EXOCOM LINK-1 (01) PDF Document

The package for the EXOCOM LINK-1 contains the following items:

• Main unit

• Audio Base Kit

• Adhesive Mount

• Adhesive Pad

• Boom MIC Unit

• Wire MIC Unit

• Speaker Unit

• Velcro Tape For Boom MIC

• Velcro Tape For Wire MIC

• Velcro Tape For Boom MIC Holder

• Velcro Tape For Speaker

• Speaker Pad

• Boom MIC Holder

• MIC Sponge

• USB-C Cable

• Velcro Tape For Cable Holder

• Twist Lock Mount

• PVC form for Twist Lock Mount

• Manual

The EXOCOM LINK-1 has the following buttons and indicators:

1. Plus Button (+)

2. Center Button (C)

3. Minus Button (-)

4. Quick Access Button (Q)

5. LED Indicator

6. USB-C Port

The LED indicator on your EXOCOM LINK-1 displays different statuses:

RED

• Blinking: Standby (disconnected) or Charging error

• Solid: Battery charging, Battery level low, or Power off (1 sec)

BLUE

• Blinking: Phone / Intercom connected or Phone calling

• Solid: Battery fully charged

GREEN

• Blinking: Intercom audio on

• Solid: Battery level high

RED & BLUE

• Alternate: Phone / Intercom pairing mode

YELLOW

• Solid: Battery level medium

PURPLE

• Solid: Factory reset

To install the speakers for your EXOCOM LINK-1 in a full-face helmet, follow these steps:

1. Using the included speaker mounting kit, position the speakers & MIC at the speaker pockets or proper spots inside the helmet.

2. For best performance, adjust the center of the speakers so they are directly over the center of your ear.

3. Position the MIC centered at the front of the chin bar using the included Velcro tapes.

4. Avoid placing the MIC near any air vents.

To install the speakers for your EXOCOM LINK-1 in an open-face or modular helmet:

1. Using the included speaker mounting kit, position the speakers & MIC at the speaker pockets or proper spots.

2. For best performance, adjust the center of the speakers so they are directly over the center of your ear.

3. For open-face and modular helmets, it is recommended to use the BOOM MIC configuration for the best performance.

For the EXOCOM LINK-1, if the MIC is too close to your mouth, audio quality can be degraded because of MIC noise.

We recommend locating the MIC slightly to the left side from the center of your mouth position.

1. Ensure the mounting area on the helmet is clean.

2. Determine the optimal location for the mount. Hook the clamp on the bottom of the helmet shell.

3. Push the hook in as much as you can. You can adjust the angle of the clamp hook and push.

4. Align the controller with the rails on the mount and slide it down into place until you hear a “click.” This ensures the controller is properly secured.

5. To avoid water leakage, ensure that the USB cap is closed securely.

6. Tuck any excess wire into the helmet lining or behind the cheek pads.

Yes, you can replace the standard clamp holder with the included Twist Lock Mount for certain ScorpionEXO helmets (e.g., EXO-GT SP AIR, EXO-230). If the Audio Base is not stable after installation, use the included PVC form for the Twist Lock Mount to fill the gap between the helmet and the Audio Base.

1. If you want to use the Adhesive Mount, shape its side flaps to match the curve of your helmet’s surface.

2. It is recommended to have a more pronounced angle on the flaps than the helmet surface so the mount won’t come off later.

3. Following the shape you’ve made, apply the Adhesive Pad to the back of the Adhesive Mount.

4. Attach the mount to the helmet.

5. Push down on the Adhesive Mount for at least 20 seconds.

6. It is recommended to wait 24 hours for the adhesive to fully bond to the helmet surface before riding.

The EXOCOM LINK-1 controller should be installed on the left side of the helmet. To maximize antenna function, it is strongly suggested to place it low, along the jaw-line, near your left ear.

1. Start with the EXOCOM LINK-1 powered OFF.

2. Press and hold the PLUS & CENTER buttons simultaneously for about 6 seconds, until the LED blinks alternating blue and red.

3. On your mobile device, open the Bluetooth settings screen.

4. Select the device name (LINK-1/LINK-1C) from the list of available devices.

5. Once paired, the device LED will blink blue. Your EXOCOM LINK-1 is now ready for calls and media streaming.

To cancel pairing, tap the center button once during the pairing process.

The EXOCOM Mobile Application provides access to configuration, preference settings, wireless firmware updates, user manual, and technical support for your EXOCOM LINK-1.

Before pairing to the EXOCOM App, your LINK-1 device must first be paired to your mobile device’s Bluetooth settings. When the EXOCOM App is connected, the battery status and device name will be displayed on the main page.

Easy Pairing for Bluetooth intercom is provided by the EXOCOM Mobile App and is for the LINK-1 only.

Step 1: Power on all LINK-1 devices and ensure they are paired with a phone.

Step 2: Ensure mobile phones are paired with their respective LINK-1 devices (if not already, perform phone pairing).

Step 3: The master rider launches the EXOCOM App.

Step 4: Select ‘BT Intercom’ from the dropdown menu.

Step 5: Tap “NFC” to enable Easy Pairing. The app will show “Hold your phone near the device to scan”.

Step 6: The master rider tags their mobile phone to rider 2’s LINK-1 device.

Step 7: Check that rider 2’s LINK-1 has been added to the NFC app list on the master’s phone.

Step 8: Repeat the process for rider 3 and rider 4.

Step 9: Paired member riders will appear on the Master’s LINK-1 Mobile App list.

Pairing can be canceled in a member device by tapping the center button once during the process.

1. Power On: Turn on all EXOCOM LINK-1 devices by pressing and holding PLUS + CENTER for 3 seconds.

2. Master Pairing (Rider 1): The master device (Rider 1) presses and holds the Plus button for 5 seconds. You will hear “Intercom pairing Rider 1”.

3. Member Pairing (Rider 2): The next device (Rider 2) presses and holds the Center button for 5 seconds.

4. Connection: When the devices are connected, you will hear a ring tone and “Rider 2”, and the audio will automatically turn on.

5. Additional Devices: For Riders 3 and 4, repeat Step 3. When an additional device connects, you will hear “Rider #”.

Notes:

• If connected devices are not able to talk, tap the Center button on the Master device.

• Additional pairing can be stopped by tapping the center button once on the member device during the pairing process.

1. Power On: Turn on all devices.

2. Master Pairing: On your EXOCOM LINK-1, press and hold the Plus button for 5 seconds. You will hear “intercom pairing Rider 1”.

3. Other Device Pairing: Put the other brand’s device into its phone pairing mode. You might hear “Phone pairing” from it.

4. Connection: Once connected, you will hear a ring tone from your EXOCOM LINK-1, indicating the universal intercom is connected.

Notes:

• Only a one-to-one (1:1) connection is supported with Universal Intercom.

• The non-EXOCOM device should be connected last in a chain.

• You can pair your EXOCOM LINK-1 with only one non-EXOCOM device at a time.

• Pairing can be canceled by tapping the center button once on the EXOCOM LINK-1 during the pairing process.

OBI stands for Open Bluetooth Intercom, a consortium that allows Bluetooth connectivity among different communication systems. Your EXOCOM LINK-1 is compatible for connection between OBI devices, which include brands like Cardo systems Inc., Midland, and UCLEAR.

If EXOCOM LINK-1 is the Master device:

1. Power on all devices.

2. On the EXOCOM LINK-1, enter Master pairing mode by pressing the PLUS button for 5 seconds.

3. You will hear “Intercom pairing” from the device.

4. Put the Cardo device into its Intercom pairing mode.

5. You might hear a voice prompt for intercom pairing from the Cardo device.

6. Once connected, you will hear an audio connection tone.

If Cardo is the Master device:

1. Power on all devices.

2. On the EXOCOM LINK-1, enter Member pairing mode by pressing the CENTER button for 5 seconds.

3. You will hear “Intercom pairing” from the device.

4. Put the Cardo device into its Intercom pairing mode.

5. You might hear a voice prompt for intercom pairing from the Cardo device.

6. Once connected, you will hear an audio connection tone.

Pairing can be canceled by tapping the center button once on the EXOCOM LINK-1 during the process.

1. Power on all devices.

2. Put the other brand device (Midland/Uclear) on intercom pairing mode.

3. You may hear a voice prompt of intercom pairing from the other device.

4. Put your EXOCOM LINK-1 device on OBI pairing mode by pressing the Center button for 5 seconds.

5. You might hear the voice prompt “intercom pairing” from your EXOCOM.

6. Once connected, you will hear the audio connection tone.

Pairing can be canceled by tapping the center button once during the process.

Connect Intercom (Turn audio on):

• Tap the CENTER button once (you’ll hear one tone).

• Or, activate by VOX by speaking loudly into the microphone (LINK-1 only).

Disconnect Intercom (Turn audio off):

• Tap the QUICK ACCESS button once (you’ll hear one tone).

• Or, use the voice command “Hi EXOCOM, End intercom” (LINK-1 only).

Mute/Unmute Microphone:

• Press and hold the MINUS button for 1 second (you’ll hear two tones).

• Or, use the voice commands “Hi EXOCOM, Mute microphone” or “Hi EXOCOM, Unmute microphone” (LINK-1 only).

Note: To eliminate unwanted noise from the speaker, turn intercom audio off and on again.

If the intercom units are disconnected due to range or interference, they will attempt to automatically reconnect for 1 to 3 minutes once they are back in range or the interference is gone.

If reconnection is not re-established within 3 minutes, you can manually reconnect by pressing the CENTER button once on one of the devices.

Receiving a call:

• Tap the CENTER button once.

• Or, use the voice command “Answer” (LINK-1 only).

End a call:

• Tap the CENTER button once during the call.

Reject a call:

• Press and hold the CENTER button for 1 second during an incoming call.

• Or, use the voice command “Ignore” (LINK-1 only).

You can customize the function of the Quick Access button in the EXOCOM Mobile App.

Setup via the App:

1. Open the EXOCOM App and connect to your device.

2. Tap the dropdown menu or swipe up and select ‘Setting’.

3. Select ‘Quick Access’.

4. Choose the function you want: Voice Assistant (default), Last Number Redial, or Speed Dial 01.

Using the Function:

• Voice Assistant: Pressing the button provides quick access to Apple Siri/Google Assistant. Your phone’s assistant must be activated before use. For Apple Siri, wait for the tone before speaking.

• Last Number Redial: Pressing the Quick Access button for 1 second will redial the last number in your phone’s call history.

• Speed Dial: Pressing the Quick Access button for 1 second will call the 1st phone number from the pre-defined list in the Speed Dial menu of the EXOCOM App.

Play/Resume Music:

• Press and hold CENTER for 1 second.

• Or use voice command “Hi EXOCOM, Play music” (LINK-1 only).

Stop/Pause Music:

• Press and hold CENTER for 1 second.

• Or use voice command “Hi EXOCOM, Stop music” (LINK-1 only).

Next Track:

• Press and hold PLUS for 1 second.

• Or use voice command “Hi EXOCOM, Next” (LINK-1 only).

Previous Track:

• Press and hold MINUS for 1 second.

• Or use voice command “Hi EXOCOM, Previous” (LINK-1 only).

Volume Up:

• Tap PLUS once.

• Or say “Volume up”.

Volume Down:

• Tap MINUS once.

• Or say “Volume down”.

Multi-Device Audio is a function for playing or managing audio across multiple devices at the same time (e.g., listening to music while in an intercom conversation).

1. Pair your EXOCOM LINK-1 with your mobile phone.

2. Launch the EXOCOM App.

3. Select ‘Setting’ from the main menu.

4. Select ‘Audio Mixing Level’ from the menu.

5. Drag the slider to adjust the background audio volume (e.g., music) relative to the foreground audio (e.g., intercom).

Note: Turning on Multi-device Audio can potentially affect sound quality.

The following voice commands are supported only on the EXOCOM LINK-1. For a better response, pause for 1 second between “EXOCOM” and the command.

*You do not have to say (Hi EXOCOM,) for Volume up, Volume down, Answer, and Ignore commands.

You can perform wireless firmware updates via the EXOCOM App.

1. Connect your EXOCOM LINK-1 to your phone and the EXOCOM App.

2. Tap the Menu icon (=) on the upper right of the Main Page screen.

3. If a new version is available, it will be shown beside the “Firmware version” information.

4. Tap “Update version” and follow the on-screen instructions. It is recommended to be connected to WiFi for the update.

5. Confirm “OK” to update the firmware.

6. After the update downloads, select “Now” to reboot the device and install the update.

7. Once the update is completed successfully, the new version information will no longer show an available update.

If your EXOCOM LINK-1 is not working properly, you can try a hard reset. This method will turn the device off but will keep all pairing information and settings.

To perform a hard reset, press the PLUS, MINUS, and QUICK ACCESS buttons simultaneously.

If the hard reset does not resolve the issue, you can try a Factory Reset.

A factory reset may be necessary if the LED does not light up while charging, the device does not power on after charging, or if the unit is stuck in “update mode” after a firmware update.

To perform a factory reset, press and hold the PLUS and MINUS buttons simultaneously for 10 seconds. This will clear all pairing information and reset the device to factory default settings.

Once the factory reset is complete, power the unit back on. If the unit does not power on, retry while it is charging.

Here is a quick reference table for EXOCOM LINK-1 button operations.

General Commands

Phone Call

Music Control

Intercom Control