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How do I identify the left and right PHONAK VIRTO I70-10 NW 0 hearing aids?
Your PHONAK VIRTO I70-10 NW 0 hearing aids have a color marking to indicate whether they are for the left or right ear. The color mark is located inside the battery door.
• A blue marking indicates the left hearing aid.
• A red marking indicates the right hearing aid.
Additionally, for the Virto I-10 NW O model, you can select a blue shell for the left device and a red shell for the right device.
How do I turn my PHONAK VIRTO I70-10 NW 0 hearing aid on and off?
The battery door of your PHONAK VIRTO I70-10 NW 0 also functions as the on/off switch.
To turn ON: Close the battery door completely. When you switch on the hearing aid, you may hear a start-up melody.
To turn OFF: Open the battery door.
How do I change the battery in my PHONAK VIRTO I70-10 NW 0?
Please follow these steps to change the battery in your PHONAK VIRTO I70-10 NW 0:
1. Remove the sticker from the new battery and wait two minutes.
2. Open the battery door on your hearing aid.
3. Place the new battery in the battery door with the flat side facing upwards.
If you find it difficult to close the battery door, check that the battery is inserted correctly with the flat side facing up. If the battery is not inserted correctly, the hearing aid will not work and the door can be damaged.
What type of battery does my PHONAK VIRTO I70-10 NW 0 use?
Your PHONAK VIRTO I70-10 NW 0 requires a size 10 zinc-air battery. Please ensure you use the correct type of battery.
| Model | Zinc-air battery size | Color marking on package | IEC code | ANSI code |
|---|---|---|---|---|
| Phonak Virto I-Titanium | 10 | yellow | PR70 | 7005ZD |
| Phonak Virto I-10 NW O | 10 | yellow | PR70 | 7005ZD |
How will I know when the battery is low on my PHONAK VIRTO I70-10 NW 0?
When the battery is low on your PHONAK VIRTO I70-10 NW 0, you will hear two beeps. After hearing the beeps, you will have approximately 30 minutes to change the battery, though this can vary depending on your hearing aid settings and the battery itself. It is recommended to always have a new battery on hand.
How do I put on my PHONAK VIRTO I70-10 NW 0 hearing aid?
To put on your PHONAK VIRTO I70-10 NW 0, take your hearing aid up to your ear and place the custom-made shell part into your ear canal.
How do I remove my PHONAK VIRTO I70-10 NW 0 hearing aid?
There are two methods for removing your PHONAK VIRTO I70-10 NW 0, depending on whether it has a removal handle.
With a removal handle:
Hold the removal handle and carefully pull the hearing aid up and out of the ear.
Without a removal handle:
1. Put your thumb behind your ear lobe and gently press your ear upward to push the hearing aid out of the canal. To help it along, you can make chewing movements with your jaw.
2. Grasp the protruding hearing aid and remove it.
How do I use the push button on my PHONAK VIRTO I70-10 NW 0?
The push button on your PHONAK VIRTO I70-10 NW 0 can have various functions or can remain inactive. This depends on the programming of the hearing aid, which is indicated in your individual “Hearing aid instructions”. Please ask your hearing care professional for this printout to understand its specific function.
How do I adjust the volume on my PHONAK VIRTO I70-10 NW 0?
If your PHONAK VIRTO I70-10 NW 0 is equipped with a volume control:
• To increase the volume, turn the volume control forwards (towards your nose).
• To decrease the volume, turn the volume control backwards (towards the back of your head).
Please note that the volume control can be disabled by your hearing care professional.
How do I use the Phonak MiniControl with my PHONAK VIRTO I70-10 NW 0?
The MiniControl contains a magnet that functions as a remote control to change the settings of your PHONAK VIRTO I70-10 NW 0. The functions available depend on your individual settings. To use the MiniControl:
1. Unscrew the magnet from the keychain housing.
2. While the hearing aid is on, hold the magnet next to the hearing aid.
3. Remove the magnet promptly once your hearing aid is set to the desired program or the volume is ideal for you.
Important Note: If you use a medical device like a pacemaker or ICD device (implantable cardioverter defibrillator), please read its specific user guide regarding magnetic fields. Do not place the MiniControl (open or closed) in your breast pocket. Maintain a distance of at least 15 cm (6 inches) between the MiniControl and any medical device.
How do I use the telecoil function on my PHONAK VIRTO I70-10 NW 0 for listening in public places?
If your PHONAK VIRTO I70-10 NW 0 has the telecoil option activated, you can use it in public spaces like churches, concert halls, and train stations equipped with a compatible loop system. Look for the official telecoil symbol to identify these areas.
To use the telecoil function, direct access to the program is possible via a long press of the push button on your hearing aid. Ensure that you are standing or seated within the designated loop system area.
What are the daily and weekly care instructions for my PHONAK VIRTO I70-10 NW 0?
General Information:
• Before using hair spray or applying cosmetics, remove your hearing aid from your ear.
• When not in use, leave the battery door open to allow moisture to evaporate. Always dry your hearing aid completely after use and store it in a safe, dry, and clean place.
Daily Care:
• Daily cleaning and the use of a drying system are recommended.
• Never use household cleaning products (like washing powder or soap) to clean your hearing aids. Do not rinse with water.
• Clean the surfaces of your hearing aids with a lint-free cloth or a soft brush.
• If your hearing aid is performing weakly or fails to operate, clean or replace the wax guard system. If the problem persists after cleaning and inserting a new battery, contact your hearing care professional.
Weekly Care:
• For more in-depth maintenance instructions or for more than basic cleaning, please see your hearing care professional.
Is the PHONAK VIRTO I70-10 NW 0 hearing aid waterproof?
The PHONAK VIRTO I70-10 NW 0 hearing aids are classified as IP68, which means they are water and dust resistant. They are designed to withstand daily life situations and can be worn in the rain. However, they are not waterproof and should not be fully submerged in water. Always remove your hearing aids before showering, swimming, or other water activities. The hearing aids should never be exposed to chlorinated water, soap, salt water, or other liquids with chemical content.
What are the environmental conditions for using, transporting, and storing my PHONAK VIRTO I70-10 NW 0?
Please ensure you use, transport, and store your PHONAK VIRTO I70-10 NW 0 hearing aids according to the following conditions:
| Operation | Transport | Storage | |
|---|---|---|---|
| Temperature | +5 to +40 °C (+41 to +104 °F) | -20 to +60 °C (-4 to +140 °F) | -20 to +60 °C (-4 to +140 °F) |
| Humidity (non condensing) | 0 to 90 % | 0 to 93 % | 0 to 93 % |
| Atmospheric pressure | 500 to 1060 hPa | 500 to 1060 hPa | 500 to 1060 hPa |
If the device has been subject to storage and transport conditions outside of the recommended use conditions, wait 15 minutes before starting the device.
What should I do if my PHONAK VIRTO I70-10 NW 0 hearing aid is not functioning?
| Cause | What to do |
|---|---|
| Dead battery. | Change battery. |
| Blocked sound outlet. | Clean sound outlet, e.g. replace wax guard system. |
| Battery not inserted correctly. | Insert battery correctly. |
| Hearing aid switched off. | Switch hearing aid on by completely closing the battery door. |
If the problem persists, contact your hearing care professional for assistance.
What should I do if my PHONAK VIRTO I70-10 NW 0 is not loud enough or the sound is distorted?
| Cause | What to do |
|---|---|
| Low battery. | Change battery. |
| Blocked sound outlet. | Clean sound outlet, e.g. replace wax guard system. |
| Volume too low. | Turn volume up if volume control is available. |
| Physical hearing condition has changed. | Contact you hearing care professional. |
If the problem persists, contact your hearing care professional for assistance.
Why is my PHONAK VIRTO I70-10 NW 0 whistling and what should I do?
| Cause | What to do |
|---|---|
| Hearing aid not inserted correctly. | Insert hearing aid correctly. |
| Earwax in ear canal. | Contact your ENT/GP or hearing care professional. |
If the problem persists, contact your hearing care professional for assistance.
What should I do if my PHONAK VIRTO I70-10 NW 0 is too loud?
If the volume is too loud and your hearing aid has a volume control, you can decrease the volume. If the problem persists, contact your hearing care professional for assistance.
Why does my PHONAK VIRTO I70-10 NW 0 play two beeps?
Two beeps from your PHONAK VIRTO I70-10 NW 0 is an indication for a low battery. You should change the battery within the next 30 minutes.
What does it mean if my PHONAK VIRTO I70-10 NW 0 switches on and off intermittently?
If your hearing aid is switching on and off intermittently, it may be due to moisture on the battery or hearing aid. Wipe the battery and hearing aid with a dry cloth. If the problem persists, contact your hearing care professional for assistance.
What are the intended use and contraindications for the PHONAK VIRTO I70-10 NW 0?
Intended Use:
The hearing aid is intended to amplify and transmit sound to the ear and thereby compensate for impaired hearing. The device is intended for patients from 18 years of age who fulfill the clinical indication.
Intended Medical Indication:
Clinical indications for the use of the hearing aids are:
• Presence of hearing loss (Uni- or bilateral)
• Conductive, sensorineural or mixed hearing loss
• Grades: mild to severe
Intended Medical Contraindications:
Contraindications for the use of the hearing aids are:
• Acute tinnitus (<3 months, after occurrence)
• Deformity of the ear (i.e. closed ear canal)
• Neural hearing loss (retro-cochlear pathologies such as absent/non-viable auditory nerve)
What are the potential side effects of using the PHONAK VIRTO I70-10 NW 0?
Physiological side-effects of hearing aids like tinnitus, dizziness, wax build up, too much pressure, sweating or moisture, blisters, itching and/or rashes, plugged or fullness and their consequences like headache and/or ear pain, may be resolved or reduced by your hearing care professional.
What are the primary criteria for referral to a medical or other specialist?
The primary criteria for the referral of a patient for a medical or other specialist opinion and/or treatment are as follows:
• Visible congenital or traumatic deformity of the ear;
• History of active drainage from the ear in the previous 90 days;
• History of sudden or rapidly progressive hearing loss in one or both ears within the previous 90 days;
• Acute or chronic dizziness;
• Audiometric air-bone gap equal to or greater than 15 dB at 500 Hz, 1000 Hz and 2000 Hz;
• Visible evidence of significant cerumen accumulation or a foreign body in the ear canal;
• Pain or discomfort in the ear;
• Abnormal appearance of the eardrum and ear canal such as:
– Inflammation of the external auditory canal,
– Perforated eardrum,
– Other abnormalities which the hearing care professional believes are of medical concern.
What are the important hazard warnings for the PHONAK VIRTO I70-10 NW 0?
Please be aware of the following hazard warnings when using your PHONAK VIRTO I70-10 NW 0:
• Modifications: Changes or modifications to the hearing aid that were not explicitly approved by Sonova AG are not permitted. Such changes may damage your ear or the hearing aid.
• Explosive Areas: Do not use the hearing aids in explosive areas (mines or industrial areas with danger of explosions, oxygen-rich environments or areas where flammable anesthetics are handled). This device is not ATEX certified.
• Battery Hazard: Device batteries are hazardous and can cause serious injuries if they are swallowed or placed inside any part of the body, whether used or new. Keep out of the reach of children, individuals with cognitive impairment, or pets. If you suspect a battery was swallowed or placed inside any part of the body, immediately consult your physician without any delay.
• Ear Pain/Irritation: If you feel pain in or behind your ear, if it is inflamed, or if skin irritation and accelerated accumulations of earwax occur, please check with your hearing care professional or physician.
• Cerumen Stop: In very rare cases, if not securely attached, a cerumen stop can remain in your ear canal when removing the hearing aid. In the unlikely case that such a part gets stuck in your ear canal, it is strongly recommended to see a physician for safe removal.
• Directional Microphones: Hearing programs in the directional microphone mode reduce background noises. Please be aware that warning signals or noises coming from behind, e.g. cars, are partially or entirely suppressed.
• Implantable Medical Devices: For persons with active implantable medical devices (i.e. pacemakers, defibrillators, etc.): Keep magnets (i.e. battery handling tool, MiniControl, EasyPhone magnet, etc.) at least 15 cm (6 inches) away from the active implant.
• Physical Impact: Avoid strong physical impacts to the ear when wearing in-the-ear hearing aids. A strong physical impact (e.g. during sports) may cause the in-the-ear shell to break, which may lead to perforation of the ear canal or ear drum. After mechanical stress or shock, ensure the hearing aid shell is intact before placing it in the ear.
• Medical/Dental Examinations: Special medical or dental examinations including radiation may adversely affect the correct functioning of your hearing aids. Remove and keep them outside the examination room/area before undergoing: Medical or dental examination with X-ray (also CT scan), or medical examinations with MRI/NMRI scans. Hearing aids don’t need to be removed for security gates (airports etc.).
• Allergic Reactions: The device and its components contain acrylates or methacrylates. People who are sensitive to such substances may experience an allergic skin reaction. Stop using the device immediately if a reaction occurs and contact your hearing care professional or physician.
What is the important information on product safety for the PHONAK VIRTO I70-10 NW 0?
• Never immerse your hearing aid in water. Protect it from excessive moisture. Always remove your hearing aid before showering, bathing, or swimming.
• Protect your hearing aid from heat and sunlight. Never use a microwave or other heating devices to dry your hearing aid.
• When not using your hearing aid, leave the battery door open so moisture can evaporate. Store it in a safe, dry, and clean place.
• Do not drop your hearing aid. Dropping onto a hard surface can cause damage.
• Always use new batteries. If a battery is leaking, replace it immediately to avoid skin irritation.
• The batteries used should not exceed 1.5 Volts. Do not use silver-zinc or Li-ion rechargeable batteries as they may cause severe damage.
• Remove the battery if you are not using your hearing aid for a long period of time.
• Do not use your hearing aid in areas where electronic equipment is prohibited.
• Do not kink or buckle the removal handle. Repeated stress may cause it to break.
• For long-term storage, place the hearing aid in a box with a drying capsule or in a well-ventilated location to allow moisture to evaporate.
• Never wash the microphone inputs as this could cause the device to lose its special acoustic features.
• Custom hearing aids with a titanium shell can contain small quantities of acrylates from adhesives. If you are sensitive and experience an allergic reaction, stop using the device and contact your hearing care professional.
• Keep hearing aids and their parts out of reach of children and anyone who might swallow them. If swallowed, consult a physician or hospital immediately as the hearing aid or its parts can be poisonous.
• Some internal components contain nickel. People sensitive to nickel may experience an allergic skin reaction. If this occurs, stop using the device and contact your hearing care professional.
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