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What items are included when unpacking the ELO TOUCH ET1002L?

When you open the carton for your ELO TOUCH ET1002L, you should verify that the following items are present:

• Touchmonitor (A stand is not included with the 1002L model)

• User Manuals CD

• Japanese language regulatory information pamphlet

• Quick Install Guide

• Mini-VGA to VGA cable

• HDMI cable

• USB cable

• Audio cable

• Power adaptor with North America, Europe, China and United Kingdom clipped-in plugs

• 2 x Cable clamps


How do I connect the ELO TOUCH ET1002L to my computer?

To connect your ELO TOUCH ET1002L, follow these steps:

1. Connect either the HDMI or Mini-VGA video cable between the monitor’s HDMI/Mini-VGA input connector and your computer’s HDMI/VGA video source. For best performance, tighten the video cable’s screws.

2. Connect the USB touch cable between the monitor’s USB connector and your PC’s USB port.

3. Connect the audio cable between the monitor’s Audio In jack and your audio source.

4. Select the correct power clip for your region and attach it to the power adapter. Connect the power adapter’s input connector to a power source. Then, connect the power adapter’s DC output connector to the monitor’s input power jack.

5. The touchmonitor ships in an OFF state. Press the power button to turn it on.


Does the ELO TOUCH ET1002L require touch drivers?

No additional drivers are required for your ELO TOUCH ET1002L with Windows 7 and 8 operating systems, as it uses Windows HID drivers. If the monitor is used with the Windows XP operating system, you will need to install the Windows XP touch driver.


How can I mount my ELO TOUCH ET1002L using a VESA mount?

The ELO TOUCH ET1002L touchmonitor has a four-hole 75x75mm and 100x100mm mounting pattern available on the rear. The VESA FDMI-compliant mounting is coded as VESA MIS-B, 75, C and VESA MIS-B, 100, C.


How do I turn the ELO TOUCH ET1002L on or off, and what do the power LED statuses mean?

To turn the ELO TOUCH ET1002L on or off, press the touchmonitor power button once.

The Power Status LED on the bottom of the touchmonitor indicates the following statuses:

TouchMonitor/Computer Module status LED status
OFF OFF
SLEEP PULSING
ON ON

Touching the screen will bring the attached host PC out of SLEEP mode.


Can the ELO TOUCH ET1002L be powered by USB?

Yes, the ELO TOUCH ET1002L can be powered using the touch USB connection as well as the power adapter. Note that when using the power over USB feature, the ELO TOUCH ET1002L will run at half its maximum brightness.


How do I get the best video performance from my ELO TOUCH ET1002L?

For the best performance, an image displayed on your ELO TOUCH ET1002L will look best when your computer’s output resolution matches the monitor’s native resolution, which is 1280 x 800.

When your computer outputs a non-native resolution, the monitor will scale the video to fit the panel. This stretching or compressing can result in a loss of fidelity, which is most apparent with images containing small-font text. While the monitor will likely not require video adjustments, for analog VGA video, variations in video graphic card outputs may require user adjustments through the On-Screen Display (OSD) to optimize the image quality.


How do I use the On-Screen Display (OSD) buttons on the ELO TOUCH ET1002L?

The ELO TOUCH ET1002L has four OSD buttons on the bottom of the monitor. Their functions are as follows:

Button Function when OSD is not displayed: Function when OSD is displayed:
Menu Display OSD main menu Return to previous OSD menu
◄ (Up Arrow) Display OSD audio submenu Move up on menu item
► (Down Arrow) Display OSD luminance submenu Move down on menu items
Select Video input select submenu Exit video input menu

What display parameters can I adjust using the OSD on my ELO TOUCH ET1002L?

You can adjust the following parameters using the On-Screen Display (OSD) on your ELO TOUCH ET1002L:

Parameter Available Adjustment
Brightness Increase/decrease monitor brightness. Default: Maximum
Contrast Increase/decrease monitor contrast. Default: Best gray-shade performance
Clock Allows fine adjustments of the panel’s pixel dot clock. (Only applicable for VGA input video)
Phase Allows fine adjustments of the panel’s pixel dot clock phase. (Only applicable for VGA input video)
Auto Adjust Automatically adjusts the system clock to the input analog VGA video signal. (Only applicable for VGA input video)
H-position Moves the image horizontally on the display. Default: Centered (Only applicable for VGA input video)
V-position Moves the image vertically on the display. Default: Centered (Only applicable for VGA input video)
Aspect Ratio Switches between Full Scaling and Maintain Aspect Ratio. Default: Full Scaling
Sharpness Adjusts sharpness of displayed images. Default: No sharpness adjustment (Only applicable at non-native input video resolutions)
Color Temperature Selects the display’s color temperature (9300K, 7500K, 6500K, 5500K, and User Defined). Default: User Defined with R, G, and B all set to 100
OSD Timeout Adjusts how long the OSD remains on screen during inactivity (5 to 60 seconds). Default: 15 seconds
OSD Language Selects the OSD language. Default: English
Volume Adjusts the volume of the internal speakers and headphone output
Mute Toggles audio output between Muted and Not Muted. Default: Not Muted
Recall Defaults Restores all factory default settings for OSD-adjustable parameters (except OSD Language).
Video Source Selects which input port (VGA or HDMI) has priority.

How do I enable or disable the OSD and Power lockouts on the ELO TOUCH ET1002L?

To control the lockout features on your ELO TOUCH ET1002L, follow these instructions:

• OSD Locking: Press and hold the “Menu” and ◄ (Up Arrow) buttons for two seconds to enable or disable the OSD Locking feature. When enabled, pressing any of the Menu, Up, Down, or Select keys will have no effect.

• Power Locking: Press and hold the “Menu” and ► (Down Arrow) buttons for two seconds to enable or disable the Power Locking feature. When enabled, pressing the power switch will have no effect.


What are some common troubleshooting steps for the ELO TOUCH ET1002L?

If you are experiencing trouble with your ELO TOUCH ET1002L, refer to the following troubleshooting suggestions.

Problem Suggested Troubleshooting
The touchmonitor does not respond when turning on the system Check that the DC power adaptor is properly connected. Verify the DC power adaptor is functioning.
Monitor display is dim Use the OSD to increase the brightness. Use the OSD to increase the contrast.
Monitor display is blank If the Power Status LED is blinking, the monitor may be in SLEEP mode. Press any key, move the mouse, or touch the Touchscreen to see if the image reappears. Check that the signal source device is turned on. Check that there are no loose cable connections.
Monitor displays an “Out Of Range” message Adjust your computer’s resolution/timing mode to be within the allowable timing ranges specified for your touchmonitor.
Monitor display image looks abnormal Adjust your computer’s resolution/timing mode to be within the allowable timing ranges specified for your touchmonitor. Use the Auto Adjust function in the OSD.
Touch functionality doesn’t work Verify your PC has the latest Elo drivers installed. Perform the calibration routine provided with the latest Elo drivers.
The OSD buttons or power button does not respond when pressed Check to see if the OSD lock or power lock functions are on.

NOTE: To keep the product operating at an optimum level please limit the product usage cycle to 18 hours for every 24 hours.


How should I clean and care for my ELO TOUCH ET1002L?

The following tips will help keep your ELO TOUCH ET1002L functioning at an optimal level:

• Disconnect the AC power cable before cleaning.

• To clean the display unit cabinet, use a clean cloth lightly dampened with a mild detergent.

• It is important that your unit remains dry. Do not get liquids on or inside the unit. If liquid does get inside, have a qualified service technician check it before you power it on again.

• Do not wipe the screen with a cloth or sponge that could scratch the surface.

• To clean the touchscreen, use window or glass cleaner applied to a clean cloth or sponge. Never apply the cleaner directly to the touchscreen.

• Do not use alcohol (methyl, ethyl or isopropyl), thinner, benzene, or other abrasive cleaners.


What are the electrical safety precautions for the ELO TOUCH ET1002L?

To avoid risk of electric shock, follow all safety notices and do not disassemble the touchmonitor, as it is not user-serviceable. Ensure your installation meets the specified environmental conditions.

• Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.

• There are no operator serviceable parts inside this equipment. There are hazardous voltages generated by this equipment which constitute a safety hazard. Service should be provided only by a qualified service technician.

• Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment to mains power.


What should I do if my ELO TOUCH ET1002L seems to be causing radio or television interference?

If your ELO TOUCH ET1002L appears to cause interference with radio or television reception, first verify it as the emission source by turning the equipment off and on.

If you determine that this equipment is causing the interference, try to correct it by using one or more of the following measures:

• Move the digital device away from the affected receiver.

• Reposition (turn) the digital device with respect to the affected receiver.

• Reorient the affected receiver’s antenna.

• Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits.

• Disconnect and remove any I/O cables that the digital device does not use (Unterminated I/O cables are a potential source of high RF emission levels).

• Plug the digital device into only a grounded outlet receptacle. Do not use AC adapter plugs.


How should I dispose of the ELO TOUCH ET1002L?

In accordance with the Waste Electrical & Electronic Equipment Directive (WEEE), this product should not be disposed of with household waste. It should be deposited at a facility that enables recovery and recycling.

How to use the PDF below:
* Touchscreen: Swipe up/down with-in the PDF to scroll and pinch or spread with two fingers to zoom.
* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.

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