HP COMPAQ 6710S (01) PDF MANUAL

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

AMD Turion™ 64 Mobile Technology processors (for 6715s/6715b):

TL-64 (dual-core) 2.2-GHz processor with 1 MB of L2 cache

MK-38 (single-core) 2.2-GHz processor with 512 KB of L2 cache

TL-60 (dual-core) 2.0-GHz processor with 1 MB of L2 cache

TL-56 (dual-core) 1.8-GHz processor with 1 MB of L2 cache

TL-52 (dual-core) 1.6-GHz processor with 1 MB of L2 cache

TL-50 (dual-core) 1.6-GHz processor with 1 MB of L2 cache

Mobile AMD Sempron™ processors (for 6715s/6715b):

3800+ 2.2-GHz processor with 256 KB of L2 cache

3600+ 2.0-GHz processor with 256 KB of L2 cache

3500+ 1.8-GHz processor with 512 KB of L2 cache

3400+ 1.8-GHz processor with 256 KB of L2 cache

Intel® Core™ Duo processors (for 6710s/6710b):

T7700 2.4-GHz processor with 800-MHz Front Side Bus (FSB) and 4 MB of L2 cache

T7500 2.2-GHz processor with 800-MHz FSB and 4 MB of L2 cache

T7300 2.0-GHz processor with 800-MHz FSB and 4 MB of L2 cache

T7100 1.8-GHz processor with 800-MHz FSB and 2 MB of L2 cache

For 6715b/6710b with WWAN:

15.4-inch, WSXGA+ with WWAN and WLAN antenna transceivers and cables

15.4-inch, WXGA with WWAN and WLAN antenna transceivers and cables

For 6715b/6710b without WWAN:

15.4-inch, WSXGA+ with WLAN antenna transceivers and cables

15.4-inch, WXGA, BrightView with WLAN antenna transceivers and cables (6715b only)

15.4-inch, WXGA with WLAN antenna transceivers and cables

For 6715s/6710s:

15.4-inch, WXGA, BrightView with WLAN antenna transceivers and cables

15.4-inch, WSXGA+ with WLAN antenna transceivers and cables

15.4-inch, WXGA with WLAN antenna transceivers and cables

Other:

Support privacy film (All models except 6715s)

Two SODIMM slots, both customer-accessible/upgradable (memory slot under the keyboard must be populated first).

Uses DDRII PC2-5300 (667-MHz) memory.

Supports dual-channel memory.

Supported configurations:

4096 MB total system memory (2048 MB x 2, dual-channel)

2048 MB total system memory (2048 MB x 1)

2048 MB total system memory (1024 MB x 2, dual-channel)

1024 MB total system memory (512 MB x 2, dual-channel)

1024 MB total system memory (1024 MB x 1)

512 MB total system memory (512 MB x 1)

Supports all 9.5-mm, 2.5-inch hard drives.

Interface: Serial ATA (SATA).

Available hard drives:

160-GB, 5400-rpm

120-GB, 5400-rpm

80-GB, 7200-rpm

80-GB, 5400-rpm

Drive type: 12.7-mm tray load.

Fixed, no modular requirements (1-screw removal).

Supports all common optical formats including:

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with Lightscribe

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive

DVD/CD-RW Combo Drive

DVD-ROM drive

Audio codec: Azalia

Stereo speakers

Integrated monaural microphone

Headphone and microphone jacks

Modem:

56K data/fax modem (MDC1.5)

Modem cable included in select regions.

Ethernet:

Integrated Broadcom 5787 10/100/1000 LAN (All models)

Integrated Broadcom 5906 10/100 LAN (6715s/6710s models only)

S4/S5 wake on LAN (on AC power only)

Network interface card (NIC) power down

Wireless Local Area Network (WLAN) options:

Broadcom 802.11a/b/g/n (Not available on 6715s)

Broadcom 802.11a/b/g

Broadcom 802.11b/g

Intel 802.11a/b/g/n (6710 models only)

Intel 802.11a/b/g (6710 models only)

Option for no WLAN

Wireless Wide Area Network (WWAN) options (6715b/6710b only):

Evolution-data optimized (EVDO) WWAN module

High-speed downlink packet access (HSPDA) WWAN module

Subscriber identity module (SIM) support

Wireless Personal Area Network (WPAN) options:

Bluetooth® 2.0 module + Blueflame module

Supports no WPAN option

External media card:

One Type I/II PC Card slot, 16-bit PCMCIA and 32-bit CardBus (6715b/6710b models only)

Media Card Reader (Supports MS Duo adapters, plus SD, MMC, MS, MSPro, and xD) (6715b/6710b models only)

Ports:

1394a port (6715b/6710b models only)

Docking connector (6715b/6710b models only)

Headphone connector (All models)

Microphone connector (All models)

Primary battery connector (All models)

RJ-11 modem port (All models)

RJ-45 Ethernet port (All models)

S-Video-out connector (6715b/6710b models only)

Smart AC adapter connector (All models)

Travel battery connector (6715b/6710b models only)

USB ports (4 on 6715b/6710b models, 2 on 6715s/6710s models)

VGA port (Dsub 15-pin) supporting 1600 x 1200 external resolution @ 75 Hz (All models)

Docking:

Docking support (6715b/6710b models only)

Keyboard/pointing devices:

Spill-resistant keyboard with embedded numeric keypad, TouchPad, and fingerprint reader (6715b/6710b models)

Spill-resistant keyboard with embedded numeric keypad and TouchPad (6715s/6710s models)

Two-way scrolling TouchPad

Windows Vista™ hardware Start button

Primary batteries:

6-cell, 2.55-Ah Li-ion battery (55 Whr)

6-cell, 2.20-Ah Li-ion battery (47 Whr)

Travel batteries:

12-cell Li-ion battery

8-cell Li-ion battery

AC adapter:

90-watt

Localized cable plug support

3-wire plug with ground pin

Supports multipin AC connector

Fingerprint reader (6715b/6710b models only)

HP 3D DriveGuard (6710 models only)

HP DriveGuard (6715 models only)

Security cable slot

Smart card reader/bezel snap-in (6715b/6710b models only)

Trusted platform module (TPM) 1.2 on system board (6715b/6710b models only)

Preinstalled:

Windows Vista Home Basic

Windows Vista Business 32/64

FreeDOS

Windows® XP Professional (Not available on 6715s)

Certified: SuSe Linux Enterprise Desktop (SLED) 10

Supported:

Windows Vista Enterprise (Not available on 6715s/6710s)

Windows XP Professional (Supported on all models, preinstalled on b models)

AC adapter

Hard drive

Memory module

Optical drive

Primary battery

WLAN module

WWAN module (if applicable)

*This table describes factory settings. View or change pointing device preferences as follows:

In Windows Vista, select Start > Control Panel > Hardware and Sound > Mouse.

In Windows XP, select Start > Control Panel > Printers and Other Hardware > Mouse.

When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.

Tools Required:

You will need the following tools to complete the removal and replacement procedures:

Flat-bladed screwdriver

Phillips P1 and P0 screwdrivers

Plastic scribe or similar thin plastic tool

Torx T8 screwdriver

Service Considerations:

Adhesive material is used on several components. This material loses adhesiveness when removed and must be replaced. Use an alcohol wipe for cleaning.

Handle components with care. Avoid touching pins, leads, and connectors.

When servicing, ensure components are replaced correctly. Note cable routing during removal.

Plastic Parts:

Use a thin plastic tool (like a plastic scribe) to disengage plastic framework, avoiding scratches.

Cables and Connectors:

Handle cables carefully. Do not pull on the cable itself. Use fingers or a tool to grasp the connector.

Check for latches or locking tabs on connectors. Disengage them before removing the cable.

Route cables correctly during reassembly to avoid pinching or crimping.

Drive Handling:

Hard drives and optical drives are delicate. Avoid dropping or placing items on them.

Prevent exposure to magnetic fields.

Avoid static electricity (see Grounding guidelines).

Do not expose drives to liquids, extreme temperatures, or high humidity.

Handle drives by the edges or frame.

Do not touch the connector pins.

Avoid pressing or touching the circuit board.

Use protective packaging during transport.

Grounding Guidelines:

To prevent electrostatic discharge (ESD), follow these grounding guidelines:

Work on a grounded mat and wear a wrist strap connected to it.

Use conductive field service tools.

Use protective containers for transport (conductive foam, antistatic bags).

Keep work area free of nonconductive materials (plastics, foam).

Handle components by edges; avoid touching pins or contacts.

Turn off power before connecting/disconnecting cables or components.

Keep components in antistatic bags until installation.

Electrostatic discharge (ESD) can damage electronic components. To prevent ESD damage:

Follow grounding guidelines (work on a grounded mat, wear a wrist strap).

Avoid touching pins, leads, and circuitry.

Handle boards by their edges.

Keep components in their static-shielded bags until installation.

Use the following guidelines when packaging and transporting equipment:

Use cushioned containers that prevent movement, especially for drives.

Use antistatic bags and conductive foam for components and boards.

Protect connectors from damage.

Keep drive assemblies in protective enclosures.

Turn off the computer before transporting.

Do not check the computer as baggage.

If shipping, use original packaging or approved alternatives from mail carriers.

Follow these guidelines for setting up a static-safe workstation:

Use a grounded workbench mat.

Use a wrist strap connected to the grounded mat and ensure good skin contact.

Keep the work area clear of nonconductive materials like foam packaging and plastic containers.

Handle components by the edges; avoid touching pins.

Keep components in static-shielded bags until ready for installation.

Discharge static electricity from yourself before handling components by touching a grounded object.

If using a vacuum cleaner, ensure it is static-safe.

Grounded equipment must include a 3-wire power cord with a ground pin. Grounding protects against electrical shock.

Connect the power cord to a grounded AC outlet.

Do not disable the power cord ground pin.

If the user password is unknown, the system board must be replaced.

The serial number is located on the bottom of the computer.

Before you begin: Shut down the computer. If unsure whether the computer is off or in Hibernation, turn it on, then shut it down through the operating system. Disconnect all external devices and the AC adapter.

Removal Steps:

1. Turn the computer upside down on a flat surface.

2. Slide the battery release latch (1) to release the battery.

3. Pivot the battery (2) upward and remove it from the computer (3).

Replacement Steps:

1. Insert the battery into the battery bay, aligning the tabs (1).

2. Pivot the battery downward (2) until it is seated and the release latch clicks.

NOTE: SIM replacement applies only to computer models with WWAN capability.

Before you begin: Remove the battery.

Removal Steps:

1. Press in on the SIM (1).

2. Remove the SIM from the SIM slot (2).

Replacement Steps:

Insert the SIM into the SIM slot until it is firmly seated.

Before you begin: Remove the battery.

Removal Steps:

1. Loosen the two Phillips PM2.5×8.0 captive screws (1) securing the hard drive cover.

2. Lift the cover upward (2) and remove it.

3. Slide the hard drive (1) to the right to disconnect it from the system board.

4. Lift the hard drive (2) out of the hard drive bay.

5. If replacing the hard drive, remove the two Phillips PM3.0×3.0 screws (1) securing the bracket.

6. Remove the hard drive bracket (2) from the hard drive.

Replacement Steps:

1. If installing a new hard drive, attach the bracket using the two screws.

2. Place the hard drive into the bay (1).

3. Slide the hard drive to the left (2) to connect it to the system board.

4. Replace the hard drive cover (1).

5. Tighten the two captive screws (2).

Before you begin: Remove the battery.

Removal Steps:

1. Loosen the Phillips PM2.5×8.0 captive screw (1) securing the memory/WLAN module compartment cover.

2. Lift the cover upward (2) and remove it.

3. Spread the retaining tabs (1) on each side of the memory module slot.

4. Lift the memory module (2) until it rests at a 45-degree angle.

5. Remove the memory module.

Replacement Steps:

1. Insert the new memory module into the slot at a 45-degree angle, ensuring the notched edge aligns correctly (1).

2. Press the memory module (2) down until the retaining tabs snap into place.

3. Replace the compartment cover (1).

4. Tighten the captive screw (2).

Before you begin: Remove the battery and the memory/WLAN module compartment cover.

Removal Steps:

1. Disconnect the WLAN antenna cables (1) from the module terminals (note which terminal connects to which cable).

2. Remove the two Phillips PM2.0×3.0 screws (2) securing the WLAN module.

3. Spread the retaining tabs (3) on each side of the WLAN module.

4. Lift the module (4) until it rests at a 45-degree angle.

5. Remove the WLAN module.

Replacement Steps:

1. Insert the new WLAN module into the slot at a 45-degree angle, aligning the notched edge (1).

2. Press the module (2) down until the retaining tabs snap into place.

3. Replace the two screws (3).

4. Connect the antenna cables (4) to the correct terminals on the module.

5. Replace the compartment cover.

Before you begin: Remove the battery.

Removal Steps:

1. Remove the Phillips PM2.5×8.0 screw (1) securing the optical drive.

2. Insert a tool (like a flat-bladed screwdriver) into the access hole (2).

3. Press on the release tab (3) to disengage the drive.

4. Slide the optical drive (4) out of the bay.

5. If replacing the drive, remove the Phillips PM2.0×3.0 screw (1) from the bracket.

6. Remove the optical drive bracket (2).

Replacement Steps:

1. If installing a new drive, attach the bracket using the screw.

2. Insert the optical drive into the bay until it is seated.

3. Replace the Phillips PM2.5×8.0 screw to secure the drive.

Before you begin: Remove the battery.

Removal Steps:

1. Turn the computer upside down.

2. Remove the three Phillips PM2.5×8.0 screws (1) securing the keyboard.

3. Turn the computer right-side up.

4. Open the computer.

5. Lift the rear edge of the keyboard (1) and swing it forward until it rests on the palm rest.

6. Release the ZIF connector (2) securing the keyboard cable.

7. Disconnect the keyboard cable (3).

8. Remove the keyboard (4).

Replacement Steps:

1. Place the keyboard upside down on the palm rest.

2. Connect the keyboard cable (1) to the ZIF connector.

3. Secure the ZIF connector latch (2).

4. Swing the keyboard (3) into position, ensuring the tabs on the front edge engage.

5. Close the computer.

6. Turn the computer upside down.

7. Replace the three Phillips PM2.5×8.0 screws (4).

8. Turn the computer right-side up.

Before you begin: Remove the battery and the keyboard.

Removal Steps:

1. Spread the retaining tabs (1) on each side of the internal memory module slot.

2. Lift the memory module (2) until it rests at a 45-degree angle.

3. Remove the memory module.

Replacement Steps:

1. Insert the new memory module into the slot at a 45-degree angle, ensuring the notched edge aligns correctly (1).

2. Press the memory module (2) down until the retaining tabs snap into place.

3. Replace the keyboard and battery.

To start Computer Setup:

1. Turn on or restart the computer.

2. While the “Press F10 to enter Setup” message is displayed in the lower-left corner of the screen, press f10.

– OR –

1. Turn on or restart the computer.

2. While the blue HP logo is displayed, press f10.

Use the following keys to navigate and make selections:

To select a menu or menu item: Use the arrow keys.

To select an item in a list or make a field active: Use the arrow keys.

To select an item: Press enter.

To view information about a selected item: Press f1.

To choose between settings for a selected item: Press the spacebar.

To change the value of a selected item: Use the plus (+) or minus (-) key.

To select the previous screen: Press esc.

To save changes and exit: Press f10.

To return all settings in Computer Setup to their factory defaults:

1. Start Computer Setup.

2. Use the arrow keys to select the File menu > Restore Defaults.

3. Follow the on-screen instructions.

4. To save your changes and exit, press f10, then follow the on-screen instructions.

NOTE: Your password settings and security settings are not changed when you restore the factory settings.

The File menu typically includes options such as:

System Information (View only)

About (View only)

Set Time and Date

Restore Defaults

Ignore Changes and Exit

Save Changes and Exit

The Security menu typically includes options such as:

Administrator Password

Power-On Password

TPM Embedded Security (if applicable)

Device Security

USB Security

Slot Security (PC Card Slot)

Network Service Boot

The Diagnostics menu typically includes options such as:

Primary Hard Drive Self Test

Memory Test

The System Configuration menu typically includes options such as:

Language

Virtualization Technology (Intel models)

Fan Always On while on AC Power

Data Execution Prevention

SATA Native Mode

Enable High Resolution Mode when connected to external monitor

Boot Options (e.g., Boot Order, CD-ROM Boot, Floppy Boot, Internal Network Adapter Boot)

Device Configurations (e.g., enabling/disabling integrated devices like LAN, WLAN, Bluetooth, Modem, Parallel Port, Serial Port, USB Ports, Card Reader, 1394 Port)

1. Select Start > All Programs > Recovery Manager > Recovery Manager.

2. Click Recovery Disc Creation.

3. Follow the on-screen instructions.

NOTE: Use high-quality DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. CDs are not supported. Label each disc clearly. Recovery Manager allows creating only one set of recovery discs.

1. Select Start > All Programs > Backup and Restore Center.

2. Follow the on-screen instructions to schedule backups, create restore points, or back up specific files/folders or the entire hard drive.

NOTE: You can back up to an external hard drive, network drive, or discs. Connect the external drive or insert the first disc before starting.

On a regularly scheduled basis.

Before the computer is repaired or restored.

Before you add or modify hardware or software.

Create a set of recovery discs using Recovery Manager.

Create system restore points using the Backup and Restore Center.

Store personal files in the Documents folder and back up this folder periodically.

Save customized settings (wallpapers, fonts, etc.) using Windows Easy Transfer.

Back up to an external hard drive, network drive, or discs.

Store backups and recovery discs in a secure, separate location.

Consider using third-party backup software.

Perform a trial restoration periodically to ensure your backup methods are effective.

Recovery options include:

System Restore: Reverts the computer to an earlier restore point. Access via Start > All Programs > Accessories > System Tools > System Restore.

Recovery from recovery discs: Restores the system from the discs you created. See “Performing a recovery from the recovery discs”.

Recovery from the hard drive partition: Restores the system from the dedicated recovery partition. See “Performing a recovery from the hard drive”.

CAUTION: Using Recovery Manager or recovery discs completely erases hard drive contents and reformats it. All created files and installed software are permanently removed.

1. Back up all personal files.

2. Restart the computer and insert the first recovery disc when the “Press any key to boot from CD or DVD” message appears.

3. Follow the on-screen instructions. If prompted to choose between Standard Recovery and Factory Settings, select Factory Settings for a full restore.

NOTE: If the recovery process requires multiple discs, label them clearly and insert them as prompted.

You can initiate recovery from the hard drive partition either from the Start menu (if Windows is accessible) or during startup (if Windows fails to load).

Initiating recovery in Windows:

1. Back up all personal files.

2. Select Start > All Programs > Recovery Manager > Recovery Manager.

3. Click System Recovery.

4. Follow the on-screen instructions.

Initiating recovery from the hard drive recovery partition:

1. Back up all personal files.

2. Restart the computer.

3. Press f11 while the “Press for recovery” message is displayed.

4. Click System Recovery.

5. Follow the on-screen instructions.

1. Select Start > All Programs > Recovery Manager > Recovery Manager.

2. Click Recovery Disc Creation.

3. Follow the on-screen instructions.

NOTE: Use high-quality CD-R, DVD-R, or DVD+R discs. Label each disc clearly. Recovery Manager allows creating only one set of recovery discs.

1. Select Start > All Programs > Accessories > System Tools > Backup.

2. Follow the on-screen instructions in the Backup or Restore Wizard.

NOTE: You can back up to an external hard drive, network location, or discs. Ensure the backup media is available before starting.

On a regularly scheduled basis.

Before the computer is repaired or restored.

Before you add or modify hardware or software.

Create a set of recovery discs using Recovery Manager.

Create system restore points using System Restore (Start > All Programs > Accessories > System Tools > System Restore).

Store personal files in the My Documents folder and back up this folder periodically.

Save customized settings using the Files and Settings Transfer Wizard (Start > All Programs > Accessories > System Tools > Files and Settings Transfer Wizard).

Back up to an external hard drive, network drive, or discs.

Store backups and recovery discs in a secure, separate location.

Consider using third-party backup software.

Perform a trial restoration periodically.

Recovery options include:

System Restore: Reverts the computer to an earlier restore point. Access via Start > All Programs > Accessories > System Tools > System Restore.

Recovery from recovery discs: Restores the system from the discs you created. See “Performing a recovery from the recovery discs”.

Recovery from the hard drive partition: Restores the system from the dedicated recovery partition. See “Performing a recovery from the hard drive”.

CAUTION: Using Recovery Manager or recovery discs completely erases hard drive contents and reformats it. All created files and installed software are permanently removed.

1. Back up all personal files.

2. Restart the computer and insert the first recovery disc when the “Press any key to boot from CD or DVD” message appears (or similar).

3. Follow the on-screen instructions.

NOTE: If the recovery process requires multiple discs, label them clearly and insert them as prompted.

You can initiate recovery from the hard drive partition either from the Start menu (if Windows is accessible) or during startup (if Windows fails to load).

Initiating recovery in Windows:

1. Back up all personal files.

2. Select Start > All Programs > Recovery Manager > Recovery Manager.

3. Click System Recovery.

4. Follow the on-screen instructions.

Initiating recovery from the hard drive recovery partition:

1. Back up all personal files.

2. Restart the computer.

3. Press f11 while the “Press for recovery” message is displayed.

4. Click System Recovery.

5. Follow the on-screen instructions.

The power cord set received with the computer meets the requirements for use in the country or region where the equipment was purchased.

Power cord sets for use in other countries or regions must meet the requirements of those locations.

Requirements:

Must be approved by an acceptable accredited agency listing or marking.

Must have a minimum wire size of 18 AWG or 0.75 mm2, or 16 AWG for Japan.

The cord set resistance and current carrying capacity must be suitable for the equipment electrical rating.

The appliance coupler must meet IEC 320 safety standards, Sheet C13.

Must not exceed 4.5 meters (15 feet) in length.

When a battery has reached the end of its useful life, do not dispose of it in general household waste. Follow the local laws and regulations in your area for computer battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries.

The fluorescent lamp contained in the display panel contains mercury. Do not dispose of the lamp in general household waste. Follow the local laws and regulations in your area for computer display disposal.

You will need the following tools:

• Flat-bladed screwdriver

• Hex 5.0-mm nutdriver

• Magnetic screwdriver

• Phillips P0 and P1 screwdrivers

• Torx T8 screwdriver

Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:

• Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

• Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

• Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

• Handle drives on surfaces covered with at least one inch of shock-proof foam.

• Avoid dropping drives from any height onto any surface.

• After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

• Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

• Avoid exposing a drive to temperature extremes or liquids.

• If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions:

• Keep components in their electrostatic-safe containers until you are ready to install them.

• Use nonmagnetic tools.

• Before touching an electronic component, discharge static electricity by using the grounding guidelines.

• Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

• If you remove a component, place it in an electrostatic-safe container.

CAUTION: A product can be degraded by as little as 700 V.

Follow these grounding guidelines when packaging and transporting equipment:

• To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

• Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

• Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

• Place items on a grounded surface before removing items from their containers.

• Always be properly grounded when touching a component or assembly.

• Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.

• Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Follow these grounding workstation guidelines:

• Cover the workstation with approved static-shielding material.

• Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

• Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

• When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.

• Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

• Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

• Avoid contact with pins, leads, or circuitry.

• Turn off power and input signals before inserting or removing connectors or test equipment.

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

• When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

• When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

• Antistatic tape

• Antistatic smocks, aprons, and sleeve protectors

• Conductive bins and other assembly or soldering aids

• Nonconductive foam

• Conductive tabletop workstations with ground cords of one megohm resistance

• Static-dissipative tables or floor mats with hard ties to the ground

• Field service kits

• Static awareness labels

• Material-handling packages

• Nonconductive plastic bags, tubes, or boxes

• Metal tote boxes

If the computer you are servicing has an unknown user password, follow these steps to clear the password:

NOTE: These steps also clear CMOS.

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery.

5. Remove the real-time clock (RTC) battery.

6. Wait approximately 5 minutes.

7. Replace the RTC battery and reassemble the computer.

8. Connect AC power to the computer. Do not reinsert any batteries at this time.

9. Turn on the computer.

All passwords and all CMOS settings have been cleared.

Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer.

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

Remove the battery:

1. Turn the computer upside down on a flat surface, with the battery bay toward you.

2. Slide the release latches (1) to release the battery.

3. Remove the battery (2).

Install the battery by inserting it into the battery bay until you hear a click.

Available battery spare parts:

• 443885-001: 6-cell, 2.55-Ah, 55-Wh, Li-ion battery
• 443884-001: 6-cell, 2.20-Ah, 47-Wh, Li-ion battery

NOTE: This section applies only to computer models with WWAN capability.

NOTE: If there is a SIM inserted in the SIM slot, remove it before disassembling the computer. Be sure the SIM is reinserted in the SIM slot after reassembling the computer.

Before removing the SIM, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices.

3. Disconnect the power cord and AC adapter.

4. Remove the battery.

Remove the SIM:

1. Press in on the SIM (1). (The module is partially ejected from the SIM slot.)

2. Remove the SIM (2) from the SIM slot.

Reverse this procedure to install the SIM.

NOTE: If it has been determined that the display inverter is the component that must be replaced to complete the computer repair, the display assembly does not have to be removed. Follow the procedures in this section to replace the display inverter.

Spare part number: 446870-001 (Display inverter includes 2-sided tape)

Before removing the display inverter, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices.

3. Disconnect the power cord and AC adapter.

4. Remove the battery.

Remove the display inverter:

1. Turn the computer right-side up, with the front toward you.

2. Open the computer as far as it will open.

3. Remove the two rubber screw covers (1) on the bottom edge of the display bezel.

4. Remove the two Torx T8M2.5×7.0 screws (2) that secure the bottom edge of the display bezel to the display enclosure.

5. Flex the inside edges of the left and right sides (1) and the bottom edge (2) of the display bezel until the bezel disengages from the display enclosure.

6. Release the bottom edge of the display bezel (3) from the display assembly.

7. Release the inverter (1) from the display enclosure as far as the display panel cable and backlight cable allow.

8. Disconnect the display panel cable (2) and the backlight cable (3) from the display inverter.

9. Remove the display inverter.

Reverse this procedure to install the display inverter.

Available hard drive spare parts:

• 443920-001: 160-GB, 5400-rpm hard drive
• 443919-001: 120-GB, 5400-rpm hard drive
• 445939-001: 80-GB, 7200-rpm hard drive
• 443918-001: 80-GB, 5400-rpm hard drive

Before disassembling the computer, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices.

3. Disconnect the power cord and AC adapter.

4. Remove the battery.

Remove the hard drive:

1. Position the computer with the front toward you.

2. Loosen the two Phillips PM2.0×5.0 screws (1) that secure the hard drive cover to the computer.

3. Lift the left side of the hard drive cover (2), swing it to right, and remove the cover. (NOTE: The hard drive cover is included in the Plastics Kit, spare part number 443905-001.)

4. Loosen the Phillips PM2.5×13.0 hard drive retention screw (1) that secures the hard drive to the computer.

5. Grasp the Mylar tab (2) on the hard drive and slide the hard drive (3) to the right to disconnect it from the system board.

6. Remove the hard drive (4) from the hard drive bay.

7. If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×3.0 hard drive bracket screws (1) from each side of the hard drive.

8. Lift the bracket (2) straight up to remove it from the hard drive.

Reverse this procedure to reassemble and install the hard drive.

The computer feet are adhesive-backed rubber pads. The feet are included in the Plastics Kit, spare part number 443905-001. There are 8 rubber feet in 2 different sizes. The feet attach to the base enclosure in the locations illustrated in the PDF (page 58).

Available Bluetooth module spare parts:

• 398393-002: For use with computer models in all countries and regions except Japan and Asia/Pacific (includes Bluetooth module cable)
• 450066-001: For use with computer models in Japan and Asia/Pacific countries and regions (includes Bluetooth module cable)

Before removing the Bluetooth module, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices.

3. Disconnect the power cord and AC adapter.

4. Remove the battery.

Remove the Bluetooth® module:

1. Position the computer with the front toward you.

2. Loosen the Phillips PM2.0×5.0 screw (1) that secures the Bluetooth module cover to the computer.

3. Lift the rear edge of the cover (2), swing it toward you, and remove the cover. (NOTE: The Bluetooth module cover is included in the Plastics Kit, spare part number 443905-001.)

4. Remove the Bluetooth module (1) from the computer.

5. Disconnect the Bluetooth module cable (2) from the module.

6. Remove the Bluetooth module.

Reverse this procedure to reassemble and install the Bluetooth module.

Available expansion memory module spare parts:

• 417506-001: 2048-MB, PC2-5300, 1-DIMM
• 414046-001: 1024-MB, PC2-5300, 1-DIMM
• 414045-001: 512-MB, PC2-5300, 1-DIMM

Before removing the expansion memory module, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices.

3. Disconnect the power cord and AC adapter.

4. Remove the battery.

Remove the expansion memory module:

1. Loosen the Phillips PM2.0×5.0 screw (1) that secures the memory/WLAN module compartment cover to the computer.

2. Lift the rear edge of the cover (2), swing it toward you, and remove the cover. (NOTE: The memory/WLAN module compartment cover is included in the Plastics Kit, spare part number 443905-001.)

3. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.)

4. Remove the memory module (2) by pulling the module away from the slot at an angle.

NOTE: Memory modules are designed with a notch (3) to prevent incorrect installation into the memory module slot.

Reverse this procedure to install the expansion memory module.

CAUTION: The WLAN module and WWAN module are not interchangeable.

Refer to the tables on pages 62-64 of the PDF for specific WLAN module spare part numbers based on standard, computer model, and region.

Before removing the WLAN module, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices.

3. Disconnect the power cord and AC adapter.

4. Remove the battery.

5. Remove the memory/WLAN module compartment cover.

Remove the WLAN module:

1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal. If the computer is equipped with an 802.11a/b/g/n WLAN module, the yellow WLAN antenna cable (2) is connected to the middle terminal on the WLAN module.

2. Remove the two Phillips PM2.5×3.0 screws (3) that secure the WLAN module to the computer. (The edge of the module opposite the slot rises away from the computer.)

3. Remove the WLAN module (4) by pulling the module away from the slot at an angle.

NOTE: WLAN modules are designed with a notch (5) to prevent incorrect installation.

Reverse this procedure to install the WLAN module.

NOTE: All optical drive spare part kits include an optical drive bezel and optical drive bracket.

Available optical drive spare parts:

• 443903-001: DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe
• 443904-001: DVD±RW and CD-RW Super Multi Double-Layer Combo Drive
• 443901-001: DVD/CD-RW Combo Drive
• 443902-001: DVD-ROM drive

Before removing the optical drive, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices.

3. Disconnect the power cord and AC adapter.

4. Remove the battery.

5. Remove the memory/WLAN module compartment cover.

Remove the optical drive:

1. Position the computer with left side toward you.

2. Remove the Torx T8M2.5×9.0 screw (1) that secures the optical drive to the computer.

3. Use a flat-bladed tool to push the metal tab (2) toward the left side of the computer. (The optical drive is partially ejected from the optical drive bay.)

4. Remove the optical drive (3) from the computer.

5. If it is necessary to replace the optical drive bracket, remove the two Phillips PM2.0×3.0 screws (1) that secure the bracket to the optical drive.

6. Remove the optical drive bracket (2).

Reverse this procedure to reassemble and install the optical drive.

Refer to the table on page 68 of the PDF for specific keyboard spare part numbers based on region/language.

Before removing the keyboard, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices.

3. Disconnect the power cord and AC adapter.

4. Remove the battery.

5. Remove the memory/WLAN module compartment cover.

Remove the keyboard:

1. Position the computer with the front toward you.

2. Loosen the three Phillips PM2.5×8.0 screws that secure the keyboard to the computer (on the bottom).

3. Turn the computer display-side up, with the front toward you.

4. Open the computer as far as possible.

5. Slide the four keyboard retention tabs (1) toward you. The tabs are located between the esc and f1 keys, between the f4 and f5 keys, between the f8 and f9 keys, and between the f12 and scroll keys.

6. Lift the rear edge of the keyboard (2) and swing it toward you until it rests on the palm rest.

7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2) from the system board.

8. Remove the keyboard.

Reverse this procedure to install the keyboard.

Available internal memory module spare parts:

• 417506-001: 2048-MB, PC2-5300, 1-DIMM
• 414046-001: 1024-MB, PC2-5300, 1-DIMM
• 414045-001: 512-MB, PC2-5300, 1-DIMM

Before removing the internal memory module, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices.

3. Disconnect the power cord and AC adapter.

4. Remove the battery.

5. Remove the memory/WLAN module compartment cover.

6. Release the keyboard.

Remove the internal memory module:

1. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.)

2. Remove the memory module (2) by pulling the module away from the slot at an angle.

NOTE: Memory modules are designed with a notch (3) to prevent incorrect installation into the memory module slot.

Reverse this procedure to install the internal memory module.

NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared.

Spare part number: 449137-001 (RTC battery)

Before removing the RTC battery, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices.

3. Disconnect the power cord and AC adapter.

4. Remove the battery.

5. Remove the memory/WLAN module compartment cover.

6. Release the keyboard.

Remove the RTC battery:

• Use a non-conductive, flat-bladed tool to pry the RTC battery out of the slot.

Reverse this procedure to install the RTC battery. Be sure the RTC battery is installed with the “+” sign facing up.

CAUTION: The WWAN module and WLAN module are not interchangeable.

Available WWAN module spare parts:

• 399440-001: EVDO WWAN module
• 448672-002: Vodafone HSPDA WWAN module
• 448673-002: Cingular HSPDA WWAN module

Before removing the WWAN module, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices.

3. Disconnect the power cord and AC adapter.

4. Remove the battery.

5. Remove the memory/WLAN module compartment cover.

6. Release the keyboard.

Remove the WWAN module:

1. Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module.

NOTE: The red WWAN antenna cable is connected to the WWAN module “Main” terminal. The blue WWAN antenna cable is connected to the WWAN module “Aux” terminal. If the computer is equipped with an HSPDA WWAN module, the red WWAN antenna cable is connected to the only terminal on the module.

2. Remove the two Phillips PM2.5×3.0 screws (2) that secure the WWAN module to the computer. (The edge of the module opposite the slot rises away from the computer.)

3. Remove the WWAN module (3) by pulling the module away from the slot at an angle.

NOTE: WWAN modules are designed with a notch (4) to prevent incorrect installation.

Reverse this procedure to install the WWAN module.

Available switch cover spare parts:

• 443911-001: Switch cover for use with HP Compaq 6715b and 6710b computer models (includes power button board and cable and LED board and cable)
• 443910-001: Switch cover for use with HP Compaq 6715s and 6710s computer models (includes power button board and cable, but does not include LED board and cable)

Before removing the switch cover, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices.

3. Disconnect the power cord and AC adapter.

4. Remove the battery.

5. Release the keyboard.

Remove the switch cover:

NOTE: Step 1 applies only to HP Compaq 6715b and 6710b computer models.

1. Release the ZIF connector (1) to which the LED board cable is attached and disconnect the LED board cable (2) from the system board.

2. Insert a flat-bladed tool into one of the four slots (3) in the switch cover and lift the switch cover (4) until it disengages from the computer.

3. Remove the switch cover.

Reverse this procedure to install the switch cover.

Spare part number: 443917-001 (Fan)

Before removing the fan, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices.

3. Disconnect the power cord and AC adapter.

4. Remove the battery.

5. Release the keyboard.

6. Remove the switch cover.

Remove the fan:

1. Disconnect the fan cable (1) from the system board. (NOTE: Location differs between 6715 and 6710 models, but disconnection steps are the same.)

2. Loosen the Phillips PM2.5×8.0 captive screw (2) that secures the fan to the computer.

3. Remove the Phillips PM2.5×8.0 screw (3) that secures the fan to the computer.

4. Remove the fan (4).

Reverse this procedure to install the fan.

NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left and right sides of the computer.

NOTE: All heat sink spare part kits include thermal material.

Available heat sink and thermal material spare parts:

• 443912-001: Heat sink for use with HP Compaq 6715 computer models
• 446920-001: Heat sink for use with HP Compaq 6710 computer models
• 413706-001: Thermal Material Kit for use in all countries and regions except Japan and Asia/Pacific
• 445853-001: Thermal Material Kit for use in Japan and Asia/Pacific countries and regions

Before removing the heat sink, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices.

3. Disconnect the power cord and AC adapter.

4. Remove the battery.

5. Release the keyboard.

6. Remove the switch cover.

7. Remove the internal memory module (This step applies only to HP Compaq 6710 computer models).

8. Remove the fan.

Remove the heat sink:

1. For HP Compaq 6715 models: Remove the four Phillips PM2.0×6.0 screws (1) that secure the heat sink to the system board.

For HP Compaq 6710 models: Loosen the captive screws securing the heat sink.

2. Release the heat sink (2) by lifting the right side until it disengages from the processor. (NOTE: Due to the adhesive quality of the thermal material, it may be necessary to move the heat sink from side to side to detach it.)

3. Remove the heat sink (3) by swinging it counterclockwise until the left side of the heat sink clears the top cover.

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink (1) and the processor and system board components (2) each time the heat sink is removed. Thermal material is included with all heat sink and processor spare part kits.

Reverse this procedure to install the heat sink.

NOTE: All processor spare part kits include thermal material.

Refer to the tables on page 78 of the PDF for specific processor spare part numbers based on model type, speed, cache, and region.

Before removing the processor, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices.

3. Disconnect the power cord and AC adapter.

4. Remove the battery.

5. Release the keyboard.

6. Remove the switch cover.

7. Remove the fan.

8. Remove the heat sink.

Remove the processor:

1. Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn counterclockwise until you hear a click.

2. Lift the processor (2) straight up and remove it.

NOTE: The gold triangle (3) on the processor must be aligned with the triangle (4) embossed on the processor slot when you install the processor. Illustrations show differences for HP Compaq 6715 and 6710 models.

Reverse this procedure to install the processor.

Refer to the table on page 80 of the PDF for specific display assembly spare part numbers based on size, resolution, type (BrightView), computer model (b/s), and WWAN capability.

Before removing the display assembly, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices.

3. Disconnect the power cord and AC adapter.

4. Remove the battery.

5. Remove the memory/WLAN module compartment cover.

6. Disconnect the wireless antenna cables from the WLAN module.

7. Remove the following components: Keyboard, Switch cover.

Remove the display assembly:

1. Disconnect the display panel cable (1) from the system board.

2. Remove the wireless antenna cables (2) from the routing channels and clips built into the top cover.

3. Remove the two Torx T8M2.5×9.0 screws (1) that secure the display assembly to the computer (near the hinges). (NOTE: The screw removed from the left hinge secures a ground loop (2) for the display panel cable.)

4. Position the computer with the rear panel toward you.

5. Remove the four Torx T8M2.5×9.0 screws (1) that secure the display assembly to the computer (on the bottom near the rear).

6. Lift the display assembly straight up and remove it (2).

CAUTION: When installing the display assembly, be sure that the 4 wireless antenna cables routed out of the display right hinge are routed and arranged properly. Each antenna cable has an exposed section of cable (1) and a metallic grounding sleeve (2). The grounding sleeve must completely cover the exposed section of cable. Each cable must be secured inside a space in the copper grounding clip (3). Left to right, the cables must be installed in a red, white, black, blue sequence. Failure to follow these routing instructions can result in degradation of the computer’s WLAN and WWAN performance.

Reverse this procedure to reassemble and install the display assembly.

After removing the display assembly, if it is necessary to replace the display hinges, bezel, or panel, follow these steps:

Remove Bezel:

1. Remove (1) Four rubber screw covers from the display bezel top edge.

2. Remove (2) Four Torx T8M2.5×6.0 screws from the display bezel top edge.

3. Remove (3) Two rubber screw covers from the display bezel bottom edge.

4. Remove (4) Two Torx T8M2.5×7.0 screws from the display bezel bottom edge.

5. Flex the inside edges of the left and right sides (1) and the top and bottom sides (2) of the display bezel until the bezel disengages from the display enclosure.

6. Remove the display bezel (3). (NOTE: The display bezel is available using spare part number 446871-001.)

Remove Panel:

7. Remove the four Torx T8M2.5×6.0 screws (1) that secure the display panel to the display enclosure.

8. Remove the display panel (2).

Remove Hinges:

9. Remove the four Phillips PM2.0×3.0 screws (1) that secure each display hinge to the display panel.

10. Remove the display hinges (2). (NOTE: The left and right display hinges are available using spare part number 446882-001.)

Reverse this procedure to reassemble and install the display assembly components.

Available top cover spare parts:

• 443822-001: Top cover for use with HP Compaq 6715b and 6710b computer models (includes TouchPad and cable and fingerprint reader)
• 443823-001: Top cover for use with HP Compaq 6715s and 6710s computer models (includes TouchPad and cable)

Before removing the top cover, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices.

3. Disconnect the power cord and AC adapter.

4. Remove the battery.

5. Remove the following components: Hard drive, Memory/WLAN module compartment cover, Optical drive, Keyboard, Switch cover, Display assembly.

Remove the top cover:

1. Turn the computer upside down, with the rear panel toward you.

2. Remove the thirteen Torx T8M2.5×9.0 screws (1) that secure the top cover to the computer (locations vary, check bottom).

3. Remove the two HM5.0×9.0 screw locks (2) that secure the top cover to the computer (near front edge).

4. Turn the computer right-side up, with the front toward you.

5. Disconnect the TouchPad cable (1) from the system board.

6. NOTE: Step 6 applies only to HP Compaq 6715b and 6710b computer models. Disconnect the fingerprint reader board cable (2) from the system board.

7. Remove the microphone (3) from the clip built into the top cover and remove the microphone cable from the clips built into the top cover.

8. Remove the three Torx T8M2.5×9.0 screws that secure the top cover to the computer (locations near fan/hinge area).

9. Lift the rear edge of the top cover (1) until it disengages from the base enclosure.

10. Swing the rear edge of the top cover (2) toward you until it rests at an angle.

11. Lift the top cover (3) straight up and remove it.

Component Removal (if necessary):

12. Microphone: Disconnect the microphone cable (1) from the PC Card/audio board assembly and remove it. (NOTE: Available in Cable Kit 443887-001).

13. Bluetooth module cable: Disconnect the cable (2) from the system board and remove the cable from the opening (3) in the base enclosure. (NOTE: Included with Bluetooth module or Cable Kit 443887-001).

14. Modem module cable: Disconnect the cable (1) from the modem module and the system board (2), and remove the modem connector (3) from the clip built into the base enclosure. (NOTE: Available in Cable Kit 443887-001).

Reverse this procedure to install the top cover and associated components/cables.

Spare part number: 443821-001 (Speaker assembly)

Before removing the speaker assembly, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices.

3. Disconnect the power cord and AC adapter.

4. Remove the battery.

5. Remove the following components: Hard drive, Memory/WLAN module compartment cover, Optical drive, Keyboard, Switch cover, Display assembly, Top cover.

Remove the speaker assembly:

1. Disconnect the speaker cable (1) from the PC Card/audio board assembly.

2. Remove the two Phillips PM2.5×5.0 screws (2) that secure the speaker assembly to the base enclosure.

3. Remove the speaker assembly (3).

Reverse this procedure to install the speaker assembly.

NOTE: This section applies only to HP Compaq 6715b and 6710b computer models.

Spare part number: 443883-001 (USB/Media Card Reader board includes USB/Media Card Reader board cable)

Before removing the USB/Media Card Reader board, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices.

3. Disconnect the power cord and AC adapter.

4. Remove the battery.

5. Remove the following components: Hard drive, Memory/WLAN module compartment cover, Optical drive, Keyboard, Switch cover.

Removal procedure is not detailed on page 50, only prerequisites. Further steps would follow after removing the listed components, likely involving screw removal and disconnecting the board cable from the system board after top cover removal.

Before removing the USB/Media Card Reader board, you must remove the Display assembly and the Top cover.

Follow these steps:

1. Disconnect the USB/Media Card Reader board cable (1) from the system board.

2. Remove the three Phillips PM2.5×5.0 screws (2) that secure the USB/Media Card Reader board to the computer.

3. Lift the USB/Media Card Reader board (3) straight up and remove it.

Reverse this procedure to install the USB/Media Card Reader board.

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery.

5. Remove the following components:

a. Hard drive

b. Memory/WLAN module compartment cover

c. Optical drive

d. Keyboard

e. Switch cover

f. Fan

g. Heat sink

h. Display assembly

i. Top cover

1. Press the PC Card eject button (1) twice. The first press releases the PC Card eject button from the PC Card slot. The second press releases the PC Card slot bezel from the PC Card slot. (The PC Card slot bezel is partially ejected from the PC Card slot.) NOTE: The PC Card slot bezel is included in the Plastics Kit, spare part number 443905-001.

2. Remove the PC Card slot bezel (2).

3. Disconnect the USB/Media Card Reader board cable (3) from the system board.

4. Remove the following screws:

(1) Two Phillips PM2.5×5.0 screws that secure the system board and PC Card/audio board assembly

(2) One Phillips PM2.5×5.0 screw that secures the system board

(3) Two Phillips PM2.5×5.0 screws that secure the optical drive connector board

(4) Two Phillips PM2.5×3.0 screws that secure the system board

NOTE: If the computer is equipped with a WWAN module, another Phillips PM2.5×5.0 screw (5) that secures the SIM slot board must be removed.

5. Use the right side of the system board (1) immediately behind the optical drive connector to lift the right side of the system board (2) until the rear left corner of the system board (3) clears the base enclosure.

6. Remove the system board (4) by pulling it away from the top cover at an angle until it clears the top cover.

If it is necessary to replace the optical drive connector board, pull the board away from the system board until it disconnects from the system board.

NOTE: The optical drive connector board is available using spare part number 443820-001.

When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

• SIM

• Memory modules (Expansion and Internal)

• WLAN module

• RTC battery

• WWAN module

• Processor

• PC Card/audio board assembly

• Modem module

• SIM slot board

Reverse the preceding procedure to install the system board.

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery.

5. Remove the following components:

a. Hard drive

b. Memory/WLAN module compartment cover

c. Optical drive

d. Keyboard

e. Switch cover

f. Fan

g. Heat sink

h. Display assembly

i. Top cover

j. System board

1. Remove the Phillips PM2.5×5.0 screw (1) that secures the PC Card/audio board assembly to the system board.

2. Lift the left side of the PC Card/audio board assembly (2) until it disengages from the system board.

3. Remove the PC Card/audio board assembly (3) by pulling it away from the system board at an angle.

Reverse this procedure to install the PC Card/audio board assembly.

NOTE: All modem module spare part kits include a modem module cable.

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery.

5. Remove the following components:

a. Hard drive

b. Memory/WLAN module compartment cover

c. Optical drive

d. Keyboard

e. Switch cover

f. Fan

g. Heat sink

h. Display assembly

i. Top cover

j. System board

k. PC Card/audio board assembly

1. Turn the PC Card/audio board assembly upside down.

2. Remove the two Phillips PM2.5×3.0 screws (1) that secure the modem module to the PC Card/audio board assembly.

3. Lift the modem module (2) straight up and remove it.

Reverse this procedure to install the modem module.

NOTE: This section applies only to HP Compaq 6715b and 6710b computer models with WWAN capability.

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery.

5. Remove the following components:

a. Hard drive

b. Memory/WLAN module compartment cover

c. Optical drive

d. Keyboard

e. Switch cover

f. Fan

g. Heat sink

h. Display assembly

i. Top cover

j. System board

1. Turn the system board right-side up, with the front toward you.

2. Lift the SIM slot board (1) straight up and remove it, making note of the location of the pins (2) on the SIM slot board and their alignment with the system board.

Reverse this procedure to install the SIM slot board.

Computer Setup is a preinstalled, ROM-based utility.

NOTE: Some Computer Setup menu items may not be supported by your computer.

NOTE: Pointing devices are not supported in Computer Setup. Use the keyboard.

NOTE: An external USB keyboard can be used only if USB legacy support is enabled.

To start Computer Setup:

1. Turn on or restart the computer.

2. Before Windows opens and while the “F10=ROM Based Setup” message is displayed in the lower-left corner of the screen, press f10.

Access information and settings from the File, Security, Diagnostics, and System Configuration menus.

1. Open Computer Setup by turning on/restarting and pressing f10 when prompted.

Navigation and selection are by keystroke:

• Use the arrow keys to choose a menu or menu item.

• Press enter to select an item.

• Press esc to close open dialog boxes and return to the main Computer Setup screen.

• Press f1 to view navigation information.

• Press f2 to change the language.

2. Select the desired menu (File, Security, Diagnostics, or System Configuration).

Choose one of the following methods:

• To exit without saving preferences: Use the arrow keys to select File > Ignore Changes and Exit. Follow the on-screen instructions.

• To save preferences and exit: Use the arrow keys to select File > Save Changes and Exit. Follow the on-screen instructions.

Your preferences go into effect when the computer restarts.

To return all settings (except password and security settings) to factory defaults:

1. Open Computer Setup (turn on/restart, press f10 when prompted).

2. Use the arrow keys to select File > Restore defaults, and then press enter.

3. When the confirmation dialog box opens, press f10.

4. To save preferences and exit: Use the arrow keys to select File > Save Changes and Exit. Follow the on-screen instructions.

Your preferences go into effect when the computer restarts.

NOTE: Your password settings and security settings are not changed when you restore factory settings.

NOTE: Some options may not be supported by your computer.

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

NOTE: Certain restrictions and exclusions apply. Contact technical support for details.

*PC Card controller can use DMA 1, 2, or 5.

*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.

NOTE: PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.

Where used: 2 screws that secure the bottom edge of the display bezel to the display assembly.

Where used:

(1) Two screws that secure the hard drive cover to the computer (screws are captured on the cover by C-clips)

(2) One screw that secures the Bluetooth module cover to the computer (screw is captured on the cover by a C-clip)

(3) One screw that secures the memory/WLAN module compartment cover to the computer (screw is captured on the cover by a C-clip)

Where used: One screw that secures the hard drive to the computer.

Where used: 4 screws that secure the hard drive bracket to the hard drive.

Where used: 2 screws that secure the WLAN module to the computer.

Where used: 2 screws that secure the WWAN module to the computer.

Where used: 2 screws that secure the modem module to the PC Card/audio board assembly.

Where used:

(1) One screw that secures the optical drive to the computer

(2) Four screws that secure the display assembly to the computer

Where used: 2 screws that secure the display assembly to the computer

Where used: 13 screws that secure the top cover to the computer

Where used: 3 screws that secure the top cover to the computer

Where used: 2 screws that secure the optical drive bracket to the optical drive.

Where used: 8 screws that secure the display hinges to the display panel.

Where used: 3 screws that secure the keyboard to the computer.

Where used: One captive screw that secures the fan to the computer.

Where used: One screw that secures the fan to the system board.

Where used: 4 screws that secure the heat sink to the computer.

Where used: 4 screws that secure the top edge of the display bezel to the display enclosure.

Where used: 4 screws that secure the top edge of the display panel to the display enclosure.

Where used: 2 screw locks that secure the top cover to the computer.

Where used:

(1) Two screws that secure the speaker assembly to the base enclosure

(2) Three screws that secure the USB/Media Card Reader board to the base enclosure

(1) Two screws that secure the system board and PC Card/audio board assembly to the base enclosure

(2) One screw that secures the system board to the base enclosure

(3) Two screws that secure the optical drive connector board to the system board

(4) One screw that secures the SIM slot board to the base enclosure

(5) One screw that secures the PC Card/audio board assembly to the system board

Where used: 2 screws that secure the system board to the base enclosure.

After setting up the computer for the first time, create recovery discs for the full factory image. These discs boot the computer and recover the system in case of instability or failure.

Guidelines:

• Use high-quality CD-R, DVD-R, or DVD+R media (purchased separately).

• NOTE: Read-write discs (CD-RW, DVD±RW) are not compatible with HP Backup & Recovery Manager.

• Connect the computer to AC power.

• Only one set can be created per computer.

• Number each disc before inserting.

• If cancelled, you can continue creation later by selecting the same option.

To create recovery discs:

1. Select Start > All Programs > HP Backup & Recovery > Backup & Recovery Manager.

2. Click Next.

3. Click Create a set of recovery discs (Recommended), and then click Next.

4. Follow the on-screen instructions.

NOTE: You can only recover files previously backed up. HP recommends using HP Backup & Recovery Manager for an entire drive backup upon initial setup.

HP Backup & Recovery Manager tasks:

• Back up information regularly.

• Create system recovery points to reverse changes by restoring to an earlier state.

• Schedule backups at intervals or events.

When to back up:

• On a regular schedule (NOTE: Set reminders).

• Before repair or restore.

• Before adding/modifying hardware or software.

Backup suggestions:

• Create recovery discs using HP Backup & Recovery Manager.

• Create system recovery points and periodically copy them to disc.

• Store personal files in Documents folder and back up periodically.

• Back up templates stored in associated programs.

• Save customized settings (window, toolbar, menu bar) via screen shot. To copy screen:

a. Display the screen.

b. Copy (Active window: alt+fn+prt sc; Entire screen: fn+prt sc).

c. Open word-processing document, select Edit > Paste.

NOTE: Computer must be connected to external power for backup/recovery.

NOTE: HP-installed drivers, utilities, applications can be copied to CD/DVD via HP Backup & Recovery Manager.

Backup to the recovery partition, optional external hard drive, or optical discs (CDs/DVDs).

NOTE: Process time varies based on file size and computer speed.

To back up specific files/folders:

1. Select Start > All Programs > HP Backup & Recovery > Backup & Recovery Manager.

2. Click Next.

3. Click Create or manage backups, and then click Next.

4. Click Back up user created files and folders, and then click Next.

5. Follow the on-screen instructions.

This saves the full factory image (Windows OS, software, personal files/folders).

NOTE: Image copy can be stored on another hard drive, network drive, or recovery discs.

NOTE: Process may take over an hour depending on computer speed and data amount.

To back up entire hard drive:

1. Select Start > All Programs > HP Backup & Recovery > Backup & Recovery Manager.

2. Click Next.

3. Click Create or manage backups, and then click Next.

4. Click Create or manage Entire Drive Backups, and then click Next.

5. Follow the on-screen instructions.

Creating recovery points saves a snapshot of your hard drive at a specific time, allowing recovery to that point.

NOTE: First recovery point (full image snapshot) created automatically on first backup. Subsequent points copy changes since then.

HP recommends creating points:

• Before adding/extensively modifying software or hardware.

• Periodically when system performs optimally.

NOTE: Restoring doesn’t affect data files/e-mails created since the recovery point.

To create a recovery point:

1. Select Start > All Programs > HP Backup & Recovery > Backup & Recovery Manager.

2. Click Next.

3. Click Create or manage backups, and then click Next.

4. Click Create or manage Recovery Points, and then click Next.

5. Follow the on-screen instructions.

Use HP Backup Scheduler for entire system, recovery points, or specific files/folders.

Schedule at intervals (daily, weekly, monthly) or events (system restart, docking – select models only).

To schedule backups:

1. Select Start > All Programs > HP Backup & Recovery > HP Backup Scheduler.

2. Follow the on-screen instructions.

HP Backup & Recovery Manager helps recover important files or perform a full system recovery from the dedicated recovery partition or recovery discs.

To perform recovery from discs:

1. Back up all personal files.

2. Insert the first recovery disc into the optical drive and restart the computer.

3. Follow the on-screen instructions.

To initiate recovery in Windows:

1. Back up all personal files.

2. Select Start > All Programs > HP Backup & Recovery > Backup & Recovery Manager.

3. Click Next.

4. Click Perform a recovery, and then click Next.

5. Follow the on-screen instructions.

To initiate recovery from the partition:

1. Back up all personal files.

2. Restart the computer, and then press f11 before the Windows operating system loads.

3. Click a recovery option, and then click Next.

4. Follow the on-screen instructions.

Create recovery discs of the full factory image after initial setup. Use them to boot and recover the OS/software if needed.

Guidelines:

• Use high-quality CD-R, DVD-R, or DVD+R media (purchased separately).

• NOTE: Read-write discs (CD-RW, DVD±RW) are not compatible with HP Backup & Recovery Manager.

• Connect computer to AC power.

• Only one set per computer.

• Number discs before inserting.

• If cancelled, you can resume later by selecting the same option.

To create recovery discs:

1. Select Start > All Programs > HP Backup and Recovery > HP Backup and Recovery Manager.

2. Click Next.

3. Click Create factory software recovery CDs or DVDs to recover the system (Highly recommended), and then click Next.

4. Follow the on-screen instructions.

NOTE: Only previously backed up files can be recovered. HP recommends using HP Backup and Recovery Manager for an entire drive backup upon initial setup.

HP Backup and Recovery Manager tasks:

• Back up information regularly.

• Create system recovery points to restore to an earlier state.

• Schedule backups at intervals or events.

When to back up:

• On a regular schedule (NOTE: Set reminders).

• Before repair or restore.

• Before adding/modifying hardware or software.

Backup suggestions:

• Create recovery discs using HP Backup and Recovery Manager.

• Create system recovery points and periodically copy them to disc.

• Store personal files in My Documents folder and back up periodically.

• Back up templates from associated programs.

• Save customized settings via screen shot:

a. Display the screen.

b. Copy (Active window: alt+fn+prt sc; Entire screen: fn+prt sc).

c. Open word-processing document, select Edit > Paste.

NOTE: Computer needs external power for backup/recovery.

NOTE: HP-installed drivers/utilities/applications can be copied to CD/DVD via HP Backup and Recovery Manager.

Backup to recovery partition, optional external hard drive, or optical discs (CDs/DVDs).

NOTE: Process time depends on file size and computer speed.

To back up specific files/folders:

1. Select Start > All Programs > HP Backup and Recovery > HP Backup and Recovery Manager.

2. Click Next.

3. Click Back up to protect system settings and important data files, and then click Next.

4. Click Back up individual files and folders, and then click Next.

5. Follow the on-screen instructions.

Saves the full factory image (Windows OS, software, personal files/folders).

NOTE: Image copy can be stored on another hard drive, network drive, or recovery discs.

NOTE: Process may take over an hour depending on computer speed and data amount.

To back up entire hard drive:

1. Select Start > All Programs > HP Backup and Recovery > HP Backup and Recovery Manager.

2. Click Next.

3. Click Back up to protect system settings and important data files, and then click Next.

4. Click Back up entire hard drive, and then click Next.

5. Follow the on-screen instructions.

Creates system recovery points (snapshots of hard drive) to allow restoration to that point.

NOTE: First recovery point (full image snapshot) created automatically on first backup. Subsequent points copy changes.

HP recommends creating points:

• Before adding/extensively modifying software or hardware.

• Periodically when system performs optimally.

NOTE: Restoring doesn’t affect data files/e-mails created since the recovery point.

To create a system recovery point:

1. Select Start > All Programs > HP Backup and Recovery > HP Backup and Recovery Manager.

2. Click Next.

3. Click Back up to protect system settings and important data files, and then click Next.

4. Click Create or manage Recovery Points, and then click Next.

5. Follow the on-screen instructions.

Use HP Backup Scheduler for entire system, recovery points, or specific files/folders.

Schedule backups at intervals (daily, weekly, monthly) or events (system restart, docking – select models only).

To schedule backups:

1. Select Start > All Programs > HP Backup and Recovery > HP Backup Scheduler.

2. Follow the on-screen instructions.

HP Backup and Recovery Manager helps recover important files or perform a full system recovery from the dedicated recovery partition or recovery discs.

To perform a recovery from the recovery discs:

1. Back up all personal files.

2. Insert the first recovery disc into the optical drive and restart the computer.

3. Follow the on-screen instructions.

To initiate a recovery in Windows:

1. Back up all personal files.

2. Select Start > All Programs > HP Backup and Recovery > HP Backup and Recovery Manager.

3. Click Next.

4. Click Recover important files or the entire system, and then click Next.

5. Follow the on-screen instructions.

To initiate a recovery from the hard drive recovery partition:

1. Back up all personal files.

2. Restart the computer, and then press f11 before the Windows operating system loads.

3. Click a recovery option, and then click Next.

4. Follow the on-screen instructions.

The computer operates from 100-120V AC or 220-240V AC.

The included 3-conductor power cord set meets requirements for the purchase country/region.

Power cords for other countries/regions must meet local requirements.

Requirements for all countries/regions:

• Length: At least 1.5 m (5.0 ft), no more than 2.0 m (6.5 ft).

• Approved by the accredited agency for the country/region of use.

• Minimum current capacity: 10 amps.

• Nominal voltage rating: 125 or 250 V AC (as required by local power system).

• Appliance coupler: Must meet EN 60 320/IEC 320 Standard Sheet C13 connector configuration for mating with the computer’s appliance inlet.

Notes:

1. Flexible cord: Type HO5VV-F, 3-conductor, 1.0-mm² size. Fittings (coupler/plug) must bear certification mark of the evaluation agency.

2. Flexible cord: Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. Wall plug: two-pole grounding type, NEMA 5-15P (15A, 125 V) or NEMA 6-15P (15 A, 250 V).

3. Coupler, cord, plug must bear “T” mark and registration number (Japanese Dentori Law). Flexible cord: Type VCT or VCTF, 3-conductor, 1.00-mm² size. Wall plug: two-pole grounding type, Japanese Industrial Standard C8303 (7 A, 125 V).

4. Flexible cord: Type RVV, 3-conductor, 0.75-mm² size. Fittings must bear certification mark of the evaluation agency.

5. Flexible cord: Type VCTF, 3-conductor, 0.75-mm² size. Fittings must bear certification mark of the evaluation agency.

When a battery reaches the end of its useful life, do not dispose of it in general household waste. Follow local laws and regulations for computer battery disposal.

WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging it and causing mercury exposure.

CAUTION: Procedures in the recycling appendix can damage display components. Only the LCD panel and backlight are intended for recycling. Handle carefully when removing.

NOTE: Materials Disposal. The product contains mercury requiring special handling at end-of-life due to environmental considerations. Contact local authorities or the Electronic Industries Alliance (EIA) at http://www.eiae.org for disposal/recycling information.

NOTE: The disassembly instructions provided are general. Specific details (screw sizes, quantities, locations, shapes) may vary between models.

The display assembly must be disassembled to access the backlight (1) and LCD panel (2) for recycling.

1. Remove all screw covers (1) and screws (2) securing the display bezel.

2. Lift up and out on the left/right inside edges (1) and top/bottom inside edges (2) of the display bezel until it disengages.

3. Remove the display bezel (3).

4. Disconnect display panel cables (1) from the display inverter and remove the inverter (2).

5. Remove all screws (1) securing the display panel assembly to the display enclosure.

6. Remove the display panel assembly (2) from the display enclosure.

7. Turn the display panel assembly upside down.

8. Remove all screws securing the display panel frame to the display panel.

9. Use a sharp-edged tool to cut the tape (1) securing the sides of the display panel to the frame.

10. Remove the display panel frame (2) from the display panel.

11. Remove the screws (1) securing the backlight cover to the display panel.

12. Lift the top edge of the backlight cover (2) and swing it outward.

13. Remove the backlight cover.

14. Turn the display panel right-side up.

15. Remove the backlight cables (1) from the clip (2) in the display panel.

16. Turn the display panel upside down. WARNING! Backlight contains mercury. Exercise caution.

17. Remove the backlight frame from the display panel.

18. Remove the backlight from the backlight frame.

19. Disconnect the display cable (1) from the LCD panel.

20. Remove the screws (2) securing the LCD panel to the display rear panel.

21. Release the LCD panel (3) from the display rear panel.

22. Release the tape (4) securing the LCD panel to the display rear panel.

23. Remove the LCD panel.

24. Recycle the LCD panel and backlight according to local regulations.