FORD POLICE INTERCEPTOR UTILITY 2019 (01) PDF Document

Here are some of the symbols you may see on your FORD POLICE INTERCEPTOR UTILITY 2019 and what they mean:

The My Fleet Management feature on your FORD POLICE INTERCEPTOR UTILITY 2019 allows a fleet administrator to control specific vehicle settings using a Ford authorized service tool. This helps the fleet administrator set certain vehicle settings to match administrative policy. The configurable settings are:

Vehicle Speed: Select an alternative speed limit that is below your vehicle’s maximum capability. A message displays and a tone sounds when starting your vehicle to indicate the customized speed limit.

Audio Volume: Select a limit for the maximum volume of the audio system in the range of 0% (full mute) to 100% (no limit) in 10% increments.

Always follow these recommendations for using safety restraints for children in your FORD POLICE INTERCEPTOR UTILITY 2019:

Additional Guidelines:

• You are required by law to properly use safety seats for infants and toddlers in the United States and Canada.

• Many states and provinces require that small children use approved booster seats until they reach age eight, a height of 4 feet 9 inches (1.45 meters) tall, or 80 lb (36 kg). Check your local and state or provincial laws for specific requirements.

• When possible, always properly restrain children 12 years of age and under in a rear seating position of your vehicle. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position.

Follow these steps to install a child safety seat in your FORD POLICE INTERCEPTOR UTILITY 2019 using the combination lap and shoulder belts:

Step 1. Position the child safety seat in a seat with a combination lap and shoulder belt.

Step 2. After positioning the child safety seat in the proper seating position, pull down on the shoulder belt and then grasp the shoulder belt and lap belt together behind the belt tongue.

Step 3. While holding the shoulder and lap belt portions together, route the tongue through the child seat according to the child seat manufacturer’s instructions. Be sure the belt webbing is not twisted.

Step 4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it.

Step 5. To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward until all of the belt is pulled out.

Step 6. Allow the belt to retract to remove slack. The belt will click as it retracts to indicate it is in the automatic locking mode.

Step 7. Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode (you should not be able to pull more belt out). If the retractor is not locked, unbuckle the belt and repeat Steps 5 and 6.

Step 8. Remove remaining slack from the belt. Force the seat down with extra weight, for example, by pressing down or kneeling on the child restraint while pulling up on the shoulder belt in order to force slack from the belt. This helps to achieve the proper snugness.

Step 9. Attach the tether strap if the child seat is equipped.

Step 10. Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place. There should be no more than 1 inch (2.5 centimeters) of movement for proper installation.

Booster seats should be used until you can answer YES to ALL of the following questions when the child is seated without a booster seat:

• Can the child sit all the way back against their vehicle seat backrest with knees bent comfortably at the edge of the seat cushion?

• Can the child sit without slouching?

• Does the lap belt rest low across the hips?

• Is the shoulder belt centered on the shoulder and chest?

• Can the child stay seated like this for the whole trip?

Always use booster seats in conjunction with your vehicle lap and shoulder belt. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder.

The following table indicates the recommended attachment methods for child safety restraints based on the combined weight of the child and the restraint. An “X” indicates a recommended method.

Note: The child restraint must rest tightly against the vehicle seat upon which it is installed. It may be necessary to lift or remove the head restraint.

The childproof locks are located on the rear edge of each rear door and must be set separately for each door. When these locks are set, the rear doors cannot be opened from the inside.

Left-Hand Side: Turn counterclockwise to lock and clockwise to unlock.

Right-Hand Side: Turn clockwise to lock and counterclockwise to unlock.

To adjust the height of the shoulder belt so that it rests across the middle of your shoulder:

Step 1. Slide the adjuster up to raise the belt.

Step 2. Press the button on the adjuster and slide it down to lower the belt.

To switch the Belt-Minder™ feature on or off for a specific seating position, follow this procedure. Note that the driver and front passenger warnings switch on and off independently.

Before you begin, make sure that:

• The parking brake is set.

• The transmission is in park (P).

• The ignition is off.

• The driver and front passenger seatbelts are unbuckled.

Procedure:

Step 1. Switch the ignition on. Do not start the vehicle.

Step 2. Wait until the seatbelt warning light turns off (about 1 minute). After this, wait an additional 5 seconds before proceeding to Step 3. You must complete the procedure within 20 seconds once you start Step 3.

Step 3. For the seating position you are switching, buckle then unbuckle the seatbelt four times at a moderate speed, ending in the unbuckled state. After this step, the seatbelt warning light turns on.

Step 4. While the seatbelt warning light is on, buckle and then unbuckle the seatbelt. The seatbelt warning light will then flash for confirmation.

This will switch the feature off for that seating position if it is currently on, or switch it on if it is currently off.

The remote control for your FORD POLICE INTERCEPTOR UTILITY 2019 uses one coin-type three-volt lithium battery CR2032 or equivalent.

Step 1. Twist a thin coin in the slot of the transmitter near the key ring to remove the battery cover.

Step 2. Remove the old battery.

Step 3. Insert the new battery. Refer to the symbols inside the transmitter for the correct orientation of the battery. Press the battery down to make sure it is fully in the housing.

Step 4. Reinstall the battery housing cover onto the transmitter.

Note: Do not remove the rubber cover and circuit board from the front housing of the remote control, and do not wipe off any grease on the battery terminals.

You can use the power door lock control on the driver and front passenger door panels, or the remote control.

Power Door Locks: The control has two buttons. One to unlock the doors and one to lock the doors.

Remote Control (Two-Stage Unlock):

• Press the unlock button once to unlock the driver door.

• Press the unlock button again within three seconds to unlock all doors. The direction indicators will flash.

• To change between driver door unlock and all doors unlock mode, press and hold both the lock and unlock buttons on the remote control for three seconds. The direction indicators will flash twice to indicate a change.

Locking with the Remote:

• Press the lock button to lock all doors. The direction indicators will flash.

• Press the button again within three seconds to confirm that all doors are closed. The doors will lock again, the horn will sound and the direction indicators will flash if all doors and the liftgate are closed.

To adjust the steering wheel on your FORD POLICE INTERCEPTOR UTILITY 2019, follow these steps. Do not adjust the steering wheel when your vehicle is moving.

Step 1. Unlock the steering column using the lever.

Step 2. Adjust the steering wheel to the desired position (up, down, in, or out).

Step 3. Lock the steering column by returning the lever to its original position.

Your FORD POLICE INTERCEPTOR UTILITY 2019 may have one of two types of steering wheel audio controls.

Type One:

• AUX 1 / AUX 2 / AUX 3 / AUX 4: Programmable auxiliary buttons.

• End call: Button to end a phone call.

• Voice Recognition: Button to activate voice commands.

Type Two:

• Seek up or next: Press to tune to the next preset or track. Press and hold to seek the next station or through a track.

• Seek down or previous: Press to tune to the previous preset or track. Press and hold to seek the previous station or through a track.

• Media: Press repeatedly to scroll through available audio sources (AM, FM, CD, etc.).

• VOL +/-: Volume up or down.

• Mute: Mutes the audio.

To adjust the pedals in your FORD POLICE INTERCEPTOR UTILITY 2019, find the control on the left side of the steering column. Adjust the pedals only when your vehicle is in park (P).

Press and hold the appropriate side of the control to move the pedals farther away or closer to you.

The wiper lever is located on the right side of the steering column.

Windshield Wipers (Intermittent):

• Rotate the control on the lever to adjust the interval between wipes.

• Rotate away from you for a long wipe interval.

• Rotate toward you for a short wipe interval.

Windshield Washers:

• A brief press of the button on the end of the lever causes a single wipe without washer fluid.

• A brief press and hold causes the wipers to swipe three times with washer fluid.

• A long press and hold turns on the wipers and washer fluid for up to 10 seconds.

A courtesy wipe occurs a few seconds after washing to clear any remaining fluid. This feature can be switched on or off in the information display.

When the lighting control is in the autolamps position, the headlamps turn on in low light situations or when the wipers are turned on.

The headlamps remain on for a period of time after you switch the ignition off. You can use the information display controls to adjust the duration that the headlamps remain on.

Windshield Wiper Activated Headlamps: When you switch the autolamps on, the headlamps turn on within 10 seconds of switching the wipers on. They turn off approximately 60 seconds after you switch the windshield wipers off.

If the one-touch up feature is not working correctly, follow these steps to reset it:

Step 1. Start the engine.

Step 2. Lift and hold the window switch until you fully close the door window. Continue to hold the switch for a few seconds after you close the window.

Step 3. Release the window switch.

Step 4. Press and hold the window switch until you fully open the door window.

Step 5. Release the window switch.

Step 6. Lift and hold the window switch until you fully close the window again.

Step 7. Test for correct window operation by carrying out the one-touch down and one-touch up features.

You can control various systems on your vehicle using the information display controls on the steering wheel. Corresponding information appears in the information display.

• Press the up and down arrow buttons to scroll through and highlight the options within a menu.

• Press the right arrow button to enter a submenu.

• Press the left arrow button to exit a submenu.

• Press the OK button to choose and confirm settings or messages.

The following tables list various messages that may appear in your information display and the corresponding actions or meanings.

AWD

Battery and Charging System

Brake System

Engine

Maintenance

Many other messages are available for systems like Park Aid, Power Steering, Seats, Tire Pressure, and Transmission. Refer to the specific system sections for details.

Before starting your FORD POLICE INTERCEPTOR UTILITY 2019, check the following:

• Make sure all occupants have fastened their safety belts.

• Make sure the headlamps and electrical accessories are off.

• Make sure the parking brake is on.

• Make sure the transmission is in park (P).

• Switch the ignition key to position II.

To start the engine:

Step 1. Fully depress the brake pedal. Do not touch the accelerator pedal.

Step 2. Turn the key to position III to start the engine. The engine may continue cranking for up to 15 seconds or until it starts.

Failure to Start:

If you cannot start the engine after three attempts, wait 10 seconds and follow this procedure:

Step 1. Fully depress the brake pedal.

Step 2. Shift into park (P).

Step 3. Fully depress the accelerator pedal and hold it there.

Step 4. Start the engine.

The Police Engine Idle Feature allows you to leave the engine running and prevents your vehicle from unauthorized use when you are outside of your vehicle. When you remove the key from the ignition, the engine remains idling.

Switching the System On:

Step 1. With your vehicle running and the transmission in park (P), press the button on the instrument panel. A warning lamp illuminates to confirm the system is on.

Step 2. Switch the ignition off and remove the key.

When the system is on, the power window switches and the luggage compartment/liftgate unlock switch are disabled. You can use the key blade to lock and unlock your vehicle.

Switching the System Off:

• Turn the key to the run position.

• Press the button on the instrument panel.

If you switch the system off before switching the ignition to the run position, your vehicle shuts down.

When refueling your FORD POLICE INTERCEPTOR UTILITY 2019 from a portable fuel container, you must use the fuel filler funnel included with your vehicle. The funnel is located in the spare wheel storage tray.

Step 1. Fully open the fuel filler door.

Step 2. Fully insert the fuel filler funnel into the fuel filler inlet.

Step 3. Add fuel to your vehicle from the fuel container.

Step 4. Remove the fuel filler funnel.

Step 5. Fully close the fuel filler door.

Step 6. Clean the fuel filler funnel and place it back in your vehicle or correctly dispose of it.

Preparing the Vehicles:

• Park the booster vehicle close to the hood of the disabled vehicle, making sure the two vehicles do not touch.

• Use only a 12-volt supply to start your vehicle.

• Do not disconnect the battery of the disabled vehicle.

Connecting the Jumper Cables:

Step 1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery.

Step 2. Connect the other end of the positive (+) cable to the positive (+) terminal of the booster vehicle battery.

Step 3. Connect the negative (-) cable to the negative (-) terminal of the booster vehicle battery.

Step 4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the fuel injection system, or connect to a ground connection point if available.

Jump Starting:

Step 1. Start the engine of the booster vehicle and rev the engine moderately to keep the speed between 2000 and 3000 RPM.

Step 2. Start the engine of the disabled vehicle.

Step 3. Once the disabled vehicle has been started, run both vehicle engines for an additional three minutes before disconnecting the jumper cables.

Removing the Jumper Cables:

Remove the jumper cables in the reverse order that they were connected:

Step 1. Remove the negative (-) jumper cable from the disabled vehicle.

Step 2. Remove the jumper cable on the negative (-) terminal of the booster vehicle battery.

Step 3. Remove the jumper cable from the positive (+) terminal of the booster vehicle battery.

Step 4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle battery.

Step 5. Allow the engine to idle for at least one minute.

Opening the Hood:

Step 1. Inside the vehicle, pull the hood release handle located under the left-hand side of the instrument panel.

Step 2. Slightly lift the hood.

Step 3. Move the safety catch to the left.

Step 4. Open the hood and support it with the strut.

Closing the Hood:

Step 1. Remove the hood strut from the catch and secure it correctly after use.

Step 2. Lower the hood and allow it to drop under its own weight for the last 8–12 in (20–30 cm).

Make sure that the hood is correctly closed.

To check the engine oil level consistently and accurately:

Step 1. Make sure the parking brake is on and the transmission is in park (P) or neutral (N).

Step 2. Run the engine until it reaches normal operating temperature.

Step 3. Make sure your vehicle is on level ground.

Step 4. Switch the engine off and wait 15 minutes for the oil to drain into the oil pan.

Step 5. Open the hood.

Step 6. Remove the dipstick and wipe it with a clean, lint-free cloth.

Step 7. Replace the dipstick fully, then remove it again to check the oil level.

Step 8. Make sure that the oil level is between the minimum (MIN) and maximum (MAX) marks on the dipstick.

Step 9. If the oil level is correct, replace the dipstick and make sure it is fully seated.

Use the information display controls on the steering wheel to reset the oil change indicator. From the main menu, scroll to:

Step 1. Park on a level surface, set the parking brake, and activate the hazard flashers.

Step 2. Place the transmission in park (P) and turn the engine off.

Step 3. Block the diagonally opposite wheel.

Step 4. Lift the floor cargo cover and remove the wing nut to access the spare tire and jack kit.

Step 5. Remove the spare tire and jack kit from the spare tire well.

Step 6. Loosen each wheel lug nut one-half turn counterclockwise, but do not remove them yet.

Step 7. Position the jack at the specified jacking point for the flat tire.

Step 8. Raise the wheel by turning the jack handle clockwise until the tire is clear of the ground.

Step 9. Remove the lug nuts.

Step 10. Replace the flat tire with the spare tire, making sure the valve stem is facing outward.

Step 11. Reinstall the lug nuts until the wheel is snug against the hub. Do not fully tighten them yet.

Step 12. Lower the wheel by turning the jack handle counterclockwise until the tire is on the ground.

Step 13. Remove the jack and fully tighten the lug nuts in the specified star pattern.

Step 14. Stow the flat tire, jack, and tools.

The wheel lug nut torque specification for your FORD POLICE INTERCEPTOR UTILITY 2019 is as follows:

Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. Retighten the lug nuts to the specified torque within 100 miles (160 kilometers) after any wheel disturbance (such as tire rotation, changing a flat tire, or wheel removal).

When you press the MENU button, you can access various audio system settings. The options available depend on the system and the current audio source.

Radio Menu

Satellite Radio Menu

Audio, CD, and Clock Settings are also available through the MENU button.

The SYNC™ system allows you to control many features using voice commands.

Initiating a Voice Session: Press the voice button on the steering wheel. A list of available voice commands appears in the display.

Helpful Hints:

• Make sure the interior of your vehicle is as quiet as possible.

• Before giving a voice command, wait for the system announcement to finish, followed by a single tone.

• Speak naturally, without long pauses between words.

• You can interrupt the system at any time by pressing the voice button. You can cancel a voice session by pressing and holding the voice button.

Adjusting Interaction and Confirmation Levels:

You can adjust how much feedback the system gives you. Press the voice button and say “voice settings”. You can then choose between “interaction mode novice” (more detailed guidance) and “interaction mode advanced” (less guidance). You can also turn “confirmation prompts” on or off.

Wirelessly pairing your phone allows you to make and receive hands-free calls.

Pairing for the First Time (Using the Audio System):

Step 1. Make sure to switch on your phone’s Bluetooth feature.

Step 2. Press the PHONE button on the audio system.

Step 3. When the display indicates there is no paired phone, select the option to add.

Step 4. When a message to begin pairing appears, search for SYNC on your phone to start the pairing process.

Step 5. When prompted on your phone’s display, confirm that the PIN provided by SYNC matches the PIN displayed on your phone. If prompted, enter the PIN displayed on the SYNC screen into your phone.

The display will indicate when the pairing is successful. The system may then ask you questions, such as setting the phone as primary or downloading your phonebook.

Pairing with Voice Commands:

Press the voice button and when prompted say, “pair phone”, then follow the instructions on the audio display.

Here are some common issues and potential solutions for the SYNC™ system in your FORD POLICE INTERCEPTOR UTILITY 2019.

Phone Issues

USB and Media Issues

Voice Command Issues

SYNC System Reset

If a SYNC feature is lost, you can perform a System Reset to restore functionality. This will not erase your previously stored information. To perform a System Reset, press and hold the Seek Up (>>) button while pressing and holding the Radio Power button. Release both buttons after 2-3 seconds. Allow a few minutes for the reset to complete.