JOHNSON CONTROLS IQ4 NS (01) PDF MANUAL

The front of the IQ4 NS includes 2 LED indicators, letting an installer or end user know the status of the system at a glance.

Power LED

Status LED

In addition to the LED Indicators, the speakers may also announce system statuses when the Power Button on the right side of the system is pressed.

Note: System statuses are announced in the following order: Alarms > Troubles > Ready to Arm or which zones are open (whichever is applicable for the system).

The IQ4 NS supports multiple different wireless keypads & keyfobs. Depending on the system configuration (PowerG, 319.5MHz, 345MHz or 433MHz), you can control the system using the following methods:

You can use shortcut keys to access options or features. Use the scroll keys to view the list of options in each menu.

NOTE: Press and hold function keys for two seconds

Arming and Disarming

Bypassing – All bypass commands begin with [*][1] + [Access Code†]

Common Functions

NOTE: † Access codes are optional based on security system installer configuration and whether secure arming is enabled.

Away mode activates the complete alarm system by arming all perimeter sensors and arming all interior sensors. To arm the system in Away Mode, complete the following steps:

1. Ensure all windows and doors are closed and the Ready indicator is on.

2. To arm using the Away key, press and hold the Away key for 2 seconds and, if required, enter your access code or to Quick Arm the system press [*][0].

If zones are bypassed, the, * Warning * Bypass Active is displayed. After successfully initiating the arming sequence, the armed indicator turns on and the Ready indicator remains lit. The Exit Delay timer begins counting down. The keypad beeps six times, continues beeping every second until beeping rapidly in the final ten seconds.

3. To cancel the arming sequence, enter your access code. When the exit delay timer expires and the system is armed, the Ready indicator turns off. The Armed indicator remains on and the keypad stops sounding.

Stay mode partially activates your alarm system by arming all perimeter sensors, and bypassing all interior sensors to arm the system in Stay mode.

1. Ensure all windows and doors are closed and the Ready indicator is on.

2. Press and hold the Stay key for 2 seconds and, if required, enter your access code. Do not leave the premises.

3. If zones are bypassed, the LCD keypad a warning is displayed. After you successfully initiate the arming sequence the Armed indicator turns on. The Ready indicator remains lit.

4. To cancel the arming sequence, enter your access code or present your proximity tag. When the exit delay timer expires and the system is armed, the Ready indicator turns off and the Armed indicator remains on. The bypass or system indicator activates.

No-entry arming arms the system in Stay mode by removing the Entry Delay from configured zones, arming all perimeter sensors, bypassing all interior sensors. When you use the No-entry arming feature, an attempt to enter through a door or window creates an instant alarm. To arm the system in No-Entry mode, complete the following steps:

1. Check that the Ready indicator is on and your system is ready to be armed.

2. Press [*][9] and, if required, enter your [access code].

3. If zones have been bypassed, a warning message displays on the LCD keypad.

4. After you successfully initiate the arming sequence the Armed light flashes as a reminder that the system is armed and has no entry delay. The keypad sounds fast beeps. The keypad displays Exit Delay in Progress.

5. To cancel the arming sequence, enter your access code. When the exit delay timer expires, the system is armed.

Use the Quick Exit feature if the system is armed and you would like to leave without disarming and re-arming the system. Quick Exit provides a two minute exit delay to leave the premises without triggering an alarm.

1. When the system is already armed and the Armed light is lit, press and hold the Quick Exit key for 2 seconds or press [*][0].

2. Exit the premises before the exit delay timer expires. After exiting, the delay timer is canceled.

An error tone (long beep) sounds on the keypads if the system is unable to arm. Arming errors occur if:

– The system is not ready to arm (i.e., sensors are open). and no Auto-bypass option is enabled on the IQ4 NS.

– An incorrect user code is entered.

– A trouble is present and has not been viewed by the user. This operation must be enabled by the installer.

To correct an arming error, complete the following steps:

1. Ensure all sensors are secure. Your keypad identifies all open zones.

– If the trouble light is on, enter [*][2] and enter [99] or scroll to the Acknowledge All Troubles prompt and press [*], if your installer has configured your system to impede arming when a trouble is present.

– Try arming the system again. For details on arming the system, see one of the previous arming procedures.

– If errors persist contact your installer.

When you bypass a zone, protection is removed from specified zones the next time your system is armed. Bypassed zones on an HS2LCD series keypad are indicated on the LCD screen as shown in the following table.

LCD KEYPAD ZONE INDICATIONS

BYPASSED ZONES

• Must be selected before arming the system

• Allow for access to protected areas when the system is armed

• Allow you to arm the system if a zone is temporarily out of service

• Reduce the level of security

• Do not sound an alarm

• Are automatically canceled each time the system is disarmed

NOTE: Bypass All Open Zones allows the user to quickly bypass all open zones with a single command. Clear Bypass instantly clears all bypass conditions from the zones assigned to the partition. Ensure that no zones are unintentionally bypassed when arming your system.

1. Press [*] to enter the function menu.

2. Press [*] or [1]. If required enter your [access code] or present your proximity tag.

3. Directly bypass zones by entering their [3-digit zone #]. If using an LCD keypad press [*] or scroll to the preferred zone using the scroll keys and press [*].

4. To toggle and unbypass a zone reenter the [3-digit zone #] or press [*] again. To bypass more zones repeat steps 3 and 4.

5. To exit bypassing mode press [#], if the system is ready to arm the Ready indicator lights.

1. Press [*] to enter the function menu.

2. Press [*] or [1]. If required, enter your [access code] or present your proximity tag.

3. Press [9][9][8] OR scroll to Bypass Options using the keys and press [*]. Scroll to Bypass Op Zones and press [*].

To disarm the system with an LCD complete the following steps.

1. Enter your access code anytime the system is armed.

2. If you walk through the entry door, the keypad beeps.

NOTE: The duration of the Entry timer is programmed by the installer. The installer will advise the maximum duration of entry delay that was programmed in the system. For UL it cannot exceed 60 seconds. The system allows 254 seconds.

DISARMING ERROR

If your code is invalid, the system does not disarm and a 2-second error tone sounds. If this occurs, press [#] and re-enter your access code.

CHANGING THE BRIGHTNESS OF THE LCD KEYPAD

1. On the keypad, press * 6.

2. Enter your access code.

3. Use the Arrow keys to navigate to Bright Control, and press *.

4. Navigate to the brightness level that you want.

5. Press #.

CHANGING THE CONTRAST OF THE LCD KEYPAD

1. On the keypad, press * 6.

2. Enter your access code.

3. Use the Arrow keys to navigate to Contrast Control, and press *.

4. Navigate to the contrast value that you want.

5. Press #.

SETTING THE BUZZER VOLUME

NOTE: UL/ULC listed applications the keypad buzzer sound level must not be set to 0.

1. On the keypad, press * 6.

2. Enter your access code.

3. Use the Arrow keys to navigate to Buzzer Control, and press *.

4. Navigate to the volume level that you want.

5. Press #.

If configured, you can arm or disarm the IQ4 NS system using the PG9929 or PG9939 wireless keys. Users who are in close proximity to their premises can use wireless keys to arm and disarm their system, and to call for help.

ARMING THE SYSTEM

1. Press the Arm button when the system is disarmed.

DISARMING THE SYSTEM

1. Press the disarm button anytime the system is armed.

2. If you walk through the entry door the keypad beeps, enter a valid user code before the entry delay expires.

PG9929 Button Layout

PG9939 Button Layout

You can move from page to page and access information on each page using finger touches, swipes, and scrolling.

• Swipe down to access settings.

• Scroll up/down to reveal additional content on a page.

• Swipe left/right to change pages.

• Touch an icon to view its contents.

• To dismiss a pop up when you are done, swipe left or right to dismiss.

Access your message center by touching the icon in the upper right corner. Once it’s open you’ll see different sections.

Contact: Easy access to your provider’s contact information, including phone number, email, and website.

Alerts/Alarms: Alerts and alarms from your system like low battery alerts, alarms, and power failures.

To dismiss, touch the circle to the left of the message and touch “OK” to remove it from your message center. You can also remove all messages at once by touching “Acknowledge All”.

Messages: Messages from your provider will also appear here.

To dismiss, touch the circle to the left of the message and touch “OK” to remove it from your message center. You can also remove all messages at once by touching “Acknowledge All”.

If you have a police, fire, or medical emergency and your system is not armed or a sensor has not been triggered, you can send a manual emergency panic by touching the icon in the bottom right corner and selecting the type of emergency you are experiencing.

Alarm Types

• Police: When touched it triggers the “Police” siren pattern and sends a police emergency signal to your provider’s monitoring station. To send a silent police panic, use the “Silent Alarm” option at the bottom of the screen.

• Fire: When touched it triggers the “Fire” siren pattern and sends a fire emergency signal to your provider’s monitoring station.

• Emergency: When touched it triggers the “Emergency” siren pattern and sends an emergency signal to your provider’s monitoring station. To send a silent emergency panic, use the “Silent Alarm” option at the bottom of the screen.

Canceling an Emergency Panic

To cancel an emergency panic, touch the “cancel” button and enter a valid user code.

Touch the main security icon to access arming options.

Arming Options

• Arming Stay: Arms doors and windows only.

• Arming Away: Arms doors, windows and motions.

• Additional Options: View additional arming options by touching the “>” icon on the right side.

Additional Arming Options

Select these options before choosing your arming type:

• Bypass: Touch the circle next to a sensor to bypass it during the arming sequence.

• Exit Sounds: The panel beeps as the timer counts down. Silence these beeps before you choose the arming type.

• Entry Delay: The panel will give you time to disarm once a “delay door” has been opened. Turn this off with a touch.

Open or active sensors appear in a scrollable list on the right. Touch the icons in the upper right corner to switch your view to either “Active” or “All” sensors.

When your system is armed, there are multiple ways to disarm:

Disarming Manually: To manually disarm your panel, touch the icon in the center of the screen. You will be prompted to enter a valid code. Failure to enter a valid code with the time required will trigger the alarm.

Disarming Remotely: To remotely disarm your panel, login to your mobile app and touch the “disarm” icon.

If the alarm is triggered the System will sound the siren and display a red alarm screen. To disarm, touch the screen and enter your passcode. If your provider offers monitoring service, the panel will automatically contact your monitoring center.

Police: When the system is armed and the alarm is tripped or you touch the “Police” emergency button the alarm sounds with the “Intrusion” siren.

Fire: When a Smoke or Carbon Monoxide detector is triggered or someone taps the “Fire” panic on the System the alarm sounds with the “Fire” siren.

Emergency: When you press an IQ Pendant or trigger an emergency signal from the System, the alarm sounds with the “Emergency” siren.

False Alarms

In the event of a false alarm, press disarm and enter your user code. If your system is monitored, be ready to provide your verbal password to your security provider’s monitoring agent if they contact you. If you are NOT able to provide the correct verbal passcode, the authorities may be contacted.

Preventing false alarms

Here’s some tips for avoiding false alarms:

-Use your system regularly, be comfortable with its operation.

-Make sure everyone who has access to your home has a valid access code and is familiar with how to use the system.

-Ensure the doors you use the most are set up with delays to give you enough time to disarm the system when you open a door.

-Test your system regularly

-Develop a routine.

-Use alternative methods for arming and disarming (mobile app, bluetooth disarming, etc.)

Access common settings by swiping down from the top of the screen. From the settings tray you can adjust:

• Security Status: See your panel’s security status in the upper right. Touch it to go directly to the security page.

• Battery & Radios: Touch an icon to get more information (Battery level, Wi-Fi connection, PowerG Signal Strength).

• Brightness: Slide left/right to adjust the screen brightness.

• Volume: Slide left/right to adjust the panel voice.

• Settings: Touch to access the full settings page. From there you can also access “Advanced Settings” (which will require a passcode).

• Language: Touch to change panel language.

• Photo Frame: Touch to access the photo frame where you can customize the panel’s screensaver.

• Clean Screen: Disables the screen for 30 seconds to allow you to clean it without accidentally touching anything. (Touch the “standby” button on the side of the panel to cancel).

When your panel is not in use, it turns into a customizable photo frame. Inside the photo frame settings, you can choose whether you want photos or a weather clock, if you want the panel to turn itself off automatically in the evenings, and more.

You can add Z-Wave lights, lamp modules, or lightbulbs to your primary panel. This will allow you to control your lights locally on the panel, IQ Remote PowerG, and also from your mobile app. Once your first light is added to your system, the lights page will appear. Simply swipe over to access it.

• Dimmer: Touch the slider from left to right to adjust the brightness of a single dimmer.

• ON/OFF: Touch a bulb or outlet icon to turn it on or off.

• Select: Touch the circle next to a light to select it.

• ON: Touch to turn on all selected lights.

• OFF: Touch to turn off all selected lights.

• GET STATUS: Touch to check the status of all selected lights.

• Energy: Touch the energy icon to see how much energy the outlet is currently using.

• Mobile Access: You can also control your lights from your mobile app.

You can add Z-Wave locks to your primary panel. This will allow you to control your locks locally on the primary panel, IQ Remote PG and also from your mobile app. Once your first lock is added to your system, the lock page will appear. Simply swipe over to access each one.

• ON/OFF: Touch the key icon to unlock or lock it.

• Change Locks: If you have more than one lock, swipe up and down to access each one.

• Get Status: Touch the refresh icon to check the lock’s current status.

• UNLOCK ALL: Touch to unlock all your locks at once.

• LOCK ALL: Touch to lock all your locks at once.

• Mobile Access: You can also control your locks from your mobile app.

You can add Z-Wave thermostats to your primary panel. This will allow you to control the temperature in your home locally on the primary panel, IQ Remote PG and also from your mobile app. Once your first thermostat is added to your system, the thermostat page will appear. Simply swipe over to access it. If you have more than one thermostat swipe up and down to access each one.

• Up/Down: Touch the arrows to adjust the target temperature.

• Switch: If you have more than one thermostat, swipe up and down to access each one.

• Battery level: Displays how much battery is left in your thermostat.

• Current Temp: Displays the current temperature in your home.

• Fan: Touch to change to “On” or “Automatic”.

• Mode: Touch to change this thermostat from heat to cool (or off) or use “automatic” which switches from heat to cool as needed to maintain your target temperature.

• Mobile Access: You can also control your thermostat from your mobile app.

You can add up to Z-Wave garage door controllers to your primary panel. This will allow you to control your door locally on the primary panel, IQ Remote PG and also from your mobile app. Once your first garage opener is added to your system, the garage page will appear. Simply swipe over to access each one. If you have more than one overhead garage door swipe up and down to access each one.

• Open/Close: Touch the icon to open or close the garage door.

• Switch: If you have more than one garage door, swipe up and down to access each one.

• Open: Touch the icon to open the garage door (not available when the garage door is already open).

• Close: Touch the icon to close the garage door (not available when the garage door is already closed).

• Mobile Access: You can also control your garage door from your mobile app.

Easily view the live video feed from your Alarm.com video cameras on the 7” panel screen. This page will appear automatically if cameras are added to the account and the authorization has been given. Note: Live View is only available when enrolled via Wi-Fi.

• Important Note: Cameras will only push to your panel if you have authorized them to do so from your customer website. This can be found under Video Settings.

• Cameras List: All supported cameras that are on the account and have been authorized will show here. Click the camera you would like to view.

• Camera View (Thumbnail): A thumbnail of the camera will be displayed for the highlighted camera. Click the play button to view full screen.

• Camera View (Full Screen): Full screen mode can be activated by clicking on the play button for each individual camera.

• Exit: Click on the red X icon to exit full screen mode.

If enabled by your dealer, Alarm.com Scenes allow you to control multiple devices with the click of a single button right from your touchscreen. Each option is a multi-device command that coordinates different smart devices to accomplish a complex task. Smart Scenes must be setup and customized from your customer portal before they can be used from the panel.

Partitions are enabled on the primary panel. Any area or zone that needs to be armed or disarmed separately from the rest of the structure can be turned into a partition. Partitions allows for the creation of zone groups in a home or building so that users can arm some sections of the property while leaving other areas disarmed. Partitioning enables greater personalization and functionality while simplifying installation.

Each IQ Remote PowerG can be assigned to support only 1 partition on the primary panel. It controls its local zone status, alerts and notifications.

Exclusions: You cannot partition Z-Wave or Alarm.com cameras today. This functionality will come at a later date via software update. Global sounds and sirens can be turned on from the Sound menu when partitions are enabled. When global sounds and sirens are turned on, all sounds and sirens will sound across all partitions.

Read this section for important information about fire safety. Most fires occur in the home. To minimize this danger, we recommend that a household fire safety audit be conducted.

1.Are all electrical appliances and outlets in a safe condition? Check for frayed cords, overloaded lighting circuits, etc. If you are uncertain about the condition of your electrical appliances or household service, have a professional evaluate these units.

2.Are all flammable liquids stored safely in closed containers in a well-ventilated cool area? Cleaning with flammable liquids should be avoided.

3.Are fire-hazardous materials (e.g., matches) well out of reach of children?

4.Are furnaces and wood-burning appliances properly installed, clean and in good working order? Have a professional evaluate these appliances.

There is often very little time between the detection of a fire and the time it becomes deadly. It is thus very important that a family escape plan be developed and rehearsed.

1.Every family member should participate in developing the escape plan.

2.Study the possible escape routes from each location within the house. Since many fires occur at night, special attention should be given to the escape routes from sleeping quarters.

3.Escape from a bedroom must be possible without opening the interior door.

1.Make sure that all border doors and windows are easily opened. Ensure that they are not painted shut, and that their locking mechanisms operate smoothly.

2.If opening or using the exit is too difficult for children, the elderly or handicapped, plans for rescue should be developed. This includes making sure that those who are to perform the rescue can promptly hear the fire warning signal.

3.If the exit is above the ground level, an approved fire ladder or rope should be provided as well as training in its use.

4.Exits on the ground level should be kept clear. Be sure to remove snow from exterior patio doors in winter; outdoor furniture or equipment should not block exits.

5.Each person should know the predetermined assembly point where everyone can be accounted for (e.g., across the street or at a neighbor’s house). Once everyone is out of the building, call the fire department.

6.A good plan emphasizes quick escape. Do not investigate or attempt to fight the fire, and do not gather belongings as this can waste valuable time. Once outside, do not re-enter the house. Wait for the fire department.

7.Write the fire escape plan down and rehearse it frequently so that should an emergency arise, everyone will know what to do. Revise the plan as conditions change, such as the number of people in the home, or if there are changes to the building’s construction.

8.Make sure your fire warning system is operational by conducting weekly tests. If you are unsure about system operation, contact your installer.

9.We recommend that you contact your local fire department and request further information on fire safety and escape planning. If available, have your local fire prevention officer conduct an in- house fire safety inspection.