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What are the important safety instructions for the INSE S10 vacuum cleaner?
When using the INSE S10, basic precautions should always be followed:
Do not use near open flames.
Do not store near heat sources.
Do not pick up water or liquids.
Do not pick up burning objects.
Do not put hands near the brush bar when the machine is in use.
Do not place on or near the cooker.
Do not use to pick up water or any other liquid, as this may cause electric shock.
Do not use to pick up sharp objects such as glass or screws, etc.
Do not use the appliance to pick up flammable liquid, matches, cigarette ends, hot ashes or any hot, burning or smoking objects.
Do not use if any of its openings are blocked.
Do not store the appliance in direct sunlight or in high humidity conditions.
Do not use this appliance outdoors.
Do not use any damaged accessories or adaptors.
Do not use any parts/accessories or adaptors other than those supplied with this appliance, as this may cause damage.
Do not use the appliance for anything other than its intended use.
Do not use the appliance if it has been dropped or if there are visible signs of damage.
Do not use the adaptor to recharge non-rechargeable batteries.
Do not remove the adaptor from the mains power supply by pulling the cord; switch off and remove the plug by hand.
Do not expose the appliance to rain.
Do not operate the appliance with wet hands.
Do not immerse the appliance in water or any other liquid.
Only use with the provided power adapter.
Use of an extension power cord is not allowed.
Always ensure that the appliance has cooled fully after use before performing any cleaning or user maintenance.
Switch off the appliance and disconnect it from the mains power supply before changing or fitting accessories.
Take care when equipping accessories with rotating parts as this could cause entrapment.
This appliance is intended for domestic use only. It should not be used for commercial purposes.
Keep the appliance away from other heat emitting appliances.
Keep the appliance away from heat or sharp edges that could cause damage.
Keep away from children aged below 8.
This appliance is not a toy. Children should be supervised to ensure that they do not play with the appliance.
What are the battery safety guidelines for the INSE S10?
If the battery pack becomes exhausted, it should be removed from the product to avoid leakage.
In the event of the battery pack leaking, do not allow any liquid to come into contact with the skin or eyes.
If contact has been made, wash the affected area with copious amounts of water and seek medical advice.
Keep the battery pack out of the reach of children.
Secondary battery packs need to be charged before use. After extended periods of storage, it may be necessary to charge and discharge the batteries several times to obtain maximum performance.
Do not leave battery packs on charge for prolonged periods of time.
Do not use any charger other than that specifically provided for use with the product.
The supply terminals are not to be short-circuited.
Do not store above 60°C. Avoid storing in direct sunlight.
Do not use any battery packs that are not designed for use with the product.
Do not dispose of the battery pack in a fire.
Do not crush, puncture, dismantle or otherwise damage the battery pack.
Do not dismantle, open or shred battery packs.
Do not expose the battery pack to heat or fire as it may explode.
Do not subject the battery pack to mechanical shock.
Do not dispose of the exhausted battery pack in household waste.
To dispose of the exhausted battery pack, take it to a local recycling station.
This appliance is fitted with a 25.2V 2200mAh Li-ion rechargeable battery.
What are the functions of the different accessories included with the INSE S10?
Motorized Cleaner Head: Can be connected to the metal tube for daily cleaning on the floor or carpet, or to the main motor for cleaning the trunk.
Stiff Roller Brush: Can be installed into the cleaner head; ideal for both hard floors and carpets.
Retractable Metal Tube: Can be installed into the cleaner head; performs better for corners that are not easy to clean up.
Long Crevice: For corners and other hard-to-reach places; can be connected to the metal tube to clean spider webs on the ceiling.
2-in-1 Brush: Can be switched into a brush or a wide crevice; suitable for fabric surfaces and corners.
2-in-1 Cleaning Gadget: The blade end can be used to cut off hair that wrapped around the roller brush, the other brush end can be used to clean dirt inside the dustbin, strainer, or cleaner head.
What are the main parts of the INSE S10 vacuum cleaner?
1. Handle
2. Main Motor
3. Main Motor Release Button
4. Retractable Metal Tube
5. Metal Tube Release Button
6. LED Lights
7. Motorized Cleaner Head
8. Push Button
9. Dust Cup Open Button
10. Dust Cup Release Button
11. Battery Pack
12. Battery Locking Button
13. Power Switch
The Key Function Board includes:
a. Lock key
b. Gear indicator lamp
c. Speed regulation key
How do I assemble and store the INSE S10?
Assembly:
1. Insert the tube end into the cleaner head port until you hear a click, making sure the connection is tight. To remove it, press the metal tube release button with one hand, hold the tube with another hand, and then pull it out.
2. Insert the metal tube end into the suction port of the main motor until you hear a click, making sure the connection is tight. To remove it, press the main motor release button with one hand, hold the main motor with another hand, and then pull the handle to remove the main motor from the tube.
Storage:
The INSE S10 can be hung on the included wall bracket for storage.
How do I operate the INSE S10 vacuum?
1. Preparation
Please check if the battery power is sufficient before using. It’s suggested to charge over 5-6 hours before the first time of use to ensure the utmost performance of the product. Choose the attachment you need according to the cleaning area/surface.
2. Start to Work
2-1: Press the power switch to turn on the vacuum, second press to turn it off.
2-2: Press the button to switch the power mode between MIN, MID, and MAX mode.
2-3 (Lock Function): Press the power switch to turn on the vacuum, push the button, release the power switch, and the vacuum continues to work. Push the button again to turn the vacuum off. The button has a lock function. Push it again and the lock function will be invalid.
Usage Restrictions:
HOUSEHOLD USE ONLY
DO NOT use outdoors or on wet surfaces
DO NOT immerse in water
How do I clean the dust cup on the INSE S10?
After turning off the vacuum, press the button to release the dustbin cover, dump the dirt, and then close the cover until you hear a click. The sign -MAX- on the dust cup means dust capacity limit. Once the dust approaches the sign, empty the dust cup in time. You could use the 2-in-1 cleaning gadget to clean the inside.
How do I charge the battery for the INSE S10?
For safety, the battery is shipped with a 30% charge. Please fully charge the battery before first use. It takes about 4.5 hours to fully charge the battery from a flat status.
There are two ways to charge the battery:
Way 1: Insert the battery pack into the main motor. Insert the power plug into the battery pack, then connect the power adaptor to the power supply.
Way 2: Charge the separate battery directly by connecting the power adaptor to the battery pack.
What do the battery indicator lights on the INSE S10 mean?
During Use (On Work):
Three solid white lights: Full power
Two solid white lights: Medium power
One solid white light: Low power
One blinking white light: Lower than 10% of the total power, needs a recharge
During Charging:
Three white lights blinking successively: Charging
Three steady lights: Charging complete
What are the important notes regarding charging and error alerts for the INSE S10?
The machine cannot be turned on during charging.
Charge the battery only with the adaptor (30V) provided by INSE.
When you won’t use the battery for a long time, please store it in a cool dry place. In this situation, please ensure that the battery has been half charged (2 glowing indicator lights).
If you need an additional battery, please purchase from an authorized distributor of INSE.
When the Brush motor has overcurrent protection or short circuit protection, the machine stops. LED1, LED2, LED3 will show running lights at 3HZ for 5 seconds before extinguishing. All keys fail during the alarm.
When the vacuum motor has overcurrent protection, short circuit protection, or is blocked, the machine stops. LED1, LED2, and LED3 will blink synchronously at 3HZ for 5 seconds. Other lights will be off and all keys will fail during the alarm.
When the battery pack is abnormal (e.g., cell temperature is higher than 70±3°C), LED1 blinks at 3HZ synchronously. Other lights will be off for 5 seconds. All keys fail during the alarm.
When the voltage of the charger is < 30V, it can be charged normally. LED1, LED2, LED3 blink once every second, and the light sequence is from left to right. When the charger voltage is higher than 31.5V, charging stops, and LED1, LED2, LED3 lights run the horse light for 5 seconds before the shutdown.
What are the product technical specifications for the INSE S10?
| Product Model | S10 |
| Product Net Weight (Main Motor with Battery) | 1.6kg/3.5lb |
| Dust Cup Capacity | 1L |
| Charging Time | 4.5 hours |
| Battery Capacity | 2200mAh |
| Rated Power | 350W |
| Rated Voltage | 25.2V |
| Power Adapter Input | 100-240V~50/60Hz |
| Power Adapter Output | 30V 500mA |
What is the expected runtime of the INSE S10?
Any runtime posted is the time when the machine runs without attaching to any surface and debris.
Actual runtime will vary based on the power mode, battery capacity, attachment, debris amount, and cleaning area/surface.
How do I perform daily maintenance on the INSE S10?
To ensure max performance of the vacuum, please regularly maintain its components. The dustbin or the cleaner head cannot be washed by water, otherwise, the motors will be damaged.
Clean Handheld Part of the Main Motor:
Please turn off the vacuum before cleaning.
Wipe the surface with a clean cloth; avoid the water getting into the inner part of the vacuum.
Do not place the vacuum under direct sunlight or in wet places after cleaning.
How do I clean the detachable roller brush on the INSE S10?
1. Unlock the side lock on the underside of the cleaner head, remove the side cover and take out the roller brush.
2. Use the 2-in-1 cleaning gadget to cut and remove the tangled hair.
How do I clean the strainer and High-Efficiency filter on the INSE S10?
IMPORTANT!
1. Please check and clean the High-efficiency filter/HEPA regularly.
2. Please clean the filter in time if the suction performance declines.
3. Please replace the filter/HEPA if it’s broken or it cannot maintain the suction performance of the vacuum cleaner.
4. Please do not bend or squeeze the HEPA.
Cleaning Steps:
1. Hold the main motor, press the button to open the dust bin cover. Rotate the strainer and filter one by one to take them out.
2. If they are too dirty, you could wash the metal filter and the black mesh with cool water, and clean the HEPA with the cleaning brush.
3. Ensure the strainer and the black mesh are completely dry before refitting.
What are some common problems and solutions for the INSE S10?
| Problems | Possible Causes | Solutions |
|---|---|---|
| Machine stops working or doesn’t work | 1. Low battery or no battery power 2. There is blockage 3. Roller brush is tangled by hair |
1. Charge the battery 2. Remove the blockage (check the metal tube and filters) 3. Clean the roller and also remove the side covers to remove the tangled hair |
| Roller brush stops spinning | Roller brush is tangled by hair | Clean the roller and also remove the side covers to remove the tangled hair |
| Weak suction power | 1. Dustbin, strainer or filter is full of dust 2. The strainer or filter is not installed 3. There is blockage 4. Roller brush is tangled by hair |
1. Clean the dustbin, strainer or filter, replace the filter if necessary 2. Install the strainer and filter 3. Remove the blockage |
| Abnormal motor sound | There is blockage | Remove the blockage |
| Battery cannot be charged | 1. Wrong adaptor is used 2. Connection between power cord and battery is loose |
1. Use the correct adaptor offered by INSE 2. Make sure the power cord is plugged tightly |
How to use the PDF below:
* Touchscreen: Swipe up/down with-in the PDF to scroll and pinch or spread with two fingers to zoom.
* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.
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