FREE ENGLISH FORD BRONCO SPORT 2022 (02) PDF USER GUIDE

FREE ENGLISH FORD BRONCO SPORT 2022 (02) PDF USER MANUAL

FREE ENGLISH FORD BRONCO SPORT 2022 (02) PDF OWNER GUIDE

FREE ENGLISH FORD BRONCO SPORT 2022 (02) PDF OWNER MANUAL

FREE ENGLISH FORD BRONCO SPORT 2022 (02) PDF REFERENCE GUIDE

FREE ENGLISH FORD BRONCO SPORT 2022 (02) PDF INSTRUCTION GUIDE

FREE ENGLISH FORD BRONCO SPORT 2022 (02) PDF REFERENCE MANUAL

FREE ENGLISH FORD BRONCO SPORT 2022 (02) PDF INSTRUCTION MANUAL

FREE ENGLISH FORD BRONCO SPORT 2022 (02) PDF OPERATING INSTRUCTIONS


CLICK HERE TO DOWNLOAD FORD BRONCO SPORT 2022 (02) PDF MANUAL

If this is not the document you want for this product, click here to see if we have any other documents for this product.

FORD BRONCO SPORT 2022 (02) PDF SUMMARY:

What is the procedure to install a child restraint using lap and shoulder belts?

  1. Position the child restraint in a seat with a combination lap and shoulder belt.
  2. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together.
  3. While holding the shoulder and lap belt portions together, route the tongue through the child restraint according to the child restraint manufacturer’s instructions. Make sure you did not twist the belt webbing.
  4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it.
  5. To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward until you pull all of the belt out.
  6. Allow the belt to retract to remove slack. The belt clicks as it retracts to indicate it is in the automatic locking mode.
  7. Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode. You should not be able to pull more belt out. If the retractor is not locked, unbuckle the belt and repeat Steps 5 and 6.
  8. Remove remaining slack from the belt. Force the seat down with extra weight, for example, by pressing down or kneeling on the child restraint while pulling up on the shoulder belt in order to force slack from the belt.
  9. If the child restraint has a tether strap, attach it.
  10. Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place. To check this, grab the seat at the belt path and attempt to move it side to side and forward and back. There should be no more than 1 in (2.5 cm) of movement for proper installation.

What steps should I take to install a child restraint with tether anchors?

  1. Route the child restraint tether strap over the back of the seat. For the outermost seating positions, route the tether strap under the head restraint and between the head restraint posts. For the center seating positions, route the tether strap over the top of the head restraint. If needed, you can also remove the head restraints.
  2. Locate the correct anchor on the back panel of the rear seat for the selected seating position. The anchors are labeled with the tether strap symbol.
  3. Clip the tether strap to the anchor.
  4. Tighten the child restraint tether strap according to the manufacturer’s instructions.

When should a belt-positioning booster seat be used?

Use a belt-positioning booster seat for children who have outgrown or no longer properly fit in a child safety restraint (generally children who are less than 57 in (1.45 m) tall, are greater than age 4 and less than age 12, and between 40 lb (18 kg) and 80 lb (36 kg) and upward to 100 lb (45 kg) if recommended by your child restraint manufacturer). Many state and provincial laws require that children use approved booster seats until they reach age eight, a height of 57 in (1.45 m) tall, or 80 lb (36 kg).


When can a child use a vehicle seatbelt instead of a booster seat?

Booster seats should be used until you can answer YES to ALL of these questions when seated without a booster seat:

  • Can the child sit all the way back against their vehicle seat backrest with knees bent comfortably at the edge of the seat cushion?
  • Can the child sit without slouching?
  • Does the lap belt rest low across the hips?
  • Is the shoulder belt centered on the shoulder and chest?
  • Can the child stay seated like this for the whole trip?

What are the different types of booster seats?

  • Backless booster seats If your backless booster seat has a removable shield, remove the shield. If a vehicle seating position has a low seat backrest or no head restraint, a backless booster seat may place your child’s head (as measured at the tops of the ears) above the top of the seat. In this case, move the backless booster to another seating position with a higher seat backrest or head restraint and lap and shoulder belts, or consider using a high back booster seat.
  • High back booster seats If, with a backless booster seat, you cannot find a seating position that adequately supports your child’s head, a high back booster seat would be a better choice. Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder.

What is the correct procedure for fastening seatbelts?

  1. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle.
  2. To unfasten, press the release button and remove the tongue from the buckle.

How should seatbelts be used during pregnancy?

Pregnant women should always wear their seatbelt. Position the lap belt portion of a combination lap and shoulder belt low across the hips below the belly and worn as tight as comfort allows. Position the shoulder belt to cross the middle of the shoulder and the center of the chest.


What are the two seatbelt locking modes?

  • Vehicle Sensitive Mode: This is the normal retractor mode, which allows free shoulder belt length adjustment to your movements and locking in response to vehicle movement. For example, if the driver brakes suddenly or turns a corner sharply, or the vehicle receives an impact of about 5 mph (8 km/h) or more, the combination seatbelts lock to help reduce forward movement of the driver and passengers. In addition, the retractor is designed to lock if you pull the webbing out too quickly.
  • Automatic Locking Mode: In this mode, the shoulder belt automatically pre-locks. The belt still retracts to remove any slack in the shoulder belt.

When should the automatic locking mode be used?

Use this mode any time a child safety seat, except a booster, is installed in passenger front or rear seating positions.


How do you use the automatic locking mode?

  1. Buckle the combination lap and shoulder belt.
  2. Grasp the shoulder portion and pull downward until you pull the entire belt out. Allow the belt to retract. As the belt retracts, you will hear a clicking sound. This indicates the seatbelt is now in the automatic locking mode.

How do you disengage the automatic locking mode?

Unbuckle the combination lap and shoulder belt and allow it to retract completely to disengage the automatic locking mode and turn on the vehicle sensitive (emergency) locking mode.


How do you extract seatbelts in the rear outermost positions?

For vehicles where the rear seats recline:

  1. Recline the seat to its full rear recline position.
  2. The seatbelt should then unlock.
  3. Return the seat backrest to its desired upright position.

For vehicles with rear seats that do not recline or are locked with the seat in its full rear recline position:

  1. Grasp the seatbelt webbing at the top of the seat backrest.
  2. Pull the seatbelt webbing forward, firmly.
  3. After pulling the seatbelt forward, allow the seatbelt to feed back into the seatbelt retractor as much as possible. If necessary, press the seat backrest down to allow the seatbelt webbing to retract further.
  4. The seatbelt should then unlock.
  5. If the seatbelt does not unlock, repeat steps 1-3.

How do you adjust the seatbelt height?

To adjust the shoulder belt height, squeeze the button and slide the height adjuster up or down. Release the button and pull down on the height adjuster to make sure it is locked in place.


What are the conditions of operation for the seatbelt warning lamp and indicator chime?

If Then
The driver seatbelt is not buckled before the ignition switch is turned to the on position… The seatbelt warning lamp illuminates and the indicator chime sounds for a few seconds.
The driver seatbelt is buckled while the warning lamp is illuminated and the indicator chime is sounding… The seatbelt warning lamp and indicator chime turn off.
The driver seatbelt is buckled before the ignition switch is turned to the on position… The seatbelt warning lamp and indicator chime remain off.

How do you deactivate and activate the seatbelt reminder (front seats only)?

Note: The driver and front passenger warnings switch on and off independently. When you perform this procedure for one seating position, do not buckle the other position as this terminates the process. Read Steps 1 – 4 before starting the procedure. Make sure that:

  • You set the parking brake.
  • The transmission is in park (P).
  • The ignition is off.
  • You close all vehicle doors.
  • You unbuckle the driver and front passenger seatbelts.
  1. Switch the ignition on. Do not start the engine.
  2. Wait until the seatbelt warning lamp turns off (about one minute). After Step 2, wait an additional five seconds before proceeding with Step 3. Once you start Step 3, you must complete the procedure within 60 seconds.
  3. For the seating position you are switching off, buckle then unbuckle the seatbelt three times at a moderate speed, ending in the unbuckled state. After Step 3, the seatbelt warning lamp turns on.
  4. When the seatbelt warning lamp is on, buckle then unbuckle the seatbelt. After Step 4, the seatbelt warning lamp flashes for confirmation.
  • This switches the feature off if it is currently on.
  • This switches the feature on if it is currently off.

How do you adjust the seating position to be properly positioned away from the airbag?

  • Move your seat to the rear as far as you can while still reaching the pedals comfortably.
  • Recline the seat slightly (one or two degrees) from the upright position.

How should occupants sit in their seats?

After adjusting their seats and putting on seatbelts, occupants should sit upright, leaning against the seatback, and centered on the seat cushion, with their feet comfortably extended on the floor.


What are some examples of sitting improperly?

Examples of sitting improperly include slouching, lying down, turning sideways, sitting forward, leaning forward or sideways, or putting one or both feet up.


What should you never place in front of an active airbag?

Never place a rear-facing child restraint in front of an active airbag.


If you must use a forward-facing child restraint in the front seat, what should you do?

If you must use a forward-facing child restraint in the front seat, move the seat upon which the child restraint is installed all the way back.


Where are children safer when properly restrained?

Children are safer when properly restrained in the rear seating positions than in the front seating position.


Where should children 12 and under be properly restrained?

Children 12 and under should be properly restrained in a rear seating position.


How can sitting improperly affect the passenger sensing system?

Sitting improperly, out of position, or with the seatback reclined too far can take weight off the seat cushion and affect the decision of the passenger sensing system.


What may affect the performance of the front passenger sensing system?

Any alteration or modification to the front passenger seat may affect the performance of the front passenger sensing system.


How does the front passenger sensing system work?

This system works with sensors that are part of the front passenger seat and seatbelt to detect the presence of a properly-seated occupant and determine if the front passenger frontal airbag should be enabled or not.


Where are the passenger airbag status indicators located?

The indicators are on the center stack of the instrument panel.


When does the front passenger sensing system disable the front passenger frontal airbag?

The front passenger sensing system is designed to disable the front passenger frontal airbag under these conditions:

  • The front passenger seat is unoccupied.
  • The system determines an infant is present in a child restraint.
  • A passenger takes their weight off of the seat for a period of time.
  • If there is a problem with the airbag system or the passenger sensing system.

What does the passenger airbag status off indicator mean?

When the front passenger sensing system disables the front passenger frontal airbag, the passenger airbag status off indicator illuminates and stays lit to remind you that the front passenger frontal airbag is disabled.


What should you do if the passenger airbag status on indicator illuminates after installing a child restraint?

If you have installed the child restraint and the passenger airbag status on indicator illuminates, switch the vehicle off, remove the child restraint from the vehicle and reinstall the restraint following the child restraint manufacturer’s instructions.


When is the front passenger frontal airbag enabled?

The front passenger sensing system is designed to enable the front passenger frontal airbag anytime the system senses that a person of adult size is sitting properly in the front passenger seat.


What does the passenger airbag status on indicator mean?

When the front passenger sensing system enables the front passenger frontal airbag, the passenger airbag status on indicator illuminates.


What should you do if a person of adult size is sitting in the front passenger seat, but the passenger airbag is disabled?

If a person of adult size is sitting in the front passenger seat, but the passenger airbag is disabled:

  • Switch the vehicle off and ask the person to place the seat backrest in an upright position.
  • Have the person sit upright in the seat, centered on the seat cushion, with the person’s legs comfortably extended.
  • Restart the vehicle and have the person remain in this position for about two minutes. This allows the system to detect that person and enables the passenger frontal airbag.

What should you do if the passenger airbag status off indicator remains illuminated after following the above steps?

If the passenger airbag status off indicator remains illuminated even after this, advise the person to ride in the rear seat.


What should you check if you think that the status of the passenger airbag off indicator is incorrect?

If you think that the status of the passenger airbag off indicator is incorrect, check for the following:

  • Objects lodged underneath the seat.
  • Objects between the seat cushion and the center console.
  • Objects hanging off the seat backrest.
  • Objects stowed in the seat backrest map pocket.
  • Objects placed on the occupant’s lap.
  • Cargo interference with the seat.
  • Other passengers pushing or pulling on the seat.
  • Rear passenger feet and knees resting or pushing on the seat.

What should you do if the front passenger sensing system is not operating properly?

Take your vehicle in for service immediately.


What should you do if it is necessary to modify an advanced front airbag system to accommodate a person with disabilities?

Contact your authorized dealer.


Where should you not place objects or mount equipment in relation to airbags?

Do not place objects or mount equipment on or near the airbag cover, on the side of the front or rear seatbacks, or in areas that may come into contact with a deploying airbag.


What type of seat covers could prevent the deployment of airbags?

Accessory seat covers not released by Ford Motor Company could prevent the deployment of the airbags.


Where should you not lean your head in relation to side airbags?

Do not lean your head on the door. The side airbag could injure you as it deploys from the side of the seatback.


What should you not attempt to do with the supplementary restraint system?

Do not attempt to service, repair, or modify the supplementary restraint system or associated components.


What should you do if a supplementary restraint system component has deployed?

Have the system and associated components inspected as soon as possible. If a supplementary restraint system component has deployed, it will not function again.


Where are the side airbags located?

The side airbags are on the outermost side of each front and rear seat backrest.


When will the side airbags be inflated?

In certain sideways crashes or rollover events, the side airbags will be inflated.


Where do side airbags inflate?

The airbag was designed to inflate between the door panel and occupant.


Where should children 12 years old and under be properly restrained in relation to side airbags?

Properly restrain children 12 years old and under in the rear seats. The rear side airbag will not interfere with children restrained using a properly installed child or booster seat.


What does the side airbag system consist of?

The system consists of the following:

  • A label or embossed side panel indicating that side airbags are fitted to your vehicle.
  • Side airbags inside the driver and front passenger seat backrests, as well as side airbags inside of each outermost rear seat backrest.
  • Crash sensors and monitoring system with readiness indicator.

What group developed recommended testing procedures for side airbags?

The design and development of the side airbag system included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group.


Where is the driver’s knee airbag located?

A driver’s knee airbag is located under the instrument panel.


When may the driver’s knee airbag deploy?

During a crash, the restraints control module may activate the driver’s knee airbag based on crash severity and occupant conditions.


Under what conditions might the driver’s knee airbag deploy but the driver’s front airbag may not activate?

Under certain crash and occupant conditions, the driver’s knee airbag may deploy but the driver’s front airbag may not activate.


What is important to do to reduce the risk of death or serious injury in relation to the knee airbag?

As with front and side airbags, it is important to be properly seated and restrained to reduce the risk of death or serious injury.


What should you do to ensure the knee airbag is operating properly?

Make sure the knee airbag is operating properly.


Where should you not place objects or mount equipment in relation to the Safety Canopy?

Do not place objects or mount equipment on or near the headliner at the siderail that may come into contact with a deploying curtain airbag.


Where should you not lean your head in relation to the Safety Canopy?

Do not lean your head on the door. The curtain airbag could injure you as it deploys from the headliner.


What should all occupants of the vehicle do in relation to seatbelts?

All occupants of your vehicle, including the driver, should always properly wear their seatbelts, even when an airbag supplemental restraint system is provided.


What should you not do to reduce risk of injury in relation to airbags?

To reduce risk of injury, do not obstruct or place objects in the deployment path of the airbag.


When does the Safety Canopy deploy?

The Safety Canopy deploys during significant side crashes or when a certain likelihood of a rollover event is detected by the rollover sensor.


Where is the Safety Canopy mounted?

The Safety Canopy is mounted to the roof side rail sheet metal, behind the headliner, above each row of seats.


Where does the Safety Canopy inflate?

The Safety Canopy is designed to inflate between the side window area and occupants.


What does the Safety Canopy system consist of?

The system consists of the following:

  • Safety Canopy curtain airbags above the trim panels over the front and rear side windows identified by a label or wording on the headliner or roof-pillar trim.
  • A flexible headliner which opens above the side doors to allow air curtain deployment.
  • Crash sensors and monitoring system with a readiness indicator.

Where should children 12 years old and under be properly restrained in relation to the Safety Canopy?

Properly restrain children 12 years old and under in the rear seats. The Safety Canopy will not interfere with children restrained using a properly installed child or booster seat because it is designed to inflate downward from the headliner above the doors along the side window opening.


What group developed recommended testing procedures for the Safety Canopy?

The design and development of the Safety Canopy included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group.


What could modifying or adding equipment to the front of your vehicle affect in relation to the airbags?

Modifying or adding equipment to the front of your vehicle could affect the performance of the airbag system. This includes the hood, bumper system, frame, front body structure, tow hooks, hood pins, push bar and snowplows.


What does the restraints control module do?

The restraints control module deploys (activates) the seatbelt pretensioners, driver airbag, passenger airbag, knee airbag(s), seat mounted side airbags and the Safety Canopy. Based on the type of crash, the restraints control module deploys the appropriate safety devices. The restraints control module also monitors the readiness of the above safety devices plus the crash and occupant sensors.


How is the readiness of the safety system indicated?

The readiness of the safety system is indicated by a warning indicator light in the instrument cluster or by a backup tone if the warning light is not working.


What indicates a difficulty with the safety system?

A difficulty with the system is indicated by one or more of the following:

  • The readiness light will not illuminate immediately after you switch the ignition on.
  • The readiness light either flashes or stays on.
  • A series of five beeps is heard. The tone pattern repeats periodically until the problem, the light or both are repaired.

What should you do if any of the above happens, even intermittently?

If any of these things happen, even intermittently, have the supplemental restraint system serviced at an authorized dealer immediately.


When is the restraint system designed to activate?

The restraint system is designed to activate when the vehicle sustains conditions sufficient to cause the restraint control module to deploy a safety device.


If not all safety devices activate for all occupants in a crash, does that mean something is wrong with the system?

The fact that not all the safety devices activate for all occupants in a crash does not mean something is wrong with the system. Rather, it means the restraints control module determined the accident conditions (crash severity, type of crash, belt usage) were not appropriate to activate these safety devices.


When are the front airbags designed to activate?

The front airbags are designed to activate only in frontal and near-frontal crashes (not rollovers, side impacts or rear impacts) unless the crash causes sufficient frontal deceleration.


When are the front seatbelt pretensioners designed to activate?

The front seatbelt pretensioners are designed to activate in frontal, near-frontal and side crashes, and in rollovers.


When are the rear seatbelt pretensioners designed to activate?

The rear seatbelt pretensioners are designed to activate in frontal crashes and in rollovers.


When may the knee airbag(s) deploy?

The knee airbag(s) may deploy based on crash severity and occupant conditions.


When are the side airbags designed to inflate?

The side airbags are designed to inflate in certain side impact crashes or rollover events. Side airbags may activate in other types of crashes if your vehicle experiences sufficient sideways motion or deformation, or a certain likelihood of rollover.


When is the Safety Canopy designed to inflate?

The Safety Canopy is designed to inflate in certain side impact crashes or rollover events. The Safety Canopy may activate in other types of crashes if your vehicle experiences sufficient sideways motion or deformation, or a certain likelihood of rollover.


Who must dispose of airbags?

Airbags must be disposed of by qualified personnel. Contact your authorized dealer.


When may your vehicle be able to contact emergency services?

If a crash deploys an airbag, excluding knee airbags and rear inflatable seatbelts, or activates the fuel pump shut-off, your vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth®-enabled phone.


What are some triggers for 911 Assist?

The triggers for 911 Assist are an airbag deployment (excluding knee airbags and rear inflatable seatbelts) or activation of the fuel pump shut-off.


What happens if a connected cell phone sustains damage or loses its connection to SYNC during a crash?

If a connected cell phone sustains damage or loses its connection to SYNC during a crash, SYNC will search for and try to connect to a previously paired cell phone; SYNC will then attempt to call emergency services.


How long do you have to cancel the emergency call?

SYNC provides a short window of time (about 10 seconds) to cancel the call. If you fail to cancel the call, SYNC attempts to dial 911.


What is said when SYNC attempts to call 911?

SYNC says the following, or a similar message: “SYNC will attempt to call 911, to cancel the call, press Cancel on your screen or press and hold the phone button on your steering wheel”.


What happens if you do not cancel the call, and SYNC makes a successful call?

If you do not cancel the call, and SYNC makes a successful call, a pre-recorded message plays for the 911 operator, and then the occupant(s) in your vehicle is able to talk with the operator.


What should you be prepared to provide to the 911 operator?

Be prepared to provide your name, phone number and location immediately, because not all 911 systems are capable of receiving this information electronically.


What does the system transmit to emergency services during an emergency call?

During an emergency call, the system transmits vehicle data to emergency services.


Should you wait for 911 Assist to make an emergency call if you can do it yourself?

Do not wait for 911 Assist to make an emergency call if you can do it yourself. Dial emergency services immediately to avoid delayed response time.


What should you do if you do not hear 911 Assist within five seconds of the crash?

If you do not hear 911 Assist within five seconds of the crash, the system or phone may be damaged or non-functional.


Where should you always place your phone in your vehicle?

Always place your phone in a secure location in your vehicle so it does not become a projectile or get damaged in a crash.


What is required for 911 Assist to work?

  • SYNC must be powered and working properly at the time of the incident and throughout feature activation and use.
  • The 911 Assist feature must be set on before the incident.
  • You must pair and connect a Bluetooth® enabled and compatible cell phone to SYNC.
  • A connected Bluetooth® enabled phone must have the ability to make and maintain an outgoing call at the time of the incident.
  • A connected Bluetooth® enabled phone must have adequate network coverage, battery power and signal strength.
  • The vehicle must have battery power and be located in the U.S., Canada or in a territory in which 911 is the emergency number.

What happens if a user sets 911 Assist to on or off?

If any user sets 911 Assist to on or off, that setting applies for all paired phones.


What displays on the status bar if 911 Assist is switched off and the phone is connected to SYNC?

If 911 Assist is switched off and the phone is connected to SYNC, an icon displays on the status bar.


Where does the SYNC 911 Assist feature operate?

The SYNC 911 Assist feature only operates in the U.S., Canada or in a territory in which 911 is the emergency number.


What are some limitations of SYNC 911 Assist?

The SYNC 911 Assist feature may not work if:

  • Your cellular phone or 911 Assist hardware sustains damage in a crash.
  • The vehicle’s battery or the SYNC system has no power.
  • The phone(s) thrown from your vehicle are the ones paired and connected to the system.

What are the two conditions for device operation according to FCC rules and Industry Canada standards?

The two conditions for device operation are:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.

What could void the user’s authority to operate the equipment?

Changes or modifications not expressively approved by the party responsible for compliance could void the user’s authority to operate the equipment.


What is the typical operating range for your transmitter?

The typical operating range for your transmitter is approximately 33 ft (10 m). Vehicles with the remote start feature will have a greater range.


What could cause a decrease in operating range?

One of the following could cause a decrease in operating range:

  • Weather conditions.
  • Nearby radio towers.
  • Structures around the vehicle.
  • Other vehicles parked next to your vehicle.

What other devices can use the radio frequency used by your remote control?

The radio frequency used by your remote control can also be used by other radio transmitters, for example amateur radios, medical equipment, wireless headphones, wireless remote controls, cell phones, battery chargers and alarm systems.


What should you do if the frequencies are jammed?

If the frequencies are jammed, you will not be able to use your remote control. You can lock and unlock the doors with the key.


What should you do before leaving your vehicle unattended?

Make sure to lock your vehicle before leaving it unattended.


What should you do if you press any button unintentionally on the remote control while in range?

If you are in range, the remote control will operate if you press any button unintentionally.


What may cause permanent damage to the remote control?

Exposure to moisture or impact may cause permanent damage.


How does the Intelligent Access system communicate with your vehicle?

The system uses a radio frequency signal to communicate with your vehicle and authorize your vehicle to unlock.


What conditions must be met for the vehicle to unlock using Intelligent Access?

The vehicle unlocks when one of the following conditions are met:

  • You activate the front exterior door handle switch.
  • You press the luggage compartment button.
  • You press a button on the transmitter.

What should you do if excessive radio frequency interference is present or if the transmitter battery is low?

If excessive radio frequency interference is present in the area or if the transmitter battery is low, you may need to mechanically unlock your door.


How can you open the driver door if the Intelligent Access system does not work?

You can use the mechanical key blade in your intelligent access key to open the driver door.


What does the integrated keyhead transmitter function as?

The integrated keyhead transmitter functions as a programmed ignition key that operates all the locks and starts your vehicle, as well as a remote control.


How do you release the key blade on an integrated keyhead transmitter?

Press the button to release the key blade.


How do you fold the key blade back in on an integrated keyhead transmitter?

Press and hold the button to fold the key blade back in when not in use.


What should you do with the security label that came with your vehicle keys?

Keep the label in a safe place for future reference.


What must be in your vehicle to use the push button start?

The key must be in your vehicle to use the push button start.


What may prevent you from shifting out of park (P)?

You may not be able to shift out of park (P) unless the passive key is inside your vehicle.


What does the remote control also contain?

Your remote control also contains a removable key blade that you can use to unlock your vehicle.


How do you remove the key blade on a passive key?

Press the release button and pull the key blade out.


What should you do to prevent ingestion of batteries?

Keep batteries away from children to prevent ingestion.


What should you do if the battery compartment does not securely close?

If the battery compartment does not securely close, stop using the remote control and replace it as soon as possible. In the meantime, keep the remote control away from children.


When does a message appear in the information display regarding the remote control battery?

A message appears in the information display when the remote control battery is low.


What should you refer to when disposing of remote control batteries?

Refer to local regulations when disposing of remote control batteries.


What should you not wipe off on the battery terminals or the back surface of the circuit board?

Do not wipe off any grease on the battery terminals or on the back surface of the circuit board.


Does replacing the battery erase the programmed key from your vehicle?

Replacing the battery does not erase the programmed key from your vehicle. The remote control operates normally.


What type of battery does the integrated keyhead transmitter use?

The remote control uses one coin-type three-volt lithium battery CR2032 or equivalent.


What should you do before beginning the procedure to replace the battery in an integrated keyhead transmitter?

Press the button to release the key blade before beginning the procedure.


How do you release the battery cover on an integrated keyhead transmitter?

  1. Insert a screwdriver in the position shown and gently push the clip.
  2. Press the clip down to release the battery cover.

What should you not touch with the screwdriver when replacing the battery in an integrated keyhead transmitter?

Do not touch the battery contacts or the printed circuit board with the screwdriver.


How should the new battery be installed in an integrated keyhead transmitter?

Install a new battery with the + facing up.


What type of battery does the passive key use?

The remote control uses one coin-type three-volt lithium battery CR2450 or equivalent.


How do you remove the key blade on a passive key when replacing the battery?

Push the release button and pull the key blade out.


How do you remove the battery cover on a passive key?

Twist a thin coin under the tab hidden behind the key blade head to remove the battery cover.


How do you remove the battery on a passive key?

Insert a suitable tool, for example a screwdriver, in the position shown and carefully remove the battery.


How should the new battery be installed in a passive key?

Install a new battery with the + facing upward.


How do you use the car finder feature?

Press the button twice within three seconds. The horn sounds and the direction indicators flash.


How do you activate the panic alarm?

Press the button to activate the alarm.


How do you deactivate the panic alarm?

Press the button again or switch the ignition on to deactivate.


When does the panic alarm operate?

The panic alarm only operates when the ignition is off.


Where can replacement or additional keys or remote controls be purchased?

Replacement or additional keys or remote controls can be purchased from your authorized dealer.


Who can program the transmitters to your vehicle?

Your dealer can program the transmitters to your vehicle.


What is the purpose of MyKey?

MyKey allows you to program keys with restricted driving modes to promote good driving habits.


Which keys can you program restrictions to?

You can program the restrictions to all keys except one.


What are keys that you did not program?

Any keys that you did not program are administrator keys or admin keys.


What can you do with admin keys?

You can use admin keys to:

  • Create a MyKey with certain vehicle restrictions.
  • Program certain MyKey settings.
  • Clear all MyKey restrictions.

What information can you view through the information display after programming a MyKey?

After you program a MyKey, you can view the following information through the information display:

  • The total number of admin keys and MyKeys for your vehicle.
  • The total distance a MyKey driver traveled with your vehicle.

Do all MyKeys receive the same restrictions and settings?

Every MyKey receives the same restrictions and settings. You cannot program them individually.


What happens when both a MyKey and an admin key are present when you start your vehicle?

For vehicles equipped with a push-button start switch: When both a MyKey and an admin key are present when you start your vehicle, the system recognizes the admin key only.


What standard settings cannot be changed when using a MyKey?

  • Seatbelt reminder or Belt-Minder™. MyKey mutes the audio system until drivers, and in some instances, passengers, fasten their seatbelts.
  • Earlier low-fuel warning. The low-fuel warning activates earlier for MyKey drivers.
  • Certain driver alerts, stability systems or parking aids turn on automatically when you use the MyKey system.
  • Restricted touchscreen operation in some markets.
  • Satellite radio adult content restrictions, if this feature is available in your market.

What optional settings can you configure when you first create a MyKey?

  • Various vehicle speed limits so the MyKey driver cannot exceed certain speeds.
  • Various vehicle speed reminders so MyKey drivers know when their vehicle speed approaches the limits.
  • The audio system’s maximum volume limits to 45% so MyKey drivers can concentrate on the road.
  • Always on setting.

How do you create a MyKey using the touchscreen?

  1. Insert the key you want to program into the ignition. If your vehicle has a push-button start, place the remote control into the backup slot.
  2. Switch the ignition on.
  3. Access the main menu in the touchscreen and then scroll through the menus to change the settings of your MyKey. From the MyKey menu, select the option Create MyKey.
  4. Press Yes if you want to create the key as a MyKey. A confirmation message appears on the screen.
  5. Switch the ignition off.

How do you program and change configurable settings of a MyKey?

  1. Switch the ignition on using an admin key or the remote control you want to program.
  2. Access the main menu in the information display and then scroll through the menus to change the settings of your MyKey.
  3. Follow the instructions in the touchscreen.

When do the programmed restrictions apply?

The programmed restrictions apply when you switch the vehicle off, open and close the driver door and restart your vehicle with the programmed key or remote control.


Can you clear or change your MyKey settings at any time?

You can clear or change your MyKey settings at any time during the same key cycle as you created the MyKey. Once you have switched the vehicle off, however, you need an admin key to change or clear your MyKey settings.


What happens when you make any changes to your MyKey settings?

When you make any changes to your MyKey settings, you change the settings for every MyKey. You cannot make individual changes to apply to specific MyKeys.


How do you clear all MyKeys using the touchscreen?

  1. Switch the ignition on using an admin key.
  2. Access the main menu in the touchscreen and then scroll through the menus to begin clearing your MyKey programming.
  3. Follow the instructions in the display.
  4. A confirmation message appears in the display after you finish clearing your MyKeys.

What happens when you clear your MyKeys?

When you clear your MyKeys, you remove all restrictions and return all MyKeys to their original admin key status. You cannot remove the MyKey restrictions individually.


How can you find information about your programmed MyKeys?

You can find information about your programmed MyKeys by using the touchscreen.


How can you delete the accumulated distance of a MyKey?

The only way to delete the accumulated distance is by using an admin key to clear all MyKeys.


How can you detect how many MyKeys you have programmed to your vehicle?

Use the Number of MyKeys feature to detect how many MyKeys you have for your vehicle and determine when you have deleted all MyKeys.


How can you detect if an additional MyKey has been programmed?

Use the Number of Admin Keys feature to determine how many admin keys you have for your vehicle, and detect if an additional MyKey has been programmed.


Is MyKey compatible with aftermarket remote start systems?

MyKey is not compatible with non Ford-approved, aftermarket remote start systems.


What should you do if you choose to install a remote start system?

If you choose to install a remote start system, see an authorized dealer for a Ford-approved remote start system.


What should you do if you cannot create a MyKey?

  • Make sure that the key or remote control used to start the vehicle has admin privileges.
  • For vehicles with keyless start: Make sure you place the remote control into the backup slot.
  • Make sure that the key or remote control used to start the vehicle is not the only admin key. You always need at least one admin key.
  • The SecuriLock passive anti-theft system may be disabled or in unlimited mode.

What should you do if you cannot program the configurable settings of MyKey?

  • Make sure that the key or remote control used to start the vehicle has admin privileges.
  • Make sure there are no MyKeys programmed to the vehicle.

What should you do if you cannot clear the MyKeys?

  • Make sure that the key or remote control used to start the vehicle has admin privileges.
  • Make sure that you have MyKeys created.

What should you do if you lost the only admin key?

  • Purchase a new key or remote control from your authorized dealer.
  • Program a spare remote control. You may need to see your authorized dealer.

What should you do if you lost a remote control?

Program a spare remote control. You may need to see your authorized dealer.


Why may MyKey distances not accumulate?

  • The MyKey user is not using the MyKey.
  • An admin key holder cleared the MyKeys and created new MyKeys.
  • The key system has been reset.

How can you lock and unlock your vehicle?

You can use the power door lock control or the remote control to lock and unlock your vehicle.


What should you always do when leaving your vehicle?

Always take your keys and lock all doors when leaving your vehicle.


Where is the power door lock control located?

The power door lock control is on the driver and front passenger door panels.


How do you unlock the driver door using the remote control?

Press the button to unlock the driver door.


How do you unlock all doors using the remote control?

Press the button again within three seconds to unlock all doors.


How do you change between driver door or all door unlock mode?

With the ignition off, press and hold both the lock and unlock buttons on the remote control for three seconds to change between driver door or all door unlock mode.


How does Adaptive Cruise Control work? The adaptive cruise control system uses a white light to indicate when the system is on and a green light when the system is engaged.


What does it mean if the Anti-Lock Braking System light illuminates while driving? It indicates a system error. You will still have normal braking (without ABS) unless the brake system warning lamp also illuminates. Have the system checked by an authorized dealer.


What does the Automatic High Beam Control light indicate? It illuminates when the automatic high beam control feature is on.


What does the Auto Hold Active light mean? It illuminates when the system is holding your vehicle stationary.


What does the Auto Hold Unavailable light mean? It illuminates when the system is on, but is unavailable to hold your vehicle stationary.


When does the Auto-Start-Stop light illuminate? It illuminates when the engine shuts down or in conjunction with a message.


What does it mean if the Battery light illuminates while driving? It indicates a system error. Switch off all unnecessary electrical equipment and have the system checked by an authorized dealer immediately.


What does the Blind Spot Monitor light indicate? It illuminates when you switch this feature off or in conjunction with a message.


What should you do if the Brake System Warning Lamp illuminates when driving? Driving with the warning lamp on is dangerous, as a significant decrease in braking performance may occur. Have your vehicle checked as soon as possible.


When does the Brake System Warning Lamp illuminate? It illuminates when you apply the parking brake with the ignition on or when your vehicle has a brake fault or low brake fluid level, regardless of parking brake position.


What should you do if the Brake System Warning Lamp illuminates when you are moving? Make sure the parking brake is off. If the lamp continues to illuminate, have your vehicle checked as soon as possible.


What does the Cruise Control light indicate? It illuminates when you switch the cruise control feature on.


What does the Direction Indicator light indicate? It illuminates when you switch on the left or right direction indicator or the hazard flasher. If the indicators stay on or flash faster, check for a burned out bulb.


When does the Door Ajar light illuminate? It illuminates when the ignition is on and any door is not completely closed.


What does the Electric Park Brake light indicate? It illuminates or flashes when the electric parking brake has a system error.


What should you do if the Engine Coolant Temperature Warning Lamp illuminates? Stop your vehicle as soon as possible, switch your vehicle off and let it cool.


What does it mean if the Engine Oil light illuminates while driving? It indicates a system error. Stop your vehicle as soon as it is safe to do so and switch the engine off. Check the engine oil level. If the light illuminates despite the level being correct, have the system checked by an authorized dealer immediately.


When does the Fasten Seatbelt light illuminate? It illuminates and a tone sounds to remind you to fasten your seatbelt.


When does the Fasten Rear Seatbelt light illuminate? It illuminates and a tone sounds to signal the rear seatbelts are not fastened.


What does it mean if the Front Airbag light fails to illuminate when you start your vehicle, continues to flash, or remains on? It indicates there is a system error. Have the system checked as soon as possible.


What does the Front Fog Lamps light indicate? It illuminates when you switch the front fog lamps on.


What does the High Beam light indicate? It illuminates when you switch the high beam headlamps on. It flashes when you use the headlamp flasher.


When does the Hood Ajar light illuminate? It illuminates when the ignition is on and the hood is not completely closed.


What does the Lamps On light indicate? It illuminates when you switch the low beam headlamps or the parking lamps on.


When does the Liftgate Ajar light illuminate? It illuminates when the liftgate is not completely closed.


What does the Low Beam Warning light indicate? It illuminates when the low beam headlamp bulb is not functioning properly.


When does the Low Fuel Level light illuminate? It illuminates when the fuel level is low or the fuel tank is nearly empty. Refuel as soon as possible.


What should you do if the Low Tire Pressure Warning light illuminates? Check your tire pressure as soon as possible. If the light does not illuminate when you switch the ignition on, or begins to flash at any time, have the system checked by an authorized dealer.


When does the Low Washer Fluid light illuminate? It illuminates when the windshield washer fluid is low.


When does the Malfunction Indicator Lamp illuminate? It illuminates when you switch the ignition on prior to engine start to check the bulb. If it illuminates when the engine is running this indicates a system error. If it flashes, engine misfire may be occurring. Have your vehicle checked as soon as possible.


What does the Powertrain Fault light indicate? It illuminates when the system detects a powertrain or a 4WD/AWD fault. Contact an authorized dealer as soon as possible.


What does the Rear Differential Lock light indicate? It illuminates when you lock the rear differential.


When does the Stability Control light flash? It flashes when the system is active. If it remains illuminated or does not illuminate when you switch the ignition on, this indicates a system error. Have the system checked by an authorized dealer immediately.


What does the Stability Control Off light indicate? It illuminates when you switch the system off. It goes out when you switch the system back on or when you switch the ignition off.


What does the Trail Control light indicate? It illuminates when you switch trail control on.


What does the 4WD Lock light indicate? It illuminates when four-wheel drive is locked.


When does the Key in Ignition Warning Chime sound? It sounds when you open the driver’s door and you have left the key in the ignition.


When does the Keyless Warning Alert sound? It sounds the horn twice when you exit your vehicle with the intelligent access key, after the last door is closed and your keyless vehicle is in RUN, indicating your vehicle is still on.


When does the Headlamps On Warning Chime sound? It sounds when you remove the key from the ignition and open the driver’s door and you have left the headlamps or parking lamps on.


When does the Parking Brake On Warning Chime sound? It sounds when you have left the parking brake on and drive your vehicle. If the warning chime remains on after you have released the parking brake, have the system checked by an authorized dealer immediately.


What does the Return button do? Use the return button to go back or to exit.


What does the OK button do? Use the OK button to make a selection. You can also use it to scroll through a menu.


What does the Menu button do? Use the menu button on the main screen to display the submenu.


What does a check in the box indicate in the 4 Inch Display Menu and the 6 Inch Display Menu? A check in the box indicates the feature is on, and unchecked indicates the feature is off.


What information does the Trip Odometer register? It registers the distance traveled of individual journeys or the total distance since the function was last reset.


What information does the Trip Timer register? It registers the elapsed time of individual journeys or the total time since the function was last reset.


What does the Average Fuel display? It indicates the average fuel consumption of individual journeys or the average fuel consumption since the function was last reset.


What does Average Speed display? It indicates the average vehicle speed of individual journeys or the average vehicle speed since the function was last reset.


What does Distance to Empty display? It indicates the approximate distance your vehicle can travel on the fuel remaining in the tank.


How do you reset your trip information? Press and hold the OK button.


What are the menu options covered in the SYNC chapter? Navigation, Audio, and Phone.


What information is contained in the Settings menu? It contains vehicle status information such as Language, Display, Measure unit, Temperature unit, Tire Pressure, Driver Assistance, Oil Level, Vehicle Maintenance, Oil Life, Brake Fluid Life, Tire Pressure, and MyKey Info.


How do you reset the oil life in the 6 Inch Display Menu? Hold the OK button to reset.


How can you switch between Speedometer km/h and Speedometer MPH? In the Display Setup menu.


What can you select to display on your main screen under Personalized Settings? Calm Screen, Fuel Economy, Trip 1, Trip 2, Tire Pressure, Intelligent 4WD, Off Road, Trailer Light Check, Seatbelts, Auto Start/Stop, and Now Playing.


How do you reset the fuel economy on the Select Screens menu? Select fuel economy and press and hold the OK button for a few seconds.


What information does Trip 1 and 2 provide? It provides trip timer, trip average fuel economy, and total trip distance traveled. For hybrid vehicles, the trip also shows the distance traveled on electric power only.


How can you remove some messages from the information display? Press the OK button to acknowledge and remove some messages.


What does the message “Adaptive Cruise Malfunction” mean? A radar malfunction is preventing the adaptive cruise from engaging.


What does the message “Adaptive Cruise Not Available” mean? Conditions exist such that the adaptive cruise cannot properly function.


What does the message “Adaptive Cruise Not Available Sensor Blocked See Manual” mean? Bad weather, ice, mud, or water is causing poor radar visibility and is blocking the radar sensor. You can typically clean the sensor to resolve.


What does the message “Normal Cruise Active Adaptive Braking Off” mean? Displays when automatic braking disables.


What does the message “Adaptive Cruise -Driver Resume Control” mean? Displays when the adaptive cruise system reinstates control to the driver.


What does the message “Adaptive Cruise Speed Too Low to Activate” mean? Displays when the vehicle speed is too slow to activate the adaptive cruise.


What does the message “Service AdvanceTrac” mean? The system detects a condition that requires service. Have the system checked soon as possible.


What does the message “AdvanceTrac Off” mean? The status of the AdvanceTrac system after you switched it off.


What does the message “AdvanceTrac On” mean? The status of the AdvanceTrac system after you switched it on.


What does the message “Traction Control Off” mean? The status of the traction control system after you switched it off.


What does the message “Traction Control On” mean? The status of the traction control system after you switched it on.


What does the message “Vehicle Alarm To Stop Alarm, Start Vehicle.” mean? Alarm triggered due to unauthorized entry. To stop alarm, start vehicle.


What does the message “Auto StartStop Press Brake to Start Engine” mean? You need to restart the engine and press the brake pedal to start.


What does the message “Auto StartStop Press Brake Harder to Activate” mean? You need to restart the engine and press the brake pedal harder to start.


What does the message “Auto StartStop Press a Pedal to Start Engine” mean? You need to restart the engine and press any pedal to start.


What does the message “Auto StartStop Select Neutral To Start Engine” mean? Select neutral (N) for the system to restart the engine.


What does the message “Auto StartStop Shift to P, then Restart Engine” mean? Select park (P) for the system to restart the engine.


What does the message “Auto StartStop Manual Restart Required” mean? The system is not functioning. You need to restart the engine.


What does the message “Auto StartStop Not Available” mean? Conditions are not met for the auto-start-stop system to properly function.


What does the message “Check Charging System” mean? The charging system needs servicing. If the warning stays on or continues to come on, have the system checked as soon as possible.


What does the message “Charging System Service Soon” mean? The charging system needs servicing. If the warning stays on or continues to come on, have the system checked as soon as possible.


What does the message “Charging System Service Now” mean? The charging system needs servicing. Have the system checked as soon as possible.


What does the message “Battery State of Charge Low” mean? The battery management system determines that the 12V battery is at a low state of charge. Start the engine to charge the battery or charge the battery using an aftermarket battery charger. This message clears once you restart your vehicle and the battery state of charge recovers.


What does the message “Turn Power Off To Save Battery” mean? The battery management system determines that the battery is at a low state of charge. Switch the ignition off as soon as possible to protect the battery. This message clears once you restart your vehicle and the battery state of charge recovers.


What does the message “Blind Spot System Fault” mean? A system error has occurred. Have the system checked as soon as possible.


What does the message “Blind Spot Not Available Sensor Blocked See Manual” mean? The system sensors are blocked.


What does the message “Cross Traffic Alert Applying Brakes” mean? The system detects a vehicle and automatically applied the brakes.


What does the message “Cross Traffic Not Available Sensor Blocked See Manual” mean? The blind spot information system and cross traffic alert system sensors are blocked.


What does the message “Cross Traffic System Fault” mean? A system error has occurred. Have the system checked as soon as possible.


What does the message “Cross Traffic Alert Deactivated Trailer Attached” mean? The system automatically turns off when you connect a trailer to the vehicle that does not have a trailer blind spot system or when you switch the trailer blind spot system off through the information display.


What does the message “Blind Spot Alert Deactivated Trailer Attached” mean? The system automatically turns off when you connect a trailer to the vehicle that does not have a trailer blind spot system or when you switch the trailer blind spot system off through the information display.


What does the message “Driver Door Ajar” mean? The driver door is not completely closed.


What does the message “Passenger Door Ajar” mean? The passenger door is not completely closed.


What does the message “Rear Left Door Ajar” mean? The rear left door is not completely closed.


What does the message “Rear Right Door Ajar” mean? The rear right door is not completely closed.


What does the message “Liftgate or liftglass ajar” mean? The liftgate or liftgate glass is not completely closed.


What does the message “Hood Ajar” mean? The hood is not completely closed.


What does the message “Factory Keypad Code {X X X X X}” mean? The factory keypad code appears in the information display after the system resets the keypad.


What does the message “Driver Alert Warning Rest Now” mean? Stop and rest as soon as it is safe to do so.


What does the message “Driver Alert Warning Rest Suggested” mean? Take a rest soon.


What does the message “4WD Temporarily Disabled” mean? The four-wheel drive system temporarily turns off to protect itself from overheating.


What does the message “4WD Temporarily Locked” mean? The four-wheel drive system is locking up the torque transfer clutch to help reduce clutch temperature.


What does the message “4WD Off” mean? The four-wheel drive system temporarily turns off to protect itself from overheating or if you are using the temporary spare tire.


What does the message “4WD Restored” mean? The four-wheel drive system will resume normal function and clear this message after driving a short distance with the road tire re-installed or after the system cools.


What does the message “4WD Fault Service Required” mean? The four-wheel drive system is not properly operating. If the warning stays on or continues to come on, have the system checked as soon as possible.


What does the message “Change 4WD Power Transfer Unit Lube” mean? Displays when the power transfer unit fluid requires service.


What does the message “4WD Power Transfer Unit Lube Set to New” mean? Displays when you have the power transfer unit fluid changed and reset to new.


What does the message “Rear Differential Lock Not Available in Current Drive Mode” mean? The selected drive mode does not allow you to turn on the rear differential lock feature.


What does the message “4WD Lock Required in Current Drive Mode” mean? The selected drive mode requires your vehicle to be in four-wheel drive.


What does the message “Fuel Level Low” mean? An early reminder of a low fuel condition.


What does the message “Check Fuel Fill Inlet” mean? The fuel fill inlet may not be properly closed.


What does the message “Fuel Door Opening” mean? Wait for up to 15 seconds while the fuel system depressurizes.


What does the message “Fuel Door Open” mean? The fuel system has finished depressurizing and you can begin to refuel.


What does the message “Close Fuel Door to Avoid ““Check Engine”” Light” mean? A reminder to close the fuel door. Failure to follow this instruction can cause the check engine light to illuminate.


What does the message “Refuel Error See Manual” mean? There is an error in attempting to refill your vehicle.


What does the message “Hill Start Assist Not Available” mean? Hill start assist is not available. Have the system checked as soon as possible.


What does the message “To START Press Brake” mean? A reminder to press the brake when starting your vehicle.


What does the message “No Key Detected” mean? The system does not detect the key.


What does the message “Restart Now or Key is Needed” mean? Appears when you need to press the Start Stop button to shut off the engine when the system does not detect an Intelligent Access key inside your vehicle.


What does the message “Full Accessory Power Active” mean? Your vehicle is in the accessory ignition state.


What does the message “Starting System Fault” mean? There is a problem with your vehicle’s starting system. Have the system checked as soon as possible.


What does the message “Key Program Successful” mean? During spare key programming, an intelligent access key is programmed to the system.


What does the message “Max Number of Keys Learned” mean? During spare key programming, the maximum number of keys have been programmed.


What does the message “Key Program Failure” mean? Displayed during spare key programming, when an intelligent access key has failed to be programmed.


What does the message “Not Enough Keys Learned” mean? Displayed during spare key programming when not enough keys have been programmed.


What does the message “Key Battery Low Replace Soon” mean? Displays when the key battery is low. Change the battery as soon as possible.


What does the message “Vehicle Switched Off” mean? Displays when the vehicle is switched off.


What does the message “Lane Keeping Sys. Malfunction Service Required” mean? The system has malfunctioned. Have the system checked as soon as possible.


What does the message “Front Camera Temporarily Not Available” mean? The system has detected a condition that has caused the system to be temporarily unavailable.


What does the message “Front Camera Low Visibility Clean Screen” mean? The system has detected a condition that requires the windshield to be cleaned to properly operate.


What does the message “Front Camera Malfunction Service Required” mean? The system has malfunctioned. Have the system checked as soon as possible.


What does the message “Keep Hands on Steering Wheel” mean? The system requests the driver to keep their hands on the steering wheel.


What does the message “Low Engine Oil Pressure” mean? Stop your vehicle as soon as safely possible, turn off the engine. Check the oil level. If the warning stays on or continues to come on with your engine running, have the system checked as soon as possible.


What does the message “Change Engine Oil Soon” mean? The engine oil life remaining is 10% or less.


What does the message “Oil Change Required” mean? The oil life left reaches 0%.


What does the message “Brake Fluid Level Low” mean? The brake fluid level is low and the brake system should be immediately inspected.


What does the message “Check Brake System” mean? The brake system needs servicing. Stop the vehicle in a safe place. Have the system checked as soon as possible.


What does the message “Engine Coolant Over Temperature” mean? The engine coolant temperature is excessively high.


What does the message “Washer Fluid Level Low” mean? The washer fluid is low and needs to be refilled.


What does the message “Transport Mode Contact Dealer” mean? Indicates that your vehicle is still in Transport mode. This may not allow some features to properly operate. Have the system checked as soon as possible.


What does the message “Factory Mode Contact Dealer” mean? Indicates that your vehicle is still in Factory mode. This may not allow some features to properly operate. Have your vehicle checked as soon as possible.


What does the message “See Manual” mean? Informs the driver that the powertrain needs service due to a powertrain malfunction.


What does the message “Power Reduced to Lower Engine Temp” mean? The engine has reduced power to help reduce high engine temperature.


What does the message “Brake Applied Power Reduced” mean? The brake system has reduced stopping power.


What does the message “MyKey not Created” mean? You cannot program a MyKey.


What does the message “MyKey Active Drive Safely” mean? MyKey is active.


What does the message “Speed Limited to XX MPH/km/h” mean? When switching on your vehicle and MyKey is in use, displays that the MyKey speed limit is on.


What does the message “Near Vehicle Top Speed” mean? MyKey is in use and the MyKey speed limit is on and the vehicle speed is approaching 81 mph (130 km/h).


What does the message “Vehicle at Top Speed of MyKey Setting” mean? You have reached the speed limit set for your MyKey.


What does the message “Check Speed Drive Safely” mean? You have an active MyKey with a programmed set speed limit.


What does the message “Buckle Up to Unmute Audio” mean? Belt-Minder turns on with a MyKey in use.


What does the message “AdvanceTrac On -MyKey Setting” mean? With a MyKey in use, AdvanceTrac turns on.


What does the message “Traction Control On – MyKey Setting” mean? With a MyKey in use, traction control turns on.


What does the message “MyKey Park Aid Cannot be Deactivated” mean? With a MyKey in use, park aid is always on.


What does the message “Lane Keeping Alert On MyKey Setting” mean? With a MyKey in use, lane keeping alert turns on.


What does the message “Check Rear Park Aid” mean? The system has detected a fault that requires service. Have the system checked as soon as possible.


What does the message “Rear Park Aid Not Available Sensor Blocked See Manual” mean? The radar is blocked due to bad weather, ice, mud or water in front of radar. You can typically clean the sensor to resolve.


What does the message “Park Aid Not Available Sensor Blocked See Manual” mean? The radar is blocked due to bad weather, ice, mud or water in front of radar. You can typically clean the sensor to resolve.


What does the message “Rear Park Aid On Off” mean? Displays the park aid status.


What does the message “Park Brake Engaged” mean? The parking brake is set, the engine is running and you drive your vehicle more than 3 mph (5 km/h). If the warning stays on after the parking brake is released, Have the system checked as soon as possible.


What does the message “To Release: Press Brake and Switch” mean? The electric parking brake is set and a manual release is attempted without the brake pedal being pressed.


What does the message “Park Brake Use Switch to Release” mean? The electric parking brake is set and an automatic release is attempted but cannot be performed. Perform a manual release.


What does the message “Release Park Brake” mean? The electric parking brake is set and your vehicle speed exceeds 3 mph (5 km/h). Release park brake before continued driving.


What does the message “Park Brake Not Applied” mean? The electric parking brake is not fully applied.


What does the message “Park Brake Not Released” mean? The electric parking brake is not fully released.


What does the message “Park Brake Maintenance Mode” mean? The electric parking brake system has been put into a special mode that is used to allow service of the rear brakes. Have the system checked as soon as possible.


What does the message “Park Brake Limited Function Service Required” mean? The electric park brake system has detected a condition that requires service. Some functionality may still be available. Have the system checked as soon as possible.


What does the message “Park Brake Malfunction Service Now” mean? The electric parking brake system has detected a condition that requires service. Have the system checked as soon as possible.


What does the message “Park Brake System Overheated” mean? Numerous park brake applies have overheated the system. Wait 2 minutes before attempting to apply again.


What does the message “Steering Fault Service Now” mean? The power steering system has detected a condition that requires service. Have the system checked as soon as possible.


What does the message “Steering Loss Stop Safely” mean? The power steering system is not working. Stop your vehicle in a safe place. Have the system checked as soon as possible.


What does the message “Steering Assist Fault Service Required” mean? The power steering system has detected a condition within the power steering system or passive entry or passive start system requires service. Have the system checked as soon as possible.


What does the message “Steering Lock Malfunction Service Now” mean? The steering lock system has detected a condition that requires service. Have the system checked as soon as possible.


What does the message “Pre-Collision Assist Not Available Sensor Blocked” mean? You have a blocked sensor due to bad weather, ice, mud or water in front of the radar sensor. You can typically clean the sensor to resolve.


What does the message “Pre-Collision Assist Not Available” mean? A fault with the system has occurred. Have the system checked as soon as possible.


What does the message “To Drive: Press Brake and Gear Shift Button” mean? Displays as a reminder to apply the brake and push the gear shift button to drive the vehicle after a remote start.


What does the message “Occupant Sensor BLOCKED Remove Objects Near Passenger Seat” mean? Objects are by the passenger seat. After the objects are moved away from the seat, if the warning stays on or continues to come on have the system checked as soon as possible.


What does the message “Memory Recall Not Permitted While Driving” mean? Displays as a reminder that memory seats are not available when driving.


What does the message “Memory {0} Saved” mean? Displays to show where your memory setting has been saved.


What does the message “Cranking Time Exceeded” mean? Displays when the starter has exceeded its cranking time in attempting to start the vehicle.


What does the message “Engine Start Pending Please Wait” mean? Displays when the starter is attempting to start the vehicle.


What does the message “Pending Start Cancelled” mean? Displays when the pending start has been cancelled.


What does the message “Tire Pressure Low” mean? One or more tires on your vehicle have low tire pressure.


What does the message “Tire Pressure Monitor Fault” mean? The tire pressure monitoring system is malfunctioning. If the warning stays on or continues to come on, have the system checked as soon as possible.


What does the message “Tire Pressure Sensor Fault” mean? A tire pressure sensor is malfunctioning, or your spare tire is in use. If the warning stays on or continues to come on, have the system checked as soon as possible.


What does the message “Trailer Connected” mean? A correct trailer connection is sensed during a given ignition cycle.


What does the message “Trailer Disconnected” mean? A trailer connection becomes either intentionally or unintentionally disconnected and has been sensed during a given ignition cycle.


What does the message “Trailer Sway Reduce Speed” mean? The trailer sway control has detected trailer sway.


What does the message “Trailer Wiring Fault” mean? There are certain faults in your vehicle wiring and trailer wiring/brake system.


What does the message “Trailer Left Turn Lamps Fault Check Lamps” mean? There is a fault with your trailer turn lamp. Check your lamp.


What does the message “Trailer Right Turn Lamps Fault Check Lamps” mean? There is a fault with your trailer turn lamp. Check your lamp.


What does the message “Trailer Battery Not Charging See Manual” mean? There is a fault with your trailer battery.


What does the message “Trailer Lighting Module Fault See Manual” mean? There is a fault with your vehicle trailer lighting module.


What does the message “Shift to Park” mean? Displays when you switch the engine off and the transmission is not in park (P). Shift into park (P).


What does the message “Transmission Warming Up Please Wait” mean? Transmission is too cold. Wait for it to warm up before you drive.


What does the message “Press Brake Pedal” mean? Displays when the brake pedal needs to be depressed.


What does the message “Transmission Over Temperature Stop Safely” mean? The transmission is overheating and needs to cool. Stop in a safe place as soon as it’s possible.


What does the message “Transmission Service Required” mean? Have the system checked as soon as possible.


What does the message “Transmission Too Hot Press Brake” mean? The transmission is overheating and needs to cool. Stop in a safe place as soon as it’s possible.


What does the message “Transmission Limited Function See Manual” mean? The transmission has limited functionality. Have the system checked as soon as possible.


What does the message “Transmission Not in Park” mean? A reminder to shift into park. In addition, this message is typical after reconnecting or recharging the battery until you cycle the ignition to the on mode.


What does the message “SHIFT SYS FAULT Confirm Park Brake Apply Before Exiting the Vehicle” mean? Displays when there is a system fault and the park brake needs to be depressed before exiting the vehicle. Have the system checked as soon as possible.


What does the message “SHIFT SYS FAULT Service Required” mean? Have the system checked as soon as possible.


What does the message “SHIFT SYS FAULT Vehicle is Shifting to Park” mean? Displays when there is a system fault when the vehicle is shifting to park. Have the system checked as soon as possible.


What does the message “SHIFT SYS FAULT Reverse Unavailable Service Required” mean? Displays when there is a system fault when the vehicle is shifting to reverse. Have the system checked as soon as possible.


What does the message “SHIFT SYS FAULT Drive Unavailable Select S for Drive Service Required” mean? Have the system checked as soon as possible.


What does the message “SHIFT SYS FAULT Neutral Unavailable Service Required” mean? Have the system checked as soon as possible.


What does the message “SHIFT SYS FAULT Sport Unavailable Service Required” mean? Have the system checked as soon as possible.


What does the message “Invalid Gear Selection” mean? Displays when an invalid gear has been selected.


What does the message “Depress Brake to Shift from Park” mean? Displays when the brake pedal needs to be depressed to enable the transmission to shift from park.


What is the remote start system? The system allows you to remotely start your vehicle and to adjust the interior temperature according to the settings that you chose.


What are some remote start limitations? Remote start does not work under the following conditions:

  • The alarm horn is sounding.
  • The hood is open.
  • The transmission is not in park (P).
  • The ignition is on.
  • The battery voltage is below the minimum operating voltage.
  • Remote start is not enabled.
  • Do not use remote start if the fuel level is low.

How do you enable remote start?

  1. Press Settings on the touchscreen.
  2. Press Vehicle.
  3. Press Remote Start Setup.
  4. Switch System on.

How do you remotely start the vehicle? Press the button on the remote control. Within three seconds, press the button again.


How do you remotely stop the vehicle? Within three seconds, press the button on the remote control. Within three seconds, press the button again.


How do you extend the remote start duration? To extend the remote start duration during remote start:

  1. Press the button on the remote control.
  2. Within three seconds, press the button again.

What does a solid green light on the remote control indicate? Remote start successful.


What does a solid red light on the remote control indicate? Remote stop successful.


What does a blinking red light on the remote control indicate? Request failed or status not received.


What does a blinking green light on the remote control indicate? Status incomplete.


How do you switch Climate Control Auto mode on and off?

  1. Press Settings on the touchscreen.
  2. Press Remote Start Setup.
  3. Press Climate Control.
  4. Select Vehicle.
  5. Switch Auto on or off. If you switch the auto mode on, the system attempts to heat or cool the interior to 72°F (22°C).

What does the Rear Occupant Alert System message display and how do you remove it?

The message, “Check rear seats for occupants”, displays when you switch your vehicle off after the alert conditions are met. The message displays for a short period of time. Press Close to acknowledge and remove the message.


What does the Rear Occupant Alert System do when you switch your vehicle off after the alert conditions are met?

The system sounds an audible warning for a short period of time.


What is the power outlet?

The power outlet is a socket that connects an electrical device to your vehicle’s power supply. The power outlet can power devices using a 12 V outlet adapter.


What are some power outlet precautions?

  • Do not plug optional electrical accessories into the cigar lighter socket. Incorrect use of the cigar lighter can cause damage not covered by the vehicle warranty, and can result in fire or serious injury.
  • Do not use the power point over the vehicle capacity of 12 V DC 240 W or a fuse could blow.
  • Do not plug in any device that supplies power to the vehicle through the power points. This could result in damage to vehicle systems.
  • Do not hang any accessory from the accessory plug.
  • Always keep the power point caps closed when not in use.
  • Do not insert objects other than an accessory plug into the power point.
  • Do not use the power point longer than necessary when the vehicle is off.
  • Do not leave devices plugged in overnight or when you park your vehicle for extended periods.
  • Do not keep electrical devices plugged into the power outlet whenever the device is not in use. The outlet provides power when the vehicle is on.
  • Do not use an extension cord or connect multiple devices to the power outlet. Doing so could result in overloading the power outlet.

Where are the power outlets located?

Power outlets are located:

  • Inside the media bin below the instrument panel.
  • Inside the main center console bin.
  • In the cargo area.
  • On the rear of the center console.

What are the power outlet indicators and what do they mean?

  • When the indicator light is on, the outlet is providing power.
  • When the indicator light is off, there is no power to the outlet.
  • When the indicator light is flashing, the outlet is in a fault mode.

What should you do if the power outlet is in a fault mode?

  1. Unplug your device.
  2. Switch your vehicle off to let the system cool and reset the fault mode.
  3. Switch your vehicle back on, but do not plug your device back in.
  4. With your vehicle on, make sure the indicator light remains on.
  5. Make sure your device does not exceed the power limits and then plug in your device.

What types of electric devices should you not use with the power outlet?

  • Cathode ray tube type televisions.
  • Motor loads, such as vacuum cleaners, electric saws or other electric power tools and compressor-driven refrigerators.
  • Measuring devices which process precise data, such as medical equipment or measuring equipment.
  • Other appliances requiring an extremely stable power supply, such as microcomputer-controlled electric blankets or touch sensor lamps.

What does the wireless accessory charger allow you to do?

The wireless accessory charger allows you to charge one compatible Qi wireless charging device on the charging area.


What are some wireless accessory charger precautions?

  • Wireless charging devices can affect the operation of implanted medical devices, including cardiac pacemakers. If you have any implanted medical devices, we recommend that you consult with your physician.
  • Keep the charging area clean and remove foreign objects prior to charging a device.
  • Do not place items with a magnetic strip or radio-frequency identification chip, for example passports, parking tickets, transportation passes or credit cards, near the charging area when charging a device. Damage could occur to the magnetic strip or radio-frequency identification chip.
  • Do not place metal objects, for example remote controls, coins and candy wrappers, on or near the charging area when charging a device. Metal objects may heat up and degrade the charging performance, in addition to causing interruptions in charging.
  • Charging could be interrupted, degraded, or could stop if the system detects a foreign object, the device is misaligned on the charging area, the device moves on the active charging area when the vehicle is in motion, the vehicle ambient temperature is too high, or you attempt to charge a non-Qi compatible device on the wireless charger.
  • During charging, the device and the charger could heat up, this is normal.
  • If the battery gets hotter than usual, the device may stop charging.

Where is the wireless accessory charger located?

The charging area is on the center console or in the media bin below the instrument panel.


How do you charge a wireless device?

Place the device on the center of the charging surface with the charging side down. The charging stops after your device reaches a full charge. You can use the charger when the vehicle is in accessory mode, when the vehicle is running, or when SYNC is on.


What are some cup holder precautions?

Use caution when stowing items or hot drinks in the cup holders. Items could become loose or spill during hard braking, acceleration or crashes.


How do you open the glove compartment?

Pull the latch to the left to open.


How do you access the under seat storage compartment?

Push the latch and lift the seat cushion to access the storage compartment.


Where is the glasses holder located and how do you open it?

The glasses holder is in the overhead console. Press near the rear edge of the door to open.


Where is the map pocket located?

A zipper map pocket and MOLLE system are on the backs of the front seats.


What is the recommended load for the map pocket system?

The recommended load for the overall system should not exceed 5 lb (2.2 kg).


What are some important warnings about idling and exhaust fumes?

  • Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage.
  • Do not park, idle or drive your vehicle on dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, creating the risk of fire.
  • Do not start the engine in a closed garage or in other enclosed areas. Exhaust fumes can be toxic. Always open the garage door before you start the engine.
  • Exhaust leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment. If you smell exhaust fumes inside your vehicle, have your vehicle inspected immediately. Do not drive if you smell exhaust fumes.

What might happen if you disconnect the battery?

If you disconnect the battery, your vehicle may exhibit some unusual driving characteristics for approximately 5 mi (8 km) after you reconnect it. This is because the engine management system must realign itself with the engine.


What are the ignition switch positions and what do they do?

  • 0 (off) – The ignition is off.
  • I (accessory) – Allows the electrical accessories, such as the radio, to operate while the engine is not running.
  • II (on) – All electrical circuits are operational and the warning lamps and indicators illuminate.
  • III (start) – cranks the engine.

What should you be aware of when using the keyless starting system?

  • The keyless starting system may not function if the key is close to metal objects or electronic devices such as cellular phones.
  • A valid key must be located inside your vehicle to switch the ignition on and start the engine.

What are the keyless starting system modes?

  • Off: Turns the ignition off. Without applying the brake pedal, press and release the button once when the ignition is in the on mode, or when the engine is running but the vehicle is not moving.
  • On: All electrical circuits are operational and the warning lamps and indicators illuminate. Without applying the brake pedal, press and release the button once.
  • Start: Starts the engine. Press the brake pedal, and then press and hold the button until the engine starts.

What should you check before starting the engine?

  • Make sure all occupants fasten their seatbelts.
  • Make sure the headlamps and electrical accessories are off.
  • Make sure the parking brake is on.
  • Make sure the transmission is in park (P).

How do you start a vehicle with an ignition key?

  1. Fully press the brake pedal.
  2. Turn the key to the start position to start your vehicle.

How do you start a vehicle with keyless start?

  1. Fully press the brake pedal.
  2. Press the push button ignition switch until the engine starts.

Why might the keyless start system not function?

  • The passive key frequencies are jammed.
  • The key battery has no charge.

What should you do if you are unable to start your vehicle with keyless start?

  1. Place the key in the middle of the tray.
  2. With the key in this position, press the brake pedal, then press the push button ignition switch to switch the ignition on and start your vehicle.

How does the fast restart feature work?

The fast restart feature allows you to restart your vehicle within 20 seconds of switching it off, even if it does not detect a valid passive key. Within 20 seconds of switching the engine off, press the brake pedal and press the push button ignition switch. After 20 seconds, you can no longer start your vehicle if it does not detect a valid passive key. Once your vehicle starts, it remains running until you press the push button ignition switch, even if your vehicle does not detect a valid passive key. If you open and close a door while your vehicle is running, the system searches for a valid passive key. You cannot start your vehicle if the system does not detect a valid passive key within 20 seconds.


What should you do if you cannot start your vehicle after three attempts?

  1. Fully press the brake pedal.
  2. Apply the parking brake.
  3. Shift into park (P).
  4. Fully press the accelerator pedal and hold it there.
  5. Attempt to start your vehicle and wait until the engine stops cranking.
  6. Release the accelerator pedal.
  7. Start the engine.

How does the automatic engine shutdown work and what are some ways to override it?

For vehicles with a keyless ignition, this automatically shuts down your vehicle if it has been idling for an extended period. The ignition also turns off to save battery power. Before your vehicle shuts down, a message appears in the information display showing a timer counting down. If you do not intervene within 30 seconds, your vehicle shuts down. Another message appears in the information display to inform you that your vehicle has shut down to save fuel. Start your vehicle as normal.

You can stop the shutdown, or reset the timer at any point before the 30 second countdown expires by doing any of the following:

  • Interacting with your vehicle, for example, pressing the brake or accelerator pedal.
  • Use the vehicle settings on the touchscreen to switch 30min Max Idle on or off.
  • Pressing the OK or RESET button to temporarily switch the feature off for the current ignition cycle only.

How do you stop the engine when your vehicle is stationary with an ignition key?

  1. Shift into park (P).
  2. Apply the parking brake.
  3. Turn the key to the off position.

How do you stop the engine when your vehicle is stationary with keyless start?

  1. Shift into park (P).
  2. Apply the parking brake.
  3. Press the push button ignition switch.

What are the steps to stop the engine when your vehicle is moving with an ignition key?

  1. Switch the ignition off.
  2. Shift into neutral and use the brakes to bring your vehicle to a safe stop.
  3. When your vehicle stops, shift into park (P).
  4. Apply the parking brake.

What are the steps to stop the engine when your vehicle is moving with keyless start?

  1. Press and hold the push button ignition switch, or press it three times within two seconds.
  2. Shift into neutral and use the brakes to bring your vehicle to a safe stop.
  3. When your vehicle stops, shift into park (P).
  4. Apply the parking brake.

What should you do if you smell exhaust fumes inside your vehicle?

Have your vehicle inspected immediately and do not drive if you smell exhaust fumes.


What are some recommendations for ventilating your vehicle if you stop and leave the engine idling for long periods?

  • Open the windows at least 1 in (3 cm).
  • Set your climate control to outside air.

What are some warnings and guidelines for using the engine block heater?

  • Do not use your heater with ungrounded electrical systems or two-pronged adapters. There is a risk of electrical shock.
  • Do not fully close the hood, or allow it to drop under its own weight when using the engine block heater. This could damage the power cable and may cause an electrical short resulting in fire, injury and property damage.
  • Use a 16-gauge outdoor extension cord that is product certified by Underwriter’s Laboratory (UL) or Canadian Standards Association (CSA). This extension cord must be suitable for use outdoors, in cold temperatures, and be clearly marked Suitable for Use with Outdoor Appliances. Do not use an indoor extension cord outdoors. This could result in an electric shock or become a fire hazard.
  • Use as short an extension cord as possible.
  • Do not use multiple extension cords.
  • Make sure that when in operation, the extension cord plug and heater cord plug connections are free and clear of water. This could cause an electric shock or fire.
  • If the block heater cord is under the hood, Do Not remove the wiring from its original location. Do Not close the hood on the extension wiring.
  • Make sure your vehicle is parked in a clean area, clear of combustibles.
  • Make sure the heater, heater cord and extension cord are firmly connected.
  • Check for heat anywhere in the electrical hookup once the system has been operating for approximately 30 minutes.
  • Make sure the system is unplugged and properly stowed before starting and driving your vehicle. Make sure the protective cover seals the prongs of the block heater cord plug when not in use.
  • Make sure the heater system is checked for proper operation before winter.
  • Make sure the receptacle terminals are clean and dry prior to use. Clean them with a dry cloth if necessary.

How much energy does the block heater use?

The heater uses 0.4 to 1.0 kilowatt-hours of energy per hour of use.


How long should you use the block heater?

The system achieves maximum temperature after approximately three hours of operation. Using the heater longer than three hours does not improve system performance and unnecessarily uses electricity.


How does the Auto-Start-Stop system work?

The system helps reduce fuel consumption by automatically shutting off and restarting the engine while your vehicle is stopped. The engine restarts when you release the brake pedal. Your vehicle may restart in some situations, for example:

  • To maintain interior comfort.
  • To recharge the battery.

What are some warnings related to Auto-Start-Stop?

  • Apply the parking brake, shift into park (P), switch the ignition off and remove the key before you open the hood or have any service or repair work completed. If you do not switch the ignition off, the engine could restart at any time. Failure to follow this instruction could result in personal injury or death.
  • The system may require the engine to automatically restart when the auto-start-stop indicator illuminates green or flashes amber. Failure to follow this instruction could result in personal injury.

What conditions must be met for the Auto-Start-Stop system to be enabled?

  • You do not press the Auto-Start-Stop button.
  • Your vehicle exceeds an initial speed of 3 mph (5 km/h) after the vehicle initially starts.
  • Your vehicle is stopped.
  • Your foot is on the brake pedal.
  • The transmission is in drive (D).
  • The driver door is closed.
  • There is adequate brake vacuum.
  • The interior compartment has cooled or warmed to an acceptable level.
  • The front windshield defroster is off.
  • The steering wheel is not being turned.
  • The vehicle is not on a steep road slope.
  • The battery is within optimal operating conditions, such as battery state of charge and temperature in range.
  • The engine coolant is at operating temperature.
  • Your vehicle is not being driven at a high altitude.
  • The ambient temperature is moderate.

What does the green Auto-Start-Stop indicator light on the instrument cluster indicate?

The green Auto-Start-Stop indicator light on the instrument cluster illuminates to indicate when the automatic engine stop occurs.


What does the grey Auto-Start-Stop indicator light on the instrument cluster indicate?

If the instrument cluster has a grey Auto-Start-Stop indicator light, it illuminates when automatic engine stop is not available due to one of the above noted conditions not being met.


What conditions will result in an automatic restart of the engine?

  • You remove your foot from the brake pedal.
  • You press the accelerator pedal.
  • You press the accelerator and the brake pedal at the same time.
  • The driver seatbelt becomes unfastened or the driver door is ajar.
  • Your vehicle is moving.
  • The interior compartment does not meet customer comfort when air conditioning or heat is on.
  • Fogging of the windows could occur and the air conditioning is on.
  • The battery is not within optimal operating conditions.
  • You exceed the maximum engine off time.
  • You press the Auto-Start-Stop button while the engine is stopped.
  • The heated windshield is turned on.
  • The blower fan speed increases or the climate control temperature changes.
  • You plug in or switch on an electrical accessory.

How do you disable the Auto-Start-Stop system?

Press the Auto-Start-Stop button on the instrument panel to switch the system off. The button illuminates. The system deactivates for the current ignition cycle only. Press the button again to restore the Auto-Start-Stop function.


What should you do if your vehicle is in an Auto-Start-Stop state and you shift the transmission to reverse without pressing the brake?

A message appears telling you to press the brake. Press the brake pedal within 60 seconds, or shift into park (P) and manually restart your vehicle.


What should you do if the Shift to P, Restart Engine message appears and the amber Auto-Start-Stop indicator light is flashing?

Manually restart your vehicle.


What are some safety precautions when refueling your vehicle?

  • Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire.
  • If you hear a hissing sound near the fuel filler inlet, do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury.
  • When refueling always shut the engine off and never allow sparks or open flames near the fuel tank filler valve. Never smoke or use a cell phone while refueling.
  • Extinguish all smoking materials and any open flames before refueling your vehicle.
  • Always switch the engine off before refueling.
  • Avoid inhaling fuel vapors.
  • Avoid getting fuel in your eyes.
  • If you splash fuel on your skin, clothing or both, promptly remove contaminated clothing and thoroughly wash your skin with soap and water.

What type of fuel should you use in your vehicle?

Your vehicle is designed to operate on regular unleaded gasoline with a minimum pump (R+M)/2 octane rating of 87. For best overall vehicle and engine performance, premium fuel with an octane rating of 91 or higher is recommended.


What types of fuel should you not use in your vehicle?

  • Diesel fuel.
  • Fuels containing kerosene or paraffin.
  • Fuel containing more than 15% ethanol or E85 fuel.
  • Fuels containing methanol.
  • Fuels containing metallic-based additives, including manganese-based compounds.
  • Fuels containing the octane booster additive, methylcyclopentadienyl manganese tricarbonyl (MMT).
  • Leaded fuel.

Where is the fuel filler funnel located?

The fuel filler funnel is under the luggage compartment floor covering.


What should you do if your vehicle runs out of fuel?

  • Add a minimum of 1.3 gal (5 L) of fuel to restart the engine.
  • You may need to switch the ignition from off to on several times after refueling to allow the fuel system to pump the fuel from the tank to the engine. When restarting, cranking time takes a few seconds longer than normal.

What are some guidelines to follow when filling a portable fuel container?

  • Only use an approved fuel container to transfer fuel to your vehicle. Place the container on the ground when filling it.
  • Do not fill a fuel container when it is inside your vehicle (including the cargo area).
  • Keep the fuel pump nozzle in contact with the fuel container when filling it.
  • Do not use a device that holds the fuel pump nozzle lever in the fill position.

What are some warnings about adding fuel from a portable fuel container?

  • Do not insert the nozzle of a fuel container or an aftermarket funnel into the fuel filler neck. This may damage the fuel system filler neck or its seal and cause fuel to run onto the ground.
  • Do not try to pry open or push open the capless fuel system with foreign objects. This could damage the fuel system and its seal and cause injury to you or others.
  • Do not dispose of fuel in the household refuse or the public sewage system. Use an authorized waste disposal facility.

What are the steps to refuel your vehicle from a fuel container?

  1. Fully open the fuel filler door.
  2. Fully insert the fuel filler funnel into the fuel filler inlet.
  3. Add fuel to your vehicle from the fuel container.
  4. Remove the fuel filler funnel.
  5. Fully close the fuel filler door.
  6. Clean the fuel filler funnel and place it back in your vehicle or correctly dispose of it.

What are some things to be aware of when refueling your vehicle?

  • When refueling always shut the engine off and never allow sparks or open flames near the fuel tank filler valve. Never smoke or use a cell phone while refueling.
  • The fuel system may be under pressure. If you hear a hissing sound near the fuel filler inlet, do not refuel until the sound stops.
  • Do not pry open the fuel tank filler valve.
  • Do not remove the fuel pump nozzle from its fully inserted position when refueling.
  • Stop refueling when the fuel pump nozzle automatically shuts off for the first time.
  • Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire.
  • Wait at least five seconds before removing the fuel pump nozzle to allow any residual fuel to drain into the fuel tank.

What are the steps to refuel your vehicle?

  1. Fully open the fuel filler door.
  2. Select the correct fuel pump nozzle for your vehicle.
  3. Insert the fuel pump nozzle up to the first notch on the nozzle. Keep the fuel pump nozzle resting on the fuel tank filler pipe.
  4. Hold the fuel pump nozzle in the correct position when refueling. Holding the fuel pump nozzle in the wrong position can affect the flow of fuel and shut off the fuel pump nozzle before the fuel tank is full.
  5. Operate the fuel pump nozzle within the correct area.
  6. When the pump shuts off, wait 5 seconds then slightly raise the fuel pump nozzle and slowly remove it.
  7. Fully close the fuel filler door.

What should you do if you fill the fuel tank with the incorrect fuel?

Do not attempt to start the engine and have your vehicle immediately checked.


What should you do if the fuel tank filler valve does not fully close?

  1. Stop your vehicle as soon as it is safe to do so and switch the engine off.
  2. Shift into park (P) or neutral (N).
  3. Apply the parking brake.
  4. Fully open the fuel filler door.
  5. Check the fuel tank filler valve for any debris that could be restricting its movement.
  6. Remove any debris from the fuel tank filler valve.
  7. Fully insert a fuel pump nozzle or the fuel filler funnel provided with your vehicle into the fuel filler pipe. This action should dislodge any debris that could be preventing the fuel tank filler valve from fully closing.
  8. Remove the fuel pump nozzle or fuel filler funnel from the fuel filler pipe.
  9. Fully close the fuel filler door.

How does your vehicle calculate fuel economy?

Your vehicle calculates fuel economy figures through the trip computer average fuel function.


What should you do if the engine does not start, runs rough, experiences a decrease in engine performance, experiences excess fuel consumption or produces excessive exhaust smoke?

Check for the following:

  • A plugged or disconnected air inlet system hose.
  • A plugged engine air filter element.
  • Water in the fuel filter and water separator.
  • A clogged fuel filter.
  • Contaminated fuel.
  • Air in the fuel system, due to loose connections.
  • An open or pinched sensor hose.
  • Incorrect engine oil level.
  • Incorrect fuel for climatic conditions.
  • Incorrect engine oil viscosity for climatic conditions.

What should you do if the service engine soon indicator illuminates?

Have your vehicle serviced at the first available opportunity.


What are some temporary malfunctions that may cause the service engine soon indicator to illuminate?

  1. Your vehicle has run out of fuel.
  2. Poor fuel quality or water in the fuel.
  3. The fuel fill inlet may not have closed properly.
  4. Driving through deep water.

How can you correct temporary malfunctions?

You can correct these temporary malfunctions by filling the fuel tank with good quality fuel, properly closing the fuel fill inlet or letting the electrical system dry out.


What should you do if the service engine soon indicator remains on after correcting a temporary malfunction?

Have your vehicle serviced at the first available opportunity.


What should you do to determine if the vehicle is ready for I/M testing?

Turn the ignition key to the on position for 15 seconds without cranking the engine. If the service engine soon indicator blinks eight times, it means that the vehicle is not ready for I/M testing. If the service engine soon indicator stays on solid, it means that your vehicle is ready for I/M testing.


What should you do if the vehicle is not ready for I/M testing?

Perform the following driving cycle consisting of mixed city and highway driving:

  1. 15 minutes of steady driving on an expressway or highway followed by 20 minutes of stop-and-go driving with at least four 30-second idle periods.
  2. Allow your vehicle to sit for at least eight hours with the ignition off. Then, start the vehicle and complete the above driving cycle. The vehicle must warm up to its normal operating temperature. Once started, do not turn off the vehicle until the above driving cycle is complete.

What should you do if the vehicle is still not ready for I/M testing after performing the driving cycle?

Repeat the above driving cycle.


What are some warnings about using the brake and accelerator pedal simultaneously?

  • Do not apply the brake pedal and accelerator pedal simultaneously.
  • Applying both pedals simultaneously for more than a few seconds will limit engine performance, which may result in difficulty maintaining speed in traffic and could lead to serious injury.

What are some warnings about shifting gears?

  • When your vehicle is stationary, keep the brake pedal fully pressed when shifting gears.
  • Apply the parking brake, shift into park (P), switch the ignition off and remove the key before you leave your vehicle.

How do you place the vehicle in gear from park (P)?

  1. Fully press and hold the brake pedal when shifting out of park (P).
  2. Rotate the outer ring of the transmission selector clockwise from park (P), until the desired gear illuminates on the transmission selector.
  3. Release the brake pedal and the transmission remains in the selected gear.

What is Automatic Return to Park (P)?

Your vehicle shifts in park (P) if you attempt to exit your vehicle without the transmission in park (P).


When does Automatic Return to Park (P) activate?

Your vehicle shifts into park (P) when your vehicle is stationary and any of the following occur:

  • You switch the vehicle off.
  • You open the driver door with your seatbelt unlatched.
  • You unlatch the driver seatbelt when the driver door is open.

What are the limitations of Automatic Return to Park (P)?

Automatic return to park (P) may not work if the door ajar switch is malfunctioning. Have your vehicle checked as soon as possible if any of the following occur:

  • Door ajar indicator does not illuminate with the driver door open.
  • Door ajar indicator illuminates with the driver door closed.
  • Transmission not in park message appears with the driver door closed, after you shift out of park (P).

When should you shift into reverse ®?

Shift into reverse ® only when your vehicle is stationary and the engine is at idle speed.


What is Temporary Neutral Mode?

This mode keeps your vehicle in neutral (N) when you switch your vehicle off. Use this mode at an automatic car wash if you exit your vehicle, or switch your vehicle off.


What are the limitations of Temporary Neutral Mode?

Your vehicle could shift to park (P) after 30 minutes, or when the vehicle battery charge level is low. Prolonged use of this mode can cause the vehicle battery to run out of charge.


How do you enter Temporary Neutral Mode?

  1. Power your vehicle on.
  2. Bring your vehicle to a complete stop.
  3. Press and hold the brake pedal.
  4. Shift into neutral (N).
  5. Press the manual (M), or low (L) button.
  6. Release the brake pedal.
  7. Switch your vehicle off.

How do you exit Temporary Neutral Mode?

  1. Press the brake pedal.
  2. Shift into park (P), or power your vehicle on and shift into drive (D), or reverse ®.

How do you activate manual mode?

With your vehicle in drive (D), press the manual (M) button to activate manual mode.


How do you manually shift gears using the paddle shifters?

  • Pull any paddle to switch the feature on.
  • Pull the right (+) paddle to upshift.
  • Pull the left (-) paddle to downshift.
  • Hold the (+) paddle for a few seconds to switch the feature off.

How do you manually shift gears in manual (M) mode?

  • Shift to manual (M) to switch the feature on.
  • Pull the right (+) paddle to upshift.
  • Pull the left (-) paddle to downshift.
  • Shift to drive (D) to switch the feature off.

How do you activate low mode?

With your vehicle in drive (D), press the low (L) button to activate low mode.


What is the purpose of low mode?

Low (L) mode provides maximum engine braking and is not for use under extended or normal driving conditions and results in lower fuel economy.


What does the transmission not in park (P) audible warning indicate?

The audible warning sounds if you open the driver door before shifting into park (P).


What does the park selection audible warning indicate?

The audible warning sounds when you shift into park (P).


How do the fixed and active guidelines on the rear view camera work?

The fixed and active guidelines fade in and out depending on the steering wheel position. The active guidelines do not display when the steering wheel position is straight. Objects in the red zone are closest to your vehicle and objects in the green zone are farther away. Objects get closer to your vehicle as they move from the green zone to the yellow or red zones. Use the side view mirrors and rear view mirror for better coverage.


When are the active guidelines available?

Active guidelines are only available when the transmission is in reverse ®. Upon a battery disconnect, the active guidelines may not be functional until your vehicle has been driven a short distance and exceeds a speed of 12 mph (20 km/h).


What is the manual zoom feature on the rear view camera?

Manual zoom allows you to get a closer view of an object behind your vehicle. The zoomed image keeps the bumper in the image to provide a reference. The selectable settings for this feature are zoom in (+) and zoom out (-). Press the symbol in the camera screen to change the view. The default setting is with the zoom off. When manual zoom is on, the full area behind your vehicle may not show.


When is the manual zoom feature available?

Manual zoom is only available when the transmission is in reverse ®. When you enable manual zoom, only the centerline is shown.


How do I access the rear view camera system settings?

The rear view camera system settings can be accessed through the display screen.


What is the obstacle distance indicator?

The system uses red, yellow, and green highlights that appear on top of the video image when any of the sensing systems detect an object.


What is the rear camera delay?

When shifting the transmission out of reverse ® and into any gear other than park (P) while the delay mode is on, the camera image remains in the display until your vehicle speed sufficiently increases, you shift your vehicle into park (P) on vehicles with automatic transmission, or you enable the hand brake on vehicles with manual transmission.


What are the warnings associated with the front camera system?

  • The front camera system still requires the driver to use it in conjunction with looking out of your vehicle.
  • Objects that are close to either corner of the bumper or under the bumper, might not be seen on the screen due to the limited coverage of the camera system.

When should I use caution when turning camera features on or off?

Use caution when turning camera features on or off when the transmission is not in park (P). Make sure your vehicle is not moving.


Where is the front view camera located?

The front view camera is in the grille.


When does the front view camera switch off?

The front view camera switches off if your vehicle speed exceeds 6 mph (10 km/h). Switch the system back on by using the camera system button once below the speed threshold.


When does the front camera system switch on automatically?

The front camera system switches on when you are in mud/ruts, rock crawl or sand mode.


What does the 180 degree camera system consist of?

The 180 degree camera system consists of front and rear cameras.


What does the 180 degree camera system allow you to do?

  • Allows you to see what is directly in front or behind your vehicle.
  • Provides cross traffic view in front and behind your vehicle.
  • Provides visibility during parking maneuvers.

How do I enable and disable the front camera?

The camera system button is on the audio unit and allows you to enable and disable the front camera.


What can affect the camera system’s operation?

The camera system may not operate correctly if mud, water or debris obstructs the camera’s view. You can clean the lens with a soft, lint-free cloth and non-abrasive cleaner or by using your front or rear washer.


How do I toggle between different camera views?

Press the camera icon on the touchscreen to toggle between different views.


What are the different camera views available?

  • Normal Rear View: Provides an image of what is directly behind your vehicle when your vehicle is in reverse ®.
  • Expanded Rear View: Provides an expanded 180 degree image of what is directly behind your vehicle when your vehicle is in reverse ®.
  • Normal Front View: Provides an image of what is directly in front your vehicle when your vehicle is in park (P), neutral (N) or drive (D).
  • Expanded Front View: Provides an expanded 180 degree image of what is directly in front your vehicle when your vehicle is in park (P), neutral (N) or drive (D).

What is cruise control?

Cruise control lets you maintain a set speed without keeping your foot on the accelerator pedal.


When can I use cruise control?

Use cruise control when the vehicle speed is greater than 20 mph (30 km/h).


When should I not use cruise control?

Do not use cruise control on winding roads, in heavy traffic or when the road surface is slippery.


Where are the cruise controls located?

The cruise controls are on the steering wheel.


How do I switch cruise control on?

Press the button to put the system in standby mode.


How do I switch cruise control off?

Press the button when in standby mode or switch the ignition off. When you switch cruise control off the set speed clears.


How do I set the cruise control speed?

Drive to the speed you prefer. Press the toggle button upward or downward to set the current speed. Take your foot off the accelerator pedal. The indicator changes color in the information display.


What happens when I am going downhill with cruise control on?

When you are going downhill, your vehicle speed could increase above the set speed. The system does not apply the brakes.


How do I change the set speed?

  • Press and release the toggle button upward to increase the set speed in small increments.
  • Press and hold the toggle button upward to accelerate. Release the button when you have reached your preferred speed.
  • Press and release the toggle button downward to decrease the set speed in small increments.
  • Press and hold the toggle button downward to decelerate. Release the button when you have reached your preferred speed.

What happens if I accelerate by pressing the accelerator pedal while cruise control is on?

If you accelerate by pressing the accelerator pedal, the set speed does not change. When you release the accelerator pedal, your vehicle returns to the speed that you previously set.


How do I cancel the set speed?

Press the button, or tap the brake pedal to cancel the set speed. The system remembers the set speed. The system cancels if the vehicle speed drops below 10 mph (16 km/h) under the set speed when driving uphill.


How do I resume the set speed?

Press the button.


How does adaptive cruise control with stop and go work?

Adaptive cruise control with stop and go uses radar and camera sensors to adjust the speed of your vehicle to maintain a set gap from the vehicle in front of you in the same lane while following it to a complete stop. You can also engage the system to follow a vehicle in front of you and adjust set speed while stopped.


What is adaptive cruise control with lane centering?

Adaptive cruise control with lane centering uses radar and camera sensors to help keep your vehicle in the lane by applying continuous assistance steering torque input toward the lane center on highways. The adaptive cruise control gap setting operates normally.


What is intelligent adaptive cruise control?

Intelligent adaptive cruise control combines speed sign recognition with adaptive cruise control to adjust the cruise set speed to the speed limit detected by the speed sign recognition system. For example, if the speed sign recognition system detects a 50 mph (80 km/h) speed limit, the cruise set speed is updated to 50 mph (80 km/h) +/- the driver’s selected speed offset. The adaptive cruise control gap setting operates normally.


What are the precautions for using adaptive cruise control?

  • You are responsible for controlling your vehicle at all times. The system is designed to be an aid and does not relieve you of your responsibility to drive with due care and attention.
  • Pay close attention to changing road conditions such as entering or leaving a highway, on roads with intersections or roundabouts, roads without visible lanes of travel, roads that are winding, slippery, unpaved, or steep slopes.
  • The system does not control speed in low traction conditions or extremely steep slopes.
  • The system is not a crash warning or avoidance system.
  • Do not use the system when towing a trailer that has aftermarket electronic trailer brake controls.
  • Do not use tire sizes other than those recommended because this can affect the normal operation of the system.
  • Do not use the system with a snow plow blade installed.
  • Do not use the system in poor visibility, for example fog, heavy rain, spray or snow.
  • When following a vehicle that is braking, your vehicle does not always decelerate quickly enough to avoid a crash without driver intervention. Apply the brakes when necessary.

How should I use adaptive cruise control in hilly conditions?

You should select a lower gear when the system is active in situations such as prolonged downhill driving on steep grades, for example in mountainous areas. The system needs additional engine braking in these situations to reduce the load on the vehicle’s regular brake system to prevent it from overheating. An audible alarm sounds and the system shuts down if it applies brakes for an extended period of time. This allows the brakes to cool. The system functions normally again after the brakes cool.


What are the precautions for lane centering?

  • Adaptive cruise control precautions apply to lane centering unless stated otherwise or contradicted by a lane centering precaution.
  • Do not use the system when towing a trailer.
  • Do not use the system if any changes or modifications to the steering wheel have been made.

What are the sensor limitations of adaptive cruise control?

  • On rare occasions, detection issues can occur due to the road infrastructures, for example bridges, tunnels and safety barriers. In these cases, the system may brake late or unexpectedly.
  • If the system malfunctions, have your vehicle checked as soon as possible.
  • Large contrasts in outside lighting can limit sensor performance.
  • The system only warns of vehicles detected by the radar and camera sensors. In some cases there may be no warning or a delayed warning. Apply the brakes when necessary.
  • The system may not detect stationary or slow moving vehicles below 6 mph (10 km/h).
  • The system does not detect pedestrians or objects in the road.
  • The system does not detect oncoming vehicles in the same lane.
  • The system may not operate properly if the sensor is blocked. Keep the windshield free from obstruction.
  • The sensor may incorrectly track lane markings as other structures or objects. This can result in a false or missed warning.

Where is the camera and radar sensor located?

The camera is mounted on the windshield behind the interior mirror. The radar sensor is in the lower grille behind a fascia panel. Keep the front of your vehicle free of dirt, metal badges or objects. Vehicle front protectors, aftermarket lights, additional paint or plastic coatings could also degrade sensor performance.


What are some situations where detection issues can occur?

  • When driving on a different line than the vehicle in front.
  • With vehicles that edge into your lane. The system can only detect these vehicles once they move fully into your lane.
  • There may be issues with the detection of vehicles in front when driving into and coming out of a bend or curve in the road.
  • If something hits the front end of your vehicle or damage occurs, the radar-sensing zone could change. This could result in a missed or false vehicle detection.

When may optimal system performance not occur?

  • The camera is blocked.
  • There is poor visibility or lighting conditions.
  • There are bad weather conditions.

When may lane centering not operate correctly?

  • Your vehicle is not centered in the lane.
  • The lane is too narrow or wide.
  • The system does not detect at least one lane marking or when lanes merge or split.
  • You switch the direction indicator on.
  • Limited steering torque input is applied.
  • Areas under construction or new infrastructure.
  • When modifications to the steering system have been made.
  • When using a spare tire.

How do I switch adaptive cruise control on?

Press the button to set the system in standby mode. The indicator, current gap setting and set speed appear in the information display.


How do I switch adaptive cruise control off?

Press the button when the system is in standby mode, or switch the ignition off. You erase the set speed when you switch the system off.


When may the adaptive cruise control system cancel?

The system may cancel if:

  • The tires lose traction.
  • You apply the parking brake. The system may cancel and set the parking brake if:
  • You unbuckle the seatbelt and open the driver door after you stop your vehicle.
  • Your vehicle is at a stop continuously for more than three minutes.

When may the adaptive cruise control system deactivate or prevent activating?

The system may deactivate or prevent activating when requested if:

  • The vehicle has a blocked sensor.
  • The brake temperature is too high.
  • There is a failure in the system or a related system.

How do I set the adaptive cruise control speed?

Drive to the speed you prefer. Press the toggle button upward or downward to set the current speed. Take your foot off the accelerator pedal. The indicator, current gap setting and set speed appear in the information display. A vehicle image illuminates if there is a vehicle detected in front of you. When adaptive cruise control is active, the speedometer may vary slightly from the set speed displayed in the information display.


How do I set the adaptive cruise speed from a complete stop?

Press the toggle button upward or downward while keeping the brake pedal fully pressed. The set speed adjusts to 20 mph (30 km/h). The indicator, current gap setting and set speed appear in the information display.


How do I manually change the set speed with adaptive cruise control?

  • Press and release the toggle button upward to increase the set speed in small increments.
  • Press and hold the toggle button upward to increase the set speed in large increments. Release the button when the set speed is equal to the desired speed.
  • Press and release the toggle button downward to decrease the set speed in small increments.
  • Press and hold the toggle button downward to decrease the set speed in large increments. Release the button when the set speed is equal to the desired speed. You can also press the accelerator or brake pedal until you reach the speed you prefer. Press the toggle button upward or downward to select the current speed as the set speed. The system may apply the brakes to slow the vehicle to the new set speed. The set speed continuously displays in the information display when the system is active.

How do I set the adaptive cruise control gap?

Press the button to cycle through the four gap settings. The selected gap appears in the instrument cluster display as shown by the bars in the image. The gap setting is time dependent and therefore, the distance adjusts with your vehicle speed. It is your responsibility to select a gap appropriate to the driving conditions.


What are the adaptive cruise control gap settings?

Dynamic Behavior Gap Distance Graphic Display, Bars Indicated Between Vehicles
Sport Closest 1
Normal Close 2
Normal Medium 3
Comfort Far 4

Each time you switch the system on, it selects the last chosen gap setting.


How does adaptive cruise control respond when following a vehicle?

When a vehicle ahead of you enters the same lane or a slower vehicle is ahead in the same lane, the vehicle speed adjusts to maintain the gap setting. When you are following a vehicle and you switch on a turn signal lamp, adaptive cruise control may provide a small, temporary acceleration to help you pass. Your vehicle maintains a consistent gap from the vehicle ahead until: The vehicle in front of you accelerates to a speed above the set speed, the vehicle in front of you moves out of the lane you are in, or you set a new gap distance. The system applies the brakes to slow down your vehicle to maintain a safe gap distance from the vehicle in front of you. The system only applies limited braking. You can override the system by applying the brakes.


What happens when the system applies the brakes?

The brakes may emit noise when applied by the system. If the system determines that its maximum braking level is not sufficient, an audible warning sounds, a message appears in the instrument cluster display and an indicator flashes when the system continues to brake. Take immediate action.


How do I cancel the set speed with adaptive cruise control?

Press the button or tap the brake pedal. The set speed does not erase.


How do I resume the set speed with adaptive cruise control?

Press the button. Your vehicle speed returns to the previously set speed and gap setting. The set speed displays continuously in the information display when the system is active. Only use resume if you are aware of the set speed and intend to return to it.


How do I resume the set speed from a complete stop?

If your vehicle follows a vehicle to a complete stop and remains stationary for less than three seconds, your vehicle accelerates from a stationary position to follow the vehicle ahead. If your vehicle follows a vehicle to a complete stop and remains stationary for more than three seconds, press and release the button or press the accelerator pedal to follow the vehicle ahead.


How do I override the set speed with adaptive cruise control?

When you press the accelerator pedal, you override the set speed and gap distance. Use the accelerator pedal to intentionally exceed the set speed limit. When you override the system, the green indicator illuminates and the vehicle icon does not appear in the instrument cluster display. The system resumes operation when you release the accelerator pedal. The vehicle speed decreases to the set speed, or a lower speed if following a slower vehicle.


What are the adaptive cruise control indicators?

Illuminates when you switch the system on. The color of the indicator changes to indicate the system status. White indicates the system is on but inactive. Green indicates the system is active and the speed has been set.


What are the lane centering indicators?

Illuminates when you switch lane centering on. The color of the indicator changes to indicate the system status. Gray indicates the system is on but inactive. Green indicates the system is active and applying assistance steering torque input to keep your vehicle in the center of the lane. Amber indicates a system auto-cancellation.


What are the intelligent adaptive cruise control indicators?

A bracket appears around the set speed and the detected speed limit sign in the information display.


What happens if the set speed is increased beyond the speed limit?

If the set speed is increased beyond the speed limit or speed limit plus a positive tolerance value, the set speed indicator flashes. The warning does not occur if: You override the set speed using the accelerator pedal, or the vehicle speed exceeds the set speed due to being on a downhill slope.


How do I switch from adaptive cruise control to cruise control?

Use the touchscreen to select the following: 1. Select Settings. 2. Select Driver Assist. 3. Select Cruise Control. 4. Select Normal. The cruise control indicator replaces the adaptive cruise control indicator if you select normal cruise control. The gap setting does not display, and the system does not respond to lead vehicles. Automatic braking remains active to maintain set speed. The system remembers the last setting when you start your vehicle.


How do I switch lane centering on and off?

Press the button on the steering wheel. The indicator appears in the information display. Adaptive cruise control must be on before you can switch lane centering on.


When does the lane centering system activate?

The system only activates when all of the following occur: You have adaptive cruise control with stop-and-go on, the vehicle is centered in the lane, your hands are on the steering wheel at all times, and the system detects both lane markings. If it does not detect valid lane markings, the system stays inactive until valid markings are available. You can override the system at any time by steering your vehicle. When the system is active and the direction indicator is switched on, the system immediately cancels. The system remains in standby mode as long as the direction indicator is engaged. The system automatically re-activates once the vehicle is centered in a lane and the direction indicator is switched off. If you drive off-center within the lane, the system sets and maintains that preferred lane position. The system provides continuous assistance steering torque input toward the preferred position. The system can only set preferred lane positions within the lane. If the system cancels, the preferred position erases. On the next activation, the system provides continuous assistance steering torque input toward the lane center.


What happens if the lane centering system detects no steering activity?

When the system is active and detects no steering activity for a certain period of time, the system alerts you to put your hands on the steering wheel. If you do not react to the warnings the system cancels and slows your vehicle down to idle speeds while maintaining steering control. The system also alerts you if your vehicle crosses lane markings without detected steering activity. The system may detect a light grip or touch on the steering wheel as hands-off driving. When the system cancels due to an external condition, for example, no lane markings are available and your hands are on the steering wheel, a tone sounds and a message appears in the information display. When the system cancels due to an external condition, for example, no lane markings are available and your hands are not on the steering wheel, the system immediately alerts you to take control of the vehicle. If you ignore this alert, the system slows the vehicle while maintaining steering control. If your vehicle starts to slow down, you must contribute to the steering control and press and release the button to regain full system performance.


When can automatic cancellation of lane centering occur?

Automatic cancellation can also occur if: The lane becomes too wide or too narrow, the system cannot detect valid lane markings, or lane markings are crossed. The system disables until the next key cycle if your vehicle slows down due to driver inactivity twice within a key cycle.


How do I switch intelligent mode on and off?

  1. Press Settings on the touchscreen. 2. Press Driver Assistance. 3. Press Cruise Control. 4. Press Intelligent.

How does the system adjust the set speed when intelligent mode is on?

When intelligent mode is on, the system adjusts the set speed to the speed limit detected by the camera and the speed limit information provided by the navigation system. The set speed adjusts when the system detects a different maximum speed limit. The speed limit information provided by the navigation map data may be inaccurate or out of date. The system alerts you if the set speed increases beyond the speed limit. If the system does not detect a speed limit, the vehicle speed remains at the current set speed.


What happens when the system does not correctly identify a speed limit?

You can override the set speed at any time. You may need to override or cancel the system in certain situations such as inclement weather or if an incorrect speed is set. The system may not detect and read speed limit signs with conditional information, for example, when a sign is flashing, during specific time ranges, or when children are present. Under certain conditions, the system may not adjust the vehicle speed until after your vehicle passes the speed limit sign.


How do I adjust the set speed tolerance with intelligent adaptive cruise control?

You can set a permanent speed tolerance that is above or below the detected speed limit. Use the touchscreen to select the following: 1.Press Settings. 2.Press Driver Assistance. 3.Press Cruise Control. 4.Press Intelligent. 5.Use + and – to set the tolerance.


What are the possible Adaptive Cruise Control information messages?

Action Message
A malfunction is preventing the adaptive cruise from engaging. Adaptive Cruise Malfunction
Front Sensor Not Aligned Contact an authorized dealer to have the radar checked for proper coverage and operation.
Conditions exist preventing the system from being available. Adaptive Cruise Not Available
The radar is blocked because of poor radar visibility due to inclement weather or ice, mud, or water in front of the radar. Adaptive Cruise Not Available Sensor Blocked See Manual
You have selected normal cruise control. The system does not brake or react to traffic. Normal Cruise Active Adaptive Braking Off
Displays when the adaptive cruise is going to cancel and you must take control. Adaptive Cruise – Driver Resume Control
Displays when the vehicle speed is too slow to activate the adaptive cruise and there is no lead vehicle in range. Adaptive Cruise Speed Too Low to Activate

What are the possible Lane Centering information messages?

Action Message
Make sure you return your hands to the steering wheel and provide steering input. Keep Hands on Steering Wheel
Conditions exist preventing the system from being available. Lane Centering Assist Not Available
Adaptive cruise control must be on before lane centering can be switched on. For Lane Centering Assist to work Turn On Adaptive Cruise

What are the possible Intelligent Adaptive Cruise Control information messages?

Action Message
Conditions exist preventing the system from being available. Intelligent Cruise Control Speed Sign Recognition Not Available

What are the warnings associated with the driver alert system?

  • You are responsible for controlling your vehicle at all times. The system is designed to be an aid and does not relieve you of your responsibility to drive with due care and attention.
  • The system may not function if the sensor is blocked.
  • Take regular rest breaks if you feel tired. Do not wait for the system to warn you.
  • Certain driving styles may result in the system warning you even if you are not feeling tired.
  • In cold and severe weather conditions the system may not function. Rain, snow and spray can all limit sensor performance.
  • The system will not operate if the sensor cannot track the road lane markings.
  • If damage occurs in the immediate area surrounding the sensor, have your vehicle checked as soon as possible.
  • The system may not correctly operate if your vehicle is fitted with a suspension kit not approved by us.
  • Keep the windshield free from obstructions. For example, bird droppings, insects and snow or ice.
  • If you have a blocked camera or damaged windshield, the system may not function.

How does the driver alert system work?

The system monitors your driving behavior using various inputs including the front camera sensor. If the system detects reduced driving alertness below a certain threshold, the system alerts you using a tone and a message in the information display. If enabled in the menu, the system activates at speeds above 40 mph (64 km/h).


How do I switch the driver alert system on and off?

You may switch the system on or off through the information display by selecting Settings, Driver Assist and then Driver Alert in the menu.


What are the system warnings for the driver alert system?

The warning system is in two stages. At first the system issues a temporary warning that you need to take a rest. This message only appears for a short time. If the system detects further reduction in driving alertness, another warning could be issued which remains in the information display for a longer time. Press OK on the steering wheel control to clear the warning. When active the system runs in the background and only issues a warning if required. The system does not issue warnings below approximately 40 mph (64 km/h).


How do I reset the driver alert system?

You can reset the system by either:

  • Switching the ignition off and on.
  • Stopping the vehicle and then opening and closing the driver door.

What are the warnings associated with the lane keeping system?

  • You are responsible for controlling your vehicle at all times. The system is designed to be an aid and does not relieve you of your responsibility to drive with due care and attention.
  • Always drive with due care and attention when using and operating the controls and features on your vehicle.
  • In cold and severe weather conditions the system may not function. Rain, snow and spray can all limit sensor performance.
  • Large contrasts in outside lighting can limit sensor performance.
  • The system will not operate if the sensor cannot track the road lane markings.
  • The sensor may incorrectly track lane markings as other structures or objects. This can result in a false or missed warning.
  • The system may not operate properly if the sensor is blocked. Keep the windshield free from obstruction.
  • If damage occurs in the immediate area surrounding the sensor, have your vehicle checked as soon as possible.
  • The system may not correctly operate if your vehicle is fitted with a suspension kit not approved by us.

When does the lane keeping system work?

The system works above 40 mph (64 km/h). The system works as long as the camera can detect one lane marking or road edge. When you select aid or alert + aid mode and the system detects no steering activity for a short period, the system alerts you to put your hands on the steering wheel. The system may detect a light grip or touch on the steering wheel as hands off driving. The system may not function if the camera is blocked, or if the windshield is damaged or dirty.


How does the lane keeping system work?

When you switch the system on and it detects an unintentional drift out of your lane is likely to occur, the system notifies or assists you to stay in your lane through the steering system and information display. In alert mode, the system provides a warning by vibrating the steering wheel. In aid mode, the system provides steering assistance by gently counter steering your vehicle back into the lane. When the system is functioning in the combined alert and aid mode, the system first provides steering assistance by gently counter steering your vehicle back into the lane, followed by a warning that vibrates the steering wheel if the vehicle is still out of the lane markings.


How do I switch the lane keeping system on and off?

Press the button on the direction indicator stalk to switch the system on or off. The on or off setting is stored until it is manually changed, unless a MyKey is detected. If the system detects a MyKey, it defaults to on and the mode sets to alert.


What are the optional setting menus for the lane keeping system?

  • Mode: This setting allows you to select which of the system features you can enable.
  • Intensity: This setting affects the intensity of the steering wheel vibration used for the alert and alert + aid modes. This setting does not affect the aid mode.

What are the different modes for the lane keeping system?

  • Alert only – Provides a steering wheel vibration when the system detects an unintended lane departure.
  • Aid only – Provides steering assistance toward the lane center when the system detects an unintended lane departure.
  • Alert + Aid – Provides steering assistance toward the lane center. If your vehicle continues drifting out of the lane after the lane keeping aid corrects the vehicle, the system provides a steering wheel vibration. If your vehicle stays to one side of the lane after the lane keeping aid corrects your vehicle and then subsequently drifts out of the lane again, the system only provides an alert at the steering wheel.

What are the intensity settings for the lane keeping system?

  • Low.
  • Normal.
  • High.

What do the colors of the lane markings in the system display mean?

  • Gray: Indicates that the system is temporarily unable to provide a warning or intervention on the indicated side. This may be because: your vehicle is under the activation speed, the direction indicator is active, your vehicle is in a dynamic maneuver, the road has no or poor lane markings in the camera field-of-view, or the camera is obscured or unable to detect the lane markings due to environmental, traffic or vehicle conditions. For example, significant sun angles, shadows, snow, heavy rain or fog, following a large vehicle that is blocking or shadowing the lane or poor headlamp illumination.
  • White: Indicates that the system is available or ready to provide a warning or intervention on the indicated side. If your vehicle has lane centering assist and the system is active, the walls appear green instead of white.
  • Yellow: Indicates that the system is providing or has just provided a lane keeping aid intervention.
  • Red: Indicates that the system is providing or has just provided a lane keeping alert warning.

How can the lane keeping system be temporarily suppressed?

  • Quick braking.
  • Fast acceleration.
  • Using the direction indicator.
  • Evasive steering maneuver.
  • Driving too close to the lane markings.

Why is the lane keeping feature not available when I can see the lane markings?

  • Your vehicle speed is outside the operational range of the feature.
  • The sun is shining directly into the camera lens.
  • A quick intentional lane change has occurred.
  • Your vehicle stays too close to the lane markings.
  • Driving at high speeds in curves.
  • The last alert warning or aid intervention occurred a short time ago.
  • Ambiguous lane markings, for example in construction zones.
  • Rapid transition from light to dark, or from dark to light.
  • Sudden offset in lane markings.
  • ABS or AdvanceTrac™ is active.
  • There is a camera blockage due to dirt, grime, fog, frost or water on the windshield.
  • You are driving too close to the vehicle in front of you.
  • Transitioning between no lane markings to lane markings or vice versa.
  • There is standing water on the road.
  • Faint lane markings, for example partial yellow lane markings on concrete roads.
  • Lane width is too narrow or too wide.
  • The camera has not been calibrated after a windshield replacement.
  • Driving on tight roads or on uneven roads.

Why does the vehicle not come back toward the middle of the lane in the aid or aid + alert mode?

  • High cross winds are present.
  • There is a large road crown.
  • Rough roads, grooves or shoulder drop-offs.
  • Heavy uneven loading of the vehicle or improper tire inflation pressure.
  • The tires have been changed, or the suspension has been modified.

What are the warnings associated with the blind spot information system?

  • Do not use the blind spot information system as a replacement for using the interior and exterior mirrors or looking over your shoulder before changing lanes. The blind spot information system is not a replacement for careful driving.
  • The system may not operate properly during severe weather conditions, for example snow, ice, heavy rain and spray.

What is the detection area for the blind spot information system?

The detection area is on both sides of your vehicle, extending rearward from the exterior mirrors to approximately 13 ft (4 m) beyond the rear bumper. The detection area extends to approximately 59 ft (18 m) beyond the rear bumper when the vehicle speed is greater than 30 mph (48 km/h) to alert you of faster approaching vehicles. The system does not prevent contact with other vehicles. It is not designed to detect parked vehicles, pedestrians, animals or other infrastructures.


When does the blind spot information system turn on?

The system turns on when all of the following occur: You start your vehicle, you shift into drive (D), and the vehicle speed is greater than 6 mph (10 km/h). The system does not operate in park (P) or reverse ®.


Where are the blind spot information system sensors located?

The sensors are behind the rear bumper on both sides of your vehicle. Keep the sensors free from snow, ice and large accumulations of dirt. Do not cover the sensors with bumper stickers, repair compound or other objects. Bike and cargo racks could cause false alerts due to obstruction of the sensor. It is recommended to switch the feature off when using a bike or cargo rack. Blocked sensors could affect system performance. If the sensors are blocked, a message could appear in the information display. The alert indicators remain illuminated but the system does not alert you.


How do you properly install trailer brakes?

Electric brakes and manual, automatic or surge-type trailer brakes are safe if you install them properly and adjust them to the manufacturer’s specifications. The trailer brakes must meet local and federal regulations. The rating for the tow vehicle’s braking system operation is at the gross vehicle weight rating, not the gross combined weight rating. Separate functioning brake systems are required for safe control of towed vehicles and trailers weighing more than 1500 lb (680 kg) when loaded.


Should I connect a trailer’s hydraulic brake system directly to my vehicle’s brake system?

No, do not connect a trailer’s hydraulic brake system directly to your vehicle’s brake system. Your vehicle may not have enough braking power and your chances of having a collision greatly increase.


How do I properly install trailer lamps?

Never connect any trailer lamp wiring to the vehicle’s tail lamp wiring; this may damage the electrical system resulting in fire. Contact your authorized dealer as soon as possible for assistance in proper trailer tow wiring installation. Additional electrical equipment may be required.


What should I check to ensure my trailer lamps are working correctly?

Make sure all running lights, brake lights, turn signals and hazard lights are working.


What driving practices should I perform before towing a trailer on a trip?

Practice turning, stopping and backing up to get the feel of your vehicle-trailer combination before starting on a trip. When turning, make wider turns so the trailer wheels clear curbs and other obstacles.


What speed should I not exceed when towing a trailer during the first 500 miles?

Do not drive faster than 70 mph (113 km/h) during the first 500 mi (800 km).


What kind of starts should I avoid when towing a trailer?

Do not make full-throttle starts.


When should I check my hitch, electrical connections and trailer wheel lug nuts when towing a trailer?

Check your hitch, electrical connections and trailer wheel lug nuts thoroughly after you have traveled 50 mi (80 km).


When stopped in congested or heavy traffic during hot weather when towing a trailer, what gear should the transmission be placed in?

When stopped in congested or heavy traffic during hot weather, place the transmission in park (P) to aid engine and transmission cooling and to help A/C performance.


When should I turn off the speed control while towing a trailer?

Turn off the speed control with heavy loads or in hilly terrain. The speed control may turn off automatically when you are towing on long, steep grades.


What gear should I shift to when driving down a long or steep hill when towing a trailer?

Shift to a lower gear when driving down a long or steep hill. Do not apply the brakes continuously, as they may overheat and become less effective.


When should I use the Grade Assist or Tow/Haul feature?

If your transmission is equipped with a Grade Assist or Tow/Haul feature, use this feature when towing. This provides engine braking and helps eliminate excessive transmission shifting for optimum fuel economy and transmission cooling.


How should I drive when stopping with a trailer attached?

Allow more distance for stopping with a trailer attached. Anticipate stops and brake gradually.


What should I avoid doing when parking with a trailer attached?

Avoid parking on a grade.


If I must park on a grade with a trailer attached, what steps should I take?

  1. Turn the steering wheel to point your vehicle tires away from traffic flow.
  2. Set your vehicle parking brake.
  3. Place the automatic transmission in park (P).
  4. Place wheel chocks in front and back of the trailer wheels. Chocks are not included with your vehicle.

When launching or retrieving a boat, should I disconnect the trailer wiring?

Yes, disconnect the wiring to the trailer before backing the trailer into the water. Reconnect the wiring to the trailer after removing the trailer from the water.


When launching or retrieving a boat, what limits should I be aware of regarding water levels?

  • Do not allow the static water level to rise above the bottom edge of the rear bumper.
  • Do not allow waves to break higher than 6 in (15 cm) above the bottom edge of the rear bumper.

What can happen if I exceed the water level limits when launching or retrieving a boat?

Exceeding these limits may allow water to enter vehicle components: causing internal damage to the components, and affecting driveability, emissions, and reliability.


When should the rear axle lubricant be replaced?

Replace the rear axle lubricant anytime the rear axle has been submerged in water.


If my vehicle becomes inoperable, under what conditions can it be flat-towed with all wheels on the ground?

  • Your vehicle is facing forward for towing in a forward direction.
  • Refer to the Manual Park Release procedure.
  • Maximum speed is 35 mph (56 km/h).
  • Maximum distance is 50 mi (80 km).

If I am unsure of my vehicle’s configuration, who should I contact?

If you are unsure of the vehicle’s configuration, contact an authorized dealer.


Can a front-wheel drive vehicle be recreationally towed with all wheels on the ground?

No, you cannot recreational tow your vehicle with all wheels on the ground because vehicle or transmission damage could occur. Place the front wheels on a two-wheel tow dolly.


If using a tow dolly, what instructions should I follow?

If you are using a tow dolly, follow the instructions specified by the equipment provider.


Can a rear-wheel drive vehicle be recreationally towed with all wheels on the ground?

No, you cannot recreational tow your vehicle with all wheels on the ground because vehicle or transmission damage could occur. It is recommended to tow your vehicle with all four wheels off the ground, such as when using a car-hauling trailer.


Can an all-wheel or four-wheel drive vehicle be recreationally towed with all wheels on the ground?

No, you cannot recreational tow your vehicle with all wheels on the ground because vehicle or transmission damage could occur. It is recommended to tow your vehicle with all four wheels off the ground, such as when using a car-hauling trailer.


What is off-road driving?

Off-road driving is driving your vehicle on unsurfaced roads or trails, made from dirt, rocks, sand and mud.


What should I do before going off-road?

Consult with your local governmental agencies to determine designated off-road trails and recreation areas. Also, be sure to understand any off-road vehicle registration requirements for the area in which you plan on driving.


What is the Tread Lightly program?

Tread Lightly is an educational program designed to increase public awareness of land-use regulations and responsibilities in our nation’s wilderness areas.


What basic vehicle inspection should I perform before going off-road?

Before taking your vehicle off-road, perform a basic vehicle inspection to make sure the vehicle is in top working condition.


What should I know about the underside of my vehicle before going off-road?

Have a clear mental picture of the underside of your vehicle. Learn the location of any low hanging items and any skid plates that may be on the vehicle.


What basic dimensions of my vehicle should I memorize before going off-road?

Get to know your vehicle’s height and width, its lowest point, its wading depth and angles.


What technology features should I be familiar with before going off-road?

Familiarize yourself with your vehicle’s on-board technology features.


How many vehicles are recommended when driving off-road?

It is recommended to drive at least two vehicles when driving off-road.


What supplies are recommended when going off-road?

It is recommended to take supplies such as a first aid kit, supply of water, tow strap and cell or satellite phone with you any time you plan an off-road excursion.


How should I grip the steering wheel when driving off-road?

Grip the steering wheel with your thumbs on the outside of the rim.


How should I control the throttle, brake, and steering inputs when driving off-road?

Control your throttle, brake and steering inputs in a smooth manner. Sudden inputs to the controls can cause a loss of traction for the vehicle, especially when on sloped terrain or crossing obstacles such as rocks or logs.


What should I look for on my route when driving off-road?

Look ahead on your route noting upcoming obstacles, surface texture or color changes or any other factors which may indicate a change in available traction.


What should I do if my vehicle’s front or rear suspension is bottoming-out or excessive contact with the skid-plates is happening while driving off-road?

Reduce the vehicle’s speed to avoid potential damage to your vehicle.


If driving in a dusty area off-road, what should I be aware of?

Be sure to leave ample distance between your vehicle and any other vehicles to allow for adequate vision.


When driving off-road in desert conditions, what is recommended?

It is recommended to drive with your headlamps on to help other drivers easily see you.


When convoying with other vehicles off-road, what is recommended?

It is recommended that communication is used, and the lead vehicle notify other vehicles of upcoming obstacles.


What should I keep in mind when picking a route while driving off-road?

Keep available ground clearance in mind and pick a route that minimizes the risk of catching the underside of the vehicle on an obstacle.


When negotiating low-speed obstacles, what is the best way to apply the brakes?

When negotiating low speed obstacles, applying light brake pressure in conjunction with the throttle allows you to negotiate the obstacle in a more controlled manner.


Is drinking alcohol recommended when driving off-road?

No, it is not recommended.


When driving in slippery conditions that require tire chains or cables, what precautions should I take?

If you are driving in slippery conditions that require tire chains or cables, then it is critical that you drive cautiously. Keep speeds down, allow for longer stopping distances and avoid aggressive steering to reduce the chances of a loss of vehicle control.


If the rear end of my vehicle slides while cornering, what should I do?

Steer in the direction of the slide until you regain control of your vehicle.


What are the advantages of four-wheel drive vehicles in snow and ice?

Four-wheel drive vehicles have advantages over two-wheel drive vehicles in snow and ice but can skid like any other vehicle.


If my vehicle slides when driving on snowy or icy roads, what should I do?

Turn the steering wheel in the direction of the slide until you regain control.


What driving habits should I avoid when driving on snow and ice?

Avoid sudden applications of power and quick changes of direction on snow and ice. Slowly and steadily apply the accelerator when starting from a full stop. Avoid sudden braking.


What should I keep in mind regarding stopping distances when driving on snow and ice?

Make sure you allow sufficient distance between your vehicle and other vehicles for stopping.


In an emergency stopping situation on snow and ice, should I pump the brake pedal?

No, do not pump the brake pedal, apply the brake firmly.


When driving over sand, what should I try to do with my tires?

When driving over sand, try to keep all four wheels on the most solid area of the trail.


How should I drive through sand?

Drive through the terrain without varying vehicle speed. Apply the accelerator and avoid excessive wheel slip.


When should I use low (L) mode or shift to a lower gear when driving in sand?

When driving at slow speeds in deep sand under high ambient temperatures, use low (L) mode, or shift to a lower gear when possible.


Why should I use low (L) mode or a lower gear when driving in deep sand?

Select Low (L) mode or select a lower gear to maximize the engine and transmission cooling capability.


How should I maintain forward motion when driving in sand?

Use the vehicle’s momentum to maintain forward motion in sand.


What should I avoid when driving on steep sand slopes?

Avoid coming to a stop on steep sand slopes as the vehicle may not be able to continue forward after it stops.


When driving in mud, what should I be cautious of?

Be cautious of sudden changes in vehicle speed or direction when you are driving in mud.


If my vehicle slides while driving in mud, what should I do?

Steer in the direction of the slide until you regain control of your vehicle.


After driving through mud, what should I do?

After driving through mud, clean off residue stuck to rotating driveshafts and tires.


Why should I clean off mud from the tires and driveshafts?

Excess mud stuck on tires and rotating driveshafts can cause an imbalance that could damage drive components.


When driving over gravel, how should I adjust my speed?

Driving at slow speeds on gravel reduces the risk of losing traction when you stop, accelerate or turn a corner.


When approaching large rocks, how should I position the vehicle?

When approaching large rocks, position the vehicle so that the tires pass over the largest obstacle.


Should I straddle a rock that is large enough to strike my axles or undercarriage?

No, never attempt to straddle a rock that is large enough to strike your axles or undercarriage.


Should I drive over a rock which is large enough to contact the door sills?

No, never attempt to drive over a rock which is large enough to contact the door sills.


What should I do if I lose traction on my wheels facing uphill?

Stop and choose a more suitable route.


What should I do regarding other vehicles when driving over rocks and gravel?

Leave a generous gap between your vehicle and other vehicles to minimize the risk of damage from flying gravel.


What should I do before navigating on uneven ground?

Secure anything inside the vehicle. If possible, remove any roof-rack items.


When approaching an obstacle on uneven ground, what gear should I use?

Use the lowest gear possible and approach the obstacle at a slow speed.


If my vehicle begins to slide down a slope, what should I do?

Steer downhill and gently apply the throttle.


How should I approach logs, rocky steps or ditches?

Approach logs, rocky steps or ditches diagonally.


How many wheels should I keep on the ground at all times when driving over rocks and gravel?

Keep at least three wheels on the ground at all times.


When steering in reverse down a slope, what precaution should I take?

Extreme care should be used when steering the vehicle in reverse down a slope so as not to cause the vehicle to swerve out of control.


When driving on a hill, should I drive diagonally or straight up/down?

Although natural obstacles can make it necessary to travel diagonally up or down a hill or steep incline, try to drive straight up or straight down.


When should I avoid turning on steep slopes or hills?

Avoid turning on steep slopes or hills.


What can happen if I turn on a steep slope?

A danger lies in losing traction, slipping sideways and possible vehicle roll over.


When climbing a steep slope or hill, should I start in a higher or lower gear?

When climbing a steep slope or hill, start in a lower gear rather than downshifting to a lower gear from a higher gear.


Why should I start in a lower gear when climbing a steep slope?

This reduces strain on the engine and the possibility of stalling.


If my vehicle stalls on a hill, should I try to turn around?

No, do not try to turn around because this could cause your vehicle to roll over. It is better to reverse back to a safe location.


Should I drive over the crest of a hill without seeing what conditions are on the other side?

No, do not drive over the crest of a hill without seeing what conditions are on the other side.


Should I drive in reverse over a hill without an observer?

No, do not drive in reverse over a hill without the aid of an observer.


If the vehicle is unable to make it up the hill, what should I not do?

If the vehicle is unable to make it up the hill, do not attempt to turn back down the slope.


When climbing a hill, how much should I apply the accelerator?

Apply the accelerator just enough for the wheels to climb the hill.


What can too much acceleration cause when climbing a hill?

Too much acceleration can cause the tires to slip, spin or lose traction, resulting in loss of vehicle control.


When descending a hill, what gear should I use?

Use the same gear you would use to climb the hill.


When descending a hill, should I descend in neutral?

No, do not descend in neutral.


When descending a hill, should I disengage overdrive?

Yes, disengage overdrive.


When descending a hill, should I use sudden and excessive braking?

Avoid sudden and excessive braking.


Why do the front wheels need to be turning in order to steer your vehicle when descending a hill?

The front wheels have to be turning in order to steer your vehicle.


When descending a steep hill in a manual transmission vehicle, should I leave the vehicle in gear with the clutch depressed?

No, do not leave the vehicle in gear with the clutch depressed. This could cause damage to your driveline.


Should I attempt to cross a deep, fast-flowing body of water?

No, do not attempt to cross a deep, fast flowing body of water.


What factors should I consider when driving through water?

The key to a safe crossing is the water depth, current and bottom of the water’s condition.


How does a soft bottom affect water level on the vehicle?

On soft bottoms, the vehicle sinks in, effectively increasing the water level on the vehicle.


When crossing flowing water, should I head upstream or downstream?

Cross flowing water at an angle heading slightly upstream.


What should I do to avoid damage to the environment when driving through water?

Tread lightly and avoid damage to the environment.


How should I drive when crossing water?

Drive slowly when crossing water. Proceed with a constant slow speed lightly pressing on the accelerator. Drive through the water very slowly when entering, then build up momentum. Keep your vehicle moving at a steady pace.


When driving through water, should I accelerate?

No, do not try to accelerate through the water crossing.


What can happen if I drive too fast in water or through deep water?

When driving too fast in water or through deep water, the engine, transmission, transfer case, axles, electrical components or vehicle interior could ingest water. Water can cause permanent damage that your vehicle warranty may not cover.


If my engine stalls when crossing deep water, should I attempt to restart it?

No, if the engine stalls, do not attempt to restart it.


As I reach the other side of a water crossing, what should I do?

Ease off the accelerator as you reach the other side to diminish the front wave. Apply the accelerator slowly and as necessary to climb out of the other side.


Why should I take extra care when crossing any type of water?

Muddy waters can reduce the cooling system effectiveness by depositing debris into the radiator.


Should I drive into water unless it’s necessary?

No, do not drive into water unless necessary.


Should I only drive through designated and approved areas when crossing water?

Yes, only drive through designated and approved areas.


What can happen even in shallow water with high currents?

High currents even in shallow water can wash the dirt out from around your tires or push your vehicle across slippery rocks or surfaces.


What should I never cross in a vehicle?

Never attempt to cross flowing water that is deeper than your vehicle’s ground clearance. Do not cross any body of water that is fast flowing and rising.


What should I do if I approach a body of water that is fast flowing and rising?

Wait for the flow rate to reduce.


When crossing water, how should I determine my exit point?

Determine exit points that are downstream of your entry point to allow for drifting.


What should I do if other vehicles are ahead of me when crossing water?

If there are other vehicles ahead, wait until they have left the water. Unsettled water can make a safe passage more challenging.


What should I know about my vehicle before attempting a water crossing?

Know your vehicle’s abilities and be able to recover it if something goes wrong.


Should I keep my doors open during a water crossing?

No, keep the doors fully closed during a water crossing.


What should I do after driving through water?

Periodically inspect vehicles used to traverse water regularly for signs of water ingestion in all of the vehicle’s fluids. If you find water inside your vehicle fluids, service your vehicle or see an authorized dealer.


What should I check after driving through water as soon as it is safe to do so?

Check the brakes, horn, lights, and steering wheel to make sure everything is still in working order.


How can I minimize the risk of getting high-centered when driving off-road?

Always keep available ground clearance in mind and pick a route that minimizes the risk of catching the underside of the vehicle on an obstacle and getting high-centered.


If my vehicle is stuck, what is the maximum speed I should spin the wheels?

Do not spin the wheels at over 34 mph (55 km/h). The tires may fail and injure a passenger or bystander.


What can I use to pull out my vehicle when stuck?

The vehicle has recovery hooks on the frame which you can use to pull out the vehicle from a surface or location when stuck.


Should I use recovery hooks to recreationally tow my vehicle?

No, do not use recovery hooks to recreationally tow your vehicle.


If my vehicle gets stuck in mud or snow, how can I try to rock it out?

You may rock it out by shifting between forward and reverse gears, stopping between shifts in a steady pattern. Press the accelerator in each gear.


Should I rock my vehicle if the engine is not at normal operating temperature?

No, do not rock your vehicle if the engine is not at normal operating temperature or damage to the transmission could occur.


How long should I rock my vehicle for?

Do not rock your vehicle for more than a minute or damage to the transmission and tires could occur or the engine may overheat.


If I’m unable to free my vehicle, who should I call?

If you are unable to free your vehicle, call roadside assistance.


How should I approach a ravine, gully, ditch, washout or rut?

Review the path ahead before attempting to cross any obstacle. Review the obstacle from outside the vehicle for an understanding of the terrain condition in front of and behind the obstacle. Approach obstacles slowly and inch the vehicle over. Cross ditches and washouts at a 45 degree angle when possible.


How should I approach logs when driving off-road?

Review the path ahead before attempting to cross any obstacle. Review the obstacle from outside the vehicle for an understanding of the terrain condition in front of and behind the obstacle. Approach obstacles slowly and inch the vehicle over, approaching at a 15 degree angle.


How should I position the vehicle when driving over a log?

It is best to have a front tire on top of the log when the others begin to climb over.


If there is a large obstacle near the log, where should I position it under the vehicle?

If you cannot avoid a large obstacle near the log such as a rock, choose a path that places the rock directly under the tire rather than the undercarriage of the vehicle. This helps prevent damage to the vehicle.


What is the maximum wading depth for the Base, Big Bend, and Outer Banks models?

17.7 in (450 mm)


What is the maximum wading depth for the Badlands model?

23.6 in (600 mm)


When driving through water, what speed should I not exceed?

When you are driving though water do not exceed 4 mph (7 km/h).


How can selecting an off-road drive mode increase my vehicle’s control?

Using the appropriate drive mode increases your vehicle’s control.


How can I use the 180-degree camera to enhance my off-road experience?

Use the 180-degree camera to enhance your off-road experience.


How does four-wheel drive lock increase four-wheel drive performance?

It increases four wheel drive performance by preventing the front and rear axles from disconnecting.


Can I activate and deactivate the four-wheel drive lock on the fly?

Yes, you can activate and deactivate the four-wheel drive lock on the fly.


When does the rear differential lock provide additional traction?

The rear differential lock feature provides additional traction when the terrain is steep, is loose, or your vehicle is stuck.


Can I activate and deactivate the rear differential lock on the fly?

Yes, you can activate and deactivate the rear differential lock on the fly within the operating speed range.


When does the rear differential locker disengage?

The rear differential locker disengages when the vehicle speed exceeds a set value.


When does the rear differential locker re-engage?

The rear differential locker re-engages when the vehicle speed goes below a set value.


How does trail control work in off-road conditions?

The system works in a similar manner to cruise control in off-road conditions. Trail Control provides you the ability to maneuver the vehicle without using the throttle and brake pedals.


What is the speed range for trail control when moving forward?

Trail Control allows you to set a speed between 1 mph (1.6 km/h) to 14 mph (23 km/h) in a forward motion.


What is the speed range for trail control when moving in reverse?

1 mph (1.6 km/h) to 5 mph (8 km/h) in reverse.


What does trail control do when driving in difficult off-road environments?

The system controls acceleration and braking in difficult off-road environments, which allows you to focus on steering.


How does trail control manage wheel slip?

Trail control manages wheel slip to maximize traction.


What does trail control do to braking?

Trail control provides braking to maximize traction in descents.


After off-road use, what should I check before returning to the road?

After off-road use, before returning to the road, check the wheels and tires for damage. Off-road use may cause damage to your wheels and tires that can lead to tire failure, loss of vehicle control, serious injury or death.


After driving off-road, what should I check for damage to on my vehicle?

After driving off-road, check for damage to the wheels, chassis and underbody. Inspect the underbody of your vehicle by checking tires, body structure, steering, suspension, and exhaust system for damage.


What should I inspect on the tires after off-road driving?

Inspect the tires for any cuts in the tread or sidewall area. Also inspect the sidewall for any bulge indicating damage to the tire. Make sure the tires are inflated to proper tire pressure as indicated on the tire placard.


What should I check on the radiator after off-road driving?

Check the radiator for mud and debris and clean as needed.


What should I check on the air filter after off-road driving?

Check that the air filter is clean and dry.


What should I remove after off-road driving?

Remove accumulations of plants or brush. These things could be a fire hazard or hide damage to the fuel lines, brake hoses and propeller shafts.


What should I make sure is clear of obstructions?

Make sure the grille and radiator are clear of any obstructions that may affect cooling.


After driving in mud, sand, water, or similar dirty conditions, what should I check on the wipers and washers?

Inspect the wipers and washers to make sure they are working.


What can cause vibrations after driving in mud or slush?

If you experience unusual vibration after driving in mud, slush or similar conditions, check the wheels for impacted material. Impacted material can cause vibrations when driving and wheel imbalance.


What should I do to reduce the vibration caused by impacted material on the wheels?

Remove the material to reduce the vibration.


What should I do if my vehicle still has a vibration after removing impacted material from the wheels?

If you have removed the impacted material from the wheels and your vehicle still has a vibration check your vehicle for damage or see an authorized dealer.


What should I inspect on the exhaust system after off-road driving?

Inspect the exhaust system for damage or looseness.


What should I check on the brakes after off-road driving?

Make sure that the brakes are in proper working order and free of any mud, stones and debris, which can become trapped around the brake rotor, backing plate and caliper.


What should I inspect on the wheels after off-road driving?

Inspect the wheels for dents, cracks, or other damage.


What should I inspect undercarriage fasteners for after off-road driving?

Inspect undercarriage fasteners. If any are loose or damaged, tighten or replace ensuring that the proper torque specification is used.


What should I inspect on ball joints, half shafts, and steering gears after off-road driving?

Inspect for torn or punctured boots on ball joints, half shafts, steering gears.


What should I do with the front license plate if it was removed previously?

Refit the front license plate if removed previously.


During the first 1,000 miles, what should I avoid when breaking-in my new vehicle?

For the first 1,000 mi (1,600 km), avoid driving at high speeds, heavy braking, aggressive shifting or using your vehicle to tow.


What driving habits will help to improve fuel consumption?

  • Drive smoothly, accelerate gently and anticipate the road ahead to avoid heavy braking.
  • Regularly check your tire pressures and make sure that they are inflated to the correct pressure.
  • Follow the recommended maintenance schedule and carry out the recommended checks.
  • Plan your journey and check the traffic before you set off. It is more efficient to combine errands into a single trip whenever possible.
  • Avoid idling the engine in cold weather or for extended periods. Start the engine only when you are ready to set off.
  • Do not carry unnecessary weight in your vehicle as extra weight wastes fuel.
  • Do not add unnecessary accessories to the exterior of your vehicle, for example running boards. If you use a roof rack, remember to fold it down or remove it when not in use.
  • Do not shift into neutral when you are braking or when your vehicle is slowing down.
  • Shut all windows when driving at high speeds.
  • Switch off all electric systems when not in use, for example air conditioning. Make sure that you unplug any accessories from the auxiliary power points when not in use.

What kind of floor mat should I use in my vehicle?

Use a floor mat designed to fit the footwell of your vehicle that does not obstruct the pedal area.


How should I secure my floor mat?

Secure the floor mat to both retention devices so that it cannot slip out of position and interfere with the pedals.


Should I place additional floor mats or any other covering on top of the original floor mats?

No, do not place additional floor mats or any other covering on top of the original floor mats. This could result in the floor mat interfering with the operation of the pedals.


What should I make sure of regarding objects in the driver foot well while my vehicle is moving?

Always make sure that objects cannot fall into the driver foot well while your vehicle is moving. Objects that are loose can become trapped under the pedals causing a loss of vehicle control.


How do I install floor mats that have eyelets?

To install floor mats that have eyelets, position the floor mat eyelet over the retention post and press down to lock in position. Repeat for all eyelets on the floor mat. To remove the floor mats, reverse the installation procedure.


How often should I check the floor mats to make sure they are secure?

Regularly check the floor mats to make sure they are secure.


How do you disengage a wiper blade from the wiper arm? Disengage the wiper blade from the wiper arm.


What should you make sure of when disengaging a wiper blade from the wiper arm? Make sure that the wiper arm does not spring back against the glass when the wiper blade is not attached.


How do you install a wiper blade? To install, reverse the removal procedure. Make sure that the wiper blade locks into place.


Are the headlamp bulbs serviceable? Headlamp bulbs are LED and are not serviceable. See an authorized dealer if they fail.


Are the fog lamp bulbs serviceable? Fog lamp bulbs are LED and are not serviceable. See an authorized dealer if they fail.


How do you replace the turn signal lamp bulbs?

  1. Make sure the headlamp control is in the off position and open the liftgate.
  2. Gently pull the closeout panel away from the vehicle in a rearward direction.
  3. Remove the nuts from the lamp assembly.
  4. Gently pull the lamp assembly away from the vehicle in a rearward direction.
  5. Disconnect the electrical connector.
  6. Remove the bulb by turning the bulb socket counterclockwise. Gently pull the bulb straight out of the socket.
  7. To install, reverse the removal procedure.

Are the mirror turn signal lamps serviceable? Mirror turn signal lamps are LED and are not serviceable. See an authorized dealer if they fail.


Are the side marker bulbs serviceable? Side marker bulbs are LED and are not serviceable. See an authorized dealer if they fail.


How do you replace the reverse lamp assembly bulbs?

  1. Remove the screws with a flathead screwdriver and pull the lamp assembly away from the vehicle.
  2. Remove the bulb by turning the lower bulb socket counterclockwise. Gently pull the bulb straight out of the socket.
  3. To install, reverse the removal procedure.

Are the license plate lamps serviceable? License plate lamps are LED and are not serviceable. See an authorized dealer if they fail.


Are the high mount brake lamps serviceable? High mount stop lamps are LED and are not serviceable. See an authorized dealer if they fail.


What materials are recommended for cleaning the vehicle?

  • Motorcraft® Bug and Tar Remover, ZC-42 (U.S. & Canada)
  • Motorcraft® Custom Bright Metal Cleaner, ZC-15 (U.S. & Canada)
  • Motorcraft® Detail Wash, ZC-3-A (U.S. & Canada)
  • Motorcraft® Engine Shampoo and Degreaser, ZC-20 (U.S.)
  • Motorcraft® Engine Shampoo, CXC-66-A (Canada)
  • Motorcraft® Premium Leather and Vinyl Cleaner, ZC-56 (U.S. & Canada)
  • Motorcraft® Multi-Purpose Cleaner, CXC-101 (Canada)
  • Motorcraft® Premium Windshield Wash Concentrate with Bitterant, ZC-32-B2 (U.S.)
  • Motorcraft® Premium Quality Windshield Washer Fluid, CXC-37-F/M (Canada)
  • Motorcraft® Professional Strength Carpet & Upholstery Cleaner, ZC-54 (U.S. & Canada)
  • Motorcraft® Premium Glass Cleaner, CXC-100 (Canada)
  • Motorcraft® Spot and Stain Remover, ZC-14 (U.S.)
  • Motorcraft® Ultra-Clear Spray Glass Cleaner, ZC-23 (U.S.)
  • Motorcraft® Wheel and Tire Cleaner, ZC-37-A (U.S. & Canada)

What is recommended for washing the exterior of the vehicle? Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, we recommend Motorcraft Detail Wash.


What should you never use when washing your vehicle?

  • Never use strong household detergents or soap, for example dish washing or laundry liquid. These products can discolor and spot painted surfaces.
  • Never wash your vehicle when it is hot to the touch, or during strong or direct sunlight.

How should you dry your vehicle? Dry your vehicle with a chamois or soft terry cloth towel to eliminate water spotting.


What should you immediately remove from your vehicle? Immediately remove fuel spillages, bird droppings, insect deposits and road tar. These may cause damage to your vehicle’s paintwork or trim over time. We recommend Motorcraft Bug and Tar Remover.


What should you remove before entering a car wash? Remove any exterior accessories, for example antennas, before entering a car wash.


What should you do when filling with AdBlue®? When filling with AdBlue®, remove any residue on painted surfaces immediately.


What can suntan lotions and insect repellents do to painted surfaces? Suntan lotions and insect repellents can damage painted surfaces. If these substances come in contact with your vehicle, wash the affected area as soon as possible.


What should you not use to clean exterior lamps? Do not scrape the exterior lamps lenses or use abrasives, alcoholic solvents or chemical solvents to clean them. Do not wipe the exterior lamps when they are dry.


How do you clean exterior chrome parts?

  • Apply a high quality-cleaning product to bumpers and other chrome parts. Follow the manufacturer’s instructions. We recommend Motorcraft Custom Bright Metal Cleaner.
  • Do not apply the cleaning product to hot surfaces. Do not leave the cleaning product on chrome surfaces longer than the time recommended.
  • Never use abrasive materials, for example steel wool or plastic pads as they can scratch the chrome surface. Do not use chrome cleaner, metal cleaner or polish on wheels or wheel covers.

What is recommended for cleaning exterior plastic parts? For routine cleaning we recommend Motorcraft Detail Wash. If tar or grease spots are present, we recommend Motorcraft Bug and Tar Remover.


What are the conditions for pressure washing a vehicle with stripes or graphics?

  • Do not use water pressure higher than 2,000 psi (14,000 kPa).
  • Do not use water hotter than 179°F (82°C).
  • Use a spray with a 40 degree wide spray angle pattern.
  • Keep the nozzle at a 12 in (305 mm) distance and 90 degree angle to your vehicle’s surface.
  • Holding the pressure washer nozzle at an angle to the vehicle’s surface may damage graphics and cause the edges to peel away from the vehicle’s surface.

How should you clean the underbody of your vehicle? Regularly clean the underside of your vehicle using water. Keep body and door drain holes free of debris or foreign material.


What is recommended for removing black rubber marks from under the hood? For removing black rubber marks from under the hood we recommend Motorcraft Wheel and Tire Cleaner or Motorcraft Bug and Tar Remover.


How often should you wax your car? We recommend that you wash and wax the painted surface once or twice a year.


What should you do when washing and waxing your vehicle? When washing and waxing, park your vehicle in a shaded area out of direct sunlight. Always wash your vehicle before applying wax.


What kind of wax should you use on your car? Use a quality wax that does not contain abrasives. Follow the manufacturer’s instructions to apply and remove the wax.


How should you apply wax to your car? Apply a small amount of wax in a back-and-forth motion, not in circles.


What should you avoid when applying wax?

  • Do not allow wax to come in contact with any non-body (low-gloss black) colored trim. The wax will discolor or stain the parts over time.
  • Do not apply wax to glass areas.

What parts of the car should you avoid when applying wax?

  • Roof racks.
  • Bumpers.
  • Grained door handles.
  • Side moldings.
  • Mirror housings.
  • Windshield cowl area.

How should your car’s paint feel after waxing? After waxing, your car’s paint should feel smooth, and be free of streaks and smudges.


Why are clean engines more efficient? Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal.


What should you take care when using a power washer to clean the engine? Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage.


What should you not do when washing your engine?

  • Do not spray a hot engine with cold water to avoid cracking the engine block or other engine components.
  • Never wash or rinse the engine while it is hot or running; water in the running engine may cause internal damage.
  • Never wash or rinse any ignition coil, spark plug wire or spark plug well, or the area in and around these locations.

How should you clean your engine?

  • Spray Motorcraft Engine Shampoo and Degreaser on all parts that require cleaning and pressure rinse clean. In Canada, use Motorcraft Engine Shampoo.
  • If your vehicle has an engine cover remove the cover before application of Motorcraft Engine Shampoo and Degreaser. Immediately rinse away any over spray.
  • Cover the battery, power distribution box, and air filter assembly to prevent water damage when cleaning the engine.

Why should you keep the windshield and wiper blades clean? Dirty windshield and wipers will result in poor windshield wiper operation. Keep the windshield and wiper blades clean to maintain windshield wiper performance.


How should you clean your windshield and wiper blades?

  • Clean the windshield with a non-abrasive glass cleaner. When cleaning the interior of the windshield, avoid getting any glass cleaner on the instrument panel or door panels. Wipe any glass cleaner off these surfaces immediately.
  • For windshields contaminated with tree sap, chemicals, wax or bugs, clean the entire windshield using steel wool (no greater than 0000 grade) in a circular motion and rinse with water.
  • Clean the wiper blades with isopropyl rubbing alcohol or windshield washer concentrate.

What should you not use to clean or remove decals from the inside of the heated rear window? Do not use razor blades or other sharp objects to clean or remove decals from the inside of the heated rear window. The vehicle warranty does not cover damage caused to the heated rear window grid lines.


What should you not use on the vehicle’s seatbelts? Do not use cleaning solvents, bleach or dye on the vehicle’s seatbelts, as these actions may weaken the belt webbing.


What should you not use on vehicles equipped with seat-mounted airbags? On vehicles equipped with seat-mounted airbags, do not use chemical solvents or strong detergents. Such products could contaminate the side airbag system and affect performance of the side airbag in a crash.


How should you clean fabric, carpets, cloth seats and seats equipped with side airbags?

  • Remove dust and loose dirt with a vacuum cleaner.
  • Remove light stains and soil with Motorcraft Professional Strength Carpet & Upholstery Cleaner.
  • If grease or tar is present on the material, spot-clean the area first with Motorcraft Spot and Stain Remover. In Canada, use Motorcraft Multi-Purpose Cleaner.
  • If a ring forms on the fabric after spot cleaning, clean the entire area immediately (but do not oversaturate) or the ring will set.
  • Do not use household cleaning products or glass cleaners, which can stain and discolor the fabric and affect the flame retardant abilities of the seat materials.

How should you clean rubber floors?

  • Remove dust and loose dirt with a vacuum cleaner.
  • To remove soil use cloth dampened with water. Do not power wash main flooring.

What should you not use to clean mirrors? Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum or ammonia-based cleaning products.


What should you not use when cleaning the steering wheel or instrument panel? Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of the airbag system.


How should you clean the instrument panel and cluster lens? Clean the instrument panel and cluster lens with a clean, damp and soft cloth, then use a clean, dry and soft cloth to dry these areas.


What should you avoid when cleaning the instrument panel? Avoid cleaners or polishes that increase the gloss of the upper portion of the instrument panel. The dull finish in this area helps protect you from undesirable windshield reflection.


What should you not use to clean the instrument panel, interior trim and cluster lens? Do not use any household cleaning products or glass cleaners as these may damage the finish of the instrument panel, interior trim and cluster lens.


What should you do if you have been in contact with certain products such as insect repellent and suntan lotion? Wash or wipe your hands clean if you have been in contact with certain products such as insect repellent and suntan lotion to avoid possible damage to the interior painted surfaces.


What should you do if air fresheners and hand sanitizers spill onto interior surfaces? Do not allow air fresheners and hand sanitizers to spill onto interior surfaces. If a spill occurs, wipe off immediately. Your warranty may not cover these damages.


How do you clean staining liquid spills like coffee or juice from the instrument panel or interior trim surfaces?

  1. Wipe up spilled liquid using a clean, soft cloth as quickly as possible.
  2. Use Motorcraft Premium Leather and Vinyl Cleaner or a commercially available leather cleaning product for automotive interiors. Test any cleaner or stain remover on an inconspicuous area.
  3. Alternatively, wipe the surface with a clean, soft cloth and a mild soap and water solution. Dry the area with a clean, soft cloth.
  4. If necessary, apply more soap and water solution or cleaning product to a clean, soft cloth and press it onto the soiled area. Allow this to set at room temperature for 30 minutes.
  5. Remove the soaked cloth, then with a clean, damp cloth, use a rubbing motion for 60 seconds on the soiled area.
  6. Dry the area with a clean, soft cloth.

What should you do before repairing minor paint damage? Before repairing minor paint damage, use a cleaner to remove particles such as bird droppings, tree sap, insect deposits, tar spots, road salt and industrial fallout. Read the instructions before using cleaning products.


How do you clean the wheels?

  1. Use a sponge to remove heavy deposits of dirt and brake dust.
  2. Rinse well after cleaning.

What should you not do when cleaning the wheels?

  • Do not apply a cleaning chemical to warm or hot wheel rims and covers.
  • Do not clean the wheels when they are hot.
  • Some car washes could damage wheel rims and covers.
  • Using non-recommended cleaners, harsh cleaning products, chrome wheel cleaners or abrasive materials could damage wheel rims and covers.

What should you do after cleaning the wheels with a wheel cleaner if you intend on parking your vehicle for an extended period? If you intend on parking your vehicle for an extended period after cleaning the wheels with a wheel cleaner, drive your vehicle for a few minutes before parking your vehicle. This reduces the risk of corrosion of the brake discs, brake pads and linings.


Where should you store your vehicle? Store all vehicles in a dry, ventilated place. Protect from sunlight, if possible.


What maintenance is required if vehicles are stored outside? If vehicles are stored outside, they require regular maintenance to protect against rust and damage.


How should you prepare your vehicle body for storage?

  • Wash your vehicle thoroughly to remove dirt, grease, oil, tar or mud from exterior surfaces, rear-wheel housing and the underside of front fenders.
  • Periodically wash your vehicle if it is stored in exposed locations.
  • Touch-up exposed or primed metal to prevent rust.
  • Cover chrome and stainless steel parts with a thick coat of auto wax to prevent discoloration. Re-wax as necessary when you wash your vehicle.
  • Lubricate all hood, door and luggage compartment hinges and latches with a light grade oil.
  • Cover interior trim to prevent fading.
  • Keep all rubber parts free from oil and solvents.

How should you prepare your vehicle’s engine for storage?

  • Change the engine oil and filter prior to storage because used engine oil contains contaminates which may cause engine damage.
  • Start the engine every 15 days for a minimum of 15 minutes. Run at fast idle with the climate controls set to defrost until the engine reaches normal operating temperature.
  • With your foot on the brake, shift through all the gears while the engine is running.
  • Change the engine oil before you use your vehicle again.

How should you prepare your vehicle’s fuel system for storage? Fill the fuel tank with high-quality fuel until the first automatic shutoff of the fuel pump nozzle.


How should you prepare your vehicle’s cooling system for storage?

  • Protect against freezing temperatures.
  • When removing your vehicle from storage, check coolant fluid level. Confirm that there are no cooling system leaks and that fluid is at the recommended level.

How should you prepare your vehicle’s battery for storage?

  • Check and recharge as necessary. Keep connections clean.
  • If storing your vehicle for more than 30 days without recharging the battery, we recommend that you disconnect the battery cables to maintain battery charge for quick starting.
  • It is necessary to reset memory features if you disconnect the battery cables.

How should you prepare your vehicle’s brakes for storage? Make sure the brakes and parking brake release fully.


How should you prepare your vehicle’s tires for storage? Maintain recommended air pressure.


How should you prepare your vehicle’s miscellaneous components for storage?

  • Make sure all linkages, cables, levers and pins under your vehicle are covered with grease to prevent rust.
  • Move vehicles at least 25 ft (7.5 m) every 15 days to lubricate working parts and prevent corrosion.

What should you do when removing your vehicle from storage?

  • Wash your vehicle to remove any dirt or grease film build-up on window surfaces.
  • Check windshield wipers for any deterioration.
  • Check under the hood for any foreign material that may have collected during storage such as mice or squirrel nests.
  • Check the exhaust for any foreign material that may have collected during storage.
  • Check tire pressures and set tire inflation per the Tire Label.
  • Check brake pedal operation. Drive your vehicle 15 ft (4.5 m) back and forth to remove rust build-up.
  • Check fluid levels (including coolant, oil and gas) to make sure there are no leaks, and fluids are at recommended levels.
  • If you remove the battery, clean the battery cable ends and check for damage.

Where can you find the recommended tire inflation pressures? You can find the recommended tire inflation pressures on the Tire Label, which is on the B-pillar or the edge of the driver door. You can also find this information on the Safety Compliance Certification Label, affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door latch post, next to the driver seating position.


What should you do when you check and set the tire pressure? Check and set the tire pressure at the ambient temperature in which you are intending to drive your vehicle and when the tires are cold. Check your tire pressures at least once per month.


What should you do if your vehicle has a spare tire? If your vehicle has a spare tire, set the pressure to the highest value given for your vehicle and tire size combination.


What should you avoid in utility and four-wheel drive vehicles? Avoid sharp turns, excessive speed and abrupt steering in these vehicles. Failure to drive cautiously increases the risk of losing control of your vehicle, vehicle rollover, personal injury and death.


What is a four-wheel drive system? A vehicle equipped with four-wheel drive, when selected, has the ability to use all four wheels to power itself. This increases traction which can enable you to safely drive over terrain and road conditions that a conventional two-wheel drive vehicle cannot.


Is a clunking or ratcheting sound normal when shifting from two-wheel to four-wheel drive? On some four-wheel drive vehicles, the initial shift from two-wheel to four-wheel drive when the vehicle is moving can cause a momentary clunk and ratcheting sound. These sounds are normal and are not cause for concern.


How does a spare tire affect the four-wheel drive system? If there is a significant difference between the size of a spare and the remaining tires, four-wheel drive functionality could be limited or disabled.


Is the spare tire intended for extended use? The spare tire is only intended to be used in emergency situations. Replace the road wheel as soon as possible as extended use of a spare wheel can result in vehicle wear.


What should you make sure when using four-wheel drive? Ensure all four tires are matching in manufacturer, size, and wear.


What can a shorter wheelbase do to your vehicle? A shorter wheelbase can make your vehicle quicker to respond to steering inputs than a vehicle with a longer wheelbase.


Where can you find the Tire Quality Grades? The Quality grades can be found where applicable on the tire sidewall between tread shoulder and maximum section width.


What do the Tire Quality Grades apply to? Tire Quality Grades apply to new pneumatic passenger car tires.


What do the Tire Quality Grades not apply to? They do not apply to deep tread, winter-type snow tires, space-saver or temporary use spare tires, light truck or LT type tires, tires with nominal rim diameters of 10 to 12 inches or limited production tires as defined in Title 49 Code of Federal Regulations Part 575.104 ©(2).


What does the treadwear grade mean? The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear 1½ times as well on the government course as a tire graded 100.


What do the traction grades represent? The traction grades, from highest to lowest are AA, A, B, and C. The grades represent the tire’s ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete.


What does the temperature grade for this tire represent? The temperature grade for this tire is established for a tire that is properly inflated and not overloaded. Excessive speed, underinflation, or excessive loading, either separately or in combination, can cause heat buildup and possible tire failure.


What do the temperature grades represent? The temperature grades are A (the highest), B and C, representing the tire’s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel.


What is a tire label? A label showing the original equipment tire sizes, recommended inflation pressure and the maximum weight the vehicle can carry.


What is a Tire Identification Number (TIN)? A number on the sidewall of each tire providing information about the tire brand and manufacturing plant, tire size and date of manufacture. Also referred to as DOT code.


What is inflation pressure? A measure of the amount of air in a tire.


What is a standard load? A class of P-metric or Metric tires designed to carry a maximum load at set pressure. For example: For P-metric tires 35 psi (2.4 bar) and for Metric tires 36 psi (2.5 bar). Increasing the inflation pressure beyond this pressure will not increase the tire’s load carrying capability.


What is an extra load? A class of P-metric or Metric tires designed to carry a heavier maximum load at 42 psi (2.9 bar). Increasing the inflation pressure beyond this pressure will not increase the tire’s load carrying capability.


What does kPa mean? Kilopascal, a metric unit of air pressure.


What does PSI mean? Pounds per square inch, a standard unit of air pressure.


What is cold tire pressure? The tire pressure when the vehicle has been stationary and out of direct sunlight for an hour or more and prior to the vehicle being driven for 1 mi (1.6 km).


What is recommended inflation pressure? The cold inflation pressure found on the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position), or Tire Label located on the B-Pillar or the edge of the driver door.


What is a B-pillar? The structural member at the side of the vehicle behind the front door.


What is the bead area of the tire? Area of the tire next to the rim.


What is the sidewall of the tire? Area between the bead area and the tread.


What is the tread area of the tire? Area of the perimeter of the tire that contacts the road when mounted on the vehicle.


What is the rim? The metal support (wheel) for a tire or a tire and tube assembly upon which the tire beads are seated.


What information is required to be on the sidewall of all tires? Both United States and Canada Federal regulations require tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire and also provides a U.S. DOT Tire Identification Number for safety standard certification and in case of a recall.


What does the letter ‘P’ indicate on a tire? Indicates a tire, designated by the Tire and Rim Association, that may be used for service on cars, sport utility vehicles, minivans and light trucks.


What does the number 215 indicate on a tire? Indicates the nominal width of the tire in millimeters from sidewall edge to sidewall edge. In general, the larger the number, the wider the tire.


What does the number 65 indicate on a tire? Indicates the aspect ratio which gives the tire’s ratio of height to width.


What does the letter ‘R’ indicate on a tire? Indicates a radial type tire.


What does the number 15 indicate on a tire? Indicates the wheel or rim diameter in inches.


What does the number 95 indicate on a tire? Indicates the tire’s load index. It is an index that relates to how much weight a tire can carry.


What does the letter ‘H’ indicate on a tire? Indicates the tire’s speed rating. The speed rating denotes the speed at which a tire is designed to be driven for extended periods of time under a standard condition of load and inflation pressure.


What is the U.S. DOT Tire Identification Number (TIN)? This begins with the letters DOT and indicates that the tire meets all federal standards. The next two numbers or letters are the plant code designating where it was manufactured, the next two are the tire size code and the last four numbers represent the week and year the tire was built.


What do the letters ‘M+S’ or ‘M/S’ on a tire indicate? Mud and Snow.


What do the letters ‘AT’ on a tire indicate? All Terrain.


What do the letters ‘AS’ on a tire indicate? All Season.


What does the Tire Ply Composition and Material Used indicate? Indicates the number of plies or the number of layers of rubber-coated fabric in the tire tread and sidewall. Tire manufacturers also must indicate the ply materials in the tire and the sidewall, which include steel, nylon, polyester, and others.


What does the Maximum Load indicate? Indicates the maximum load in kilograms and pounds that can be carried by the tire.


What does the Maximum Inflation Pressure indicate? Indicates the tire manufacturers’ maximum permissible pressure or the pressure at which the maximum load can be carried by the tire.


What does the letter ‘LT’ indicate on a tire? Indicates a tire, designated by the Tire and Rim Association, that is intended for service on light trucks.


What does Load Range and Load Inflation Limits indicate on a LT type tire? Indicates the tire’s load-carrying capabilities and its inflation limits.


What does Maximum Load Dual indicate on a LT type tire? Indicates the maximum load and tire pressure when the tire is used as a dual, defined as four tires on the rear axle (a total of six or more tires on the vehicle).


What does Maximum Load Single indicate on a LT type tire? Indicates the maximum load and tire pressure when the tire is used as a single, defined as two tires (total) on the rear axle.


What does the letter ‘T’ indicate on a tire? Indicates a type of tire, designated by the Tire and Rim Association, that is intended for temporary service on cars, sport utility vehicles, minivans and light trucks.


What does the letter ‘D’ indicate on a tire? Indicates a diagonal type tire.


How often should you check your tires? Every day before you drive, check your tires. At least once a month and before long trips, inspect each tire and check the tire pressure with a tire gauge (including spare, if equipped).


What should you inflate your tires to? Inflate all tires to the inflation pressure recommended by the manufacturer.


What is the most common cause of tire failures? Under-inflation.


What may result from under-inflation of tires? Under-inflation may result in severe tire cracking, tread separation or blowout, with unexpected loss of vehicle control and increased risk of injury. Under-inflation increases sidewall flexing and rolling resistance, resulting in heat buildup and internal damage to the tire. It also may result in unnecessary tire stress, irregular wear, loss of vehicle control and accidents.


What kind of tire pressure gauge is recommended? We recommend the use of a digital or dial-type tire pressure gauge rather than a stick-type tire pressure gauge.


What is the recommended cold inflation pressure for? Use the recommended cold inflation pressure for optimum tire performance and wear.


What can under-inflation or over-inflation cause? Under-inflation or over-inflation may cause uneven treadwear patterns.


Where is the Tire Label containing the manufactures recommended tire inflation pressure located? You will find a Tire Label containing the manufactures recommended tire inflation pressure by the tire size and other important information located on the B-Pillar or the edge of the driver’s door.


Where can you also find the recommended tire inflation pressure? The recommended tire inflation pressure is also found on the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch on the B-pillar, or on the edge of the driver’s door.


What should you periodically inspect your tires for? Periodically inspect the tire treads for uneven or excessive wear and remove objects such as stones, nails or glass that may be wedged in the tread grooves. Check the tire and valve stems for holes, cracks, or cuts that may permit air leakage and repair or replace the tire and replace the valve stem. Inspect the tire sidewalls for cracking, cuts, bruises and other signs of damage or excessive wear.


When should you replace your tires? When the tread is worn down to one sixteenth of an inch (2 mm), tires must be replaced to help prevent your vehicle from skidding and hydroplaning.


When do the treadwear indicators appear on the tire? Built-in treadwear indicators, or wear bars, which look like narrow strips of smooth rubber across the tread will appear on the tire when the tread is worn down to one sixteenth of an inch (2 mm).


What should you do if you observe or suspect damage to a tire? If damage is observed or suspected, have the tire inspected by a tire professional.


How often should tires be replaced? In general, tires should be replaced after six years regardless of tread wear. You should replace your spare tire when you replace the road tires or after six years due to aging even if it has not been used.


What does the U.S. DOT Tire Identification Number indicate? This begins with the letters DOT and indicates that the tire meets all federal standards. The next two numbers or letters are the plant code designating where it was manufactured, the next two are the tire size code and the last four numbers represent the week and year the tire was built.


What kind of replacement tires and wheels should you use? Only use replacement tires and wheels that are the same size, load index, speed rating and type (such as P-metric versus LT-metric or all-season versus all-terrain) as those originally provided.


Where can I find the Vehicle Identification Number (VIN)? The vehicle identification number is on the left-hand side of the instrument panel.


What information is contained in the Vehicle Identification Number? The vehicle identification number contains the following information: World manufacturer identifier, Brake system, gross vehicle weight rating, restraint devices and their locations, Make, vehicle line, series, body type, Engine or motor type, Check digit, Model year, Assembly plant, and Production sequence number.


What is a connected vehicle? A connected vehicle has technology that allows the vehicle to connect to a mobile network and allows access to a range of features. When used with the FordPass app, the vehicle can be monitored and controlled, for example, checking the tire pressures, the fuel level, and the vehicle location.


What is required for connected service and related features? Connected service and related feature functionality requires a compatible vehicle network. Some remote features require additional service activation. Logging in to a Ford account will give details. Some restrictions, third party terms, and message or data rates may apply.


What limitations might affect connected vehicle functionality? Evolving technology, cellular networks, or regulations could affect functionality and availability, or continued provision of some features. These changes could even stop some features from functioning.


What is the modem in my vehicle? The modem allows access to a range of features built into the vehicle.


How do I enable or disable the modem?

  1. Press Settings. 2. Press FordPass Connect. 3. Press Connectivity Settings. 4. Switch connectivity features on or off.

How do I connect FordPass to the modem?

  1. Make sure that the modem is enabled using the vehicle settings menu. 2. Open the FordPass app on your device and log in. 3. Add your vehicle or select your vehicle if already added. 4. Select the option to activate your vehicle. 5. Make sure that the name on the screen matches the name shown in your FordPass account. 6. Confirm that FordPass account is connected to the modem.

How do I connect the vehicle to a Wi-Fi network using SYNC 3?

  1. Press Settings. 2. Press Wi-Fi. 3. Switch Wi-Fi on. 4. Press View Available Networks. 5. Select an available Wi-Fi network. Note: Enter the network password to connect to a secure network.

What should I do if I cannot confirm the connection of my FordPass account to the modem? – Modem is not enabled. Switch connectivity features on. – Weak network signal. Move your vehicle closer to a place where the network signal is not obstructed.


What should I do if I cannot connect to a Wi-Fi network? – Password error. Enter the correct network password. – Weak network signal. Move your vehicle closer to the Wi-Fi hotspot or to a place where the network signal is not obstructed. – Multiple access points in range with the same SSID. Use a unique name for your SSID. Do not use the default name unless it contains a unique identifier, for example as part of the MAC address.


What should I do if the Wi-Fi connection disconnects after a successful connection? – Weak network signal. Move your vehicle closer to the Wi-Fi hotspot or to a place where the network signal is not obstructed.


What should I do if I am close to a Wi-Fi hotspot but the network signal strength is weak? – Obstructed network signal.

  • If your vehicle has a heated windshield, position your vehicle so that the windshield is not facing the Wi-Fi hotspot.
  • If your vehicle has metallic tinting on the windows but not on the windshield, position your vehicle so that the windshield is facing the Wi-Fi hotspot or open the windows that are facing the hotspot.
  • If your vehicle has metallic tinting on the windows and the windshield, open the windows that are facing the hotspot.
  • If your vehicle is in a garage and you have the garage door closed, open the garage door.

What should I do if I cannot see a network in the list of available networks that I expect to see? – Hidden network. Make the network visible and try again.


What should I do if I cannot see the Wi-Fi hotspot name when I search for Wi-Fi networks on my cell phone or other device? – System limitation.

  • Make sure Wi-Fi hotspot visibility is on.
  • The system does not provide a Wi-Fi hotspot at this time. – Weak network signal. Move your vehicle closer to the Wi-Fi hotspot or to a place where the network signal is not obstructed. – Wi-Fi hotspot in high demand or has a slow Internet connection. Use a more reliable Wi-Fi hotspot.

What should I do if software downloads take too long? – No software update available. – Wi-Fi network requires a subscription or acceptance of terms and conditions. Test the connection using another device. If the network requires a subscription or acceptance of terms and conditions, contact the network service provider.


What should I do if the system seems to connect to a Wi-Fi network and the signal strength is excellent, but the software does not update? No software update available.


How can I create a vehicle Wi-Fi hotspot?

  1. Press FordPass Connect. 2. Press Vehicle Hotspot. Note: The vehicle hotspot default setting is on. 3. Press Settings. 4. Press Wi-Fi visibility. Note: The Wi-Fi Visibility default setting is on.

How do I find the Wi-Fi hotspot name and password?

  1. Press FordPass Connect. 2. Press Vehicle Hotspot. 3. Press Settings. Note: The SSID is the hotspot name. 4. Press View Password.

How do I connect a device to the Wi-Fi hotspot?

  1. On your device, switch Wi-Fi on and select the hotspot from the list of available Wi-Fi networks. 2. When prompted, enter the password.

How do I purchase a data plan for the Wi-Fi hotspot?

  1. Connect a device to the hotspot. Note: The vehicle network carrier’s portal opens on your device. 2. If the portal does not open on your device, open a website and it redirects to the vehicle network carrier’s portal. Note: Secure websites do not redirect. 3. Follow the instructions on the carrier portal to purchase a plan.

How do I change the vehicle Wi-Fi hotspot name or password?

  1. Press FordPass Connect. 2. Press Vehicle Hotspot. 3. Press Settings. 4. Press Edit. 5. Press Change SSID Name. 6. Enter your required SSID. 7. Press Done. 8. Press Change Password. 9. Enter your required password. 10. Press Done.

What are some factors that affect radio reception? Distance and strength: The further you travel from an AM or FM station, the weaker the signal and the weaker the reception. Terrain: Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with the reception. Station overload: When you pass a ground-based broadcast repeating tower, a stronger signal may overtake a weaker one and result in the audio system muting.


How do I adjust the volume of the audio system? Turn the volume control to adjust the volume.


How do I change radio stations? In radio mode, turn to search through the radio frequency band. In satellite radio mode, turn to find the previous or next available satellite radio station.


How do I mute the audio? Press and release the mute button to mute the playing audio.


How do I pause or play media? In media mode, press and release the button to pause playback. Press the button again to resume playback. In radio mode, press and release the button to mute the radio. Press the button again to unmute.


How do I switch the audio unit on and off? Press and release the power button. Note: The button may be on the volume control.


How do I switch the display on and off? Press and release the display button.


How do I use seek, fast forward, and reverse? Press and release the seek button to skip to the next track. Press and hold the button to fast forward through the track. Press and release the reverse button to return to the beginning of a track. Repeatedly press the button to return to previous tracks. Press and hold the button to fast rewind. In radio mode, select a frequency band and press and release either button. The system stops at the first station it finds in that direction. In satellite radio mode, press and release to select the next or previous satellite radio station. If you select a specific category, such as jazz, rock, or news, press to find the next or previous station in the category you select.


What is Digital Radio (HD Radio)? HD Radio technology is the digital evolution of analog AM/FM radio. The system has a special receiver that allows it to receive digital broadcasts, where available, in addition to the analog broadcasts it already receives. Digital broadcasts provide a better sound quality than analog broadcasts with free, crystal-clear audio and no static or distortion.


What do the multicast indicators signify on the HD Radio display? The multicast indicator appears in FM mode only, if the current station is broadcasting multiple digital broadcasts. The highlighted numbers signify available digital channels where new or different content is available. HD1 signifies the main programming status and is available in analog and digital broadcasts. Other multicast stations, HD2 through HD7, are only available digitally.


How do I use memory presets for digital radio? Memory presets allow you to save an active channel as a memory preset. Touch and hold a memory preset slot until the sound returns. There is a brief mute while the radio saves the station. Sound returns when finished. When switching to an HD2 or HD3 memory preset, the sound mutes before the digital audio plays, because the system has to reacquire the digital signal.


What happens if I am listening to a multicast station and I am on the fringe of the reception area? The station may mute due to weak signal strength.


What happens if I am listening to HD1 and I am on the fringe of the reception area? The system switches back to the analog broadcast until the digital broadcast is available again.


What happens if I am listening to any of the possible HD2-HD7 multicast channels and I am on the fringe of the reception area? The station mutes and stays muted unless it is able to connect to the digital signal again.


What happens when the system first receives a station, aside from HD2-HD7 multicast stations? It first plays the station in the analog version. Once the receiver verifies the station is an HD Radio station, it shifts to the digital version. Depending on the station quality, you may hear a slight sound change when the station changes from analog to digital. Blending is the shift from analog to digital sound or digital back to analog sound.


What are some potential issues with digital radio stations? Echo, stutter, skip, or repeat in audio, or an increase or decrease in audio volume can occur due to poor time alignment by the radio broadcaster. Sound fading or blending in and out can occur due to the radio shifting between analog and digital audio. An audio mute delay can occur when selecting HD2 or HD3, multicast preset, or direct tune. If the previously stored multicast preset or direct tune is not available in your current reception area, you cannot access it. If there is no text information shown for the currently selected frequency, there is a data service issue by the radio broadcaster.


What is Satellite Radio (SiriusXM)? SiriusXM Satellite Radio broadcasts a variety of music, news, sports, weather, traffic and entertainment satellite radio channels.


How do I locate my Satellite Radio Electronic Serial Number (ESN)?

  1. Select SiriusXM as the audio source. 2. Tune to channel 0.

What should I do if the radio displays “Acquiring…”? This message should disappear shortly. If this message does not clear shortly, or with an ignition key cycle, your receiver may have a fault. See an authorized dealer for service.


What does “Satellite antenna fault SIRIUS system failure” message mean? There is an internal module or system failure present.


What does “Invalid Channel” mean? The channel is no longer available. Tune to another channel or choose another preset.


What does “Unsubscribed Channel” mean? Your subscription does not include this channel. Contact SiriusXM at 1-888-539-7474 to subscribe to the channel, or tune to another channel.


What does “No Signal” mean? The signal is blocked. When you move into an open area, the signal should return. The signal is lost from the SiriusXM satellite or SiriusXM tower to your vehicle antenna.


What does “Updating…” mean? Update of channel programming in progress. The process may take up to three minutes.


What does “Questions? Call 1-888-539-7474” mean? Your satellite service is no longer available. Contact SiriusXM at 1-888-539-7474 to resolve subscription issues.


What does “None found Check Channel Guide” mean? All the channels in the selected category are either skipped or locked. Use the channel guide to turn off the Lock or Skip function on that station.


What does “Subscription Updated” mean? SiriusXM has updated the channels available for your vehicle.


What type of cables should I use with the USB ports? It is recommended to use only USB-IF certified cables and adapters. Non-certified cables and adapters may not work.


Where are the USB ports located? The USB ports may be in the following locations: Inside the media bin, Inside the center console, or On the rear of the center console. Note: The number and type of USB ports may vary depending on your vehicle. Only the USB ports located in the media bin have data transfer capabilities.


How do I use the touchscreen? The system allows you to interact with the entertainment, information, and communication systems using voice commands and a touchscreen. The touchscreen has a Status bar, Home screen, Clock, Outside air temperature, and Feature bar.


What is the Feature Bar on the touchscreen? The Feature Bar allows you to access the radio, USB, media player, or Bluetooth device, adjust climate settings, make calls and access the phonebook on your cell phone, use the navigation system, search for and use compatible apps on your iOS or Android device, and adjust system settings.


How do I update the system using a USB drive?

  1. Go to the SYNC update page on the local Ford website. 2. Download the update. Note: The website notifies you if an update is available. 3. Insert a USB drive into your computer. Note: The USB drive needs to be empty and meet the minimum requirements detailed on the website. 4. Follow the instructions provided to download the update to the USB drive. 5. Disconnect all other USB devices from the USB ports. 6. Connect the USB drive with the update to a USB port. Note: Installation starts automatically within 10 minutes.

How do I update the system using a Wi-Fi network connection?

  1. Select Automatic Updates. 2. Select System Wi-Fi. 3. Switch System Wi-Fi on. 4. Select Available Wi-Fi Networks. 5. Select an available Wi-Fi network. Note: Enter the network password to connect to a secure network.

How do I switch automatic system updates on?

  1. Select Automatic Updates. 2. Switch Automatic System Updates on. The system is now set to check for and receive system updates when it is connected to a Wi-Fi network.

How do I activate SYNC 3 voice commands? Push the voice button on the steering wheel and wait for the prompt.


What are some common voice commands that work for every feature? Main Menu – Brings you to the main menu. Go back – Returns you to the previous screen. Cancel – Ends the voice session. List of Commands – Gives you a list of possible voice commands.


What are some voice commands for navigation? Find an Address, Find a POI, Find an Intersection, Find the Nearest POI Category, Show Previous Destinations, Show Favorites, Drive Home, Drive to Work, Cancel Route, Detour, Repeat Instruction, Show Route, Route Summary, Where Am I, Zoom In, Zoom Out.


What are the voice commands for mobile apps? Mobile Apps – SYNC 3 will prompt you to say the name of an app to start it on SYNC 3. List Mobile Apps – SYNC 3 will list all of the currently available Mobile Apps. Find Mobile Apps – SYNC 3 will search and connect to compatible app(s) running on your mobile device. Say the name of an app – At any time, you can say the name of a mobile app to start the mobile app on SYNC 3. Say the name of an app, followed by help – SYNC 3 will list the available voice commands for the specified app if the app is running on SYNC 3.


What are some voice commands for SiriusXM Traffic and Travel Link? Show Traffic – Displays a list of traffic incidents. Show Weather Map – Displays the current weather map. Show Fuel Prices – Displays a list of fuel prices. Show 5 Day Forecast – Displays the 5 day weather forecast.


What are some voice commands for voice settings? Voice Settings – Allows you to enter the voice settings functionality. Interaction Mode Standard – Sets standard prompting with longer prompts. Interaction Mode Advanced – Sets advanced prompting with shorter prompts. Phone Confirmation On – Allows the system to confirm before making a phone call. Phone Confirmation Off – The system does not confirm before placing a call. Voice Command Lists On – The system displays a short list of available commands. Voice Command Lists Off – The system does not display the list of commands.


How can I adjust the volume of the system voice prompts? Use the volume control to adjust the volume of the system voice prompts. While prompt is active, adjust the volume control up or down to your desired setting.


How do I access the entertainment menu? Select the audio source button to choose a different audio source. You can access these options using the touchscreen or voice commands.


What audio sources are available? AM, FM, Sirius, CD, USB, Bluetooth Stereo, and Apps.


How do I tune a station using the touchscreen? Select Direct Tune. A pop-up appears, allowing you to type in the frequency of a station. You can only enter a valid station for the source you are currently listening to. You can press the backspace button to delete the previously entered number. Once you have entered the station’s call numbers, you can select Enter to begin playing the station or Cancel to exit without changing the station.


How do I set a new preset for AM/FM radio? Tune to the station and then press and hold one of the memory preset buttons. The audio mutes briefly while the system saves the station and then returns. You may be able to add additional preset pages using the settings option on the feature bar.


How do I browse SiriusXM stations? Touch the browse button to see a list of available stations.


How do I use direct tune for SiriusXM? A pop-up appears, allowing you to type in the call numbers of a station. Once you enter the stations call numbers, you can select Enter to tune to the station or Cancel to exit the pop-up and continue to play the current station. You can press the backspace button to delete the previous number.


How do I replay audio on the current SiriusXM channel? Select the Replay button to replay audio on the current channel. You can replay approximately 45 minutes of audio as long as you remain tuned to the current station. Changing stations erases the previous audio.


How do I return to the live broadcast on SiriusXM? Press the Live button to return to the live broadcast. When you are in replay mode, you are not able to select a different preset until you return to live audio.


How do I save a song, artist, or team as a favorite on SiriusXM? Select the ALERT button to save the current song, artist, or team as a favorite. The system alerts you when it plays again on any channel. Selecting this button allows you to enable and edit alerts.


How do I set a preset for SiriusXM? Tune to the station then press and hold one of the memory preset buttons. The audio mutes briefly while the system saves the station and returns once the station is stored.


What are some potential issues with SiriusXM reception? Antenna obstructions – Keep the antenna clear of snow and ice build-up and keep luggage and other materials as far away from the antenna as possible. Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage, and thunderstorms can interfere with reception. Station overload – When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and the audio system may mute. Satellite radio signal interference – Your display may show “ACQUIRING…” to indicate the interference, and the audio system may mute.


What should I do if the radio displays “Acquiring Signal” when using SiriusXM? This message should disappear shortly. If this message does not clear shortly, or with an ignition key cycle, your receiver may have a fault. See an authorized dealer for service.


What does the “Satellite antenna fault SIRIUS system failure” message mean when using SiriusXM? There is an internal module or system failure present.


What does “Invalid Channel” mean when using SiriusXM? The channel is no longer available. Tune to another channel or choose another preset.


What does “Unsubscribed Channel” mean when using SiriusXM? Your subscription does not include this channel. Contact SiriusXM at 1-888-539-7474 to subscribe to the channel, or tune to another channel.


What does “Satellite acquiring signal…” mean when using SiriusXM? The signal is blocked. When you move into an open area, the signal should return. The signal is lost from the SiriusXM satellite or SiriusXM tower to your vehicle antenna.


What does “Updating…” mean when using SiriusXM? Update of channel programming is in progress. The process may take up to three minutes.


What does “Questions? Call 1-888-539-7474” mean when using SiriusXM? Your satellite service is no longer available. Contact SiriusXM at 1-888-539-7474 to resolve subscription issues.


What does “None found. Check channel guide.” mean when using SiriusXM? All the channels in the selected category are either skipped or locked. Use the channel guide or the SiriusXM Settings tile to turn off the Lock or Skip function on that station.


What does “SIRIUS Subscription updated” mean? SiriusXM has updated the channels available for your vehicle.


How do I activate HD radio? Please see the Radio Settings in the Settings Chapter.


What does the HD logo on the screen mean? The HD logo is grey when acquiring a digital station, and then changes to orange when digital audio is playing. When this logo is available, you may also see Title and Artist fields on-screen.


How can I save an active HD Radio channel as a memory preset? Touch and hold a memory preset slot until the sound returns. There is a brief mute while the radio saves the station. Sound returns when the channel saves. When switching to an HD2 or HD3 memory preset, the sound mutes before the digital audio plays, because the system has to reacquire the digital signal.


What happens if I am listening to a multicast HD radio station and I am on the fringe of the reception area? The station may mute due to weak signal strength.


What happens if I am listening to HD1 and I am on the fringe of the reception area? The system changes back to the analog broadcast until the digital broadcast is available again.


What happens if I am listening to any of the possible HD2-HD7 multicast channels and I am on the fringe of the reception area? The station mutes and stays muted unless it is able to connect to the digital signal again.


What happens when the system first receives a station, aside from HD2-HD7 multicast stations? It first plays the station in the analog version. Once the receiver verifies the station is an HD Radio station, it shifts to the digital version. Depending on the station quality, you may hear a slight sound change when the station changes from analog to digital. Blending is the shift from analog to digital sound or digital back to analog sound.


What are some potential issues with HD Radio stations? Echo, stutter, skip, or repeat in audio, or an increase or decrease in audio volume can occur due to poor time alignment by the radio broadcaster. Sound fading or blending in and out can occur due to the radio shifting between analog and digital audio. An audio mute delay can occur when selecting HD2 or HD3, multicast preset, or direct tune. If the previously stored multicast preset or direct tune is not available in your current reception area, you cannot access it. If there is no text information shown for the currently selected frequency, there is a data service issue by the radio broadcaster.


How do I use the CD player? Once you select this option, the system returns you to the main audio screen. The current audio information appears on the screen. You can use the browse button to select a track, the repeat button to repeat the track, or use the shuffle button to have the audio on the disk play in random order. You can also use the forward, reverse, pause, or play buttons to control the audio playback. For MP3 CDs, the repeat button allows you to toggle through repeat off, repeat one track, and repeat current folder.


How do I access media stored on my Bluetooth device or USB device? Select the Bluetooth Stereo or USB option to access media such as music, audiobooks, or podcasts.


How do I use the repeat function for Bluetooth or USB audio? Pressing the repeat button toggles the repeat setting through three modes: repeat off, repeat all, and repeat track.


How do I use the shuffle function for Bluetooth or USB audio? Select the shuffle symbol to play the tracks in random order.


How do I use skip buttons with audio books or podcasts from my Bluetooth or USB device? For some devices, SYNC 3 is able to provide 30-second skip buttons that allow you to skip forward or backward within a track.


How do I browse music from my USB device? While playing audio from a USB device, you can look for certain music by selecting the browse button. This option, which is available under browse, allows you to play all tracks or to filter the available media into one of the below categories. You can select Playlists, Artist, Albums, Songs, Genres, Podcasts, Audio books, or Composers. You can also select a specific letter to view within the category you are browsing with the A-Z Jump option.


How do I explore the folders and files on my USB device? Select the Explore Device option to browse the folders and files on your USB device.


Where are the USB ports located? The USB ports are in the center console or inside of the media bin. This feature allows you to plug in USB media devices, memory sticks, flash drives, or thumb drives and charge devices if they support this feature.


How do I play audio from a USB device? Select the USB option to play audio from your USB device.


How do I use apps through the system? The system supports the use of certain audio apps such as iHeartRadio through a USB or Bluetooth-enabled device. Each app gives you different on-screen options depending on the app’s content.


What media players, formats, and metadata information are supported by the system? The system is capable of hosting nearly any digital media player, including iPod, iPhone, and most USB drives. Supported audio formats include MP3, WMA, WAV, AAC, and FLAC. Supported audio file extensions include MP3, WMA, WAV, M4A, M4B, AAC, and FLAC. Supported USB file systems include: FAT, exFAT, and NTFS. SYNC 3 is also able to organize the media from your USB device by metadata tags. SYNC 3 is capable of indexing up to 50,000 songs per USB device, for up to 10 devices.


How do I pair my cell phone for the first time? Go to the settings menu on your device and switch Bluetooth on. Select the phone option on the feature bar. 1. Select Add Phone. A prompt alerts you to search for your vehicle on your cell phone. 2. Select your vehicle on your cell phone. A number appears on your cell phone and on the touchscreen. 3. Confirm that the number on your cell phone matches the number on the touchscreen. The touchscreen indicates that you have successfully paired your cell phone. 4. Download the phonebook from your cell phone when you are prompted.


How do I specify the primary phone? If you pair more than one cell phone, use the phone settings to specify the primary phone. You can change this setting at any time.


What are some options for using my cell phone through the system? Recent Call List – Display and select an entry from a list of previous calls. Contacts – Display a smart search form to look up your contacts. Use the List button to alphabetically sort your contacts. Change Phone – Display the list of paired or connected devices that you can select. Phone Settings – Change ring tones, alerts, or pair another phone. Do Not Disturb – Reject incoming calls and switch ring tones and alerts off. Phone Keypad – Directly dial a number. Mute – Mute the microphone when in a call. Phone Voice Assistant – Say a command to use the Google or Siri voice assistant available on your connected phone to access supported features.


How do I set text message notifications for an iOS device?

  1. Go to the settings menu on your cell phone. 2. Select Bluetooth. 3. Select the information icon to the right of your vehicle. 4. Switch text message notification on.

How do I set text message notifications for an Android device?

  1. Go to the settings menu on your cell phone. 2. Select Bluetooth. 3. Select the profiles option. 4. Select the phone profile. 5. Switch text message notification on.

What are some options for using text messages through the system? Hear It – Hear the text message. View – View the text message. Call – Call the sender. Reply – Reply to the text message with a standard text message.


How do I switch Apple CarPlay off? Select the settings option on the feature bar. 1. Select Apple CarPlay Preferences. 2. Switch Apple CarPlay off.


How do I switch Android Auto off? Select the settings option on the feature bar. 1. Select Android Auto. 2. Switch Android Auto off.


How do I set a destination using the navigation system? Select the navigation option on the feature bar. You can set a destination using the destination entry menu or the map screen. The destination entry menu has the following options: Search, Previous Destinations, Home, Work, and Favorites.


How do I set a destination using the text entry screen? You can search by entering all or part of the destination, such as the Address, POI Category or Name, Intersection, City, Latitude/Longitude, etc. If you do not specify a location, the system will use the current vehicle location. You can specify a location by address, city, state, or zip code. Select one of the suggestions to copy the detail to the text entry field.


How do I set a destination using the map screen? Select the location on the map. Select Start to begin route guidance.


How can I change the format of the map display? You can display the map in one of the following formats: A two-dimensional map with the direction you are traveling toward the top of the screen, a two-dimensional map with north toward the top of the screen, or a three-dimensional map with the direction you are traveling toward the front.


How do I zoom in and out of the map? Place two fingers on the screen and move them apart to zoom in. Place two fingers on the screen and bring them together to zoom out.


What information is shown during route guidance? Turn indicator, Point of interest, Estimated time of arrival, distance to destination or time to destination, Current road, Mute guidance prompts, and Cancel route guidance.


How do I adjust the guidance prompt volume? Turn the volume control when a guidance prompt plays.


What are some options in the route guidance menu? Screen View – Adjust your map preferences for when route guidance is active. Full Map – View a full-screen map when route guidance is active. Highway Exit Info – View highway exit information for your current route. Turn List – View the turn list for your current route. Select a road to avoid it. Traffic List – You can find the SiriusXM Traffic and Travel Link information by pressing this button. This information requires an active subscription to SiriusXM Traffic and Travel Link. Where Am I? – View information about your current location. Cancel Route – Cancel route guidance. View Route – View the entire current route on the map. Detour – View an alternative route compared to your current one. Edit Waypoints – Change the order or remove waypoints. Optimize Order – The system determines the order of waypoints for you. Go – Go to the next screen and start the new route.


Why does my phonebook appear empty or have missing contacts?

  • Incorrect cell phone settings can cause this issue. Allow the system to retrieve contacts from your cell phone and check the location of the missing contacts on your cell phone. If they are stored on the SIM card, move them to the cell phone memory.
  • Incorrect system settings can also cause this. Switch automatic phonebook download on in the settings.

Why can’t I connect my cell phone?

  • An incompatible cell phone can cause connection issues. Check the compatibility of your cell phone on the website. A cell phone malfunction can also be the reason. Try switching your cell phone off and on to reset it and try again, install the latest cell phone firmware, or delete your device from the system and delete SYNC from your device and try again. You may also try switching automatic phonebook download off in settings.

Why don’t text messages work?

  • You might not have switched on text message notifications.
  • Check the compatibility of your cell phone on the website.
  • A cell phone malfunction can also be the cause. Try switching your cell phone off and on to reset it and try again.
  • Device message sharing may not be enabled, check the permissions on your device to ensure text message sharing is enabled.

Why can’t I hear text messages?

  • You might not have switched on text message notifications, switch text message notifications on. See Phone (page 382).
  • An incompatible cell phone could be the issue, check the compatibility of your cell phone on the website.
  • A cell phone malfunction could be the issue, switch your cell phone off and on to reset it and try again.
  • Device message sharing may not be enabled, check the permissions on your device to ensure text message sharing is enabled.

Why can’t I enter a street name when I am abroad?

  • You might be using the incorrect entry method. Enter the street name with the country.

Why doesn’t the system recognize coordinates?

  • You may be using the wrong coordinates format. Use the format ##. #####, ##. ##### (for N/S , E/W). Add a minus before coordinates if the direction is West and keep a positive value if the direction is East, for example 12.5412 means East and -12.5412 means West.

Why can’t the system find any apps?

  • It could be due to an incompatible device. You need an Android device with OS 4.3 or higher or an iOS device with iOS 8.0 or higher. Pair and connect your Android device to find compatible apps. Connect your iOS device to a USB port or pair and connect using Bluetooth.
  • Compatible apps may not be installed on your device. Download and install the latest version of the app.
  • Compatible apps may not be running on your device. Start the apps to allow the system to find them and make sure you sign in to any apps if required.
  • There might be incorrect app settings. Check and adjust the app settings on your device and allow SYNC to access the app if required.
  • Apps may have failed to fully close. Restart the apps and try again. If you have an Android device with apps that have an exit or quit option, use this and then restart the apps. Alternatively, use the force stop option in the settings menu on your device. If you have an iOS device with iOS 8.0 or higher, tap the home button on your device twice and then swipe the app upward to close it.
  • An issue on some older versions of the Android operating system could result in apps not being found. Switch Bluetooth off and on again to force the system to reconnect to your device.
  • Cable connection issue can also be the cause. Disconnect the cable from your device, wait for a moment and then connect it again to force the system to reconnect to your device.

Why can’t I hear the sound from a media app or why is the sound very quiet?

  • The device volume may be low. Turn the volume up on your device.

Why can’t the system find all of my compatible apps?

  • This could be due to a device limitation. If you have more apps running on your device than the number of available Bluetooth links, the system cannot find all of them. Close some of the apps to allow the system to find those that you want to use.

Why can’t I connect to a Wi-Fi network?

  • It could be a password error. Enter the correct network password.
  • The network signal may be weak. Move your vehicle closer to the Wi-Fi hotspot or to a place where the network signal is not obstructed.
  • There could be multiple access points in range with the same SSID. Use a unique name for your SSID. Do not use the default name unless it contains a unique identifier, for example as part of the MAC address.

Why does the Wi-Fi connection disconnect after successful connection?

  • The network signal may be weak. Move your vehicle closer to the Wi-Fi hotspot or to a place where the network signal is not obstructed.

Why is the network signal strength weak even when I am close to a Wi-Fi hotspot?

  • The network signal could be obstructed.
    • If your vehicle has a heated windshield, position your vehicle so that the windshield is not facing the Wi-Fi hotspot.
    • If your vehicle has metallic tinting on the windows but not on the windshield, position your vehicle so that the windshield is facing the Wi-Fi hotspot or open the windows that are facing the hotspot.
    • If your vehicle has metallic tinting on the windows and the windshield, open the windows that are facing the hotspot.
    • If your vehicle is in a garage and you have the garage door closed, open the garage door.

Why can’t I see a network in the list of available networks that I expect to see?

  • The network may be hidden. Make the network visible and try again.

Why can’t I see SYNC when I search for Wi-Fi networks on my cell phone or other device?

  • SYNC does not provide a Wi-Fi hotspot.
  • The network signal may be weak. Move your vehicle closer to the Wi-Fi hotspot or to a place where the network signal is not obstructed.
  • The Wi-Fi hotspot may be in high demand or has a slow Internet connection. Use a more reliable Wi-Fi hotspot.

Why do software downloads take too long?

  • There may be no software update available.
  • The Wi-Fi network may require a subscription or acceptance of terms and conditions. Test the connection using another device. If the network requires a subscription or acceptance of terms and conditions, contact the network service provider.

Why does the system seem to connect to a Wi-Fi network, and the signal strength is excellent, but the software does not update?

  • There may be no software update available, or the Wi-Fi network may require a subscription or acceptance of terms and conditions. Test the connection using another device. If the network requires a subscription or acceptance of terms and conditions, contact the network service provider.

Why can’t I create a profile?

  • You might not have set up Personal Profiles.
  • You might have entered an invalid profile.
  • You might not have selected a memory button when prompted.
  • You might not have the ignition on or in park (P), or you shifted out park (P) when creating a profile.
  • Personal Profiles may have been switched off.
  • You might not have selected the lock button on the remote control.

Why can’t I link a remote control?

  • The remote control selected was already associated with another profile and the system declined to overwrite.
  • The system performed a profile recall when linking a remote control.

Why don’t my personalized settings save?

  • You might not have the ignition on or in park (P), or you shifted out park (P) when creating a profile.
  • You might be using the old linking method.
  • Personal Profiles does not support your unsaved settings.
  • A different personal profile may be active.
  • Another user may have changed the settings for the wrong personal profile.
  • You might not have created a personal profile.

Why won’t my profile recall?

  • Personal Profiles may be turned off.
  • The profile you requested is already active.
  • You might not have linked the memory button you are using to a profile.
  • You might not have linked the remote control you are using to a profile.
  • You might be using the wrong remote control.
  • You might be pressing a button other than the unlock or remote start on a linked remote control.
  • You might have deleted the personal profile.

Why do my preset positions recall, but my profile does not?

  • Personal Profiles may be turned off.
  • The vehicle may be in motion.

Why does my profile recall, but my preset positions do not?

  • The preset positions may be the same as the guest or previously active profile.

What should I do if I lost a remote control?

  • Unlink and relink your remote control in the Personal Profiles menu. You may need to see your authorized dealer.
  • You might have erased and reprogrammed the remote controls. This could happen if you let a dealership add a new remote control to replace a lost one.

Why did I lose all profiles?

  • Someone may have performed a master reset.

How do I reset the system?

  1. Simultaneously press and hold the seek up and the audio unit power buttons until the screen goes black.
  2. Wait three minutes to allow the system to complete the reset.
  3. Press the audio unit power button to switch the system on. Note: You can reset the system to restore functionality that has stopped working. The system reset is designed to restore functionality and not delete any data that you have stored.

What should I keep in mind when adding accessories or equipment to my vehicle?

  • When adding accessories, equipment, passengers and luggage to your vehicle, do not exceed the total weight capacity of the vehicle or of the front or rear axle (GVWR or GAWR as indicated on the Safety Compliance Certification label). Ask an authorized dealer for specific weight information.
  • Any mobile communications systems installed in your vehicle should comply with Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulations and should be installed only by an authorized dealer.
  • If you or an authorized Ford dealer add any non-Ford electrical or electronic accessories or components to your vehicle, you may adversely affect battery performance and durability. In addition, you may also adversely affect the performance of other electrical systems in the vehicle.

What are the four Ford Protect extended service plans with different levels of coverage?

  1. PremiumCARE – This plan has the most comprehensive coverage, with over 1,000 covered components.
  2. ExtraCARE – This plan covers 113 components, and includes many high-tech items.
  3. BaseCARE – This plan covers 84 components.
  4. PowertrainCARE – This plan covers 29 critical components.

What roadside assistance benefits are included with a Ford Protect extended service plan?

  • Towing, flat-tire change, and battery jump starts.
  • Out of fuel and lock-out assistance.
  • Travel expense reimbursement for lodging, meals, and rental car.
  • Assistance for taxi, shuttle, rental car coverage, or other transportation.

What does a Ford Protect Premium Maintenance Plan cover?

  • Windshield wiper blades.
  • Spark plugs.
  • The clutch disc (if equipped).
  • Brake pads and linings.
  • Shock absorbers.
  • Struts.
  • Engine belts.
  • Engine coolant hoses, clamps, and O-rings.
  • Diesel exhaust fluid replenishment (if equipped).
  • Cabin air filter replacement every 20,000 mi (32,000 km) (electric vehicles only).

What are the benefits of maintaining my vehicle?

  • Carefully following the maintenance schedule helps protect against major repair expenses resulting from neglect or inadequate maintenance and may help to increase the value of your vehicle when you sell or trade it.

Why should I maintain my vehicle at a dealership?

  • Factory-trained technicians at the dealership participate in extensive factory-sponsored certification training.
  • Dealerships stock Ford, Motorcraft, and Ford-authorized branded re-manufactured replacement parts that meet or exceed our specifications.
  • Parts installed at your dealership carry a nationwide 24-month or unlimited mile (kilometer) parts and labor limited warranty.
  • Many dealerships have extended evening and Saturday hours to make your service visit more convenient, and they offer one stop shopping.

How often should I change my vehicle’s oil?

  • Your vehicle has an Intelligent Oil-Life Monitor system that will display a message in the information display at the proper oil change interval. This interval may be up to one year or 10,000 mi (16,000 km).
  • Make sure you perform the oil change within two weeks or 500 mi (800 km) of the message appearing.
  • If your information display resets prematurely or becomes inoperative, you should perform the oil change interval at six months or 5,000 mi (8,000 km) from your last oil change.
  • Never exceed one year or 10,000 mi (16,000 km) between oil change intervals.

What basic maintenance checks and inspections should I perform every month?

  • Engine oil level.
  • Function of all interior and exterior lights.
  • Tires, including spare, for wear and proper pressure.
  • Windshield washer fluid level.
  • Fuel and water separator. Drain if necessary, or if indicated by the information display.
  • Holes and slots in the tail pipe to make sure they are functional and clear of debris.

What basic maintenance checks and inspections should I perform every six months?

  • Battery connections. Clean if necessary.
  • Body and door drain holes for obstructions. Clean if necessary.
  • Cooling system fluid level and coolant strength.
  • Door weatherstrips for wear. Lubricate if necessary.
  • Hinges, latches and outside locks for proper operation. Lubricate if necessary.
  • Parking brake for proper operation.
  • Seatbelts and seat latches for wear and function.
  • Safety warning lamps (brake, ABS, airbag and seatbelt) for operation.
  • Washer spray and wiper operation. Clean or replace blades as necessary.

What is included in a multi-point inspection?

  • Hazard warning system operation.
  • Accessory drive belt(s).
  • Horn operation.
  • Battery performance.
  • Radiator, cooler, heater, and air conditioning hoses.
  • Engine air filter.
  • Suspension components for leaks or damage.
  • Exhaust system.
  • Steering and linkage.
  • Exterior lamps operation.
  • Tires, including spare, for wear and proper pressure.
  • Fluid levels, fill if necessary.
  • Windshield for cracks, chips, or pits.
  • For oil and fluid leaks.
  • Washer spray and wiper operation.
  • Half-shaft dust boots.

How does the Intelligent Oil-Life Monitor work?

  • The Intelligent Oil-Life Monitor determines when you should change the engine oil based on how you use your vehicle. By using several important factors in its calculations, the monitor helps reduce the cost of owning your vehicle and reduces environmental waste at the same time.

When can I expect the OIL CHANGE REQUIRED message for normal vehicle use?

  • Normal commuting with highway driving, no, or moderate, load or towing, flat to moderately hilly roads, no extended idling: 7,500–10,000 mi (12,000–16,000 km).

When can I expect the OIL CHANGE REQUIRED message for severe vehicle use?

  • Moderate to heavy load or towing, mountainous or off-road conditions, extended idling, extended hot or cold operation: 5,000–7,500 mi (8,000–12,000 km).

When can I expect the OIL CHANGE REQUIRED message for extreme vehicle use?

  • Maximum load or towing, extreme hot or cold operation, extended engine idling: 3,000–5,000 mi (5,000–8,000 km).

What maintenance should I perform at every oil change interval as indicated by the information display?

  • Change the engine oil and filter.
  • Rotate the tires.
  • Perform a multi-point inspection, recommended.
  • Inspect the automatic transmission fluid level. Consult your dealer for requirements.
  • Inspect the brake pads, rotors, hoses, and the parking brake.
  • Inspect the engine coolant level/strength and the hoses.
  • Inspect the exhaust system and heat shields.
  • Inspect the rear axle and U-joints.
  • Inspect the half-shaft boots.
  • Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft, and the U-joints.
  • Inspect the tires, tire wear, and measure the tread depth.
  • Inspect the wheels and related components for abnormal noise, wear, looseness, or drag.

How often should I change the brake fluid?

  • Change the brake fluid every 3 years.

What are some other maintenance items and how often should they be performed?

  • Replace the cabin air filter every 20,000 mi (32,000 km).
  • Replace the engine air filter every 30,000 mi (48,000 km).
  • Replace the spark plugs every 100,000 mi (160,000 km).
  • Inspect the accessory drive belt(s) (after initial inspection, inspect every other oil change until replaced).
  • Change the automatic transmission fluid every 150,000 mi (240,000 km).
  • Replace the accessory drive belt(s) if not replaced within the last 100,000 mi (160,000 km).
  • Change the engine coolant initially at 10 years or 200,000 mi (322,000 km), then every five years or 100,000 mi (160,000 km).

What special operating conditions require extra maintenance?

  • Towing a trailer or using a car-top carrier.
  • Extensive idling or low-speed driving for long distances, as in heavy commercial use (such as delivery, taxi, patrol car, or livery).
  • Operating in dusty or sandy conditions (such as unpaved or dusty roads).

What extra maintenance is needed when towing a trailer or using a car-top carrier?

  • Change engine oil and filter as indicated by the information display and perform services listed in the Normal Scheduled Maintenance chart.
  • Inspect rear axle and U-joints frequently, service as required.
  • Change automatic transmission fluid every 30,000 mi (48,000 km).
  • Replace spark plugs every 60,000 mi (96,000 km).

What extra maintenance is needed for extensive idling or low-speed driving for long distances, as in heavy commercial use (such as delivery, taxi, patrol car, or livery)?

  • Change engine oil and filter as indicated by the information display and perform services listed in the Normal Scheduled Maintenance chart.
  • Replace cabin air filter frequently, service as required.
  • Replace engine air filter.
  • Change automatic transmission fluid every 30,000 mi (48,000 km).
  • Replace spark plugs every 60,000 mi (96,000 km).

What extra maintenance is needed for operating in dusty or sandy conditions (such as unpaved or dusty roads)?

  • Replace cabin air filter frequently, service as required.
  • Replace engine air filter.
  • Inspect the wheels and related components for abnormal noise, wear, looseness, or drag every 5,000 mi (8,000 km).
  • Rotate tires, inspect tires for wear and measure tread depth every 5,000 mi (8,000 km).
  • Change engine oil and filter every 5,000 mi (8,000 km) or six months.
  • Perform multi-point inspection.
  • Change automatic transmission fluid every 30,000 mi (48,000 km).

What should I do if I exclusively use E85 (Flex Fuel Vehicles Only)?

  • If ran exclusively on E85, fill the fuel tank full with regular unleaded fuel every oil change.

What is the normal oil change interval for vehicles operating in hot climates?

  • The normal oil change interval for vehicles operating in the Middle East, North Africa, Sub-Saharan Africa, or locations with similar climates using an American Petroleum Institute (API) Certified for Gasoline Engines (Certification mark) oil of SM or SN quality is 3,000 mi (5,000 km). If the available API SM or SN oils are not available, then the oil change interval is 2,000 mi (3,000 km).

What affects the life of the engine air filter and cabin air filter?

  • The life of the engine air filter and cabin air filter is dependent on exposure to dusty and dirty conditions. Vehicles operated in these conditions require frequent inspection and replacement of the engine air filter and cabin air filter.

CLICK HERE TO DOWNLOAD FORD BRONCO SPORT 2022 (02) PDF MANUAL


Leave comments, questions, reviews, tips, tricks, hacks or page errors below. Account not required.