Free English KOGAN KANECSHDMCA (01) PDF document. Download the PDF, use the online viewer, or browse the FAQs for easy troubleshooting.
CLICK HERE TO DOWNLOAD KOGAN KANECSHDMCA (01) PDF DOCUMENT
If this is not the document you want for this product, click here to see if we have any other documents for this product.
What are the safety warnings and prohibited uses for the KOGAN KANECSHDMCA massager?
The following uses are prohibited for the KOGAN KANECSHDMCA massager:
• Do not use this product continuously for a long time to prevent muscle pain caused by excessive massage.
• Do not use when lying flat or half lying down.
• Do not use this product while driving.
• Do not use if you have undergone surgery on the massaged part or have skin damage, redness, inflammation or congestion.
• Do not scratch or stab this product with sharp objects.
• Do not disassemble the internal components of the product.
Which individuals should not use or should seek medical advice before using the KOGAN KANECSHDMCA massager?
• People with heart disease, skin disease, malignant tumours, bleeding tendencies and other blood diseases, osteoporosis, soft tissue diseases, risk of stroke and other physical abnormalities should not use this product.
• Seek your doctor’s advice before using this product if you have any health conditions.
• Pregnant women are not recommended to use this product. Seek your doctor’s advice before using this product.
• This product should be kept out of the reach of children. Children shall not play with this product.
• This product can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the product in a safe way and understand the hazards involved.
• Cleaning and user maintenance shall not be made by children without supervision.
When should I immediately stop using the KOGAN KANECSHDMCA massager?
If any of the following situations occur, cease use immediately and unplug the product from the electrical outlet. Do not disassemble or attempt to repair the product yourself.
• Burning smell.
• Power cuts out after touching the power cord.
• The power cord is hot or damaged.
What are the safety warnings regarding the battery in the KOGAN KANECSHDMCA?
The battery used in this product is a professional rechargeable battery and should not be used in other products. Do not charge the removed battery.
• Do not throw it into the fire to overheat it.
• Do not pierce with nails, impact by gravity or perform disassembly or modification.
• Do not connect the positive and negative electrodes of the battery directly with metal.
• Do not store it with necklaces, hair pins, etc.
• Do not charge, use or place it in high-temperature places such as near the stove or in the scorching sun.
These conditions can cause heat or fire.
What are the important notices for using the KOGAN KANECSHDMCA?
• This product is a household electronic healthcare product, not a medical device and is not suitable for diagnosis, treatment and other commercial purposes.
• Before use, remove and other items that may affect the massage from the area you are massaging.
• During use, if there is pain or discomfort in the massage area, stop using the product.
• When using, if the product appears abnormal, power it off immediately. Do not disassemble the product yourself.
• Take care when handling the heated surface of this product when in use.
• Comply with safety regulations when using this product in other specific environments.
• Keep this product away from water, fire and corrosive environments.
• Use as needed, for 10 minutes at a time. It is recommended to rest before using again. If used excessively, it may cause physical discomfort and skin injury.
• For first use, observe your physical condition and skin changes. If you feel pain or discomfort on the skin, stop using the product and seek medical attention immediately.
How do I properly dispose of the KOGAN KANECSHDMCA?
What are the main parts of the KOGAN KANECSHDMCA Heated Neck and Shoulder Massager?
• Massage Head
• Control Panel
• Charging Port
• Indicator Light
• Power Button
• Mode Button
• Heating Button
• Intensity Button
• USB-C to USB-A Cable
How do I charge the KOGAN KANECSHDMCA massager?
• Before first use, charge the massager for approximately 2.5 hours to ensure it is fully charged.
• The massager cannot be powered on or used while charging.
• It is normal for the massager and the adaptor to become slightly warm during charging.
• Connect the USB-C end of the provided cable to the charging port on the massager and connect the USB-A end to a 5V/2A USB-A power adaptor (not provided). Then, connect the adaptor to an electrical outlet.
What do the indicator light statuses mean on the KOGAN KANECSHDMCA?
| Flashing red | Low battery |
| Solid red | Charging |
| Solid green | Fully charged |
How do I wear the KOGAN KANECSHDMCA massager correctly?
• Inspect the product to ensure it is not damaged before use.
• Remove necklaces, metal accessories, or any other items that may cause discomfort during use.
• Sit or recline in a comfortable position and relax your body completely.
• Place the massager over your shoulders and neck, adjust it to your preferred position, and begin use.
How do I turn the KOGAN KANECSHDMCA on and off?
• To power on the massager, press and hold the ‘Power’ button for 2 seconds. The indicator will illuminate red.
• To power off the massager, press and hold the ‘Power’ button for 2 seconds. The indicator will switch off.
How do I switch between massage modes on the KOGAN KANECSHDMCA?
Press the ‘Mode’ button to toggle between the 2 massage modes:
• Mode 1: Vitality Mode (default)
• Mode 2: Relaxation Mode
How do I use the hot compress feature on the KOGAN KANECSHDMCA?
• Press the ‘Heating’ button to turn the hot compress on or off.
• The hot compress is enabled by default when the massager is powered on.
How do I adjust the massage intensity on the KOGAN KANECSHDMCA?
• Press the ‘Intensity’ button to switch between 2 massage intensity levels.
• Level 1 intensity is set by default when the device is powered on.
How long does a massage session last with the KOGAN KANECSHDMCA?
• The massager runs for a default duration of 10 minutes.
• After 10 minutes, it will automatically power off.
• To continue the massage, simply power it on again.
How do I clean the KOGAN KANECSHDMCA massager?
• Before cleaning, ensure the ‘Power’ button is turned off and the plug is removed from the electrical outlet. Never touch the outlet with wet hands.
• Wipe the surface of the massager using a soft cloth dampened with water or 75% alcohol.
• Allow the massager to air dry completely before reuse.
• Do not rinse the massager with water or other liquids.
• Avoid using corrosive cleaning agents such as benzene or thinner, as these may cause discoloration or damage.
What are the maintenance guidelines for the KOGAN KANECSHDMCA?
• Keep the massager clean and store it in a dry, cool location away from high humidity, high temperatures, or areas with volatile gases.
• Protect the device from moisture, dust, and rodents.
• Avoid placing heavy objects on top of the massager.
• Do not expose the product to direct sunlight or heat sources, as this may cause warping or discoloration.
• In the event of a malfunction, do not attempt to disassemble or repair the massager yourself.
How should I store the KOGAN KANECSHDMCA?
• If storing for more than 2 months, inspect the massager for any damage and fully charge it before use.
• Avoid storing the device directly on the ground, or in contact with walls or ceilings.
• If the massager will not be used for an extended period, cover it with a dust cover (not included) to prevent dust accumulation.
How do I remove the battery from the KOGAN KANECSHDMCA for recycling?
1. Disconnect the power supply and carefully open the massager casing.
2. Remove the battery.
3. Recycle the battery promptly in accordance with local environmental regulations.
What are the technical specifications of the KOGAN KANECSHDMCA?
| Charging port | USB-C |
| Input voltage | 5V/2A |
| Rated power | 10W |
| Battery capacity | 2000mAh |
| Massage time | 10 minutes |
| Product weight | 1250g |
| Product size | 245 x 170 x 163mm |
| Executive standard | GB4706.1-2005 GB4706.10-2008 |
What should I do if my KOGAN KANECSHDMCA does not power on?
If the massager does not power on, the battery power may be insufficient. In this case, you should charge the massager.
Another reason could be that the massager has been operating for too long and triggered the over-heating protection. When the massager has cooled down, it can be operated again.
Why does my KOGAN KANECSHDMCA stop during use?
If the massager stops during use, it could be because the working time of 10 minutes has lapsed. You should power the massager on again.
It could also be due to a low battery. In this case, charge the massager.
What should I do if the massage from my KOGAN KANECSHDMCA feels weak?
What do I do if the hot compress function on my KOGAN KANECSHDMCA is not working?
What should I do if my KOGAN KANECSHDMCA emits an odour or smoke during operation?
What should I do if the battery on my KOGAN KANECSHDMCA dies quickly and cannot be charged?
Why is the ‘Charging’ indicator not illuminated on my KOGAN KANECSHDMCA when plugged in?
How to use the PDF below:
* Touchscreen: Swipe up/down with-in the PDF to scroll and pinch or spread with two fingers to zoom.
* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.
CLICK HERE TO DOWNLOAD KOGAN KANECSHDMCA (01) PDF DOCUMENT
