ALLIANCE AWN63RSN115CW01 (01) PDF Document

To enter the Factory Test Procedure on the ALLIANCE AWN63RSN115CW01, follow these steps:

1. Disconnect electrical power from the unit.

2. Reconnect electrical power to the unit.

3. Wait about 10 seconds.

4. Turn the Cycle Selection knob to the opposite of Normal Eco and stay on that selection for at least one second.

5. Press and hold the Start/Pause button.

6. Change the Cycle Selection knob to Normal Eco within 5 seconds.

7. Stay on Normal Eco for at least one second to enter the Factory Test Mode.

8. Press the Start/Pause button to advance through the test steps.

The Factory Test Procedure for the ALLIANCE AWN63RSN115CW01 includes the following test steps:

Number 0: Show Mode (All LEDs lit)

Number 1: Cycle Switch

Number 2: Temperature Switch

Number 3: Load Size Switch

Number 4: Extra Rinse

Number 5: Lid Switch

Number 6: Hot Fill

Number 7: Cold Fill

Number 8: Pressure Sensor Fill

Number 9: Lid Lock Check

Number 10: Long Stroke Agitate

Number 11: Short Stroke Agitate

Number 12: Factory Spin

Number 13: Unbalance Switch Test

Number 14: Breakaway

Number 15: Power Down

You can test the mixing valve solenoids on the ALLIANCE AWN63RSN115CW01 using an Ohm meter. The resistance readings for 120 Volt valves should be 900 to 1100 Ohms, and for 240 Volt valves, they should be 3200 to 4000 Ohms. Note that resistance readings slightly out of these ranges may be due to meter conditions and do not necessarily indicate mixing valve failure.

If the WASH and RINSE LEDs flash after installing a new control on the ALLIANCE AWN63RSN115CW01, it may indicate the pressure sensor harness was installed incorrectly. Follow these steps to correct it:

1. Disconnect electrical power from the unit.

2. Remove the screws holding the hood assembly to the rear hood panel.

3. Tip the control panel down to locate the H7 connection block (a 4-pin block with three wires: white, red, and gray).

4. Press the connection block release arm and remove the block.

5. Relocate the connection block so the release arm is at the three o’clock position, which matches the lock tab of the block on the control.

6. Re-install the control hood.

7. Reconnect electrical power to the unit.

8. Run the washer through a cycle to verify proper operation.

To troubleshoot a No Hot Water issue on the ALLIANCE AWN63RSN115CW01, check the following:

1. Ensure the water supply faucet is open.

2. Ensure the water supply is not cold (if cold, check if hoses are reversed or check the water heater).

3. Check if the hot water fill hose is kinked; straighten or replace the hose if necessary.

4. Check if the mixing valve screen or the screen in the outer end of the fill hose nearest the water supply faucet is clogged; clean or replace the screen.

5. Check for proper voltage output from the output board to the mixing valve hot solenoid. If not present, replace the output board.

6. If the solenoid is inoperative, replace the valve.

7. Check if the pressure hose is clogged or damaged; remove and clean or replace it.

8. Ensure the temperature selector switch is operating properly; if not, ohm out the selector switch using the wiring diagram.

If the ALLIANCE AWN63RSN115CW01 has a slow hot or warm fill, check the following:

1. Check if the fill hose filter screens are plugged with debris and clean or replace them.

2. Check if the mixing valve screens are plugged with debris and clean or replace them.

3. Check if water pressure is too low; the recommended water pressure is 20 to 120 psi.

Note: Recent mandates from the U.S. Department of Energy call for certain efficiencies that require a different fill valve. No modification can be made to the ALLIANCE AWN63RSN115CW01 to fill faster on these settings.

If the water fill does not stop at the proper level on the ALLIANCE AWN63RSN115CW01, investigate these items:

1. If there is a Pressure Sensor error (WASH and RINSE LEDs flash once), check for a restricted or clogged pressure bulb or hose and replace the sensor if clear.

2. If there is an overflow error (WASH and RINSE LEDs on continuously), check for a leak in the mixing valve.

3. Check for an air leak in the pressure hose and replace the hose or pressure bulb if found.

4. Test the mixing valve and replace it if inoperative.

5. Check for a siphoning action where the end of the drain hose is lower than the cabinet top; install a 562P3 Siphon Break Kit if necessary.

6. Check if the drain hose fits tight in the standpipe or drain; provide an air gap around the drain hose and drain receptacle.

7. Check for water in the pressure hose; blow air through the hose to remove water or replace the hose.

8. Check for broken, loose, shorted, or incorrect wiring.

If the ALLIANCE AWN63RSN115CW01 has a slow spin or no spin issue, perform these checks:

1. Ensure the cycle has not been paused.

2. Check if the lid is open or the lid switch is inoperative; close the lid or replace the switch.

3. Determine if the lid is locking. If not, check the wiring to the lid lock and the catch on the lid. If both are okay, check if the proper voltage is present; if it is, replace the lock.

4. Check if the drive belt is broken or loose; replace the belt if necessary.

5. If the motor will not run, check the wiring from the drive board to the motor and review any error codes.

6. Check for broken, loose, or incorrect wiring using the wiring diagram.

If the ALLIANCE AWN63RSN115CW01 experiences excessive vibration, follow these diagnostic steps:

1. Ensure the shipping plug has been removed from the base.

2. Check for an unbalanced load in the tub and redistribute the load.

3. Check if any centering springs are broken, disconnected, or in the wrong position; reconnect or replace them, ensuring green springs are in the front two positions.

4. Verify if the washer is leveled; adjust the leveling legs and make sure the rear leveling legs are free.

5. If installed on a weak, spongy, carpeted, or built-up floor, relocate the washer or support the floor to eliminate the condition.

6. Check if cabinet screws are incorrect or loose; tighten or replace them.

7. Check if the base is damaged from dropping; replace the base assembly if needed.

8. Check for lubricant on the pivot dome or base friction ring; remove lubricant or replace parts.

9. Check if the partial liquid-filled balance ring is leaking; replace the balance ring.

10. Check if the friction ring is broken; replace the friction ring.

To level the ALLIANCE AWN63RSN115CW01, follow these procedures:

1. Place a level on the cabinet top and check if the washer is level from side to side and front to back.

2. If not level, tilt the washer back to access the front leveling legs, loosen the locknuts, and adjust the legs by screwing them into or out of the washer base.

3. Tilt the washer forward on the front legs and lower it back down into position to set the rear self-leveling legs.

4. Ensure the washer does not rock. Once level, tighten the locknuts securely against the bottom of the washer base.

When replacing or reinstalling the drive bell on the ALLIANCE AWN63RSN115CW01, use the following torque specifications from Table 11: