FREE ENGLISH MOTOROLA CONNECT TO CELL XT822 (01) PDF USER GUIDE
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What important guidelines should I follow when using the adapter and telephone line cord?

Only use the adapter and telephone line cord provided in the box.


Is this phone designed for emergency calls during power failures?

This equipment is not designed to make emergency telephone calls during power failures. Alternative arrangements should be made for access to emergency services.


What should I do for warranty service?

Please retain your original dated sales receipt for your records. For warranty service of your Motorola product, you will need to provide a copy of your dated sales receipt to confirm warranty status. Registration is not required for warranty coverage.


How can I contact support for product-related questions?

For product-related questions, please call or visit us online:

US and Canada: 1-888-331-3383

Email: support@motorolahome.com


What are the key features of this phone?

Key features include:

• 1000 name and number directory.

• Caller ID shows you who is calling and includes details of the last 50 callers in the caller ID log. (You must subscribe to your network provider’s Caller ID or Call Waiting service for these features to work.)

• Make internal calls, transfer external calls, hold 3-way conversation between two internal callers and an external caller.

• Waterproof handset with IP67 rating.


What items are included in the product package?

The package includes:

• Waterproof handset (with Ni-MH rechargeable battery pack pre-installed)

• Base

• Handset Activation Nail Pin

• Power Adapter

• Charger

• Telephone Line Cord

• Wall-mount Bracket

• Quick Start Guide

In multi-handset packs, you will find one or more additional handsets, and chargers with power adapter units.


What warnings should I be aware of when setting up the phone?

Do not place your phone in the bathroom or other humid areas.

For installation:

• Never install telephone wiring during a lightning storm.

• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

• Never touch non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface.

• Use caution when installing or modifying telephone lines.


What guidelines should I follow when choosing a location for the phone?

When choosing a location for your new phone, consider these guidelines:

• Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave ovens, heating appliances and direct sunlight.

• Avoid areas of low temperature.

• Avoid other cordless telephones or personal computers.


What affects the handset range and signal strength?

Handset range: Optimal range is reached when there are no other electrical appliances working within the range area. Any obstruction between the base and handset will also reduce the range significantly.

Signal strength: When out of range of the corded base, the screen shows ‘Out of range or no pwr at base’. If you are on a call, the line will hang up. Move back within range. The cordless handset will automatically reconnect to the corded base.


What important points should I remember when setting up the base?

The base must be plugged into an electrical outlet at all times. Do not connect the telephone line cord to the telephone wall jack until the handset is fully charged. Only use the adapter and telephone line cord supplied with the product.


How do I connect the base?

1. Plug the power adapter into the power jack on the bottom of the base.

2. Plug the other end of the power adapter into an electrical outlet.

3. Plug one end of the telephone line cord into the telephone line jack on the bottom of the base. (If you have DSL high-speed internet service, a DSL filter (not included) is required. Connect the DSL filter to the telephone wall jack.)

4. Plug the other end of the telephone line cord into the telephone wall jack or DSL filter.

Notes:

• In multi-handset packs, the power adapter with the smaller pin is for the charger.

• If you have DSL high-speed internet service, a DSL filter (not included) is required. Contact your DSL service provider for more information.

• Use only the provided power adapter.

• Steps 3 and 4 should only be done once the handset is fully charged.


How do I connect the charger?

1. Plug the power adapter into the power jack on the bottom of the charger.

2. Plug the other end of the power adapter into an electrical outlet.

Note: Make sure the power outlet is not controlled by a wall switch.


How do I mount the base on a wall?

1. Drill two holes in the wall, vertically aligned, using the wall-mount bracket as a template.

2. Insert screws (not included) into the holes, leaving about 1/4 inch of the screws exposed.

3. Route the power cord and telephone line cord (if applicable) through the channels on the wall-mount bracket.

4. Align the holes on the back of the base with the screws in the wall and slide the base down until it is secure.

Alternatively, for standard wall plate mounting:

A. If your telephone wall plate has two mounting posts, align the holes on the back of the base with the mounting posts.

B. Slide the base down until it is secure.


How do I activate and charge the handset?

Notes:

• The phone battery is pre-installed.

• Make sure the handset is activated before charging.

1. Take the nail pin from the wrapper. Insert it into the hole on the back of the handset and press the button inside. Once activated, the LCD screen will be turned on.

2. Remove the wrapper and keep the nail pin for future use.

3. Put the handset on the base to charge for at least 12 hours. Once charged, the battery icon on the handset LCD will indicate fully charged.


How do I replace the battery?

With average use, your phone’s battery should last approximately one year. To order a replacement battery pack, visit http://www.motorolastore.com or call 1-888-331-3383.

Important: Use only the supplied rechargeable battery or replacement battery (model BT162342 / BT262342).

Note: Use a T6 Torx screwdriver to unscrew the battery door.

1. Unscrew the battery door using a T6 Torx screwdriver and remove the battery door.

2. Unplug the old battery pack from the handset.

3. Plug the new battery pack into the handset, ensuring the “THIS SIDE UP” label is facing up and the connector is correctly aligned.

4. Place the battery door back on and screw it in securely.


How can I understand the handset’s battery status from the LCD display?

The handset LCD display indicates the battery status as follows:

Battery indicators Battery status and action
The screen is blank, or shows Put in charger and [battery icon] flashes. The battery has no charge or very little charge. The handset cannot be used. Charge without interruption (at least 30 minutes).
The screen shows Low battery and [battery icon] flashes. The battery has enough charge to be used for a short time. Charge without interruption (at least 30 minutes).
The screen shows HANDSET X. The battery is charged, place it in the telephone base or charger when not in use.

What is the expected performance when the handset battery is fully charged?

When it is fully charged, you can expect the following performance:

Operation Operating time
While handset in use (talking*) Seven hours
While handset in speakerphone mode (talking*) Three and a half hours
While handset not in use (standby**) Five days

* Operating times vary depending on your actual use and the age of the battery.

** Handset/headset is not charging or in use.


How do I set the display language on the handset?

The LCD language is preset to English. You can select English, French, or Spanish.

1. Press MENU.

2. Press CID/▼ or ▲/ to choose Settings, press SELECT.

3. Press CID/▼ or ▲/ to choose LCD Language, press SELECT.

4. Press CID/▼ or ▲/ to choose the desired language, press SELECT to save the settings.

Note: If you accidentally changed the LCD language to French or Spanish, you can reset it to the English easily by pressing MENU and then entering *364#.


How do I set the date and time on the handset?

Note: If you’re a subscriber to your network’s Caller ID service, the date and time are automatically set when a call is received.

1. Press MENU.

2. Press CID/▼ or ▲/ to choose Set date/time, press SELECT.

3. Use the dialing keys (0-9) or press CID/▼ or ▲/ to edit the year and the date. Then press SELECT.

4. Use the dialing keys (0-9) or press CID/▼ or ▲/ to edit the time in 12 HR format. Press CID/▼ or ▲/ to toggle AM/PM settings.

5. Press SELECT to save the settings.

Your phone is now ready for use.


What are the functions of the MENU/SELECT button on the handset?

• Show the menu.

• While in a menu, press to select an item, or save an entry or setting.


What are the functions of the ▲/RINGER (Up/Ringer Volume) button on the handset?

• Review the directory when the handset is not in use.

• Increase the listening volume during a call.

• Scroll up while in a menu, or in the directory, caller ID log, or redial list.

• Move the cursor to the right when entering numbers or names.


What are the functions of the CID/▼ (Caller ID/Down/Volume Down) button on the handset?

• Review the caller ID log when the handset is not in use.

• Decrease the listening volume during a call.

• Scroll down while in a menu, or in the directory, caller ID log, or redial list.

• Move the cursor to the left when entering numbers or names.


What is the function of the INT (Intercom) button on the handset?

• Press to start an intercom conversation or transfer a call (for multi-handset models only).


What are the functions of the REDIAL/PAUSE button on the handset?

• Press repeatedly to review the redial list.

• Press and hold to insert a dialing pause while entering a number.


What are the functions of the OFF/CANCEL button on the handset?

• Hang up a call.

• Silence the ringer temporarily while the handset is ringing.

• Press and hold to erase the missed call indicator while the phone is not in use.

• Press to return to the previous menu; or press and hold to return to idle mode, without making changes.


What is the function of the 0 OPER button on the handset?

• Press to add a space when entering names.


What are the functions of the #QUIET button on the handset?

• Press and hold to set Quiet mode when idle.

• Press repeatedly to show other dialing options when reviewing a caller ID log entry.


What is the function of the CALL BLOCK button on the handset?

• Press to show the call block menu when the handset is not in use.


What are the functions of the MUTE/DELETE button on the handset?

• Mute the microphone during a call.

• Silence the ringer temporarily while the handset is ringing.

• Delete digits or characters while using the dialing keys.

• Delete the displayed entry while reviewing the directory, caller ID log, call block list or redial list.


What does the CHARGE light on the handset indicate?

• On when the handset is charging.


What is the function of the CELL button on the handset?

• Make or answer a cell call.


What are the functions of the HOME/FLASH button on the handset?

• Make or answer a home call.

• Answer an incoming home call when you hear a call waiting alert.


What are the functions of the 1/VM (Voicemail) button on the handset?

• Press repeatedly to add 1 in front of the caller ID log entry before dialing or saving it to the directory.

• Press and hold to set or dial your voicemail number.


What are the functions of the *TONE/a▶A button on the handset?

• While you have set the dial mode to pulse and on a call, press to switch to tone dialing temporarily.

• Press to toggle between upper and lower case of the next letters to be input.


What are the functions of the SPEAKER button on the handset?

• Make or answer a call using the handset speakerphone.

• During a call, press to switch between the speakerphone and the handset.

• Lights on when the handset speakerphone is in use.


What do the icons on the cordless handset LCD display mean?

Icon Description
(Cellular signal icon) On when the cell line is in use or there is an incoming cell call. Flashes when there is an incoming cell waiting call.
VM There are new voicemail received from your telephone service provider.
(Bell with a slash icon) The handset ringer is off.
NEW There are new caller ID log entries.
ECO The ECO mode activates automatically to reduce power consumption when the handset is within range from the telephone base.
ANS ON The answering system is turned on.
(Full battery icon) Full battery power level.
(2/3 battery icon) 2/3 battery power level.
(1/3 battery icon) 1/3 battery power level.
(Empty battery icon, flashing) Flashes when the battery is low and needs charging.
(Battery icon with animation) Animation in cycle. Battery is charging.
10:08 AM/PM (Time display) In idle mode, the current time is displayed. In Caller ID mode, the time of the call is displayed.
(Home icon) Flashes when there is a call waiting. On when the home line is in use or there is an incoming home call.
(Bluetooth icon with 1 or 2) There are Bluetooth devices connected on the cell devices list. (Icon shows 1 or 2).
MSG # 88/88 (Message counter) The message number currently playing and total number of new/old messages recorded.

What are the functions of the lights and buttons on the telephone base?

1. CELL 1 and CELL 2 lights:

• On when the telephone base is paired and connected with a Bluetooth device.

• Flashes when the telephone base is in a discoverable mode.

2. CELL 1 and CELL 2 buttons:

• Press to connect to the paired cell Bluetooth device.

• Press and hold to add or replace a Bluetooth device.

3. FIND HS button:

• Press to page all system handsets.

4. Charging cradle: For charging the handset.

5. IN USE light:

• On when the handset is in use, or the answering system is answering a call.

• Flashes when there is an incoming call, or another telephone sharing the same line is in use.


What are the features of Bluetooth wireless technology on this phone system?

Your XT801/XT802/XT811/XT821/XT822/XT831/XT8 phone system with Bluetooth wireless technology has the following features:

• Pair and connect up to a maximum of two cell phones with the telephone base to make and receive cell calls. Only one cell phone can be active on a call at a time.

• Make and receive calls using your cell phone plan while utilizing the ease and comfort of your home telephone system.

• Receive directory entries from your cell phone.


What important information should I know about using Bluetooth with this phone system?

• Refer to the user’s manual of your Bluetooth enabled cell phone for more information about how that device uses Bluetooth connectivity.

• Bluetooth wireless technology operates within a short range (a maximum of approximately 15 feet) from the telephone base. Keep connected cell phones within this range. For optimal performance, place your cell phone next to the telephone base while using the XT801/XT802/XT811/XT821/XT822/XT831/XT8 cell line.


What tips can help improve Bluetooth performance and call quality?

• If your cell phone has poor reception in your home, the XT801/XT802/XT811/XT821/XT822/XT831/XT8 cannot improve the reception. However, if there is a location in your house with better reception, you can leave your cell phone at that location while using the XT801/XT802/XT811/XT821/XT822/XT831/XT8 cell line.

• If you experience poor sound quality, place your cell phone closer to the XT801/XT802/XT811/XT821/XT822/XT831/XT8 to ensure strong Bluetooth signal strength. Make sure there are no physical obstacles between the XT801/XT802/XT811/XT821/XT822/XT831/XT8 and the cell phone, such as large furniture or thick walls.

• Charge your cell phone while it is connected to the telephone base. Your cell phone’s battery will discharge faster while it is connected to the telephone base via Bluetooth wireless technology.

• Monitor your cell phone’s usage because minutes are deducted from your cellular plan for the duration of all cell calls.

• For optimal performance, place your cell phone next to the telephone base while using the cell line.

• To avoid interference from other electronic devices, place your telephone base far away from devices such as baby monitors, wireless routers, microwaves, and computers.


How do I set up Bluetooth on the XT801/XT802/XT811/XT821/XT822/XT831/XT8 phone system?

Note: Make sure your cell phone has a good cell reception near the telephone base.

To use a Bluetooth enabled cell phone with your XT801/XT802/XT811/XT821/XT822/XT831/XT8, you must first pair and connect it with the telephone base. All XT801/XT802/XT811/XT821/XT822/XT831/XT8 handsets can be used to make or answer on the cell phone line.

Bluetooth wireless technology operates within a short range (15 feet). When you pair a Bluetooth cell phone to the telephone base, move closer to the telephone base to maintain sufficient signal strength.


How do I pair and connect a Bluetooth enabled cell phone?

1. Choose a slot to pair the cell phone. Press and hold CELL 1 and/or CELL 2 on the telephone base for about four seconds until the CELL 1 and/or CELL 2 light flashes.

• If there is already a cell phone in the slot, the existing cell phone will be erased from the cell devices list.

2. Turn on the Bluetooth feature of your cell phone. Once your cell phone finds your phone (Motorola XT801/XT802/XT811/XT821/XT822/XT831/XT8), press the appropriate key on your cell phone to continue the pairing process.

• Your cell phone may prompt you to enter the PIN of the telephone base. The default PIN of the telephone base is 0000.

• All cell phones that are connected to the telephone base are disconnected temporarily until the pairing process is complete.

When the cell phone is successfully paired and connected to the telephone base, the corresponding status icon (Bluetooth 1 or Bluetooth 2) displays on the handset. The corresponding device light (CELL 1 and/or CELL 2) on the base turns on.

The pairing process may take up to one minute. If the pairing process fails, turn off the Bluetooth feature on your cell phone and on the XT801/XT802/XT811/XT821/XT822/XT831/XT8 by pressing CELL 1 / CELL 2. Then repeat the steps above to pair and connect again. In some cases, it may take you a few attempts to complete the pairing process.

The steps for the pairing process may vary for different cell phones. If this happens, follow the prompts on your cell phone and your XT801/XT802/XT811/XT821/XT822/XT831/XT8 to complete the pairing process.


How do I pair and connect a Bluetooth enabled headset?

1. Press MENU on the phone when it is not in use.

2. Press CID/▼ or ▲/ to choose Bluetooth, and then press SELECT.

3. Press CID/▼ or ▲/ to choose Add BT headset, and then press SELECT. The screen displays Search headset….

• If there is already a cell device in the slot, the existing cell phone will be erased from the cell devices list.

4. Set your headset to discoverable mode (refer to the user’s manual of your headset on the Bluetooth feature of your headset). Once your handset finds your headset, press SELECT.

• Enter the PIN of your headset if required. The PIN for most Bluetooth devices is 0000 (refer to the user’s manual of your headset), then press SELECT.

5. When the headset is successfully paired and connected to the telephone base, the Bluetooth 2 icon displays. The CELL 2 device light on the base turns on.

The pairing process may take up to one minute. If the pairing process fails, turn off the Bluetooth feature on your headset and on the XT801/XT802/XT811/XT821/XT822/XT831/XT8 by pressing CELL 2. Then repeat the steps above to pair and connect again. In some cases, it may take you a few attempts to complete the pairing process.

When a connected headset is charging, it may disconnect from the telephone base and the CELL 2 light on the telephone base turns off. For some headset models, you may need to turn on the headset and reconnect it to the telephone base again.


How does auto connection work for Bluetooth devices?

A cell device may be disconnected from the telephone base when:

• The Bluetooth feature of your connected cell device is turned off.

• The power of your cell device is turned off.

• Your cell device is not within range of the telephone base.

After the cell device is disconnected, wait for about 1 minute. Then, power on the cell device, turn on the Bluetooth feature, or move it within range of the base, the base will try to reconnect to the cell device. If you disconnect the cell device from the cell devices list, the base will not attempt to reconnect unless your cell device is moved out of range and back in range again.

Note: If your cell device does not reconnect to the base automatically, follow the section on how to connect it manually.


How do I manually connect a paired cell phone or headset?

If you need to connect your paired cell phone or headset to the telephone base manually:

1. Press CELL 1 and/or CELL 2 on the telephone base when it is not in use. The CELL 1 and/or CELL 2 light flashes.

2. When the cell phone or headset is connected to the telephone base, you hear two beeps. The corresponding status icon (Bluetooth 1 or Bluetooth 2) displays on the handset. The corresponding device light (CELL 1 and/or CELL 2) on the base turns on.


How do I disconnect a paired cell phone or headset?

To disconnect a paired cell phone or headset from the telephone base, refer to the user’s manuals of your cell phone or headset for instructions to disconnect a Bluetooth device.

If you press and hold CELL 1 and/or CELL 2 on the telephone base, the existing paired cell phone in that slot will be erased. See “Add a Bluetooth enabled cell phone” and “Add a Bluetooth enabled headset” on how to pair and connect a new cell phone or headset.


How do I review the list of paired Bluetooth devices?

1. Press MENU on the handset when it is not in use.

2. Press CID/▼ or ▲/ to choose Bluetooth, and then press SELECT.

3. Press CID/▼ or ▲/ to choose Device list, and then press SELECT.


How do I download directory contacts from my Bluetooth cell phone?

You can download directory entries to your XT801/XT802/XT811/XT821/XT822/XT831/XT8 telephone system via Bluetooth wireless technology. Each downloaded directory entry is stored in the handset directory with up to 24 digits for each phone number and 15 characters for each name.

Before downloading the directory, make sure the cell phone is paired and connected to the XT801/XT802/XT811/XT821/XT822/XT831/XT8. Make sure the handset battery is charged for at least 10 minutes.

Place your cell phone next to the telephone base while downloading.

To download contacts from your Bluetooth cell phone:

1. Press MENU on the handset when it is not in use.

2. Press CID/▼ or ▲/ to choose Bluetooth, and then press SELECT.

3. Press CID/▼ or ▲/ to choose Download dir, and then press SELECT. The handset displays Select a device briefly.

4. Press CID/▼ or ▲/ to choose a desired device when necessary, and then press SELECT.

• If there is no cell phone paired to the system, the handset displays Pair cell first, and then returns to the previous menu.

• If the selected device is not available, the handset displays DX not avail, and then returns to the previous menu.

During the download, the handset flashes Downloading…. All other idle system handsets display Downloading….

5. When the downloading process completes or when the memory is full, the handset displays Entries added: XXX. Then the handset returns to the Bluetooth menu.

Notes:

• Certain cell phones do not support SIM card download. If this is the case, try transferring the contacts from your SIM card to your cell phone memory first, and then download from your cell phone memory. For more information on how to transfer contacts from your SIM card to your cell phone memory, see the user’s manual of your cell phone.

• When downloading the directory from your Bluetooth enabled cell phone, some data may not transfer. For example, if you have home, mobile and work numbers for a particular contact, the three categories may not transfer to your XT801/XT802/XT811/XT821/XT822/XT831/XT8.


How do I make a home call?

Predial:

Enter the phone number and then press HOME or SPEAKER to dial the phone number.

• The handset displays Unable to call if the telephone line is in use.

Direct dialing:

Press HOME or SPEAKER to get a line and enter the phone number.

• The handset displays Unable to call if the telephone line is in use.


How do I dial a number from the directory, redial list, or caller ID log using the home line?

Dialing from the directory (home line):

1. Press ▲/RINGER (directory icon).

2. Press CID/▼ or ▲/ to scroll and select the entry you want to dial.

3. Press HOME or SPEAKER to dial the number.

Dialing from the redial list (home line):

1. Press REDIAL, and then CID/▼ or ▲/ to scroll and select an entry you want to redial.

2. Press HOME or SPEAKER to dial the number.

Dialing from the caller ID log (home line):

1. Press CID/▼ and then CID/▼ or ▲/ to select the entry you want to dial.

2. Press HOME or SPEAKER to dial the number.


How do I make a cell call?

Predial:

Enter the phone number and then press CELL to dial the phone number.

• If you have only one cell phone connected to the telephone base, it is automatically selected to make cell calls.

• If you have two cell phones connected to the telephone base, the handset displays Select a device. Press CID/▼ or ▲/ to select a cell phone and then press SELECT.

Direct dialing:

1. Press CELL. The handset displays Select a device.

• If you have only one cell phone connected to the telephone base, press SELECT to select the only device.

• If you have two cell phones connected to the telephone base, press CID/▼ or ▲/ to select a cell phone and then press SELECT.

2. Enter the telephone number, and then press CELL to dial.

• The handset displays Unable to call if your cell phone is in use.


How do I dial a number from the directory, redial list, or caller ID log using the cell line?

Dialing from the directory (cell line):

1. Press ▲/RINGER (directory icon).

2. Press CID/▼ or ▲/ to scroll and select the entry you want to dial.

3. Press CELL to dial the number.

Dialing from the redial list (cell line):

1. Press REDIAL, and then CID/▼ or ▲/ to scroll and select an entry you want to redial.

2. Press CELL to dial the number.

Dialing from the caller ID log (cell line):

1. Press CID/▼ and then CID/▼ or ▲/ to select the entry you want to dial.

2. Press CELL to dial the number.


How do I transfer a call from a handset to a Bluetooth headset?

When you make or answer a home call or a cell call on a handset, you can transfer the call to your headset. The handset remains active, but the handset earpiece and microphone are muted. If you hang up the handset, the call will end.

1. During a call, press MENU on the handset.

2. Press CID/▼ or ▲/ to choose Use Headset, and then press SELECT.

• The handset briefly displays Transferring, followed by Headset Used after the call is successfully transferred to the Bluetooth headset.

Notes:

• When you answer a call from the headset, that call cannot be transferred to a handset.

• The handset will not show Use Headset when the Bluetooth headset is already in use, or there are no active Bluetooth headsets on the device list.


How do I transfer a call from a Bluetooth headset back to the handset?

1. Press MENU on the handset.

2. Press SELECT to select Use Handset.

Note: When you answer a call using a headset, and you lose the Bluetooth connection or battery is depleted, the call will be lost.


How do I answer a home or cell call?

Answer a home call:

Press HOME, SPEAKER or any dialing key (0-9, *TONE/a▶A or #QUIET) to answer.

Answer a cell call:

Press CELL, SPEAKER or any dialing key (0-9, *TONE/a▶A or #QUIET) to answer.


How do I end a home or cell call?

End a home call:

Press OFF/CANCEL on the handset, place the handset in the telephone base or handset charger.

End a cell call:

Press OFF/CANCEL on the handset, place the handset in the telephone base or handset charger.


How do I use the speakerphone?

When the handset is on a call, press SPEAKER to switch between the speakerphone and the handset receiver. When the speakerphone is active, the handset displays Speaker.


How do I control the volume during a call?

During a call, press CID/▼ or ▲/.

Notes:

• The handset and speakerphone volume settings are independent.

• When the volume reaches the minimum or maximum setting, you hear two beeps.


How do I use the mute function?

The mute function allows you to hear the other party but the other party cannot hear you.

During a call, press MUTE/DELETE. The handset displays Muted until the mute function is turned off.

Press MUTE/DELETE again to resume the conversation. The handset briefly displays Microphone on.


How do I join a call in progress?

Another handset can join you on a home call. That call continues until all parties hang up. You can share an outside call with up to two handsets at the same time.

Join a call:

1. When a handset is already on a call, press HOME or SPEAKER on another handset to join the call.

2. To exit the call, press OFF/CANCEL or place the handset in the telephone base or handset charger. The call continues on the other handset until both handsets hang up.


How do I handle call waiting on the home line?

When you subscribe to call waiting service with your telephone service provider, the handset flashes the home icon and you hear a beep if someone calls while you are already on a call.

Press HOME/FLASH on the handset to put your current call on hold and take the new call.

Press HOME/FLASH on the handset at any time to switch back and forth between calls.


How do I handle call waiting on the cell line?

When you subscribe to call waiting service with your cell phone service provider, the handset flashes the cellular signal icon and you hear a beep if someone calls while you are already on a call.

Press CELL on the handset to put your current call on hold and take the new call.

Press CELL on the handset at any time to switch back and forth between calls.


How do I use chain dialing?

Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log, or redial list while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from these lists.

Access a number from the directory while on a call:

1. Press MENU.

2. Press SELECT to choose Directory.

3. Press CID/▼ or ▲/ to scroll to the desired entry.

4. Press SELECT to dial the displayed number.

Access a number from the caller ID log while on a call:

1. Press MENU.

2. Press CID/▼ or ▲/ to choose Caller ID log, and then press SELECT.

3. Press CID/▼ or ▲/ to scroll to the desired entry.

4. Press SELECT to dial the displayed number.

Access a number from the redial list while on a call:

1. Press REDIAL to enter the redial list.

2. Press CID/▼ or ▲/ or REDIAL repeatedly to browse to the desired entry.

3. Press SELECT to dial the displayed number.


How do I use the Find Handset feature?

This feature helps you find misplaced handsets.

Start the paging tone:

• Press FIND HS on the telephone base. All idle handsets ring and their screens display ** Paging **.

Stop the paging tone:

• Press HOME/FLASH, CELL, OFF/CANCEL, SPEAKER or any dialing key (0-9, *TONE/a▶A or #QUIET) on a handset.

-OR-

• Press FIND HS again on the telephone base.

-OR-

• Place the handset in the telephone base or charger.


How do I make an intercom call?

Use the intercom feature for conversations between two devices. Your telephone base supports up to five devices. You can buy additional expansion handsets (XT8) or headsets for this telephone base.

1. Press INT when idle.

-OR-

Press MENU when idle. Press CID/▼ or ▲/ to scroll to Intercom, then press SELECT.

• The screen displays Intercom to:.

2. Use the dialing keys to enter a handset number (1-5).

• The handset shows Calling HS X. The destination handset rings and shows HS X is calling.

3. To answer the intercom call on the destination handset, press HOME/FLASH, CELL, SPEAKER, or any dialing key (0-9, *TONE/a▶A or #QUIET). Both handsets now show Intercom.

4. To end the intercom call on either handset, one party presses OFF/CANCEL or places the handset back in the telephone base or handset charger.

Notes:

• You can cancel the intercom call before it is answered by pressing OFF/CANCEL or INT on the originating handset.

• If the destination handset does not answer the intercom call within 100 seconds, is on a call or out of range, the originating handset displays Unable to call and returns to idle mode.

• Press OFF/CANCEL or MUTE/DELETE on the destination handset to temporarily silence the intercom ringer.

• Only one intercom call can be established at a time.


How do I answer an incoming call during an intercom call?

When you receive an incoming home call during an intercom call, you will hear an alert tone. Handsets flash the home icon and display the caller ID.

When you receive an incoming cell call during an intercom call, you will hear an alert tone. Handsets flash the cellular signal icon and display the caller ID.

• To answer a home call, press HOME/FLASH. The intercom call ends automatically.

• To answer the cell call, press OFF/CANCEL. The telephone continues to ring. Then press CELL.

• To end the intercom call without answering the outside call, press OFF/CANCEL. The intercom call ends and the telephone continues to ring.


How do I transfer an external call using intercom?

While on an outside call, you can use the intercom feature to transfer the call from one device to another.

1. Press INT during a call.

-OR-

Press MENU during a call. Press CID/▼ or ▲/ to scroll to Intercom, then press SELECT.

• The screen displays Intercom to:.

2. Use the dialing keys to enter a handset number (1-5).

• The handset shows Calling HS X. The destination handset rings and shows HS X is calling.

3. To answer the intercom call on the destination handset, press HOME/FLASH, CELL, SPEAKER, or any dialing key (0-9, *TONE/a▶A or #QUIET). Both handsets now show Intercom.

4. To transfer the call, press OFF/CANCEL on the initiating handset or place the initiating handset back in the telephone base or charger.

5. To end the intercom call on either handset (after transfer or if not transferred), one party presses OFF/CANCEL or places the handset back in the telephone base or handset charger.

Notes:

• You can cancel the intercom call before it is answered by pressing OFF/CANCEL or INT on the originating handset.

• If the destination handset does not answer within 100 seconds, is in use, on a call, or is out of range, the originating handset displays Unable to call, and then reconnects to the outside call.

• You can press OFF/CANCEL or MUTE/DELETE on the destination handset to temporarily silence the intercom ringer.

• Only one intercom call can be established at a time.


How do I use the Redial List?

Each handset stores the last 10 telephone numbers dialed (up to 30 digits). When there are already 10 entries, the oldest entry is deleted to make room for the new entry.

Review a redial list entry:

1. Press REDIAL to enter the redial list.

2. Press CID/▼, ▲/ or REDIAL repeatedly to browse until the desired entry displays.

Dial a redial list entry:

1. Press REDIAL to enter the redial list.

2. Press CID/▼, ▲/ or REDIAL repeatedly to browse until the desired entry displays.

3. Press HOME/FLASH or SPEAKER to dial using the home line; or press CELL to dial using the cell line.

-OR- (Alternative to step 1-2 for dialing)

1. Press HOME/FLASH or SPEAKER to use the home line; or press CELL to use the cell line.

2. Press REDIAL to enter the redial list.

3. Press CID/▼, ▲/ or REDIAL repeatedly to browse until the desired entry displays.

4. Press SELECT to dial the displayed number.

Delete a redial list entry:

1. Press REDIAL to enter the redial list.

2. Press CID/▼, ▲/ or REDIAL repeatedly to browse until the desired entry displays.

3. When the handset displays the number you want to delete, press MUTE/DELETE.


How do I add an entry to the Directory?

The directory can store up to 1000 entries, which are shared by all handsets. Each entry may consist of a telephone number up to 30 digits, and a name up to 15 characters. Any additions, deletions, or edits made on one handset will be reflected on other handsets.

If the telephone number in the directory exceeds 15 digits, a dash appears after the 14th digit and then the remaining digits are shown beginning with a dash alternately.

1. Enter the number when the handset is not in use, press SELECT, then go to Step 5.

-OR-

Press MENU when the handset is not in use.

2. Press SELECT to select Directory.

3. Press SELECT again to select Add new entry.

4. When Enter number displays, use the dialing keys to enter a number (up to 30 digits).

-OR-

Copy a number from the redial list by pressing REDIAL. Then press CID/▼, ▲/ or REDIAL repeatedly to find the desired number. Press SELECT to copy the number.

5. Press SELECT to move on to the name (screen shows Enter number).

6. When Enter name displays, use the dialing keys to enter a name (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. Press the key repeatedly until the desired character appears. The first character of every word is capitalized.

While entering names and numbers, you can:

• Press CID/▼ or ▲/ to move the cursor to the right or left.

• Press MUTE/DELETE to erase a digit.

• Press and hold MUTE/DELETE to erase all digits.

• Press and hold REDIAL/PAUSE to enter a dialing pause (a p appears).

• Press 0 OPER to add a space.

• Press *TONE/a▶A to change the next letter to upper or lower case.

7. Press SELECT to save. You hear a confirmation tone and then the handset returns to the previous menu.


How do I review directory entries?

Entries are sorted alphabetically.

1. Press ▲/RINGER (directory icon) when the handset is not in use. The screen displays the first entry in the directory.

2. Press CID/▼ or ▲/ to browse through the directory, or use the dialing keys to start a name search.

-OR-

1. Press MENU when the handset is not in use.

2. Press SELECT to select Directory.

3. Press CID/▼ or ▲/ to choose Review, and then press SELECT.

4. The screen displays the first entry in the directory. Press CID/▼ or ▲/ to browse through the directory.

Note: If the telephone number in the directory exceeds 15 digits, a dash appears in front of the telephone number and shows the remaining numbers alternately.


How do I perform an alphabetical search in the directory?

1. Follow the steps in “Review directory entries” to enter the directory.

2. Use the dialing keys to enter the letter associated with the name. For example, if you have entries for Jenny, Jessie, Kristen and Laura in your directory, press 5 (JKL) once to see Jenny (when Jenny displays, press CID/▼ to see Jessie), twice to see Kristen, or three times to see Laura. If there is no name entry matching your search, the next closest match in alphabetical order appears. If necessary, press CID/▼ or ▲/ to browse.


How do I edit a directory entry?

1. Search for the desired entry in the directory (see “Review directory entries” or “Alphabetical search”).

2. When the desired entry displays, press SELECT. The handset displays Enter number.

3. Use the dialing keys to edit the number, and then press SELECT. The handset displays Enter name.

4. Use the dialing keys to edit the name.

5. Press SELECT to save the entry. You hear a confirmation tone. The handset displays the revised entry.


How do I dial a directory entry?

1. Search for the desired entry in the directory (see “Review directory entries” or “Alphabetical search”).

2. Press HOME/FLASH or SPEAKER to dial using the home line; or press CELL to dial using the cell line.


How do I delete a directory entry?

1. Search for the desired entry in the directory (see “Review directory entries” or “Alphabetical search”).

2. When the desired entry displays, press MUTE/DELETE. The screen displays Delete entry?.

3. Press SELECT to confirm. The screen displays Deleting…. You hear a confirmation tone and then the handset returns to previous menu.


How do I delete all directory entries?

1. Press MENU when the handset is not in use.

2. Press CID/▼ or ▲/ to choose Directory, and then press SELECT.

3. Press CID/▼ or ▲/ to choose Delete all, and then press SELECT.

• The handset displays Delete all?. Press SELECT to confirm. The screen displays Deleting…. You hear a confirmation tone and then the handset returns to previous menu.


When does caller ID information appear?

If you subscribe to caller ID service, information about each caller appears after the first or second ring.


What happens if you answer a call before caller information appears on the screen?

If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log.


How many entries can the caller ID log store, and what are the limits for phone numbers and names?

The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name.


What happens if the telephone number in a caller ID entry has more than 15 digits?

If the telephone number has more than 15 digits, only the last 15 digits appear.


What happens if the name in a caller ID entry has more than 15 characters?

If the name has more than 15 characters, only the first 15 characters are shown and saved in the caller ID log.


In what order do entries appear in the caller ID log, and what happens when it’s full?

Entries appear in reverse chronological order. When the caller ID log is full, the oldest entry is deleted to make room for new incoming call information.


Are caller ID log entries shared between handsets, and what about deletions?

Caller ID log entries are shared by all system handsets (for multiple handset models only). Any deletions made on one handset are reflected on all other handsets.


Under what conditions can this product provide caller ID information?

This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment. The time and date are sent by your telephone service provider along with the call information.


How do I review the caller ID log using the CID button?

1. Press CID when the handset is not in use. The screen displays the first entry in the caller ID log.

2. Press CID/▾ or ▲/⌫ to browse.


How do I review the caller ID log using the MENU button?

1. Press MENU when the handset is not in use.

2. Press CID/▾ or ▲/⌫ to scroll to Caller ID log, and then press SELECT twice to choose Review. The handset displays the first entry.

3. Press CID/▾ or ▲/⌫ to browse.


What happens when I reach the beginning or end of the caller ID log while browsing?

You hear a double beep when you reach the beginning or end of the caller ID log.


What is memory match and how does it work with incoming calls?

When the incoming telephone number matches the last seven digits of a telephone number in your directory, the screen displays the stored name of the directory entry. For example, if Mike Smith calls, his name appears as Mike if this is how you entered it into your directory.


In what format will the number be shown in the caller ID log?

The number shown in the caller ID log will be in the format sent by the telephone service provider. The telephone service provider usually delivers 10-digit phone numbers (area code plus telephone number). If the phone number of the caller does not match a number in your directory, the name will appear as it is delivered by the telephone service provider.


When does the “XX missed calls” indicator display on the handset?

When there are calls that have not been reviewed in the caller ID log, the handsets display XX missed calls.


What happens to the missed calls count when I review a new caller ID log entry?

Each time you review a caller ID log entry marked NEW, the number of missed calls decreases by one.


When does the missed call indicator disappear?

When you have reviewed all the missed calls, the missed call indicator disappears.


How can I clear the missed call indicator without reviewing calls one by one?

If you do not want to review the missed calls one by one, press and hold CANCEL on the handset when not in use to clear the missed call indicator. All the entries are then considered old.


How can I change the number of digits dialed from the caller ID log?

Although the caller ID log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the caller ID log and store the new number to the directory.


How do I display different dialing options while reviewing the caller ID log?

While reviewing the caller ID log, press # (pound key) repeatedly to display different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory.


How do I add a ‘1’ in front of a telephone number from the caller ID log before dialing or saving?

Press 1 repeatedly if you need to add 1 in front of the telephone number before dialing or saving it in the directory.


How do I dial a number from the caller ID log once it’s displayed in the correct format?

When the number is displayed in the correct format for dialing, press HOME, CELL or SPEAKER to dial.


What happens if I have programmed the home area code when reviewing the caller ID log?

If you have programmed the home area code, only the last seven digits of the incoming phone numbers from that area code will be displayed while reviewing the caller ID log. Press # repeatedly to display all possible dialing options.


How do I dial a caller ID log entry?

1. Search for the desired caller ID log entry (see Review the Caller ID log).

2. When the desired entry displays, press HOME, CELL or SPEAKER to dial.


How do I save a caller ID log entry to the directory?

1. Search for the desired caller ID log entry (see Review the Caller ID log).

2. When the desired entry displays, press SELECT.

3. Press SELECT again to choose Directory. Then the handset displays Enter number.

4. Use the dialing keys to edit the number, when necessary. Press SELECT to move to the name. The handset displays Enter name.

5. Use the dialing keys to add or edit the name.

6. Press SELECT when done and you hear a confirmation tone.


What functions are available while entering names and numbers?

• Press CID/▾ or ▲/⌫ to move the cursor to the right or left.

• Press DELETE to erase a digit.

• Press and hold DELETE to erase all digits.

• Press and hold PAUSE to enter a dialing pause (a p appears).

• Press 0 to add a space while editing a name or number.

• Press *TONE/a▶A to change the next letter to upper or lower case.


What happens if I try to save a directory entry that already exists?

If you save an entry which already exists in the directory, the handset displays Number repeated and then returns to the previous screen.


How do I delete a single caller ID log entry?

1. Search for the desired caller ID log entry (see Review the Caller ID log).

2. Press DELETE to delete the displayed entry.


How do I delete all caller ID log entries?

1. Press MENU when the handset is not in use.

2. Press CID/▾ or ▲/⌫ to scroll to Caller ID log, and then press SELECT.

3. Press CID/▾ or ▲/⌫ to scroll to Delete all, and then press SELECT.

4. When the screen shows Delete all? Press SELECT to confirm. The screen displays Deleting… and then you hear a confirmation tone.


What is required to use the call block feature and how many entries can it store?

If you have subscribed to caller ID service, you can set the telephone to block unknown calls and certain undesired calls. The call block list stores up to 20 entries.


What happens when a home line call is blocked?

When a home line is blocked, the caller will hear a simulated busy tone for one ring cycle. You may pick up the call during the first ring when there is no caller ID information. Otherwise, the call is disconnected.


How do I block unknown calls?

You can block unknown calls using one of two methods:

Method 1:

1. Press CALL BLOCK when the handset is not in use.

2. Press CID/▾ or ▲/⌫ to choose Calls w/o num, and then press SELECT.

3. Press CID/▾ or ▲/⌫ to choose Unblock or Block, then press SELECT. You hear a confirmation tone.

-OR-

Method 2:

1. Press MENU when the handset is not in use. Press CID/▾ or ▲/⌫ to choose Call Block, and then press SELECT.

2. Press CID/▾ or ▲/⌫ to choose Calls w/o num, and then press SELECT.

3. Press CID/▾ or ▲/⌫ to choose Unblock or Block, then press SELECT. You hear a confirmation tone.


How do I add an entry to the call block list?

You can add a call block list entry using one of two initial methods:

Method 1 to start:

1. Press CALL BLOCK when the handset is not in use.

-OR-

Method 2 to start:

1. Press MENU when the handset is not in use. Press CID/▾ or ▲/⌫ to choose Call Block, and then press SELECT.

Then continue with the following steps:

2. Press CID/▾ or ▲/⌫ to choose Block list, and then press SELECT.

3. Press CID/▾ or ▲/⌫ to choose Add new entry, and then press SELECT.

4. When Enter number displays, use the dialing keys to enter a number (up to 30 digits). OR Copy a number from the redial list by pressing REDIAL. Then press CID/▾, ▲/⌫ or REDIAL repeatedly to find the desired number. Press SELECT to copy the number.

5. Press SELECT to move on to the name.

6. When Enter name displays, use the dialing keys to enter a name (up to 15 characters). Additional key presses produce other characters on that key. The first character of every word is capitalized.

7. Press SELECT to save. You hear a confirmation tone and then the screen returns to the previous menu.


What functions are available while entering names and numbers for the call block list?

• Press CID/▾ or ▲/⌫ to move the cursor to the left or right.

• Press DELETE to erase a digit.

• Press and hold DELETE to erase all digits.

• Press and hold PAUSE to enter a dialing pause (a p appears).

• Press 0 to add a space (for entering names only).

• Press *TONE/a▶A to change the next letter to upper or lower case.


How do I review the call block list?

You can review the call block list using one of two initial methods:

Method 1 to start:

1. Press CALL BLOCK when the handset is not in use.

-OR-

Method 2 to start:

1. Press MENU when the handset is not in use. Press CID/▾ or ▲/⌫ to choose Call Block, and then press SELECT.

Then continue with the following steps:

2. Press CID/▾ or ▲/⌫ to choose Block list, and then press SELECT.

3. Press SELECT to choose Review.

4. When an entry displays, press CID/▾ or ▲/⌫ to browse. You hear a double beep when you reach the beginning or end of the caller block list.


What happens if I access an empty call block list?

When you access the call block list without records, the screen shows List empty.


How do I edit a call block list entry?

1. Search for the desired block list entry (see Review the call block list).

2. When the desired entry displays, press SELECT. The handset displays Enter number.

3. Use the dialing keys to edit the number.

4. Press SELECT to move to the name. The handset displays Enter name.

5. Use the dialing keys to add or edit the name.

6. Press SELECT to save the entry. You hear a confirmation tone.


How do I save a caller ID log entry to the call block list?

1. Search for the desired caller ID log entry (see Review the caller ID log).

2. When the desired entry displays, press SELECT.

3. Press CID/▾ or ▲/⌫ to choose To Call block, and then press SELECT. Then the handset displays Enter number.

4. Use the dialing keys to edit the number, when necessary.

5. Press SELECT to move to the name. The handset displays Enter name.

6. Use the dialing keys to add or edit the name.

7. Press SELECT when done.


What happens if I try to save an entry to the call block list that already exists?

If you save an entry which already exists in the call block list, the handset displays Number repeated and then returns to the previous screen.


How do I delete a single call block list entry?

1. Search for the desired block list entry (see Review the call block list).

2. Press DELETE. You hear a confirmation tone and the handset displays the next entry.


What happens if the call block list is empty after an entry is deleted?

If the call block list is empty after an entry is deleted, the handset displays List empty. You hear a confirmation tone.


What is the “Mute first ring” feature and how do I use it?

Your telephone rings once for blocked calls. You can choose to mute the first ring for all incoming calls, so that there will be no ring for blocked calls. By default, the first ring is set to On.

To change this setting:

1. Press MENU when the handset is not in use.

2. Press 7464# on the handset.

3. Scroll to choose First ring:On to keep the first ring, or First ring:Off to mute the first ring.

4. Press SELECT to save.


What is the effect of muting the first ring on the answering system and voicemail?

When you have muted the first ring, you will hear one ring less before the answering system and voicemail answer the incoming calls.


How do I turn the key tone on or off?

You can turn the key tone on or off for each handset. If you turn the key tone off, there are no beeps when you press the handset keys.

1. Press MENU when the handset is not in use.

2. Press CID/▾ or ▲/⌫ to choose Settings, and then press SELECT.

3. Press CID/▾ or ▲/⌫ to choose Key tone, and then press SELECT.

4. Press CID/▾ or ▲/⌫ to choose On or Off.

5. Press SELECT to save your selection. Then the handset returns to the previous menu. You hear a confirmation tone.


How do I change the ringer tone for Home or Cell calls?

You can choose from different ringer tones for each handset.

1. Press MENU when the handset is not in use.

2. Press CID/▾ or ▲/⌫ to choose Ringers, and then press SELECT.

3. Press CID/▾ or ▲/⌫ to choose Home ringtone or Cell ringtone, and then press SELECT.

4. Press CID/▾ or ▲/⌫ to sample each ringer tone.

5. Press SELECT to save your selection. Then the handset returns to the previous menu. You hear a confirmation tone.

Note: If you turn off the ringer volume, you will not hear ringer tone samples.


How do I set the handset ringer volume or turn it off?

You can set the ringer volume or turn the ringer off on each handset. When the ringer is off, an icon appears on the screen.

1. Press MENU when the handset is not in use.

2. Press CID/▾ or ▲/⌫ to choose Ringers, and then press SELECT.

3. Press SELECT to choose Home volume or Cell volume, and then press SELECT.

4. Press CID/▾ or ▲/⌫ to sample each volume level.

5. Press SELECT to save your selection. Then the handset returns to the previous menu. You hear a confirmation tone.

Note: The ringer volume also determines the ringer volume for intercom calls. If the ringer volume is set to off, that handset is silenced for all incoming calls except paging tone.


How can I temporarily silence the ringer during an incoming call?

When the telephone is ringing, you can temporarily silence the ringer of the handset without disconnecting the call. The next call rings normally at the preset volume. To do this, press CANCEL or MUTE on the handset; it displays Ringer muted and an icon.


When do the handset and base ring for an incoming call?

Each handset and the base ring when there is an incoming call unless the ringer volume of that device is turned off.


What is quiet mode and how do I turn it on or off?

You can turn on the quiet mode for a period of time (1-12 hours). During this period, all tones (except paging tone) are muted.

To turn on quiet mode:

1. Press and hold #QUIET when the handset is not in use.

2. The handset displays Quiet: _ _ hours. Use the dialing keys (0-9) to enter the desired duration (1-12).

3. Press SELECT to save. You hear a confirmation tone. The handset displays Quiet mode on and an icon.

To turn off quiet mode:

Press and hold #QUIET when the handset is not in use. The handset displays Quiet mode off briefly and then returns to idle.


Can I still hear sample tones if quiet mode is on when changing ringer settings?

When you change the settings of the ringer tone or ringer volume, you can still hear the samples even if the quiet mode is on.


How do I set or delete the home area code?

When you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the caller ID log.

To set the home area code:

1. Press MENU when the handset is not in use.

2. Press CID/▾ or ▲/⌫ to choose Settings, and then press SELECT.

3. Press CID/▾ or ▲/⌫ to choose Home area code, and then press SELECT.

4. Use the dialing keys to enter a three-digit home area code.

5. Press SELECT to save your selection. Then the handset returns to the previous menu. You hear a confirmation tone.

If, in the future, your telephone service provider requires you to dial the area code when making a local call, or, if you move to a location that requires it, delete the home area code you have already programmed by following the steps above (likely by clearing the entry in step 4). After you have deleted the home area code, _ _ _ will appear on the display.


How do I change the dial mode (e.g., from touch-tone to pulse)?

The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone to make a call.

1. Press MENU when the handset is not in use.

2. Press CID/▾ or ▲/⌫ to choose Settings, and then press SELECT.

3. Press CID/▾ or ▲/⌫ to choose Dial mode, and then press SELECT.

4. Press CID/▾ or ▲/⌫ to choose Touch-tone or Pulse.

5. Press SELECT to save your selection. Then the handset returns to the previous menu. You hear a confirmation tone.


How do I use temporary tone dialing if I have pulse (rotary) service?

If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services.

1. During a call, press *TONE/a▶A.

2. Use the dialing keys to enter the number you wish to dial.

3. The telephone sends touch-tone signals. The telephone automatically returns to pulse dialing mode after you end the call.


How do I know if I have new voicemail from my telephone service provider?

When you received a voicemail, the handset displays New voicemail and an icon. Voicemail is a feature available from most telephone service providers. It may be included with your telephone service, or may be optional. Fees may apply.


How do I typically retrieve voicemail, and when do the new voicemail indicators turn off?

To retrieve, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages.

After you have listened to all new voicemail messages, the indicators on the handset turn off automatically.


How do I set my voicemail number for quick access?

You can save your access number on each handset for easy access to your voicemail number. You can press and hold 1 / [voicemail icon] to retrieve voicemail once set.

To set the voicemail number:

1. Press MENU when the handset is not in use.

2. Press CID/▾ or ▲/⌫ to choose Settings, and then press SELECT.

3. Press CID/▾ or ▲/⌫ to choose Settings (this is likely the sub-menu for voicemail number setup), and then press SELECT.

4. Use the dialing keys to enter the voicemail number (up to 30 digits).

5. Press SELECT to save.


How do I turn off the new voicemail indicators, and does this delete messages?

When you have retrieved your voicemail while away from home, and the handset still displays the new voicemail indicators, use this feature to turn off the indicators. This feature turns off the indicators only; it does not delete your voicemail messages.

1. Press MENU when the handset is not in use.

2. Press CID/▾ or ▲/⌫ to choose Settings, and then press SELECT.

3. Press CID/▾ or ▲/⌫ to choose Clr voicemail, and then press SELECT. You hear a confirmation tone.


What happens if I have voicemail on my cell phone and don’t answer an incoming cell call on this phone system?

If you have voicemail service active on your cell phone, and you do not answer the incoming cell call, the call will be answered by your cell phone’s voicemail. Contact your cell phone service provider for more information about voicemail service.


Can I expand my telephone system, and what is the maximum number of devices supported?

You can add new handset (XT8) to your telephone system. All accessories are sold separately. Your telephone base supports a maximum of five devices. For more details, refer to the user’s manual that comes with your new device.


What should I do if my telephone does not work at all?

Make sure the telephone base is installed properly, and battery is installed and charged correctly. For optimum daily performance, return the handset to the telephone base after use.


What should I do if the display shows “Low battery”?

Place the handset in the telephone base or charger for charging.


What should I do if I cannot dial out?

• Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing.

• Eliminate any background noise. Mute the handset before dialing, or dial from another room in your home with less background noise.


What should I do if the display shows “No line” and I cannot hear the dial tone?

• Disconnect the telephone line cord from your telephone and connect it to another telephone. If there is no dial tone on that other telephone either, then the telephone line cord may be defective. Try installing a new telephone line cord. If changing telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Contact your telephone service provider.

• You may be using a new cable or VoIP service, the existing telephone jacks in your home may no longer work. Contact your service provider for solutions.


What should I do if the display shows “To register HS…” and “…see manual” alternately and the handset doesn’t work?

The handset is deregistered from the telephone base. Place the handset in the telephone base to register it back. After about 10 seconds, the handset displays Registering…. When the registration process completes, the handset displays Registered and you hear a beep. The registration process takes about 90 seconds.


What should I check if I cannot add and connect my cell phone or headset to the telephone base?

• Make sure you have cellular coverage and the Bluetooth function of your cell phone or headset is turned on. See the user’s manual of your cell phone or headset for more information.

• Make sure that the telephone base is in discoverable mode.

• Carefully follow the instructions in this manual.

• Make sure that your Bluetooth cell phone headset is not connected to any other Bluetooth device, and is connected to the telephone base and active on the device list.

• Turn off your cell phone or headset, and then turn it on again.


What can I do if my cell phone reception is poor at home and I cannot connect it to the phone system (XT801/XT802/XT811/XT821/XT822/XT831/XT8)?

If there is a location in your house with better reception, you can leave your cell phone at that location while you use the XT801/XT802/XT811/XT821/XT822/XT831/XT8 cell line. In order for this to work, the telephone base must be within 15 feet of the cell phone.


What should I do if the battery does not charge in the handset or the handset battery does not accept charge?

• Make sure the handset is placed in the telephone base or charger correctly.

• If the battery is completely depleted, charge the battery for at least 30 minutes before use.

• You may need to purchase a new battery.


What should I check if the telephone does not ring when there is an incoming call?

• Make sure the ringer volume is not set to off.

• The handset may be too far from the telephone base. Move it closer to the telephone base.


What should I do if my handset beeps and is not performing normally?

Move the handset closer to the telephone base. It may be out of range.


What should I do if I hear other calls when using the telephone?

Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or telephone service. Contact your telephone service provider.


What should I do if I hear noise on the cordless handset and the keys do not work?

Make sure the telephone line cord is plugged in securely.


What can cause interference or calls to fade out on the cordless handset, and what can I do?

• The handset may be out of range. Move it closer to the telephone base.

• If you subscribe to high-speed Internet service (DSL – digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.

• Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.

• The location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within your home or office, away from walls or other obstructions. In many environments, elevating the telephone base improves overall performance.


Why might my phone not receive or show caller ID, or not show it during call waiting, and what can I do?

• Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone.

• Both your and the caller’s telephone service providers must use equipment compatible with the caller ID service.

• The caller may not be calling from an area which supports caller ID.

• The caller ID information displays after the first or second ring.


What should I do if the display shows “Out of range or no pwr at base”?

• The handset may be out of range. Move it closer to the telephone base.

• Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.


What should I check if my telephone doesn’t work with a computer-based nontraditional telephone service?

• Make sure your computer is powered on, and your Internet is working properly.

• Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.

• In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply.

• If you are using a firewall, it may prevent access to your nontraditional telephone service. Contact your service provider for more information.


How do I change the LCD language back to English if I accidentally changed it?

While the handset is not in use or is on a call, press MENU and then enter *364# to change the handset LCD language back to English.


What steps should I take if my product is not working properly?

1. Read this User’s Guide.

2. Visit our website: http://www.motorolastore.com

3. Contact Customer Service: US and Canada: 1-888-331-3383; Email: support@motorolahome.com


Where can I download the full user manual?

Please download full user manual from our website. Website: http://www.motorolastore.com


How can I order a replacement battery pack?

To order a replacement battery pack contact customer service or visit our website.


What product care instructions should I follow for my XT801/XT802/XT811/XT821/XT822/XT831/XT8 waterproof handset?

Your XT801/XT802/XT811/XT821/XT822/XT831/XT8 handset is waterproof but your base is not. Follow these product care instructions to maintain the waterproof performance of the device in good condition:

• Make sure that the battery door is tightly closed.

• Do not immerse the device in water deeper than 1 meter (3 feet) and do not keep it submerged for more than 30 minutes.

• Do not expose the device to salt water, ionized water, soapy water or water moving with force, such as ocean waves or waterfalls.

• Do not open the battery door using wet hands, when the device is wet or in very humid places, such as swimming pools or bathrooms.

• Avoid pressing buttons on the device while it is underwater. This could allow water to enter into the casing and damage the device.

• Make sure the device is completely dry before charging it.

• If the device gets wet, dry it thoroughly with a clean, soft cloth.

• If the device has been immersed in water or the microphone or the speaker is wet, sound may not be heard clearly during a call. Ensure that the microphone or the speaker is clean and dry by wiping it with a dry cloth.

• Your handset has been tested in a controlled environment and certified to be waterproof and dust-resistant in specific conditions (meet requirements of classification IP67). Despite this classification, your device is not impervious to water damage in any situation.


What are the general important safety instructions when using the phone?

Follow these safety precautions when using your phone to reduce the risk of fire, electric shock, and injury to persons or property:

1. Keep all vents and openings of the phone unblocked. Do not set the phone on a heating register or over a radiator. Ensure that proper ventilation is provided at the installation site.

2. Do not use this product, except for the waterproof handset, while wet or near water; for example, near a bath tub, kitchen sink or swimming pool.

3. Do not allow anything to rest on the power cord. Place the power cord so that it will not be walked on.

4. Never insert objects of any kind into the product vents as that may result in fire or electric shock.

5. Unplug this product from the electrical outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

6. Do not disassemble this product. If service or repair work is required, contact the customer service helpline found in this User’s Guide.

7. Do not overload wall outlets and extension cords.

8. Avoid using during an electrical storm. Use a surge protector to protect the equipment.

9. Do not use this phone to report a gas leak, especially if you are in the vicinity of the gas line.

CAUTION: To reduce the risk of fire, use only No. 26 AWG or larger UL Listed or CSA Certified Telecommunication Line Cord.


When should I unplug the cordless phone immediately from an outlet?

• The power cord or plug is damaged or frayed.

• Liquid has been spilled on the product, except for the waterproof handset.

• The base has been exposed to rain or water. Do not retrieve the base until after you have unplugged the power and phone from the wall. Then retrieve the unit by the unplugged cords.

• The product has been dropped or the cabinet has been damaged.

• The product exhibits a distinct change in performance.


What are the installation guidelines for this phone?

1. Read all instructions and save them for future reference.

2. Follow all warnings and instructions marked on the product.

3. Do not install this product near a bath tub, sink, or shower.

4. Operate this phone using only the power source that is indicated on the marking label. If you are unsure of the power supply to your home, consult with your dealer or local power company.

5. Do not place this product on an unstable cart, stand, or table. This product may fall, causing serious damage to the product.

6. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work to restore the product to normal operation.

7. Clean this product with a soft, damp cloth. Do not use chemicals or cleaning agents to clean this phone.

8. Use only the power supply that came with this unit. Using other power supplies may damage the unit.

9. Because this phone operates on electricity, you should have at least one phone in your home that operates without electricity in case of a power outage.

10. To avoid interference to nearby appliances, do not place the base of the phone on or near a TV, microwave oven, or VCR.

CAUTION: To maintain compliance with the FCC’s RF exposure guidelines, place the base unit at least 20 cm from nearby persons.


What are the safety instructions for handling the battery?

• Do not burn, disassemble, mutilate, or puncture the battery. The battery contains toxic materials that could be released, resulting in injury.

• CAUTION: There is a risk of explosion if you replace the battery with an incorrect battery type. Use only the battery pack that came with your phone or an authorized replacement recommended by the manufacturer.

• Keep battery packs out of the reach of children.

• Remove battery packs if storing over 30 days.

• Do not dispose of battery packs in fire, which could result in explosion.

• The rechargeable battery packs that power this product must be disposed of properly and may need to be recycled. Refer to the battery label for battery type. Contact your local recycling center for proper disposal methods.

SAVE THESE INSTRUCTIONS


How do I obtain warranty service or other information?

You will receive instructions on how to ship the Products or Accessories at your expense and risk, to a BINATONE Authorized Repair Center.

To obtain service, you must include:

(a) the Product or Accessory;

(b) the original proof of purchase (receipt) which includes the date, place and seller of the Product;

(c) if a warranty card was included in your box, a completed warranty card showing the serial number of the Product;

(d) a written description of the problem; and, most importantly;

(e) your address and telephone number.


What should I do if the equipment causes harmful interference to radio or television reception?

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.


What could void the user’s authority to operate the equipment?

Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.


What are the FCC compliance conditions and RF exposure guidelines for this device?

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. For body-worn operation, this handset has been tested and meets the FCC RF exposure guidelines. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.


What information about FCC Part 68 and ACTA compliance should I be aware of?

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug are provided with this product. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See the installation instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, contact your telephone service provider.

This equipment must not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone service provider or a qualified installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty.

If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC.

Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.


What should I do if I store or test emergency numbers in memory dialing locations?

If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:

• Remain on the line and briefly explain the reason for the call before hanging up.

• Perform such activities in off-peak hours, such as early morning or late evening.


What are the technical specifications of the phone?

Category Detail
Power requirements Handset: 2.4V Ni-MH battery
Telephone base: Input: 110V AC, Output: 6V DC/400mA
Charger: Input: 110V AC, Output: 6V DC/400mA
Frequency control Crystal controlled PLL synthesizer
Transmit frequency Handset: 1921.536-1928.448 MHz
Telephone base: 1921.536-1928.448 MHz
Bluetooth: 2402.000-2480.000 MHz
Channels DECT channel: 5
Bluetooth channel: 79
Nominal effective range Maximum power allowed by FCC. Actual operating range may vary according to environment conditions at the time of use.
Memory Handset directory: 1000 memory locations; up to 30 digits and 15 characters
Handset caller ID log: 50 memory locations; up to 24 digits and 15 characters
Handset call block: 20 entries

CLICK HERE TO DOWNLOAD MOTOROLA CONNECT TO CELL XT822 (01) PDF MANUAL


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