HP 10 PLUS 2101 (01) PDF MANUAL

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

Category	Description	HP 10 Plus 2201 Tablet	HP 10 2101 Tablet
Product Name	HP 10 Plus 2201 Tablet	X
	HP 10 2101 Tablet		X
Chipset/processor	Allwinner A31 ARM Cortex-A7 quad core 1.0-GHz processor	X	X
Graphics	Mali400 MP2	X	X
Panel	10.1-in, 1920×1200, full high-definition (FHD), antiglare, 10-point MultiTouch, diagonal capacitive, wide-viewing angle, auto-rotate (selectable), tempered glass, light-emitting diode (LED) backlight, display panel	X
	10.1-in, 1280×800, in-plane switching (IPS), antiglare, 10-point MultiTouch, diagonal capacitive, wide-viewing angle, auto-rotate (selectable), tempered glass, light-emitting diode (LED) backlight, display panel		X
Memory	Supports 2 GB, DDR3L, 1600-MHz system memory, integrated onto system board	X
	Supports 1 GB, DDR3L, 1600-MHz system memory, integrated onto system board		X
Storage	Supports 16 GB eMMC storage, integrated onto system board	X	X
	Supports external Micro SD up to 32 GB
Audio and video	2.0-MP, fixed-focus, VGA, front-facing webcam	X	X
	5.0-MP, HDR auto-focus, HD, rear-facing webcam
	One microphone
	Integrated stereo speakers (2)
Sensors	Accelerometer	X	X
	G-sensor
	GPS
Wireless	WLAN: 802.11 b/g/n, Miracast-compatible	X	X
Ports	Micro USB 2.0 with OTG support	X	X
	Micro SD Card Reader slot
	Micro SIM slot
	Audio jack: 3.5-mm with microphone
	HDMI port
Power requirements	Supports a 2-cell, 7700-mAh, USB-charging battery	X	X
	Supports a 5-V/3-A USB cable AC adapter
Operating system	Preinstalled: Android 4.4.2	X	X
Serviceability	End user replaceable parts: AC adapter and USB cable	X	X

Item	Component	Item	Component
(1)	Power button	(6)	Micro USB port
(2)	Volume control buttons	(7)	Micro HDMI port
(3)	Microphone	(8)	Micro SD Card Reader slot
(4)	Front-facing webcam	(9)	Speakers
(5)	Audio-out (headphone)/Audio-in (microphone) jack

The tablet part number (1) and serial number (2) are located on the tablet back cover. This information may be needed when travelling internationally or when contacting support.

You will need the following tools to complete the removal and replacement procedures:

• Flat-bladed screw driver

• Magnetic screw driver

• Phillips PO screw driver

• Phillips POO screw driver

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

NOTE: As you remove each subassembly from the tablet, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

CAUTION: When servicing the tablet, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the tablet.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the tablet, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a drive, shut down the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a drive, place it in a static-proof bag.

Avoid exposing a drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

CAUTION: To prevent damage to the tablet when you are removing or installing internal components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

CAUTION: A product can be degraded by as little as 700 V.

The following table shows how humidity affects the electrostatic voltage levels generated by different activities:

Typical electrostatic voltage levels

Event	Relative humidity
	10%	40%	55%
Walking across carpet	35,000 V	15,000 V	7,500 V
Walking across vinyl floor	12,000 V	5,000 V	3,000 V
Motions of a bench worker	6,000 V	800 V	400 V
Removing DIPS from a plastic tube	2,000 V	700 V	400 V
Removing DIPS from a vinyl tray	11,500 V	4,000 V	2,000 V
Removing DIPS from Styrofoam	14,500 V	5,000 V	3,500 V
Removing bubble pack from PCB	26,500 V	20,000 V	7,000 V
Packing PCBs in a foam-lined box	21,000 V	11,000 V	5,000 V

Follow these grounding guidelines when packaging and transporting equipment:

• To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

• Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

• Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

• Place items on a grounded surface before removing items from their containers.

• Always be properly grounded when touching a component or assembly.

• Store reusable ESD-sensitive parts from assemblies in protective packaging or non-conductive foam.

• Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Follow these grounding workstation guidelines:

• Cover the workstation with approved static-shielding material.

• Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

• Use conductive field service tools, such as cutters, screw drivers, and vacuums.

• When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.

• Keep the work area free of non-conductive materials, such as ordinary plastic assembly aids and Styrofoam.

• Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

• Avoid contact with pins, leads, or circuitry.

• Turn off power and input signals before inserting or removing connectors or test equipment.

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

• When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

• When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

• Antistatic tape

• Antistatic smocks, aprons, and sleeve protectors

• Conductive bins and other assembly or soldering aids

• Non-conductive foam

• Conductive countertop workstations with ground cords of one megohm resistance

• Static-dissipative tables or floor mats with hard ties to the ground

• Field service kits

• Static awareness labels

• Material-handling packages

• Non-conductive plastic bags, tubes, or boxes

• Metal tote boxes

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material	Use	Voltage protection level
Antistatic plastics	Bags	1,500 V
Carbon-loaded plastic	Floor mats	7,500 V
Metallized laminate	Floor mats	5,000 V

Before disassembling the tablet, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

Perform the preliminary steps first (Turn off, disconnect power, disconnect external devices).

Remove the back cover:

CAUTION: Before positioning the tablet with display panel facing down, make sure the work surface is clear of tools, screws, and any other foreign objects. Failure to follow this caution can result in damage to the display panel.

1. Position the tablet with the display panel facing down and the micro USB power connector toward you.

2. Use a case utility tool (1) or similar thin, plastic tool to separate the back cover from the display panel assembly.

3. Swing the back cover (2) up and back until it completely separates from the display panel assembly.

4. Remove the back cover (3).

Reverse this procedure to install the back cover.

Before removing the battery, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

4. Remove the back cover.

WARNING! To reduce potential safety issues, use only the battery provided with the tablet, a replacement battery provided by HP, or a compatible battery purchased from HP.

CAUTION: Removing a battery that is the sole power source for the tablet can cause loss of information. To prevent loss of information, save your work or shut down the tablet through the operating system before removing the battery.

Remove the battery:

1. Unsolder the battery cables from the system board in the following sequence:

(1) Black battery cable

(2) White battery cable

(3) Red battery cable

2. Release the tape (1) that secures the speaker and antenna cables to the battery.

3. Pull the battery adhesive release tabs (2) as far as they will go.

4. Remove the battery (3).

Reverse this procedure to install the battery.

Before removing the speakers, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

4. Remove the back cover.

Remove the speakers:

1. Unsolder the battery cables from the system board in the following sequence:

(1) Black battery cable

(2) White battery cable

(3) Red battery cable

2. Unsolder the left speaker cables (1) from the contact points on the system board.

3. Unsolder the right speaker cables (2) from the contact points on the system board.

NOTE: When installing the speakers, the right speaker red cable and the left speaker white cable should be soldered to the system board “positive” terminals. The right and left speaker black cables should be soldered to the system board “negative” terminals.

4. Release the tape (3) that secures the speaker cables to the battery.

5. Remove the four Phillips PM1.6×4.1 screws (4) that secure the speakers to the display panel assembly.

6. Remove the speakers (5).

Reverse this procedure to install the speakers.

NOTE: The Wifi antenna is included in the Antenna Kit, spare part number 784327-001.

Before removing the Wifi antenna, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

4. Remove the back cover.

Remove the Wifi antenna:

1. Unsolder the battery cables from the system board in the following sequence:

(1) Black battery cable

(2) White battery cable

(3) Red battery cable

2. Unsolder the Wifi antenna cable (1) from the contact point on the system board.

3. Release the tape (2) that secures the Wifi antenna cable to the battery.

4. Detach the Wifi antenna transceiver (3) from the display panel assembly. (The Wifi antenna transceiver is attached to the display panel assembly with double-sided adhesive.)

5. Remove the Wifi antenna cable and transceiver.

Reverse this procedure to install the Wifi antenna.

NOTE: The GPS antenna is included in the Antenna Kit, spare part number 784327-001.

Before removing the GPS antenna, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

4. Remove the back cover.

Remove the GPS antenna:

1. Unsolder the battery cables from the system board in the following sequence:

(1) Black battery cable

(2) White battery cable

(3) Red battery cable

2. Unsolder the GPS antenna cable (1) from the contact point on the system board.

3. Release the tape (2) that secures the GPS antenna cable to the battery.

4. Detach the GPS antenna transceiver (3) from the display panel assembly. (The GPS antenna transceiver is attached to the display panel assembly with double-sided adhesive.)

5. Remove the GPS antenna cable and transceiver.

Reverse this procedure to install the GPS antenna.

Before removing the rear-facing webcam, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

4. Remove the back cover.

Remove the rear-facing webcam:

1. Unsolder the battery cables from the system board in the following sequence:

(1) Black battery cable

(2) White battery cable

(3) Red battery cable

2. Release the zero insertion force (ZIF) connector (1) to which the rear-facing webcam cable is attached, and then disconnect the rear-facing webcam cable from the system board.

3. Detach the rear-facing webcam (2) from the display panel assembly. (The rear-facing webcam is attached to the display panel assembly with double-sided adhesive.)

4. Remove the rear-facing webcam and cable.

Reverse this procedure to install the rear-facing webcam.

Before removing the front-facing webcam, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

4. Remove the back cover.

Remove the front-facing webcam:

1. Unsolder the battery cables from the system board in the following sequence:

(1) Black battery cable

(2) White battery cable

(3) Red battery cable

2. Release the ZIF connector (1) to which the front-facing webcam cable is attached, and then disconnect the front-facing webcam cable from the system board.

3. Detach the front-facing webcam (2) from the display panel assembly. (The front-facing webcam is attached to the display panel assembly with double-sided adhesive.)

4. Remove the front-facing webcam and cable.

Reverse this procedure to install the front-facing webcam.

Before removing the microphone, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

4. Remove the back cover.

Remove the microphone:

1. Unsolder the battery cables from the system board in the following sequence:

(1) Black battery cable

(2) White battery cable

(3) Red battery cable

2. Unsolder the microphone cables (1) from the contact points on the system board.

NOTE: When installing the microphone, the red microphone cable should be soldered to the system board “positive” terminal. The black microphone cable should be soldered to the system board “negative” terminal.

3. Detach the microphone (2) from the display panel assembly. (The microphone is attached to the display panel assembly with double-sided adhesive.)

4. Remove the microphone and cable.

Reverse this procedure to install the microphone.

Before removing the display panel cable, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

4. Remove the back cover.

Remove the display panel cable:

1. Unsolder the battery cables from the system board in the following sequence:

(1) Black battery cable

(2) White battery cable

(3) Red battery cable

NOTE: Steps 2 and 3 apply to HP 10 Plus 2201 Tablet models. See steps 4 and 5 for display panel cable removal instructions for HP 10 2101 Tablet models.

2. (HP 10 Plus 2201) Release the system board ZIF connector (1) to which the display panel cable is attached, and then disconnect the display panel cable from the system board.

3. (HP 10 Plus 2201) Release the display panel assembly ZIF connector (2) to which the display panel cable is attached, and then disconnect the display panel cable from the display panel assembly.

4. (HP 10 Plus 2201) Remove the display panel cable (3).

NOTE: Steps 5, 6, and 7 apply to HP 10 2101 Tablet models. See steps 2 and 3 for display panel cable removal instructions for HP 10 Plus 2201 Tablet models.

5. (HP 10 2101) Release the system board ZIF connector (1) to which the display panel cable is attached, and then disconnect the display panel cable from the system board.

6. (HP 10 2101) Release the display panel assembly ZIF connector (2) to which the display panel cable is attached, and then disconnect the display panel cable from the display panel assembly.

7. (HP 10 2101) Remove the display panel cable (3).

Reverse this procedure to install the display panel cable.

Before removing the system board, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

4. Remove the back cover.

Remove the system board:

1. Unsolder the battery cables from the system board in the following sequence:

(1) Black battery cable

(2) White battery cable

(3) Red battery cable

2. Disconnect the rear-facing webcam cable (1) from the system board.

3. Disconnect the front-facing webcam cable (2) from the system board.

4. Unsolder the microphone cables (3) from the contact points on the system board.

5. Unsolder the GPS antenna cable (4) from the contact point on the system board.

6. Unsolder the Wifi antenna cable (5) from the contact point on the system board.

7. Unsolder the left speaker cables (1) from the contact points on the system board.

8. Unsolder the right speaker cables (2) from the contact points on the system board.

9. Release the system board ZIF connector (3) (varying by tablet model) to which the display panel cable is attached, and then disconnect the display panel cable from the system board.

10. Release the system board ZIF connector (4) to which the TouchScreen cable is attached, and then disconnect the TouchScreen cable from the system board.

11. Remove the six Phillips PM1.6×4.1 screws (1) that secure the system board to the display panel assembly.

12. Remove the I/O bracket (2). (The I/O bracket is available using spare part number 784324-001.)

13. Remove the system board (3).

Reverse this procedure to install the system board.

The following requirements are applicable to all countries and regions:

• The length of the power cord set must be at least 1.0 m (3.3 ft) and no more than 2.0 m (6.5 ft).

• All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used.

• The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by the power system of each country or region.

• The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the tablet.

Country/region	Accredited agency	Applicable note number
Australia	EANSW	1
Austria	OVE	1
Belgium	CEBC	1
Canada	CSA	2
Denmark	DEMKO	1
Finland	FIMKO	1
France	UTE	1
Germany	VDE	1
Italy	IMQ	1
Japan	METI	3
The Netherlands	KEMA	1
Norway	NEMKO	1
The People’s Republic of China	COC	5
South Korea	EK	4
Sweden	CEMKO	1
Switzerland	SEV	1
Taiwan	BSMI	4
The United Kingdom	BSI	1
The United States	UL	2

Notes:

1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.

4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries.