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What items are included when unpacking the ELO TOUCH ET2002L?
When you open the carton for your ELO TOUCH ET2002L, you should find the following items:
• Touchmonitor with Stand (Stand is not included with 1002L monitor)
• User Manuals CD
• Japanese language regulatory information pamphlet
• Quick Install Guide
• Mini-VGA to VGA cable
• HDMI cable
• USB cable
• Audio cable
• Power adaptor with North America, Europe, China and United Kingdom clipped-in plugs
• 2 x Cable clamps
How do I change the stand position on compatible ELO TOUCH monitors?
The stand can be converted between a low profile “hostess” position and a high profile “upright” position. The monitor typically ships in the low profile position.
• To convert to the high profile “upright” position, secure the thumbscrews into the high or “H” screw-holes in the bottom of the base.
• To convert to the low profile “hostess” position, secure the thumbscrews into the low or “L” screw-holes in the bottom of the base.
How do I connect the cables to my ELO TOUCH ET2002L?
1. Connect either the HDMI or Mini-VGA video cable between the monitor’s corresponding input connector and your video source. Tighten the video cable’s screws for the best performance.
2. Connect the USB touch cable between the monitor’s USB connector and your PC’s USB port.
3. Connect the audio cable between the monitor’s Audio In jack and your audio source.
4. Select the correct power clip for your region and attach it to the power adapter. Connect the power adapter’s input to a power source and the DC output connector to the monitor’s input power jack.
5. The touchmonitor ships in an OFF state. Press the power button to turn it on.
Do I need to install software drivers for the ELO TOUCH ET2002L touch functionality?
No additional drivers are required for your projected-capacitive touchmonitor with Windows 7 and 8 operating systems, as it uses Windows HID drivers. If the monitor is used with a Windows XP operating system, you will need to install a specific Windows XP touch driver.
What are the rear VESA mounting specifications for the ELO TOUCH ET2002L?
For the ELO TOUCH ET2002L touchmonitor, a four-hole 75x75mm and 100x100mm mounting pattern for M4 screws is provided on the rear of the monitor. You must remove the stand using a Phillips screwdriver to access this mounting interface. The VESA FDMI-compliant coding is VESA MIS-B, 75, C and VESA MIS-B, 100, C.
How can I secure the stand base of my ELO TOUCH ET2002L to a surface?
For the ELO TOUCH ET2002L touchmonitor, threaded through-holes are provided on the bottom of the stand base for mounting or securing the unit to a surface.
How do I power on the ELO TOUCH ET2002L and what does the Power Status LED indicate?
To turn the touchmonitor on or off, press the power button once. The Power Status LED on the bottom of the touchmonitor indicates the current status:
| TouchMonitor/Computer Module status | LED status |
|---|---|
| OFF | OFF |
| SLEEP | PULSING |
| ON | ON |
The system consumes low power in SLEEP and OFF modes. Touching the screen will bring the attached PC out of SLEEP mode.
Does the projected capacitive touch technology on the ELO TOUCH ET2002L require calibration?
No, calibration is not required for the projected capacitive touch technology on the ELO TOUCH ET2002L.
How can I achieve the best video quality on my ELO TOUCH ET2002L?
For the best performance, the image displayed on your ELO TOUCH ET2002L will look best when your computer’s output resolution matches the monitor’s native resolution. The native resolution for the ELO TOUCH ET2002L FHD is 1920 x 1080. If your computer outputs a non-native resolution, the monitor will scale the video to fit, which may result in a loss of fidelity, especially noticeable with small text.
For analog VGA video, variations in video graphic card outputs may require user adjustments through the On-Screen Display (OSD) to optimize the image quality.
What are the functions of the On-Screen Display (OSD) buttons on the ELO TOUCH ET2002L?
There are four OSD buttons on the bottom of the monitor. Their functionality is as follows:
| Button | Function when OSD is not displayed: | Function when OSD is displayed: |
|---|---|---|
| Menu | Display OSD main menu | Return to previous OSD menu |
| ◄ | Display OSD audio submenu | Move up on menu item |
| ► | Display OSD luminance submenu | Move down on menu items |
| Select | Video input select submenu | Exit video input menu |
What display settings can I adjust using the OSD on my ELO TOUCH ET2002L?
The OSD buttons control an on-screen graphical user interface that allows for intuitive adjustment of the following display parameters:
| Parameter | Available Adjustment |
|---|---|
| Brightness | Increase/decrease monitor brightness. Default: Maximum. |
| Contrast | Increase/decrease monitor contrast. Default: Best gray-shade performance. |
| Clock | Allows fine adjustments of the panel’s pixel dot clock. Only applicable for VGA input video. |
| Phase | Allows fine adjustments of the panel’s pixel dot clock phase. Only applicable for VGA input video. |
| Auto Adjust | Automatically adjusts the system clock to the input analog VGA video signal. Only applicable for VGA input video. |
| H-position | Moves the image horizontally on the display. Default: Centered. Only applicable for VGA input video. |
| V-position | Moves the image vertically on the display. Default: Centered. Only applicable for VGA input video. |
| Aspect Ratio | Switches the scaling method between Full Scaling and Maintain Aspect Ratio. Default: Full Scaling. |
| Sharpness | Adjusts sharpness of the displayed images. Default: No sharpness adjustment. Only applicable at non-native input video resolutions. |
| Color Temperature | Selects the display’s color temperature (9300K, 7500K, 6500K, 5500K, and User Defined). Default: User Defined with R, G, and B all set to 100. |
| OSD Timeout | Adjusts how long the OSD remains on screen during inactivity (5 to 60 seconds). Default: 15 seconds. |
| OSD Language | Selects the display language for OSD information. Default: English. |
| Volume | Adjusts the volume of the internal speakers and headphone output. |
| Mute | Toggles the audio output between Muted and Not Muted. Default: Not Muted. |
| Recall Defaults | Restores all factory default settings for OSD-adjustable parameters (except OSD Language). |
| Video Source | Selects which input port (VGA or HDMI) should be given priority. |
How do I lock or unlock the OSD and Power buttons on my ELO TOUCH ET2002L?
OSD Locking: Press and hold the “Menu” and ◄ buttons for two seconds to enable or disable the OSD Locking feature. When enabled, pressing any of the Menu, Up, Down, or Select keys will have no effect.
Power Locking: Press and hold the “Menu” and ► buttons for two seconds to enable or disable the Power Locking feature. When enabled, pressing the power switch will have no effect.
What should I do if I’m having problems with my ELO TOUCH ET2002L?
If you are experiencing trouble with your touchmonitor, refer to the following troubleshooting suggestions:
| Problem | Suggested Troubleshooting |
|---|---|
| The touchmonitor does not respond when turning on the system | Check that the DC power adaptor is properly connected. Verify the DC power adaptor is functioning. |
| Monitor display is dim | Use the OSD to increase the brightness. Use the OSD to increase the contrast. |
| Monitor display is blank | If the Power Status LED is blinking, the monitor may be in SLEEP mode. Press any key, move the mouse, or touch the screen to see if the image reappears. Check that the signal source device is turned on. Check that there are no loose cable connections. |
| Monitor displays an “Out Of Range” message | Adjust your computer’s resolution/timing mode to be within the allowable timing ranges for your touchmonitor. |
| Monitor display image looks abnormal | Adjust your computer’s resolution/timing mode to be within the allowable timing ranges for your touchmonitor. Use the Auto Adjust function in the OSD. |
| Touch functionality doesn’t work | Verify your PC has the latest Elo drivers installed. Perform the calibration routine provided with the latest Elo drivers. |
| The OSD buttons or power button does not respond when pressed | Check to see if the OSD lock or power lock functions are on. |
NOTE: To keep the product operating at an optimum level please limit the product usage cycle to 18 hours for every 24 hours.
How should I clean my ELO TOUCH ET2002L?
Follow these tips to keep your touchmonitor functioning at an optimal level:
• Disconnect the AC power cable before cleaning.
• To clean the display unit cabinet, use a clean cloth lightly dampened with a mild detergent.
• It is important that your unit remains dry. Do not get liquids on or inside the unit. If liquid does get inside, have a qualified service technician check it before you power it on again.
• Do not wipe the screen with a cloth or sponge that could scratch the surface.
• To clean the touchscreen, use window or glass cleaner applied to a clean cloth or sponge. Never apply the cleaner directly to the touchscreen. Do not use alcohol (methyl, ethyl or isopropyl), thinner, benzene, or other abrasive cleaners.
How should I dispose of the ELO TOUCH ET2002L?
This product should not be disposed of with household waste. It should be deposited at a facility that enables recovery and recycling.
What should I do if my ELO TOUCH ET2002L appears to cause interference with radio or television reception?
If this equipment appears to cause interference, first verify it as an emission source by turning the equipment off and on. If you determine that this equipment is causing the interference, try to correct it by using one or more of the following measures:
i) Move the digital device away from the affected receiver.
ii) Reposition (turn) the digital device with respect to the affected receiver.
iii) Reorient the affected receiver’s antenna.
iv) Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits.
v) Disconnect and remove any I/O cables that the digital device does not use (Unterminated I/O cables are a potential source of high RF emission levels).
vi) Plug the digital device into only a grounded outlet receptacle. Do not use AC adapter plugs.
What are the specified operating and storage conditions for the ELO TOUCH ET2002L?
Operating Conditions:
• Temperature: 0°C – 40°C
• Humidity: 20% to 80% (non-condensing)
• Altitude: 0 to 3,048m
Storage Conditions:
• Temperature: -20°C – 60°C
• Humidity: 10% to 90% (non-condensing)
• Altitude: 0 to 12,192m
How to use the PDF below:
* Touchscreen: Swipe up/down with-in the PDF to scroll and pinch or spread with two fingers to zoom.
* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.
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