EXOCOM LINK-1C (01) PDF Document

The package for the EXOCOM LINK-1C includes the following items:

• Main unit

• Audio Base Kit

• Adhesive Mount

• Adhesive Pad

• Boom MIC Unit

• Wire MIC Unit

• Speaker Unit

• Velcro Tape For Boom MIC

• Velcro Tape For Wire MIC

• Velcro Tape For Boom MIC Holder

• Velcro Tape For Speaker

• Speaker Pad

• Boom MIC Holder

• MIC Sponge

• USB-C Cable

• Velcro Tape For Cable Holder

• Twist Lock Mount

• PVC form for Twist Lock Mount

• Manual

The EXOCOM LINK-1C features the following buttons and components:

1. PLUS BUTTON (+): Increases volume and other functions.

2. CENTER BUTTON (C): Main function button for pairing, calls, and music.

3. MINUS BUTTON (-): Decreases volume and other functions.

4. QUICK ACCESS BUTTON (Q): Customizable button for quick access to specific features.

5. LED INDICATOR: Shows the status of the device.

6. USB-C: Port for charging and data connection.

To install the speakers in a full-face helmet:

1. Using the included speaker mounting kit, position the speakers and wire microphone at the helmet’s speaker pockets or proper spots.

2. For best performance, adjust the center of the speakers so they are directly over the center of your ears.

3. Position the wire microphone centered at the front of the chin bar using the included Velcro tapes.

4. Avoid placing the microphone near any air vents to prevent noise interference.

To install the speakers in an open-face or modular helmet:

1. Using the included speaker mounting kit, position the speakers and microphone at the helmet’s speaker pockets or proper spots.

2. For best performance, adjust the center of the speakers so they are directly over the center of your ears.

3. It is recommended to use the BOOM MIC configuration for open-face and modular helmets for the best performance.

For optimal audio quality with your EXOCOM LINK-1C, follow these microphone installation recommendations:

• If the microphone is too close to your mouth, audio quality can be degraded due to microphone noise.

• We recommend locating the microphone slightly to the left side from the center of your mouth position.

• You can use either the included Boom MIC Unit or Wire MIC Unit with their respective Velcro Tapes.

Follow these steps to install the EXOCOM LINK-1C controller with the clamp mount:

1. Ensure the mounting area on the helmet shell is clean.

2. Determine the optimal mounting location. Hook the clamp from the Audio Base Kit onto the bottom of the helmet shell.

3. Push the hook in as much as you can. You may need to adjust the angle of the clamp hook as you push.

4. Align the controller with the rails on the mount and slide it down into place until you hear a “click”. This ensures the controller is properly secured.

5. To avoid water leakage, ensure that the USB cap is closed securely. Tuck any excess wire into the helmet lining or behind the cheek pads.

To install your EXOCOM LINK-1C using the adhesive mount, follow these instructions:

1. If you want to use the Adhesive Mount, shape its side flaps to match the curve of your helmet’s surface.

2. It is recommended to have more angle than the helmet surface so the Adhesive Mount won’t come off from the helmet later on.

3. Following the shape you created, apply the Adhesive Pad to the back of the Adhesive Mount.

4. Attach the mount to the desired location on the helmet.

5. Press down firmly on the Adhesive Mount for at least 20 seconds.

6. The adhesive needs time to bond with the helmet surface. It is recommended to wait 24 hours for it to glue down to the helmet surface before riding.

The controller for the EXOCOM LINK-1C should be installed on the left side of the helmet. To maximize antenna function, it is strongly suggested to place it low, along the jaw-line, near your left ear.

1. Start with your EXOCOM LINK-1C in the Power OFF state.

2. Press and hold the PLUS (+) and CENTER (C) buttons simultaneously for about 6 seconds, until the LED blinks alternating blue and red. This indicates the device is in pairing mode.

3. On your mobile device, open the Bluetooth settings screen.

4. Select the name of your device (LINK-1C) from the list of available devices.

5. Once paired, the device LED on the EXOCOM LINK-1C will blink blue. The device is now ready for calls and media streaming.

Pairing can be canceled by a single tap of the CENTER button while in pairing mode.

The EXOCOM Mobile Application provides access to configuration, preference settings, wireless firmware updates, the user manual, and technical support for your EXOCOM LINK-1C.

To connect:

1. First, you must pair your EXOCOM LINK-1C to your mobile device via Bluetooth.

2. Download and install the EXOCOM app from the App Store (iOS) or Play Store (Android).

3. Open the app. When your EXOCOM LINK-1C is connected, the battery status and device name will be displayed on the main page of the app.

The Bluetooth intercom network provides a chained connection between devices. Follow these steps to pair them:

Step 1. Power on all EXOCOM LINK-1C devices by pressing the PLUS (+) and CENTER (C) buttons for 3 seconds.

Step 2. On the first device (Master, Rider 1), press and hold the PLUS (+) button for 5 seconds to enter master pairing mode. You will hear “Intercom pairing Rider 1”.

Step 3. On the second device (Member, Rider 2), press and hold the CENTER (C) button for 5 seconds to enter member pairing mode.

Step 4. When the devices are connected, you will hear a ring tone and the voice prompt “Rider 2”. The intercom audio will automatically turn on.

Step 5. To add more devices, repeat Step 3 with the next device in the chain. For example, Rider 2 will pair with Rider 3, and Rider 3 will pair with Rider 4. Each time a new device is connected, you will hear “Rider #”.

Notes:

• If connected devices are not able to talk, tap the Center button on the Master device.

• A rider can cancel the pairing process by tapping the center button on their device once.

To pair your EXOCOM LINK-1C with a non-EXOCOM intercom unit, follow these steps:

Step 1. Power on your EXOCOM LINK-1C and the other brand’s device.

Step 2. On your EXOCOM LINK-1C (acting as the Master device), press and hold the PLUS (+) button for 5 seconds to enter pairing mode.

Step 3. You will hear “intercom pairing Rider 1” from your EXOCOM LINK-1C.

Step 4. Put the other brand’s device into its phone pairing mode. Please refer to that device’s user manual for instructions.

Step 5. You might hear a “Phone pairing” voice prompt from the other device.

Step 6. Once connected, you will hear a ring tone from your EXOCOM LINK-1C, confirming the universal intercom is connected.

Note: Pairing can be canceled by tapping the center button once on your EXOCOM LINK-1C during the process.

Please be aware of the following limitations when using universal intercom pairing:

• You can pair your EXOCOM LINK-1C with only one non-EXOCOM device at a time.

• For the EXOCOM LINK-1C, a total of two LINK-1C units and one non-EXOCOM device can be connected in a group.

• The non-EXOCOM device must be connected to the last EXOCOM device in the chain.

OBI allows for easier pairing with compatible brands. The process varies slightly depending on the other brand.

To Pair with a CARDO Brand Device (EXOCOM as Master):

1. Power on both devices.

2. On the EXOCOM LINK-1C, press and hold the PLUS button for 5 seconds to enter Master pairing mode. You will hear “Intercom pairing”.

3. Put the Cardo device into its Intercom pairing mode.

4. Once connected, you will hear an audio connection tone.

To Pair with a CARDO Brand Device (EXOCOM as Member):

1. Power on both devices.

2. On the EXOCOM LINK-1C, press and hold the CENTER button for 5 seconds to enter Member pairing mode. You will hear “Intercom pairing”.

3. Put the Cardo device into its Intercom pairing mode.

4. Once connected, you will hear an audio connection tone.

To Pair with a MIDLAND / UCLEAR Brand Device:

1. Power on all devices.

2. Put the other brand device (Midland/Uclear) on intercom pairing mode.

3. Put your EXOCOM LINK-1C device on OBI pairing mode by pressing and holding the CENTER button for 5 seconds. You will hear “intercom pairing”.

4. Once connected, you will hear the audio connection tone.

Note: Pairing can be canceled by a single tap of the center button on the EXOCOM device during the process.

You can manage your intercom audio with the following controls:

• Connect Intercom (Turn audio on): Tap the CENTER button once. You will hear one tone sound.

• Disconnect Intercom (Turn audio off): Tap the QUICK ACCESS button once. You will hear one tone sound.

• Mute/Unmute Microphone: Press and hold the MINUS button for 1 second. You will hear two tone sounds.

Note: To eliminate any unwanted noise from the speaker, it is recommended to turn the intercom audio off and on again.

If two intercom units are disconnected due to range or interference, they will attempt to automatically reconnect once they are back in range or the interference is gone. This automatic reconnection will be attempted for 1 to 3 minutes.

If reconnection is not re-established within 3 minutes, you can manually reconnect by pressing the CENTER button once on either device. The intercom will then be reconnected.

• Answer a call: Tap the CENTER button once.

• End a call: Tap the CENTER button once during the call.

• Reject a call: Press and hold the CENTER button for 1 second during an incoming call.

1. Open the EXOCOM App on your mobile phone, with your LINK-1C connected.

2. On the main screen, either swipe up from the bottom menu or tap the dropdown menu icon in the top right, and select ‘Setting’.

3. In the Settings menu, tap on ‘Quick Access’.

4. Select the function you want to assign to the Quick Access button: ‘Voice Assistant’ (default), ‘Speed Dial 01’, or ‘Last Number Redial’.

The Quick Access button can be configured in the EXOCOM App to perform one of the following functions:

• Voice Assistant: Provides quick access to your phone’s Apple Siri or Google Assistant. The assistant must be activated on your mobile device first. For Apple Siri, wait for the tone before speaking.

• Last Number Redial: Pressing the Quick Access button for 1 second will trigger a redial of the last number called from your phone.

• Speed Dial: Pressing the Quick Access button for 1 second will call the first phone number from the pre-defined Speed Dial list in the EXOCOM App.

• Play/Resume Music: Press and hold the CENTER button for 1 second.

• Stop/Pause Music: Press and hold the CENTER button for 1 second.

• Next Track: Press and hold the PLUS button for 1 second.

• Previous Track: Press and hold the MINUS button for 1 second.

• Volume Up: Tap the PLUS button once.

• Volume Down: Tap the MINUS button once.

Multi-Device Audio is a function for playing or managing audio across multiple devices at the same time (e.g., listening to music while in an intercom conversation). To set it up:

1. Ensure your EXOCOM LINK-1C is paired with your mobile phone.

2. Launch the EXOCOM App.

3. Select ‘Setting’ by swiping up or using the dropdown menu.

4. In the Settings menu, find and select ‘Audio Mixing Level’.

5. Drag the slider to adjust the background audio volume to your preference. This controls how loud the secondary audio source (like music) will be when the primary audio source (like intercom) is active.

Note: Turning on Multi-device Audio can potentially affect sound quality.

Firmware updates can be performed wirelessly via the EXOCOM App.

1. Connect your EXOCOM LINK-1C to your phone via Bluetooth and open the EXOCOM App.

2. If a new firmware version is available, you will see a notification on the main screen. You can also tap the Menu icon (three horizontal lines) on the upper right of the Main Page screen.

3. When a new version is available, it will be shown next to the “Firmware version” information in the menu.

4. Tap “Update version” and follow the on-screen instructions. It is recommended to connect your mobile phone to Wi-Fi for the update.

5. Confirm “OK” to proceed with the firmware update.

6. After the update is downloaded, select “Now” to reboot the device and install the update.

7. Once the update is completed successfully, the new version information will be reflected, and the update notification will no longer be shown in the “Firmware version” section.

If your EXOCOM LINK-1C is not working properly, you can try a hard reset. This method will turn the device off but will keep all your pairing information and settings.

To perform a hard reset, press the PLUS (+), MINUS (-), and QUICK ACCESS buttons simultaneously.

If the hard reset does not resolve the issue, you can try a Factory Reset.

You should perform a factory reset if your EXOCOM LINK-1C’s LED does not light up while charging, the device does not power on after charging, or if it seems to be stuck in “update mode” after a firmware update.

To perform a factory reset:

1. Press and hold the PLUS (+) and MINUS (-) buttons simultaneously for 10 seconds. This will clear all pairing information and reset the device to its factory default settings.

2. Once the factory reset is complete, power the unit back on.

3. If the unit still does not power on, retry the charging process.

EXOCOM offers an accessory Action Cam Cable to connect your LINK-1C. Connect the 3.5mm plug to the Action Cam’s mic adaptor. You should check with your action cam brand for mic adapter availability.

Compatible Devices:

[GoPro]

• GoPro HERO 13 Black

• GoPro HERO 12 Black

• GoPro HERO 11 Black

• GoPro HERO 10 Black

[Insta360]

• Insta360 X4

• Insta360 Ace Pro 2

[DJI]

• DJI Osmo Action 5 Pro

• DJI Osmo Pocket 3

General Commands

Phone Call

Music Control

Intercom Control