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What are the important safety instructions for using the INSE S10X vacuum cleaner?

When using your INSE S10X vacuum cleaner, please follow these basic precautions:

• Do not use near open flames.

• Do not store near heat sources.

• Do not pick up water or liquids, as this may cause electric shock.

• Do not pick up burning objects.

• Do not put hands near the brush bar when the machine is in use.

• Do not place the appliance on or near a cooker.

• Do not use to pick up sharp objects such as glass or screws.

• Do not use the appliance to pick up flammable liquid, matches, cigarette ends, hot ashes, or any hot, burning, or smoking objects.

• Do not use if any of its openings are blocked.

• Do not store the appliance in direct sunlight or in high humidity conditions.

• Do not use this appliance outdoors.

• Do not use any damaged accessories or adaptors.

• Do not use any parts, accessories, or adaptors other than those supplied with this appliance, as this may cause damage.

• Do not use the appliance for anything other than its intended use.

• Do not use the appliance if it has been dropped or if there are visible signs of damage.

• Do not use the adaptor to recharge non-rechargeable batteries.

• Do not remove the adaptor from the mains power supply by pulling the cord; switch off and remove the plug by hand.

• Do not expose the appliance to rain.

• Do not operate the appliance with wet hands.

• Do not immerse the appliance in water or any other liquid.

• Only use with the provided power adapter. Use of an extension power cord is not allowed.

• Always ensure that the appliance has cooled fully after use before performing any cleaning or user maintenance.

• Switch off the appliance and disconnect it from the mains power supply before changing or fitting accessories.

• Take care when equipping accessories with rotating parts as this could cause entrapment.

• This appliance is intended for domestic use only. It should not be used for commercial purposes.

• Keep the appliance away from other heat-emitting appliances.

• Keep the appliance away from heat or sharp edges that could cause damage.

• Keep away from children aged below 8.

• This appliance is not a toy. Children should be supervised to ensure that they do not play with the appliance.

• Check the voltage indicated on the rating plate and confirm you connect the appliance to the power supply with the correct voltage.


What are the general safety warnings for the INSE S10X?

Failure to follow these warnings and instructions may result in electric shock, fire, and/or serious injury.

1. Prevent unintentional starting by ensuring the switch is in the off-position before connecting the battery pack, picking up, or carrying the appliance.

2. Disconnect the battery pack from the appliance before making any adjustments, changing accessories, or storing the appliance.

3. Recharge only with the charger specified by the manufacturer.

4. Use appliances only with specifically designated battery packs.

5. When the battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws, or other small metal objects that can make a connection from one terminal to another.

6. Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help.

7. Do not use a battery pack or appliance that is damaged or modified.

8. Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 130°C (265°F) may cause an explosion.

9. Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions.

10. Have servicing performed by a qualified repair person using only identical replacement parts.

11. Do not modify or attempt to repair the appliance or the battery pack (as applicable) except as indicated in the instructions for use and care.


What are the battery safety guidelines for the INSE S10X?

• If the battery pack becomes exhausted, it should be removed from the product to avoid leakage.

• In the event of the battery pack leaking, do not allow any liquid to come into contact with the skin or eyes. If contact has been made, wash the affected area with copious amounts of water and seek medical advice.

• Keep the battery pack out of the reach of children.

• Secondary battery packs need to be charged before use. After extended periods of storage, it may be necessary to charge and discharge the batteries several times to obtain maximum performance.

• Do not leave battery packs on charge for prolonged periods of time.

• Do not use any charger other than that specifically provided for use with the product.

• The supply terminals are not to be short-circuited.

• Do not store above 60°C. Avoid storing in direct sunlight.

• Do not use any battery packs that are not designed for use with the product.

• Do not dispose of the battery pack in a fire.

• Do not crush, puncture, dismantle or otherwise damage the battery pack.

• Do not dismantle, open or shred battery packs.

• Do not expose the battery pack to heat or fire as it may explode.

• Do not subject the battery pack to mechanical shock.

• Do not dispose of the exhausted battery pack in household waste.

• To dispose of the exhausted battery pack, take it to a local recycling station.

• This appliance is fitted with a 25.2V 2200mAh Li-ion rechargeable battery.


What accessories are included with the INSE S10X and what are their functions?

The INSE S10X comes with the following accessories:

• Motorized Cleaner Head: Can be connected to the metal tube for daily cleaning on the floor or carpet, or to the main motor for cleaning the trunk.

• Stiff Roller Brush: Can be installed into the cleaner head; Ideal for both hard floors and carpets.

• Retractable Metal Tube: Can be installed into the cleaner head; performs better for corners that are not easy to clean up.

• Long Crevice: For corners and other hard-to-reach places; can be connected to the metal tube to clean spider webs on the ceiling.

• 2-in-1 Brush: Can be switched into a brush or a wide crevice; suitable for fabric surfaces and corners.

• Flexible Hose: Can be connected with a long crevice or 2-in-1 brush, perfect for cleaning corners inside the car or cabinet.

• Easy-Reach Foldable Tube: Metal Tube flexes to clean underneath furniture with the foldable tube.

• 2-in-1 Cleaning Gadget: The blade end can be used to cut off hair that wrapped around the roller brush; the other brush end can be used to clean dirt inside the dustbin, strainer, or cleaner head.


What are the main components of the INSE S10X vacuum cleaner?

The main components of the INSE S10X are:

1. Handle

2. Main Motor

3. Main Motor Release Button

4. Easy-Reach Foldable Tube

5. Retractable Metal Tube

6. Metal Tube Release Button

7. LED Lights

8. Motorized Cleaner Head

9. Push Button

10. Dust Cup Open Button

11. Dust Cup Release Button

12. Battery Pack

13. Battery Locking Button

14. Power Switch


How do I assemble my INSE S10X vacuum cleaner?

1. To attach the cleaner head: Insert the tube end into the cleaner head port until you hear a click, ensuring the connection is tight. To remove it, press the metal tube release button with one hand, hold the tube with the other hand, and pull it out.

2. To attach the main motor: Insert the metal tube end into the suction port of the main motor until you hear a click, ensuring the connection is tight. To remove it, press the main motor release button with one hand, hold the main motor with the other, and pull the handle to remove the main motor from the tube.


How do I operate the INSE S10X vacuum?

1. Preparation: Before first use, check if the battery is sufficient. It’s suggested to charge for over 5-6 hours to ensure utmost performance. Choose the appropriate attachment for the cleaning area.

2. Start to Work:

• Press the power switch to turn the vacuum on. Press it a second time to turn it off.

• Press the speed regulation button to switch the power mode between MIN, MID, and MAX mode.

• For continuous operation, press the power switch to turn on the vacuum, then push the lock key. Release the power switch and the vacuum will continue to work. Push the lock key again to turn the vacuum off.

Note: This is for household use only. Do not use outdoors or on wet surfaces, and do not immerse in water.


How do I clean the dust cup on the INSE S10X?

After turning the vacuum off, press the dust cup open button to release the dustbin cover. Dump the dirt and then close the cover until you hear a click.


How do I charge the battery of the INSE S10X?

The battery was charged to 30% capacity before shipping for safety. Please fully charge the battery before first use. It takes about 4.5 hours to fully charge from a flat status.

There are two ways to charge the battery:

Way 1: Insert the battery pack into the main motor. Insert the power plug into the battery pack, then connect the power adaptor to the power supply.

Way 2: Charge the battery pack separately by connecting the power adaptor directly to it.


What do the battery indicator lights on the INSE S10X mean?

During Operation (On Work):

• Three solid white lights: Full power

• Two solid white lights: Medium power

• One solid white light: Low power

• One blinking white light: Lower than 10% of total power, needs a recharge

During Charging:

• Three white lights blinking successively: Charging

• Three steady lights: Charging complete


What are the important notes regarding charging and battery alarms for the INSE S10X?

• The machine cannot be turned on during charging.

• Charge the battery only with the adaptor (30V) provided by INSE.

• When not using the battery for a long time, store it in a cool, dry place. Ensure the battery is half-charged (2 glowing indicator lights).

• If you need an additional battery, please purchase it from an authorized distributor of INSE.

• When the brush motor has an overcurrent or short circuit protection, the machine stops. LED1, LED2, and LED3 will flash like running lights at 3Hz. After 5 seconds, they will extinguish, and all keys will fail during the alarm.

• When the vacuum motor has an overcurrent protection, short circuit protection, or blocking, the machine stops. LED1, LED2, and LED3 will blink synchronously at 3Hz. Other lights will turn off after 5 seconds, and all keys will fail during the alarm.

• When the battery pack is abnormal (e.g., cell temperature is higher than 70±3°C), LED1 blinks at 3Hz synchronously. Other lights are off and will be off after 5 seconds. All keys fail during the alarm.

• When the voltage of the charger is < 30V, it can be charged normally. LED1, LED2, LED3 blink once every second, from left to right. When the charger voltage is higher than 31.5V, charging stops, LED1, LED2, LED3 lights run like a horse light for 5 seconds before shutting down.


What are the technical specifications of the INSE S10X?

Product Model S10X
Product Net Weight (Main Motor with Battery) 1.6kg/3.5lb
Dust Cup Capacity 1L
Charging Time 4.5 hours
Battery Capacity 2200mAh
Rated Power 350W
Rated Voltage 25.2V
Power Adapter Input 100-240V~50/60Hz
Power Adapter Output 30V 500mA

How do I perform daily maintenance on my INSE S10X?

To ensure maximum performance, regularly maintain the vacuum’s components. Please note that the dustbin and the cleaner head cannot be washed with water, as the motors will be damaged.

Clean Handheld Part of the Main Motor:

• Please turn off the vacuum before cleaning.

• Wipe the surface with a clean cloth; avoid getting water into the inner part of the vacuum.

• Do not place the vacuum under direct sunlight or in wet places after cleaning.

Clean Dust Cup:

The sign “-MAX-” on the dust cup indicates the dust capacity limit. Once the dust approaches this sign, empty the dust cup in time. You can use the 2-in-1 cleaning gadget to clean the inside.

Clean Detachable Roller Brush:

1. Unlock the side lock on the underside of the cleaner head, remove the side cover, and take out the roller brush.

2. Use the 2-in-1 cleaning gadget to cut and remove the tangled hair.


How do I clean the strainer and High-Efficiency filter on my INSE S10X?

IMPORTANT!

1. Please check and clean the High-efficiency filter/HEPA regularly.

2. Please clean the filter in time if the suction performance declines.

3. Please replace the filter/HEPA if it’s broken or cannot maintain the suction performance.

4. Please do not bend or squeeze the HEPA.

Cleaning Steps:

1. Hold the main motor, press the button to open the dust bin cover, then rotate the strainer and filter one by one to take them out.

2. If they are too dirty, you can wash the metal filter and the black mesh with cool water, and clean the HEPA with the cleaning brush.

3. Ensure the strainer and the black mesh are completely dry before refitting.


How can I troubleshoot my INSE S10X vacuum cleaner?

Problems Possible Causes Solutions
Machine stops working or doesn’t work 1. Low battery or no battery power
2. There is blockage
3. Roller brush is tangled by hair
1. Charge the battery
2. Remove the blockage (check the metal tube and filters)
3. Clean the roller and also remove the side covers to remove the tangled hair
Roller brush stops spinning Roller brush is tangled by hair Clean the roller and also remove the side covers to remove the tangled hair
Weak suction power 1. Dustbin, strainer or filter is full of dust
2. The strainer or filter is not installed
3. There is blockage
4. Roller brush is tangled by hair
1. Clean the dustbin, strainer or filter, replace the filter if necessary
2. Install the strainer and filter
3. Remove the blockage
Abnormal motor sound There is blockage Remove the blockage
Battery cannot be charged 1. Wrong adaptor is used
2. Connection between power cord and battery is loose
1. Use the correct adaptor offered by INSE
2. Make sure the power cord is plugged tightly

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