.

8. Follow the on-screen instructions.

When you perform a complete backup of the hard drive, you are saving the full factory image, including the Windows operating system, software applications, and all personal files and folders.

A copy of the entire hard drive image can be stored on another hard drive, on a network drive, or on recovery discs that you create.

This process may take over an hour, depending on your computer speed and the amount of data being stored.

To back up your entire hard drive:

1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager.

2. Click Next.

3. Click Back up to protect system settings and important data files, and then click Next.

4. Click Back up entire hard drive, and then click Next.

The “Back up entire hard disk” page opens.

5. Click Next.

6. Select the location for the backup files, and then click Next.

7. Select the Protect data access with password check box, and type your password in the Password and Confirm boxes.

This step is optional. If you do not want to password-protect your data access, clear the Protect data access with password check box.

8. Click Next.

9. Follow the on-screen instructions.

When you back up modifications since your last backup, you are creating system recovery points. This allows you to save a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.

The first system recovery point, a snapshot of the entire image, is automatically created the first time you perform a backup. Subsequent recovery points make a copy of changes made after that time.

HP recommends that you create recovery points:

• Before you add or extensively modify software or hardware.

• Periodically, whenever the system is performing optimally.

Recovering to an earlier recovery point does not affect data files or e-mails created since that recovery point.

After you create a recovery point, you are prompted to schedule subsequent recovery points. You can schedule recovery points for a specific time or event in your system.

To create and schedule a system recovery point:

1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager.

2. Click Next.

3. Click Back up to protect system settings and important data files, and then click Next.

4. Click Create or manage Recovery Points, and then click Next.

The “Recovery Point Manager” page opens.

5. Follow the on-screen instructions.

To schedule backups:

1. Select Start > All Programs > HP Backup & Recovery > HP Backup Scheduler.

The “Backup Scheduler” page opens.

2. Click Next.

3. Schedule system recovery points at specific intervals (now, daily, weekly, or monthly) or at specific events, such as at system start or when you dock to an optional docking station (select computer models only), by clicking one of the available options. Click Next to further define the settings.

A summary of your system recovery point settings is displayed.

4. Follow the on-screen instructions.

HP Backup and Recovery Manager analyzes the hard drive and creates a dedicated hard drive recovery partition on the hard drive large enough to store a copy of the full factory image. You can choose whether you want to store that copy on the recovery partition, on another drive, or on external recovery discs.

Before using HP Backup and Recovery Manager, try repairing the system by running Microsoft Windows System Restore.

HP Backup and Recovery Manager allows you to:

• Create recovery discs (highly recommended). The recovery discs are used to start up your computer and to recover the full factory image (operating system and software) in case of system failure or instability.

• Perform a recovery. You can perform a full system recovery or recover important files from the recovery partition on the hard drive, from another drive, or from recovery discs that you create.

To create a set of recovery discs:

Before creating recovery discs:

• Obtain high-quality CD-R, DVD-R, or DVD+R media, purchased separately.

Formatted DVD±RW discs and DVD±RW double-layer discs are not compatible with HP Backup and Recovery Manager.

• Number each disc before inserting it into the optical drive of the computer.

• If necessary, you can cancel Recovery Media Creator before you have finished creating the recovery discs. The next time you open Recovery Media Creator, you will be prompted to continue the disc creation process where you left off.

To create a set of recovery discs:

1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager.

2. Click Next.

3. Click Create factory software recovery CDs or DVDs to recover the system (Highly recommended), and then click Next.

The “Recovery Media Creator” page opens.

4. Click Next.

5. Click Write to CD/DVD, and then click Next.

6. Follow the on-screen instructions.

CAUTION: After you create the recovery discs, you can increase the amount of available space on the hard drive by deleting the recovery partition. However, doing this is not recommended. If you delete this partition, you will lose any information that is on the partition.

Only one set of recovery discs can be created for this computer.

To perform a recovery from the recovery discs:

1. Back up all personal files.

2. Insert the first recovery disc into the optical drive and restart the computer.

3. Follow the on-screen instructions.

To initiate a recovery in Windows:

1. Back up all personal files.

2. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager.

3. Click Next.

4. Click Recover important files or the entire system, and then click Next.

5. Click a recovery option, and then click Next.

If you choose to recover the system, the computer restarts and recovery begins.

6. Follow the on-screen instructions.

To initiate a recovery from the hard drive recovery partition:

1. Back up all personal files.

2. Restart the computer, and then press f11 before the Windows operating system loads.

3. Click a recovery option, and then click Next.

4. Follow the on-screen instructions.

WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

CAUTION: The procedures in this appendix can result in damage to display components. The only components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight. Careful handling should be exercised when removing these components.

This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life.

Disposal of mercury may be regulated because of environmental considerations.

Disassembly procedures differ from one display assembly to another. The procedures provided are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.

Perform the following steps to disassemble the display assembly:

1. Remove all screw covers and screws that secure the display bezel to the display assembly.

2. Lift up and out on the left and right inside edges and the top and bottom inside edges of the display bezel until the bezel disengages from the display assembly.

3. Remove the display bezel.

4. Disconnect all display panel cables from the display inverter and remove the inverter.

5. Remove all screws that secure the display panel assembly to the display enclosure.

6. Remove the display panel assembly from the display enclosure.

7. Turn the display panel assembly upside down.

8. Remove all screws that secure the display panel frame to the display panel.

9. Use a sharp-edged tool to cut the tape that secures the sides of the display panel to the display panel frame.

10. Remove the display panel frame from the display panel.

11. Remove the screws that secure the backlight cover to the display panel.

12. Lift the top edge of the backlight cover and swing it forward.

13. Remove the backlight cover.

14. Turn the display panel right-side up.

15. Remove the backlight cables from the clip in the display panel.

16. Turn the display panel upside down.

17. Remove the backlight frame from the display panel.

WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

18. Slide the backlight out of the backlight frame.

19. Disconnect the display cable from the LCD panel.

20. Remove the screws that secure the LCD panel to the display rear panel.

21. Release the LCD panel from the display rear panel.

22. Release the tape that secures the LCD panel to the display rear panel.

23. Remove the LCD panel.

24. Recycle the LCD panel and backlight.

The pin assignments for the Audio-Out (Headphone) connector are:

The pin assignments for the Audio-In (Microphone) connector are:

The pin assignments for the Universal Serial Bus (USB) connector are:

The pin assignments for the S-Video-Out connector are:

The pin assignments for the External Monitor connector are:

The pin assignments for the RJ-11 (Modem) connector are:

The pin assignments for the RJ-45 (Network) connector are:

The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC.

The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased.

Power cord sets for use in other countries must meet the requirements of the country where the computer is used.

The general requirements applicable to all countries are:

• The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft).

• All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.

• The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by each country’s power system.

• The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.

The country-specific requirements for a 3-conductor power cord set are:

Notes:

1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.

4. The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

5. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.